243 Compliance Director jobs in the Philippines

The Compliance Director is responsible for leading and managing the team that investigates insurance policyholder and Department of Insurance complaints, ensuring all responses meet regulatory, contractual, and internal standards for quality, accuracy, and timeliness. This role requires a strategic leader who can motivate and develop team members, drive operational excellence, and foster cross-functional collaboration. The ideal candidate will have deep experience in life or health insurance, particularly in policyholder investigations and response processes.

• Inspire and lead a team of compliance analysts and investigators.
• Foster a culture of accountability, continuous improvement, and professional growth.
• Provide coaching, mentoring, and performance feedback to direct reports.

• Ensure all complaint investigations and response letters meet service level agreements (SLAs) for quality and timeliness.
• Monitor and report on team performance metrics.
• Drive adherence to internal and regulatory quality standards.

• Identify inefficiencies and implement process enhancements to improve turnaround time and accuracy.
• Develop and refine workflows, templates, and tools to support investigation and response activities.

• Partner with Legal, Claims, Customer Service, and other departments to ensure consistent and compliant handling of complaints.
• Serve as a liaison between compliance and operational teams to align goals and resolve escalated issues.

• Maintain up-to-date knowledge of regulatory requirements related to life and health insurance.
• Provide guidance on complex complaint cases and ensure appropriate resolution strategies.

• Minimum 10–12 years in compliance, investigations, or regulatory affairs within the life or health insurance industry.
• Includes minimum 5-7 years managerial and leadership experience
• Proven experience managing teams and driving performance in a regulated environment.
• Strong background in policyholder complaint investigations and response letter drafting.

• Exceptional leadership and people management skills.
• Strong analytical and problem-solving abilities.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines.
• Proficiency in compliance systems, case management tools, and Microsoft Office Suite.

• Bachelor's degree in Business, Law, Healthcare Administration, or related field (Master's or JD preferred).

• Experience with regulatory bodies such as state insurance departments.
• Familiarity with complaint handling standards under NAIC guidelines.

Company Description

J&T Express Philippines is a local courier service provider specializing in express delivery services and international logistics. The company is renowned for its corporate excellence, offering a range of services such as a mobile application, VIP platform, free door-to-door pickup, real-time order tracking, affordable shipping, 24/7 customer service, and 365-day operations. J&T Express has comprehensive nationwide delivery coverage, making it a reliable choice for customers across the country.

Role Qualification:

• Degree in a program of study related to political science, Legal Management, Computer Science, or any related course.
• With at least 3 years of related experience.
• Experience in cybersecurity or related fields.
• Familiar with GDPR will be a plus.

Knowledge, Skills, & Abilities

• Good written and verbal communication.
• Good interpersonal skills.
• Knowledge of all Philippine laws, rules, and regulations regarding data protection.
• Responsible and result–oriented
• Team player

Duties and Responsibilities

• Respond to privacy and security queries, concerns, requests, and complaints.
• Coordinate with appropriate teams to resolve privacy and security queries, concerns, requests, and complaints.
• Monitor and track the end-to-end process or privacy and security queries, concerns, requests, and complaints.
• Create monthly and ad hoc operational reports.
• Performs other duties and tasks that will promote data privacy and security and uphold the rights of data subjects.
• Performs other functions that the Legal Director may assign from time to time.
• Manage Compliance Data for the assigned regions
• Coordinate with regional Compliance Officers for further verifications
• Performs audit of the acquired compliance data
• Prepare regular reports on compliance and data privacy activities and issues.

Working Conditions:

• Work Schedule: Monday to Friday from 8:30 AM to 5:30 PM, full-time onsite.
• May be required to do fieldwork.
• Carry out any other tasks as assigned from time to time by the management.

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

The Case Investigations & Enforcement (CIE) team consolidates rules development and compliance and all ecosystem compliance programs across Payment Ecosystem Risk and Controls (PERC) to ensure a consistent enforcement process across Visa's rules, fraud, and integrity disciplines.

This is a Management Career role that will be instrumental in providing support to the global CIE leadership team to achieve the future of CIE. As a Director within CIE, you will lead a high-performing team responsible for developing and delivering operational performance reporting and analytical insights that drive strategic workforce planning and operational excellence. You will partner closely with global CIE leadership and cross-functional stakeholders to shape the future of CIE through data-driven decision-making, resource optimization, and proactive performance management.

This role requires a strategic thinker and hands-on leader who can manage complex analytics initiatives, guide team execution, and influence senior stakeholders across the organization

Core Responsibilities

• Team Leadership & Development: Lead, mentor, and develop a team of analysts responsible for operational reporting, workforce analytics, and performance insights. Foster a culture of innovation, accountability, and continuous improvement.

• Strategic Workforce Planning: Own and evolve workforce planning strategies aligned with CIE's future-state vision. Oversee resource planning, daily work distribution, and load leveling of case volume across global operations.

• Finance & Forecasting: Serve as a strategic liaison to identify and forecast operational needs, develop cost-benefit analyses (CBAs), and uncover opportunities to drive incremental revenue. Lead efforts to innovate, scale, and mitigate risk across the ecosystem, particularly in high-volume operational environments

• Operational Performance Reporting: Establish and manage regular reporting cadences to monitor key performance indicators, workforce metrics, and operational health. Ensure reporting is timely, accurate, and actionable.

• Advanced Analytics & Insights: Guide the team in collecting, analyzing, and interpreting complex datasets to identify emerging trends, business risks, and growth opportunities. Deliver insights that inform strategic decisions and operational adjustments.

• Data Governance & Quality: Oversee data sourcing, validation, and quality assurance processes. Resolve anomalies and implement scalable solutions to maintain high data integrity across platforms.

• Stakeholder Engagement: Collaborate with global CIE leaders and cross-functional teams to gather requirements, prioritize analytics initiatives, and ensure alignment on goals and deliverables.

• Visualization & Storytelling: Drive the creation of compelling dashboards, presentations, and visualizations that translate complex data into clear business narratives for executive audiences.

• Process Ownership & Optimization: Own and continuously improve team processes, tools, and methodologies. Ensure analytics initiatives are delivered on time and aligned with business priorities.

• Strategic Enablement: Support the development of strategic plans and business integration materials through data analytics. Influence decision-making at the leadership level with evidence-based recommendations.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Basic Qualifications

12+ years of experience in workforce planning, business analytics, or strategic operations, with at least 3 years in a leadership role.

Preferred Qualifications

Proven ability to lead and develop high-performing analytics teams.

Expertise in data visualization tools (e.g., Power BI, Tableau) and analytical platforms.

Strong business acumen and experience translating data into strategic insights.

Excellent communication and presentation skills, including experience with executive-level reporting.

Demonstrated ability to manage complex projects and influence cross-functional stakeholders.

Experience with data governance, quality assurance, and enterprise systems.

Proficient in MS Excel, PowerPoint, Word, Outlook, and project/change management tools (e.g., Jira, SharePoint, Wiki).

Resilient, action-oriented, and comfortable navigating ambiguity in a matrixed environment.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Legal and Compliance Specialist is responsible for monitoring the legal compliance of the Company and it's Affiliates.

• Provide administrative support to the legal and compliance department co
• Assists the legal request of the departments in Primeline and its affiliates including but not limited to providing and drafting the needed legal documents.
• Maintain and administer the legal and compliance database
• Coordinate with other departments and external parties as necessary
• Provide assistance in the filling and maintenance of compliance with various government agencies and organizations including but not l limited to incorporation with SEC registration with BIR and DTI
• Keep abreast of trends and developments in various laws, rules, and regulations
• Collect and maintain corporate records, maintain file system and maintain corporate records
• Flexible in taking on other tasks as requested from time to time by the department head and the company

Bachelor's degree in Political Science, business or a related field

at least one years experience in the related field is required for the position

Newly graduate is welcome to apply

Job Types: Full-time, Permanent

Work Location: In person

We are seeking an experienced and strategic
Legal & Compliance Manager
to oversee and support our operations across the
Philippines, Thailand, and Indonesia
. This critical role ensures the organization's adherence to legal standards, regulatory requirements, and internal policies. Blending legal expertise with a strong understanding of compliance and risk management, the Legal & Compliance Manager will play a key role in enabling business growth while safeguarding the company's integrity and operational sustainability.

Key Responsibilities
:

• Provide legal support for commercial operations, including the drafting, negotiation and review of contracts
• Identify, assess and mitigate legal risks related to business operations and marketing activities
• Partner closely with Operations, HR, Finance and other departments to address legal matters effectively
• Develop and implement effective compliance programs and internal policies
• Conduct risk management, due diligence reviews, compliance training and internal audits
• Manage statutory filings, legal entity registrations and board documentation, including meeting minutes and resolutions
• Ensures legal and governance practices are aligned with regulatory requirements in all jurisdictions.

Qualifications and skills
:

• Bachelor's degree in Law from a reputable law school
• Bar membership in the Philippines
• At least 8 years of post qualification experience in a law firm or multinational company, preferably with exposure to manufacturing or industry specific operations
• Fluency in English is required; proficiency in Thai or Japanese is a strong advantage
• Strong Legal acumen combined with practical business insight
• Excellent negotiation, analytical and communication skills
• Proven ability to work both independently and cross functionally in a fast-paced, regional business environment

About the role

As a Legal Compliance Officer at Zirconia Inc', you will play a crucial role in ensuring the company's operations adhere to all applicable laws, regulations, and internal policies. This full-time position is based in Makati City, Metro Manila and is integral to maintaining the highest standards of compliance and risk management across the organisation.

What you'll be doing

1. Monitoring and interpreting changes in relevant laws, regulations, and industry standards to update the company's compliance framework
2. Conducting risk assessments and developing strategies to mitigate compliance risks
3. Implementing and maintaining compliance policies, procedures, and controls
4. Providing guidance and training to employees on compliance-related matters
5. Monitoring and reporting on the company's compliance performance
6. Collaborating with various departments to ensure consistent application of compliance practices
7. Representing the company in dealings with regulatory bodies and external auditors

What we're looking for

1. Minimum 3-5 years of experience in a compliance or legal role, preferably within the banking or financial services industry
2. Strong knowledge of relevant laws, regulations, and industry standards applicable to the company's operations
3. Excellent analytical and problem-solving skills to identify and mitigate compliance risks
4. Effective communication and interpersonal skills to provide guidance and influence stakeholders
5. Ability to work independently and as part of a team to drive compliance initiatives
6. Proficiency in using compliance management software and data analysis tools
7. Degree in Law, Compliance, Risk Management, or a related field

What we offer

At Zirconia Inc', we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary and performance-based bonuses, we offer a range of benefits including:

1. Comprehensive health insurance coverage
2. Generous paid time off and flexible working arrangements
3. Opportunities for professional development and career advancement
4. Collaborative and inclusive company culture
5. Employee wellness initiatives and social activities

About us

Zirconia Inc' is a leading financial services provider with a strong presence in the Philippines. Our mission is to empower our clients to achieve their financial goals through innovative products, exceptional service, and unwavering commitment to compliance. With a talented and diverse team of professionals, we strive to be the trusted partner of choice in the industry.

If you're ready to take the next step in your compliance career, we encourage you to apply for this exciting opportunity. Click the "Apply Now" button to submit your application.

At
Finyon Global
, we harness the power of talent to drive the future of fintech. We're looking for innovative minds from Asia and Africa to join our mission in shaping the next wave of financial technology.

We are looking for a
Legal & Compliance Specialist
to join our company.

The right candidate must be technically talented, hands-on, and have great interpersonal skills. If you like to work in a fast-paced environment, and full of challenges this is the place for you

What you will be doing

• Execute onboarding & monitoring: run due diligence checks, evaluate documents, escalate red flags, recommend approvals/conditions/declines.
• Act as a point of contact during onboarding processes; gather KYC docs and resolve queries.
• Manage and complete counterparty KYC requests.
• Prepare and present periodic KPI's reports on onboarding and monitoring processes.
• Implement & maintain comprehensive Compliance policies for Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) processes.
• Evaluate internal processes and recommend improvements to enhance efficiency and compliance.
• Train the team on compliance best practices.
• Coordinate SEC/BIR/LGU filings and permits; support visas/work permits with providers; maintain a compliance calendar.
• Legal support: first-line corporate/legal guidance; manage statutory records, board/shareholder paperwork, and registered office matters; coordinate external counsel as needed.

Requirements:

• Bachelor's degree in Law (mandatory);
• Hands-on compliance background (must) in payments/fintech: KYC/KYB, AML/CFT, onboarding & monitoring.
• Experience in Asian markets (must);
• Excellent English (advanced); clear written and verbal communication.
• Detail-oriented, pragmatic, solutions-focused; ownership end-to-end.

Now Hiring: GBC Legal, Compliance & Facilities Management Functional Lead

Location:
Manila, Philippines

Reports To:
General Counsel & VP, Compliance

Our client, a leading
US-based Behavioral Health Provider
, is establishing a new
Global Business Center (GBC) in the Philippines
. We are looking for a highly experienced
Legal, Compliance & Facilities Management Functional Lead
to build, lead, and scale this critical function within their Manila hub.

About the Role

This is a
senior leadership role
for a licensed attorney with a proven track record in
US healthcare legal & compliance operations.
The successful candidate will oversee the establishment of the Legal, Compliance, and Facilities Management functions at the new offshore center, ensuring operational excellence, regulatory compliance, and strategic alignment with US headquarters.

The role requires deep expertise in
healthcare law, compliance frameworks, managed care environments, and data privacy regulations,
coupled with strong leadership skills to
build high-performing teams
in Manila.

Key Responsibilities

• Lead the setup and management of Legal, Compliance, and Facilities Management functions within the GBC.
• Provide
  broad legal counsel
  on contracts, policies, privacy, fraud & abuse, licensure, reimbursement, accreditation, and regulatory compliance.
• Serve as the company's
  Manila Data Privacy Officer (DPO).
• Oversee recruitment, training, and development of Legal, Compliance & Facilities Management teams.
• Partner with
  US-based leadership
  to align offshore strategies with business objectives.
• Ensure adherence to
  US federal & state healthcare regulations
  and payer requirements.
• Drive process efficiency, compliance reporting, and KPI-driven performance.
• Support business growth by ensuring scalable, compliant, and cost-efficient legal and compliance operations.

Qualifications

• Juris Doctorate (JD) degree
  and
  license to practice law.
• 8+ years of Legal/Healthcare Compliance leadership experience
  (preferably with US-based healthcare companies).
• Deep knowledge of
  US healthcare systems, regulations, and compliance frameworks.
• Proven experience in
  building and managing offshore teams.
• Strong leadership, stakeholder management, and project management skills.
• Demonstrated ability to manage multiple priorities in a
  fast-paced, global environment.
• Strategic thinker with excellent
  problem-solving and communication skills.

Why Join Our Client?

• Be part of the
  ground-up build
  of a new Global Business Center in Manila.
• Play a
  critical leadership role
  shaping Legal, Compliance & Facilities Management functions.
• Collaborate closely with senior US-based executives.
• Competitive compensation and career growth opportunities.

Interested applicants may apply now to be considered for this key leadership role supporting our client's global expansion.