1,293 Community Manager jobs in the Philippines

Experience: 5+ Years in HR | 3+ Years in a Supervisory Role

Are you a people-first professional who thrives in a dynamic, fast-paced environment? We're looking for a Community Manager with strong HR expertise to elevate our team and drive engagement across the organization.

This role combines strategic HR administration with community-building—ensuring a positive work culture while executing core HR functions smoothly and professionally.

Key Responsibilities

• Manage end-to-end HR functions, including:

• Recruitment administration

• Onboarding and offboarding
• Performance management
• Employee relations

• Administer employee benefits:

• Group medical and travel insurance

• Work visa applications
• Develop and enforce HR policies and procedures in compliance with local regulations
• Promote a healthy, engaging, and inclusive workplace culture
• Address employee concerns and mediate workplace conflicts effectively
• Organize employee development programs and internal company events

Requirements

• Bachelor's degree in Psychology, Human Resources, or related field
• At least 5 years of HR experience, with 3+ years in a supervisory role
• Strong knowledge of local labor laws, employment standards, and benefits administration.
• Knowledgeable in PH work visa requirements.
• Excellent communication and interpersonal skills
• Adept at working under pressure in a fast-changing environment
• Proficient in Microsoft Office Suite
• Business-level fluency in English
• Highly organized, detail-oriented, and solutions-driven
• Calm and effective under pressure; hands-on with a proactive mindset
• Team-oriented with a naturally helpful and approachable demeanor

Be #InGoodHands with Metrobank

Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development. With Metrobank, a meaningful life is within your reach

Position Title: Community Manager

Job Summary: A Community Manager shall provide customer service by responding to inquiries, requests, and complaints of customers sent via Direct or Private messages in Facebook and tweets in Twitter. They are tasked to provide satisfying solutions to concerns regarding Deposits, Remittances, MetroHome, MetroCar and, e-Banking related transactions.

Qualifications:

• Must have exceptional verbal and written communication skills
• Experience in Customer Service, Contact Center, or related field is a plus
• Must have strong problem-solving and exceptional analytical skills
• Must have the ability to work collaboratively in a team-oriented environment
• Customer-focused with a commitment to deliver high quality service
• Ability to handle multiple tasks and prioritize effectively
• Candidates should be willing to work on shifting schedule (No Graveyard) and should be amenable to work on site 100%

Rank: Junior Officer

Unit: Consumer Business Sector – CBS Operations – Customer Engagement Division

Location: Metropark, Pasay

Role Overview

We are seeking a passionate and player-focused Community Manager & Customer Support Specialist to join the FATE: Reawakened team. This role bridges community engagement and player support across PC, console, and mobile platforms. You will be the voice of the brand, fostering an engaged player base, while ensuring prompt, empathetic, and effective resolution of player issues.

Your mission is to build, nurture, and support the FATE community — from welcoming new players to championing our most dedicated fans — while collaborating with internal teams to improve game experiences and retention.

Key Responsibilities:

Community Management

• Develop and execute community engagement strategies across Discord, social media, and in-game channels.
• Create and manage engaging content, including posts, announcements, AMAs, patch notes, and live events.
• Moderate community spaces, ensuring they remain safe, inclusive, and aligned with the brand's values.
• Monitor player sentiment and trends, providing actionable feedback to the publishing, development, and marketing teams.
• Organize community-driven campaigns, contests, and events to increase player engagement and retention.
• Serve as the public-facing representative for FATE: Reawakened , responding to questions, concerns, and feedback in a professional and engaging manner.

Customer Support

• Provide timely and empathetic customer service via email, in-game ticketing, and social platforms.
• Troubleshoot technical, account, and gameplay-related issues in collaboration with QA and development teams.
• Maintain and update support documentation, FAQs, and player guides.
• Track, categorize, and escalate recurring issues to relevant internal teams for resolution.
• Maintain a strong understanding of platform-specific support processes (Steam, PlayStation, Xbox, App Store, Google Play).

Requirements:

• Experience: 2+ years in community management and/or customer support within the gaming industry.
• Platforms: Familiarity with PC, console, and mobile game ecosystems, including their respective community and support tools.
• Skills:
• Exceptional written and verbal communication.
• Strong organizational and multitasking abilities.
• Conflict resolution and de-escalation skills.
• Basic understanding of analytics and reporting tools for community engagement.
• Mindset:
• Passion for gaming and understanding of RPG and fantasy communities.
• Player-first approach with a focus on transparency and trust.
• Team-oriented but able to work independently.

Nice-to-Have:

• Experience with live service games and event-driven community activities.
• Knowledge of CRM systems and ticketing platforms (e.g., Zendesk, Freshdesk, Helpshift).
• Familiarity with localization and supporting global player bases.
• Experience with content creation (streaming, video editing, graphic design).

Why Join Us?

• You'll be part of a passionate team bringing FATE: Reawakened to players worldwide across multiple platforms. This role offers a unique blend of community building, player advocacy, and direct impact on the player experience. If you thrive on connecting with gamers, solving problems, and shaping vibrant communities — this is the place for you.
• Flexible working schedule
• Dress comfortably We keep things casual here, so you're free to wear what feels right for you.
• Mandatory government benefits (SSS,Philhealth & Pag-Ibig)
• Paid leave benefits
• Company events
• Health insurance upon regularization
• Opportunities for promotion
• 13th Month Pay

Interested applicants, you may submit your application to

Job Type: Full-time

Pay: Php50, Php60,000.00 per month

Benefits:

• Additional leave
• Company events
• Flexible schedule
• Health insurance

Work Location: In person

About Klook
We are Asia's leading platform for experiences and travel services, and we believe that we can help
bring the world closer together through experiences
.

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,700 destinations around the world.

Do you share our belief in the wonders of travel? Our international community of over 1,800 employees, based in 30+ locations, certainly do Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:

• Customer First
• Push Boundaries
• Critical Thinking
• Build for Scale
• Less is More
• Win as One

We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us

About The Role
At Klook, we're on a mission to give travelers a world of joy from attractions and tours to local transportation and staycations. We've upped our game when it comes to the products ready for people to explore, and we need someone to help evangelize it.

Klook's growth in the U.S. depends on earning and nurturing advocacy that inspires travelers before they book, as well as real-time support when they expect it. We're looking for a scrappy community builder who lives and breathes Reddit threads, Facebook groups, Discord servers, and the subtle art of brand voice. You'll own day-to-day engagement, content programming, and community health across platforms, providing an important and valuable brand touchpoint where travel conversations are happening.

Key Responsibilities

• Community Building & Advocacy

• Manage Klook's official subreddit, Discord server, Facebook page and other platforms as needed; participate in user discussions, monitor sentiment, dispel inaccuracies, escalate risks, etc.

• Develop strategies that nurture new members from "lurker" to "power user," rewarding UGC, reviews, and itinerary swaps.

• Cultivate relationships with Reddit communities, Facebook groups, Discord participants, and influencers; turn them into brand ambassadors and beta-testers for new opportunities.

• Content Collaboration

• Partner with internal teams to improve the customer and potential traveler experience with our products.

• Develop content and messaging playbooks that help grow Klook's presence across online communities.

• Develop a voice in the community that helps establish the Klook brand.

• Insights, reporting & experimentation

• Track subscriber growth, engagement rate, watch-through, share-of-voice, and sentiment; translate findings into weekly dashboards and A/B tests.

• Share feedback loops with Product and CX to improve traveler experience.

What You'll Bring

• 2+ years managing social or forum-based communities; at least one year each running brand channels on Discord, Facebook and Reddit.
• Fluency in Discord structure (channels organization, events, community guidelines, etc.), Facebook engagement (member onboarding, embedding, sponsored and gifted exchange posts) and Reddit culture (memes, flair, moderation tools, AMAs).
• A passion for travel and travel planning
• Confident writer with a knack for adapting tone across travel subcultures.
• Experience defusing conflicts, enforcing guidelines, and managing crisis comms.

What You'll Get

• Collaborative, global team with a long runway for growth.
• Medical, dental, vision, 401(k) with match, 15 PTO days, cell stipend, and a Klook Joy Allowance for—naturally—more travel.

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We're dedicated to creating a welcoming and supportive culture where everyone belongs.
Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter ("Agency"). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.
An Agency must obtain advance written approval from Klook's Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.

Our Social Casino project is a next-generation platform designed to deliver exciting, engaging, and compliant gaming experiences. Launching in September 2025, this project aims to set new standards in the sweepstakes casino space.

Location:
100% remote from the Philippines

Compensation
: $1000 - $1200 gross per month (based on experience)

Must have experience in
:

• at least 2-3 years as a Community Manager in the online casino / sweepstakes / sportsbook / sports betting industry
• building a community from scratch, with Bots for engagement, moderation and so on.
• how to read trends and metrics based on the community report (If any, for Discord, Telegram, Reddit etc.)

About the role:

We are looking for a passionate and experienced Community Manager to join our team. In this role, you will be responsible for fostering player engagement, managing social media presence, and building a vibrant and loyal community around our online casino brand.

This is a hands-on role ideal for someone who thrives in a fast-paced, digital-first environment and has direct experience in the iGaming, online casino or social casino industry.

Key Responsibilities:

• Develop and implement a community management strategy aligned with brand goals and player engagement KPIs.
• Manage and grow our social media presence across key platforms (Twitter/X, Facebook, Instagram, Discord, Telegram, etc.).
• Monitor community sentiment and moderate discussions to ensure a safe, respectful, and brand-positive environment.
• Plan and execute engaging content, promotions, and events tailored to online casino audiences.
• Act as the liaison between the player community and internal teams (marketing, product, support) to ensure feedback is heard and addressed.
• Analyze performance metrics and prepare regular reports on community engagement, sentiment, and growth.
• Stay on top of trends in iGaming, meme culture, and online behavior to keep content fresh and relevant.

Qualifications & Skills:

• At least 2-3 years of proven experience as a Community Manager or Social Media Manager in the online casino industry (this is a non-negotiable requirement).
• In-depth understanding of casino player behavior, gaming communities, and iGaming industry dynamics.
• Demonstrated ability to build and manage online communities with measurable success.
• Strong background in content planning, copywriting, and engagement strategies tailored to digital audiences.
• Must have the knowledge of building a community from scratch, with Bots for engagement, moderation and so on.
• Excellent communication and interpersonal skills, both written and verbal.
• Must also know how to read trends and metrics based on the community report (If any, for Discord, Telegram, Reddit etc.)
• Experience working independently in a remote, fast-paced team environment.
• Strong communication skills and ability to collaborate across departments in a fast-paced environment.
• Fluent English is required. Both written and verbal.

What's Offered:

• Competitive salary & performance incentives.
• Fully remote work & flexible hours.
• Opportunities for professional growth.
• Work with a passionate team shaping iGaming's future.

Job Description:

• Create, manage, and oversee content and editorial calendars - brainstorming, planning, and writing.

• Manage client's social media page and platforms - posting, scheduling, and reporting.

• Work with designers and project managers to ensure that strategy follows client brief and business goals.

• Set, plan and implement social media and communication campaigns and strategies.

• Provide engaging text, image and video content for all social media and professional accounts.

• Respond to customers in a timely manner.

• Monitor, track and report on feedback and online reviews.

• Organize and manage events to boost brand awareness.

• Coordinate with Marketing, PR and Communications teams.

• Liaise with Development and Sales departments.

• Respond to customers in a timely manner.

• Build relationships with customers, industry professionals and journalists.

• Stay up to date with digital technology trends.

• Any tasks directly or indirectly related to the above-mentioned business details requested by RELATIVITY MARKETING SOLUTIONS INC.

Qualifications:

• At least a year of experience

• Ability to thrive in a fast-paced, dynamic environment and quickly adapt to evolving trends, algorithms, and industry changes in digital marketing and social media.

• Genuine interest in building and nurturing online communities, understanding audience behavior, and fostering meaningful connections between brands and their followers.

• Excellent written and verbal communication skills, with the ability to interact professionally with community members, clients, and team members. Experience in customer support or public relations is advantageous.

• Deep understanding of major social media platforms (e.g., Facebook, Instagram, Twitter, LinkedIn, TikTok) and their best practices for community engagement, content creation, and audience targeting.

Community Manager

Location: Onsite – Ortigas, Pasig City, Philippines

Employment Type: Full-Time

Level: Entry-Level to Mid-Level

Reporting to: Player Support Squad Leader

Industry: Gaming / Digital Entertainment

About GameClub

GameClub is all about great games and even greater player experiences. As we continue to grow our global community, we're building a CS team that delivers helpful, friendly, and timely support to players — wherever they are. If you're passionate about gaming and helping people, this role could be your next quest.

About the Role

We are looking for a creative and passionate Community Manager to be the voice and heart of our gaming communities. In this role, you will be the bridge between GameClub and our players, cultivating a vibrant and engaged community across multiple platforms. Your work will directly impact player satisfaction, drive retention, and help us grow our ecosystem.

What You'll Do

• Design and implement a comprehensive community strategy aligned with our business goals, focusing on growth, engagement, and retention for both our gaming and crypto gaming communities. Develop and execute a community strategy to boost growth, engagement, and retention across our gaming and crypto gaming communities, aligning with business goals.
• Liaise between the community and internal teams (product, marketing, support, development) to ensure player feedback is prioritized.
• Spearhead major community-driven projects, including ambassador programs, beta testing groups, and large-scale online events.
• Oversee the day-to-day operations and growth of all our community platforms, ensuring they are optimized for user experience and engagement.
• Provide customer service to our players across our communication channels.
• Work in rotating shifts (including weekends and holidays) whenever needed.

What You Should Have

• 0–5 years of experience in community management and customer service.
• Excellent written and verbal communication in English.
• Bonus: Proficiency in additional languages (e.g. Tagalog, Bahasa, Thai, Vietnamese).
• Proficient in utilizing community platforms such as Discord, Meta, Telegram, Viber or similar tools.
• A grasp of blockchain technology, cryptocurrencies, and NFTs knowledge in cryptogaming.
• Comfortable using tools like Zendesk, Freshdesk, Intercom, or similar platforms.
• Tech-savvy with an understanding of mobile or PC games.
• A self-starter, engaging, and genuinely enjoys connecting to people, crucial for building trust with our community.

Why Join GameClub?

Be the frontline voice for our global player community.

Gain valuable experience in the gaming and support industry.

Work with a supportive, international team.

Opportunity to grow within the CS function as we expand globally.

Apply Now

Ready to help players enjoy their GameClub experience to the fullest? Send your resume and let's start the conversation

We are looking for a Community Manager to help manage and grow our online communities across two Facebook pages. This role is ideal for someone who enjoys engaging with audiences, building connections, and creating a positive online environment.

As a project-based position, this role requires consistent online presence, excellent communication skills, and the ability to work both independently and collaboratively in a hybrid setup based in BF Parañaque City.

Key Responsibilities

• Manage and monitor two Facebook pages daily.
• Respond to messages, comments, and inquiries promptly and professionally.
• Maintain community guidelines to ensure a respectful and engaging online space.
• Prepare regular reports on engagement, feedback, and community trends.
• Collaborate with the internal team to improve community processes and engagement strategies.
• Attend virtual or hybrid meetings for updates and reporting.
• Provide insights and recommendations for improved community interaction.

Qualifications

• At least 1 year of experience in community management, social media moderation, or digital marketing. Fresh Graduates are open to apply.
• Strong written and verbal communication skills in both English and Filipino.
• Proficient in Facebook Page management tools and Messenger.
• Excellent organizational and time management skills.
• Self-motivated, detail-oriented, and capable of working with minimal supervision.
• Willing to work 5 hours per day, Monday to Friday, in a hybrid setup (BF Parañaque City).

Send your CV & portfolio to

Join us and lets make WAVES

Job Types: Part-time, Fixed term

Contract length: 6 months

Expected hours: 25 per week

Benefits:

• Flexible schedule
• Opportunities for promotion
• Promotion to permanent employee
• Work from home

Work Location: In person

Community Manager (News & Social Media Platforms)

Location: On-site, Metro Manila

Lucca Creatives Inc.

About the Role

Lucca Creatives Inc. is looking for a
Community Manager
to handle and grow the social media platforms of a major news organization. The ideal candidate has solid experience in managing multiple platforms, understands news flow and audience behavior, and knows how to turn breaking stories into engaging, credible social media content.

Key Responsibilities:

• Manage and oversee day-to-day posting and scheduling of content across multiple social media platforms.
• Exercise sound news judgment in curating, verifying, and prioritizing stories.
• Write clear, concise, and compelling news copy fit for digital consumption.
• Track performance metrics, engagement, and insights to optimize reach and content strategy.
• Source, monitor, and validate trending topics and developing stories from reliable sources.
• Collaborate with editorial, graphics, and video teams for content planning and breaking coverage.
• Provide on-site coverage and real-time updates for live events or news assignments.

Qualifications:

• Strong knowledge of social media management tools and analytics.
• Up to date and highly interested in Philippine and global current affairs.
• Excellent writing and communication skills in both English and Filipino.
• Experience in community management, social media production, or news writing preferred.
• Creative, resourceful, and able to work under pressure.
• Willing to report on-site and cover field assignments when needed.

Why Join Us:

Be part of
Lucca Creatives Inc.
, a full-service creative and media agency that collaborates with leading broadcast and digital networks. Join a passionate team of storytellers and producers shaping how credible news and social content reach today's audiences.

Send your résumé and sample works to

with the subject line:
Community Manager – News & Social Media