5,237 Client Coordination jobs in the Philippines

JOB DESCRIPTION

• Monitor and accommodate all customers concern through chat in their designated Facebook pages.
• Respond to customer's inquiries in a welcoming manner and in the shortest possible.
• Drive sales through engagement of customers, suggestive selling and sharing product knowledge.
• Confirm customer details (eg., name, contact number and address) thru calls. Job Requirement

QUALIFICATIONS

• At least High School graduate
• At least 30 WPM Typing Speed
• Willing to start ASAP
• Computer Literate
• Good communication skills

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php14,560.00 per month

Benefits:

• Free parking
• On-site parking
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person

MedGrocer's digitally-enabled medicine programs, telehealth services, and corporate clinic medical staff work with hundreds of employers and pharma companies to improve the physical and mental health of over one million Filipinos every year.

The Account Management Specialist plays a vital role in supporting our corporate clients, ensuring the seamless delivery of their healthcare programs, and fostering strong partner relationships.

Why Join MedGrocer?

At MedGrocer, you will be at the forefront of health-tech innovation, gaining valuable experience in managing diverse client healthcare programs. Working alongside a dynamic team, your role in supporting client relationships and clinic operations directly contributes to our purpose of enhancing the health of over a million Filipinos through our digitally-enabled platform. This is an opportunity to build a rewarding career with clear paths for professional growth while making a tangible impact.

Key Responsibilities

• Establish and maintain strong client relationships through regular and proactive communication.
• Assist in managing client healthcare programs, including the implementation and daily operations of corporate clinics.
• Serve as a key point of contact for client inquiries, and collaborate with internal teams to escalate and resolve potential issues promptly.
• Help prepare reports and analyze program data to identify opportunities for service improvement and support client satisfaction.

Minimum Qualifications

• Preferably with a bachelor's degree in a related field (e.g., Business, Health Sciences, etc)
• Excellent organizational, problem-solving, and communication skills
• Proficiency in Google Workspace or similar productivity tools
• 0-2 years of client-facing experience

Perks and Benefits

• HMO for employees
• Paid leaves
• Medicine coupons
• Opportunities for promotion and performance bonuses
• 13th month pay

Job Type: Full-time

Pay: Php30, Php40,000.00 per month

Work Location: In person

Application Deadline: 10/31/2025

foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

• Manage and enhance the work relationship with the partner restaurant chains through regular, personal contact with the restaurant manager
• Renegotiate the contracts conditions such as commission rate or minimum basket size with restaurant manager on a regular basis
• Convince restaurant manager to implement the backlink on their website and/or a splash page to convert online traffic into additional orders
• Design and improve the aftersales process by streamlining the operations and the CRM system
• Find and convince the best partner restaurants to join the corporate menu booklet and monitor the order evolution as well as customer experience after integration
• Negotiate exclusive deals with the best partner restaurants in order to increase the orders and at the same time safeguarding the relationship quality to the partner restaurant
• Ensure that all partner restaurants maintain a high customer experience and brief them on how to even improve it

Qualifications

• Bachelor's degree graduate
• Preferably 1-3 years lead or account management experience preferable in the food and beverages industry
• Great interpersonal and communication skills in person, strong negotiation skills
• A desire to contact the best local restaurants and chains: you thrive and excel at convincing people
• Endurance and perseverance in the process of follow up on partner restaurants
• Pleasant personality, high level of enthusiasm and commitment
• Ability to work structured and efficiently organize the communication process with our partners
• Team player, self-motivated with the ability to work self-reliant
• Keen interest and good understanding of building relationships with clients
• Required language(s): English and Filipino
• Tarlac based employees

• Manage and enhance the work relationship with the partner restaurant chains through regular, personal contact with the restaurant manager
• Renegotiate the contracts conditions such as commission rate or minimum basket size with restaurant manager on a regular basis
• Convince restaurant manager to implement the backlink on their website and/or a splash page to convert online traffic into additional orders
• Design and improve the aftersales process by streamlining the operations and the CRM system
• Find and convince the best partner restaurants to join the corporate menu booklet and monitor the order evolution as well as customer experience after integration
• Negotiate exclusive deals with the best partner restaurants in order to increase the orders and at the same time safeguarding the relationship quality to the partner restaurant
• Ensure that all partner restaurants maintain a high customer experience and brief them on how to even improve it
• Bachelor's degree graduate
• Preferably 1-3 years lead or account management experience preferable in the food and beverages industry
• Great interpersonal and communication skills in person, strong negotiation skills
• A desire to contact the best local restaurants and chains: you thrive and excel at convincing people
• Endurance and perseverance in the process of follow up on partner restaurants
• Pleasant personality, high level of enthusiasm and commitment
• Ability to work structured and efficiently organize the communication process with our partners
• Team player, self-motivated with the ability to work self-reliant
• Keen interest and good understanding of building relationships with clients
• Required language(s): English and Filipino
• La Union/Dagupan based employees

We're looking for an ACCOUNTS MANAGEMENT SPECIALIST to join our growing team

ABOUT US

650 Homes is a real estate development company dedicated to building well-designed affordable homes where Filipino families can grow and thrive. We strive to be the most trusted developer in Cavite, setting new standards in home quality and delivering an exceptional home-buying experience.

OVERVIEW

The Accounts Management Specialist is responsible for overseeing the end-to-end buyer journey, from reservation and documentation to loan processing, turnover, and title transfer. This role demands strong leadership in handling escalated concerns, ensuring smooth coordination with banks and government agencies, and implementing process improvements. The ideal candidate has a solid background in mortgage loan processing and customer service, thrives in a structured environment, and is committed to delivering excellent client experiences while supporting the company's sales and operational targets.

QUALIFICATIONS

• Must be a graduate of any four-year course.
• At least five (5) years of experience in customer service, with a strong background in mortgage loan processing.
• Experience supervising, mentoring, and training team members.
• With real estate and/or banking industry experience, particularly in loan financing through banks and PAG-IBIG.
• Above average oral and written communication skills.
• Knowledgeable in title transfer processes, including docketing, payment requests, and TIN verification.
• Demonstrated ability to handle escalated transactions independently with minimal supervision.
• Willing to work on-site and/or be on call during weekends and holidays.
• Proven contribution to process improvement initiatives.

RESPONSIBILITIES

• Handle escalated transactions and provide support to team members as needed.
• Evaluate the financial background of prospective buyers to determine eligibility for loan approval.
• Orient buyers on the terms and conditions of property sales.
• Address buyer inquiries and concerns through face-to-face interactions, calls, and electronic channels.
• Check, analyze, and ensure timely submission of complete, accurate, and updated documentation.
• Process various buyer requests and coordinate necessary actions.
• Manage a high volume of loan applications and coordinate with banks and PAG-IBIG for financing processes.
• Coordinate with partner banks regarding the latest policies, promotions, and interest rates.
• Prepare contracts and documentation including Reservation Agreements, Contracts to Sell, Deeds of Sale, and other buyer requirements.
• Monitor buyer payments, send reminders and billing statements, and provide resolution recommendations for payment issues.
• Inspect units before turnover and schedule turnover dates with buyers.
• Assist in the turnover of completed units to new owners.
• Collate and prepare requirements for the transfer of titles from the developer to unit owners.
• Answer inquiries via phone, in person, email, and social media platforms.
• Perform other tasks as may be assigned.

EMPLOYMENT DETAILS

Industry: Real Estate Development

Type: Full-Time

Set-Up: On-Site

Location: Makati City (Main Office) and Tanza, Cavite (Site)

Hours: Monday to Friday (9AM to 6PM)

Salary Range: Php 20,000 to Php 30,000

Job Types: Full-time, Permanent

Benefits:

• Company events
• Health insurance
• Opportunities for promotion

Schedule:

• 8 hour shift

Supplemental Pay:

• 13th month salary
• Performance bonus

Work Location: In person

Company Description

foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

• Manage and enhance the work relationship with the partner restaurant chains through regular, personal contact with the restaurant manager
• Renegotiate the contracts conditions such as commission rate or minimum basket size with restaurant manager on a regular basis
• Convince restaurant manager to implement the backlink on their website and/or a splash page to convert online traffic into additional orders
• Design and improve the aftersales process by streamlining the operations and the CRM system
• Find and convince the best partner restaurants to join the corporate menu booklet and monitor the order evolution as well as customer experience after integration
• Negotiate exclusive deals with the best partner restaurants in order to increase the orders and at the same time safeguarding the relationship quality to the partner restaurant
• Ensure that all partner restaurants maintain a high customer experience and brief them on how to even improve it

Qualifications

• Bachelor's degree graduate
• Preferably 1-3 years lead or account management experience preferable in the food and beverages industry
• Great interpersonal and communication skills in person, strong negotiation skills
• A desire to contact the best local restaurants and chains: you thrive and excel at convincing people
• Endurance and perseverance in the process of follow up on partner restaurants
• Pleasant personality, high level of enthusiasm and commitment
• Ability to work structured and efficiently organize the communication process with our partners
• Team player, self-motivated with the ability to work self-reliant
• Keen interest and good understanding of building relationships with clients
• Required language(s): English and Filipino
• Baguio based employees

foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

• Manage and enhance the work relationship with the partner restaurant chains through regular, personal contact with the restaurant manager
• Renegotiate the contracts conditions such as commission rate or minimum basket size with restaurant manager on a regular basis
• Convince restaurant manager to implement the backlink on their website and/or a splash page to convert online traffic into additional orders
• Design and improve the aftersales process by streamlining the operations and the CRM system
• Find and convince the best partner restaurants to join the corporate menu booklet and monitor the order evolution as well as customer experience after integration
• Negotiate exclusive deals with the best partner restaurants in order to increase the orders and at the same time safeguarding the relationship quality to the partner restaurant
• Ensure that all partner restaurants maintain a high customer experience and brief them on how to even improve it.

Qualifications

• Bachelor's degree graduate
• Preferably 1-3 years lead or account management experience preferable in the food and beverages industry
• Great interpersonal and communication skills in person, strong negotiation skills
• A desire to contact the best local restaurants and chains: you thrive and excel at convincing people
• Endurance and perseverance in the process of follow up on partner restaurants
• Pleasant personality, high level of enthusiasm and commitment
• Ability to work structured and efficiently organize the communication process with our partners
• Team player, self-motivated with the ability to work self-reliant
• Keen interest and good understanding of building relationships with clients
• Required language(s): English and Filipino

An Account Management Specialist will be responsible for managing medium and large enterprise accounts, ensuring overall client success across subscriptions, renewals, upsells, upgrades, and downgrades. This role involves building and nurturing strong, long-term relationships with key stakeholders, understanding their business needs, and proactively delivering solutions that drive client satisfaction, retention, and growth.

Beyond managing existing accounts, he/she will actively pitch and close new business opportunities generated through resellers, partners, and sales channels. He/She will work closely with marketing, sales, and channel teams to qualify leads, create customized proposals, and close deals that align with both client objectives and company strategy.

Serving as a strategic bridge between clients and internal teams—including product, operations, support, finance, and legal—this role will ensure clear communication, smooth onboarding, and issue resolution. He/She will help clients maximize the value of their partnership, contributing to long-term revenue growth and stronger client loyalty.

This role is commercially driven, solutions-oriented, and able to balance relationship management with sales execution.

Duties and Responsibilities:

• Manage medium to large enterprise accounts by understanding client needs, building strong, long-term relationships, and clearly communicating the value and benefits of our products and services.
• Coordinate with internal teams to ensure client requirements are met efficiently and effectively.
• Gather, analyze, and study client data and behavior to identify opportunities for upselling, cross-selling, and improving client satisfaction.
• Provide market feedback on our solutions, pricing, promotions, and competitive position to help refine commercial strategies.
• Stay updated on industry trends, competitor activities, and market dynamics; proactively recommend adjustments to market approach and strategy as needed.
• Develop deep knowledge of the company's products and services to confidently support clients, including providing assistance with basic troubleshooting.
• Identify and pursue upsell and cross-sell opportunities within the existing client base; build and maintain a strong upselling pipeline and ensure timely closure of new revenue opportunities.
• Drive revenue growth from existing clients while managing and preventing churn through proactive engagement and value delivery.
• Prepare and submit accurate, timely reports and updates via HubSpot (or equivalent CRM tools) to track activities, pipeline progress, and client status

Basic Qualifications

• Academic Background: A Bachelor's Degree in Marketing, Business, IT or any related field.
• Relevant Work Experience: Preferably 1 to 3 years of experience in sales, account management, and/or customer management

Skills and Knowledge:

• Communicate clearly, confidently, and professionally in both written and verbal forms when engaging with clients and internal teams.
• Build and maintain strong, trust-based relationships with clients to support long-term partnerships.
• Identify opportunities to upsell and cross-sell products and services that align with client needs and business goals.
• Address client concerns with urgency and deliver practical, long-term solutions.
• Manage multiple client accounts effectively, meeting deadlines and balancing competing priorities without compromising quality.
• Demonstrate a strong understanding of clients' industries, operations, and how our solutions drive value.
• Collaborate closely with internal teams including Sales, Product, Operations, and Finance to deliver a unified client experience.
• Maintain accurate records of client interactions, commitments, contract details, and preferences
• Adapt to evolving client requirements, internal changes, or market dynamics with resilience and professionalism.
• Utilize CRM tools, reporting dashboards, and standard office applications (e.g., Excel, PowerPoint) for account tracking and reporting.

The
Account Management Officer
monitors daily post-booking related activities of assigned accounts to ensure all transactions received are processed in a timely manner

Duties And Responsibilities

• Supervises performance and productivity of assigned Maintenance Support Associates (MSA) to ensure completion and timely delivery of transaction requests
• Reviews and approves deliverables prepared by MSAs according to Bank standards and internal policies to ensure alignment with the Unit's target
• Handles and reviews complex/critical post-booking accounts for immediate reconciliation and correction.
• Ensures all post-booking transactions and requests are attended and completed through validation of all routed requests in CAMS or email as well as reviewing the excel monitoring file recording all daily requests received and monitor if they are within target turnaround time and meet the sigma level set by management
• Coordinates with Customer Service Management Team on account handling depending on their communication and agreement with the client. Example of which is if the client wants to partially pay their loan account. Depending on the agreement with the client, payment could be applied to the principal only or could be an advance interest payment only or could be half of which will be a principal payment and half as advance interest payment.
• Reports directly to Account Maintenance Management Department Head and suggest strategies to be implemented within their assigned team/cluster.

Qualifications

• Graduate of any 4-year course
• At least 2 years' work experience in the financial services industry
• Good people management and interpersonal skills, strong in oral and written communication, and process oriented.
• High proficiency in MS Office, MS Powerpoint, MS Excel.