5,813 Clients jobs in the Philippines

Clients Services Coordinator

₱1200000 - ₱2400000 Y MiraMed Philippines Group

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Job Description

Job Scope and Complexity:

Under the general supervision of the Director – Client Services, Coding Division, the Client Coordinator, Client Services is responsible for partnering and ensuring the long term success of Miramed  clients and for developing long-term relationships with assigned clients and colleagues as well as connecting with stakeholders. S/He shall liaise between clients and cross-functional internal teams to ensure timely and successful delivery according to client/MiraMed needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Operates as the lead point of contact for low complexity clients as assigned.
  • Work cross functionally to uphold contractual commitments and client expectations.
  • Maintains strong administrative support with assigned clients including attending client calls within scope of support, providing call summary, plan of actions, reporting, and communication both internally and externally.
  • Serve as an issue spotter to ensure we are anticipating, minimizing, and eliminating potential risks.
  • Coordination with process ownership of key processes to include designs workflows applicable to client as-is and future states are documented and achieved.
  • Data analytics tracking and forecasting of key accounts.
  • Documentation of key processes.
  • Communicates clearly the progress of weekly/monthly/quarterly initiatives.
  • Identifies, troubleshoots coding/operational bottlenecks, problems, and toll gates, identify/resolve/escalate issues.
  • Assists with all external requests to ensure client satisfaction and requests are documented and brought to a close.
  • Contributes to a positive department image by exhibiting professionalism, adaptability, teamwork and mutual respect with all staff members.
  • Other tasks/functions that may be assigned by the company as per business requirement; these may change from time to time to reflect the changing requirement of your position and our business.

Qualifications:

  • Bachelor's degree of Medical Allied Courses
  • Minimum 2 year of releval experience
  • Must have healthcare backgrouns
  • Knowledge of Process Improvement and/or Lean, 6-sigma lean methodology a plus.
  • Certifications for Client Services, Revenue Cycle, Medical Coder and/or Certified Biller is a plus.
  • Client/customer service management or other relevant experience.
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization.
  • Experience in client/customer service to deliver client-focused solutions.
  • Proven ability to manage multiple initiatives, detail oriented Strong working knowledge of Excel
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Clients and Operations Associate

₱336000 - ₱384000 Y Remco BPO

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Job Description

Job Overview

We are looking for a reliable, highly organized, and bubbly Client & Operations Associate to support our daily operations and handle our outsourced clients. You will play a dual role: building and managing relationships with assigned clients while also assisting the Operations Manager (OM) with administrative tasks, communications, and company events.

The ideal candidate is proactive, detail-oriented, and brings a positive, energetic attitude to the workplace — someone who thrives in a fast-paced environment while making both our clients and our office feel valued and supported.

Salary: ₱28,000–₱32,000

Work Setup: Office-based / Onsite

Schedule: Monday to Friday | 7:00 AM – 4:00 PM

Key Responsibilities

  • Act as the main point of contact for assigned outsourced clients, ensuring their needs are met and communications are clear and timely
  • Build and maintain strong client relationships through regular updates, follow-ups, and support
  • Provide day-to-day administrative support to the Operations Manager
  • Manage incoming calls, emails, and other communications in a professional, upbeat, and timely manner
  • Schedule meetings, prepare documents, and maintain organized records
  • Handle company errands and ensure operational needs are met efficiently
  • Assist in planning, organizing, and executing company events
  • Coordinate with vendors, suppliers, and other stakeholders for events and operational activities
  • Serve as a friendly and approachable point of contact for both clients and company executives, ensuring smooth communication and follow-ups
  • Help cultivate a positive, collaborative office environment
  • Perform other general office tasks as needed to support operations

Qualifications

  • Bachelor's degree in Business Administration, Office Administration, or any related field (preferred)
  • Experience in client management, administrative support, office management, or event coordination is an advantage
  • Excellent communication and interpersonal skills, with a cheerful and approachable personality
  • Strong organizational and time-management abilities
  • Proficiency in MS Office or Google Workspace tools
  • Professional demeanor, with the ability to handle sensitive information discreetly
  • Willingness to handle various tasks and occasional field errands

Perks & Reward

  • Paid Overtime & Holiday Pay
  • Rest Day OT Pay
  • HMO & 13th Month Pay
  • Performance Bonuses:
  • MVP of the Day – Cash bonus
  • Employee of the Month – Cash + recognition
  • Birthday treats & team recognition

Additional Details

  • 2-week paid trial period before official employment/probation → Fully compensated → Ensures mutual fit and alignment

About Us

REMCO Business Process Outsourcing is a fast-growing company based in Pampanga, Philippines, providing high-quality business solutions to clients locally and internationally. We specialize in customer service, e-commerce support, administrative operations, and creative services — helping businesses run smoothly and efficiently.

We take pride in our collaborative culture, supportive leadership, and commitment to employee growth. At REMCO, you're not just filling a role — you're building a career in a company that values your skills, ideas, and well-being.

Job Type: Full-time

Pay: Php28, Php32,000.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Health insurance
  • On-site parking
  • Opportunities for promotion
  • Pay raise
  • Promotion to permanent employee

Work Location: In person

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Unit Manager, Commercial Clients Operations

Ayala Alabang, National Capital Region ₱2000000 - ₱2500000 Y Capital One

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Job Description

Alabang , Philippines, Muntinlupa City, National Capital Region (Manila)

Unit Manager, Commercial Clients Operations

Summary:
To supervise a team of professionals (handling consults, inbound, outbound, case, chat, escalations and investigations) to drive improvements in required skills and customer experience through regular interactions in order to achieve individual and group targets in an Operations sub-function of Capital One Philippines. Responsible in driving performance and skills improvement to promote customer and business outcomes while maintaining partnerships across the organization

The Commercial Client Operations (CCO) plays a pivotal role in providing an array of services that enable us to care for the needs of our Commercial Banking clients by fulfilling client requests through email or voice channels within prescribed timelines. The requests include but are not limited to general servicing, account inquiries and maintenance, account servicing change-in signers and further account research

General Responsibilities:

  • People development. Provides sub-functional leadership to a team of associates, including hiring, coaching, mentoring, and talent development
  • Risk Management. Conducts scheduled and random audits to ensure compliance with all applicable laws and regulations and escalate/mitigate as necessary
  • Ambassador of Culture and Values. Upholding the company's mission and vision by embodying excellence and doing the right thing; Advocate for customers and teams by helping them navigate through change
  • Operational Performance. Provides and conducts periodic performance review to the Sr. Unit Manager and up by analyzing performance/business trends and results
  • Process Improvement. Identifies opportunity areas and implements strategies in collaboration with other stakeholders to improve process and customer service delivery
  • Organizational Collaboration. Maintains strong and collaborative partnerships across the organization, including Workforce, Operations, Enterprise Operations, Operations Support and Functional Support to positively influence service delivery and customer satisfaction
  • Operational Routines. Delivers people leader-related tasks such as but not limited to volume projection, capacity planning, approval of time records, schedule adherence, associate movements, regularization, etc; Inspects data accuracy on team reporting (i.e. DID, HR roster, etc) Other job-related duties that may be assigned from time to time

Basic Qualifications:

  • Two (2) years college level education or equivalent work experience
  • Total of 18 months of experience in a call center operations environment
  • Knowledge of call center business processes
  • Analytical skills for decision-making and performance evaluation
  • Communication skills for written and verbal business correspondences
  • People management skills, including team coaching and collaboration
  • Proficiency in Microsoft Office and Google Suite applications

Preferred Qualifications:

  • Two (2) years of leadership role experience in BPO industry

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

This advertiser has chosen not to accept applicants from your region.

Unit Manager, Commercial Clients Operations

Ayala Alabang, National Capital Region ₱2000000 - ₱2500000 Y Capital One Philippines Support Services Corp.

Posted 1 day ago

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Job Description

Overview

Alabang , Philippines, Muntinlupa City, National Capital Region (Manila)
Unit Manager, Commercial Clients Operations

Summary:

To supervise a team of professionals (handling consults,  inbound, outbound, case, chat, escalations and investigations) to drive improvements in required skills and customer experience through regular interactions in order to achieve  individual and group targets in an Operations sub-function of Capital One Philippines. Responsible in driving performance and skills improvement to promote customer and business outcomes while maintaining partnerships across the organization

The Commercial Client Operations (CCO) plays a pivotal role in providing an array of services that enable us to care for the needs of our Commercial Banking clients by fulfilling client requests through email or voice channels within prescribed timelines. The requests include but are not limited to general servicing, account inquiries and maintenance, account servicing change-in signers and further account research

General Responsibilities:

  • People development. Provides sub-functional leadership to a team of associates, including hiring, coaching, mentoring, and  talent development
  • Risk Management. Conducts scheduled and random audits to ensure compliance with all applicable laws  and regulations and escalate/mitigate as necessary
  • Ambassador of Culture and Values. Upholding the company's mission and vision by embodying excellence and doing the right thing; Advocate for customers and teams by helping them navigate through change
  • Operational Performance. Provides and conducts periodic performance review to the Sr. Unit Manager and up by analyzing performance/business trends and results
  • Process Improvement. Identifies opportunity areas and implements strategies in collaboration with other stakeholders  to improve process and customer service delivery
  • Organizational Collaboration. Maintains strong and collaborative partnerships across the organization,  including Workforce, Operations, Enterprise Operations, Operations Support and Functional Support to positively influence service delivery and customer satisfaction
  • Operational Routines. Delivers people leader-related tasks such as but not limited to volume projection, capacity planning, approval of time records, schedule adherence, associate movements, regularization, etc; Inspects data accuracy on team reporting (i.e. DID, HR roster, etc) Other job-related duties that may be assigned from time to time

Basic Qualifications:

  • Two (2) years college level education or equivalent work experience
  • Total of 18 months of experience in a call center operations environment
  • Knowledge of call center business processes
  • Analytical skills for decision-making and performance evaluation
  • Communication skills for written and verbal business correspondences
  • People management skills, including team coaching and collaboration
  • Proficiency in Microsoft Office and Google Suite applications

Preferred Qualifications:

  • Two (2) years of leadership role experience in BPO industry

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

This advertiser has chosen not to accept applicants from your region.

Client & Events Coordinator (AU Clients)

₱384000 Y Remco BPO

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Job Description

Job description:

  • Are you a confident, friendly communicator who's super organized and loves juggling a variety of tasks? We're on the lookout for a Client & Events Coordinator to work across two dynamic and growing businesses – (digital/marketing/events) and a boutique bartending/events business & administrative This is a on-site that blends customer service, admin, and event coordination – perfect for someone who thrives in a fast-paced, people-focused environment and wants to be an integral part of two exciting ventures.

What You'll Be Doing:

  • Liaising with warm leads and clients via phone and email – building relationships and maintaining a friendly, professional tone
  • Preparing quotes, proposals, and client briefs
  • Managing inboxes, calendars, and booking schedules
  • Assisting with event coordination and logistics
  • Supporting directors directly with day-to-day admin and task management
  • Keeping things organised, on time, and running smoothly

We're Looking for Someone Who:

  • Is a confident communicator – especially over the phone
  • Has a bubbly, friendly personality and enjoys working with people
  • Is organised, detail-oriented, and proactive
  • Ideally has 2-5+ years of admin, events, or customer service experience
  • Is professional and reliable – but fun, too
  • Comfortable switching between two businesses and juggling multiple priorities
  • NOT a fresh grad – someone with a bit of experience and polish

What We Offer:

  • A fun, supportive work environment with room to grow
  • MORNING & full-time depending on fit
  • Exposure to two unique businesses (digital + events)
  • Work closely with the directors and be part of something exciting from the ground up

Job Type: Full-time

Pay: Php28, Php32,000.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Free parking
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Work Location: In person

This advertiser has chosen not to accept applicants from your region.

Bookkeeper & Accounting - AU clients (Onsite CEBU)

₱300000 - ₱450000 Y Apteum Corp

Posted 1 day ago

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Job Description

Apteum's clients in Australia need amazing talent

You will be embedded within the Australian team, dealing with clients every day.

**This is an onsite job at our office in IT Park, NOT Hybrid**

Job Description:

  • Processing daily transactions
  • Bank reconciliations
  • Accounts payable processing
  • Accounts receivable processing
  • Payroll processing
  • Preparation of Activity Statements, Payroll tax and Superannuation
  • Setting up and maintenance of client accounting files
  • Assistance with preparation of month end management accounts
  • Communication and handling of day to day communication with clients

Qualifications & Experience:

  • Bachelor's or Master's degree in Finance, Accounting or a related field.
  • 2+ years of experience gained in finance or accounting
  • Strong financial acumen
  • Advanced computer skills, including a high degree of proficiency in Microsoft Word, Excel, Outlook, PowerPoint, and Microsoft Office Suite.
  • Preferably an understanding of  Australian Accounting Standards
  • Proficient in Xero or Sage 200
  • Competency in Philippine Accounting is a plus
  • 2+ years' experience with Australia-based companies
  • Strong attention to detail and accuracy
  • Excellent organizational and time management skills
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Paralegal with experience handling US Clients

₱480000 - ₱960000 Y Launch Offshore

Posted today

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Job Description

All the details are in the link and you can also send your application here:

Compensation & Benefits (to be provided by Offshore Launch):

  • $1,300 - $,500 depending on experience

  • 500 bonus at 90 days and 1,800 available in annual performance bonuses

  • 13th month pay
  • Performance-based bonuses
  • Comprehensive HMO policy, including dependents.
  • Annual continuing education budget to support professional development

Job Types: Full-time, Permanent

Pay: Php40, Php80,000.00 per month

Benefits:

  • Health insurance
  • Work from home

Experience:

  • handling US clients: 2 years (Preferred)

Work Location: Remote

This advertiser has chosen not to accept applicants from your region.
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Accountant (Remote) – USA Clients | 1,700/month

₱68000 - ₱816000 Y TGG

Posted 1 day ago

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Job Description

Staff Accountant (Remote) – USA Clients

Location:
Remote – Philippines

Salary:
USD 1,700/month

Schedule:
40 hours/week

About Us

We are a dynamic and growing U.S.-based accounting firm specializing in providing financial services across a wide range of industries. Our team is composed of highly skilled professionals who are passionate about delivering exceptional results and building long-term client relationships. TGG Accounting is growing, and we're looking for a Staff Accountant with QuickBooks Online (QBO) experience to join our remote team. If you're detail-oriented and passionate about financial reporting, budgeting, and variance analysis, this is your chance to work with top-tier US clients in a fast-paced remote environment.

MIT
— Most Important Thing: The Staff Accountant is responsible for following the TGG Way standards for processing and implementing the day-to-day transactional accounting to produce complete and accurate financial statements. The Staff Accountant is required to build and maintain positive relationships with clients, clients' staff, co-workers, and managers. Understanding source documents, inputting them, and filing them correctly is a key part of the Staff Accountant's job. Using critical thinking and having a proficiency in intermediate accounting, the Staff Accountant is responsible for the accurate data entry of all transactions into the accounting system.

Responsibilities

  • Accounts Payable & Receivable:
    Processing invoices, applying payments, and reconciling transactions accurately and efficiently.
  • Bank & Credit Card Reconciliations:
    Performing soft reconciliations weekly and hard reconciliations monthly, ensuring accuracy in coding and matching transactions. Reconcile bank accounts, credit cards, and intercompany accounts in QuickBooks Online (QBO).
  • Month-End Workbooks:
    Preparing and reconciling schedules for various accounts such as AR, AP, payroll accruals, loans, and fixed assets. Execute timely and accurate month-end close processes under tight deadlines.
  • Cash Flow Management:
    Assist in managing cash flow by monitoring AP closely and ensuring available cash aligns with financial obligations.
  • Financial Reporting:
    Mapping accounts, syncing data, and generating financial reports using TGG templates. Analyze and review month-over-month income statements, making necessary adjustments (e.g., prepaid expenses, accrued expenses, fixed assets, and managing cash flow).
  • QuickBooks:
    Utilize QBO for bank feeds, reconciliations, accounts payable and receivable processing, generating reports, and posting journal entries. This includes running balance sheets and profit & loss reports, entering invoices and bills, and creating customers and vendors.
  • Communication and Task Management:
    Using Asana to update and manage tasks and Bizinta for time entries with detailed descriptions.
  • Loan Reconciliations:
    Maintain and reconcile loan amortization schedules, ensuring accuracy in financial statements.
  • Intercompany Accounting:
    Manage high-volume intercompany activity, including booking due to/from entries and reconciling accounts.
  • Accounting Email Management:
    Monitor and organize incoming financial documents, ensuring accurate data entry and response handling.
  • Payroll Journal Entries:
    Process payroll transactions across multiple entities and record payroll journal entries accurately.
  • Inventory:
    Track, manage, and update all physical or digital assets to ensure accurate stock levels.
  • Taxes W9 / 1099:
    Collect and manage W9 forms from independent contractors or vendors, and prepare 1099 forms for tax reporting. Ensure compliance with IRS regulations by verifying taxpayer information, maintaining accurate payment records, and submitting forms by required deadlines.

Requirements

  • 1–3 years of accounting or finance experience doing month-end close processes, bank reconciliations, and intercompany transactions.
  • Education:
    Accounting or Finance degree preferred.
  • Technical Knowledge:
    Strong proficiency in QuickBooks Online and Excel.
  • Communication:
    Fluent in English, both written and spoken, with excellent
    attention to detail and analytical skills
    required for analysing transactions and being able to switch between multiple clients.
  • Strong understanding of debits/credits, journal entries, and accrual-based accounting.
  • Ability to work independently while collaborating with a remote team.
  • Starting working hours will be 7 am to 2 pm PST, with one hour of flexibility. Full-time.

Perks & Benefits

  • Unlimited PTO Policy
    , including all Holidays.
  • Flexible working hours.
  • 1 Month of Paid training
    in advanced accounting, U.S. GAAP, and QuickBooks Online.
  • Full access to
    TGG University
    and learning materials.
  • Career development through mentoring, training, and long-term growth opportunities.

About TGG Accounting

At TGG Accounting, our mission is to make business owners' lives better through excellent financial management. We provide outsourced accounting and advisory services to small and mid-size businesses, helping them build strong financial foundations, plan for growth, and make better decisions.

We are more than 250 teammates, located across the U.S. and around the world in the Philippines, Argentina, Ecuador, Chile, Brazil, Peru, and Mexico, working together in a vibrant, multicultural environment to deliver on our mission.

Our Core Values:

  • Loyalty
  • Integrity
  • Strong Work Ethic
  • Forward Thinking – Growth Mindset
  • Team Player / Caring / Selfless
  • Positive Energy – People who have fun, smile, and laugh
  • Freedom & Accountability
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Senior Project Manager (Fortune 500 clients)

₱75000 - ₱100000 Y Pasadya Creations

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Job Description

This position manages the end-to-end delivery of financial reporting and corporate communication projects for U.S.-listed companies, including those in the S&P 500 and Fortune 500. The Project Manager will act as the key client contact, coordinating production workflows and ensuring the accurate, timely, and compliant submission of SEC-regulated filings and reports.

The ideal candidate comes from advertising, marketing publishing, IT, or quality assurance—paired with strong technical knowledge of SEC reporting tools such as Workiva and EDGAR. Professionals with backgrounds in financial printing, corporate reporting, or regulatory communications are also highly encouraged to apply.

Responsibilities

  • Manage the full lifecycle of financial communication projects, from initiation to SEC submission.
  • Act as the primary client liaison, ensuring deliverables meet deadlines and compliance standards.
  • Collaborate with internal teams across design, advisory, IT, and production for smooth execution.
  • Oversee the preparation and submission of SEC reports (10-K, 10-Q, Proxy, ESG).
  • Use Workiva for document authoring, version control, and XBRL tagging.
  • Ensure compliance with SEC requirements and client brand guidelines.
  • Work with design, publishing, and IT teams to ensure accurate document layouts and brand alignment.
  • Review outputs for accuracy, consistency, and clarity.
  • Anticipate risks and implement solutions under strict deadlines.
  • Conduct QA reviews to ensure compliance and editorial precision.
  • Escalate issues effectively while maintaining quality delivery.

Qualifications

  • Bachelor's degree in Communications, Project Management, English, Advertising, IT, or related field.
  • At least 5 years of project management experience in a client-facing role.
  • Preferred experience: Advertising, Marketing Publishing, IT, and Quality Assurance.
  • Strongly preferred: SEC reporting experience with Workiva and EDGAR.
  • Proficiency in financial publishing workflows, digital collaboration tools, and regulatory reporting.
  • Strong client communication, organizational, and problem-solving skills.
  • Ability to work under pressure with accuracy and attention to detail.

Job Types: Full-time, Fixed term

Contract length: 25 weeks

Pay: Php75, Php100,000.00 per month

Benefits:

  • Flexible schedule
  • Flextime
  • Paid training
  • Work from home

Application Question(s):

  • Do you have at least 5 years of project management experience in a client-facing role?
  • Have you managed projects related to SEC filings for S&P 500 or Fortune 500 clients?
  • Do you have experience in Advertising, Marketing Publishing, IT, or Quality Assurance?
  • Can you work U.S. business hours remotely?
  • How do you ensure quality and compliance while managing multiple deadlines?
  • Are you comfortable with a salary range of PHP75,000 – PHP100,000 monthly?
  • Are you willing to undergo a one-month training program prior to full deployment?

Work Location: Remote

This advertiser has chosen not to accept applicants from your region.

Sr. Director – Head of Clients, Philippines

Makati City, National Capital Region ₱150000 - ₱200000 Y Visa

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Job Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Team Summary

Visa Philippines is a growing team driven by a clear vision of making Visa the best way to pay and be paid for everyone everywhere. We are guided & united by Visa's leadership principles of Leading Courageously, Obsess about Customers, Collaborate as One Visa and Execute with Excellence which allows us to create meaningful partnerships across the industry and Visa Philippines being certified as a Great Place to

Work.

What a Sr. Director – Head of Clients does at Visa:

The Head of Clients will lead Visa's end-to-end sales and business development process for all clients (Issuers, Acquirers, Sellers, Fintech, Key Merchants and other partners) across the Philippines. The individual will have accountability for the entire sales funnel: developing Visa's market sales strategy, generating leads, developing

sales material, prospecting potential clients, as well as structuring and closing partnerships with the single aim of enabling clients of all shapes and sizes to grow with Visa.

This role has a broad focus, spanning Visa's three strategic focus areas of Core (Consumer Payments), Commercial & Money Movement Solutions (B2B & Corporate Payments), and Value-Added Services (such as Advisory, CyberSource, Loyalty Solutions, Data and Risk solutions and more).

This position is responsible for working across all Visa teams, both in the Philippines and the broader Asia Pacific region, to position Visa as the industry and thought leader amongst our clients, partners, regulatory bodies and peers.

Additionally, the Head of Clients will:

  • Achieve the country objective by working closely with the market's management

& functional teams as well as with the key functions from the market support

center
- Successfully translate Visa's long-term strategy into specific objectives and

action plans for the market, aligning efforts with other key Visa stakeholders

Lead a team of Account Executives who together have responsibility for

generating significant new business to Visa across the market by developing new

initiatives/solutions and implement marketing/usage initiatives targeting

traditional and new segments
- Build and proactively manage large and most influential client relationships in the

Philippines with a view to build stronger partnership and cross-sell Visa's suite of

products and solutions
- Develop and execute the client development strategy and revenue objectives for

the Philippines to increase personal consumption expenditure (PCE) penetration,

Visa volume &market share in the card and non-card segment, data processing

revenues and create acquirer, seller and consumer preference for Visa
- Identify commercial risks and opportunities relating to these partnerships,

focusing on the development of medium-term account plans and structure and

model commercial deals that promote growth
- Coach and direct team members for the day-to-day execution of sales activities,

establishing a customer focused, performance-based sales culture
- In conjunction with the market's management, represent Visa on industry bodies

and forums

Why this is important to Visa

The successful candidate will be an essential member of Visa's Leadership Team in the Philippines, leading the execution of the 2025 and 5-year plan that aims to increase the reach & penetration of more secured & reliable digital payment experiences for customers including Filipinos abroad, businesses, and government entities, creating a more inclusive and empowering payment ecosystem.

Projects you will be a part of:

The successful candidate will be a key member of Visa's Leadership Team in the Philippines and will be pivotal delivering Visa's mission of "being the best way to pay and be paid" by executing the 2025 and 5-year plan for the Philippines and the IPVMC Cluster. Responsibilities include:

  1. Securing strategic deals and launching new products
  2. Boosting growth in affluent, cross-border, and e-commerce segments and expanding the customer base
  3. Increasing engagement in non-card payments through partnerships with issuers, acquirers, and merchants
  4. Growing acceptance in the SMB ecosystem, transit & everyday spend channels, and B2B verticals.
  5. Enhancing penetration of Commercial & Money Movement and VAS Solutions in partner portfolios
  6. Leading a dynamic, passionate, and talented team

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications

What you will need:

  • 15+ years in sales & client facing experience
  • Demonstrated experience leading complex, commercial partnerships, ideally in the financial, digital or fintech domain
  • Outstanding executive communications skills as a spokesperson for fintech, innovation & strategic partnerships within Visa and across the industry
  • Strategic, analytical thinker who consistently challenges the status quo and constructively challenges the team to aim for higher ground, change agent
  • A strong & balanced understanding of the financial, seller and digital ecosystem in the Philippines
  • Proven success in developing individuals and teams is essential

What will also help:

  • Extensive experience in B2B and B2C sales within the financial sector and other
  • industries is preferred
  • Direct expertise, particularly in non-card payments and the distribution of financial/payment products to merchants, is highly advantageous
  • Dealing and familiarity with conglomerates given that payment is a common thread in this set up is a plus
  • A strong reputation in the payment industry, along with significant relationships with key stakeholders, is crucial
  • Leadership experience in global or regional matrix business environments is also preferred
  • Demonstrated success in leading teams and working in a highly matrix organizations
  • A strong bias and experience in coaching and people development to create a high impact team

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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