2,189 Client Management jobs in the Philippines

Toyota Mobility Solutions is looking for a Client Management Officer to join our team based in Makati City, Metro Manila, Philippines.

A Client Management Officer under Fleet Management Service is a member of the team who handles the business development and operations management of the fleet business unit and services of the company.

You are tasked to further develop the business unit, improve its existing services, and expand the fleet solutions we can offer to our clients. You will also oversee the operations of the business unit, ensuring quality customer service and efficient business transactions.

In this role, you will directly coordinate with our business partners and clients, providing information about the company and its mobility services.

Responsibilities:

• Business development and operations management of the Fleet Management Services.
• Communicate direction and process documents related to the business unit's transactions and requirements.
• Coordinate with service providers and internal personnel, ensuring efficient and quality customer service and transactions.
• Respond to customer inquiries via phone, email, and in-person in a timely and professional manner.
• Coordinate with relevant departments to ensure swift resolution of customer problems.
• Follow up with customers to ensure their issues are resolved to their satisfaction.
• Generate reports and conceptualize improvements to performance and services.
• Provide information about the business unit's services to business partners and clients.

Requirements:

• You have a bachelor's degree in Management, Marketing, Business Administration, Operations Management, or equivalent fields with a strong focus on business development and management.
• You are able to multitask and communicate with different types of people.
• You have the ability to recommend good decisions, both for the company and the customer.
• You have the ability to say no to stakeholders without compromising the relationship.
• You have a good understanding of people; you can pick up customer needs and provide product knowledge quickly.
• You can deal with ambiguity and handle objections.
• You have the ability to take projects from concept to implementation.
• Excellent verbal and written communication skills.
• Strong problem-solving and conflict-resolution abilities.
• Ability to remain calm and professional under pressure.
• Previous experience or background in Customer Relations is preferred, but not required.

alabang, Remote, Philippines

The Associate Director of Client Management will build and lead a regional team of client managers supporting our enterprise clients across ASIA. This role is responsible for driving enterprise client satisfaction, retention, accelerate service adoption, drive continuous process and service quality improvement and ensuring world-class delivery of our background screening programs. The ideal candidate is a strategic leader with deep experience in B2B enterprise client management, a proven record of building high-performing client engagement teams, and a passion for delivering measurable value to customers. He / she will act as senior level of client engagement escalations, support client managers in reinforcing relationships with clients and also act as SME and work with other key stakeholders and leadership in the organization, in the development of seamless delivery and stellar client engagement model, that meet and exceed our service level agreement with the clients.

What's in it for you?

Join a Global Leader

Become part of a dynamic, international culture at one of the world's top background screening companies—where innovation and integrity drive everything we do.

Lead with Impact

Take charge of a high-performing regional team of customer success professionals, known for their excellence and competitive edge.

Work-Life Harmony

Experience true flexibility with our remote-first approach, designed to support seamless work-life integration without compromising productivity or connection.

Responsibilities:

• Leadership & Team Management
• Hire, lead, mentor and develop a team of high-performing client managers supporting clients in multiple markets in Asia.
• Ensure the team is always well equipped with knowledge, tools and resources to support client programs effectively.
• Drive team's proactive client engagement to improve client's onboarding speed, client reporting and service delivery with the aim to encourage high usage of screening services,
• Establish success metrics, KPIs and reporting to measure team's performance and client satisfaction outcomes.
• Foster culture of excellence, commercial and result-focused, team work, collaboration and client-centricity.

Client Success & Relationship Management

1. Build and maintain relationship with key clients

2. Lead initiative to continuously improve client's onboarding speed, client reporting and service delivery

3. Serve as a strategic trusted commercial partner to Customer Success and Sales to support the overall client engagement strategy and achieve revenue goals. Participate in high-value client business reviews, presenting program SLA performance and recommendation for continuous improvement.

4. Act as next-level escalation POC for the team, managing escalations and work with clients and ensuring timely resolution of client issues

5. Strategic partner to Global Customer Care, Customer Success, New Sales, Operations, Onboarding and Product to support commercial goals (Renewal, Upsell opportunities, account alignment, process improvement, client system migration, any other strategic or special initiative as required to drive business outcomes)

Process auditor:

1. High level update to clients on process initiatives/SLA Management provided by client managers

2. High level action planning with client feedback

3. Data-driven decision maker with strong analytical skills to identify trends and surface risk/opportunity

Qualifications:

• Education:
• Bachelor's degree required; MBA or equivalent is a plus.Experience:
• 10+ years of experience in Customer Success, Account Management, or Client Services, with at least 5+ years in a leadership role managing regional or global teams of B2B client-engagement team.
• Strong track record in managing enterprise B2B client relationships, preferably within HRTech, SaaS, or professional services industries.
• Deep understanding of HR, talent acquisition, and compliance-driven environments.
• Proven ability to influence senior C-suite stakeholders and drive business resolution outcomes.
• Exceptional leadership, communication, and stakeholder management skills.
• Experience working in a global MNC and navigating complex, matrixed organizations.
• Experience managing team working in home based environment effectivelyOther Knowledge, Skills, Abilities or Certifications:
• Resource planning, prioritizing & goal setting
• Strong problem solving and follow through skills
• Relationship & resource management skills
• Strong analytical and presentation skills (adept in data mining, analysis and presentation)
• Good business acumen on company's operations & services
• Collaborative spirit - A strong ability to work effectively with various internal departments to achieve client success
• Proficient in MS Office, CRM system like Salesforce
• Fluency in Cantonese is a plus
• Day shift and remote work arrangement

Health & Wellness

Dental Insurance

Vision Insurance

Health Insurance

Life Insurance

Paid Time Off

PTO / Vacation Policy

Paid Holidays

Financial Benefits

401K / Retirement Plan

Employee Stock Purchase Plan

Tuition Reimbursement

Office Perks

Work From Home Policy

We are seeking a talented individual to join our Client Relationship Management Team at Marsh. This role will be based in Philippines. This is a hybrid role that has a requirement of working at least three days a week in the office.

Client managers are responsible for the growth, profitability, and client satisfaction of a book of business containing complex priority accounts. Client managers "deliver the firm" by aligning client strategies and needs to MMC's capabilities and resources.

We will count on you to:

• Serves as first point of contact for day-to-day communication with numerous and/or complex accounts, follows up on correspondences and manages/maintains communications.
• Develops and communicates an understanding of client businesses by conducting and analyzing client research, research on industry issues, preparing benchmarking studies and creating risk maps for internal and external use.
• Supports colleagues by managing day-to-day aspects for designated accounts and conducting ensuing account management tasks including completing billing transactional work, generating, and coordinating calendars and timelines, liaising between internal senior professionals and business accounts, and generally representing the business to ensure satisfaction, compliance and allow for senior level colleagues to focus on growth efforts.
• Manages account concerns or issues encountered and successfully addresses small and complex problems in a timely manner, applying judgement as to when and what to escalate up to senior colleagues.
• Collects insights and information on relationship satisfaction and reports results to senior colleagues offering context and suggestions when needed to best ensure account satisfaction and retention.
• Begins to build relationships with professional counterparts at client organizations.
• Maintains a fluency in the Company's various service offerings and market trends to enrich work performed and develop sales capabilities.

What you need to have:

• Bachelor Degree
• At least 3 years of experience in similar field of client facing, account handling experience
• Team player

What makes you stand out?

• Able to manage and develop client relationship
• Experience with business development and expanding and diversifying the business

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit , or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

We are seeking a talented individual to join our Multinational team at Marsh. This role will be based in Philippines. This is a hybrid role that has a requirement of working at least three days a week in the office.

Senior Client Executive responsible for the growth, profitability and client satisfaction of a book of business containing complex priority accounts.

We will count on you to:

• Client Relationship Management: Develop and maintain strong relationships with key clients across different regions, ensuring their needs are understood and met while fostering long-term partnerships.
• Strategic Account Planning: Create and implement strategic account plans that align with the overall business objectives of both the client and the organization, identifying opportunities for growth and expansion in various markets.
• Cross-Cultural Collaboration: Work effectively with diverse teams across multiple countries, facilitating communication and collaboration to ensure that client global programs are executed smoothly and meet local market requirements.
• Performance Monitoring and Reporting: Track and analyze client account performance metrics, preparing regular reports and presentations for stakeholders to demonstrate value delivered and identify areas for improvement.

What you need to have:

• Experience in Client Management: A proven track record of at least minimum 2-3 years in client-facing roles, preferably in a multinational environment, demonstrating the ability to manage complex client relationships and deliver results.
• Strong Communication and Interpersonal Skills: Excellent verbal and written communication skills, with the ability to engage and influence stakeholders at all levels, including senior executives, across different cultures and regions.
• Cultural Competence and Global Awareness: A deep understanding of cultural differences and business practices in various regions, along with the ability to navigate and adapt to diverse working environments effectively.
• Strategic Thinking and Problem-Solving Abilities: Strong analytical skills with the ability to develop strategic plans, identify opportunities for growth, and solve complex problems, ensuring alignment with both client and organizational goals.
• Multi-tasking Skills: Strong organizational skills to keep track of various tasks and ability to prioritize tasks and allocate time efficiently.

What makes you stand out?

• Educational background: Preferably a graduate of any business administration course, or a related field, as it may provide deeper insights into strategic management and global market dynamics.
• Strong leadership skills. Able to make informed decisions promptly, even under pressure and weigh options carefully but are not afraid to take action when necessary.
• Result oriented. Ability to deliver quality and consistently strong results.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit , or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

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This job is with Marsh McLennan, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
We are seeking a talented individual to join our Multinational team at Marsh. This role will be based in Philippines. This is a hybrid role that has a requirement of working at least three days a week in the office.

Senior Client Executive responsible for the growth, profitability and client satisfaction of a book of business containing complex priority accounts.

We Will Count On You To

• Client Relationship Management: Develop and maintain strong relationships with key clients across different regions, ensuring their needs are understood and met while fostering long-term partnerships.
• Strategic Account Planning: Create and implement strategic account plans that align with the overall business objectives of both the client and the organization, identifying opportunities for growth and expansion in various markets.
• Cross-Cultural Collaboration: Work effectively with diverse teams across multiple countries, facilitating communication and collaboration to ensure that client global programs are executed smoothly and meet local market requirements.
• Performance Monitoring and Reporting: Track and analyze client account performance metrics, preparing regular reports and presentations for stakeholders to demonstrate value delivered and identify areas for improvement.

What You Need To Have

• Experience in Client Management: A proven track record of at least minimum 2-3 years in client-facing roles, preferably in a multinational environment, demonstrating the ability to manage complex client relationships and deliver results.
• Strong Communication and Interpersonal Skills: Excellent verbal and written communication skills, with the ability to engage and influence stakeholders at all levels, including senior executives, across different cultures and regions.
• Cultural Competence and Global Awareness: A deep understanding of cultural differences and business practices in various regions, along with the ability to navigate and adapt to diverse working environments effectively.
• Strategic Thinking and Problem-Solving Abilities: Strong analytical skills with the ability to develop strategic plans, identify opportunities for growth, and solve complex problems, ensuring alignment with both client and organizational goals.
• Multi-tasking Skills: Strong organizational skills to keep track of various tasks and ability to prioritize tasks and allocate time efficiently.

What makes you stand out?

• Educational background: Preferably a graduate of any business administration course, or a related field, as it may provide deeper insights into strategic management and global market dynamics.
• Strong leadership skills. Able to make informed decisions promptly, even under pressure and weigh options carefully but are not afraid to take action when necessary.
• Result oriented. Ability to deliver quality and consistently strong results.

Why Join Our Team

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit , or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

We are seeking a talented individual to join our Client Relationship Management Team at Marsh. This role will be based in Philippines. This is a hybrid role that has a requirement of working at least three days a week in the office.

Client managers are responsible for the growth, profitability, and client satisfaction of a book of business containing complex priority accounts. Client managers "deliver the firm" by aligning client strategies and needs to MMC's capabilities and resources.

We will count on you to:

• Serves as first point of contact for day-to-day communication with numerous and/or complex accounts, follows up on correspondences and manages/maintains communications.
• Develops and communicates an understanding of client businesses by conducting and analyzing client research, research on industry issues, preparing benchmarking studies and creating risk maps for internal and external use.
• Supports colleagues by managing day-to-day aspects for designated accounts and conducting ensuing account management tasks including completing billing transactional work, generating, and coordinating calendars and timelines, liaising between internal senior professionals and business accounts, and generally representing the business to ensure satisfaction, compliance and allow for senior level colleagues to focus on growth efforts.
• Manages account concerns or issues encountered and successfully addresses small and complex problems in a timely manner, applying judgement as to when and what to escalate up to senior colleagues.
• Collects insights and information on relationship satisfaction and reports results to senior colleagues offering context and suggestions when needed to best ensure account satisfaction and retention.
• Begins to build relationships with professional counterparts at client organizations.
• Maintains a fluency in the Company's various service offerings and market trends to enrich work performed and develop sales capabilities.

What you need to have:

• Bachelor Degree
• At least 3 years of experience in similar field of client facing, account handling experience
• Team player

What makes you stand out?

• Able to manage and develop client relationship
• Experience with business development and expanding and diversifying the business

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit , or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

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We are seeking a talented individual to join our Client Relationship Management Team at Marsh. This role will be based in Philippines. This is a hybrid role that has a requirement of working at least three days a week in the office.

Client managers are responsible for the growth, profitability, and client satisfaction of a book of business containing complex priority accounts. Client managers "deliver the firm" by aligning client strategies and needs to MMC's capabilities and resources.

We will count on you to:

• Serves as first point of contact for day-to-day communication with numerous and/or complex accounts, follows up on correspondences and manages/maintains communications.
• Develops and communicates an understanding of client businesses by conducting and analyzing client research, research on industry issues, preparing benchmarking studi We are seeking a talented individual to join our Wealth team at Mercer. This role will be based in Hong Kong. This is a hybrid role that has a requirement of working at least three days a week in the office.

What can you expect?

• We are currently seeking to add to our investment and retirement consulting team. Based in Hong Kong, this role will oversee the delivery of client work, lead client accounts and support business development activities.
• The role reports to the Head of Wealth for Hong Kong, and will serve clients in Hong Kong & Macau, South Korea, Taiwan and Philippines.
• In this role as Senior Consultant, you will lead projects relating to pension and retirement needs of corporate and government clients, and help to grow the business through networks and active business development. The projects will cover solutions such as setting up new pension plans, actuarial valuations, selection of pension related vendors such as trustee, pension administrator and master trust providers.

We will count on you to:

• Lead client delivery with close management of team effort, focusing on high quality output and in a time efficient approach.
• Develop as the subject-matter expert internally and externally in key topics related to Mercer Wealth's solutions. Develop good understanding of Mercer methods and tools so to coach junior members in completing assignments efficiently.
• Attend to day-to-day enquiries from clients or internal counterparts in a responsive manner.
• Participate in business development activities by driving new business proposals, develop deep client relationships and extending client interests to other Health, Wealth and Career solutions.
• Interact with internal local and regional team members to contribute to collaborative culture.
• Member of Hong Kong Wealth leadership team, with 3-4 reporting lines.

What you need to have:

• 7-8 years of experience in pension advisory industry which includes client-facing duties, for example through serving in-house pension plan, working in a pension provider or individual financial advisor.
• Accustomed to carrying out analytical/numerical responsibilities.
• Sound project management and coaching skills, able to plan ahead to achieve project milestones and execute in a timely manner with strong commitment on quality.
• Ability to articulate complex and technical information in layman and concise ways through written and verbal communication.
• Good command on MS Office applications (MS-Excel, MS-Word, Outlook). Strong IT skills and the ability to learn new systems quickly.
• Strong language capabilities in English and Cantonese. Mandarin would be an added advantage.
• Academic and professional qualifications to include numerate subjects such as mathematics, engineering, computer science, actuarial science, finance, economics.
• Acuarial associate or actuarial fellow.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit , or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

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Account Manager I / Client Management Officer

Location: Makati

Work Set Up: Onsite

Schedule: Monday - Friday (Morning Shift)

Budget: PHP 40, ,000 (Salary dependent on experience and qualifications)

About the Role:

We are seeking a dynamic and client-focused Account Manager I / Client Management Officer to join our team. This role is pivotal in managing and nurturing relationships with our valued corporate clients. You will be the primary point of contact, ensuring client satisfaction through exceptional program delivery, strategic engagement, and seamless service coordination. If you excel at building lasting partnerships and driving client success, we encourage you to apply.

Key Responsibilities:

• Client Relationship Management: Effectively manage a portfolio of assigned corporate client accounts, serving as their main point of contact.
• Account Growth & Retention: Conduct regular meetings, manage contract renewals, and engage in negotiations with client stakeholders to foster long-term partnerships and explore growth opportunities.
• Needs Assessment & Service Tailoring: Proactively identify client needs, challenges, and objectives, and tailor our services and solutions accordingly to ensure maximum value.
• Internal Collaboration: Coordinate closely with various internal teams (e.g., Operations, Sales, Support) to ensure timely and high-quality service delivery that meets client expectations.
• Reporting & Analysis: Prepare and present comprehensive regular account reports, performance updates, and strategic reviews to both clients and internal management.
• Performance Monitoring & Issue Resolution: Monitor key account performance metrics, proactively identify and resolve client concerns, and act as an escalation point for critical issues.
• Strategic Engagement: Develop and implement strategic engagement plans for key accounts to drive client satisfaction, retention, and revenue growth.

Qualifications:

• Education: Bachelor's degree in Business Administration, Marketing, Communications, or a related field.
• Experience:
• For Account Manager I: Minimum of 2-5 years of experience in client engagement, relationship management, or account management.
• For Corporate Accounts Manager level (if applicable): Minimum of 3+ years of experience in corporate account management.
• Industry Experience: A background in the healthcare, insurance, distribution, agency, or service industries is a significant advantage.
• Skills:
• Exceptional communication skills (written and verbal) for effective client interaction and reporting.
• Strong presentation and negotiation skills to articulate value and close agreements.
• Proven problem-solving and analytical abilities to address client needs and challenges.
• A strategic mindset with a strong client-centric approach.
• Demonstrated ability to manage multiple accounts simultaneously in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with CRM software is a plus.

Benefits:

• 13th-month pay.
• Upon regularization:
• Allowances
• Subsidies
• HMO coverage
• Other comprehensive employee benefits.

Job Types: Full-time, Permanent

Pay: Php40, Php70,000.00 per month

Application Question(s):

• How many years/months of internship or work experience do you have?
• How much is your current salary?

If ever how much is your expected salary?

• How long is your notice period?

Work Location: On the road

We are seeking a talented individual to join AVP Client Relationship Management - Specialist
(Risk Management Segment)
, our Sales & Client Relationship Management team at Marsh. This role will be based in Philippines. This is a hybrid role that has a requirement of working at least three days a week in the office.

The ideal candidate will be serve as first point of contact for day-to-day communication with numerous and/or complex accounts, follows up on correspondences and manages/maintains communications.

We will count on you to:

• Develops and communicates an understanding of client businesses by conducting and analyzing client research, research on industry issues, preparing benchmarking studies and creating risk maps for internal and external use.
• Supports colleagues by managing day-to-day aspects for designated accounts and conducting ensuing account management tasks including completing billing transactional work, generating and coordinating calendars and timelines, liaising between internal senior professionals and business accounts, and generally representing the business to ensure satisfaction, compliance and allow for senior level colleagues to focus on growth efforts.
• Manages account concerns or issues encountered and successfully addresses small and complex problems in a timely manner, applying judgement as to when and what to escalate up to senior colleagues.
• Collects insights and information on relationship satisfaction and reports results to senior colleagues offering context and suggestions when needed to best ensure account satisfaction and retention.
• Begins to build relationships with professional counterparts at client organizations.
• Maintains a fluency in the Company's various service offerings and market trends to enrich work performed and develop sales capabilities.

What you need to have:

• Bachelor's degree in Business, or a related field
• Minimum of 5 years of relevant experience in sales and client management in insurance broking, solid experiences in risk management in various industry.
• Proven track record of successfully managing client relationships and driving business growth.
• Excellent communication, negotiation, and presentation skills.
• Ability to analyze complex information and develop strategic solutions.
• Strong organizational skills and the ability to manage multiple priorities effectively.
• Be able to travel up country and business trip in oversea.

What makes you stand out:

• Resilient with previous client facing sales experience
• Looking to develop career and a growth mind-set approach
• Ambitious nature and a keen contributor within a team environment
• Articulate with strong client facing and stakeholder management abilities
• Proficient in English

Why join our team:

• Competitive salary and performance-based bonuses.
• Comprehensive benefits package, including health, dental, and retirement plans.
• Opportunities for professional development and career advancement.
• A collaborative and inclusive work environment

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit , or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

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