9 Communication Skills jobs in the Philippines

The Learning & Development Foundation Skills Trainer is a role within the Human Resources Group specifically under the Learning & Development Team, supporting both L&D and its Communication & Values Training teams. The primary functions of the C&VT Trainer are but not limited to:

1. Developing Training Programs

• Proactively lead/assist in designing and delivering training sessions focused on communication skills, culture awareness and sensitivity.

2. Assessing Needs

• Evaluate the communication and cultural competency needs of teams or individuals to tailor programs effectively.

3. Training Delivery

• Conduct training on topics but not limited to American culture, grammar and pronunciation, customer service, and assertiveness communication.

4. Creating Resources

• Develop manuals, online modules, and other materials to support learning.

5. Monitoring & Tracking Performance

• Assess the impact of training sessions and refine programs based on feedback.

6. Model & Promote Inclusivity

• Encourage open dialogue about cultural differences and foster an inclusive environment.

Qualifications:

• At least two (2) years in a corporate role within the BPO industry
• At least six (6) months of experience in customer-facing/interaction roles, excellent command of the English language, written and verbal.
• Bachelor's Degree preferred
• Strong Communication and Interpersonal Skills
• Strong Organizing Skills
• Exposed to Adult Learning Principles and Practices
• Advanced Instructional Design Skills
• Advanced Report-Writing Capability and Data Storytelling
• Basic Facilitation and Presentation Abilities
• Adaptability and Flexibility
• Patient and Enthusiastic
• Resilient and Open to Learning
• Reliable and Professional
• Must be willing to work on a hybrid setup in Ortigas, Pasig City.

The Learning & Development Foundation Skills Trainer is a role within the Human Resources Group specifically under the Learning & Development Team, supporting both L&D and its Communication & Values Training teams. The primary functions of the C&VT Trainer are but not limited to:

1. Developing Training Programs

• Proactively lead/assist in designing and delivering training sessions focused on communication skills, culture awareness and sensitivity.

2. Assessing Needs

• Evaluate the communication and cultural competency needs of teams or individuals to tailor programs effectively.

3. Training Delivery

• Conduct training on topics but not limited to American culture, grammar and pronunciation, customer service, and assertiveness communication.

4. Creating Resources

• Develop manuals, online modules, and other materials to support learning.

5. Monitoring & Tracking Performance

• Assess the impact of training sessions and refine programs based on feedback.

6. Model & Promote Inclusivity

• Encourage open dialogue about cultural differences and foster an inclusive environment.

Qualifications:

• At least two (2) years in a corporate role within the BPO industry
• At least six (6) months of experience in customer-facing/interaction roles, excellent command of the English language, written and verbal.
• Bachelor's Degree preferred
• Strong Communication and Interpersonal Skills
• Strong Organizing Skills
• Exposed to Adult Learning Principles and Practices
• Advanced Instructional Design Skills
• Advanced Report-Writing Capability and Data Storytelling
• Basic Facilitation and Presentation Abilities
• Adaptability and Flexibility
• Patient and Enthusiastic
• Resilient and Open to Learning
• Reliable and Professional
• Must be willing to work on a hybrid setup in Ortigas, Pasig City.

Job Type: Full-time

Work Location: In person

We are looking for a skilled and customer-focused Telco Tech with excellent communication skills to join our Davao-based team. The role involves providing technical support for telecommunications services, assisting customers with troubleshooting, and ensuring efficient resolution of technical issues. You will collaborate with internal teams to maintain service quality and deliver an outstanding customer experience.

The ideal candidate has strong problem-solving abilities, technical knowledge of telco systems, and the ability to communicate complex information clearly and professionally.

We are seeking individuals with excellent communication skills to join our growing team in Cebu City This is your opportunity to build a rewarding career in customer service, where you'll play a key role in assisting clients and delivering outstanding support. HS and SHS graduates are welcome to apply—what matters most is your passion for helping people and your ability to communicate effectively.

As part of our team, you will handle customer concerns through calls, chat, or email, ensuring inquiries are addressed with clarity and professionalism. You will provide accurate information, resolve issues efficiently, and create positive customer experiences that build trust and satisfaction. Training will be provided to help you succeed in your role.

We're looking for detail-oriented, enthusiastic individuals who are eager to learn and grow. If you have the drive to succeed and the confidence to engage with customers, this role is the perfect stepping stone for your career. Apply today and be part of our Cebu team

NOTE: This is an on-site role in Cebu City. No virtual interviews. Applicants must be ready to work on-site and follow health protocols.

Job Summary

Are you passionate about empowering professionals to communicate with confidence and clarity? We're looking for a seasoned Communication & Soft Skills Trainer to lead impactful training sessions, design engaging modules, and coach teams toward peak performance. If you thrive in a dynamic environment and love seeing people grow, this is your chance to make a real difference—while working with a team that values your expertise.

Key Responsibilities

• Facilitate high-impact training sessions focused on communication, interpersonal skills, and professional development.
• Design and develop customized training modules tailored to team needs and business goals.
• Coach and mentor employees to enhance performance, confidence, and collaboration.
• Collaborate with leadership to assess training effectiveness and identify areas for improvement.
• Deliver engaging presentations and workshops that inspire and educate.
• Work onsite during graveyard hours to support global teams and ensure training continuity.

Qualifications

• Bachelor's Degree (required).
• Minimum of 5 years' experience in training facilitation and module development.
• Proven success in coaching and mentoring teams to drive measurable performance improvements.
• Exceptional communication, presentation, and interpersonal skills.
• Willingness to work onsite and adapt to a graveyard shift schedule.
• Strong organizational and time management abilities.

Why Join Us?

• Be part of a company that invests in people development.
• Lead transformative training programs that shape careers.
• Work with a passionate, collaborative team.
• Competitive compensation and growth opportunities.

A Communication & Soft Skills Trainer is responsible for designing, developing, and delivering training programs to enhance employees' communication, interpersonal, and professional skills. They assess training needs, create engaging content, conduct workshops, and provide coaching to improve verbal and written communication, customer service, conflict resolution, and leadership abilities. The trainer ensures employees develop confidence and adaptability in workplace interactions, contributing to overall team performance and business success.

Work setup:

Onsite - Cebu

Qualifications

• At least five years of experience in a training role within the BPO industry is required.
• Proven experience in creating and developing training modules from scratch is essential.
• Must have hands-on experience in the mortgage sector.
• Demonstrated success in coaching and mentoring teams to enhance their performance and skills.
• The candidate must be able to start immediately.

Qualifications:

• At least 5 years experience in training in a BPO Industry
• With experience in module creation
• With experience in Mortgage
• Proven experience in coaching and mentoring teams for performance enhancement.
• CAN START ASAP

Location: Cebu City

Work Schedule: Flexible depends on training

Work Setup: ONSITE

Job Type: Full-time

Pay: Php35, Php50,000.00 per month

Work Location: In person