2,033 Client Retention jobs in the Philippines

Client Retention Specialist

Parañaque City, National Capital Region ₱40000 - ₱60000 Y Bershaw Consultancy

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Job Description

Experience managing sales or procurement for independent restaurants

Understanding of the foodservice industry

Knowledge of pricing, promotions, and competitor landscape in the restaurant market.

Patient, Customer-centric, strategic, and able to cross-sell and upsell.

Job Type: Full-time

Education:

  • Bachelor's (Required)

Experience:

  • Account management: 3 years (Required)
  • Food service: 3 years (Required)

Work Location: In person

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Client Retention Specialist

Parañaque City, National Capital Region ₱400000 - ₱600000 Y Tap Growth ai

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Job Description

We're Hiring: Client Retention Specialist - Restos/Wet Market (Piso Traders)

We are seeking a dedicated Client Retention Specialist to maintain and strengthen relationships with our restaurant and wet market clients. The ideal candidate will focus on reducing churn, increasing client satisfaction, and driving repeat business within the Piso trading ecosystem.

Location: Parañaque, Philippines

Work Mode: Work From Office

Role: Client Retention Specialist - Restos/Wet Market (Piso Traders)

What You'll Do:

Develop retention strategies for restaurant and wet market clients

Conduct regular check-ins and relationship management calls

Monitor client usage patterns and identify at-risk accounts

Resolve client concerns and provide exceptional customer service

Implement loyalty programs and retention initiatives

Track retention metrics and report on performance

What We're Looking For:

1-3 years experience in client retention or account management

Strong understanding of restaurant and wet market operations

Excellent communication and relationship-building skills

Experience with CRM systems and data analysis

Problem-solving mindset with customer-first approach

Ready to make an impact? Apply now and let's grow together

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Client Retention Specialist

Parañaque City, National Capital Region ₱420000 Y Viventis Search Asia

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Job Description

The Client Retention Specialist is responsible for nurturing and growing existing client relationships. Responsibilities include:

  • Managing and growing a portfolio of existing clients within the assigned segment.
  • Serving as the primary point of contact for key accounts, ensuring timely support and communication.
  • Analyzing client buying patterns and developing customized growth strategies.
  • Collaborating with internal teams (logistics, operations, support) to ensure high service standards.
  • Monitoring account health and proactively resolve issues to ensure customer satisfaction and retention.
  • Achieving sales growth and renewal targets

Candidates must have:

  • A strong interpersonal & relationship-building skills
  • An excellent negotiation & problem-solving abilities
  • Proficient with CRM tools and data-driven sales insights.

Job Type: Full-time

Work Location: In person

Job Type: Full-time

Pay: Php28, Php35,000.00 per month

Language:

  • English (Preferred)
  • Tagalog (Preferred)

Work Location: In person

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Client Retention Specialist – Resto Independent Segment

Parañaque City, National Capital Region ₱250000 - ₱350000 Y Icon Executive Asia

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Job Description

We're Hiring: Client Retention Specialist – Resto Independent Segment

Location: Sucat, Parañaque City

Department: Sales | Reporting to: Sales Manager

Salary Range: PHP 25,000 – 35,000

Job Overview:

  • We're looking for a Client Retention Specialist who will manage and grow our existing base of independent restaurant clients. If you're strategic, customer-centric, and skilled in identifying upsell opportunities, this role is for you.

Key Responsibilities:

  • Manage and grow a portfolio of existing accounts
  • Serve as the key point of contact for assigned clients
  • Analyze buying patterns and propose growth strategies
  • Coordinate with operations, logistics, and support teams
  • Proactively resolve client issues and ensure satisfaction
  • Meet renewal and sales growth targets

Must-Have Qualifications:

  • 3+ years in key account management or customer-facing roles
  • Experience in sales or procurement for independent restaurants
  • Knowledge of foodservice industry, pricing, promotions, and competitor landscape
  • Strong relationship-building and problem-solving skills
  • Data-driven with CRM experience
  • Patient, customer-focused, strategic, and skilled in cross-selling & upselling

Education:

  • Bachelor's Degree in Business, Marketing, or a related field

Preferred Industry Background:

  • FMCG
  • F&B Distribution
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Client Retention Specialist – Trader Wet Market

Parañaque City, National Capital Region ₱28000 - ₱35000 Y Icon Executive Asia

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Job Description

Hiring: Client Retention Specialist – Trader Wet Market (Piso Trader)

Location: Sucat, Parañaque City

Department: Sales | Reporting to: Sales Manager

Salary Range: PHP 28,000 – 35,000

Job Overview:

  • We are looking for a Client Retention Specialist with hands-on wet market trading experience, ideally from meat or seafood trading, to nurture key accounts and grow long-term client partnerships. If you understand how to manage high-volume, low-margin transactions and thrive in fast-paced local markets, this role is for you.

Key Responsibilities:

  • Manage and grow a portfolio of existing wet market clients
  • Serve as the main point of contact for key accounts
  • Analyze buying behavior and develop account growth strategies
  • Resolve issues promptly to ensure customer satisfaction
  • Work closely with logistics, operations, and customer support teams
  • Hit retention and revenue growth targets

Must-Have Qualifications:

  • 1+ year experience in account management, trading, or sales support
  • Strong background in wet market or piso trading
  • Excellent negotiation skills
  • Extensive local market knowledge & supplier relationships
  • Comfortable with CRM tools and sales data
  • Strong customer relationship and problem-solving abilities
  • Experience handling high-volume, low-margin transactions

Education:

  • Bachelor's Degree in Business, Marketing, or a related field

Preferred Industry Experience:

  • Meat/Seafood Trading
  • Wet Market Sales
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Account Specialist (Client Retention Front-end)

Makati City, National Capital Region Dempsey Resource Management, Inc

Posted 4 days ago

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Job Description

URGENT!



WORK LOCATION: Makati Office

WORKING SCHEDULE: Monday to Friday

WORKING HOURS: 8:30 A.M to 5:30 P.M



Job Description:



I. Provides direct, client-facing support for day-to-day account servicing needs to ensure

smooth and efficient operations.



II. Ensures accurate handling of account setup, updates, and maintenance, coordinating all

necessary documentation and system inputs to maintain service integrity.



IV. Responds to client inquiries and concerns in a timely and professional manner, offering

prompt resolution and consistent follow-through.



V. Engages proactively with clients to support membership retention and renewals,

reinforcing the value of healthcare services provided.



VI. Leads client onboarding and benefit orientation, including installation and clear

explanation of service expectations to establish long-term trust and satisfaction.



VII. Coordinates closely with internal teams (e.g., underwriting, claims, finance, and provider

networks) to deliver a seamless and high-quality client experience.



VIII. Prepares and presents quarterly utilization reports with data-driven insights to help

clients understand plan usage, manage costs, and make informed benefit decisions.



IX. Organizes and supports client engagement activities, such as Annual Physical Exams

(APE), wellness programs, and health fairs, to promote preventive care and client

satisfaction.



X. Collects and acts on client feedback, identifying service gaps and recommending

solutions to continually enhance the customer journey.



XI. Contributes to long-term relationship building, focusing on retention strategies and

aligning client needs with organizational capabilities.



XII. Drives effective renewal negotiations by understanding client needs, aligning plan

options with organizational goals, and presenting value-driven recommendations to

secure long-term retention.



XIII. Ensures the timely execution of all required documentation, including signed contracts

and compliance with AMLA (Anti-Money Laundering Act) requirements, prior to the

activation of medical policies and services.



Job Qualifications:



I. Bachelor’s degree holder / College Graduate.

II. At least 1 year of experience in client servicing, preferably in HMO, insurance, or

healthcare industries. OPEN FOR INTERESTED NEWBIES.

III. Proven skills in account management, including client relationship building, issue

resolution, and retention strategies.

IV. Strong customer service orientation and problem-solving skills.

V. Excellent verbal and written communication skills.

VI. High attention to detail and strong organizational abilities.

VII. Proficient in MS Office (Excel, Word, Outlook); experience with CRM systems is a plus.

VIII. Ability to handle multiple accounts and meet deadlines in a fast-paced environment.

IX. Holds a valid driver’s license and is able to drive as needed for client servicing activities.

X. WILLING TO WORK ON-SITE



Others: (Preferably) A graduate in Business Administration, Marketing, Healthcare, or related

fields.



We look forward to receiving your application and learning more about how your skills and experience can contribute to our team!
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Business Development

₱120000 - ₱180000 Y Land Registration Systems, Inc.

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Job Description

WORK WITH US

You will be immersed in a culture of high performance and ensure your learning curve is always accelerated and thus be cut above your peers Projects assigned to you will have a significant impact on our national government initiatives. We only select those with high potential and the best talent.

JOB SUMMARY

We are seeking a dynamic and results-driven business development professional to join our team. The ideal candidate will be responsible for identifying new business opportunities, building relationships with potential clients, and driving revenue growth while maintaining efforts to monitor the performance of the assigned business/ product lines and ensuring compliance with agreed Timelines.

JOB RESPONSIBILITIES

  • Maintains rapport with external stakeholders.
  • Initiates to assess and offer available business/ product solutions and secure potential tie-up, to resolve bottlenecks or possible pain points.
  • Collaborates with different internal teams to ensure progress of the requirement.
  • Updates the business/ product lines tracker and monitors compliance of the team to agreed schedules and standards.
  • Monitors the performance and ensures the quality of service delivery.
  • Processes daily and weekly reports on service delivery fulfillment.
  • Ensures movement of the products (applications, web features, systems, etc.)

JOB QUALIFICATIONS

  • Graduate of any business course.
  • Minimum of 2 years of related experience in facilitating business/ product solutions.
  • Excellent communication skills and social skills.
  • Account management skills.
  • Knowledge of basic service delivery principles.
  • Skills in managing assigned business/ product solutions.

.
OTHERS:

Work location: East Ave., Diliman, Quezon City

Work schedule and set-up: Monday to Friday, 8 AM to 6PM; Onsite

Contract period: 1 year fixed term

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Business Development

Pasay, Camarines Sur ₱40000 - ₱60000 Y Tavor Perry

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Job Description

We're seeking a dynamic Business Development & Property Management Assistant to support our growing property management company. This role combines business development with collections oversight, perfect for someone who thrives in sales-driven environments and wants to make a real impact in real estate.

Key Responsibilities:

Business Development & Acquisitions

  • Identify property owners interested in management services or selling their properties
  • Initiate contact through digital platforms, social media, and targeted outreach campaigns
  • Manage the complete sales process from initial contact to contract signing
  • Build and maintain relationships with potential investors and business partners
  • Use CRM tools to track leads, manage pipelines, and monitor deal progress
  • Research and join relevant property management groups and networks
  • Create professional outreach materials and proposals

Collections & Financial Oversight

  • Ensure timely payments from tenants and property owners
  • Monitor outstanding accounts and report irregularities
  • Follow up on overdue payments through calls and emails
  • Coordinate with finance team to improve collection processes
  • Maintain accurate payment records and documentation

Requirements:

  • Previous experience in sales or business development
  • Strong communication skills with ability to build rapport quickly
  • Self-motivated with proven ability to work independently
  • Experience with CRM systems and lead management
  • Knowledge of real estate or property management (preferred)
  • Excellent organizational and time management skills

Working Conditions:

  • Monday-Friday, 10 AM - 7 PM EDT
  • Flexible approach with occasional weekend availability for urgent matters
  • Remote position with growth opportunities

Why Join Us?

  • Be part of a growing real estate company with expansion plans
  • Develop expertise in both sales and property management
  • Work with a supportive team that values initiative and results
  • Opportunity for professional growth as the company scales
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Business Development

Pasig City, National Capital Region ₱900000 - ₱1200000 Y Eastvantage

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Job Description

We are seeking a results-driven Lead Generation Specialist to accelerate our growth in the Canadian market for SAP SuccessFactors. The ideal candidate is a proactive professional skilled at sourcing, engaging, and qualifying leads across diverse industries, using both established and modern techniques. Your expertise in CRM platforms and data analytics will be pivotal in driving our outreach and refining our pipeline.

Key Responsibilities

·   
Comprehensive Lead Generation
: Plan and execute targeted lead generation campaigns to increase our brand presence and pipeline for SAP SuccessFactors across Canada.

·   
Prospecting & Outreach:
 Identify, research, and engage qualified prospects using a mix of channels including LinkedIn, email, telemarketing, and innovative AI-powered outreach tools.

·   
Multi-Industry Engagement:
 Build and nurture relationships with decision-makers and influencers in varied sectors, tailoring messaging to address unique pain points and opportunities.

·   
CRM & Analytics:
 Leverage CRM tools such as Salesforce or HubSpot to manage leads, track engagement, and provide actionable insights to the team. Analyze campaign performance and optimize outreach strategies based on data-driven findings.

·   
Collaboration:
 Work closely with sales and marketing teams to align lead generation efforts with broader go-to-market strategies and ensure smooth handoff of qualified leads.

·   
Market Intelligence:
 Stay updated on industry trends, competitor activity, and the evolving HR technology landscape to refine targeting and messaging.

Qualifications

·   Minimum 3 years of proven experience in lead generation or business development, ideally within the Canadian B2B market.

·   Demonstrated ability to research, identify, and engage qualified leads through a blend of traditional and digital channels.

·   
Strong proficiency in CRM
platforms such as Salesforce or HubSpot, with a track record of delivering clear, actionable analytics.

·   Experience with innovative outreach tactics, including AI or automation-driven lead generation tools.

·   Excellent communication, interpersonal, and organizational skills.

·   
Familiarity with SAP SuccessFactors or similar HR technology solutions is highly desirable.

·   Self-motivated, results-oriented, and adaptable to a fast-paced environment.

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Business Development

₱800000 - ₱1200000 Y SPX PHILIPPINES INC.

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Job Description

Job Description:

  • Identify and research potential customers and markets to generate leads
  • Pitch, negotiate, and close deals to bring in new customers to SPX.
  • Onboard new customers and provide product or service training.
  • Serve as clients' trusted advisor. Develop and execute customer success plans to drive retention and upsell opportunities.
  • Build strong relationships with customers to ensure loyalty and advocacy.
  • Monitor and report on key account metrics, providing insights and recommendations for improvement.

Requirements:

  • Proven track record in business development, sales, account management, or customer sucess roles. Preferably but not limited in ecommerece/logistic industry.
  • Strong interpersonal and communication skills, with the ability to build rapport and influence stakeholders at all levels
  • Excellent negotiation skills, with a focus on delivering exceptional customer experiences
  • Strategic thinker with the ability to identify and capitalize on market opportunities
  • Self-motivated and goal-oriented, with the ability to work independently and as part of a team
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