1,080 Community Manager jobs in the Philippines

Main duties and responsibilities:

The Social Media Community Manager will serve as the frontline representative of DigiPlus across key social media platforms. This role will be responsible for managing online conversations, monitoring audience sentiment, and ensuring that approved content and responses align with brands' messaging and narratives. The ideal candidate is both analytical and creative, with strong instincts for brand protection, real-time engagement, and digital storytelling.

• Community management: Monitor comments, messages, and mentions across all social media platforms in real time (Meta, X, YouTube, Investa, Reddit, Discord, etc.). Respond to inquiries, feedback, and conversations in a timely manner. Escalate sensitive or high-risk issues to the Corporate Communications or Legal team, following the crisis protocol.
• Sentiment and performance tracking: Track, analyze, and report on social media sentiment, trends, and engagement metrics. Generate weekly and monthly community health reports with insights and recommendations. Flag emerging issues or shifts in public sentiment for early response.
• Content push and alignment: Publish comments as provided by Corporate Communications and/or brand teams. Ensure all posts follow approved narratives and improve real-time engagement and performance of posts.
• Narrative consistency: Coordinate with teams to stay updated on campaigns, announcements, and priority topics. Participate in crafting community responses or FAQ sheets for specific campaigns or issues.

Qualifications:

• Experience: 1-2 years of experience in social media management, or online community engagement, preferably within a dynamic, fast-paced industry.
• Technical skills: Familiarity with social media management tools.
• Analytical skills: Analytical mindset with ability to interpret data into actionable insights.
• Collaboration: Ability to coordinate across internal teams and external partners to drive successful campaign execution.

We are looking for a Social Media Manager who will focus on community management. The ideal candidate is detail-oriented, proactive, and skilled in communication, ensuring our social media channels are updated and aligned with our brand voice.

Responsibilities

• Monitor, manage, and maintain JoyRide's social media platforms to ensure overall health and consistency.
• Respond to community comments, inquiries, and feedback in a timely and professional manner.
• Review and update social media spiels, bios, pinned posts, and other static content as needed.
• Coordinate with the content and marketing teams to ensure posts are aligned with campaigns and brand messaging.
• Track community sentiment and flag potential issues or trends to the team.
• Support content creation as needed.

Qualifications

• Proven experience in social media management, community management, or related roles.
• Excellent written and verbal communication skills in English and Filipino.
• Strong attention to detail with the ability to draft and edit content effectively.
• Familiarity with different social media platforms and their best practices.
• Highly organized, adaptable, and able to work independently or in a team environment.
• Experience in customer service or online community management, an advantage
• Understanding of analytics and social media monitoring tools, an advantage

Social Media and Community Manager

BGC, Taguig | Dayshift / Midshift | Onsite

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Position Overview

We're looking for a skilled and strategic Social Media and Community Manager to drive growth, engagement, and brand reputation across key social and review platforms. This role is based in Manila and will support U.S. marketing and recruitment goals — helping attract new employees, foster parents, referral sources, and partners.

The Social Media and Community Manager will lead social media strategy and execution across Facebook, Instagram, LinkedIn, TikTok, and YouTube — including content planning, paid campaign management, and daily engagement. The role will also oversee online reputation management using tools such as to monitor, respond to, and report on reviews from Glassdoor, Indeed, Google, and Facebook.

This position will manage a Social Media Specialist and collaborate with a cross-functional team that includes a copywriter, graphic designer, and stakeholders across Marketing, Talent Acquisition, Internal Communications, and People teams.

Key Responsibilities

• Develop and execute organic and paid social media strategies to drive recruitment, brand awareness, and engagement
• Build and manage the social media content calendar, ensuring alignment with the broader marketing editorial calendar
• Partner with internal teams to create, schedule, and publish content across major platforms (Facebook, Instagram, LinkedIn, TikTok, YouTube)
• Lead employee-generated content initiatives using tools like SeenIt; produce engaging formats such as employee spotlights and testimonials
• Collaborate with designers and specialists to produce high-quality assets; create visuals as needed using Canva and other tools
• Plan, launch, and optimize paid social campaigns; track performance data and refine strategies accordingly
• Manage community engagement, including monitoring inboxes, moderating comments, and ensuring timely responses
• Oversee online reputation management by monitoring and responding to reviews on platforms such as Glassdoor, Indeed, Google, and Facebook
• Work closely with marketing, HR, and operations stakeholders to align social media with recruitment and branding objectives
• Stay updated on social trends, platform changes, and best practices for recruitment marketing

Qualifications

• 3–5 years of experience managing social media for a brand, either in-house or within an agency
• Proven expertise in paid social strategy, execution, and performance analytics
• Experience leading or mentoring members of a social media team
• Proficiency with tools such as Meta Business Suite, LinkedIn Campaign Manager, Google Analytics, , SeenIt, Canva, and project management platforms (e.g., )
• Familiarity with employer branding and recruitment marketing in healthcare, nonprofit, or community services is a plus
• Bonus: Agency background or experience managing brand content for mission-driven organizations

Job Type: Full-time

Pay: Up to Php165,000.00 per month

Benefits:

• Paid training

Ability to commute/relocate:

• Taguig: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Social media management: 5 years (Preferred)

Work Location: In person

Job description:

Knowledge Needed:

· Understanding of various social media platforms (e.g., Facebook, Twitter, Instagram, LinkedIn, TikTok, etc.).

· Knowledge of social media algorithms and best practices.

· Familiarity with content creation tools (e.g., Canva, Adobe Creative Suite).

· Knowledge of digital marketing and branding strategies.

· Basic understanding of analytics and social media metrics.

· Awareness of online community engagement techniques.

· Knowledge of customer service and communication best practices.

· Up-to-date knowledge of industry trends and platform updates.

Skills Requirement:

· Excellent written and verbal communication.

· Content creation and curation.

· Social media management and scheduling (using tools like Hootsuite, Buffer, etc.).

· Community engagement and moderation.

· Data analysis and reporting.

· Creative thinking and storytelling.

· Crisis management and conflict resolution.

· Time management and multitasking.

Abilities Requirement:

· Ability to develop and implement social media strategies.

· Ability to engage and grow online communities.

· Ability to analyze and interpret social media analytics.

· Ability to adapt to changing social media trends and platforms.

· Ability to work collaboratively with marketing, PR, and content teams.

· Ability to handle multiple projects and meet deadlines.

· Ability to respond quickly and professionally to online inquiries and issues.

Education & Experiences:

· Candidate must possess at Bachelor' degree in Marketing Communications or related fields.

· 1 -2 years of working experiences as Social Media Manager or similar role.

· Required languages: English, Bahasa Indonesia a plus.

We are hiring a Community Manager for a growing padel club and wellness destination. In this role, you'll be the face of the club — welcoming members, organizing padel events and activities, and making sure the facility runs smoothly every day.

Responsibilities

• Build strong connections with members and create a welcoming community
• Plan and run padel tournaments, social events, and wellness activities
• Oversee daily club operations (court bookings, staff supervision, facility upkeep)
• Handle member inquiries, registrations, and feedback
• Keep members engaged through social media and newsletters
• Support membership growth through engagement and referrals

Qualifications

• Bachelor's degree in Business, Marketing, Sports Management, or related field
• 3+ years of experience in community management, customer service, or club operations
• Skilled in planning events and managing people
• Comfortable with social media, booking systems, and Microsoft Office
• Bonus: Experience in sports clubs/fitness, knowledge of racquet sports (especially padel), First Aid/CPR certification

Job Type: Full-time

Benefits:

• Gym membership

Application Question(s):

• Have you previously worked in a sports club, fitness center, or wellness facility?
• Do you have experience managing daily operations such as bookings, member check-ins, or facility maintenance?

Work Location: In person

The Community Manager is responsible for building and nurturing the Sweepz player community, fostering a positive environment, and managing the company's social media presence. This role combines community engagement with social media strategy — creating content, curating a content calendar, and acting as the bridge between Sweepz and its players.

You will report to the Head of Marketing, while working closely with the marketing, product and customer support teams to help Sweepz meet its goals of player engagement, brand growth, and community development across our platforms.

• Build, grow, and maintain a healthy and active Sweepz community across social, in-app, and third-party platforms (e.g., Discord).
• Manage Sweepz's social media presence: create, curate, and schedule posts across platforms to drive awareness, engagement, and growth.
• Curate and maintain a content calendar to ensure consistent, timely, and on-brand messaging.
• Craft compelling copy for posts, captions, and community announcements that resonate with players.
• Create and host community events such as contests, challenges, and live "Community Hangouts" to increase player engagement.
• Act as the voice of Sweepz within the community by engaging with players in comments, chats, and forums in a friendly and approachable manner.
• Collect, organize, and share player feedback with internal teams to inform product improvements and community initiatives.
• Develop and implement strategies to foster positive interactions, and brand advocacy.
• Monitor community health through analytics and report on engagement, participation, and sentiment.
• Stay up to date with gaming, entertainment, and social media trends to introduce fresh, relevant initiatives.

• Communication: Strong written and verbal communication skills, with the ability to be warm, approachable, and clear.
• Community Engagement: Experience managing online communities, forums, or player groups.
• Social Media Expertise: Understanding of major platforms (Meta, Instagram, Twitter/X, YouTube, TikTok) and their user bases.
• Content Planning: Ability to design, manage, and maintain a structured content calendar.
• Event Hosting: Comfortable hosting livestreams, Q&As, or virtual meetups to engage with players.
• Organization: Skilled at planning and executing community initiatives and campaigns.
• Adaptability: Quick to respond to platform updates, trends, and player feedback.
• Cultural Awareness: Understanding of gaming culture, online community behavior, and player motivations.

• At least 2–3 years of experience in community management, social media management, or a related role (gaming industry experience a plus).
• Familiarity with platforms such as Discord, Twitch, and YouTube is preferred.
• Bonus: Content creation skills (graphic design, short-form video editing, livestream management).

The opportunity

Stratuscast Phils. Inc. is seeking a talented Community Manager to join our dynamic team in Makati City, Metro Manila. As a full-time role, you will be responsible for cultivating and nurturing our growing online community, ensuring that our brand remains engaged, relevant and responsive to our audience.

Key responsibilities

1. Manage and moderate our social media channels, forums and other online community platforms
2. Create and curate engaging content to foster interaction and build brand loyalty
3. Respond promptly and professionally to community inquiries, feedback and complaints
4. Monitor and analyse community metrics to identify trends and opportunities for improvement
5. Collaborate with the marketing and content teams to align community initiatives with broader brand strategies
6. Identify and build relationships with key influencers and brand advocates within the community
7. Provide regular reports and insights to the management team on the state of the online community

What we're looking for

1. Proven experience as a Community Manager or similar role, ideally within the advertising, arts or media industry
2. Excellent communication and interpersonal skills, with the ability to engage effectively with diverse audiences
3. Strong writing and content creation skills, with a keen eye for detail and brand voice
4. Data-driven mindset, with the ability to analyse community metrics and trends
5. Familiarity with community management tools and best practices
6. Passion for building and nurturing online communities
7. Adaptable and able to work independently in a fast-paced, dynamic environment

What we offer

At Stratuscast Phils. Inc., we are committed to providing our employees with a supportive and fulfilling work environment. As a Community Manager, you can expect competitive remuneration, opportunities for professional development, and a range of employee wellbeing initiatives to support your work-life balance.

If you're excited to join our team and make a meaningful impact on our growing online community, we encourage you to apply now.

We're looking for an experienced and passionate Community Manager to join our remote team. The ideal candidate is a natural connector who can foster a positive and engaged online community, acting as the bridge between our users and internal teams. You'll be the voice of our brand and the advocate for our users, helping to build a vibrant and loyal following.

As a Community Manager, you will be responsible for the day-to-day management and growth of our online communities on platforms like Telegram, TikTok, and Instagram. You'll engage with users, create compelling content, and work with cross-functional teams to ensure our community's needs are met and their feedback is heard.

• Community Engagement (Telegram): Monitor and respond to daily user questions, feedback, and issues on Telegram groups and channels. Proactively spark conversations, moderate discussions, and maintain a daily log of community sentiment, FAQ trends, and top issues.
• Community Activation & Campaigns: Plan and execute engaging campaigns such as contests, quizzes, polls, AMAs, and giveaways to drive participation and reward our members. Identify and collaborate with active community members to grow our "super user" program.
• Social Content & Calendar (TikTok & Instagram): Support the marketing team by planning and scheduling social posts, managing collaborations with creators, and replying to DMs and comments. Repurpose successful community content (stories, tips, FAQs) into bite-sized social media content.
• Internal Collaboration: Act as the community's voice, liaising closely with the Marketing, Operations, and Product teams to align messaging and share user feedback, insights, and early warnings on product sentiment.

• 3+ years of experience in community management, social media, or communications.
• A college graduate with a degree in Communications, Marketing, or a related field.
• Excellent written and verbal communication skills; clear, concise, and empathetic.
• Strong stakeholder management skills, with the ability to coordinate across multiple teams and follow through on tasks.
• Highly organized, responsive, and able to prioritize tasks in a fast-paced startup environment.
• A genuine passion for building communities and nurturing relationships with users.
• Bonus: Familiarity with managing Telegram channels/communities and creating short-form content for TikTok/Instagram.

• Real ownership of meaningful projects
• Exposure to the fast-moving world of startups, affiliate commerce, and fintech
• Learn how operations, customer experience, and automation come together

Blue Wolf Solutions is a leading provider of innovative IT and business solutions. We have a strong presence across the Philippines and a reputation for delivering high-quality services to our clients. Our team of dedicated professionals is passionate about driving innovation and helping our clients achieve their goals.

At Blue Wolf Solutions, we are committed to creating a positive and supportive work environment that fosters personal and professional growth. In addition to a competitive salary, we offer a range of benefits, including:

• Opportunities for career advancement and skill development
• Comprehensive health and wellness programs
• Generous leave entitlements and flexible work arrangements
• Team-building activities and social events

About the role

We are seeking a passionate and player-focused Community Manager & Customer Support Specialist to join the FATE: Reawakened team. This role bridges community engagement and player support across PC, console, and mobile platforms. You will be the voice of the brand, fostering an engaged player base, while ensuring prompt, empathetic, and effective resolution of player issues.

Your mission is to build, nurture, and support the FATE community — from welcoming new players to championing our most dedicated fans — while collaborating with internal teams to improve game experiences and retention.

Community Management

• Develop and execute community engagement strategies across Discord, social media, and in-game channels.
• Create and manage engaging content, including posts, announcements, AMAs, patch notes, and live events.
• Moderate community spaces, ensuring they remain safe, inclusive, and aligned with the brand's values.
• Monitor player sentiment and trends, providing actionable feedback to the publishing, development, and marketing teams.
• Organize community-driven campaigns, contests, and events to increase player engagement and retention.
• Serve as the public-facing representative for FATE: Reawakened , responding to questions, concerns, and feedback in a professional and engaging manner.

Customer Support

• Provide timely and empathetic customer service via email, in-game ticketing, and social platforms.
• Troubleshoot technical, account, and gameplay-related issues in collaboration with QA and development teams.
• Maintain and update support documentation, FAQs, and player guides.
• Track, categorize, and escalate recurring issues to relevant internal teams for resolution.
• Maintain a strong understanding of platform-specific support processes (Steam, PlayStation, Xbox, App Store, Google Play).

Nice-to-Have

• Experience with live service games and event-driven community activities.
• Knowledge of CRM systems and ticketing platforms (e.g., Zendesk, Freshdesk, Helpshift).
• Familiarity with localization and supporting global player bases.
• Experience with content creation (streaming, video editing, graphic design).

• Experience: 2+ years in community management and/or customer support within the gaming industry.

• Platforms: Familiarity with PC, console, and mobile game ecosystems, including their respective community and support tools.

• Skills:

• Exceptional written and verbal communication.

• Strong organizational and multitasking abilities.
• Conflict resolution and de-escalation skills.

• Basic understanding of analytics and reporting tools for community engagement.

• Mindset:

• Passion for gaming and understanding of RPG and fantasy communities.

• Player-first approach with a focus on transparency and trust.
• Team-oriented but able to work independently.

• You'll be part of a passionate team bringing FATE: Reawakened  to players worldwide across multiple platforms. This role offers a unique blend of community building, player advocacy, and direct impact on the player experience. If you thrive on connecting with gamers, solving problems, and shaping vibrant communities — this is the place for you.
• Flexible working schedule
• Dress comfortably We keep things casual here, so you're free to wear what feels right for you.
• Mandatory government benefits (SSS,Philhealth & Pag-Ibig)
• Paid leave benefits
• Company events
• Health insurance upon regularization
• Opportunities for promotion
• 13th Month Pay