589 Computer Systems jobs in the Philippines

About the role

Indra Philippines, Inc. is seeking a talented Systems Analyst with a background in the banking industry to join our dynamic team. This full-time position will be based in Ortigas, Pasig City, Metro Manila, and will play a crucial role in driving the company's technological innovations and strategic initiatives.

What you'll be doing

• Analyze business requirements and translate them into functional and technical system specifications
• Design, develop, and implement efficient and scalable information systems to support the banking operations
• Collaborate with cross-functional teams to identify and resolve technical issues
• Conduct system testing, troubleshooting, and quality assurance to ensure optimal performance
• Document system architecture, workflows, and user guidelines for seamless knowledge transfer
• Stay up-to-date with the latest industry trends and technologies to recommend improvements
• Provide technical support and training to end-users as needed

What we're looking for

• Minimum 4-5 years of experience as a Systems Analyst, ideally within the banking or financial services industry
• Strong analytical and problem-solving skills with the ability to translate business requirements into technical solutions
• Proficient in systems analysis and design methodologies, including Agile and SDLC
• Hands-on experience in data modelling, database management, and software development
• Familiarity with banking-specific applications, processes, and regulatory requirements
• Excellent communication and interpersonal skills to collaborate with stakeholders at all levels
• Bachelor's degree in computer science, Information Technology, or a related field

This is Project based Consultant to our client for a minimum of 6 Months (Possible for extension depending on Project status & performance). Consultant is a Term for this role because you will be working on a Project for 6 months but this is NOT PART-TIME. You will be working on a FULL TIME SCHEDULE: 8am-5pm / 9am-6pm (9 HOURS day: including your break time). You will be directly employed to our client but they will not process your mandated benefits & tax. You will process your own benefits: Mandated benefits; No benefits for this role (that is why this is Consultant) & lesser tax. We Prefer candidates with BIR 2303. After 6 Months, it depends with your project status & performance or to the client (that you will be supporting) if they will renew/extend or end your contract.

Your salary expectation will still undergo approval of the management. Salary on this post is not the actual budget for the role. It depends on your experiences and skills. They may also negotiate you.

POSITION: Systems Analyst

SKILLS AND EXPERIENCE NEEDED

• Graduate of Bachelor's Degree in Computer Science, Information Technology, or related field.
• REQUIRED: Amenable to work on a FULLY ONSITE in Makati & ORTIGAS (Candidate must be open to work both in Ortigas & Makati as it depends with the hiring manager)
• Open to work on a DAYSHIFT SCHEDULE
• Open for project based employment- Consultant role as indicated above- You will process your own benefits
• At least 5+ years of experience as systems analyst & in driving business requirements (5+ years preferred for enterprise scale or cross-functional projects ).
• Foundational knowledge in cloud computing, SaaS, object-oriented programming, IT security, and infrastructure.
• Willingness to be assigned onsite in main business/IT hubs.
• Can Start ASAP

Job Types: Full-time, Fixed term

Contract length: 6 months

Pay: Php80, Php140,000.00 per month

Application Question(s):

• Are you willing to consider a project based consultant employment with a minimum of 6 months contract (Possible for extension depending on Project status & performance?
• Are you willing to process your own mandated government benefits?Consultant is a Term for this role because you will be working on a Project for 6 months but this is NOT PART-TIME. You will be working on a FULL TIME SCHEDULE: 8am-5pm / 9am-6pm (9 HOURS day: including your break time). You will be directly employed to our client but they will not process your mandated benefits & tax. You will process your own benefits: Mandated benefits; No benefits for this role (that is why this is Consultant) & lesser tax
• Do you have BIR 2303?
• Are you willing to work on a fully onsite Set up in Makati if assigned?
• Are you willing to work on a fully onsite Set up in Ortigas if assigned?
• Are you willing to work on a Dayshift Schedule?
• How many years of hands-on experience do you have as Systems analyst?
• How many years of hands-on experience do you have in driving business requirements ?
• Does your experience as Systems analyst is for enterprise scale or cross-functional projects? SPECIFY
• SPECIFY if you have hands-on experience in the following: cloud computing, SaaS, object-oriented programming, IT security, and infrastructure.
• How many years of hands-on experience do you have in handling projects for financial services or banking / finance domain? SPECIFY which companies
• How much is your Expected Salary: Php Basic Pay / Month?
• How soon can you start once hired?

Education:

• Bachelor's (Preferred)

Work Location: In person

An exciting opportunity has arisen for an ADF Systems Analyst to join a highly respected international organisation based in Taguig.

What You'll Do

• Gather requirements for inbound and outbound data feeds by engaging with stakeholders to ensure all necessary information is captured accurately for seamless integration into proprietary systems.
• Set up data scrubbing parameters and define calculations related to various benefits, ensuring that all configurations align with business needs and compliance standards.
• Build robust data validations and reporting mechanisms within the proprietary data cleaning system to maintain high levels of data integrity and reliability.
• Coordinate closely with project managers and local brokers to manage timing, implementation schedules, and requirements gathering for successful deployment of Data Modules.
• Participate actively in defining standard Data Modules being introduced to the Health & Benefits business, contributing insights that help shape best practices across the organisation.
• Stay informed about system enhancements and newly identified business requirements by maintaining open communication channels with technology teams and stakeholders.
• Identify areas for improvement within standard configuration processes, proposing actionable recommendations that drive efficiency and effectiveness across the team.
• Take an active role in planning and preparing for data collection activities, ensuring all steps are meticulously organised for optimal results.
• Adhere strictly to governance protocols and quality assurance processes on every task undertaken, safeguarding the accuracy and consistency of deliverables.

What You Bring

• At least 2 years' experience working as a systems analyst or in a similar data configuration role, ideally within the benefits industry or related sectors.
• Demonstrated proficiency in Microsoft Azure Data Factory or comparable basic programming environments relevant to large-scale data processing.
• Advanced skills in Microsoft Excel including complex formulas, pivot tables, data analysis tools, and reporting functions.
• Proven ability to balance multiple projects effectively while meeting tight deadlines without compromising on quality or attention to detail.
• Experience collaborating with global teams, demonstrating accountability for timely delivery of high-standard work across diverse project groups.
• Excellent written and verbal communication skills in English, enabling clear documentation and effective stakeholder engagement.
• A flexible approach combined with strong problem-solving abilities to diagnose issues quickly and implement practical solutions under pressure.
• A continuous improvement mindset focused on increasing efficiency through iterative learning and proactive process enhancement suggestions.
• Strong client relationship management skills alongside well-developed interpersonal abilities that foster trust-based teamwork.
• Ability to work dependably both independently when required as well as collaboratively within client-facing teams.

What Sets This Company Apart
This organisation stands out as a leader in its field due to its unwavering commitment to employee growth, inclusivity, and wellbeing. By joining their team in Taguig, you become part of a truly global network where knowledge sharing is encouraged at every level. The company fosters an environment where flexible working opportunities are available so you can achieve balance between professional ambitions and personal commitments. Supportive leadership is at the core of their culture; managers are approachable mentors who invest time in nurturing talent through training opportunities tailored to individual aspirations. Employees are valued not just for their technical skills but also for their ability to collaborate compassionately across borders—making it an ideal place for those who thrive on connection as much as achievement. With access to cutting-edge technology platforms and exposure to international best practices in benefits administration, you'll find ample scope here for both personal fulfilment and career advancement—all within a workplace renowned for its warmth, respectfulness, and dedication to shared success.

What's Next
If you are ready to take the next step in your career journey with an organisation that values your expertise and supports your growth every step of the way, this is your moment

Apply today by clicking on the link provided—your future as an ADF Configuration Analyst awaits

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.

About the role

Indra Philippines, Inc. is seeking a talented Systems Analyst with a background in the banking industry to join our dynamic team. This full-time position will be based in Ortigas, Pasig City, Metro Manila, and will play a crucial role in driving the company's technological innovations and strategic initiatives.

What you'll be doing

• Analyze business requirements and translate them into functional and technical system specifications
• Design, develop, and implement efficient and scalable information systems to support the banking operations
• Collaborate with cross-functional teams to identify and resolve technical issues
• Conduct system testing, troubleshooting, and quality assurance to ensure optimal performance
• Document system architecture, workflows, and user guidelines for seamless knowledge transfer
• Stay up-to-date with the latest industry trends and technologies to recommend improvements
• Provide technical support and training to end-users as needed

What we're looking for

• Minimum 4-5 years of experience as a Systems Analyst, ideally within the banking or financial services industry
• Strong analytical and problem-solving skills with the ability to translate business requirements into technical solutions
• Proficient in systems analysis and design methodologies, including Agile and SDLC
• Hands-on experience in data modelling, database management, and software development
• Familiarity with banking-specific applications, processes, and regulatory requirements
• Excellent communication and interpersonal skills to collaborate with stakeholders at all levels
• Bachelor's degree in Computer Science, Information Technology, or a related field

Job Qualifications:

• Should have at least 5 years systems analyst experience (THIS IS A MUST).
• Should have at least 2-3 years financial/banking industry background Develop functional requirement based on business requirements and identify the nonfunctional requirements for the solution architect Identify any gaps in business requirements and follow up with end users to detail the requirements (this is a MUST).

Job Responsibilities:

• Explain to business users how the proposed solution will implement their business requirements.
• Develop a deeper understanding of the business process, business organization and the expected business outcome.
• Understand the product features and out-of-box requirements and map the functional requirements.
• Conduct fit-gap analysis on products and develop reasonable working alternatives.
• Support the product evaluation during the service definition phase.
• Manage the changes in functional and non-functional requirements.
• Develop the test cases, test plan and test data for the requirements.
• Assist in conducting functional testing.

Job Type: Full-time

Pay: Php80, Php100,000.00 per month

Work Location: In person

We are looking for a highly skilled Systems Analyst with at least 5 years of proven experience in analyzing, designing, and implementing system solutions. The ideal candidate will have strong expertise in C# .NET for API development and hands-on experience with PostgreSQL and MS SQL databases. You will serve as the bridge between business needs and technical solutions, ensuring that requirements are translated into scalable, secure, and efficient systems.

Key Responsibilities

• Collaborate with business stakeholders to gather, analyze, and document system requirements.
• Design and develop APIs using C# .NET to support system integrations and business applications.
• Create system specifications, data flow diagrams, and technical documentation.
• Work with PostgreSQL and MS SQL to design, optimize, and maintain database structures, queries, and stored procedures.
• Evaluate existing systems and processes, identifying gaps and recommending improvements.
• Support the software development lifecycle from analysis to testing, deployment, and maintenance.
• Coordinate with developers, QA engineers, and project managers to ensure timely and accurate delivery of solutions.
• Provide production support, troubleshooting, and issue resolution as needed.
• Ensure system security, data integrity, and compliance with standards.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 5+ years of experience as a Systems Analyst or similar role.
• Strong technical expertise in C# .NET (API development, RESTful services).
• Proficient in PostgreSQL and MS SQL (queries, stored procedures, performance tuning).
• Solid understanding of software development methodologies (Agile, Waterfall).
• Experience with systems integration, data mapping, and workflow design.
• Strong analytical and problem-solving skills with keen attention to detail.
• Excellent communication skills to interact with both technical and non-technical stakeholders.

Preferred Skills (nice to have)

• Experience with cloud platforms (Azure, AWS, or GCP).
• Familiarity with version control systems (Git).
• Knowledge of security best practices in API and database development.

Job Types: Full-time, Fixed term

Contract length: 18 months

Pay: Up to Php50,000.00 per month

Benefits:

• Company events
• Health insurance
• Life insurance

Work Location: In person

Key Responsibilities:

• The API Platform Engineer should be a senior level resource that has had at least 7 years experience in developing APIs and managing API Gateways and other API Platform Technologies.
• In charge of a system module. Conduct analysis on Business Requirements and prepares program specifications at the systems level for simple to minor systems or modules, and produce the design
• Develop or maintain, test and implement modules according to system specifications.
• Execute test plan during development and system testing and provide user acceptance testing or other testing support as required
• Perform implementation activities as well as provide post-implementation and production support
• Perform development/update of the Users Manual, Systems Manual and Operations Manual
• Provide updates and status reports to the project manager
• Identifies areas for improvement /enhancement

Key Technical Requirements:

• The API Platform Engineer must have had experience in developing backend applications (APIs, Microservices) preferably in Java, Springboot or NodeJS, docker development.
• Minimum 7 years of progressive information technology experience with backend / API development life cycle and systems integration experience.
• Strong knowledge on AWS, understanding of AWS data/automation services – Step functions, Lambda, EC2, Dynamo DB.
• Experience in managing and maintaining API Platform such as AWS API Gateway, Light4j Technologies, SwaggerHub, Postman and the like.
• Experience in building microservices with integration to third party partners
• Experience in Release Management and Configuration Management best practices
• Working knowledge of some tech stack from Java, J2EE, WebLogic, WebSphere, Eclipse, Unix, Windows Server
• Experience with source code management tools such as Bitbucket, Git, etc.
• Experience in using CI/CD Tools such as Jenkins, SonarQube, Junit, etc.
• Excellent problem-solving skills with the ability to analyze business problems systematically and deliver effective right-sized solutions in a timely manner.
• Proven analysis and design/development skills on AWS platforms.
• Develop, Test, and Implement the changes following the Software Development Life Cycle methodologies and quality concepts.
• Experience in working in an Agile environment.

Overview & Responsibilities:

The International Development Law Organization (IDLO) is the Technical Lead for the third iteration of the European Union's Governance in Justice Programme (EU-GOJUST).

The EU-GOJUST programme is focused on improving access to justice for all Filipinos and contributing to Philippine socio-economic development through a more effective, inclusive, and accountable justice system. These efforts are pursued by supporting the priorities of Philippine justice institutions such as the Department of Local and Interior Governance (DILG), the Department of Justice (DOJ), the Supreme Court, and justice-sector civil society organizations and law schools.

Programme Summary

EU-GOJUST seeks to (1) develop more coordinated, efficient, gender-sensitive, and people-centered justice services and (2) enhance access to justice for all, especially for women and people living in vulnerable situations. To achieve these objectives, the Programme will design and deliver activities to:

• Improve the capacity of Justice Zones and the Justice Sector Coordination Council as the main coordinating mechanism between justice institutions and stekeholders;
• Expand, standardize, and deepen the Justice Zone model to address substantive justice issues at the local level;
• Improve access to legal aid services, with a focus on overcoming cultural and social barriers that prevent women from seeking justice;
• Strengthen the capacities of Local Government Units as the first point of contact for justice seekers;
• Increase awareness of rights and available remedies among rights-holders, especially women and marginalized groups; and
• Build the capacities of justice system actors to better address the specific issues faced by women and vulnerable population.

Justice agencies are interdependent and require data-sharing systems that account for this interdependence. For example, courts send Hold Departure Orders (HDO) to the Bureau of Immigration who in turn uses the HDO to monitor departing passengers. If the HDO is not sent in real time, the time gap between the issuance of the HDO and the actual receipt of the immigration can take some time and a person subject of an HDO may be able to escape.

Another prime example of data sharing across Justice sector agencies is that of the Corrections Cluster agencies. The Single Carpeta System aims to capture individuals' prison and corrections records across the Bureau of Jail Management and Penology, Bureau of Corrections, Board of Pardons and Parole, and the Pardon and Parole Administration.

Currently, data sharing across the justice sector agencies is done manually. Agencies send out and receive documents and records in hard-copy format. Agency staff need to then encode the data contained in the paper documents in the case management/information system. Requesting agencies have to follow up continually and even resort to physical visits to get the requested information. Ad-hoc data requests and manual transmission of data are common concerns.

The use of information and communications technology (ICT) in the digitalisation of transactions and services is viewed as a key driver for the competitiveness of the government in providing better services. One of the main thrusts of the 2023 Philippine Development Plan (2023 PDP) is for the justice sector to "use digital technology and build a robust, efficient, and disaster-resilient ICT architecture for the justice sector."

One of the priority ICT programmes identified by the sub-chapter on Administration of Justice of the 2023 PDP is the National Justice Information System (NJIS). The NJIS is an ICT-based tool envisioned to facilitate the management and exchange of vital information across law enforcement and justice sector agencies in the discharge of their statutorily mandated public functions. The NJIS has been included in the , , and the current PDP.

It is envisioned to be a seamless, knowledge-based and knowledge-driven interface and portal that will solve information gaps and address collaboration issues in the justice system. It is anchored on a secured platform that links justice sector agencies for a holistic approach to crime prevention and resolution. The implementing agencies of the NJIS include the following:

1. The Law Enforcement Cluster

2. National Prosecution Service (NPS)

3. National Bureau of Investigation (NBI)
4. Bureau of Immigration (BI)
5. Philippine National Police (PNP)
6. Philippine Drug Enforcement Agency (PDEA)

7. Dangerous Drugs Board (DDB)

8. The Corrections Cluster

9. Bureau of Corrections (BuCor)

10. Board of Pardons and Parole (BPP)
11. Parole and Probation Administration (PPA)

12. Bureau of Jail Management and Penology (BJMP)

13. The Supreme Court

EU-GOJUST has supported the NJIS Data Exchange Platform to develop an interoperability layer for the DOJ, BuCor, BJMP, and BI. A special consumer applicaton was also developed for the Board of Pardons and Parole and a generic consumer application was developed for all other agencies that are authorized and need to access the data already available from DOJ, BuCor, BJMP, and BI.

For this assignment, the consultant will support the further development of NJIS in relation to the following:

• Development of the interoperability layer for NBI
• Enhancement to the BJMP interoperability layer
• Enhancement to the generic consumer application

The scope of work of the consultant shall include the support for the following activities, among others:

• Kick-off meeting with the technical team and with the Department of Justice

• With supervision/instructions from the Department of Justice – Chief Information Technology Officer, the consultant shall develop the following:

• NJIS Data Exchange Platform - Security Improvements to enable the Production (Live) deployment.

• Interoperability layers of NBI
• Coordination regarding the Interoperability layers of the remaining NJIS implementing agencies from GOJUST II (PNP, SC, PDEA)

• Enhancements to the Interoperability Layer of BUCOR and BPP

• Presentation of the output and findings to the technical team, relevant officials of the DOJ, and the NJIS implementing agencies. The presentation should include recommendations for further redevelopment of the different applications, including entry points for data disaggregation that can support gender-responsive and inclusive analysis.

The output of this engagement is:

• Inception Report;
• Working version of the applications

• Monthly status report on the project's progress signed by the Department of Justice – Chief Information Technology Officer or their representative on the following:

• percentage completion of the project

• information on the compliance with the quality assurance process indicated in the workplan

• Mission Report upon completion of the engagement, structured as follows:

• • Executive summary
• Introduction and Background
• Main findings related to the overall and specific objectives of this assignment
• Key Recommendations, including entry points for gender-related disaggregation of data
• Conclusion
• Relevant Annexes including the SRS, training modules, training materials, and training report

• All software codes, documentations, training modules, and related project artifacts shall also be included in the submission of the final mission report

• All documentation and source code pertaining to this project shall be endorsed to the Department of Justice – Chief Information Technology Officer after completion.

• All reports and correspondence must be in English.

• All reports must be submitted by the experts electronically in the format provided at the start of the mission. Comments by the technical team and key stakeholders on the various reports will be provided to the experts as soon as possible. Draft final reports must be submitted before the debriefing by the experts to the technical team.

For guidance, the indicative activities for the assignments are the following:

Milestone no.

Milestone

Phase

Output

Remarks

No. of days

M1

Implementation roadmap for NJIS

Planning

Implementation roadmap

Supporting a Senior Expert

5 days

M2

Gather facts and information

Data Gathering

Business process information of the project

One (1) month after commencement

5 days

M3

Coordination with Agency 1 regarding Interoperability Development

Data Gathering

Agency 1 Development Plan

Based on the implementation plan

10 days

M4

Coordination with Agency 2 regarding Interoperability Development

Data gathering

Agency 2 Development Plan

Based on the implementation plan

10 days

M5

Coordination with Agency 3 regarding Interoperability Development

Data gathering

Agency 3 Development. plan

Based on the implementation plan

10 days

M7

Requirements Gathering for BJMP Enhancement

Data Gathering

Requirements for enhancement of BJMP interoperability Layer

10 days

M8

Requirements Gathering for BuCor / BPP

Interop Enhancement

Data Gathering

Requirements for enhancement of BuCor / BPP interoperability Layer

20 days

M9

Requirements Gathering for NBI Interoperability Layer

Data Gathering

Requirements for development of NBI interoperability Layer

10 days

M10

System walk-through

Development

System Development Monitoring

10 days

M11

User acceptance testing

System testing and validation

Validated checklist of application systems specifications

10 days

M12

Turnover of documents pertaining to the project

Turnover

Turnover meeting

10 days

Job Requirements:

Education and Work Experience

A college graduate with a degree in Computer Science, Computer Engineering, or any related course

General Professional Experience

• At least three (3) years' experience as a systems analyst.
• Ensuring the codes meet the technical specifications and are delivered on time
• Directing other systems developers in the design, development, testing, and debugging
• Designing, building, and configuring applications to meet business process and application requirements
• Writing testable, scalable, and efficient code and leading code reviews

Specific Professional Experience

• Working knowledge and experience in Python and JavaScript platform development
• Experience in implementing Software Development Life Cycle and best practices in software development
• Familiarity with Linux operating systems and experience in developing on the Linux platform
• Strong knowledge in database technologies, SQL, ORM, and other relevant technologies
• Experience in Git workflow is an advantage.
• Experience in Docker technology is an advantage
• Experience working on ICT projects in the justice agencies such as the NJIS

Languages

• Fluency in English is required
• Fluency in Tagalog is required

Skills & Abilities

• Excellent analytical competence, technical skills, and detail oriented
• Excellent interpersonal skills
• Active listening skills and strong writing skills
• Ability to coordinate and communicate with key stakeholders
• Proven ability to assess business needs and translate them into relevant solutions
• Ability to prioritize critical tasks and work well in an output-driven environment
• The ability to work independently and as part of the team
• Accuracy and good attention to detail
• Strong computer, hardware, software, analytical and problem-solving skills

Terms & Conditions:

The engagement will be a deliverables-based contract. It is expected to be a part time engagement beginning in September 2025 and projected to end in February 2026.

IDLO is an Equal Opportunity Employer and values diversity in all areas of its operations. We welcome applications of qualified and diverse candidates. IDLO is committed to achieving a 50/50 gender balance at all levels within its workforce. Female candidates are strongly encouraged to apply for IDLO vacancies.

IDLO does not tolerate sexual exploitation or abuse, any kind of harassment, including harassment of a sexual nature; or discrimination. As such, IDLO will conduct careful reference and background checks of all selected candidates as part of its selection process.

In the interest of making most effective use of resources, only the short-listed candidates will be contacted during the selection process.

Application deadline: 17 September 2025

Overview & Responsibilities
The International Development Law Organization (IDLO) is the Technical Lead for the third iteration of the European Union's Governance in Justice Programme (EU-GOJUST).

The EU-GOJUST programme is focused on improving access to justice for all Filipinos and contributing to Philippine socio-economic development through a more effective, inclusive, and accountable justice system. These efforts are pursued by supporting the priorities of Philippine justice institutions such as the Department of Local and Interior Governance (DILG), the Department of Justice (DOJ), the Supreme Court, and justice-sector civil society organizations and law schools.

Programme Summary
EU-GOJUST seeks to (1) develop more coordinated, efficient, gender-sensitive, and people­centered justice services and (2) enhance access to justice for all, especially for women and people living in vulnerable situations. To achieve these objectives, the Programme will design and deliver activities to:

• Improve the capacity of Justice Zones and the Justice Sector Coordination Council as the main coordinating mechanism between justice institutions and stakeholders;
• Expand, standardize, and deepen the Justice Zone model to address substantive justice issues at the local level;
• Improve access to legal aid services, with a focus on overcoming cultural and social barriers that prevent women from seeking justice;
• Strengthen the capacities of Local Government Units as the first point of contact for justice seekers;
• Increase awareness of rights and available remedies among rights-holders, especially women and marginalized groups; and
• Build the capacities of justice system actors to better address the specific issues faced by women and vulnerable population.

Justice agencies are interdependent and require data-sharing systems that account for this interdependence. For example, courts send Hold Departure Orders (HDO) to the Bureau of Immigration who in turn uses the HDO to monitor departing passengers. If the HDO is not sent in real time, the time gap between the issuance of the HDO and the actual receipt of the immigration can take some time and a person subject of an HDO may be able to escape.

Another prime example of data sharing across Justice sector agencies is that of the Corrections Cluster agencies. The Single Carpeta System aims to capture individuals' prison and corrections records across the Bureau of Jail Management and Penology, Bureau of Corrections, Board of Pardons and Parole, and the Pardon and Parole Administration.

Currently, data sharing across the justice sector agencies is done manually. Agencies send out and receive documents and records in hard-copy format. Agency staff need to then encode the data contained in the paper documents in the case management/information system. Requesting agencies have to follow up continually and even resort to physical visits to get the requested information. Ad-hoc data requests and manual transmission of data are common concerns.

The use of information and communications technology (ICT) in the digitalization of transactions and services is viewed as a key driver for the competitiveness of the government in providing better services. One of the main thrusts of the 2023 Philippine Development Plan (2023 PDP) is for the justice sector to "use digital technology and build a robust, efficient, and disaster-resilient ICT architecture for the justice sector."

One of the priority ICT programmes identified by the sub-chapter on Administration of Justice of the 2023 PDP is the National Justice Information System (NJIS). The NJIS is an ICT-based tool envisioned to facilitate the management and exchange of vital information across law enforcement and justice sector agencies in the discharge of their statutorily mandated public functions. The NJIS has been included in the , , and the current PDP.

It is envisioned to be a seamless, knowledge-based and knowledge-driven interface and portal that will solve information gaps and address collaboration issues in the justice system. It is anchored on a secured platform that links justice sector agencies for a holistic approach to crime prevention and resolution. The implementing agencies of the NJIS include the following:

• The Law Enforcement Cluster
• National Prosecution Service (NPS)
• National Bureau of Investigation (NBI)
• Bureau of Immigration (BI)
• Philippine National Police (PNP)
• Philippine Drug Enforcement Agency (PDEA)
• Dangerous Drugs Board (DDB)

2, The Corrections Cluster

• Bureau of Corrections (BuCor)
• Board of Pardons and Parole (BPP)
• Parole and Probation Administration (PPA)
• Bureau of Jail Management and Penology (BJMP)
• The Supreme Court

EU-GOJUST has supported the NJIS Data Exchange Platform to develop an interoperability layer for the DOJ, BuCor, BJMP, and BI. A special consumer application was also developed for the Board of Pardons and Parole and a generic consumer application was developed for all other agencies that are authorized and need to access the data already available from DOJ, BuCor, BJMP, and BI.

For this assignment, the consultant will support the further development of NJIS in relation to the following:

• An assessment of the current status of the NJIS and its adjacent systems.
• Enhancements for the National Inmate Management System (NIMS) of the BJMP

The
scope of work
of the consultant shall include the support for the following activities, among others:

• A comprehensive desk review of project briefs, business process maps, terms of references, system requirements, technical reviews and assessments, project reports, and other documents and artifacts related to the NJIS and the component case management systems;
• Conduct key informant interviews and focus group discussions with officials and experts of the Department of Justice, Supreme Court, and other NJIS agencies project to cover the following, among others:
• Overview of general business processes and interlinkages among the participating agencies
• Status of the NJIS
• Status of development and implementation of component case management systems
• Data requirements of individual agencies based on the general business process
• Security requirements for NJIS
• Change management requirements for NJIS
• Project governance structure
• Legal or policy issues on data or information sharing;
• Conduct a technical review of the individual case management systems including the data structures, and identify gaps and areas for further improvement to ensure compatibility with the information NJIS information exchange system;
• Provide technical support and advice to the BJMP for the enhancement of the NIMS;
• Provide an assessment and analysis of the Good Conduct Time Allowance Calculator systems being piloted;
• Conduct a technical review of the middleware software developed by the Department of Justice, including standards for information sharing, information assurance technology, infrastructure requirements, the reports that can be generated, roll-out and training;
• Review the project management structure of the NJIS project and recommend areas for improvement; and
• Review the current implementation plan and change management strategy for the NJIS project and propose a roadmap for improved implementation and identify possible areas of support for EU-GOJUST.

The
output
of this engagement is:

• An Inception Report with a workplan submitted to the technical team no later than 5 days after the commencement of the assignment.
• A Review Report on the BJMP's NIMS.
• An Assessment Report structured as follows:
• Executive summary
• Introduction and Background
• Main findings related to the overall and specific objectives of this assignment
• Key Recommendations
• Conclusion
• Relevant Annexes
• Annexes to the Assessment report, to include the following:
• A presentation ready, summary slide deck of the assessment objectives, methods, key conclusions and recommendations.
• A presentation and discussion of the slide deck with the EU-GOJUST team.
• Proposed roadmap for NJIS
• Recommendation of strategic interventions for the EU-GOJUST programme
• Terms of References for additional non-key expert missions and/or service contracts proposed by the study, including indicative cost
• List of people interviewed and offices visited with their address and contact details

The indicative
deliverables
for the assignments are the following:

• Development of Inception Report
• Kickoff briefing with technical team and DOJ
• Initial desk review
• Drafting of inception report
• Validation of inception report with technical team and DOJ
• Focus Group Discussions and Key Informant Interviews
• Create list of participants
• Validate participant list with technical team and DOJ
• Hold FGD and KII
• Submit annotated notes of FGD and KII
• Review of BJMP NIMS
• Conduct third party review
• Review and finalize BJMP's terms of reference for technical service providers for enhancement of NIMS
• Draft NJIS Assessment Report
• Site visits and technical review of nominated case management system/database of NJIS agencies
• Technical review of NJIS middleware platform and inter-operability layer
• Review of Good Conduct Time Allowance Calculator applications being piloted by BJMP and BuCor

• Submit draft of initial findings, including:

• Roadmap

• Proposed security measures,
• Key recommendations,
• Sample terms of references
• Recommend software and hardware requirements, including technical specifications, if needed

• Create a presentation slide deck with initial findings and recommendations

• Finalized NJIS Assessment Report

• Presentation of key findings to technical team
• Presentation of key findings to relevant stakeholders
• Incorporation of comments and suggestions
• Final editing and submission

Deliverable

Indicative no. of days

1

Inception Report

4

2

Focus Group Discussion and Key Informant Interviews with NJIS agencies

3

3

Technical support for the BJMP for the enhancement of the NIMS

12

4

Draft NJIS Assessment Report

24

5

Finalize NJIS Assessment report

6

Total

49

Job Requirements
Education and Work Experience

• University degree in computer science, software engineering, math or information systems. University degree can be substituted by twenty years (20) of relevant experience;
• Advanced degree in computer science, software engineering, computer and IT architecture preferred; and
• Additional certificates or courses on IT enterprise architecture, IT solutions architecture, and similar courses would be preferred.

General Professional Experience

• Minimum of 10 years of relevant professional experience, of which 5 is in a developing country in one or more information technology areas including but not limited to IT architecture, infrastructure, cloud development, engineering and software architecture design, business analysis, development and IT operations, project and product management and the like.

Specific Professional Experience

• Previous work on software architecture, collaboration frameworks, of an institution with multiple and diverse locations;
• Previous experience in third-party software review;
• Previous work on enterprise solutions for large and diverse organisations;
• Previous work on case management systems in a justice sector agency, preferred;
• Previous experience in the Philippine justice sector preferred.
• Experience in formulating and implementing change management strategies;
• Knowledge of Python and JavaScript platform development, preferred
• Experience in implementing Software Development Life Cycle and best practices in software development
• Familiarity with Linux operating systems and experience in developing on the Linux platform is an advantage
• Strong knowledge in database technologies, SQL, ORM, and other relevant technologies
• Familiarity with Git workflow is an advantage.
• Familiarity with Docker technology is an advantage

Languages

• Fluency in English is required

Skills & Abilities

• Excellent analytical competence, technical skills, and detail oriented
• Excellent interpersonal skills
• Active listening skills and strong writing skills
• Ability to coordinate and communicate with key stakeholders
• Proven ability to assess business needs and translate them into relevant solutions
• Ability to prioritize critical tasks and work well in an output-driven environment
• The ability to work independently and as part of the team
• Accuracy and good attention to detail
• Strong computer, hardware, software, analytical and problem-solving skills

Terms & Conditions
The engagement will be a deliverables-based contract. It is expected to be a part time engagement beginning in October 2025.

IDLO is an Equal Opportunity Employer and values diversity in all areas of its operations. We welcome applications of qualified and diverse candidates. IDLO is committed to achieving a 50/50 gender balance at all levels within its workforce. Female candidates are strongly encouraged to apply for IDLO vacancies.

IDLO does not tolerate sexual exploitation or abuse, any kind of harassment, including harassment of a sexual nature; or discrimination. As such, IDLO will conduct careful reference and background checks of all selected candidates as part of its selection process.

In the interest of making most effective use of resources, only the short-listed candidates will be contacted during the selection process.

Application deadline: 24 September 2025