1,838 Client Service jobs in the Philippines
Customer Service Representative (Mandarin)
Malvar, Batangas
Littelfuse Philippines Inc.
Job Viewed
Job Description
**MANDARIN CUSTOMER SERVICE REPRESENTATIVE (Asia Shift)**
We are looking for **Customer Service Representative** to maintain and/or increase customer loyalty by supporting the customer from ordering till delivering.
**About the Job**:
- Performs order handling process through: (1) receipt of customer purchase orders; (2) order entry; (3) order adjustments/cancellations; (4) order block handling
- Follow-up on customer requests on: (1) order expedites; (2) special shipments; (3) stock checks; (4) delivery information; (5) complaint handling (8D); (6) returns/credits/debits
- Build strong customer relationships by proactively informing customer on status of deliveries, running open order books and communicate to the customer, maintaining intensive contact (by phone) with customers, actively participating in customer related projects in order to improve customer satisfaction levels, dedicates back-up responsibilities for other CSR’s
- Provide sales support to Outside Sales through: (1) managing Request for Quotation (RFQ) and quote renewals in a timely manner using "Price Authority" or "Contract Price" and work with Product Management to get approval for target prices that are below the country minimum; (2) performing Price Book Management; (3) distributing PCN to customers
**About You**:
- Bachelor's Degree graduate
- Proficient in Mandarin Language (Read and Verbal)
- Relevant experience in a Customer Service related environment is mandatory, of at least two years is preferred
- Excellent written and verbal English language skills required
- Basic/advanced knowledge of MS office
- SAP and Material Resource Planning (MRP) system knowledge are preferred
- Working knowledge of quality standards (ISO/QS/IATF) is preferred
Littelfuse strives to empower associate growth and development in a culture of ongoing collaboration and respect for diverse global perspectives and expertise. Our Core Values - Customer Focus, Integrity, Innovation, Teamwork and Results Driven - supports us on our mission to improve the safety, reliability, efficiency, and performance of our customers’ products and systems.
We are an equal opportunity employer that takes pride in giving every associate the means and courage to make a difference - everywhere, every day.
We offer a competitive salary package and a variety of benefits, including Medical, Life, Disability and Retirement benefits as well as development opportunities like internal Lean Six Sigma Certification.
**Benefits**:
- Additional leave
- Free parking
- Health insurance
- Life insurance
- On-site parking
- Transportation service provided
Schedule:
- Monday to Friday
Supplemental Pay:
- 13th month salary
- Bonus pay
Application Question(s):
- Can you speak and read Mandarin?
We are looking for **Customer Service Representative** to maintain and/or increase customer loyalty by supporting the customer from ordering till delivering.
**About the Job**:
- Performs order handling process through: (1) receipt of customer purchase orders; (2) order entry; (3) order adjustments/cancellations; (4) order block handling
- Follow-up on customer requests on: (1) order expedites; (2) special shipments; (3) stock checks; (4) delivery information; (5) complaint handling (8D); (6) returns/credits/debits
- Build strong customer relationships by proactively informing customer on status of deliveries, running open order books and communicate to the customer, maintaining intensive contact (by phone) with customers, actively participating in customer related projects in order to improve customer satisfaction levels, dedicates back-up responsibilities for other CSR’s
- Provide sales support to Outside Sales through: (1) managing Request for Quotation (RFQ) and quote renewals in a timely manner using "Price Authority" or "Contract Price" and work with Product Management to get approval for target prices that are below the country minimum; (2) performing Price Book Management; (3) distributing PCN to customers
**About You**:
- Bachelor's Degree graduate
- Proficient in Mandarin Language (Read and Verbal)
- Relevant experience in a Customer Service related environment is mandatory, of at least two years is preferred
- Excellent written and verbal English language skills required
- Basic/advanced knowledge of MS office
- SAP and Material Resource Planning (MRP) system knowledge are preferred
- Working knowledge of quality standards (ISO/QS/IATF) is preferred
Littelfuse strives to empower associate growth and development in a culture of ongoing collaboration and respect for diverse global perspectives and expertise. Our Core Values - Customer Focus, Integrity, Innovation, Teamwork and Results Driven - supports us on our mission to improve the safety, reliability, efficiency, and performance of our customers’ products and systems.
We are an equal opportunity employer that takes pride in giving every associate the means and courage to make a difference - everywhere, every day.
We offer a competitive salary package and a variety of benefits, including Medical, Life, Disability and Retirement benefits as well as development opportunities like internal Lean Six Sigma Certification.
**Benefits**:
- Additional leave
- Free parking
- Health insurance
- Life insurance
- On-site parking
- Transportation service provided
Schedule:
- Monday to Friday
Supplemental Pay:
- 13th month salary
- Bonus pay
Application Question(s):
- Can you speak and read Mandarin?
This advertiser has chosen not to accept applicants from your region.
Job No Longer Available
This position is no longer listed on WhatJobs. The employer may be reviewing applications, filled the role, or has removed the listing.
However, we have similar jobs available for you below.
Client Service Coordinator
Mandaluyong, National Capital Region
Sapient Global Services
Posted today
Job Viewed
Job Description
Easy and Fast One-day Hiring Process! Earn up to 25k monthly plus more benefits! We are looking for a Customer Service Representative in our Metro Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now!
br>Responsibilities:
•Answer incoming customer calls and inquiries < r>•Provide information and assistance to customers < r>•Resolve customer complaints and escalate issues as needed < r>•Maintain accurate records of customer interactions and transactions < r>•Collaborate with team members and other stakeholders to improve customer service processes < r>
Qualifications:
•High school diploma or equivalent < r>•Good communication and interpersonal skills < r>•Excellent problem-solving and decision-making abilities < r>•Ability to thrive in a fast-paced and dynamic environment < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
br>Responsibilities:
•Answer incoming customer calls and inquiries < r>•Provide information and assistance to customers < r>•Resolve customer complaints and escalate issues as needed < r>•Maintain accurate records of customer interactions and transactions < r>•Collaborate with team members and other stakeholders to improve customer service processes < r>
Qualifications:
•High school diploma or equivalent < r>•Good communication and interpersonal skills < r>•Excellent problem-solving and decision-making abilities < r>•Ability to thrive in a fast-paced and dynamic environment < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
This advertiser has chosen not to accept applicants from your region.
0
Client Service Representative
Valenzuela, National Capital Region
BPO Sapient Solutions
Posted 6 days ago
Job Viewed
Job Description
Easy, no-hassle and Fast One-day Hiring process! Earn up to 28k monthly plus more benefits! We are looking for a Customer Service Representative in our Metro Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now!
br>Responsibilities:
• Handle customer inquiries, provide solutions, and resolve issues across various channels. < r>• Offer accurate information about products, services, and company policies. < r>• Process orders, returns, and account updates efficiently. < r>• Maintain high standards of customer service and satisfaction. < r>• Meet performance targets for productivity, quality, and customer satisfaction. < r>• Document interactions and transactions accurately. < r>
Qualifications:
• High school diploma or equivalent required; customer facing work experience is a plus. < r>• No prior customer service experience necessary—we provide comprehensive training!
• Attention to detail and effective problem-solving abilities. < r>• Ability to work in a fast-paced environment and adapt to changing customer needs. < r>• Proficiency with customer service tools and systems is a plus but not required. < r>
Our Awesome Benefits:
• Fix weekends Off < r>• Competitive Salary < r>• Monthly Commissions < r>• HMO with 2 FREE Dependents from Day 1 < r>• Free Coffee and Biscuits at the office < r>• Paid leaves, OT & holiday pay < r>• Government-mandated benefits & 13th-month pay < r>• Fast-Track Career Growth for top performers < r>• Life Insurance & Retirement Plan for qualified team members < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
br>Responsibilities:
• Handle customer inquiries, provide solutions, and resolve issues across various channels. < r>• Offer accurate information about products, services, and company policies. < r>• Process orders, returns, and account updates efficiently. < r>• Maintain high standards of customer service and satisfaction. < r>• Meet performance targets for productivity, quality, and customer satisfaction. < r>• Document interactions and transactions accurately. < r>
Qualifications:
• High school diploma or equivalent required; customer facing work experience is a plus. < r>• No prior customer service experience necessary—we provide comprehensive training!
• Attention to detail and effective problem-solving abilities. < r>• Ability to work in a fast-paced environment and adapt to changing customer needs. < r>• Proficiency with customer service tools and systems is a plus but not required. < r>
Our Awesome Benefits:
• Fix weekends Off < r>• Competitive Salary < r>• Monthly Commissions < r>• HMO with 2 FREE Dependents from Day 1 < r>• Free Coffee and Biscuits at the office < r>• Paid leaves, OT & holiday pay < r>• Government-mandated benefits & 13th-month pay < r>• Fast-Track Career Growth for top performers < r>• Life Insurance & Retirement Plan for qualified team members < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
This advertiser has chosen not to accept applicants from your region.
1
Client Service Representative
Valenzuela, National Capital Region
Sapient Global Services
Posted 6 days ago
Job Viewed
Job Description
Easy, no-hassle and Fast One-day Hiring process! Earn up to 28k monthly plus more benefits! We are looking for a Customer Service Representative in our Metro Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now!
br>Responsibilities:
• Handle customer inquiries, provide solutions, and resolve issues across various channels. < r>• Offer accurate information about products, services, and company policies. < r>• Process orders, returns, and account updates efficiently. < r>• Maintain high standards of customer service and satisfaction. < r>• Meet performance targets for productivity, quality, and customer satisfaction. < r>• Document interactions and transactions accurately. < r>
Qualifications:
• High school diploma or equivalent required; customer facing work experience is a plus. < r>• No prior customer service experience necessary—we provide comprehensive training!
• Attention to detail and effective problem-solving abilities. < r>• Ability to work in a fast-paced environment and adapt to changing customer needs. < r>• Proficiency with customer service tools and systems is a plus but not required. < r>
Our Awesome Benefits:
• Fix weekends Off < r>• Competitive Salary < r>• Monthly Commissions < r>• HMO with 2 FREE Dependents from Day 1 < r>• Free Coffee and Biscuits at the office < r>• Paid leaves, OT & holiday pay < r>• Government-mandated benefits & 13th-month pay < r>• Fast-Track Career Growth for top performers < r>• Life Insurance & Retirement Plan for qualified team members < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
br>Responsibilities:
• Handle customer inquiries, provide solutions, and resolve issues across various channels. < r>• Offer accurate information about products, services, and company policies. < r>• Process orders, returns, and account updates efficiently. < r>• Maintain high standards of customer service and satisfaction. < r>• Meet performance targets for productivity, quality, and customer satisfaction. < r>• Document interactions and transactions accurately. < r>
Qualifications:
• High school diploma or equivalent required; customer facing work experience is a plus. < r>• No prior customer service experience necessary—we provide comprehensive training!
• Attention to detail and effective problem-solving abilities. < r>• Ability to work in a fast-paced environment and adapt to changing customer needs. < r>• Proficiency with customer service tools and systems is a plus but not required. < r>
Our Awesome Benefits:
• Fix weekends Off < r>• Competitive Salary < r>• Monthly Commissions < r>• HMO with 2 FREE Dependents from Day 1 < r>• Free Coffee and Biscuits at the office < r>• Paid leaves, OT & holiday pay < r>• Government-mandated benefits & 13th-month pay < r>• Fast-Track Career Growth for top performers < r>• Life Insurance & Retirement Plan for qualified team members < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
This advertiser has chosen not to accept applicants from your region.
2
Client Service Representative
Valenzuela, National Capital Region
Sapient Global Services
Posted 6 days ago
Job Viewed
Job Description
Easy, no-hassle and Fast One-day Hiring process! Earn up to 28k monthly plus more benefits! We are looking for a Customer Service Representative in our Metro Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now!
br>Responsibilities:
• Handle customer inquiries, provide solutions, and resolve issues across various channels. < r>• Offer accurate information about products, services, and company policies. < r>• Process orders, returns, and account updates efficiently. < r>• Maintain high standards of customer service and satisfaction. < r>• Meet performance targets for productivity, quality, and customer satisfaction. < r>• Document interactions and transactions accurately. < r>
Qualifications:
• High school diploma or equivalent required; customer facing work experience is a plus. < r>• No prior customer service experience necessary—we provide comprehensive training!
• Attention to detail and effective problem-solving abilities. < r>• Ability to work in a fast-paced environment and adapt to changing customer needs. < r>• Proficiency with customer service tools and systems is a plus but not required. < r>
Our Awesome Benefits:
• Fix weekends Off < r>• Competitive Salary < r>• Monthly Commissions < r>• HMO with 2 FREE Dependents from Day 1 < r>• Free Coffee and Biscuits at the office < r>• Paid leaves, OT & holiday pay < r>• Government-mandated benefits & 13th-month pay < r>• Fast-Track Career Growth for top performers < r>• Life Insurance & Retirement Plan for qualified team members < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
br>Responsibilities:
• Handle customer inquiries, provide solutions, and resolve issues across various channels. < r>• Offer accurate information about products, services, and company policies. < r>• Process orders, returns, and account updates efficiently. < r>• Maintain high standards of customer service and satisfaction. < r>• Meet performance targets for productivity, quality, and customer satisfaction. < r>• Document interactions and transactions accurately. < r>
Qualifications:
• High school diploma or equivalent required; customer facing work experience is a plus. < r>• No prior customer service experience necessary—we provide comprehensive training!
• Attention to detail and effective problem-solving abilities. < r>• Ability to work in a fast-paced environment and adapt to changing customer needs. < r>• Proficiency with customer service tools and systems is a plus but not required. < r>
Our Awesome Benefits:
• Fix weekends Off < r>• Competitive Salary < r>• Monthly Commissions < r>• HMO with 2 FREE Dependents from Day 1 < r>• Free Coffee and Biscuits at the office < r>• Paid leaves, OT & holiday pay < r>• Government-mandated benefits & 13th-month pay < r>• Fast-Track Career Growth for top performers < r>• Life Insurance & Retirement Plan for qualified team members < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
This advertiser has chosen not to accept applicants from your region.
3
Client Service Representative
Valenzuela, National Capital Region
BPO Sapient NCR
Posted 6 days ago
Job Viewed
Job Description
Easy, no-hassle and Fast One-day Hiring process! Earn up to 28k monthly plus more benefits! We are looking for a Customer Service Representative in our Metro Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now!
br>Responsibilities:
• Handle customer inquiries, provide solutions, and resolve issues across various channels. < r>• Offer accurate information about products, services, and company policies. < r>• Process orders, returns, and account updates efficiently. < r>• Maintain high standards of customer service and satisfaction. < r>• Meet performance targets for productivity, quality, and customer satisfaction. < r>• Document interactions and transactions accurately. < r>
Qualifications:
• High school diploma or equivalent required; customer facing work experience is a plus. < r>• No prior customer service experience necessary—we provide comprehensive training!
• Attention to detail and effective problem-solving abilities. < r>• Ability to work in a fast-paced environment and adapt to changing customer needs. < r>• Proficiency with customer service tools and systems is a plus but not required. < r>
Our Awesome Benefits:
• Fix weekends Off < r>• Competitive Salary < r>• Monthly Commissions < r>• HMO with 2 FREE Dependents from Day 1 < r>• Free Coffee and Biscuits at the office < r>• Paid leaves, OT & holiday pay < r>• Government-mandated benefits & 13th-month pay < r>• Fast-Track Career Growth for top performers < r>• Life Insurance & Retirement Plan for qualified team members < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
br>Responsibilities:
• Handle customer inquiries, provide solutions, and resolve issues across various channels. < r>• Offer accurate information about products, services, and company policies. < r>• Process orders, returns, and account updates efficiently. < r>• Maintain high standards of customer service and satisfaction. < r>• Meet performance targets for productivity, quality, and customer satisfaction. < r>• Document interactions and transactions accurately. < r>
Qualifications:
• High school diploma or equivalent required; customer facing work experience is a plus. < r>• No prior customer service experience necessary—we provide comprehensive training!
• Attention to detail and effective problem-solving abilities. < r>• Ability to work in a fast-paced environment and adapt to changing customer needs. < r>• Proficiency with customer service tools and systems is a plus but not required. < r>
Our Awesome Benefits:
• Fix weekends Off < r>• Competitive Salary < r>• Monthly Commissions < r>• HMO with 2 FREE Dependents from Day 1 < r>• Free Coffee and Biscuits at the office < r>• Paid leaves, OT & holiday pay < r>• Government-mandated benefits & 13th-month pay < r>• Fast-Track Career Growth for top performers < r>• Life Insurance & Retirement Plan for qualified team members < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
This advertiser has chosen not to accept applicants from your region.
4
Client Service Representative
Valenzuela, National Capital Region
Sapient Global Services
Posted 6 days ago
Job Viewed
Job Description
Easy, no-hassle and Fast One-day Hiring process! Earn up to 28k monthly plus more benefits! We are looking for a Customer Service Representative in our Metro Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now!
br>Responsibilities:
• Handle customer inquiries, provide solutions, and resolve issues across various channels. < r>• Offer accurate information about products, services, and company policies. < r>• Process orders, returns, and account updates efficiently. < r>• Maintain high standards of customer service and satisfaction. < r>• Meet performance targets for productivity, quality, and customer satisfaction. < r>• Document interactions and transactions accurately. < r>
Qualifications:
• High school diploma or equivalent required; customer facing work experience is a plus. < r>• No prior customer service experience necessary—we provide comprehensive training!
• Attention to detail and effective problem-solving abilities. < r>• Ability to work in a fast-paced environment and adapt to changing customer needs. < r>• Proficiency with customer service tools and systems is a plus but not required. < r>
Our Awesome Benefits:
• Fix weekends Off < r>• Competitive Salary < r>• Monthly Commissions < r>• HMO with 2 FREE Dependents from Day 1 < r>• Free Coffee and Biscuits at the office < r>• Paid leaves, OT & holiday pay < r>• Government-mandated benefits & 13th-month pay < r>• Fast-Track Career Growth for top performers < r>• Life Insurance & Retirement Plan for qualified team members < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
br>Responsibilities:
• Handle customer inquiries, provide solutions, and resolve issues across various channels. < r>• Offer accurate information about products, services, and company policies. < r>• Process orders, returns, and account updates efficiently. < r>• Maintain high standards of customer service and satisfaction. < r>• Meet performance targets for productivity, quality, and customer satisfaction. < r>• Document interactions and transactions accurately. < r>
Qualifications:
• High school diploma or equivalent required; customer facing work experience is a plus. < r>• No prior customer service experience necessary—we provide comprehensive training!
• Attention to detail and effective problem-solving abilities. < r>• Ability to work in a fast-paced environment and adapt to changing customer needs. < r>• Proficiency with customer service tools and systems is a plus but not required. < r>
Our Awesome Benefits:
• Fix weekends Off < r>• Competitive Salary < r>• Monthly Commissions < r>• HMO with 2 FREE Dependents from Day 1 < r>• Free Coffee and Biscuits at the office < r>• Paid leaves, OT & holiday pay < r>• Government-mandated benefits & 13th-month pay < r>• Fast-Track Career Growth for top performers < r>• Life Insurance & Retirement Plan for qualified team members < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
This advertiser has chosen not to accept applicants from your region.
5
Client Service Manager
Sibulan, Negros Oriental
WHR Global Consulting
Posted 10 days ago
Job Viewed
Job Description
This role acts as the primary point of contact for key clients. CSM is responsible for managing and monitoring the overall relationship and ensuring a consistent, predictable client experience that results in highly satisfied clients while also balancing the needs of the business.
br>Primary Responsibilities:
- Provide client account management and support functions to ensure highest level of quality and client satisfaction.
- Guide clients in strategic use of the company's offerings and develop short and long-term client retention strategies for each client.
- Act as the primary point of contact for all client interactions, working with variety of team members to ensure a timely response to all client requests.
- Present voice of the client in all internal planning sessions to ensure that designed solutions meet the client’s needs and expectations. < r>- Assess and develop internal staff relationship management skills, identify training needs and opportunities, and propose
policies or procedures that will enhance the company’s ability to deliver valuable services to our clients. < r>- Build strong working relationships with clients, stakeholders, vendors and team members through effective communication throughout the client life-cycle.
- Develop and flawlessly execute client initiatives, coordinating clients, internal resources, and third parties/vendors for delivery of defined objectives on time, on budget, within scope, and in a manner that embodies the mission and policies of the company.
- Review communications to ensure there are no violations of standards or regulations.
- Develop tools, techniques, and standardization that will ensure repeatable results, enhance company effectiveness, client satisfaction, and overall cost efficiency.
- Keep informed of industry changes, trends and best practices and assess the potential impact of these changes on the organization and the client’s business. < r>- Identify client resource needs, ensure their availability, and secure their assignment to initiatives and ongoing client demands while minimizing waste and inefficiency.
- Utilize direct client feedback to identify opportunities for efficiencies and anticipate delays or issues before impact to costs, deliverables, or client’s operations. < r>- Develop and implement repeatable and scalable solutions based on these opportunities.
Qualifications:
- Bachelor’s degree in business management, accounting, finance, or related field. < r>- 2 years of experience in client relations in financial services or related field, or combination of relevant experience and education.
- Must possess proven leadership skills with the ability to influence key decision makers and collaborate across business lines.
- Ability to communicate effectively with various audiences including executives, clients, and team members through written and verbal means.
- Solid organizational skills, ability to lead teams of various sizes, ability to focus on broader goals and project details simultaneously, and ability to multi-task effectively.
- Strong working knowledge of Microsoft Office including Microsoft Project or equivalent.
- Professional and articulate with strong attention to detail.
- Must demonstrate the following competencies: ethical conduct, proficient communication, time management, technical capacity, and thoroughness.
Physical Requirements:
- The work is of an intellectual nature. While performing the functions of this job, the employee is required to stand and sit for prolonged periods.
- Specific vision abilities required include close and medium distance vision and the ability to adjust focus.
- Must be able to hear normal sounds, distinguish sound as voice and communicate through human speech.
- This position requires the ability to operate a keyboard, computer mouse, telephone, fax, copier, writing tools, and other
standard office equipment.
- On an occasion, an employee will be asked to lift items weighing up to 35 lbs.
br>Primary Responsibilities:
- Provide client account management and support functions to ensure highest level of quality and client satisfaction.
- Guide clients in strategic use of the company's offerings and develop short and long-term client retention strategies for each client.
- Act as the primary point of contact for all client interactions, working with variety of team members to ensure a timely response to all client requests.
- Present voice of the client in all internal planning sessions to ensure that designed solutions meet the client’s needs and expectations. < r>- Assess and develop internal staff relationship management skills, identify training needs and opportunities, and propose
policies or procedures that will enhance the company’s ability to deliver valuable services to our clients. < r>- Build strong working relationships with clients, stakeholders, vendors and team members through effective communication throughout the client life-cycle.
- Develop and flawlessly execute client initiatives, coordinating clients, internal resources, and third parties/vendors for delivery of defined objectives on time, on budget, within scope, and in a manner that embodies the mission and policies of the company.
- Review communications to ensure there are no violations of standards or regulations.
- Develop tools, techniques, and standardization that will ensure repeatable results, enhance company effectiveness, client satisfaction, and overall cost efficiency.
- Keep informed of industry changes, trends and best practices and assess the potential impact of these changes on the organization and the client’s business. < r>- Identify client resource needs, ensure their availability, and secure their assignment to initiatives and ongoing client demands while minimizing waste and inefficiency.
- Utilize direct client feedback to identify opportunities for efficiencies and anticipate delays or issues before impact to costs, deliverables, or client’s operations. < r>- Develop and implement repeatable and scalable solutions based on these opportunities.
Qualifications:
- Bachelor’s degree in business management, accounting, finance, or related field. < r>- 2 years of experience in client relations in financial services or related field, or combination of relevant experience and education.
- Must possess proven leadership skills with the ability to influence key decision makers and collaborate across business lines.
- Ability to communicate effectively with various audiences including executives, clients, and team members through written and verbal means.
- Solid organizational skills, ability to lead teams of various sizes, ability to focus on broader goals and project details simultaneously, and ability to multi-task effectively.
- Strong working knowledge of Microsoft Office including Microsoft Project or equivalent.
- Professional and articulate with strong attention to detail.
- Must demonstrate the following competencies: ethical conduct, proficient communication, time management, technical capacity, and thoroughness.
Physical Requirements:
- The work is of an intellectual nature. While performing the functions of this job, the employee is required to stand and sit for prolonged periods.
- Specific vision abilities required include close and medium distance vision and the ability to adjust focus.
- Must be able to hear normal sounds, distinguish sound as voice and communicate through human speech.
- This position requires the ability to operate a keyboard, computer mouse, telephone, fax, copier, writing tools, and other
standard office equipment.
- On an occasion, an employee will be asked to lift items weighing up to 35 lbs.
This advertiser has chosen not to accept applicants from your region.
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6
Client Service Manager
WHR Global Consulting
Posted 19 days ago
Job Viewed
Job Description
The Client Service Manager (CSM) serves as the main liaison for key clients, ensuring a consistent and high-quality client experience. The role involves managing client relationships, guiding strategic use of company services, and ensuring satisfaction while aligning with business goals.
br>Key Responsibilities:
Manage client accounts and ensure high satisfaction levels.
Serve as the primary contact for clients and internal teams.
Develop client retention strategies and represent client interests internally.
Oversee project execution, ensuring timelines, budgets, and goals are met.
Enhance team capabilities through training and process improvements.
Maintain strong communication with clients, vendors, and stakeholders.
Monitor industry trends and implement scalable, efficient solutions.
Use client feedback to anticipate issues and improve service delivery.
Qualifications:
Bachelor’s degree in Business, Finance, or related field. < r>Minimum 2 years of client relations experience in financial services or related industries.
Strong leadership, communication, organizational, and multitasking skills.
Proficiency in Microsoft Office and project management tools.
Ethical, detail-oriented, and technically capable.
This role requires balancing client satisfaction with business efficiency, ensuring both client needs and company objectives are successfully met.
br>Key Responsibilities:
Manage client accounts and ensure high satisfaction levels.
Serve as the primary contact for clients and internal teams.
Develop client retention strategies and represent client interests internally.
Oversee project execution, ensuring timelines, budgets, and goals are met.
Enhance team capabilities through training and process improvements.
Maintain strong communication with clients, vendors, and stakeholders.
Monitor industry trends and implement scalable, efficient solutions.
Use client feedback to anticipate issues and improve service delivery.
Qualifications:
Bachelor’s degree in Business, Finance, or related field. < r>Minimum 2 years of client relations experience in financial services or related industries.
Strong leadership, communication, organizational, and multitasking skills.
Proficiency in Microsoft Office and project management tools.
Ethical, detail-oriented, and technically capable.
This role requires balancing client satisfaction with business efficiency, ensuring both client needs and company objectives are successfully met.
This advertiser has chosen not to accept applicants from your region.
7
Client Service Representative
Valenzuela, National Capital Region
Sapient Global Services
Posted 19 days ago
Job Viewed
Job Description
Easy, no-hassle and Fast One-day Hiring process! Earn up to 28k monthly plus more benefits! We are looking for a Customer Service Representative in our Metro Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now!
br>Responsibilities:
• Handle customer inquiries, provide solutions, and resolve issues across various channels. < r>• Offer accurate information about products, services, and company policies. < r>• Process orders, returns, and account updates efficiently. < r>• Maintain high standards of customer service and satisfaction. < r>• Meet performance targets for productivity, quality, and customer satisfaction. < r>• Document interactions and transactions accurately. < r>
Qualifications:
• High school diploma or equivalent required; customer facing work experience is a plus. < r>• No prior customer service experience necessary—we provide comprehensive training!
• Attention to detail and effective problem-solving abilities. < r>• Ability to work in a fast-paced environment and adapt to changing customer needs. < r>• Proficiency with customer service tools and systems is a plus but not required. < r>
Our Awesome Benefits:
• Fix weekends Off < r>• Competitive Salary < r>• Monthly Commissions < r>• HMO with 2 FREE Dependents from Day 1 < r>• Free Coffee and Biscuits at the office < r>• Paid leaves, OT & holiday pay < r>• Government-mandated benefits & 13th-month pay < r>• Fast-Track Career Growth for top performers < r>• Life Insurance & Retirement Plan for qualified team members < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
br>Responsibilities:
• Handle customer inquiries, provide solutions, and resolve issues across various channels. < r>• Offer accurate information about products, services, and company policies. < r>• Process orders, returns, and account updates efficiently. < r>• Maintain high standards of customer service and satisfaction. < r>• Meet performance targets for productivity, quality, and customer satisfaction. < r>• Document interactions and transactions accurately. < r>
Qualifications:
• High school diploma or equivalent required; customer facing work experience is a plus. < r>• No prior customer service experience necessary—we provide comprehensive training!
• Attention to detail and effective problem-solving abilities. < r>• Ability to work in a fast-paced environment and adapt to changing customer needs. < r>• Proficiency with customer service tools and systems is a plus but not required. < r>
Our Awesome Benefits:
• Fix weekends Off < r>• Competitive Salary < r>• Monthly Commissions < r>• HMO with 2 FREE Dependents from Day 1 < r>• Free Coffee and Biscuits at the office < r>• Paid leaves, OT & holiday pay < r>• Government-mandated benefits & 13th-month pay < r>• Fast-Track Career Growth for top performers < r>• Life Insurance & Retirement Plan for qualified team members < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
This advertiser has chosen not to accept applicants from your region.
8
Client Service Representative
Abbott
Posted 12 days ago
Job Viewed
Job Description
Responds to customer inquiries via telephone or email to provide problem resolution in accordance with the Organization's service standards.
**_MAIN RESPONSIBILITIES_**
+ The Entry level Customer Service Representative will typically only receive and/or place telephone calls that are basic and routine as they gain experience with the company's products and services.
+ Solve simple customer problems and analyze customer service needs for communication to service and technical departments.
**_QUALIFICATIONS_**
**_Education/_** **_Education Level/_** **_Major/Field of Study_** **_Or_** **_Education Level_**
+ Technical Diploma (± 12 years)
**_Experience/Background_** **_Experience/_** **_Experience Details_**
+ No Experience required; fresh graduates are encouraged to apply.
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email
**_MAIN RESPONSIBILITIES_**
+ The Entry level Customer Service Representative will typically only receive and/or place telephone calls that are basic and routine as they gain experience with the company's products and services.
+ Solve simple customer problems and analyze customer service needs for communication to service and technical departments.
**_QUALIFICATIONS_**
**_Education/_** **_Education Level/_** **_Major/Field of Study_** **_Or_** **_Education Level_**
+ Technical Diploma (± 12 years)
**_Experience/Background_** **_Experience/_** **_Experience Details_**
+ No Experience required; fresh graduates are encouraged to apply.
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email
This advertiser has chosen not to accept applicants from your region.
9