15,782 Contract Specialist jobs in the Philippines

Reports to Team Lead – EC&C or Lead Coordinator – EC&C

Key Accountabilities:

What you'll be doing:

• Managing account specific activities for the following scope of services: Requisition creation and management, events management, application screening, online test administration, video interview assessment, interview scheduling, query management, offer management, onboarding, invoicing and PO raising, updating applicant tracking system, referral tracking, and reporting
• Updating of Operations Manual and work instructions
• Building and maintaining strong working relationships between all parties including recruiters, hiring managers, vendors and other account stakeholders
• Ensuring stakeholders and colleagues are continually appraised and updated on the relevant processes, including changes providing first line support for managing and resolving escalations
• Reviewing processes to identify areas of improvement
• Overseeing work allocation and reviewing accuracy of output for Coordinators

Skills & Experience:

You'll need to demonstrate:

• Exceptional communication skills, capable of building strong relationships and working independently with clients and candidates.
• Ability to convey information clearly and engagingly through verbal or written communication and can interpret and utilize information effectively to influence others.
• Strong organizational skills, workload, and time management with the ability to manage conflicting priorities in a demanding environment
• Working knowledge of Microsoft packages; Outlook, Word, Excel
• Working knowledge on recruitment technology and platforms

Other:

Every one of us plays a pivotal role in our success, whether engaging directly with clients or shaping the value we add behind the scenes. Together, it means more insight and expertise for our clients and more exciting career paths and experiences for us.

Apart from our benefits package, you'll also get to enjoy the flexibility, autonomy, and trust to work in a way that works best for you. We just focus on providing the means to meet, collaborate, and support each other however you choose.

We offer:

• Full training and support
• High value and challenging work
• A vibrant, diverse, and collaborative culture
• Flexible working
• A competitive reward and benefits package*
• The opportunity to embark on a recruitment career with one of the world's leading recruitment companies

Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients' needs.

For more information about Citco, please visit

About the Team & Business Line:

The Client Lifecycle Management ("CLM") team is part of the Citco Group of companies ("Citco") and is responsible for the onboarding and ongoing due diligence of Citco Banking and Fund Administration clients in accordance with anti-money laundering ("AML") and know your customer (KYC) regulations. The main objective of the CLM team is to protect Citco and the Financial Industry for being used for money laundering and terrorist financing purposes. Within the CLM team we drive the performance of employees through programs, team interventions, coaching and training, continuously assess the needs of the organization, design best practice in-house training programs and manage the development and delivery lifecycle through to supporting transfer of learning and evaluation.

• The KYC Specialist is in charge of the processing of the customers' documents at onboarding and its continuous maintenance during the customers' life cycle. This role entails execution of day-to-day operations and controls within the given timeframe.
• Validate, verify, analyze and process KYC documentation
• Validate and process Tax forms and Questionnaires
• Maintain the electronic client records in line with the KYC documentation and Tax forms
• Will ingest and index the documents
• Initiate specific workflows within the designated application upon receipt of requests
• Perform above tasks accurately within the given time frame/ deadline
• Perform at the end-of-day self-control on own-data input for accuracy and completeness
• Professionally respond to emails and telephone requests of internal stakeholders
• Perform tasks which conform to policies, procedures and guidelines

• Will timely report and escalate to the appropriate line manager

• Bachelor degree in Legal or Business Administration

• An understanding of the foundations of Know Your Customer (KYC), AML/CFT and CDD which is preferred
• Must have an understanding of fiduciary services, alternative asset servicing and other financial services which is also preferred
• Proficient in Microsoft office 2016 or higher, such as Outlook, Word and Excel
• Have strong proficiency in interpersonal and communication skills including verbal and written English
• Excellent problem solving skills coupled with analytical skills to ask the right questions and extract the right information
• Have good planning and time management skills (multitasking on daily basis)
• Has high level of attention to detail and accuracy
  Pro-active in raising potential improvements on the processes performed

Our Benefits

Your well being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.

• Proven experience in PCB design (Schematic, Layout, library and quality control), with knowledge of design tools
• Strong analytical skills with the ability to spot issues in schematic, layout, and design documentation
• Good communication skills to work with cross-functional teams and provide feedback on design quality
• Can operate Windows computer features, Microsoft Word, Excel, and PowerPoint

Qualifications:

• Graduate in BS in Electronics and Communication Engineering or BS in Electronics Engineering or other related courses.
• Minimum of 2-3 years experience in PCB Design

• REQ
• 12/09/2025
• Customer Loyalty
• Taguig, Filipijnen
• ING Hubs

Details van de functie

Overview:

As part of the FM Derivatives Circle, you will be responsible for the correct, complete and timely processing and administration of a wide range of FM Derivatives Products offered by ING Financial Markets (interest rate derivatives, equity derivatives, commodity derivatives and listed derivatives).

Working in FM Derivatives means that you'll need to intensive use your eperience in financial markets to process activities that are related to trade capture, validation, confirmations, settlements and reconciliations. These are performed in order to minimize the risk of pre-settlement and settlement failure, therefore reducing the financial and non-financial risk ING is eposed to. Inaccurate & incomplete confirmation handling, as well as untimely settlement instructions, will lead to potential claims, fines & investigations from our counterparts, clients and regulatory bodies.

If you are good at:

• Monitoring and processing trade life cycle transactions
• Matching of Trade Confirmations
• Investigating unmatched confirmations and monitoring stuck trades
• Affirming and confirming trade details with clients
• Raising and resolving trade and settlement discrepancies
• Reconciling trade details within and inter systems

If you are:

Education

• University degree or equivalent combination of formal education and eperience

Eperience

• Five (5) years minimum eperience leading activities in variety of projects ranging in size, compleity and type, with eperience leading training deployments and the development of training content
• Knowledge and eperience of successful implementation of instructional design practices;
• Ecellent organizational and project management skills;
• Knowledge of change management and organizational development methodologies and principles;
• Eperience in assessment and measurement of training needs specific to changes in business processes and systems.
• Ecellent written, verbal and presentation communication skills
• Ability to eercise discretion, judgment and work with a degree of autonomy;
• Demonstrated proficiency in Microsoft Office applications including PowerPoint, Word, Ecel, and Visio. Familiarity with Microsoft Project;
• High energy, strong work ethic, and positive attitude;
• Project Management certification is an asset.

If you'd like to work with:

• Internal Teams in ING Hubs PH
• ING Global Stakeholders

If you want to:

• work in downtown BGC or Ayala Makati
• enjoy competitive compensation and allowances
  be part of one of the most innovative and e- citing digital bank in the world
• be part of a diverse, creative, and energized team

Your place of work

Eplore the area

Questions? Just ask

ING Recruitment team

Bij ING willen we het beste uit mensen halen. Daarom hebben we een inclusieve cultuur waarin iedereen de kans krijgt om te groeien en een verschil te maken voor onze klanten en de samenleving. Diversiteit, gelijkheid en inclusie staan bij ons altijd voorop. We behan iedereen eerlijk, ongeacht leeftijd, geslacht, genderidentiteit, culturele achtergrond, ervaring, geloof, ras, etniciteit, beperking, gezinssituatie, seksuele geaardheid, sociale afkomst of wat dan ook. Heb je hulp nodig of kunnen we iets voor je doen tijdens je sollicitatie of gesprek? Neem dan contact op met de recruiter die bij de vacature vermeld staat. We werken graag samen met jou om het proces eerlijk en toegankelijk te maken. Lees hier meer over hoe wij staan voor diversiteit, inclusie en erbij horen.

Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients' needs.

For more information about Citco, please visit 

About the Team & Business Line:

The Client Lifecycle Management ("CLM") team is part of the Citco Group of companies ("Citco") and is responsible for the onboarding and ongoing due diligence of Citco Banking and Fund Administration clients in accordance with anti-money laundering ("AML") and know your customer (KYC) regulations. The main objective of the CLM team is to protect Citco and the Financial Industry for being used for money laundering and terrorist financing purposes. Within the CLM team we drive the performance of employees through programs, team interventions, coaching and training, continuously assess the needs of the organization, design best practice in-house training programs and manage the development and delivery lifecycle through to supporting transfer of learning and evaluation.

• The KYC Specialist is in charge of the processing of the customers' documents at onboarding and its continuous maintenance during the customers' life cycle. This role entails execution of day-to-day operations and controls within the given timeframe.
• Validate, verify, analyze and process KYC documentation
• Validate and process Tax forms and Questionnaires
• Maintain the electronic client records in line with the KYC documentation and Tax forms
• Will ingest and index the documents
• Initiate specific workflows within the designated application upon receipt of requests
• Perform above tasks accurately within the given time frame/ deadline
• Perform at the end-of-day self-control on own-data input for accuracy and completeness
• Professionally respond to emails and telephone requests of internal stakeholders
• Perform tasks which conform to policies, procedures and guidelines

• Will timely report and escalate to the appropriate line manager

• Bachelor degree in Legal or Business Administration

• An understanding of the foundations of Know Your Customer (KYC), AML/CFT and CDD which is preferred
• Must have an understanding of fiduciary services, alternative asset servicing and other financial services which is also preferred
• Proficient in Microsoft office 2016 or higher, such as Outlook, Word and Excel
• Have strong proficiency in interpersonal and communication skills including verbal and written English
• Excellent problem solving skills coupled with analytical skills to ask the right questions and extract the right information
• Have good planning and time management skills (multitasking on daily basis)
• Has high level of attention to detail and accuracy
• Pro-active in raising potential improvements on the processes performed

Our Benefits

Your well being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.

You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

• Responsible for understanding business processes in order to research, analyze, interpret and advise managers on findings of analysis around the chat volume and staffing of the CCC.
• Perform calculations and develop forecasts (short term, long term) to formulate responses/recommendations to specific queries from the CCC leaders.
• Support regular re-forecast efforts by utilizing budget forecast and details received in regards to additional impacts through the year.
• Track and maintain staff movement, chat volume, AHT, forecast assumptions vs actual chat volume.
• Support Vacation bid process, training efforts and other events to be planned.
• Provide Project Teams with process recommendations and workload/staffing forecasts, as required to support changes.
• Execute and distribute supporting models and analysis.
• Ensure models meet the requirements of partners and provide recommendations to leadership on the direction of the training plan and new hire training.
• Provide optimal schedule respecting guideline to meet the chat demand.
• Monitor real time chat services and react to plan variation
• Ensure to make all models visible, scientific and properly organized.
• Provide continuous improvements recommendations and strategies that increase and promote efficiency and optimization of effort.
• Provide support and maintenance to existing management information systems (MIS)
• Generate and distribute management reports in accurate and timely manner
• Provide recommendations to update current MIS to improve reporting efficiency and consistency
• Perform data analysis for generating reports on periodic basis
• Develop and support MIS system for performance management and internal communication

Job Category:
Customer Service / Operations

Posting End Date:
29/09/2025

Job Description
Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients' needs.

For more information about Citco, please visit

About The Team & Business Line
The Client Lifecycle Management ("CLM") team is part of the Citco Group of companies ("Citco") and is responsible for the onboarding and ongoing due diligence of Citco Banking and Fund Administration clients in accordance with anti-money laundering ("AML") and know your customer (KYC) regulations. The main objective of the CLM team is to protect Citco and the Financial Industry for being used for money laundering and terrorist financing purposes. Within the CLM team we drive the performance of employees through programs, team interventions, coaching and training, continuously assess the needs of the organization, design best practice in-house training programs and manage the development and delivery lifecycle through to supporting transfer of learning and evaluation.

Responsibilities

• The KYC Specialist is in charge of the processing of the customers' documents at onboarding and its continuous maintenance during the customers' life cycle. This role entails execution of day-to-day operations and controls within the given timeframe.
• Validate, verify, analyze and process KYC documentation
• Validate and process Tax forms and Questionnaires
• Maintain the electronic client records in line with the KYC documentation and Tax forms
• Will ingest and index the documents
• Initiate specific workflows within the designated application upon receipt of requests
• Perform above tasks accurately within the given time frame/ deadline
• Perform at the end-of-day self-control on own-data input for accuracy and completeness
• Professionally respond to emails and telephone requests of internal stakeholders
• Perform tasks which conform to policies, procedures and guidelines
• Will timely report and escalate to the appropriate line manager

Qualifications

• Bachelor degree in Legal or Business Administration
• An understanding of the foundations of Know Your Customer (KYC), AML/CFT and CDD which is preferred
• Must have an understanding of fiduciary services, alternative asset servicing and other financial services which is also preferred
• Proficient in Microsoft office 2016 or higher, such as Outlook, Word and Excel
• Have strong proficiency in interpersonal and communication skills including verbal and written English
• Excellent problem solving skills coupled with analytical skills to ask the right questions and extract the right information
• Have good planning and time management skills (multitasking on daily basis)
• Has high level of attention to detail and accuracy
• Pro-active in raising potential improvements on the processes performed

Our Benefits
Your well being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.

Company Description

GoHawk Digital helps businesses grow online with expert website design, SEO, and social media management. We collaborate with both local and international clients to craft affordable and effective digital solutions that drive measurable results. Our mission is to support businesses in achieving their online goals through professional and innovative digital strategies.

Role Description

This is a part-time remote role for an SEO Specialist, Web Design Specialist, Marketing Specialist, Sales Specialist, Human Resources Specialist, or Accounting Specialist. The selected candidate will focus on daily tasks specific to their specialty, which may include performing SEO audits, designing and managing websites, developing and executing marketing strategies, managing sales accounts, handling HR functions, or overseeing accounting operations. This position demands collaboration with cross-functional teams to deliver outstanding results for GoHawk Digital's clients.

Qualifications

• SEO Specialist: Keyword Research, SEO Audits, Link Building, Web Analytics, On-Page SEO
• Web Design Specialist: Proficiency in HTML/CSS, Graphic Design skills, Experience with CMS, Responsive Design
• Marketing Specialist: Content Creation, Social Media Management, Market Research, Campaign Strategy
• Sales Specialist: Client Relationship Management, Lead Generation, CRM software proficiency, Strong Presentation Skills
• Human Resources Specialist: Recruitment, Employee Relations, HR Policy, Benefits Administration
• Accounting Specialist: Financial Reporting, Budgeting, Tax Preparation, Bookkeeping
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Bachelor's degree in a relevant field is preferred
• Experience in digital solutions and working in a remote environment is a plus