8 Community & Social Care jobs in the Philippines
Human Capital Services Coordinator
TTEC
Posted 1 day ago
Job Viewed
Job Description
Your potential has a place here with TTEC's award-winning employment experience. As a Human Capital Services Coordinator working hybrid in Novaliches, Quezon City, Philippines, you'll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all!
**What You'll Do**
Have a passion for working on people-focused initiatives? Looking to support the People and Culture and talent acquisition teams in implementing programs? You'll help ensure employee records, files, and documents are entered into Oracle systems accurately, answer benefit questions, and provide backup support for recruitment initiatives. You'll answer questions about employee benefits and assist employees in finding the information they need to ensure proper enrollment and participation in benefits programs.
You'll report to Manager, Human Capital Services.
During a Typical Day, You'll
· Maintain and ensure accuracy of employee records as you file documents and encode data for new employee transfers, and terminations into the Oracle system with accuracy
· Stay up to data on system, internal procedures, and be the primary point of contact for other employees
· Aim to improve success metrics as you focus on projects for streamlining processes, minimizing employee costs, increasing employee satisfaction, or any other human resources systems or processes
· Handle employee inquiries regarding benefits open enrollment or any payroll and benefit problems as you reassure them that problems will be corrected quickly with minimal impact on the employee
· Support team members in answering questions about HC policies, procedures, benefits, and programs
· Ensure all terminated employees complete an exit survey as you complete exit interviews, analyze exit survey reports and data, and review the processes and feedback with team leaders
· Assist the talent acquisition team during periods of intense hiring goals by conducting interviews, extending offers, and other parts of the hiring process with candidates
What You Bring to the Role
· Great attention to detail
· Basic knowledge of MS Office applications
· Learn data entry into the Oracle database system
· Friendly approachable demeanor - natural helpfulness and basic knowledge of customer service
· Manage time wisely and multi-task
· Great desire to learn other People and Culture programs and roles
**What You Can Expect**
· Supportive of your career and professional development
· An inclusive culture and community minded organization where giving back is encouraged
· A global team of curious lifelong learners guided by our company values
· Ask us about our paid time off (PTO) and wellness and healthcare benefits
· And yes. a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you
Visit for more information.
**About TTEC**
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
#LI-Hybrid
**Title:** _Human Capital Services Coordinator_
**Location:** _PH-National Capital-Quezon City, Metro Manila_
**Requisition ID:** _047FV_
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all!
**What You'll Do**
Have a passion for working on people-focused initiatives? Looking to support the People and Culture and talent acquisition teams in implementing programs? You'll help ensure employee records, files, and documents are entered into Oracle systems accurately, answer benefit questions, and provide backup support for recruitment initiatives. You'll answer questions about employee benefits and assist employees in finding the information they need to ensure proper enrollment and participation in benefits programs.
You'll report to Manager, Human Capital Services.
During a Typical Day, You'll
· Maintain and ensure accuracy of employee records as you file documents and encode data for new employee transfers, and terminations into the Oracle system with accuracy
· Stay up to data on system, internal procedures, and be the primary point of contact for other employees
· Aim to improve success metrics as you focus on projects for streamlining processes, minimizing employee costs, increasing employee satisfaction, or any other human resources systems or processes
· Handle employee inquiries regarding benefits open enrollment or any payroll and benefit problems as you reassure them that problems will be corrected quickly with minimal impact on the employee
· Support team members in answering questions about HC policies, procedures, benefits, and programs
· Ensure all terminated employees complete an exit survey as you complete exit interviews, analyze exit survey reports and data, and review the processes and feedback with team leaders
· Assist the talent acquisition team during periods of intense hiring goals by conducting interviews, extending offers, and other parts of the hiring process with candidates
What You Bring to the Role
· Great attention to detail
· Basic knowledge of MS Office applications
· Learn data entry into the Oracle database system
· Friendly approachable demeanor - natural helpfulness and basic knowledge of customer service
· Manage time wisely and multi-task
· Great desire to learn other People and Culture programs and roles
**What You Can Expect**
· Supportive of your career and professional development
· An inclusive culture and community minded organization where giving back is encouraged
· A global team of curious lifelong learners guided by our company values
· Ask us about our paid time off (PTO) and wellness and healthcare benefits
· And yes. a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you
Visit for more information.
**About TTEC**
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
#LI-Hybrid
**Title:** _Human Capital Services Coordinator_
**Location:** _PH-National Capital-Quezon City, Metro Manila_
**Requisition ID:** _047FV_
This advertiser has chosen not to accept applicants from your region.
0
Behavioral Intake Counselor - Quezon City
UnitedHealth Group
Posted 2 days ago
Job Viewed
Job Description
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together**
**Primary Responsibilities:**
+ Initial behavioral health triage of members in a call center environment
+ Analyze and investigate members' questions
+ Provide explanations and interpretations of benefits/coverage, benefit authorizations, treatment plan processing and assistance in finding behavioral health services
+ Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
What makes your clinical career greater with UnitedHealth Group? You can improve the health of others and help heal the health care system. You can work with in an incredible team culture; a clinical and business collaboration that is learning and evolving every day. And, when you contribute, you'll open doors for yourself that simply do not exist in any other organization, anywhere.
**Required Qualifications:**
+ Masters degree in a Behavioral Health field (Counseling, psychology, social work, human services)
+ 1+ years of experience in Behavioral Health field with direct client contact
+ Basic level of computer skills in a professional setting, ability to toggle between systems and type 35 - 40 WPM
**Preferred Qualification:**
+ 1+ years of prior experience in a call center
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._
_Optum is a drug-free workplace. © 2025 Optum Global Solutions (Philippines) Inc. All rights reserved._
**Primary Responsibilities:**
+ Initial behavioral health triage of members in a call center environment
+ Analyze and investigate members' questions
+ Provide explanations and interpretations of benefits/coverage, benefit authorizations, treatment plan processing and assistance in finding behavioral health services
+ Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
What makes your clinical career greater with UnitedHealth Group? You can improve the health of others and help heal the health care system. You can work with in an incredible team culture; a clinical and business collaboration that is learning and evolving every day. And, when you contribute, you'll open doors for yourself that simply do not exist in any other organization, anywhere.
**Required Qualifications:**
+ Masters degree in a Behavioral Health field (Counseling, psychology, social work, human services)
+ 1+ years of experience in Behavioral Health field with direct client contact
+ Basic level of computer skills in a professional setting, ability to toggle between systems and type 35 - 40 WPM
**Preferred Qualification:**
+ 1+ years of prior experience in a call center
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._
_Optum is a drug-free workplace. © 2025 Optum Global Solutions (Philippines) Inc. All rights reserved._
This advertiser has chosen not to accept applicants from your region.
1
Behavorial Intake Counselor - Makati
Makati, National Capital Region
UnitedHealth Group
Posted 2 days ago
Job Viewed
Job Description
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together**
**Primary Responsibilities:**
+ Initial behavioral health triage of members in a call center environment
+ Analyze and investigate members' questions
+ Provide explanations and interpretations of benefits/coverage, benefit authorizations, treatment plan processing and assistance in finding behavioral health services
+ Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
What makes your clinical career greater with UnitedHealth Group? You can improve the health of others and help heal the health care system. You can work with in an incredible team culture; a clinical and business collaboration that is learning and evolving every day. And, when you contribute, you'll open doors for yourself that simply do not exist in any other organization, anywhere.
**Required Qualifications:**
+ Masters degree in a Behavioral Health field (Counseling, psychology, social work, human services)
+ 1+ years of experience in Behavioral Health field with direct client contact
+ Basic level of computer skills in a professional setting, ability to toggle between systems and type 35 - 40 WPM
**Preferred Qualification:**
+ 1+ years of prior experience in a call center
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._
_Optum is a drug-free workplace. © 2025 Optum Global Solutions (Philippines) Inc. All rights reserved._
**Primary Responsibilities:**
+ Initial behavioral health triage of members in a call center environment
+ Analyze and investigate members' questions
+ Provide explanations and interpretations of benefits/coverage, benefit authorizations, treatment plan processing and assistance in finding behavioral health services
+ Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
What makes your clinical career greater with UnitedHealth Group? You can improve the health of others and help heal the health care system. You can work with in an incredible team culture; a clinical and business collaboration that is learning and evolving every day. And, when you contribute, you'll open doors for yourself that simply do not exist in any other organization, anywhere.
**Required Qualifications:**
+ Masters degree in a Behavioral Health field (Counseling, psychology, social work, human services)
+ 1+ years of experience in Behavioral Health field with direct client contact
+ Basic level of computer skills in a professional setting, ability to toggle between systems and type 35 - 40 WPM
**Preferred Qualification:**
+ 1+ years of prior experience in a call center
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._
_Optum is a drug-free workplace. © 2025 Optum Global Solutions (Philippines) Inc. All rights reserved._
This advertiser has chosen not to accept applicants from your region.
2
Autism at Work Program - Philippines
Pasig City, National Capital Region
SAP
Posted 2 days ago
Job Viewed
Job Description
For more information about SAP Autism at Work, see our website ( .
**PURPOSE:**
We recognize that there are autistic people who have the right skillset and education but may otherwise be "screened out" of roles due to lack of work experience or difficulty with interviewing. Our program is designed to reduce barriers of entry that many individuals on the spectrum face when joining the corporate world and aims to ensure qualified candidates have the same opportunities as neurotypical candidates.
The **Autism at Work** program professional-level posting is for people on the autism spectrum who have already completed their education, higher education, or a substantial part of their studies.
We know that each person is unique and therefore we aim to provide each person with an experience that fits their needs so they can shine. At SAP, you can be yourself - we value everyone's unique, authentic identities.
**HOW DOES IT WORK?**
Applying to the **Autism at Work** program via this posting is the pathway to accessing the program offerings including guidance and support when searching and applying for positions within SAP. Please note this posting is **not for a specific job.** Roles held by colleagues who have joined through **Autism at Work** have included cyber security, cloud, database, data science, artificial intelligence, recruiter, communications specialist, quality management, and pre-sales specialist. Employment opportunities for **Autism at Work** candidates are not limited to a specific role or Board Area and roles are not specifically created for autistic candidates.
Completed applications are reviewed and candidates who have passed an initial screening will receive a response regarding the next steps. The **Autism at Wor** k program works with third-party partners in each location and our partners are involved at specific stages of the application process.
Please note that applying does not guarantee that an applicant will proceed to the next stage in the selection process or eventually secure a position. Final candidates for each job are selected based on the needs of the specific role.
**EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES:**
SAP is seeking skilled talent for a wide variety of exciting roles. Alongside your skills and qualifications for your area of interest, you should meet the following minimum requirements:
- You can read, write, and speak English
- You are interested in working in a corporate work environment and have a desire to learn
**POTENTIAL FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO:**
- Accounts Payable
- Accounts Receivable
- Internal Audit of Employee Expenses
- Vendor Master Data
- Accounting Operations
- More.
**WORK EXPERIENCE:**
Previous work experience is not mandatory but may be an advantage depending on the role. Be sure to include information regarding previous work or volunteer experience in your application.
For more information about SAP Autism at Work, see our website ( .
**PURPOSE:**
We recognize that there are autistic people who have the right skillset and education but may otherwise be "screened out" of roles due to lack of work experience or difficulty with interviewing. Our program is designed to reduce barriers of entry that many individuals on the spectrum face when joining the corporate world and aims to ensure qualified candidates have the same opportunities as neurotypical candidates.
The **Autism at Work** program professional-level posting is for people on the autism spectrum who have already completed their education, higher education, or a substantial part of their studies.
We know that each person is unique and therefore we aim to provide each person with an experience that fits their needs so they can shine. At SAP, you can be yourself - we value everyone's unique, authentic identities.
**HOW DOES IT WORK?**
Applying to the **Autism at Work** program via this posting is the pathway to accessing the program offerings including guidance and support when searching and applying for positions within SAP. Please note this posting is **not for a specific job.** Roles held by colleagues who have joined through **Autism at Work** have included cyber security, cloud, database, data science, artificial intelligence, recruiter, communications specialist, quality management, and pre-sales specialist. Employment opportunities for **Autism at Work** candidates are not limited to a specific role or Board Area and roles are not specifically created for autistic candidates.
Completed applications are reviewed and candidates who have passed an initial screening will receive a response regarding the next steps. The **Autism at Wor** k program works with third-party partners in each location and our partners are involved at specific stages of the application process.
Please note that applying does not guarantee that an applicant will proceed to the next stage in the selection process or eventually secure a position. Final candidates for each job are selected based on the needs of the specific role.
**EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES:**
SAP is seeking skilled talent for a wide variety of exciting roles. Alongside your skills and qualifications for your area of interest, you should meet the following minimum requirements:
- You can read, write, and speak English
- You are interested in working in a corporate work environment and have a desire to learn
**POTENTIAL FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO:**
- Accounts Payable
- Accounts Receivable
- Internal Audit of Employee Expenses
- Vendor Master Data
- Accounting Operations
- More.
**WORK EXPERIENCE:**
Previous work experience is not mandatory but may be an advantage depending on the role. Be sure to include information regarding previous work or volunteer experience in your application.
For more information about SAP Autism at Work, see our website ( .
This advertiser has chosen not to accept applicants from your region.
3
Community Management Analyst
Meycauayan, Bulacan
Nestle
Posted 2 days ago
Job Viewed
Job Description
**POSITION SNAPSHOT**
Location: Open slots for Meycauayan, Bulacan
Company: Nestlé Business Services AOA, Inc.
Full time, Hybrid
Bachelor's Degree
1+ year of experience
**POSITION SUMMARY**
Joining Nestlé means you are joining the largest food and beverage company in the world. At our very core, we are a human environment - passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future.
Our Team in Nestlé Business Services is in charge of delivering world class business support to our colleagues and clients in Nestlé globally. We are committed to deliver with passion, reliability, innovation, discipline and excellence. Are you ready to join us?
**A DAY IN THE LIFE.**
+ Develop and implement community engagement strategies to grow and nurture online communities.
+ Create and curate engaging content to share with the community across various platforms.
+ Monitor community activities, moderate discussions, and ensure compliance with community guidelines and policies.
+ Create FAQs for any product information, promotion/marketing activity, etc.
+ Respond to member inquiries, comments, and concerns in a timely and professional manner.
+ Foster meaningful interactions and build relationships with community members to encourage active participation.
+ Gather feedback from community members and provide insights to the organization for continuous improvement.
+ Track and analyze community metrics to measure engagement, growth, and sentiment.
+ Collaborate with cross-functional teams, including marketing, customer support, and product development, to align community strategies with business goals.
+ Stay updated on industry trends and best practices in community management.
+ Serve as an advocate for the community within the organization, representing their interests and needs.
**ARE YOU A FIT?**
+ Bachelor's degree in marketing, business studies, communications, journalism, and media studies.
+ 1-2 years of professional experience in Digital and Social Media.
+ Extensive knowledge of various Social Media platforms, including X, Facebook, LinkedIn, Instagram, YouTube, and TikTok.
+ Proficiency in utilizing social media listening tools such as Social Studio, Socialbakers, Sprinklr, TalkWalker, Google Analytics, or similar platforms.
+ Demonstrated expertise in written communication with 3-5 years of experience in crafting content and copywriting for diverse formats, including community groups, FAQs, social media, communications, and other written materials.
+ Strong analytical skills with the ability to work with large volumes of data, extract meaningful insights, and effectively communicate findings through quantitative and qualitative analysis.
+ Advanced proficiency in Microsoft Excel, including pivot tables and the creation of comprehensive dashboards, is an advantage.
+ Experience in data visualization tools such as Power BI or similar, coupled with exceptional presentation skills, is highly desirable.
+ Proficient user of MS Word and PowerPoint for creating professional documents and presentations.
+ Exceptional data analysis and problem-solving abilities, with a track record of successfully tackling analytical tasks.
+ Excellent command of the English language at an advanced level.
+ Published works or sample written work available to showcase exceptional writing skills.
Location: Open slots for Meycauayan, Bulacan
Company: Nestlé Business Services AOA, Inc.
Full time, Hybrid
Bachelor's Degree
1+ year of experience
**POSITION SUMMARY**
Joining Nestlé means you are joining the largest food and beverage company in the world. At our very core, we are a human environment - passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future.
Our Team in Nestlé Business Services is in charge of delivering world class business support to our colleagues and clients in Nestlé globally. We are committed to deliver with passion, reliability, innovation, discipline and excellence. Are you ready to join us?
**A DAY IN THE LIFE.**
+ Develop and implement community engagement strategies to grow and nurture online communities.
+ Create and curate engaging content to share with the community across various platforms.
+ Monitor community activities, moderate discussions, and ensure compliance with community guidelines and policies.
+ Create FAQs for any product information, promotion/marketing activity, etc.
+ Respond to member inquiries, comments, and concerns in a timely and professional manner.
+ Foster meaningful interactions and build relationships with community members to encourage active participation.
+ Gather feedback from community members and provide insights to the organization for continuous improvement.
+ Track and analyze community metrics to measure engagement, growth, and sentiment.
+ Collaborate with cross-functional teams, including marketing, customer support, and product development, to align community strategies with business goals.
+ Stay updated on industry trends and best practices in community management.
+ Serve as an advocate for the community within the organization, representing their interests and needs.
**ARE YOU A FIT?**
+ Bachelor's degree in marketing, business studies, communications, journalism, and media studies.
+ 1-2 years of professional experience in Digital and Social Media.
+ Extensive knowledge of various Social Media platforms, including X, Facebook, LinkedIn, Instagram, YouTube, and TikTok.
+ Proficiency in utilizing social media listening tools such as Social Studio, Socialbakers, Sprinklr, TalkWalker, Google Analytics, or similar platforms.
+ Demonstrated expertise in written communication with 3-5 years of experience in crafting content and copywriting for diverse formats, including community groups, FAQs, social media, communications, and other written materials.
+ Strong analytical skills with the ability to work with large volumes of data, extract meaningful insights, and effectively communicate findings through quantitative and qualitative analysis.
+ Advanced proficiency in Microsoft Excel, including pivot tables and the creation of comprehensive dashboards, is an advantage.
+ Experience in data visualization tools such as Power BI or similar, coupled with exceptional presentation skills, is highly desirable.
+ Proficient user of MS Word and PowerPoint for creating professional documents and presentations.
+ Exceptional data analysis and problem-solving abilities, with a track record of successfully tackling analytical tasks.
+ Excellent command of the English language at an advanced level.
+ Published works or sample written work available to showcase exceptional writing skills.
This advertiser has chosen not to accept applicants from your region.
4
HRO My Life MyLife Advisor I
Makati City, National Capital Region
ADP
Posted 2 days ago
Job Viewed
Job Description
ADP is hiring a MyLife Advisor I. The Employee Service Center supports Comprehensive Service and TotalSource (PEO and ASO) clients by providing guidance and research in response to a wide variety of questions and issues presented by participants, HR and Third-Party vendors. The persons in these roles will use multiple tools and resources in order to develop an accurate and comprehensive response to inquiries. In these roles they will also interface with multiple ADP business partners such as payroll, HR and benefits. This also requires the ability to interface and collaborate with third party vendors on resolution. To support a seamless interaction for our clients, all levels will also have familiarity with common payroll, benefits and HR questions utilizing multiple applications. As associates move up through the job family, they will be required to work more independently, handle more complex calls, may specialize in a given subject area, and assist less experienced representatives. At the most senior level, the Representative will be required to act as back-up to the Manager/Team Lead. We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, and Social Responsibility.
ADP is hiring a MyLife Advisor I. The Employee Service Center supports Comprehensive Service and TotalSource (PEO and ASO) clients by providing guidance and research in response to a wide variety of questions and issues presented by participants, HR and Third-Party vendors. The persons in these roles will use multiple tools and resources in order to develop an accurate and comprehensive response to inquiries. In these roles they will also interface with multiple ADP business partners such as payroll, HR and benefits. This also requires the ability to interface and collaborate with third party vendors on resolution. To support a seamless interaction for our clients, all levels will also have familiarity with common payroll, benefits and HR questions utilizing multiple applications. As associates move up through the job family, they will be required to work more independently, handle more complex calls, may specialize in a given subject area, and assist less experienced representatives. At the most senior level, the Representative will be required to act as back-up to the Manager/Team Lead. We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, and Social Responsibility.
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.
ADP is hiring a MyLife Advisor I. The Employee Service Center supports Comprehensive Service and TotalSource (PEO and ASO) clients by providing guidance and research in response to a wide variety of questions and issues presented by participants, HR and Third-Party vendors. The persons in these roles will use multiple tools and resources in order to develop an accurate and comprehensive response to inquiries. In these roles they will also interface with multiple ADP business partners such as payroll, HR and benefits. This also requires the ability to interface and collaborate with third party vendors on resolution. To support a seamless interaction for our clients, all levels will also have familiarity with common payroll, benefits and HR questions utilizing multiple applications. As associates move up through the job family, they will be required to work more independently, handle more complex calls, may specialize in a given subject area, and assist less experienced representatives. At the most senior level, the Representative will be required to act as back-up to the Manager/Team Lead. We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, and Social Responsibility.
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.
This advertiser has chosen not to accept applicants from your region.
5
Social Worker
De La Salle Medical and Health Sciences Institute
Posted today
Job Viewed
Job Description
**Licensed Social Worker**
**Social Work Ethics, Principles and techniques of counseling, communication skills, computer skills, Decision making and resource mobilization.**
Ability to commute/relocate:
- Dasmariñas, Cavite: Reliably commute or planning to relocate before starting work (required)
**Social Work Ethics, Principles and techniques of counseling, communication skills, computer skills, Decision making and resource mobilization.**
Ability to commute/relocate:
- Dasmariñas, Cavite: Reliably commute or planning to relocate before starting work (required)
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest Community and social care Jobs in Philippines !
6
Process Services Professional-human Resources
IBM
Posted today
Job Viewed
Job Description
**Introduction**
The HR Service Administrator is an integral part of IBM and HR. Your goal is to create an outstanding employee experience for IBMers by delivering HR-related services and supporting our employees as they support our customers and clients. Help IBMers to build their career by providing them with a personalized experience. In this role, you can be part of a team that works with all areas of our global organization and is empowered to achieve goals that align with IBM strategy.
**Your Role and Responsibilities**
The Process Services Professional-Human Resources Operations (EDM) will be responsible in the administration of Employee Data Management processes such as Org Management and Personal Data Changes, etc. He/She will be assigned to handle US account depending on volume transactions or complexities.
The Process Services Professional-Human Resources Operations (EDM) meets the job requirements of this role by meeting Service Level Agreements and delivering productivity and process improvements.
Analyzes, inputs and processes data updates in SAP. Ensure timeliness and accuracy of data inputs and reports.
Provides services that rely on the processed employee data update to meet the demands of the Service Level Agreement (SLA).
Collaborates with other teams in ensuring transactions are processed accurately and timely.
Provides solutions to issues and coordinates with respective teams on brought up by client or contact center.
Builds, updates and reviews documentation related to processing, reports and job aids used to lead data.
Proactively identify trends and areas for improvement and suggest resolution to management.
**Required Technical and Professional Expertise**
- You possess at least a Bachelor's/College Degree, Psychology / Human Resource Management, Business Studies/Administration/Management or equivalent
- At least 1 year of related experience, preferably in a BPO setting
- Above average to excellent communication skills
- Amenable to work on a client-based schedule (Night Shift)
- Amenable to work in Quezon City
**Preferred Technical and Professional Expertise**
**About Business Unit**
IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.
Are you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.
Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change - to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.
It's time to define your career.
**About IBM**
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
**Location Statement**
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
The HR Service Administrator is an integral part of IBM and HR. Your goal is to create an outstanding employee experience for IBMers by delivering HR-related services and supporting our employees as they support our customers and clients. Help IBMers to build their career by providing them with a personalized experience. In this role, you can be part of a team that works with all areas of our global organization and is empowered to achieve goals that align with IBM strategy.
**Your Role and Responsibilities**
The Process Services Professional-Human Resources Operations (EDM) will be responsible in the administration of Employee Data Management processes such as Org Management and Personal Data Changes, etc. He/She will be assigned to handle US account depending on volume transactions or complexities.
The Process Services Professional-Human Resources Operations (EDM) meets the job requirements of this role by meeting Service Level Agreements and delivering productivity and process improvements.
Analyzes, inputs and processes data updates in SAP. Ensure timeliness and accuracy of data inputs and reports.
Provides services that rely on the processed employee data update to meet the demands of the Service Level Agreement (SLA).
Collaborates with other teams in ensuring transactions are processed accurately and timely.
Provides solutions to issues and coordinates with respective teams on brought up by client or contact center.
Builds, updates and reviews documentation related to processing, reports and job aids used to lead data.
Proactively identify trends and areas for improvement and suggest resolution to management.
**Required Technical and Professional Expertise**
- You possess at least a Bachelor's/College Degree, Psychology / Human Resource Management, Business Studies/Administration/Management or equivalent
- At least 1 year of related experience, preferably in a BPO setting
- Above average to excellent communication skills
- Amenable to work on a client-based schedule (Night Shift)
- Amenable to work in Quezon City
**Preferred Technical and Professional Expertise**
**About Business Unit**
IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.
Are you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.
Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change - to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.
It's time to define your career.
**About IBM**
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
**Location Statement**
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
This advertiser has chosen not to accept applicants from your region.
7