35 Concentrix jobs in Cagayan de Oro
Call Center team Lead - Up to 50k + Allowance
Cagayan de Oro, Misamis Oriental
M & J Solutions Provider - Recruitment
Posted today
Job Viewed
Job Description
**Responsibilities**
- Develop a schedule
- Conduct employee surveys and interviews
- Consult with other team lead, managers, and leadership
- Track and compile collected data
- Facilitates and delivers targeted, focused training to teach and strengthen client-specific knowledge and skills, including sales processes and systems.
- Conceptualize training materials based on data and research
- Communicate training needs and online resources
- Create training strategies, initiatives, and materials
- Contact and utilize outside vendors and resources for instructional technology
- Test and review created materials
- Maintain a database of all training materials
- Instruct employee training and onboarding
- Conduct training through new training materials
- Review employee performance and learning
- Coordinate and monitor enrollment, schedules, costs, and equipment
- Can document processes and procedures when overseeing client training sessions
- Create Product Knowledge Tests and maintain its data
**Qualifications**
- At least one (1) year of relevant Team Leader experience in an outsourcing or similar company, managing a minimum of 10 people while working in a customer support role;
- Excellent verbal and written communication skills;
- Above-average technical know-how;
- Familiarity with e-Commerce, ZenDesk, or any other CRM tools; and
- Flexibility and willingness to work on different shifts.
**Job Types**: Full-time, Permanent
**Salary**: Php40,000.00 - Php55,000.00 per month
**Benefits**:
- Paid training
Schedule:
- Evening shift
- Late shift
- Night shift
- Shift system
Supplemental pay types:
- 13th month salary
Application Question(s):
- Are you willing to relocate in Bohol? (W/ relocation package)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Team Lead: 1 year (preferred)
- Develop a schedule
- Conduct employee surveys and interviews
- Consult with other team lead, managers, and leadership
- Track and compile collected data
- Facilitates and delivers targeted, focused training to teach and strengthen client-specific knowledge and skills, including sales processes and systems.
- Conceptualize training materials based on data and research
- Communicate training needs and online resources
- Create training strategies, initiatives, and materials
- Contact and utilize outside vendors and resources for instructional technology
- Test and review created materials
- Maintain a database of all training materials
- Instruct employee training and onboarding
- Conduct training through new training materials
- Review employee performance and learning
- Coordinate and monitor enrollment, schedules, costs, and equipment
- Can document processes and procedures when overseeing client training sessions
- Create Product Knowledge Tests and maintain its data
**Qualifications**
- At least one (1) year of relevant Team Leader experience in an outsourcing or similar company, managing a minimum of 10 people while working in a customer support role;
- Excellent verbal and written communication skills;
- Above-average technical know-how;
- Familiarity with e-Commerce, ZenDesk, or any other CRM tools; and
- Flexibility and willingness to work on different shifts.
**Job Types**: Full-time, Permanent
**Salary**: Php40,000.00 - Php55,000.00 per month
**Benefits**:
- Paid training
Schedule:
- Evening shift
- Late shift
- Night shift
- Shift system
Supplemental pay types:
- 13th month salary
Application Question(s):
- Are you willing to relocate in Bohol? (W/ relocation package)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Team Lead: 1 year (preferred)
This advertiser has chosen not to accept applicants from your region.
0
Call Center Agent - no Experience Need - Work From
Cagayan de Oro, Misamis Oriental
Neksjob
Posted today
Job Viewed
Job Description
Call Center Agent
Minimum Requirements?
- at least 18 years old and above
- at least HS graduate
- savvy in computer & internet navigation
Why pick us?
Competitive Salary
Exciting Performance Bonuses & Account Specific Allowances
Career Advancement Opportunities
Promote Within the Company
**Salary**: Php12,000.00 - Php18,000.00 per month
**Benefits**:
- Work from home
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Bonus pay
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
**Education**:
- Senior High School (required)
Minimum Requirements?
- at least 18 years old and above
- at least HS graduate
- savvy in computer & internet navigation
Why pick us?
Competitive Salary
Exciting Performance Bonuses & Account Specific Allowances
Career Advancement Opportunities
Promote Within the Company
**Salary**: Php12,000.00 - Php18,000.00 per month
**Benefits**:
- Work from home
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Bonus pay
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
**Education**:
- Senior High School (required)
This advertiser has chosen not to accept applicants from your region.
1
Call Center Agent no Experience Need Work From Home
Cagayan de Oro, Misamis Oriental
Neksjob
Posted today
Job Viewed
Job Description
Call Center Agent
Minimum Requirements?
- at least 18 years old and above
- at least HS graduate
- savvy in computer & internet navigation
Why pick us?
Competitive Salary
Exciting Performance Bonuses & Account Specific Allowances
Career Advancement Opportunities
Promote Within the Company
**Salary**: Php12,000.00 - Php18,000.00 per month
**Benefits**:
- Work from home
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Bonus pay
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
**Education**:
- Senior High School (required)
Minimum Requirements?
- at least 18 years old and above
- at least HS graduate
- savvy in computer & internet navigation
Why pick us?
Competitive Salary
Exciting Performance Bonuses & Account Specific Allowances
Career Advancement Opportunities
Promote Within the Company
**Salary**: Php12,000.00 - Php18,000.00 per month
**Benefits**:
- Work from home
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Bonus pay
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
**Education**:
- Senior High School (required)
This advertiser has chosen not to accept applicants from your region.
2
Call Center Agent - no Experience Need L Work From
Cagayan de Oro, Misamis Oriental
Neksjob
Posted today
Job Viewed
Job Description
Call Center Agent
Minimum Requirements?
- at least 18 years old and above
- at least HS graduate
- savvy in computer & internet navigation
Why pick us?
Competitive Salary
Exciting Performance Bonuses & Account Specific Allowances
Career Advancement Opportunities
Promote Within the Company
**Salary**: Php12,000.00 - Php18,000.00 per month
**Benefits**:
- Work from home
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Bonus pay
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
**Education**:
- Senior High School (required)
Minimum Requirements?
- at least 18 years old and above
- at least HS graduate
- savvy in computer & internet navigation
Why pick us?
Competitive Salary
Exciting Performance Bonuses & Account Specific Allowances
Career Advancement Opportunities
Promote Within the Company
**Salary**: Php12,000.00 - Php18,000.00 per month
**Benefits**:
- Work from home
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Bonus pay
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
**Education**:
- Senior High School (required)
This advertiser has chosen not to accept applicants from your region.
3
Cagayan de Oro Site Call Center Service hs Grad
Cagayan de Oro, Misamis Oriental
Sapient North
Posted today
Job Viewed
Job Description
**Accounts that we can offer**:
Travel, Sales, Healthcare, Financial, Collections and Telco account
**Job Qualifications**:
Must high school graduate
- With 6 months and above BPO experience is a plus but not required
- Must have strong verbal and written English communication skills
- 35 kilometers away from the site
- Can do onsite work
**Responsibilities**:
- Identify and assess customers’ needs to achieve satisfaction
- Provide accurate, valid and complete information by using the right methods/tools
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Effectively manage large amounts of incoming calls
- Follow communication procedures, guidelines and policies
**Sapient BPO to Its Employees**:
Our goal is to outperform in all of our locations. Sapient understands that its employees are the most important asset for rendering effective quality services around the globe. That’s why Sapient gives its best efforts to attract and develop the best and the brightest professionals for the job.
**Sapient offers**:
- HMO and dental coverage from Day 1 of employment
- Meal and other allowance
- Continuous education assistance and skills enhancement through training & personal development programs
- Paid Vacation and Sick Leave
- Office spaces with comfortable sleeping quarters
- Performance Incentives to improve effectivity
- Company Sponsored Team events to promote Team Efficiency
- Other Work-Life Balance Programs.
Pay: Php15,000.00 - Php16,800.00 per month
**Benefits**:
- Paid training
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
**Education**:
- Junior High School (preferred)
**Experience**:
- Call Center Representative: 1 year (preferred)
**Language**:
- English (preferred)
Travel, Sales, Healthcare, Financial, Collections and Telco account
**Job Qualifications**:
Must high school graduate
- With 6 months and above BPO experience is a plus but not required
- Must have strong verbal and written English communication skills
- 35 kilometers away from the site
- Can do onsite work
**Responsibilities**:
- Identify and assess customers’ needs to achieve satisfaction
- Provide accurate, valid and complete information by using the right methods/tools
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Effectively manage large amounts of incoming calls
- Follow communication procedures, guidelines and policies
**Sapient BPO to Its Employees**:
Our goal is to outperform in all of our locations. Sapient understands that its employees are the most important asset for rendering effective quality services around the globe. That’s why Sapient gives its best efforts to attract and develop the best and the brightest professionals for the job.
**Sapient offers**:
- HMO and dental coverage from Day 1 of employment
- Meal and other allowance
- Continuous education assistance and skills enhancement through training & personal development programs
- Paid Vacation and Sick Leave
- Office spaces with comfortable sleeping quarters
- Performance Incentives to improve effectivity
- Company Sponsored Team events to promote Team Efficiency
- Other Work-Life Balance Programs.
Pay: Php15,000.00 - Php16,800.00 per month
**Benefits**:
- Paid training
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
**Education**:
- Junior High School (preferred)
**Experience**:
- Call Center Representative: 1 year (preferred)
**Language**:
- English (preferred)
This advertiser has chosen not to accept applicants from your region.
4
Call Center Agent - Wfh or Wos no Experience Need L
Cagayan de Oro, Misamis Oriental
Neksjob
Posted today
Job Viewed
Job Description
Call Center Agent l No Experience Need l CDO Site
Minimum Requirements?
- at least 18 years old and above
- at least HS graduate
- savvy in computer & internet navigation
Why pick us?
- Competitive Salary
- Exciting Performance Bonuses & Account Specific Allowances
- Career Advancement Opportunities
- Promote Within the Company
- Comprehensive Healthcare Benefi
**Job Types**: Full-time, Permanent
**Salary**: Up to Php16,000.00 per month
**Benefits**:
- Paid training
- Work from home
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Anniversary bonus
- Bonus pay
- Overtime pay
- Performance bonus
- Quarterly bonus
- Yearly bonus
**Education**:
- Senior High School (required)
Minimum Requirements?
- at least 18 years old and above
- at least HS graduate
- savvy in computer & internet navigation
Why pick us?
- Competitive Salary
- Exciting Performance Bonuses & Account Specific Allowances
- Career Advancement Opportunities
- Promote Within the Company
- Comprehensive Healthcare Benefi
**Job Types**: Full-time, Permanent
**Salary**: Up to Php16,000.00 per month
**Benefits**:
- Paid training
- Work from home
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Anniversary bonus
- Bonus pay
- Overtime pay
- Performance bonus
- Quarterly bonus
- Yearly bonus
**Education**:
- Senior High School (required)
This advertiser has chosen not to accept applicants from your region.
5
Call Center Agent L no Experience Need L Work From
Cagayan de Oro, Misamis Oriental
Neksjob
Posted today
Job Viewed
Job Description
Call Center Agent l No Experience Need l Work From Home l CDO Site
Minimum Requirements?
- at least 18 years old and above
- at least HS graduate
- savvy in computer & internet navigation
- upload speed: 15 mbps
- download speed: 15 mbps
Why pick us?
Competitive Salary
Exciting Performance Bonuses & Account Specific Allowances
Career Advancement Opportunities
Promote Within the Company
Comprehensive Healthcare Benefis
**Salary**: Up to Php16,000.00 per month
**Benefits**:
- Paid training
- Work from home
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Anniversary bonus
- Bonus pay
- Overtime pay
- Performance bonus
- Quarterly bonus
- Yearly bonus
**Education**:
- Senior High School (required)
Minimum Requirements?
- at least 18 years old and above
- at least HS graduate
- savvy in computer & internet navigation
- upload speed: 15 mbps
- download speed: 15 mbps
Why pick us?
Competitive Salary
Exciting Performance Bonuses & Account Specific Allowances
Career Advancement Opportunities
Promote Within the Company
Comprehensive Healthcare Benefis
**Salary**: Up to Php16,000.00 per month
**Benefits**:
- Paid training
- Work from home
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Anniversary bonus
- Bonus pay
- Overtime pay
- Performance bonus
- Quarterly bonus
- Yearly bonus
**Education**:
- Senior High School (required)
This advertiser has chosen not to accept applicants from your region.
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6
.call Center Agent L no Experience Need L Work From
Cagayan de Oro, Misamis Oriental
Neksjob
Posted today
Job Viewed
Job Description
**_Call Center Agent_**
**_Minimum Requirements?**_
-**:
- at least 18 years old and above**_
-**:
- at least HS graduate**_
- *- savvy in computer & internet navigation_*
**_Why pick us?**_
- **Competitive Salary**_
- **Exciting Performance Bonuses & Account Specific Allowances**_
- **Career Advancement Opportunities**_
- *Promote Within the Company_*
**Job Types**: Full-time, Permanent
**Salary**: Php12,000.00 - Php18,000.00 per month
**Benefits**:
- Paid training
- Pay raise
- Work from home
Schedule:
- 8 hour shift
- Shift system
Supplemental pay types:
- 13th month salary
- Bonus pay
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
**_Minimum Requirements?**_
-**:
- at least 18 years old and above**_
-**:
- at least HS graduate**_
- *- savvy in computer & internet navigation_*
**_Why pick us?**_
- **Competitive Salary**_
- **Exciting Performance Bonuses & Account Specific Allowances**_
- **Career Advancement Opportunities**_
- *Promote Within the Company_*
**Job Types**: Full-time, Permanent
**Salary**: Php12,000.00 - Php18,000.00 per month
**Benefits**:
- Paid training
- Pay raise
- Work from home
Schedule:
- 8 hour shift
- Shift system
Supplemental pay types:
- 13th month salary
- Bonus pay
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
This advertiser has chosen not to accept applicants from your region.
7
.call Center Agent L no Experience Need L Work From
Cagayan de Oro, Misamis Oriental
Neksjob
Posted today
Job Viewed
Job Description
**_Call Center Agent_**
**_Minimum Requirements?**_
-**:
- at least 18 years old and above**_
-**:
- at least HS graduate**_
- *- savvy in computer & internet navigation_*
**_Why pick us?**_
- **Competitive Salary**_
- **Exciting Performance Bonuses & Account Specific Allowances**_
- **Career Advancement Opportunities**_
- *Promote Within the Company_*
**Job Types**: Full-time, Permanent
**Salary**: Php12,000.00 - Php18,000.00 per month
**Benefits**:
- Paid training
- Pay raise
- Work from home
Schedule:
- 8 hour shift
- Shift system
Supplemental pay types:
- 13th month salary
- Bonus pay
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
**_Minimum Requirements?**_
-**:
- at least 18 years old and above**_
-**:
- at least HS graduate**_
- *- savvy in computer & internet navigation_*
**_Why pick us?**_
- **Competitive Salary**_
- **Exciting Performance Bonuses & Account Specific Allowances**_
- **Career Advancement Opportunities**_
- *Promote Within the Company_*
**Job Types**: Full-time, Permanent
**Salary**: Php12,000.00 - Php18,000.00 per month
**Benefits**:
- Paid training
- Pay raise
- Work from home
Schedule:
- 8 hour shift
- Shift system
Supplemental pay types:
- 13th month salary
- Bonus pay
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
This advertiser has chosen not to accept applicants from your region.
8
Call Center Agent - Work From Home or On Site - no
Cagayan de Oro, Misamis Oriental
NEKSJOB CORPORATION
Posted today
Job Viewed
Job Description
Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services.
**Qualifications**:
- Must be at least 18 years old
- A High School Graduate (old curriculum) or Senior High School Graduate (new Curriculum)
- Above average English communication skills
- Good computer navigation skills on multiple system
- Typing speed of 25-30 WPM
**Salary**: Php18,000.00 - Php20,000.00 per month
**Benefits**:
- Flexible schedule
- Flextime
- Paid training
- Pay raise
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Commission pay
- Performance bonus
- Tips
Ability to commute/relocate:
- Cagayan de Oro City, Misamis Oriental: Reliably commute or planning to relocate before starting work (required)
**Qualifications**:
- Must be at least 18 years old
- A High School Graduate (old curriculum) or Senior High School Graduate (new Curriculum)
- Above average English communication skills
- Good computer navigation skills on multiple system
- Typing speed of 25-30 WPM
**Salary**: Php18,000.00 - Php20,000.00 per month
**Benefits**:
- Flexible schedule
- Flextime
- Paid training
- Pay raise
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Commission pay
- Performance bonus
- Tips
Ability to commute/relocate:
- Cagayan de Oro City, Misamis Oriental: Reliably commute or planning to relocate before starting work (required)
This advertiser has chosen not to accept applicants from your region.
9