78 Clinical Coordination jobs in the Philippines

Position: Clinical Support Specialist

Location: Cebu City (Onsite)

WE ARE HIRING 15 APPLICANTS ONLY

Compensation and Benefits:

• Earn up to ₱24,000 plus monthly salary
• ₱2,000 Monthly Allowance
• 20% Night Differential
• Day 1 HMO
• Attendance Bonus
• Clothing Allowance
• Other account allowances (to be discussed during your initial interview)

Minimum Qualifications:

• Open to fresh graduates of

ANY MEDICAL ALLIED COURSES

• Excellent communication and customer service skills
• Willing to work on shifting schedules and holidays
• Willing to work onsite in Cebu City
• Willing to work ASAP

START DATE EVERY FRIDAY OR MONDAY OF THE WEEK ONCE YOU'RE HIRED

How to Apply: Interested applicants may apply via Indeed or send your updated CV or resume

Use the subject line: CEBU CLINICAL - YOUR SURNAME

Job Types: Full-time, Fresh graduate

Pay: Php16, Php24,000.00 per month

Benefits:

• Health insurance
• Paid training
• Pay raise

Application Question(s):

• Are you willing to start ASAP?

Work Location: In person

Medical Allied Graduates – Start Your Healthcare Career (Cebu IT Park)

Location: Cebu IT Park (Work Onsite)

Schedule: Night Shift | Fixed Weekends Off

Salary Package: ₱20,600 + Competitive Benefits

Qualifications:

• Graduate of any Medical Allied Course (BSN, MedTech, Pharmacy, PT, RadTech, Psych, etc.)
• With or without work experience (Fresh graduates and board passers are welcome)
• Good to Excellent communication skills
• Amenable to work onsite in Cebu IT Park
• Can start ASAP

Perks & Benefits:

• HMO coverage on Day 1 (with dependent)
• Life Insurance
• Annual Appraisal & Career Growth Opportunities
• Fixed Weekends Off for work-life balance

How to Apply:

Send your updated CV to

Subject line: Medical Allied Cebu

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php18, Php25,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Ability to commute/relocate:

• Cebu City: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Course Taken?
• Expected Salary Package?
• Name/Email/Viber/Can start asap

Work Location: In person

About the role

We are looking for a dedicated and caring Patient Care Associate to join our team at the Kaiser Medical Center in Makati City, Metro Manila. This position will involve providing high-quality patient care and support as part of a critical project-based role. As a Patient Care Associate, you will be an integral part of our mission to deliver exceptional healthcare services to our patients.

What you'll be doing

• Greeting and welcoming patients, and assisting them with check-in and check-out procedures
• Monitoring and recording patient vital signs, symptoms, and progress
• Providing compassionate and attentive patient care, including assistance with daily living activities
• Collaborating with the medical team to ensure seamless coordination of patient care
• Maintaining accurate and detailed patient records and documentation
• Adhering to all hospital policies, procedures, and safety protocols
• Contributing to a positive and professional healthcare environment

What we're looking for

• A minimum of 1 year of experience in a patient care or healthcare support role
• Strong communication and interpersonal skills, with the ability to interact compassionately with patients and their families
• Excellent attention to detail and the ability to accurately record and maintain patient information
• A team-oriented mindset and the flexibility to adapt to a fast-paced healthcare environment
• Certification or training in patient care, medical administration, or a related field is preferred

If you are ready to join our team and make a meaningful impact, apply now for this exciting opportunity.

We are seeking a detail-oriented and empathetic
Patient Care & Consultation Coordinator
to support our mental health practice. This role involves handling patient pre-consultations, managing follow-ups, coordinating schedules (with a focus on international patients), and maintaining strong communication throughout the patient journey. The ideal candidate is highly organized, proactive, and skilled at building trust with patients while ensuring smooth operational flow.

Key Responsibilities

• Conduct pre-consultations and assist patients in understanding the intake process.
• Manage scheduling and appointment coordination, including for international patients across time zones.
• Perform patient outreach via phone calls, email, and follow-ups to ensure engagement and satisfaction.
• Fill out and process patient paperwork accurately and promptly.
• Follow up with warm leads to increase patient conversion and retention.
• Collaborate with providers and team members to support efficient clinic operations.

Requirements
*Qualifications & Preferences *

• Excellent communication skills with a clear, neutral speaking voice (no heavy accent).
• Prior experience in billing (preferred).
• Background in mental health services or practices (highly preferred).
• Sales and social media management experience (huge plus).
• Strong organizational skills with attention to detail.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

*Tools & Systems Used *

• CRM: GoHighLevel
• EMR: Valant
• Phone/Scheduling: Weave

Training and Marketing Professionals Inc.(TMPI) is looking for (3) Clinical Supply Support Associate (CSSA) - CSSM

• Fully WFH set-up
• Working on night shift/graveyard shift
• With competitive salary

Overview:

- The role of the Clinical Supply Support Associate (CSSA) is to support and lead the project management for the provision of clinical supplies distributed by Global Clinical Supply (GCS) for clinical studies involving Pfizer-Sponsored Studies, investigational research, research collaboration and expanded access programs. This role will require translating supply demand into effective supply chain strategies. This strategy is reflected in operating plans, inclusive of scope, time, cost, risk, and communication plans which balance the needs of the study sponsors and expanded access patients. This work requires individuals to be change agile and demonstrate initiative-taking project and time management skills to meet program and study deliverables. This role also provides support to CSSM Office in delivering metrics, tracking performance, and developing tools to drive visibility of the CSSM program management. This role is required to provide support in other global time zones.

SKILLS:

• Excellent organizational skills required.
• Fluent in written and spoken English.
• Fluent in MS Office 365 applications.
• Exposure to working in a GMP/GCP environment and with regulatory audit teams.
• Strong analytical and problem-solving skills, with the ability to collaborate effectively with colleagues and customers in a matrix environment.
• Demonstrated experience in project management and implementation techniques.
• Strong working knowledge and understanding of drug development processes, database structures, relational database management software, and analysis tools.

QUALIFICATIONS:

• BA/BS in supply chain, scientific, computer science or business field with at least 2 years experience in pharmaceutical industry and/or supply chain management.
• Proven ability to effectively develop, communicate, and execute project plans with multiple stakeholders.
• Strong interpersonal skills with a demonstrated ability to manage stakeholders in different levels of technical and business roles.

JOB DESCRIPTION:

• Serve as a point of contact in providing broad consult on different aspects of clinical drug supply to clinical, medical and GPD customers.
• Review and assess GCS ability to support new and existing studies. Review study proposals and provide input on supply strategy, feasibility, and cost estimates.
• Responsible for liaising with other teams such as Global Product Development (GPD), medical affairs and clinical colleagues when coordinating operational activities within GCS and our partners.
• Translate early and late development product strategies into effective Supply Chain (SC) strategies (operating plans, scope, time, cost, risk, and communication plans) for the duration of each clinical trial or grant/compassionate study which balance the need of patients and SC.
• Project manage from study start through to study close out. Ensure all systems and tools in project managing assigned studies are up to date and monitored.
• Enter study specific jobs into a scheduling system and project manage each job from initial entry to final release of the job. Ensure supply are delivered timely to meet study timeline and patient needs
• Partner with the Supply Chain Lead (SCL) to communicate program level investigational material and support activities to ensure supply provision and continuity for assigned study.
• Act as a member of the Clinical Supply Team (CST) with a network of partners (internal and external) to ensure GCS meets customer expectations and prioritizes patient safety and supply requirements .
• Support CSSM office by reviewing, assessing, and developing reports (including data visualization and other tools) and metrics related to resourcing, project timelines, protocol deliverables and evaluate improvements and compliance.
• Work with CSSM Office Lead in developing metrics and timely submission of reports driving operational compliance, supporting workforce planning and change management.
• Ensure systems are being updated on a regular basis by CSSM colleagues to ensure data is contemporaneous.
• Support regular communication of CSSM Office initiatives throughout the organization to foster awareness and engagement.
• Support knowledge management and any other initiative of CSSM office

HOW TO APPLY?

Please submit your updated resume via email: and

Email Subject Format: (CSSA) - CSSM Applicant: Last Name, First Name

Job Type: Fixed term

Contract length: 12 months

Pay: Php38, Php40,000.00 per month

Benefits:

• Company events
• Work from home

Education:

• Bachelor's (Required)

Experience:

• Manufacturing: 2 years (Preferred)
• Microsoft Office 360: 2 years (Preferred)
• Pharmaceutical: 2 years (Preferred)
• project management and implementation techniques: 1 year (Preferred)
• GMP/GCP environment: 2 years (Preferred)

Work Location: Remote

Highlights

• Competitive compensation and benefits packages
• Continuous professional development and learning opportunities
• Regular engagement activities and events

___

CLINICAL OPERATIONS SUPPORT COORDINATOR

Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and be #DecidedlyDifferent

ROLE OVERVIEW

We are looking for a Clinical Operations Support Coordinator to be part of our team.

• This role is responsible will be responsible for the coordination of the administrative procedures needed to facilitate daily clinical operations of the Company Specialty Clinic Service Line. This position coordinates operations of the eCare Service Line as outlined below.

MAIN RESPONSIBILITIES

• Participate in the development of operational and clinical workflow. Assist and educate hub staff on new implementations.
• Work in conjunction with Clinical Informaticist and Quality Partner to manage paperwork and activities necessary to establish remote access with external EHRs and assist with activation/deactivation of accounts, software upgrades, staff training, etc.
• Manage all equipment and connectivity testing, troubleshoot, and issue resolution. This includes filing IT tickets, following up on issues, education of other employees, working with individual site personnel, communicating with IT personnel, etc.
• Assist with implementation tasks and go-live events.
• Assist with data analysis to determine quality improvement opportunities related to the key performance indicators of the service line.
• Assist with month-end data compilation and processing.
• Coordinate with management of physician scheduling and communication.
• Assist in development and maintenance of policy and procedure to ensure compliant and efficient workflow.
• Coordinate and track scheduling of patient visits and on-demand assessment to facilitate efficient workflow.
• Receive data and input information into various computer systems, databases, and spreadsheets as directed. Performs duties in an efficient, accurate and timely manner.
• Manage incoming phones calls from patients, clinical sites, or providers; demonstrating professionalism and excellent customer service.
• Complete video equipment checks per unit specific guidelines and troubleshoots as necessary.
• Performs generalized secretarial duties in an accurate and timely manner to include, but not limited to: transpose handwritten or verbal communication to a typed format, edits all typing for typos and correct as necessary, makes copies of products as requested, collate, assemble, and distribute information as directed.
• Performs tasks, as directed by supervisor/director, to assist in efficient operation of the Service Line to include, but not limited to: supply ordering and equipment maintenance.
• Assist with internal and external customer service activities, including planning and coordinating events, facilitating communication with service line.
• Other duties as may be assigned.

REQUIREMENTS

• At least three (3) years of Healthcare BPO experience is a must.
• Excellent Customer service skills and Technical skills are preferred
• Willing to work on a shifting schedule
• Willing to work at Tower 1, Rockwell Business Center, Ortigas (beside Medical City)

JOB PURPOSE:

The position is responsible for delivering the highest quality of care to VIP Members and/or regular members and efficient execution of service recovery, as may be necessary.

DUTIES AND RESPONSIBILITIES:

• Carries out best-in-class assistance to VIP members and/or specially endorsed members availing of In-patient or Out-patient HMO services
• Executes seamless service recovery for Members/Clients who have major service complaints
• Ensures availability of LOA and confirms schedule of availment with providers and members
• Liaise with doctors, nurses and hospital staff when needed
• Upholds expertise in delivering VIP assistance and service recovery according to CX's protocols
• Recommends service solutions to further elevate the company's service level that may eventually impact on PhilCare's business objectives and goals
• Monthly submission of performance/ availment with handled members/ accounts
• To take any other responsibilities or tasks that are within the employee's skills and abilities whenever reasonably instructed

QUALIFICATIONS:

• University degree graduate of any Medical allied, preferably BS Nursing
• At least 3 years of related work experience
• With good Customer Service, Customer Focus, Phone Skills, Listening, Verbal Communication, Data Entry Skills, Product Knowledge, Job Knowledge, Objectivity, Dependability, and can do Multi-tasking
• Familiar with HR principles, practices and Timekeeping procedures
• Knowledge of MS Office Applications

Working Environment: Field and Office-based

Job Types: Full-time, Permanent

Benefits:

• Health insurance
• Life insurance

Ability to commute/relocate:

• Makati: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• What's your expected monthly salary?

Education:

• Bachelor's (Preferred)

Experience:

• Customer service: 3 years (Preferred)

Work Location: In person