15 Corporate Communications jobs in the Philippines

Create company literature and other forms of communication.
- Create marketing and promotional materials, both print and electronic.
- Work with advertisers for timely and useable ad submissions,
- Copyedit, proofread, and revise communications.
- Recommend, implement and maintain site design and operation.
- Plan and deliver education courses and materials.
- Work with the manager and business units to determine the event budget and manage expenses to that budget.
- Promote products and services through public relations initiatives.
- Develop marketing communications campaigns.
- Create thought leadership materials.
- Create and deliver press releases, media relations content, case studies, white papers, executive bios, corporate newsletter content, social media content, and speaking proposals.
- Identify, develop and execute communications strategy for key media contacts and customer references.
- Research media coverage and industry trends.
- Develop fresh story ideas.
- Conduct extensive media outreach.
- Prepare briefing materials.
- Coordinate scheduling and logistics.

**Qualifications**:

- A graduate of Mass Communication, Communication Arts, Journalism, Literature, Multimedia Arts, Marketing, or English.
- With experience as Content Writer, Marketing Assistant or similar
- Excellent communicator and with good communication skills
- Advertising strategies
- Public relations

**About Medical Center Manila, Inc.**:
At ManilaMed, we put your well-being as our priority. With the country’s top healing professionals and state-of-the-art medical equipment and facilities, we strive to give only the best to our patients. With compassionate healthcare at the core of everything we do, we promise only our utmost care to every person who walk through our doors.Six young Filipino doctors, returning to the Philippines after many years of specialized training in the United States, pooled their limited financial resources to set up in the City of Manila in 1965, a small laboratory with basic capabilities. This laboratory - the Medilab, was the beginning of a vision of comprehensive medical care that integrates a hospital and a medical insurance system. Under the dynamic leadership of Dr. Paulo C. Campos, this vision was made into a reality when University Physicians’ Services, Inc., (UPSI) was organized on September 30, 1965.Backed financially by a non-medical group headed by Mrs. Soledad Lirio Dolor, UPSI established Medical Center Manila on July 29, 1967. What it had to offer was the best and most advanced medical and diagnostic equipment, and a staff of well-known and experienced consultants who are specialists in their respective fields.On August 15, 1967, the hospital was formally inaugurated as Medical Center Manila with Dr. Paulo C. Campos as its first Medical Director. The blessing was given by Rufino J. Cardinal Santos. Under the administration of the Sisters of St. Paul de Chartres, it opened with an initial capacity of 176 beds for adults and children and 24 bassinets in the Nursery. It was on August 15, 1982 when the MCM Extension was inaugurated and the blessing was given by Archbishop Jaime Cardinal Sin of Manila.On August 1, 1987, UPSI created the Hospital Management Services, Inc. (HMSI) as the legal entity that will own, manage and operate Medical Center Manila.In March 2013, Mount Grace Hospitals Inc. bought majority shares of HMSI and now operates and manages Medical Center Manila, rebranding it with its former nickname, ManilaMed.

We are looking for VP for Corporate Commu nications. This is a high-impact leadership role, ideal for a seasoned communications professional with deep industry connections, proven expertise in public relations strategy, and a strong background in media relations and corporate reputation management.

Key Responsibilities

• Lead the development and execution of comprehensive public relations and external communications strategies aligned with the organizations brand and business objectives.
• Serve as the main liaison with media outlets, publishers, PR agencies, and key opinion leaders across broadcast, print, and digital platforms.
• Oversee executive positioning and corporate profiling, ensuring consistent messaging and strong media presence for company leadership.
• Manage crisis communications, issues management, and response planning to protect and enhance brand reputation.
• Drive earned media coverage through press releases, media interviews, feature stories, and editorial placements.
• Cultivate and maintain strong relationships with journalists, editors, influencers, and key stakeholders.
• Collaborate cross-functionally with marketing, digital, events, and legal teams to ensure cohesive external messaging.
• Monitor media sentiment, competitive communication strategies, and industry trends to identify opportunities and risks.
• Represent the company in high-profile public events, conferences, and press briefings.

Qualifications

• Bachelors degree in Communication, Journalism, Marketing, Public Relations, or related field; advanced degree preferred.
• At least 10 years of experience in corporate communications and PR, with 4-5 years in a senior or executive leadership capacity.
• Strong and active network of media and industry contacts across national and lifestyle media.
• Proven success in crisis communication, media planning, and executive visibility campaigns.
• Exceptional verbal and written communication skills with the ability to influence at all organizational levels.
• Experience working in highly visible brands, agencies, or complex corporate environments.
• Strong understanding of consumer behavior, reputation management, and the evolving media landscape.

Why Join Us

• Take the lead in shaping the public voice of one of the most influential brands in the country.
• Collaborate with visionary leaders and high-performing teams in a dynamic industry.
• Enjoy a culture that values innovation, storytelling, and brand excellence.

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge.
**Job Description**
**Job Title: Senior Communications Manager**
**Location: Manila, Philippines**
**About the role:**
The Senior Communications Manager is responsible for leading and implementing integrated communication strategies that elevate Takeda's reputation, support growth across key therapeutic areas, and foster a culture of high performance and purpose throughout the organization. A strategic and agile communicator, this role requires strong organizational skills, the ability to navigate complex, fast-paced environments, effectively manage multiple priorities, and possess a deep understanding of the local healthcare landscape. Through impactful storytelling, proactive stakeholder engagement, and effective issues management to build trust and influence, the Senior Communications Manager ensures all communication efforts align with Takeda's values and ethical standards, delivering on our long-term commitment to our people and patients.
**How you will contribute:**
1. **Strategy** **Development:** Develop and execute a strategic communication plan to raise awareness about an integrated dengue prevention and control approach, including vaccination, among various stakeholders, including the public, healthcare professionals, and government agencies.
2. **Content Creation:** Create compelling and accurate content for various communication channels, including but not limited to press releases, social media, websites, brochures, and educational materials. Oversee the creation of compelling content across all stakeholders, including patients, healthcare providers, and internal teams.
3. **Media** **Relations:** Build and maintain relationships with media outlets to ensure positive coverage of an integrated approach to dengue prevention & control, including vaccination. Prepare and distribute press releases, organize press conferences, and respond to media inquiries. Monitor and respond to trends within therapeutic fields relevant to Takeda.
4. **Stakeholder** **Engagement:** Coordinate relevant stakeholder engagements with the Public Affairs team and evaluate how these may impact the communication strategy and tactics. Collaborate with global teams to align communications with organizational goals.
5. **Campaign Management:** Plan and execute public awareness campaigns, including but not limited to digital marketing, community outreach, and events, to increase vaccine uptake.
6. **Monitoring and Evaluation:** Monitor the effectiveness of communication strategies and campaigns. Use data and feedback to make informed adjustments and improvements.
7. **Crisis** **Communication:** Develop and implement crisis communication plans to manage any adverse events or public concerns.
**Compliance:** Ensure compliance with all regulatory and ethical standards.
**Critical functional** **knowledge**
**Regulatory and Policy** **Environment** :
+ Knowledge of regulatory requirements for medicine and vaccine approval, distribution, and pharmaceutical promotions.
+ Awareness of public health policies and guidelines related to dengue vaccination and other health concerns.
**Media and Public** **Relations** :
+ Strategic communications approach to media and relevant stakeholders
+ Crisis communication skills to manage any misinformation or adverse events.
**Cultural** **Competency** :
+ Understanding cultural sensitivities and tailoring communication for diverse populations.
+ Being aware of regional prevalence and the impact of dengue.
+ Understanding of healthcare and therapeutic industry dynamics.
**Digital and Social** **Media** :
+ Utilizing digital platforms for vaccine awareness campaigns.
+ Monitoring social media for public sentiment and feedback.
**Project** **Management** :
+ Planning and executing communication strategies and campaigns.
+ Managing timelines, budgets, and resources effectively
**Critical business** **expertise**
+ In-depth understanding of Philippine media landscape. Established linkages or relationships with media outfits or agencies is preferred.
+ Validated experience and knowledge of managing the press and PR agencies
+ With adequate knowledge and context of external customers including prescribers, payers, providers with regard to topics related to vaccination, and Philippine government, including the political climate
+ Understanding of the local policies and how these impact decision-making.
**Communication** **Skills:**
+ Ability to successfully collaborate with cluster groups with understanding of, and sensitivity to, the business cultures.
+ Excellent upwards communication skills to manage above country governance
+ Excellent and dynamic communication skills among media and other external stakeholders, navigating through the complexity of the health landscape in the Philippines
**What you bring to Takeda:**
**Education**
+ Bachelor's degree in Communications, Public Relations, or a related field.
**Required Professional Experience**
+ Minimum of 8 years of experience in communications, preferably within the pharmaceutical/healthcare industry OR public relations agency supporting healthcare clients.
+ Strong business acumen and understanding of the pharmaceutical and/or vaccines industry is highly desirable.
+ Demonstrated track record in driving communication strategies that align with business objectives and deliver measurable impact.
+ Proven experience in leading integrated communication initiatives, including reputation management, executive positioning, and product communications in complex, regulated environments.
**Core skills &** **personal attributes**
**Strategic competencies:**
+ Forward-thinking communicator with the ability to develop and execute communication plans that drive brand, business, and stakeholder engagement outcomes.
+ Strong analytical and decision-making skills, with a keen ability to align communication efforts with business unit and regional goals.
**Communication Expertise:**
+ Exceptional written and verbal communication skills; adept at crafting clear, compelling messaging across channels and audiences
+ Experienced in managing communications during crises and navigating sensitive or high-stakes issues with discretion and integrity
+ Skilled in stakeholder engagement across diverse internal and external groups
**Industry Knowledge:**
+ Familiarity with the healthcare landscape in the Philippines, preferably with knowledge of vaccine-preventable diseases, particularly dengue
+ Savvy about governance on ethical communications in the pharmaceutical industry
**Critical technical, professional and personal** **capabilities**
+ Strategic and analytical thinking
+ Demonstrated leadership capabilities with a collaborative mindset and the ability to influence across cross-functional and cross-cultural teams.
+ High attention to detail and accountability; comfortable operating autonomously while contributing to collective success.
+ Agile, resilient, and purpose-driven professional aligned with Takeda's values and ways of working.
As with all Takeda positions, this position is expected to conduct themselves in line with the Company culture and Takeda-ism
**TRAVEL** **REQUIREMENTS**
Different provinces within the country subject to business strategy and brand plan.
**More about us:**
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.
**Empowering our people to shine:**
_Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._
**Locations**
Manila, Philippines
**Worker Type**
Employee
**Worker Sub-Type**
Regular
**Time Type**
Full time

What the heck is a Marketing Communications Manager?

As a Marketing Communications Manager, you are a core component of the communications team. Your role is to lead a diverse team of copywriters to create dynamic stories for our clients as well as be the voice of the company across all our marketing channels. Your job is to help blossom creativity and growth within each and every team member. You keep the workload full by delegating projects daily and help ensure that client deadlines are met.

What kind of projects would I be working on?

While a Marketing Communications Manager has a large role in managing a team, they also assist in the development of the team. As you work with the team you will develop internal processes, assist in employee growth, resolve conflicts as they arise, train and mentor your team, review for quality control as well as jump in as needed. You will have weekly meetings with the US team to go over your workload to ensure that the team is on track. During these meetings, you will also go over team updates, issues, and recommendations.

KEY RESPONSIBILITIES 

The Marketing Communications Manager is expected to assist the marketing team in the following ways:You will be responsible for elevating the creative quality of all written output.You will provide guidance, support, and inspiration for colleagues in producing engaging written content.Work closely with the creatives team to develop and evolve content strategies across all media.Collaborate with the creative managers on common goals and development topics.Collaborating and brainstorming campaign ideas with the Creative team.Develop storyboards based on documents provided by the client.Create content as needed for client projects.Help the designers interpret instructions from the client.Create 500-word minimum blog articles weekly that are relevant to the PowerPoint industry.Create content for our social media platforms. (Twitter, Facebook, Instagram, LinkedIn).Assist in proofing all marketing copy for proper grammar, syntax, punctuation, and spelling.Delegate tasks to the copywriters and social media team.Ability to write copy for marketing projects. Including copy for;Web mockupsEmail campaignsCollateralProduct descriptionsCompany BiosCase studies, white papers, eBooks.Landing pagesRequirements

KEY QUALIFICATIONS 

A highly creative writer with excellent writing skills and a strong portfolio/background.Excellent proofreading skills and attention to detail. Fluency in English, spoken and written.Highly organized, with the ability to manage multiple projects and readjust priorities in order to meet deadlines. Commitment to both personal and professional development. Well-organized and able to prioritize between many different tasks. Leadership skills that help the team grow and stay motivated.High aptitude for proper writing techniques in English, including spelling, punctuation, syntax, and grammar.

EDUCATION & EXPERIENCE

Bachelor’s degree in Arts, Communication, Journalism, or English or equivalent.5-10 years of copywriting and editing experience.Minimum 2-5 years of managerial experience in marketing and/or copywriting.Experience in leading small or medium-sized teams is a plus.Experience working in the arts or the creative industry is an advantage.Experience working in a multicultural, creative, and inclusive work environment. 

PHYSICAL REQUIREMENTS

Prolonged periods of sitting at a desk and working on a computer.Must be able to speak on audio and video calls, as well as in person.This is not intended to be all-inclusive. Other responsibilities and/or qualifications may be assigned by management as appropriate.

We are seeking a talented and experienced Marketing Communications Manager to join our team. The ideal candidate will have a strong background in marketing, communications, and IT BPM industry knowledge. This role will be responsible for developing and executing marketing communication strategies that drive brand awareness, lead generation, and customer engagement. Working Setup: Hybrid wiht office in BGC Responsibilities: Develop and execute marketing communication strategies to promote Client's products and services.Create compelling content for various marketing channels, including website, social media, email, and print.Collaborate with the sales team to develop marketing materials that support the sales process.Manage the company's social media presence, including posting relevant content and engaging with followers.Plan and execute events, such as webinars, conferences, and trade shows, to promote Client's products and services.Analyze marketing communication efforts and make data-driven recommendations for improvement.Stay up-to-date on industry trends and best practices in marketing communication. RequirementsBachelor's degree in Marketing, Communications, or related field.5+ years of experience in marketing communication, preferably in the IT BPM industry.Strong written and verbal communication skills.Proficiency in Microsoft Office Suite, Adobe Creative Suite, and marketing automation tools.Ability to work independently and as part of a team.Excellent organizational and time management skills.Experience with digital marketing, including SEO, SEM, and social media.Strong analytical skills and ability to interpret data to drive decision-making.

**Additional Information**
**Job Number** 25127867
**Job Category** Sales & Marketing
**Location** Sheraton Cebu Mactan Resort, Punta Engano Road, Cebu, Philippines, Philippines, 6015VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Responsible for completing marketing plan for property. Manages all e-commerce opportunities. Develops a good working relationship with tourism bureaus and community leaders.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 2 years experience in the sales and marketing or related professional area.
OR
- 2-year degree from an accredited university in Marketing, Business Administration, Hotel and Restaurant Management, or related major; no work experience required.
**CORE WORK ACTIVITIES**
**Conducting Daily Marketing Activities that Achieve Department Goals**
- Assists in region-wide coordination of rooms, food and beverage, spa, and golf promotions.
- Develops leisure marketing plan that addresses the distribution of rate offers, packages and programs designed to build occupancy.
- Maintains, updates, and manages all web sites.
- Coordinates offers and information for all publications and inserts with regard to brand loyalty reward mailings.
- Develops brochure and property collateral materials.
- Participates in all property imaging work (e.g., signage).
- Uses and interprets all reporting necessary for sound marketing recommendations, including but not limited to DMA source market reports, past guest lists (utilizing leisure rate codes) and tracking.
- Reviews and provides analysis on all website and email campaign tracking, for both individual property sites as well as corporate email campaign results and Marriott.com property reports.
- Ensures consistent marketing message is communicated in all advertising and collateral efforts.
- Manages marketing budget throughout year.
- Provides regular tracking/ROI and analysis of promotions and website/email campaigns, using industry averages for ROI calculation, and uses this knowledge in future planning.
- Tracks return on investment (ROI) of all marketing initiatives, including online, direct mail and print advertising.
- Keeps track of actual versus planned marketing budgets and provides input and recommendations as needed regarding reallocation of funding.
- Ensures consistency in individual property's voice on all guest touchpoints and marketing communications, not only following corporate graphic standards, but also on behalf of the individual property.
**Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue**
- Evaluates new marketing opportunities for the property.
- Ensures property is represented on all quality internet sites that have the potential of providing business.
- Works closely with respective Convention Bureaus and Chambers of Tourism.
- Uses and interprets all reporting necessary for sound marketing recommendations, including but not limited to DMA source market reports, past guest lists (utilizing leisure rate codes) and tracking.
- Reviews and provides analysis on all website and email campaign tracking, for both individual property sites as well as corporate email campaign results and Marriott.com property reports.
- Develops strategic marketing plan for property, includes group, leisure and local efforts.
- Plans and supervises all photo shoots, developing shot list while keeping goals of property and brand image in mind.
**Building Successful Relationships that Generate Sales & Marketing Opportunities**
- Identifies and communicates with distribution channels that can sell distress inventory to drive property occupancy.
- Provides all sales channels with creative and unique tools to assist in the sales and marketing of the property.
- Acts as liaison between corporate and individual properties in rolling out programs and making sure that properties are taking advantage of all opportunities provided through corporate.
- Works with media buyer to plan and execute advertising.
- Assists property in developing promotions for various campaigns, keeping in mind strategy and goals of promotion as well as Look No Further prerequisites.
- Assists property with materials, tracking/analysis and presentations to owners.
- Acts on behalf of property with all vendors, exacting a balance between quality work and price, requesting estimates and approving all materials as needed.
**Additional Marketing Responsibilities**
- Keeps detailed files and records on all matters relative to property's marketing materials (photo usage rights, vendor contracts, etc.).
- Ensures that property is following all corporate marketing guidelines.
- Approves all invoicing through MarrCom office.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.

**The Media Relations Officer is responsible for cultivating, managing, and deepening relationships with the Media both locally and abroad. The Media Relations Officer shall be able to handle the delivery of required Media Relations services of several accounts with minimum supervision from the BU Head.**

**CLIENT SERVICING**
- **Supports the client servicing teams in the delivery of media relations requirements of clients**
- **Coordinates and regularly updates Head and client servicing teams relating to their media relations efforts or initiatives for specific accounts or accounts**
- **Provides advice to the client servicing units on proper media positioning of messages or stories considering the clients’ communication objectives**

*
MEDIA RELATIONS
- Actively participate in activities to connect and deepen relations with media units and contacts for future client or agency requirements
- Coordinates the accurate and timely release of press kits, press releases, media invites, and other media materials, and conducts follow up activities as necessary
- Attends client’s events to manage media contacts
- Monitors both print and digital media coverages such as print, radio, and broadcast pick ups, blogs, etc. relating to the client, its brands, competitors, and its industry
- Regularly collates and submits media monitoring report to the client servicing units
- Maintains and updates a database of media contacts from various beats and media organizations for future client or agency use

*
*
ISSUES AND CRISIS MANAGEMENT
- Supports the implementation of the strategic direction in handling media contacts in times of issues, crisis, or breaking news

*

**Job Types**: Full-time, Permanent

**Salary**: Php25,000.00 - Php30,000.00 per month

**Benefits**:

- Work from home

Schedule:

- 8 hour shift

Supplemental pay types:

- 13th month salary

COVID-19 considerations:
Hybrid Work
Masks at the office

**AppsBrite** Is a Germany based group of companies with interest in human resources, recruitment, staffing and B2B managed services

**Responsibilities**
- Prepare impactful well-researched stories & media pitches around Blockchain, Web3 & Metaverse industry based on media monitoring & first-hand research
- Prepare custom media lists, and contact editors and journalists in the blockchain, Web3 & Metaverse space
- Monitor media for latest news and stories related to our topics of interest
- Arrange interviews and editorial meetings with key journalists for our management spokespeople - in person or over the phone - and facilitate these meetings where appropriate
- Track industry events and conferences for story and pitch ideas

**Background & Key skills**
- Demonstrated success in PR, journalism or media relations
- A minimum of 3 years experience in a journalism, PR or Media Relations role with exposure to the technology & startup space
- Preferably an existing network within the tech media community
- Full English language proficiency and fluency is a must
- Advanced research skills
- Strong ability to process large amounts of information quickly and communicate findings accurately and concisely
- Copywriting skills - Proficiency in spelling, grammar and proof-reading, as well as creativity and ability to produce engaging copy
- Presentation skills - Ability to organize and share information to capture your audience’s attention
- Strong interpersonal skills - Ability to relate to people on different levels within the agency, with clients and with the media
- Time management - Ability to meet tight deadlines and manage diverse requirements in a fast-paced environment

**Job Types**: Full-time, Part-time
Part-time hours: 30 per week

**Salary**: Php20,000.00 - Php42,000.00 per month

**Benefits**:

- Flexible schedule
- Flextime
- Promotion to permanent employee
- Work from home

Schedule:

- Day shift
- Flexible shift
- Late shift
- Monday to Friday

Supplemental pay types:

- Bonus pay
- Performance bonus

Application Question(s):

- Please describe the 3 main goals in your latest experience in PR, Journalism or Media relations
- On a scale of 1-5, how would you rate your exposure to tech/startup media?
- Have you worked for an agency/client/company looking to pitch to media/journalists internationally especially the US?

**Work Schedule**
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
**Job Description**
At Thermo Fisher Scientific, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on - now and in the future.
**Location/Division Specific Information**
Our work is a story of global impact.
Our Medical Communications team works to improve patient health by supplying high-quality medical information services on behalf of our customers to patients, healthcare providers and stakeholders. We manage medical information inquiries, document adverse events and product complaints, support product launches and help customers set up successful medical communications operations in a complex, global environment.
**Office Location:** Seven/NEO Building, Bonifacio Global City, Taguig City, Philippines
**Work Shift Schedule:** Night Shift (US business hours)
**Work Setting:** Hybrid; 1 to 3 days a week on-site (after training period)
**Training Period:** 16 to 18 weeks (5 days a week on-site)
Manages the day-to-day operations of the program team. Supports staff members so that contracted services are provided in accordance with client and company policies and procedures. May interact with the client and internal groups to discuss and resolve issues impacting client operations. Trains and supervises healthcare and non-healthcare, professional level program staff. Develops, coaches, and mentors staff.
**A day in the Life:**
+ May supervise program staff providing medical/clinical information, utilizing medical/clinical background to participate in, manage, and conduct quality review of medical/clinical work.
+ Oversees and/or completes development of client reports and procedural documents.
+ Maintains thorough program knowledge, with an emphasis on medical/clinical content (where applicable), troubleshoots program issues, monitors and ensures compliance with company policies and procedures including SOP's, protocols, and other regulations by conducting quality monitoring of staff work.
+ Acts as liaison between the client, program management and staff for operational issues such as workflow processes, available resources, and new initiatives impacting the program.
+ Oversees all aspects of program training including conducting training, developing curriculum, and documenting and maintaining training records and curriculum.
+ Acts as a resource for front line staff for assistance with handling their scope of service.
+ May function as the front line healthcare professional agent to cover services including but not limited to answering medical/clinical inquiries (where applicable) and documenting contacts, adverse events and product complaints.
+ Leads staff, which may include interviewing and selection, job description preparation, professional development, goal setting, performance management, coaching and mentoring, employee counseling, and separations. Approves courses of action on salary administration, hiring, corrective action, and terminations. Reviews and approves time records, expense reports, requests for leave, and overtime.
Keys to Success:
**Education**
Bachelor's Degree Graduate in any Life Science or Healthcare related Courses (i.e. Pharmacy, Nursing, Medical Technology, Biology, etc.)
**Experience**
+ Previous experience (comparable to 5+ years) in the healthcare or pharmaceutical industry with responsibilities involving counseling or providing medical information to include leadership experience (comparable to at least 1+ years).
**Knowledge, Skills, Abilities**
+ Strong leadership skills
+ Strong attention to detail and organizational skills
+ Effective verbal and written communication skills
+ Excellent problem solving and analytical skills
+ Demonstrated time management skills and multi-tasking skills
+ Strong interpersonal and decision making skills
+ Ability to coach and train staff
+ Excellent language skills must be demonstrated if the position requires languages other than English
+ Ability to work in a team environment and/or independently as needed
**Management Role** :
Handles experienced professionals and / or subordinate management who exercise latitude and independence in their assignments. Often heads one or more sections or a small department. Responsible for training and development of subordinate staff, estimating personnel needs, assigning work, meeting completion dates, assisting subordinates with difficult inquiries or problems, interpreting and ensuring consistent application of organizational policies, and development and implementation of unit policies and procedures. Recommends employees for employment, discipline, termination; initiates and communicates a variety of personnel actions (e.g. performance and salary reviews, promotions, time off requests, timesheet and expense report approvals).
**Physical Requirements / Work Environment**
+ Ability to access and use a variety of computer software developed both in-house and off-the-shelf
+ Ability to communicate complex information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences
+ Frequently interacts with others, relates sensitive information to diverse groups both internally & externally
+ Ability to apply abstract principles to solve complex conceptual issues. Requires multiple periods of intense concentration
+ Performs a wide range of complex tasks as dictated by variable demands and changing conditions with little predictability as to the occurrence. Ability to perform under stress. Ability to multi-task
+ Regular and consistent attendance
**Benefits**
We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.