2,181 Client Solutions jobs in the Philippines

1. Client Engagement & Relationship Building

• Build and maintain strong relationships with prospective and existing clients.
• Serve as the main point of contact for client inquiries and solutions.

2. Solutions-Based Sales

• Assess client needs and develop tailored solutions.
• Collaborate with internal teams for proposals and presentations.
• Position the company as a trusted solutions partner.

3. Business Development

• Generate leads and convert them into sales.
• Track market trends and competitor activities.
• Network at industry events and client meetings to create opportunities.

4. Sales Process & Closing

• Manage the full sales cycle from lead generation to deal closure.
• Negotiate terms and close deals to meet sales targets.

5. Coordination & Reporting

• Work with design and project teams to ensure alignment with client needs.
• Provide sales forecasts and feedback to management.
• Maintain accurate documentation of proposals and communications.

Qualifications & Experience

• Bachelor's degree in Business, Marketing, Architecture, or related field.
• 5+ years of B2B sales experience (preferably in construction or interior design).
• Proven track record of exceeding sales targets.
• Strong communication, negotiation, and presentation skills.

ROLE OVERVIEW:

The Client Solutions Officer will serve as a key partner in delivering seamless event and content executions for clients. This role requires a strong grasp of production technicalities from stage and AV set-ups to livestream and post-production workflows and the ability to translate client objectives into flawless, on-ground and digital activations. Acting as the bridge between clients, internal teams, and external suppliers, the Officer will ensure that all deliverables meet creative, technical, and operational standards.

WORK ARRANGEMENT:

• Engagement Type: Independent Contractor; fixed-term contract with possibility of extension or renewal.
• Work Arrangement: Hybrid; 2-3 days onsite reporting in Makati City
• Workdays: Monday to Friday
• Work Hours: 9:00 AM to 6:00 PM Philippine Time (PHT)
• Availability: The role requires availability for weekly team check-ins. Availability for weekend work or overtime may be required from time to time, especially during major events, activations & content shoots.

COMPENSATION TERMS:

• The Client Solutions Officer shall be compensated at a monthly rate.
• Payment shall be processed according to the agreed billing cycle and in accordance with the invoicing guidelines set by the client or the Company.

KEY RESPONSIBILITIES:

• Act as the primary liaison between clients, internal teams, and external suppliers to ensure smooth project execution.
• Manage end-to-end production processes for events and content, including pre-production planning, on-ground execution, livestream management, and post-production delivery.
• Oversee stage, AV, technical set-ups, and other production requirements to guarantee operational excellence.
• Translate client objectives into creative and technically sound activations, ensuring alignment with brand standards and goals.
• Anticipate client needs and proactively recommend innovative solutions and enhancements.
• Monitor timelines, budgets, and deliverables to ensure projects are completed efficiently and on schedule.
• Ensure all outputs meet the highest creative, technical, and operational standards.
• Collaborate with cross-functional teams to resolve issues, mitigate risks, and maintain seamless execution.

EXPECTED DELIVERABLES:

• Comprehensive project timelines and production schedules for each event/content execution
• Clear and updated cost estimates along with consolidated supplier quotations for budget tracking reports
• Decks that translate client objectives into actionable execution plans
• Post-event evaluation reports including documentation of outputs and KPIs highlighting successes, learnings, and recommendations for improvement
• Seamless coordination of events, livestreams and digital content uploads/deliverables
• Client-ready presentations, proposals, and solution recommendations for upcoming projects
• Regular status reports and progress updates for both clients and internal teams

REPORTING STRUCTURE:

• The Client Solutions Officer will report directly to the Events Manager.
• There will be daily check-ins with the Events Manager and weekly team status meetings.
• All communications will be managed through Viber while project updates must always be formalized via email. File sharing and documentation are handled via Google Drive.
• The role involves close collaboration with the activations & content team. It may also require coordination with creative teams or other internal stakeholders as needed.

QUALIFICATIONS:

• Bachelors degree in Communications, Marketing, Events Management, Multimedia Arts, or related field.
• 1-2 years of experience in events management, production, activations, and content execution (agency or brand side preferred)
• Proven track record in managing end-to-end project execution for both events, activations and content production
• Excellent client-facing and stakeholder management skills, with ability to translate needs into actionable solutions
• Strong organizational, time management, and problem-solving abilities under pressure.
• Ability to lead cross-functional teams and coordinate with external suppliers effectively.
• Flexible to work in fast-paced environments and willing to be on-site during events and productions.
• Exceptional attention to detail and organizational skills are a must.
• Excellent communication skills and the ability to work collaboratively

Job Summary:

The Client Solutions Officer (CSO) – Engineering Functions is responsible for developing and delivering technical solutions tailored to client needs, primarily in the engineering and infrastructure domain. This role bridges the gap between clients and FMI team, ensuring projects are aligned with client objectives, regulatory requirements, and technical feasibility. The CSO plays a vital role in building long-term relationships and driving customer satisfaction through customized engineering & non-engineering solutions.

Key Responsibilities: Client Engagement & Needs Analysis:

• Serve as the primary point of contact for clients regarding engineering projects and technical services.
• Conduct needs assessments to understand client challenges, requirements, and objectives.
• Collaborate with the engineering and technical teams to develop feasible and cost-effective solutions.

Solution Development & Presentation:

• Develop proposals, design briefs, and customized solutions that align with client expectations and industry standards.
• Prepare and deliver technical presentations, proposals, and reports to clients and stakeholders.
• Translate complex engineering concepts into accessible information for non-technical stakeholders.

Project Coordination & Delivery:

• Coordinate with engineering, project management, and operations teams to ensure successful project execution.
• Monitor progress, timelines, and budgets, ensuring projects stay within scope and meet client requirements.
• Assist in troubleshooting project issues and facilitate communication between client and technical teams.

Relationship Management & Business Development:

• Build and maintain strong client relationships to encourage repeat business and referrals.
• Identify new opportunities within existing accounts or potential clients needing engineering solutions.
• Contribute to strategic planning and proposal development for large-scale engineering bids and tenders.

Qualifications:

• Bachelor's degree in engineering (Mechanical, Electrical, etc.) or a related technical field.
• Additional business or client relationship management training is a plus.
• 3–5 years in engineering, technical sales, or client-facing roles within engineering services or infrastructure projects.
• Proven track record of successful client engagement and solution delivery in technical environments.
• Strong technical knowledge of engineering systems and project workflows.
• Excellent communication, presentation, and negotiation skills.
• Ability to manage multiple client accounts and complex engineering solutions.

Key Competencies:

• Customer-centric mindset with strong problem-solving abilities
• Technical acumen and commercial awareness
• Project coordination and stakeholder management
• Strategic thinking and decision-making
• Adaptability and resilience in dynamic project environments

Work Environment:

• Office-based with regular visits to client sites, engineering workshops, or project locations.
• Travel may be required for client meetings, project assessments, or on-site coordination.

Job Type: Full-time

Pay: Php25, Php30,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person

Schedule (7 PM- 4 AM)| Fulltime | Iloilo (Onsite Setup)

About the Role

We have partnered with a company that is a leader in the provision of Risk and Compliance Auditing and Management services to the built property sector, whose clients are some of the largest corporations in Australia. They employ a four pillars approach to risk and compliance management - Essential Services Management, Property Risk, Height Safety, and Emergency Management.

Why Cooee

Because we believe in the power of human connection. Because we are committed to flourishing human potential. Because we dream of a world where each one of us walks along the path to who we are and the best that we can be. This is Why we do What we do To be a part of transformation one person, one community, one business at a time.

We are One Team committed to investing in relationships fueled by trust and anchored on the One Shared Vision to transform through connection. We believe this is where the strength of Cooee and our partnerships lie in having clarity and conviction in purpose.

What you'll be working on

• Interpret and validate client needs to determine appropriate service responses
• Coordinate with contractors to resolve client concerns
• Enter and update client and service data accurately
• Communicate clearly with clients and team members
• Monitor open jobs and make sure they are completed on time
• Help improve systems and processes when needed

What were looking for

• Start your career with us fresh grads welcome( or with 2 years customer service experience)
• Strong English communication skills (written and verbal)
• Confident in handling large volumes of data with accuracy
• Comfortable working with spreadsheets and Microsoft Office tools
• Detail-oriented and organized in tracking tasks and records
• Able to work independently and manage time effectively
• Has a proactive mindset and is open to learning
• Willing to work on a graveyard shift (night schedule)

Job Type: Full-time, Night shift (7 PM- 4 AM)

Work Setup:

Onsite (Iloilo Office): 2nd Floor Iloilo Gateway Hotel & Suites, Brgy. Mali-ao, Pavia, Iloilo

Client Solutions Associate (Night Shift)

Schedule (7 PM- 4 AM)|
Fulltime | Iloilo (Onsite Setup)

About the Role

We have partnered with a company that is a leader in the provision of Risk and Compliance Auditing and Management services to the built property sector, whose clients are some of the largest corporations in Australia. They employ a four pillars approach to risk and compliance management - Essential Services Management, Property Risk, Height Safety, and Emergency Management.

Why Cooee

Because we believe in the power of human connection. Because we are committed to flourishing human potential. Because we dream of a world where each one of us walks along the path to who we are and the best that we can be. This is Why we do What we do To be a part of transformation one person, one community, one business at a time.

We are One Team committed to investing in relationships fueled by trust and anchored on the One Shared Vision to transform through connection. We believe this is where the strength of Cooee and our partnerships lie in having clarity and conviction in purpose.

What you'll be working on

• Interpret and validate client needs to determine appropriate service responses
• Coordinate with contractors to resolve client concerns
• Enter and update client and service data accurately
• Communicate clearly with clients and team members
• Monitor open jobs and make sure they are completed on time
• Help improve systems and processes when needed

What were looking for

• Start your career with us fresh grads welcome( or with 2 years customer service experience)
• Strong English communication skills (written and verbal)
• Confident in handling large volumes of data with accuracy
• Comfortable working with spreadsheets and Microsoft Office tools
• Detail-oriented and organized in tracking tasks and records
• Able to work independently and manage time effectively
• Has a proactive mindset and is open to learning
• Willing to work on a graveyard shift (night schedule)

Job Type: Full-time, Night shift (7 PM- 4 AM)

Work Setup:

Onsite (Iloilo Office): Bldg. 2, 2nd Floor of Nelly Garden, Jaro, Iloilo City

ROLE OVERVIEW:

The Client Solutions Officer will serve as a key partner in delivering seamless event and content executions for clients. This role requires a strong grasp of production technicalities from stage and AV set-ups to livestream and post-production workflows and the ability to translate client objectives into flawless, on-ground and digital activations. Acting as the bridge between clients, internal teams, and external suppliers, the Officer will ensure that all deliverables meet creative, technical, and operational standards.

WORK ARRANGEMENT:

• Engagement Type: Independent Contractor; fixed-term contract with possibility of extension or renewal.
• Work Arrangement: Hybrid; 2-3 days onsite reporting in Makati City
• Workdays: Monday to Friday
• Work Hours: 9:00 AM to 6:00 PM Philippine Time (PHT)
• Availability: The role requires availability for weekly team check-ins. Availability for weekend work or overtime may be required from time to time, especially during major events, activations & content shoots.

COMPENSATION TERMS:

• The Client Solutions Officer shall be compensated at a monthly rate.
• Payment shall be processed according to the agreed billing cycle and in accordance with the invoicing guidelines set by the client or the Company.

KEY RESPONSIBILITIES:

• Act as the primary liaison between clients, internal teams, and external suppliers to ensure smooth project execution.
• Manage end-to-end production processes for events and content, including pre-production planning, on-ground execution, livestream management, and post-production delivery.
• Oversee stage, AV, technical set-ups, and other production requirements to guarantee operational excellence.
• Translate client objectives into creative and technically sound activations, ensuring alignment with brand standards and goals.
• Anticipate client needs and proactively recommend innovative solutions and enhancements.
• Monitor timelines, budgets, and deliverables to ensure projects are completed efficiently and on schedule.
• Ensure all outputs meet the highest creative, technical, and operational standards.
• Collaborate with cross-functional teams to resolve issues, mitigate risks, and maintain seamless execution.

EXPECTED DELIVERABLES:

• Comprehensive project timelines and production schedules for each event/content execution
• Clear and updated cost estimates along with consolidated supplier quotations for budget tracking reports
• Decks that translate client objectives into actionable execution plans
• Post-event evaluation reports including documentation of outputs and KPIs highlighting successes, learnings, and recommendations for improvement
• Seamless coordination of events, livestreams and digital content uploads/deliverables
• Client-ready presentations, proposals, and solution recommendations for upcoming projects
• Regular status reports and progress updates for both clients and internal teams

REPORTING STRUCTURE:

• The Client Solutions Officer will report directly to the Events Manager.
• There will be daily check-ins with the Events Manager and weekly team status meetings.
• All communications will be managed through Viber while project updates must always be formalized via email. File sharing and documentation are handled via Google Drive.
• The role involves close collaboration with the activations & content team. It may also require coordination with creative teams or other internal stakeholders as needed.

QUALIFICATIONS:

• Bachelors degree in Communications, Marketing, Events Management, Multimedia Arts, or related field.
• 1-2 years of experience in events management, production, activations, and content execution (agency or brand side preferred)
• Proven track record in managing end-to-end project execution for both events, activations and content production
• Excellent client-facing and stakeholder management skills, with ability to translate needs into actionable solutions
• Strong organizational, time management, and problem-solving abilities under pressure.
• Ability to lead cross-functional teams and coordinate with external suppliers effectively.
• Flexible to work in fast-paced environments and willing to be on-site during events and productions.
• Exceptional attention to detail and organizational skills are a must.
• Excellent communication skills and the ability to work collaboratively

Job Types: Full-time, Fixed term

Contract length: 3 months

Pay: Php25, Php35,000.00 per month

Application Question(s):

• Are you amenable to a hybrid work arrangement? Reporting in Makati City 2-3 days per week.

Experience:

• events, production, activations, and content execution: 2 years (Required)
• Agency and/or Brand work: 2 years (Preferred)

Location:

• Makati City (Preferred)

Willingness to travel:

• 50% (Required)

Work Location: In person

About the Role

We have partnered with a company that is a leader in the provision of Risk and Compliance Auditing and Management services to the built property sector, whose clients are some of the largest corporations in Australia. They employ a four pillars approach to risk and compliance management - Essential Services Management, Property Risk, Height Safety, and Emergency Management.

Why Cooee

Because we believe in the power of human connection. Because we are committed to flourishing human potential. Because we dream of a world where each one of us walks along the path to who we are and the best that we can be. This is Why we do What we do To be a part of transformation one person, one community, one business at a time.

We are One Team committed to investing in relationships fueled by trust and anchored on the One Shared Vision to transform through connection. We believe this is where the strength of Cooee and our partnerships lie in having clarity and conviction in purpose.

What you'll be working on

• Interpret and validate client needs to determine appropriate service responses
• Coordinate with contractors to resolve client concerns
• Enter and update client and service data accurately
• Communicate clearly with clients and team members
• Monitor open jobs and make sure they are completed on time
• Help improve systems and processes when needed

What were looking for

• Start your career with us fresh grads welcome( or with 2 years customer service experience)
• Strong English communication skills (written and verbal)
• Confident in handling large volumes of data with accuracy
• Comfortable working with spreadsheets and Microsoft Office tools
• Detail-oriented and organized in tracking tasks and records
• Able to work independently and manage time effectively
• Has a proactive mindset and is open to learning
• Willing to work on a graveyard shift (night schedule)

Job Type: Full-time, Night shift (7 PM- 4 AM)

Work Setup:

• Onsite (Iloilo Office): Bldg. 2, 2nd Floor of Nelly Garden, Jaro, Iloilo City

Client Solutions Associate (Entry Level)

DAYSHIFT | Fulltime | Makati (Full Onsite)

Start Immediately Grow With Us

Were looking for fresh graduates and entry level candidates (up to 3 years experience) who are eager to learn, grow, and build their career in customer service.

• Strong interest in customer service (preferred)
• Confident English communication for phone & email support
• Comfortable with MS Office, email, and spreadsheets

Preferred but not required:

• Experience with Freshdesk, Shopify, or CRM tools
• Exposure to Australian clients is an advantage

About the Role

We have partnered with a company with a vision to provide businesses, organizations and individuals Australia-wide with competitively priced high-quality office furniture and interior solutions. You will be joining a fast-growing online division, who will be responsible for providing post-sales support to new and existing customers, as well as managing orders by liaising with all internal stakeholders.

As a Customer Service Associate, you will play a key role in ensuring a seamless customer experience handling inquiries, resolving issues, and coordinating with teams to deliver efficient and reliable service.

This role is also open to fresh graduates who are eager to learn and grow in a dynamic environment.

What you'll be working on

• Liaise with customers for post-sales enquiries, including delivery updates and taking product and service feedback.
• Communicate with customers and suppliers for any warranty claims regarding products.
• Administrative and support services.
• Coordinate with the warehouse regarding shipment of goods and any inventory issues.
• Maintain a strong and positive relationship with all customers, and ensure swift fulfilment of all customer needs.
• Keep an eye on order status and keep customers updated
• Use our internal systems (Freshdesk, W3APP, Shopify) and keep records up to date
• Assisting senior project managers with the preparation, compilation and presentation of larger commercial fit-out projects.
• Keep a professional, helpful, and positive tone in all customer interactions
• Work with suppliers to sort out issues and manage warranty claims
• Stay on top of open tasks and follow through without needing a lot of hand-holding.

What were looking for

• Open to fresh grads or up to 3 years experience in customer service (retail/sales)
• Strong English communication skills, both written & spoken
• Confident with MS Office & spreadsheets
• Solutions-driven mindset
• Friendly, proactive, and great at building relationships
• Organized multitasker who thrives in a team or independently
• Flexible and ready to take on new challenges
• A team player whos adaptable and happy to jump in where needed.

Job Type: Full-time, Day Shift

Work Setup: Full Onsite - 2nd Floor, Vicente Madrigal Bldg. Ayala Ave. Makati City, Philippines

Night Shift (7 PM- 4 AM )|
Fulltime | Iloilo (Onsite Setup)

About the Role

We have partnered with a company that is a leader in the provision of Risk and Compliance Auditing and Management services to the built property sector, whose clients are some of the largest corporations in Australia. They employ a four pillars approach to risk and compliance management - Essential Services Management, Property Risk, Height Safety, and Emergency Management.

Why Cooee

Because we believe in the power of human connection. Because we are committed to flourishing human potential. Because we dream of a world where each one of us walks along the path to who we are and the best that we can be. This is Why we do What we do To be a part of transformation one person, one community, one business at a time.

We are One Team committed to investing in relationships fueled by trust and anchored on the One Shared Vision to transform through connection. We believe this is where the strength of Cooee and our partnerships lie in having clarity and conviction in purpose.

What you'll be working on

• Interpret and validate client needs to determine appropriate service responses
• Coordinate with contractors to resolve client concerns
• Enter and update client and service data accurately
• Communicate clearly with clients and team members
• Monitor open jobs and make sure they are completed on time
• Help improve systems and processes when needed

What were looking for

• Start your career with us fresh grads welcome( or with 2 years customer service experience)
• Strong English communication skills (written and verbal)
• Confident in handling large volumes of data with accuracy
• Comfortable working with spreadsheets and Microsoft Office tools
• Detail-oriented and organized in tracking tasks and records
• Able to work independently and manage time effectively
• Has a proactive mindset and is open to learning
• Willing to work on a graveyard shift (night schedule)

Work Setup:
Onsite (Iloilo Office)