1,014 Content Quality jobs in the Philippines

Philippines

Content Quality Support

Organization

• World Vision

Posted 4 Sep 2025 Closing date 17 Sep 2025

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children's life stories

Here's Where You Come In
As
Content Quality Support
, you will provide production services and assistance to ensure quality and timely delivery of child sponsorship engagement features. You will focus on quality review, identification of content quality concerns, content coordination, and other sponsorship production needs to ensure compliance with global standards and partnership requirements, supporting sponsor retention and acquisition.

Working in this role, you will be a strong team player and collaborator in a fast-paced, high-achieving content team, contributing to the shared goal of delivering high-quality sponsorship engagement features globally. You will apply strong communication and organizational skills, demonstrate high attention to detail, and manage multiple tasks efficiently within targeted timelines.

You will report directly to the Child Sponsorship Content Team Production Coordinator I or II (as applicable) and will be co-functionally led by a Child Sponsorship Content Team Production Specialist.

Requirements Include

• Bachelor's Degree in Computer Science, Communications, Marketing, Project or Business Management, or related field.
• At least 1 year of work experience in any related field.
• Proficient in both spoken and written English.
• Proficient in using MS Office, specifically Excel, Word, PowerPoint and Outlook
• Capacity to manage own time and workload, adhere to minimum standards documentation, and work with medium attention to detail.
• Experience working in NGO or other large, global organization (Preferred)

How to apply

Is this the job for you?
Find the full responsibilities and requirements for this position and
apply online
by the closing date
17 September 2025.
World Vision is dedicated to our team members' development and their success. We aspire for all employees to be fulfilled through their work and their contributions to an organisation working to provide long-term sustainable solutions to the world's most vulnerable people.

For more information on World Vision International, please visit our website:

Our vision for every child, life in all its fullness. Our prayer for every heart, the will to make it so.
Job details

Country

• Philippines

City Mandaluyong City Source

• World Vision

Type

• Job

Career category

• Advocacy/Communications

Years of experience

• 0-2 years

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With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children's life stories

Here's where you come in:

As
Content Quality Support
, you will provide production services and assistance to ensure quality and timely delivery of child sponsorship engagement features. You will focus on quality review, identification of content quality concerns, content coordination, and other sponsorship production needs to ensure compliance with global standards and partnership requirements, supporting sponsor retention and acquisition.

Working in this role, you will be a strong team player and collaborator in a fast-paced, high-achieving content team, contributing to the shared goal of delivering high-quality sponsorship engagement features globally. You will apply strong communication and organizational skills, demonstrate high attention to detail, and manage multiple tasks efficiently within targeted timelines.

You will report directly to the Child Sponsorship Content Team Production Coordinator I or II (as applicable) and will be co-functionally led by a Child Sponsorship Content Team Production Specialist.

Requirements include:

• Bachelor's Degree in Computer Science, Communications, Marketing, Project or Business Management, or related field.
• At least 1 year of work experience in any related field.
• Proficient in both spoken and written English.
• Proficient in using MS Office, specifically Excel, Word, PowerPoint and Outlook
• Capacity to manage own time and workload, adhere to minimum standards documentation, and work with medium attention to detail.
• Experience working in NGO or other large, global organization (Preferred)

Is this the job for you?

Find the full responsibilities and requirements for this position and
apply online
by the closing date
17 September 2025.

World Vision is dedicated to our team members' development and their success. We aspire for all employees to be fulfilled through their work and their contributions to an organisation working to provide long-term sustainable solutions to the world's most vulnerable people.

For more information on World Vision International, please visit our website: vision for every child, life in all its fullness. Our prayer for every heart, the will to make it so.

JOB PURPOSE

The Content Quality Support provides production services and assistance to ensure quality and timely delivery of child sponsorship engagement features. This role will focus on quality review and identification of content quality concerns, content coordination and other sponsorship feature production needs to ensure meeting the sponsorship global standards and partnership requirements that will support the retention and acquisition of sponsors.

Working as a Content Quality Support in a fast-paced and high-achieving content team requires being a good team player and collaborator to successfully achieve the team's common goal of delivering high-quality sponsorship engagement features globally. Furthermore, this role also calls for a capable individual who has strong communication and organizational skills, high level of attention to detail and efficiency in handling several tasks at once within targeted timelines.

The role reports directly to Child Sponsorship Content Team Production Coordinator I or II (where applicable) and co-functionally led by a Child Sponsorship Content Team Production Specialists.

KEY RESPONSIBILITIES

• Supports Child Sponsorship Content team in producing different child sponsorship engagement features that meet all global quality standards, child protection policies, and partnership requirements
• Focuses on the quality review and assurance of the sponsorship engagement content features assigned
• Identifies and escalates quality concerns to Production Specialists and Coordinators
• Ability to manage tasks from competing deliverables at a given time
• Collaborates with the team in fulfilling project needs within the target deadlines Complete other duties and responsibilities assigned by leads and management (where applicable)

QUALIFICATIONS FOR THE ROLE

• Bachelor's Degree in Computer Science, Communications, Marketing, Project or Business Management, or related field.
• At least 1 year of work experience in any related field.
• Proficient in both spoken and written English.
• Proficient in using MS Office, specifically Excel, Word, PowerPoint and Outlook
• Capacity to manage own time and workload, adhere to minimum standards documentation, and work with medium attention to detail.

Preferred Experience, Knowledge and/or other Qualifications

• Experience working in NGO or other large, global organization

Job Summary

The position is primarily responsible in providing marketing communications support for the company's head office employees, bancassurance distribution channel, alternative marketing & sales team, and corresponding bank units, as applicable. This includes: 1) Developing content appropriate to the channel and market being served. 2) Developing an end to end communication plan to ensure that relevant messages are communicated effectively ang optimally across appropriate communication channels. 3) Works with various units in the company such as, but not limited to, the product marketing team, actuarial, and corporate solutions, to develop product communications for both individual and group life insurance products. The role also liaises with BDO's Marketing Communications Group to ensure adherence to branding guidelines and secure appropriate approvals for all external facing communications.

Responsibilities:

Product Communications for Group Life Plans

• Works closely with Product Management, Actuarial, Alternative Marketing & Sales, Corporate Solutions and Training to develop and launch a full-year product communications plan spanning various communication channels and media platforms to generate awareness and engagement for the company's group life products as bundled into existing products and services of the Bank, in order to contribute to the organization's vision of driving synergy between BDO and BDO Life.
• Coordinates with BDO Group Units to co-create a marketing plan to drive awareness for new initiatives whereby insurance is bundled into existing BDO Products and Services (i.e. MRI for Housing Loans, Term Life for CASA Protect)

Sales Channel Support

• Develops communication materials for the channel being supported which includes:
• Ensuring that brand mandatories are properly applied on internal and external materials
• Conceptualization and creation of digital and non-digital materials that in leads generation activities
• Product spiels / message templates to aid business development, leads generation, client presentations and the like, in order to ensure that a unified message on the value of life insurance is echoed across communication channels.

Financial Advisor Recruitment

• Works closely with the FA Recruitment Team and HR to develop and roll out internal & external communication campaigns to promote the FA career and increase referrals among BDO group employees.
• Creates and updated content on FA Career on relevant company web pages
• Develops and designs materials in support of FA recruitment projects and initiatives such as but not limited to the Career Orientation Program Deck, Recruitment Booths, and other Recruitment paraphernalia.

Qualifications:

• Bachelor's degree in in business management, marketing, financial services, or any related discipline
• With at least 23 years of relevant work experience in a sales or service organization handling marketing, communications, journalism, or advertising, preferably in the life insurance industry.
• Background in marketing communications, journalism, advertising, or digital marketing
• With functional knowledge using Adobe applications (Photoshop, Illustrator, InDesign, Premier) or other graphics application/software.
• Excellent oral and written communication skills.
• Team player, flexible and can work under minimal supervision.
• Willing to work onsite and be assigned in Makati or Ortigas

Take note that BDO will NEVER ask candidates for payment at any part of the recruitment process, or processing of their job application.

Content Management Intern (Bulacan)

We are looking to onboard two interns for a 3-month engagement to support our content management initiatives. This role is vital in ensuring smooth operations, timely delivery of content-related tasks, and effective stakeholder communication.

Key Responsibilities:

• Translate Knowledge Base (KB) articles into relevant languages
• Handle simple content-related requests from the market
• Manage proactive communication requests for IBS Manila
• Assist in updating content based on market needs
• Support stakeholder communication and ensure timely delivery of content tasks
• Collaborate with internal teams to maintain content quality and consistency

Requirements:

• Bachelor's degree in Communications, Information Design, or a related field
• Strong attention to detail and communication skills
• Ability to manage multiple tasks and meet deadlines
• Interest in content creation, digital platforms, or communications is a plus
• Internship must be required by the academic institution (not voluntary)
• School must be willing to sign a Memorandum of Agreement (MOA)
• Must be able to complete a minimum of 3 months or approximately 520 internship hours
• Immediate availability is preferred
• Candidates must be willing to report onsite to Meycauayan

About Us
*HelloConnect *
HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now making this service available to other companies to benefit from our experience, scale, cost savings, and service level improvements.

HelloFresh
HelloFresh is a global leader in delivering delicious meal kits and grocery boxes straight to customers' doorsteps. We are dedicated to providing high-quality, convenient, and sustainable meal solutions that inspire people to cook and eat healthy at home. Our commitment to innovation and customer satisfaction drives our ongoing success.

Job Overview
We are looking for an experienced
Content Management System Coordinator
to join our team You will be responsible for executing the delivery of the HelloFresh experience worldwide. As CMS Owner, you will be responsible for delivering the best online user experience, which makes your role extremely important for our success and for ensuring customer satisfaction. Using the latest technology, you will be updating, creating and managing user interface elements, like menus, tabs, forms, and widgets - all the while, contributing to our design system. You will collaborate with our wider design team, helping us change the way people eat forever.

Job Description

• Implement designs, up to and including high-fidelity user interfaces
• Capture technical design requirements for hand-over to development
• Manage the content lifecycle, from creation and editing to Q/A and publishing as well as archiving.
• Support our design QA and visual quality assurance process.
• Collaboration: Collaborate with cross-functional teams to gather content requirements and ensure proper implementation within the CMS.
• Content Creation: Create and publish new web pages based on prototypes delivered by the design team, ensuring consistency in design, layout, and content.
• Content Updates: Implement changes and updates to existing web pages as needed, ensuring accuracy and maintaining a cohesive online presence.
• CMS Management: Become a CMS expert, providing suggestions, tips, and guidance to the team on best practices for content management and optimization.
• Quality Control: Conduct regular audits to ensure content accuracy, relevance, and compliance with brand guidelines.
• Troubleshoot and resolve any CMS-related issues in a timely manner.
• Work closely with IT and development teams to implement system upgrades and improvements.

Skills And Preferred Qualifications

• Demonstrated proficiency with Contentful or another CMS, including content modeling, integration, and content management. Experience in creating, editing, and optimizing content within Contentful is essential.
• Proficiency in using Instapage for landing page design and optimization. You should be able to create and maintain landing pages that effectively convert visitors into customers.
• Design Software Skills: Proficiency in design software such as Sketch, or Figma. You should be able to create visually appealing and user-friendly designs.
• Build Responsive Pages: Expertise in updating pages on CMS to ensure responsive user interfaces that function seamlessly on a variety of devices and screen sizes.
• Excellent communication, project management and collaboration skills to work effectively with cross-functional teams, including developers, product managers, and marketing teams.
• Basic knowledge of HTML and CSS to understand the constraints and possibilities of web development.
• Experience in e-commerce or Food Industry (a plus): Prior experience in designing for e-commerce platforms or within the food industry will be considered a significant advantage.

Why work for us?
At HelloConnect, you'll join an organization that values innovation and leverages cutting-edge technology to transform customer experiences. With a collaborative culture, continuous learning opportunities, and a customer-centric focus, you'll contribute to impactful projects that drive business success. Upholding ethical standards and promoting diversity and inclusion, HelloConnect fosters a positive work environment. Your well-being is prioritized through comprehensive benefits and perks. Join us to shape the future of digital experiences and make a difference in the lives of our clients and their customers.

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

This role is primarily responsible to provide day-to-day administrative support and coordination related to full knowledge management lifecycle and maintenance of the internal knowledge base.

Responsibilities & Duties

• Contribute to the creation and maintenance of knowledge and content following standard operating procedures and methodologies
• Format HTML codes into knowledge articles
• Perform analysis of content requirements and coordinate translation requests following the standard process set
• Coordinate with global stakeholders on article creation and updates
• Maintain knowledge assets and ensure clear, consistent, and unambiguous knowledge management repository
• Conduct knowledge base system maintenance checks
• Participate in testing before and after every system release
• Assist in maintaining system performance records
• Maintain historical records and reports of system usage, and knowledge articles inventory
• May provide input and insight on employee feedback to support identification and execution of content-related project opportunities
• May take part in projects related to research, creation, and maintenance of Knowledge Management resource materials
• Escalate and analyze identified issues and concerns to the Team Lead for timely resolution
• Maintain current processes and incorporate documentation updates as required
• Perform simple but varied tasks in compliance with service level agreement, process, policies, and procedures
• Assess identified issues and collate documentation to assist in investigating and in resolving common and recurring issues
• Support selected simple process improvement initiatives to streamline processes

Qualifications & Requirements

Minimum Requirements:

• Bachelor's degree or at least 3 years of relevant work experience
• Intermediate proficiency in MS Office tools (Word/Excel/PowerPoint/Outlook)
• Excellent writing and research skills
• Experience using Knowledge Management tools and platforms (preferably ServiceNow for Knowledge Base, ticketing, HTML, chatbot)
• Must be amenable to work onsite during training (4-8 weeks) and hybrid (2-3 onsite days per week) after training.
• Willing to work flexible shifts, including evenings, weekends, and holidays.

Preferred qualifications:

• Experience on processes and procedures relevant in knowledge management, technical writing or copy-editing and reporting and data analytics
• Experience across core functions (e.g. Compensation, Benefits, Performance Management, etc.)
• Knowledge of HR metrics and their applicability
• Experience in using HR systems such as Workday and other KM platforms and tools
• Understanding of Process Mapping Tools and Methodology
• Experience working in an outsourcing, shared services, or similar model within similar function

Attributes:

• Ability to effectively communicate and collaborate within a specific group of internal and external customers. (Communication)
• Ability to maintain good customer relationship with the ability to proactively support customer needs and requirements. (Customer Service)
• Ability to be thorough and meticulous in completing assigned tasks and identifying errors, duplicates, & discrepancies through defined methods. (Attention to Detail)
• Ability to identify, assess, and resolve simple to moderate issues by following defined policies and procedures. (Problem Solving)

About Us

*HelloConnect *

HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now making this service available to other companies to benefit from our experience, scale, cost savings, and service level improvements.

HelloFresh

HelloFresh is a global leader in delivering delicious meal kits and grocery boxes straight to customers' doorsteps. We are dedicated to providing high-quality, convenient, and sustainable meal solutions that inspire people to cook and eat healthy at home. Our commitment to innovation and customer satisfaction drives our ongoing success.

Job Overview

We are looking for an experienced Content Management System Coordinator to join our team You will be responsible for executing the delivery of the HelloFresh experience worldwide. As CMS Owner, you will be responsible for delivering the best online user experience, which makes your role extremely important for our success and for ensuring customer satisfaction. Using the latest technology, you will be updating, creating and managing user interface elements, like menus, tabs, forms, and widgets - all the while, contributing to our design system. You will collaborate with our wider design team, helping us change the way people eat forever.

Job Description

• Implement designs, up to and including high-fidelity user interfaces
• Capture technical design requirements for hand-over to development
• Manage the content lifecycle, from creation and editing to Q/A and publishing as well as archiving.
• Support our design QA and visual quality assurance process.
• Collaboration: Collaborate with cross-functional teams to gather content requirements and ensure proper implementation within the CMS.
• Content Creation: Create and publish new web pages based on prototypes delivered by the design team, ensuring consistency in design, layout, and content.
• Content Updates: Implement changes and updates to existing web pages as needed, ensuring accuracy and maintaining a cohesive online presence.
• CMS Management: Become a CMS expert, providing suggestions, tips, and guidance to the team on best practices for content management and optimization.
• Quality Control: Conduct regular audits to ensure content accuracy, relevance, and compliance with brand guidelines.
• Troubleshoot and resolve any CMS-related issues in a timely manner.
• Work closely with IT and development teams to implement system upgrades and improvements.

Skills and preferred qualifications

• Demonstrated proficiency with Contentful or another CMS, including content modeling, integration, and content management. Experience in creating, editing, and optimizing content within Contentful is essential.
• Proficiency in using Instapage for landing page design and optimization. You should be able to create and maintain landing pages that effectively convert visitors into customers.
• Design Software Skills: Proficiency in design software such as Sketch, or Figma. You should be able to create visually appealing and user-friendly designs.
• Build Responsive Pages: Expertise in updating pages on CMS to ensure responsive user interfaces that function seamlessly on a variety of devices and screen sizes.
• Excellent communication, project management and collaboration skills to work effectively with cross-functional teams, including developers, product managers, and marketing teams.
• Basic knowledge of HTML and CSS to understand the constraints and possibilities of web development.
• Experience in e-commerce or Food Industry (a plus): Prior experience in designing for e-commerce platforms or within the food industry will be considered a significant advantage.

Why work for us?

At HelloConnect, you'll join an organization that values innovation and leverages cutting-edge technology to transform customer experiences. With a collaborative culture, continuous learning opportunities, and a customer-centric focus, you'll contribute to impactful projects that drive business success. Upholding ethical standards and promoting diversity and inclusion, HelloConnect fosters a positive work environment. Your well-being is prioritized through comprehensive benefits and perks. Join us to shape the future of digital experiences and make a difference in the lives of our clients and their customers.

Note:

• Hybrid 2x a week
• Schedule Dayshift or Midshift

Responsibilities

• Collaborate with subject matter experts to gather information and understand knowledge requirements.
• Create, edit, and maintain knowledge articles in ServiceNow, ensuring they are accurate, clear, and concise.
• Develop and implement knowledge articles per best practices and standards.
• Stay up to date with the latest features and updates in ServiceNow and knowledge management practices.

Qualifications:

• Bachelor's degree in information technology, Business Administration, Knowledge Management, or a related field.
• Proven experience in creating and managing knowledge articles in ServiceNow.
• Strong understanding of knowledge management principles and best practices.
• Excellent writing and editing skills with a keen eye for detail.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team.
• Excellent communication and interpersonal skills.
• Proficiency in using ServiceNow and other knowledge management tools.
• Knowledge of ITIL processes and frameworks.
• Familiarity with other knowledge management systems and