3 Community Program jobs in the Philippines
Program and Community Coordinator
Posted today
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Job Description
About Us:
WellAtSea Limited is dedicated to providing exceptional service to our clients, ensuring their needs are met through effective portfolio management and client engagement. We are seeking a dynamic Accounting Associate to join our team and manage client portfolios, oversee service delivery, and coordinate internal and external communications.
Job Description:
The Program and Community Coordinator will manage client portfolios and ensure the delivery of services in alignment with service-level agreements. This role involves overseeing client engagement, portfolio management, coordinating with internal teams, and providing timely progress reports.
Key Responsibilities:
- Coordinate all client engagements in collaboration with the Project Team Lead.
- Manage client portfolios to ensure effective communication and service delivery.
- Address client requests, initiatives, and platform concerns promptly.
- Facilitate communication between clients for vessel call scheduling.
- Lead weekly and/or monthly meetings, including preparing PowerPoint presentations and documenting meeting minutes.
- Coordinate client schedules and arrange meetings as required.
- Assist in managing office programs and maintaining a monthly or quarterly initiatives calendar.
- Collaborate with the Rewards Management team to facilitate the utilization of rewards in the Shop.
- Generate monthly and/or quarterly reports based on agreed-upon client requirements.
- Extract necessary data from platforms for reports and surveys.
- Oversee communications and poster creation for initiatives.
- Develop timelines and engagement plans in conjunction with the Team Lead.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, Communications, Psychology, Fresh Graduate or a related field.
- Proven experience in project management, client management, or a similar role.
- Strong organizational and multitasking skills with a keen attention to detail.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office, especially PowerPoint and Excel.
- Ability to work collaboratively with cross-functional teams.
- Experience in data analysis and report generation.
- Creative problem-solving skills and the ability to handle multiple projects simultaneously.
What We Offer:
- Competitive salary
- A supportive and dynamic work environment.
- Flexible working hours and arrangements.
How to Apply:
- Interested candidates are invited to submit their resume and cover letter detailing their relevant experience and why they are a good fit for this role. Please send your application to with the subject line "Program and Community Coordinator Application - (Your Name)".
Reddit & Q&A Community Outreach Specialist
Posted today
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Job Description
Company Background
Backed by two leading Australian venture capital firms, DesignCrowd powers and BrandCrowd—platforms used by millions to create logos, brand kits, and small-business design assets. We are seeking an exceptional Reddit & Q&A Community Outreach Specialist to drive earned visibility through authentic participation on Reddit, Quora, YouTube comments, and other relevant forums. This role reports directly to the SEO Manager and the Head of Marketing & Analytics.
At DesignCrowd, you'll work with pioneering technology, comprehensive digital strategies, and a dynamic team in a fast-paced, agile startup environment.
The Role
Community conversation is core to our growth. As the Reddit & Q&A Community Outreach Specialist, your objectives are to:
- Generate authentic, rule-compliant mentions of and BrandCrowd by helping users in relevant threads (never spam).
- Proactively find and engage in live opportunities (new and evergreen) across priority topics—especially AI design tools and AI for small businesses.
- Capture insights (questions, objections, competitor mentions) and feed them back to SEO/Content/Product.
- Track and report activity with disciplined documentation.
Your responsibilities will include the following:
- Develop a monitoring workflow for priority topics/keywords (e.g., logo maker, brand kit, rebrand, business name ideas, social media assets, file formats (SVG/PNG), AI design tools, AI for small businesses, Etsy/Shopify branding).
- Use saved searches/alerts and tools (TrackReddit, GummySearch, Google Alerts; optional: vidIQ/TubeBuddy) to surface high-intent conversations.
- Write concise, helpful replies that answer the question first; mention only when clearly relevant, using a natural one-line intro (e.g., "Hi, I'm (First name) from ") and linking only when rules allow.
- Respect each community's rules (no astroturfing, vote manipulation, mass posting, or sockpuppets).
- Maintain and organize a tracker of every interaction (URL, platform, sub/topic/channel, question summary, your reply, brand mention Y/N, status, and results such as upvotes/likes/replies or creator hearts/pins).
- Deliver a weekly summary of top questions, objections, feature requests, competitor mentions, and threads requiring an official brand response.
- Build and continually update a living FAQ/objection-handling notes and propose content/landing pages we should create to better serve recurring questions.
Your key performance metrics for the role will include the following:
- Quality contributions posted per month (target 60–80 across platforms, balanced new + evergreen)
- Relevance rate (≥80% aligned to priority topics)
- Compliance (0 removals for spam; 100% rule-compliant, transparent posts)
- Engagement lift (upvotes/replies on Reddit/Quora; likes/replies/creator hearts or pins on YouTube)
- Attribution (40–60% of posts naturally include a mention without forcing it)
- Weekly insights quality (actionable summaries; FAQ growth)
Initial Hiring Process (Online Test Required):
All applicants must complete an online Live-Thread Outreach Test prior to interviews. You'll find 3–5 live Reddit threads, 3–5 Quora questions, and 3–5 recent YouTube videos, draft compliant value-first replies, and submit links, brief rule screenshots, a filled tracker, and a one-page insights summary.
Job Types: Full-time, Permanent, Remote
Benefits:
- Company events
- Opportunities for promotion
- Pay raise
- Promotion to permanent employee (where probation applies)
- Work from home
Schedule:
- Day shift
Supplemental Pay:
- 13th month salary
Experience:
- Community engagement on Reddit/Quora/YouTube: 1- 2 years (Required)
Job Types: Full-time, Permanent
Pay: Php20, Php25,000.00 per month
Benefits:
- Health insurance
- Pay raise
- Work from home
Work Location: Remote
Social Media Services Specialist/ Market Research Specialist
Posted 1 day ago
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Job Description
A DAY IN THE LIFE .
+ Monitoring of digital and social media channels, collecting, structuring, analyzing data, generating insights and giving actionable recommendations that contribute to the digital strategy of the Market, Brands and relevant functions.
+ Omnichannel analysis to deliver data-driven conclusions in reports/ dashboards/ presentations to address business questions, including but not limited to owned digital and social channels measurement, analysis of marketing campaign performance, analysis and insight on brand ecosystem and crisis listening.
+ Gather business requirements and feedback, analyze them, and transform into actionable recommendation to ensure accurate and timely delivery of reports and ad-hoc requests.
+ Perform independently ad-hoc analysis/ research as required by business to deliver clear, concise and actionable insights and findings to relevant stakeholders. Present findings to internal and external stakeholders.
+ Social listening to identify potential reputational risks and giving timely report to help Market/Brands to help prevent issue escalation, provide support in issue management
+ Maintain PowerBI reports by extracting, collecting, and consolidating the data to save it on repository location like SharePoint. Refresh the report on a periodic basis as aligned with Market. Contact POC if there is any issues and challenges on the reports.
+ Keep track of trending conversations in our community and across our competitors to provide actionable insights to Partners that will improve messaging and content creation.
+ Set alignment calls with Market Partners, Brand Teams and eBusiness Lead to present the report, insights, and recommendations.
+ Work closely with Brand teams/Businesses/Functions on the day-to-day execution of analytics projects and initiatives to support them in meeting their performance objectives.
+ Attend and facilitate alignment calls with Market Partners to monitor action items and ensure that all needed support are being addressed.
+ Ensure all relevant data is processed, labelled/tagged, and structured accurately in corresponding digital and media analytics tool
ARE YOU A FIT?
+ Bachelor's degree in Communications and other related courses
+ 6-12 months of experience working in Digital and Social Media
+ Strong knowledge of how Social Media platforms work (Twitter, Facebook, LinkedIn, Instagram, YouTube, **TikTok** )
+ Knowledge in different digital metrics across social media platforms
+ Specific hands-on experience with social media listening tools (Social Studio, Socialbakers, Sprinklr, TalkWalker, Google Analytics or similar)
+ Ability to work with large volumes of data and find the story in the metrics, create and communicate findings by analyzing data from variety of sources, both quantitative and qualitative.
+ Proficient user of MS Word, PowerPoint and Excel
+ Data visualization experience with Power BI or similar tools is a plus
+ Strong data analysis and problem-solving skills.
+ Background working with analytical tasks
+ Proficiency in English language for both written and oral.
+ Working with high-volume, multi-platform, complex tasks
+ Exposure to working in a corporate and multi-cultural setting
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