9,967 Costco Sales jobs in the Philippines

CALL CENTER AGENT /SALES REPRESENTATIVE

Job Type: On-site | Full-time | Night Shift Schedule

Do you have a passion for sales and a knack for closing deals?

We're looking for dynamic, goal-driven, and customer-focused professionals to join our growing team in Mandaue City

What We're Looking For:

-At least 1–2 years of proven experience in sales (preferably in telecom accounts)

-Experience with Salesforce and Microsoft Office is a big PLUS

-Strong communication, negotiation, and customer service skills

-Excellent time management, prioritization, and organizational abilities

-Highly motivated, target-driven, and results-oriented

What We Offer:

-Competitive Salary: PHP 18,000 – 23,000 per month

-HIGH Commission Potential – Unlimited earning opportunities

-Monthly Food Allowance: PHP 2,500

Monday to Friday schedule

Night Shift: 9:00 PM – 6:00 AM

Work Location: Jayden Center Building, 402 M.C. Briones St., Tipolo, Mandaue City, Cebu

Ready to level up your career?

Send your updated resume to:

Let us know why you're the perfect fit — we can't wait to meet you

Job Type: Full-time

Pay: Php18, Php23,000.00 per month

Benefits:

• On-site parking

Work Location: In person

Job Title: Customer Service Representative

Site Location: Makati, Philippines

Employment Type: Onsite, Full-time

Salary Range: ₱23,000 – ₱28,000 (depending on experience)

Job Overview:

As a Customer Service Representative, you will handle customer inquiries, assist with service requests, and provide solutions while promoting telco products and services. This role combines customer care and sales to deliver an exceptional experience.

Qualifications:

• At least College Undergraduate/ SHS Graduate/High School Graduate (Old Curriculum)

• At least 6 months of Sales experience (BPO or retail sales)

• Good communication and problem-solving skills

- Willing to work onsite in Makati and on shifting schedules

• Must be able to start ASAP

What We Offer:

Competitive salary package

Performance-based incentives

Paid training and professional development opportunities

HMO Coverage

Opportunities for career advancement

Government-mandated Benefits

13th Month pay

Fun and supportive work environment

How to Apply:

Submit your resume to with "CSR Makati-FULL NAME" in the subject line, or apply directly to our job portal.

Job description

The Customer Service Sales Representative – reports to the Customer Service Supervisor. The Sales Specialist will be a key player in our sales-focused team, possessing advanced knowledge of our products, procedures, and guidelines. We're seeking an individual who not only communicates effectively with customers but also leverages sales techniques, and grow engagement through product positioning.

Responsibilities:

•
Drive Sales:
Exceed productivity standards by effectively retaining customers through sales-oriented solutions while maintaining overall accuracy and Key Performance Indicators (KPIs).

•
Conflict Resolution
: Demonstrate a proven ability to diffuse escalated customer situations using effective negotiation skills to reach mutually beneficial resolutions.

•
Thorough Documentation
: Complete all necessary documentation for every customer interaction, ensuring comprehensive records of customer concerns and resolutions.

•
Ownership and Proactivity
: Take ownership of customer concerns, proactively following through to resolution to minimize escalations and ensure customer satisfaction.

• Independent Decision Making: Make independent decisions based on established guidelines to effectively address customer needs and concerns.

•
Collaborative Teamwork:
Work collaboratively as part of a sales-driven team to achieve individual, team, and departmental sales objectives, sharing knowledge and skills to drive success.

•
Customer-Centric Focus:
Maintain a strong focus on customer satisfaction, consistently responding to and exceeding customer expectations.

•
Quality Assurance:
Adhere to agreed-upon quality standards, striving for a minimum accuracy rate of 90% in all customer interactions.

•
Professionalism:
Maintain professional relationships with internal and external customers, customer service management, and colleagues, representing UK Media properties with integrity and excellence.

Job summary

The Sales Specialist will be a key player in our sales-focused team, possessing advanced knowledge of our products, procedures, and guidelines.

Offers

• HMO Day 1
• Life Insurance
• Leave Credits
• Unlimited Incentives

JOB SUMMARY: Y
ou will be the primary point of contact for our online shoppers, providing timely, accurate, and empathetic support across various digital channels (chat, email, and phone). You will play a crucial role in managing pre-sales inquiries, upselling, order fulfillment questions, post-purchase support, and ensuring a delightful end-to-end shopping experience. This role has a strong emphasis on achieving key performance indicators (KPIs) related to customer satisfaction, sales, efficiency, and resolving e-commerce specific challenges.

Key Responsibilities:

• Handle all customer inquiries (product details, order status, shipping, returns, exchanges, website issues, pre-order) across chat, email and phone, aiming for high First Contact Resolution (FCR)
• Achieve target Response Times and maintain an optimal Average Handling Time (AHT) to ensure efficient service delivery
• Identify and act on opportunities to upsell and assist with cart completion, contributing to chat guided sales targets and improving the stores' conversion rates
• Handle order and payment verification across existing Shopify stores
• Proactively identify customer trends and pain points to inform improvements in products, services, and online processes, including coordination with Logistics, Marketing, IT, and Warehouse teams to resolve complex customer issues swiftly and effectively, ensuring a seamless customer journey
• Report customer insights from chat interactions and share actionable items with the sales team to improve conversion and overall customer experience
• Maintain up-to-date knowledge of product catalog, promotions, shipping policies, and industry best practices
• Respond to customer reviews, solving customer concerns as needed, across all platforms
• Drive high Customer Satisfaction (CSAT) scores and positive Net Promoter Scores (NPS) by empathetically resolving issues and enhancing the customer journey

Qualifications:

• At least 1 year work experience in an Ecommerce customer service role, preferably in consumer electronics or retail
• Excellent communication skills (written and verbal English)
• Passionate in helping people, with the ability to listen attentively, understand customer emotions and needs, and respond with patience and genuine care
• Solutions-oriented and agile mindset, with a proven ability to quickly adapt to changing priorities and find effective resolutions
• Willingness to work 6 days a week with flexible hours, which may include nights, weekends, or shifting schedules, as needed
• Strong computer literacy, including experience with MS Office applications
• High school graduate. Bachelor's degree in business, Communications, or related field is a plus

Benefits:

• Government-mandated contributions
• Sick Leaves and Vacation Leaves upon hiring

Perks:

• HMO
• Merit-based incentives
• Employee discount

Job Summary:

The Retail Sales Representative is responsible for assisting customers, promoting products, and ensuring an excellent shopping experience. This role plays a vital part in achieving store sales targets by providing knowledgeable service, maintaining store displays, and handling customer inquiries and transactions.

Key Responsibilities:

• Greet and assist customers in selecting products that suit their needs.
• Demonstrate product knowledge and provide accurate information on features, benefits, and promotions.
• Achieve individual and store sales targets through effective selling techniques.
• Process sales transactions, returns, and exchanges efficiently and accurately.
• Ensure merchandise is properly displayed, stocked, and organized at all times.
• Handle customer concerns or complaints in a professional manner.
• Support in inventory counts and replenishment of stocks.
• Maintain cleanliness and orderliness of the store in line with company standards.
• Participate in training programs to stay updated on product knowledge and sales techniques.

Qualifications:

• High school graduate or college level (Bachelor's degree is an advantage).
• Experience in retail sales, customer service, or related field is preferred.
• Strong communication and interpersonal skills.
• Customer-focused with a positive attitude and willingness to learn.
• Basic knowledge of cash handling and POS systems.
• Willing to work flexible schedules, including weekends and holidays.

Job Type: Full-time

Pay: Php16, Php18,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Employee discount
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Work Location: In person

Position: Customer Service and Sales Representative

Company: TeamFicient -

About Us: At TeamFicient, we are a dynamic team of highly experienced professionals dedicated to providing tailored solutions that meet the unique needs of our clients. We are currently seeking a skilled Medical Coder & Biller to join our team and play a crucial role in maintaining the efficiency and accuracy of our day-to-day operations.

Job Summary:

As a Customer Service and Sales Representative, you will be the first point of contact for our customers. You will assist them with inquiries, resolve issues, and provide information about our products and services. Additionally, you will identify sales opportunities and contribute to achieving sales targets by offering relevant solutions to our customers' needs.

Key Responsibilities:

• Respond to customer inquiries via phone, email, chat, and social media in a timely and professional manner.
• Provide accurate information about products, services, and policies.
• Resolve customer issues efficiently while maintaining a high level of customer satisfaction.
• Identify customer needs and recommend appropriate products or services to maximize sales opportunities.
• Follow up on leads and close sales to meet or exceed sales targets.
• Maintain detailed and accurate records of customer interactions and transactions in the CRM system.
• Collaborate with team members and other departments to improve customer service and sales processes.
• Stay up-to-date with product knowledge, company offerings, and industry trends.
• Handle returns, complaints, and other customer issues in accordance with company policies.
• Continuously seek ways to improve customer experience and contribute to team goals.

Requirements:

• Experience in customer service or similar positions.
• Proficiency in office tools (Microsoft Office, Google Workspace).
• Organizational and time management skills.
• Attention to detail and accuracy in document management.
• Excellent communication and collaboration skills.
• Ability to work independently.
• Effective task management in a remote environment.

Academic Background:

• Degree associated with the position.
• Mandatory English level C1-C2.

System Requirements:

• Desktop/Laptop
• Intel Core i5
• 4GB RAM for multitasking requirements
• Workstation free from any Noise and Distractions
• Backup Internet Connection
• USB Headset with Noise Cancelling
• Backup for Power Outage: Generator/UPS or Alternative Location

Benefits:

• Competitive salary.
• Statutory benefits.
• Opportunities for career advancement.
• Stable and supportive work environment.

This is a long-term position where you'll be part of an awesome team, working from home with guidance and support

For any questions, please send an email to (Note: Applications are only accepted via the application form. Sending resumes to the Recruitment email will not be entertained.)

Job Type: Full-time

Benefits:

• Flexible schedule
• Promotion to permanent employee
• Work from home

Application Question(s):

• Are you available and willing to start immediately if selected for the position?

Work Location: In person

Position: Customer Service and Sales Representative

Company: TeamFicient -

About Us: At TeamFicient, we are a dynamic team of highly experienced professionals dedicated to providing tailored solutions that meet the unique needs of our clients. We are currently seeking a skilled Medical Coder & Biller to join our team and play a crucial role in maintaining the efficiency and accuracy of our day-to-day operations.

Job Summary:

As a Customer Service and Sales Representative, you will be the first point of contact for our customers. You will assist them with inquiries, resolve issues, and provide information about our products and services. Additionally, you will identify sales opportunities and contribute to achieving sales targets by offering relevant solutions to our customers' needs.

Key Responsibilities:

• Respond to customer inquiries via phone, email, chat, and social media in a timely and professional manner.
• Provide accurate information about products, services, and policies.
• Resolve customer issues efficiently while maintaining a high level of customer satisfaction.
• Identify customer needs and recommend appropriate products or services to maximize sales opportunities.
• Follow up on leads and close sales to meet or exceed sales targets.
• Maintain detailed and accurate records of customer interactions and transactions in the CRM system.
• Collaborate with team members and other departments to improve customer service and sales processes.
• Stay up-to-date with product knowledge, company offerings, and industry trends.
• Handle returns, complaints, and other customer issues in accordance with company policies.
• Continuously seek ways to improve customer experience and contribute to team goals.

Requirements:

• Experience in customer service or similar positions.
• Proficiency in office tools (Microsoft Office, Google Workspace).
• Organizational and time management skills.
• Attention to detail and accuracy in document management.
• Excellent communication and collaboration skills.
• Ability to work independently.
• Effective task management in a remote environment.

Academic Background:

• Degree associated with the position.
• Mandatory English level C1-C2.

System Requirements:

• Desktop/Laptop
• Intel Core i5
• 4GB RAM for multitasking requirements
• Workstation free from any Noise and Distractions
• Backup Internet Connection
• USB Headset with Noise Cancelling
• Backup for Power Outage: Generator/UPS or Alternative Location

Benefits:

• Competitive salary.
• Statutory benefits.
• Opportunities for career advancement.
• Stable and supportive work environment.

This is a long-term position where you'll be part of an awesome team, working from home with guidance and support

For any questions, please send an email to (Note: Applications are only accepted via the application form. Sending resumes to the Recruitment email will not be entertained.)

Job Type: Full-time

Benefits:

• Flexible schedule
• Promotion to permanent employee
• Work from home

Application Question(s):

• Are you available and willing to start immediately if selected for the position?

Work Location: In person

Experience | Skills | Knowledge

• 1–2 years of experience in customer service, ideally in retail.
• Strong verbal and written communication with excellent interpersonal skills.
• Customer-first mindset with the ability to manage conflict effectively.
• Sound judgment and problem-solving with a solution-oriented approach.
• Proficiency in MS Office and comfort using technology; Zendesk experience highly valued.
• Strong time management and prioritization skills; able to work efficiently under pressure.
• Collaborative team player with a proactive attitude.

Key Responsibilities

1. Customer Service

• Handle customer inquiries via phone, email, and voicemail in a timely manner.
• Resolve complaints and feedback, including issues with damaged or faulty products.
• Communicate outcomes of repairs, inspections, and order status updates.
• Encourage satisfied customers to leave reviews on third-party platforms.
• Support After Sales Service Team Leader with order fulfillment updates and opportunities.
• Address issues with delivery schedules and online order delays.
• Assist with monitoring social media platforms, ensuring tone and messaging align with brand values.

2. Systems & Operational Standards

• Manage and respond to support tickets promptly.
• Use system tools to prioritize and address customer needs effectively.
• Organize workload independently, ensuring timely task completion.
• Balance customer satisfaction with business needs to reduce costs and returns.

3. Product Knowledge & Training

• Complete training modules on schedule and maintain updated product knowledge.
• Stay informed about new product arrivals and specifications.
• Follow company policies, procedures, and updates to ensure compliance.

4. Administration

• Provide backup support to the After Sales Service Administrator/Advocate for processing invoices.
• Handle cancellations, refunds, and exchanges promptly and accurately.
• Ensure daily administrative tasks are completed as outlined in company processes.
• Communicate effectively with both internal and external stakeholders and share insights with the team.

ShoreXtra Perks

• Free barista-style coffee and free parking with jeepney services.
• Highly engaged and supportive team environment.
• Opportunities for unlimited growth and professional development.
• Fun, family-oriented, and challenging workplace culture.

Job Type: Full-time

Pay: Php28, Php30,000.00 per month

Benefits:

• Health insurance
• Life insurance
• On-site parking
• Paid training
• Transportation service provided

Work Location: In person

Drive Connections, Drive Results

Work in a role where your career and personal life stay in balance. In the fast-paced e-commerce industry, this opportunity lets you connect with customers, grow your skills, and still have time for what matters most. Enjoy the stability of a global career while maintaining a healthy life outside of work. Turn conversations into opportunities-make an impact in e-commerce while building your career.

Job Description

As a Customer Service and Sales Representative, you'll answer inbound calls, provide accurate quotes using internal tools, and educate customers on products and services. You'll play a vital role in ensuring smooth transactions, achieving performance goals, and delivering customer experiences that reflect professionalism and care.

Job Overview:

Employment type: Full-time

Shift: Night Shift

Work setup: Onsite, Megatower, Ortigas

Exciting Perks Await

• Day 1 HMO coverage with free dependent
• Competitive Salary Package
• Night differential pay to maximize your earnings
• Emapta customized laptop with 2 additional monitors
• Prime office location in Makati (Easy access to MRT stations, restaurants, and banks)
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit )
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

The Qualifications We Seek

• 1 year relevant experience and up
• Commitment to delivering friendly, helpful, and professional customer service
• Experience working in a customer service position
• Ability to work independently while displaying a high attention to detail and accuracy
• Good computer skills with the ability to navigate mobile devices and Microsoft Office products
• Ability to multi-task
• Preferred qualifications (but not required): Basic knowledge of auto parts

Your Daily Tasks

• Perform daily tasks with a positive attitude and embody the values of Respect, Help, Learn & Grow
• Answer phone calls from customers looking to sell their used vehicles, following a scripted call flow to secure purchases
• Use the pricing calculator to provide accurate quotes for vehicles
• Collect customer information and coordinate vehicle pick-up and delivery
• Educate customers on additional products and services offered
• Meet personal and team performance goals and participate in performance check-ins
• Abide by call center guidelines and company-wide policies
• Support teammates, learn new skills, and complete tasks as directed

About the Client

Redefining Auto Recycling

Our client is transforming the used auto parts and vehicle recycling industry. With over 36 self-serve retail locations across 16 U.S. states, they're proving that "junkyards" can be efficient, organized, and customer-first. Headquartered in Atlanta, they combine purpose with progress-offering sustainable solutions, strong customer connections, and career paths that create meaningful impact.

Welcome to Emapta Philippines

Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment. Apply now and be part of the #EmaptaEra