362 Client Intake jobs in the Philippines

Where Caregivers Get the Care They Deserve

Our client is transforming the future of caregiving by putting family caregivers at the center of care. Through hourly compensation, personalized coaching, peer communities, and AI-powered tools, they empower caregivers to support loved ones with dignity-without sacrificing their own well-being. Backed by leaders in healthcare innovation and driven by empathy, their mission is simple yet powerful: make caregiving sustainable, supported, and valued. In a system often built around patients, our client is proudly built around caregivers.

Job Description

As a Client Intake & Claims Support Specialist, you'll play a key role in welcoming new clients, ensuring accurate documentation, and supporting smooth claims processing. You'll be a central point of contact-gathering details, tracking progress, and coordinating with partners to keep everything running seamlessly.

Job Overview

Employment Type: Full-Time

Shift: Night Shift

Work Setup: Onsite, Ortigas (open to WFH)

Exciting Perks Await

• Day 1 HMO coverage with free dependent
• Competitive Salary Package
• Night differential pay to maximize your earnings
• Prime office location in Ortigas (Easy access to MRT stations, restaurants, and banks)
• Fixed weekends off
• Fully customized Emapta laptop with peripherals
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit )
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

The Qualifications We Seek

• 3-5 years of experience in client services, claims support, or administrative roles in insurance, healthcare, or legal environments
• Excellent verbal and written communication skills
• Ability to handle sensitive client information with discretion and professionalism
• Strong organizational and time management skills, with attention to detail
• Proficiency with CRM or case management systems (e.g., Salesforce, Filevine, Guidewire, or similar). Experience with is a plus
• Associate or Bachelor's degree in Business, Healthcare Administration, Legal Environments
• Familiarity with healthcare documentation processes and compliance requirements
• Proven ability in relationship building

Your Daily Tasks

• Serve as the primary point of contact for new client inquiries and initiate the intake process with professionalism and empathy
• Gather, verify, and input accurate client information into internal systems and databases
• Review intake forms and documentation to ensure completeness and compliance with company or regulatory requirements
• Coordinate with claims adjusters, case managers, legal staff, or third-party providers to support claims processing
• Maintain up-to-date records of client interactions, documentation, and case progress
• Respond to client questions, provide status updates, and escalate complex issues as needed
• Track claims progress and follow up on pending documents or approvals
• Ensure compliance with data privacy, HIPAA, or insurance regulations as applicable
• Assist in generating reports, correspondence, or internal updates related to active claims

Who Are We

Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. Apply now and be part of the #EmaptaEra

URGENT HIRING

Training and Marketing Professionals, Inc. (TMPI) is looking for a Administrative Support - Hybrid Work Set-Up

Job Responsibilities

• To support Pfizer Philippines' People Experience (PX) team in ensuring regulatory, compliance, and business continuity planning (BCP) requirements are met through the clean-up, digitization, and secure archiving of critical employee documents. This initiative will cover records of 508 employees across 19 functions and aims to strengthen operational integrity, reduce audit risks, and free up PX resources for strategic priorities.

SKILLS & QUALIFICATIONS:

• Bachelor's degree or equivalent experience in HR, Records Management, Business Administration, or related fields.
• Experience in document handling, archiving, or compliance work preferred.
• Familiarity with data privacy and labor documentation standards in the Philippines.
• Detail-oriented, organized, and able to handle confidential information with discretion.
• Proficient in Microsoft Office and document scanning tools.
• Willing to work in a hybrid set-up in Rockwell, Makati

JOB DESCRIPTION:

• Review and categorize physical PX documents (e.g., 201 files, policies, records) across multiple floors.
• Identify missing or misfiled records and flag inconsistencies.
• Scan and digitize documents using approved tools and formats.
• Label and index files for easy retrieval and compliance tracking.
• Ensure secure transfer and storage of digital files in centralized systems.
• Follow Pfizer's internal data governance protocols.
• Ensure alignment with GWE handover requirements and BCP standards.
• Assist in preparing documentation for internal audits or legal reviews.
• Coordinate with PX, GBS, and Compliance teams for updates and clarifications.
• Provide weekly progress reports and flag risks or delays.

HOW TO APPLY?

Please submit your updated resume via email: or

Email Subject Format: Administrative Support Applicant: Last Name, First Name

Job Type: Fixed term

Contract length: 6 months

Pay: Php25, Php27,000.00 per month

Benefits:

• Company Christmas gift
• Company events

Ability to commute/relocate:

• Makati: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you willing to start ASAP?

Education:

• Bachelor's (Required)

Experience:

• handling government services: 1 year (Preferred)
• HR Admin: 1 year (Preferred)
• Handling labor laws and company policies: 1 year (Required)
• Admin Support: 1 year (Preferred)
• Document handling, archiving, or compliance work: 1 year (Required)
• Microsoft Office and document scanning tools: 1 year (Required)

Willingness to travel:

• 75% (Required)

Work Location: In person

Job Title: Administrative Support with Graphic Design Experience

Location: Remote

Job Type: Full-Time

Job Summary

We are seeking a versatile and detail-oriented Administrative Support professional with graphic design experience to provide organizational assistance while contributing to creative projects. The ideal candidate is highly organized, tech-savvy, and possesses the creative flair to produce visually appealing designs that align with brand standards.

Key Responsibilities

Administrative Support:

• Provide day-to-day administrative assistance, including managing emails, scheduling meetings, and organizing files.
• Maintain and update records, spreadsheets, and databases.
• Assist in preparing reports, presentations, and documentation.
• Coordinate and communicate with team members and external stakeholders.
• Monitor project timelines, ensuring tasks are completed on schedule.
• Perform other administrative tasks as required to support the team.

Graphic Design:

• Design visually engaging graphics for marketing materials, social media posts, presentations, and internal documents.
• Collaborate with marketing and content teams to ensure brand consistency across all designs.
• Edit and refine existing designs based on feedback.
• Create and manage templates for recurring design needs.
• Stay updated on design trends and suggest improvements to creative workflows.

Qualifications and Skills

• Proven experience in an administrative support role.
• Strong graphic design skills with proficiency in tools such as Adobe Creative Suite (Photoshop, Illustrator, InDesign) and Canva.
• Exceptional organizational and multitasking abilities.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace tools.
• Ability to work independently in a remote setting with minimal supervision.
• Familiarity with project management tools (e.g., Asana, Trello, or ) is a plus.
• Basic knowledge of social media platforms and content creation is desirable.

Preferred Skills

• Experience with video editing tools (e.g., Adobe Premiere, Final Cut Pro) is a bonus.
• Familiarity with CRM systems and email marketing tools.
• Background in marketing or creative industries.

Critical Responsibilities

• Document Record and Filing
• Managing and maintaining office files and databases.
• Ensuring equipment maintenance and inventory.
• Preparing and proofreading documents, reports, presentations, and other materials.
• Serving as a point of contact for internal teams and external clients.
• Provide Administrative Support to Team Members.

Qualifications

• On-site
• Full Time
• College Graduate
• Preferably with 1 year experience as an Admin Assistant/Office Support/Assistant
• Computer Literate
• Detail-Oriented and Organized
• Excellent written and verbal communication skills

Benefits

• Incentive/Commission
• Accident-Life Insurance
• HMO Benefit
• Yearly company events (Company Outing, Christmas Party)

POSITION OVERVIEW

The Administrative Support role involves setting up new project numbers and folders, compiling files into SharePoint, and assisting with fee proposals as required.

Responsibilities include formatting documents in Microsoft Word and Excel, support in setting up new projects in SharePoint, and managing email requests and to-do lists. Additionally, the role includes leading team meetings, performing various administrative tasks, following checklists, and posting jobs advertisement for recruitment purposes.

KEY RESPONSIBILITIES

• Setting up new project numbers and folders.
• Compiling files into cloud storage (SharePoint).
• Compiling and formatting reports (Microsoft Word and Excel)
• Setting up new projects in Accelo, HubSpot, Revenue Forecast Master Spreadsheet etc.
• Assisting with fee proposals in MS Word or Qwilr.
• Organise and attend internal meetings and prepare accurate meeting minutes (e.g. All Staff meetings, resource meetings etc.)
• Managing email requests and to-do lists.
• Performing other functions as necessary or assigned.
• Handling other administrative tasks as required.
• Following checklists to ensure task completion.
• Assist with enforcing WalkerBai's quality management system to ensure design accuracy and compliance.
• Operate with the highest standards of integrity.
• Assist with implement key WalkerBai policies, practices, and procedures including Work Health and Safety (WHS) practices and policies.
• Effectively handle uncertainty, risk and conflicting priorities in planning and managing ongoing work.

SUCCESS MEASURE

• Timely and accurate setup of new project numbers, folders and correct filing of documents in SharePoint.
• Organising well-formatted reports and documents in Microsoft Suite.
• Prompt and precisesetup of new projects in Accelo, HubSpot,Revenue Forecast MasterSpreadsheet etc.
• Effective assistance with fee proposalsusing QWILR, ensuringtimely and completesubmission.
• Efficient handling of email requestsand to-do lists,ensuring timely completion of tasks.
• Timely completion of assigned general administrative tasks.
• Adherence to our quality management system ensuring proper execution of tasks and processes.
• Effective job posting on LinkedIn and Jobstreet, leading to successful recruitment outcomes.

SKILLS, QUALIFICATIONS & EXPERIENCE

• Min. 2–3 years of experience in administrative and executive assistant roles.
• Proficient/advanced with Microsoft Office Suite.
• Proficient with Microsoft SharePoint Online.
• Experience with Office 365 environment.
• Proficient in creating document templates.
• Ability to work independently with minimal supervision.
• Detail-oriented with a focus on accuracy and precision in tasks and documentation.
• Ability to multitask efficiently, work under pressure, and prioritise tasks to meet deadlines.
• Strong oral and written communication skills.

Job Summary:

The Administrative Support will assist with BIR compliance, banking, and office admin tasks while ensuring accurate records, document management, and smooth daily operations.

Key Responsibilities:

1. BIR & Government Compliance

2. Prepare and issue BIR Service Invoices in accordance with regulatory guidelines.

3. Handle basic bookkeeping tasks for proper recording of financial transactions.

4. Prepare and issue BIR Form 2307 (Certificate of Tax Withheld) as required.

5. Banking Coordination

6. Facilitate bank transactions including deposits, encashments, withdrawals, bill payments, and telegraphic transfers.

7. Coordinate with bank officers to update and maintain required bank documents and account compliance.

8. Monitor and maintain accurate records of all banking activities.

9. Business Document Management

10. Ensure proper filing, organization, and safekeeping of critical business documents.

11. Maintain a reliable document tracking system for easy access and audit readiness.

12. Uphold confidentiality and integrity of sensitive company records.

13. Office Administration & Logistics

14. File and organize receipts and payment records for accounting and audit purposes.

15. Monitor and maintain inventory of office supplies; ensure timely replenishment.
16. Oversee daily office needs, including cleanliness and readiness of the CEO's office and conference room.
17. Submit purchase requests and coordinate procurement for office requirements.
18. Provide logistical and administrative support during internal and external activities.

Qualifications:

• A bachelor's degree in any field.
• Proven experience in an administrative or secretarial role is an advantage.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong organizational and multitasking skills with keen attention to detail.
• Responsible, reliable, and able to handle tasks independently or within a team.
• Fresh graduates are encouraged to apply.

Job Type: Full-time

Pay: Php18,000.00 per month

Benefits:

• Company events
• Promotion to permanent employee

Willingness to travel:

• 100% (Preferred)

Work Location: In person

Job Title: Client Support Associate

Facilities Management – Maintenance & Repair Department

We are seeking an experienced and detail-oriented Client Support Associate
to join our
Facilities Management – Maintenance & Repair Department
. In this role, you will support Account Managers in delivering excellent customer and vendor services.

Work Setup & Benefits:

• Schedule:
  Night Shift, 8:00 PM – 5:00 AM, Onsite in
  Antipolo, Rizal
• Workdays:
  Weekdays only (Weekends Off)
• Compensation:
  ₱35,000 salary package +
  10%-night differential
• Perks & Benefits:
• • HMO after 30 days
• • Free lunch daily
• • Free parking
• • A great place to work company

Key Responsibilities:

• Client Communication:
Maintain effective communication with clients, ensuring timely responses and updates.

•
QA Follow-Up Calls/Emails:
Conduct post-service quality assurance calls or emails, document feedback, and escalate issues to Account Managers as needed.

•
Work Order Coordination:
Gather required information from clients to schedule work orders efficiently.

•
Vendor Sourcing & Onboarding:
Research, vet, and onboard new vendors; ensure all required documentation is submitted to SharePoint.

•
Work Order Processing:
Process work orders through ServiceSync WOM in accordance with customer-specific guidelines and budget limits.

Qualifications:

• Exceptional communication skills

• Strong attention to detail

• Ability to multitask and prioritize effectively

• Experience in record-keeping, invoice processing, and coordination tasks

Location: Makati

Job Type: Full time

Key Responsibilities:

BIR & Government Compliance

• Prepare and issue BIR Service Invoices in accordance with regulatory guidelines.
• Handle basic bookkeeping tasks for proper recording of financial transactions.
• Prepare and issue BIR Form 2307 (Certificate of Tax Withheld) as required.

Banking Coordination

• Facilitate bank transactions including deposits, encashments, withdrawals, bill payments, and telegraphic transfers.
• Coordinate with bank officers to update and maintain required bank documents and account compliance.
• Monitor and maintain accurate records of all banking activities.

Business Document Management

• Ensure proper filing, organization, and safekeeping of critical business documents.
• Maintain a reliable document tracking system for easy access and audit readiness.
• Uphold confidentiality and integrity of sensitive company records.

Office Administration & Logistics

• File and organize receipts and payment records for accounting and audit purposes.
• Monitor and maintain inventory of office supplies; ensure timely replenishment.
• Oversee daily office needs, including cleanliness and readiness of the CEO's office and conference room.
• Submit purchase requests and coordinate procurement for office requirements.
• Provide logistical and administrative support during internal and external activities.

Qualifications

• Must be a graduate of any Bachelor's Degree.
• At least has OJT / Internship experience during academic years (finance, accounting, admin, or related functions preferred).
• Proficient in the use of Microsoft Office (Word, Excel, PowerPoint).
• Strong interpersonal and communication skills.
• Detail-oriented, organized, and able to handle sensitive information with confidentiality.

Job Description

• Answering customer inquiries and processing quotations
• Creating and processing orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction.
• Assists walk-in customers
• Checks incoming emails and reply to customer's concerns

Job Qualification:

• Bachelor's/College Degree Graduate
• Proficient in MS Office, especially MS Excel
• Good interpersonal and customer service skills
• Good communication and organizational skills
• Willingness to learn
• Can work under pressure with minimum supervision
• Willing to start as soon as possible
• Fresh graduates are welcome to apply