Patient Support Specialist

9000 Cagayan de Oro, Misamis Oriental Outsource Access

Posted 24 days ago

Job Viewed

Tap Again To Close

Job Description

Permanent
As a Patient Support Specialist, you will play a vital role in supporting patients throughout their journey with Angel Rx. You’ll provide high-quality service through inbound and outbound calls, helping members understand their benefits, guiding them through our program, and ensuring they receive the care and prescriptions they need. Your empathetic communication and problem-solving skills will help foster trust and build strong relationships with the individuals we serve. Key Responsibilities Provide outstanding support to members through inbound and outbound calls, following communication scripts where applicable.Educate members about the Angel Rx program, answer questions, explain procedures, and assist with general inquiries.Build rapport with patients by being attentive, empathetic, and solution-oriented.Coordinate with doctors' offices to verify and obtain prescriptions as needed.Maintain accurate and timely documentation of all interactions using internal systems.Ensure patient confidentiality and uphold compliance standards, including HIPAA.Complete administrative tasks, including data entry and required paperwork.Contribute to continuous process improvement by suggesting updates to procedures and workflows.Manage time effectively to balance daily tasks in a fast-paced environment.RequirementsExcellent verbal and written communication skills.Strong active listening and problem-solving abilities.Empathetic, patient, and customer-focused mindset.Proven ability to build relationships and adapt to various communication styles.Self-motivated with a desire to learn and grow.Detail-oriented and highly organized with strong time management skills.Comfortable navigating technology and multiple systems.Ability to maintain professionalism under pressure.Basic data entry and documentation skills.Amenable working US hours and reporting onsite.

Preferred Experience

Background in customer service, call centers, or healthcare support roles.Previous experience as a pharmacy technician (a plus, but not required).Experience in teaching, education, or classroom support.Familiarity with Microsoft Office applications and general computer proficiency.Prior exposure to working in regulated or HIPAA-compliant environments.Benefits

Employee Benefits

Health and Wellness: Comprehensive HMO coverage for you and your dependents.Security and Peace of Mind: Group Life Insurance Benefit to safeguard your future.Financial Flexibility: Virtual Credit Card for added convenience and purchasing power.Work-Life Balance: Generous Paid Leaves to recharge and prioritize personal time.Government Benefits: Full support for required government benefits.

Supplemental Pay Types

13th Month Salary: A festive bonus to celebrate the year’s hard work.Overtime Pay: Compensation for your extra effort and time.Night Differential: Additional pay for working late hours or shifts.Incentives: Performance-based incentives to reward your contributions and achievements
This advertiser has chosen not to accept applicants from your region.

Technical Support Representative

Cagayan de Oro, Misamis Oriental Talent Outsourcing Channel Solutions

Posted 16 days ago

Job Viewed

Tap Again To Close

Job Description

Urgent hiring for Call Center Agents in Cagayan de Oro site!
br>Perk and Benefits can Offer:
• Competitive Salary Package < r>• Free HMO + Leave Benefits < r>• Exciting Performance Bonuses < r>
Qualifications:
• At least a high school graduate (old curriculum) or senior high school graduate (new curriculum) < r>• With or without Call Center Experience < r>• Willing to WORK ON SITE < r>Good to excellent English communication skills
Willing to start immediately

Are you interested to apply? Then click Apply NOW to get started.
This advertiser has chosen not to accept applicants from your region.

Massive hiring - Call Center Agents

Cagayan de Oro, Misamis Oriental TORCH Solutions

Posted 5 days ago

Job Viewed

Tap Again To Close

Job Description

We are seeking enthusiastic individuals with a passion for customer service to join our dynamic team as Customer Service Representatives for our Telco Account. This is a full-time position based in Cagayan de Oro, Misamis Oriental. You don't need any prior experience as we provide comprehensive training to ensure your success in this role.
br>What you'll be doing:
Providing exceptional customer service and support to our clients via telephone, email, and chat
Responding to inquiries, resolving issues, and ensuring customer satisfaction
Maintaining detailed records of customer interactions and following up as needed
Adhering to company policies and procedures to deliver a consistent and high-quality customer experience
Continuously improving your skills and knowledge to enhance your ability to assist customers

What we're looking for:
Strong communication and interpersonal skills with a warm and friendly demeanor
Excellent problem-solving and critical thinking abilities to handle customer queries effectively
Ability to work in a fast-paced environment and multitask efficiently
Commitment to providing exceptional customer service and a genuine desire to help others
Willingness to learn and adapt to new technologies and processes

What we offer:
We are committed to the growth and development of our employees. We offer competitive compensation, comprehensive benefits, and opportunities for career advancement. Our focus on work-life balance ensures that you can thrive both professionally and personally. Join our team and be a part of our mission to deliver top-notch customer service solutions.

Apply now and take the first step towards a rewarding career with us.
This advertiser has chosen not to accept applicants from your region.

Call Center Representative - No BPO Experience Needed

Cagayan de Oro, Misamis Oriental NEKSJOB CORPORATION

Posted 9 days ago

Job Viewed

Tap Again To Close

Job Description

Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings.
br>Qualifications:
At least HS Graduate (old curriculum) /SHS Graduate
With or without call center experience
Good to excellent English communication skills
Willing to start immediately.

Why pick us?
Exciting Performance Bonuses & Account-Specific Allowances
Career Advancement Opportunities
Promote Within the Company
Comprehensive Healthcare Benefits
This advertiser has chosen not to accept applicants from your region.

Call Center Agent - No BPO Experience Needed

Cagayan de Oro, Misamis Oriental BPOJobOpenings

Posted 15 days ago

Job Viewed

Tap Again To Close

Job Description

JOB DESCRIPTION:
Our customer service agents are essential workers for our business. You will respond to customer questions and offer solutions that contribute to the creation of wonderful customer experiences. You will have the opportunity to work in a highly collaborative and interesting environment that offers stimulating interactions with people from various cultural backgrounds as well as chances to maximize your potential and advance your career. br>
QUALIFICATIONS:

At least HS Grad (old curriculum) | SHS Grad
Must be at least 18 years old
Good to excellent English communication skills
Start ASAP


What awaits you!
Willing to start immediately.
Very Competitive Salary!
World-class facilities.
Best Health insurance for you and your dependents
Paid leaves
Career advancement through our Track Trainee program.
This advertiser has chosen not to accept applicants from your region.

Call Center Agent / CDO Site - Without BPO Experience

Cagayan de Oro, Misamis Oriental BPOJobOpenings

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

JOB DESCRIPTION:
Our customer service agents are essential workers for our business. You will respond to customer questions and offer solutions that contribute to the creation of wonderful customer experiences. You will have the opportunity to work in a highly collaborative and interesting environment that offers stimulating interactions with people from various cultural backgrounds as well as chances to maximize your potential and advance your career. br>
QUALIFICATIONS:
At least HS Grad (old curriculum) | SHS Grad
With or Without BPO Experience
Good to excellent English communication skills
Start ASAP


What awaits you!
Willing to start immediately.
Very Competitive Salary!
World-class facilities.
Best Health insurance for you and your dependents
Paid leaves
Career advancement through our Track Trainee program.
This advertiser has chosen not to accept applicants from your region.

Call Center Agent - Earn Up to 21k - Start ASAP

Cagayan de Oro, Misamis Oriental NEKSJOB CORPORATION

Posted 9 days ago

Job Viewed

Tap Again To Close

Job Description

JOB DESCRIPTION:
We are looking for a Customer Service Representative to join our team. The ideal candidate will handle customer inquiries, process orders, and provide information about products and services. The role requires excellent communication and problem-solving skills. br>
What We’re Looking For: < r>Preferably with at least HS Grad (old curriculum)
At least 6 months Customer Service Experience
Strong communication skills (English)
Start ASAP

What We Offer:
Immediate Hiring
Training & Support
Career Growth Opportunities
Competitive Salary & Benefits
This advertiser has chosen not to accept applicants from your region.
Be The First To Know

About the latest Concentrix Jobs in Cagayan de Oro !

Call Center Agent / Earn Up to 21k / Start ASAP

Cagayan de Oro, Misamis Oriental BPOJobOpenings

Posted 15 days ago

Job Viewed

Tap Again To Close

Job Description

We are looking for a Customer Service Representative to join our team. The ideal candidate will handle customer inquiries, process orders, and provide information about products and services. The role requires excellent communication and problem-solving skills.
br>
What We’re Looking For: < r>Preferably with at least HS Grad (old curriculum)
At least 6 months of BPO Experience
Strong communication skills (English)
Start ASAP

What We Offer:
Immediate Hiring
Training & Support
Career Growth Opportunities
Competitive Salary & Benefits
This advertiser has chosen not to accept applicants from your region.

CDO Site - CSR / Call Center Agent - No BPO Experience

Cagayan de Oro, Misamis Oriental BPOJobOpenings

Posted 15 days ago

Job Viewed

Tap Again To Close

Job Description

Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings.
br>Qualifications:

No Experience Required
College graduate
Good to excellent English communication skills
Willing to start immediately.


Why pick us?
Exciting Performance Bonuses & Account-Specific Allowances
Career Advancement Opportunities
Promote Within the Company
Comprehensive Healthcare Benefits
This advertiser has chosen not to accept applicants from your region.

Call Center Agent Hiring - Easy Account - 21k Pay - CDO Site

Cagayan de Oro, Misamis Oriental BPO Hiring

Posted 15 days ago

Job Viewed

Tap Again To Close

Job Description

As a Call Center Agent, you’ll assist customers over the phone by addressing their concerns, resolving issues, and delivering outstanding service with professionalism and courtesy.
br>Perks & Benefits:
Paid Training – Get compensated as you learn the ropes! < r>Performance Bonuses – Earn extra through incentives and rewards. < r>HMO Coverage – We prioritize your health and well-being. < r>
Qualifications:
High School or Senior High School graduate
At least 6 months of experience in a call center
Comfortable and confident in speaking English
This advertiser has chosen not to accept applicants from your region.
 

Nearby Locations

Other Jobs Near Me

Industry

  1. request_quote Accounting
  2. work Administrative
  3. eco Agriculture Forestry
  4. smart_toy AI & Emerging Technologies
  5. school Apprenticeships & Trainee
  6. apartment Architecture
  7. palette Arts & Entertainment
  8. directions_car Automotive
  9. flight_takeoff Aviation
  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
View All Concentrix Jobs View All Jobs in Cagayan de Oro