80 Claims Handling jobs in the Philippines

A) Position Objective:

The position is responsible for ensuring efficiency, accuracy of claims processing and settlements as part of servicing to our agents and clients insurance claims of all lines in accordance with company policies and guidelines within the accepted loss evaluation in a timely manner.

B) Roles and Responsibilities:

1. Receive and register reported claims and ensure that the claim requirements are complete and accurate.

2. Evaluate losses and claim expenses within the accepted loss evaluation.

3. Issue LOA based on the approved amount on the evaluation prepared in favor to the designated repairer.

4. Prepare payment requests in favor to claimants and repair establishments

5. Answer queries/follow-ups from clients, claimants, agents and motorshops.

6. Inspect damaged risks for evaluation

7. Prepare periodic and weekly claims reports as maybe required.

C) Minimum Job Requirements:

Education: Graduate of any 4 year business course

Work-Related Experience:

• Experience in insurance is an advantage but not a requirement
• Motor vehicle claims experience is particularly valued

Specific Business Knowledge:

• Computer literate and is well-versed in operating MS applications (Excel, Word, Powerpoint)
• Intermediate level proficiency in MS Excel including formulas is required
• Has the ability to work under pressure.
• Must have good communication skills.

POSITION TITLE: Claims Assistant (Non-motor Insurance)

WORK LOCATION: Alabang

WORK SETUP: Onsite always

WORK SCHEDULE: Day Shift

QUALIFICATIONS:

-Graduate of any 4-year bachelor's degree.

-2–4 years experience in Non-Motor Claims or prior experience in a claims department or working with insurance claims is a significant advantage.

-Experience in handling properties, cargo, and OFW-related accounts.

-Prior administrative or customer service experience, preferably in insurance, healthcare, or financial services.

-Strong organizational and multitasking skills.

-Strong analytical capabilities.

-Proficient in Microsoft Office Suite (Excel, Word, etc.) and familiarity with claims management software.

-Attention to detail and high level of accuracy.

-Strong communication skills, both written and verbal.

-Ability to handle confidential information with discretion.

-Team-oriented and proactive in assisting other claims staff.

JOB SUMMARY/DESCRIPTION:

Provides administrative support in the claims process by assisting with preparation, documentation, and communication involved in handling claims. Ensures smooth and efficient claims processing, supporting claimants and internal teams in various claims management tasks.

RESPONSIBILITIES/DUTIES:

-Input claim data into the system, ensuring accuracy, completeness, and proper filing.

-Assist in collecting and organizing necessary documentation for claims, including medical reports, receipts, and forms.

-Analyze claims data to identify discrepancies, fraud, or errors and escalate complex claims to senior staff or managers.

-Conduct initial investigations to gather additional information or verify claim details when necessary.

-Assist in negotiation or determination of appropriate settlements within guidelines.

-Follow up with clients, healthcare providers, or third parties to ensure documentation is received for timely claim resolution.

-Communicate with clients, vendors, adjusters, and internal departments for information requests or clarifications.

-Answer inquiries from claimants or policyholders regarding claim status, documentation, and timelines; provide updates as needed.

-Maintain accurate and organized physical or electronic files for each claim.

-Ensure compliance with industry regulations, company policies, and procedures related to claims.

-Provide general administrative support such as scheduling meetings and preparing claim-related reports.

-Assist in preparing reports on claims processing performance or trends for management.

Responsibilities

• New Claims acknowledgment within 24hrs
• File and keep organized all claim files
• To close claims as quickly as possible
• Filing of emails to understanding
• Follow up on outstanding claims with the insurer or with the client to obtain missing information/documentation
• Differentiate client's urgent and be prompt in your response and delivery
• Prepare claims history summary for the claims manager and broker
• Prepare reports as required

Qualifications

• Bachelor's degree in any medical allied course
• With at least 1 year of experience as a Claims Officer/ Claims Analyst
• Must be keen on details
• Good oral and written communications skill
• Proficient in using Microsoft Office tools

YOUR ROLE

• Processes, reviews, and recommends claims for approval within the assigned scope/area and standard turnaround time
• Maintains effective communication, coordination, and good relationship with clients, concerned business units, and other parties involved
• Reports generation

A BIT ABOUT YOU

• Graduate of bachelor's degree course (Business/Finance related courses)
• With a year of experience in claims processing and/or administrative tasks is an advantage
• Fresh graduates are encouraged to apply

WHAT WE NEED

• Strong communication and people skills
• Comfortable working in a fast-paced environment
• Strong organizational skills
• Attention to detail
• Passion in customer service

Office location: 2nd flr. Barrientos Machine and Repair Shop, Rizal St. Brgy. 18, Cabangan Legazpi City, (beside Bangko Sentral ng Pilipinas)

Job Type: Full-time

Work Location: In person

YOUR ROLE

• Processes, reviews, and recommends claims for approval within the assigned scope/area and standard turnaround time
• Maintains effective communication, coordination, and good relationship with clients, concerned business units, and other parties involved
• Reports generation

A BIT ABOUT YOU

• Graduate of bachelor's degree course (Business/Finance related courses)
• With a year of experience in claims processing and/or administrative tasks is an advantage
• Fresh graduates are encouraged to apply

WHAT WE NEED

• Strong communication and people skills
• Comfortable working in a fast-paced environment
• Strong organizational skills
• Attention to detail
• Passion in customer service

Office location: Barangay Pogo Alaminos City Pangasinan

Job Type: Full-time

Work Location: In person

YOUR ROLE

• Reports generation.
• Processes, reviews, and recommends claims for approval within the assigned scope/area and standard turnaround time.
• Maintains effective communication, coordination, and good relationship with clients, concerned business units, and other parties involved.

A BIT ABOUT YOU

• Graduate of bachelor's degree course (Business/Finance related courses)
• With a year of experience in claims processing and/or administrative tasks is an advantage
• Fresh graduates are encouraged to apply

WHAT WE NEED

• Strong communication and people skills
• Comfortable working in a fast-paced environment
• Strong organizational skills
• Attention to detail
• Passion in customer service

Office location: Purok 1, Brgy. Campesao, Borongan City

YOUR ROLE

• Processes, reviews, and recommends claims for approval within the assigned scope/area and standard turnaround time
• Maintains effective communication, coordination, and good relationship with clients, concerned business units, and other parties involved
• Reports generation

A BIT ABOUT YOU

• Graduate of bachelor's degree course (Business/Finance related courses)
• With a year of experience in claims processing and/or administrative tasks is an advantage
• Fresh graduates are encouraged to apply

WHAT WE NEED

• Strong communication and people skills
• Comfortable working in a fast-paced environment
• Strong organizational skills
• Attention to detail
• Passion in customer service

Office location: Card MBA #3741 General Estrella St. Brgy. Bangkal, Makati City

Job Type: Full-time

Work Location: In person

A) Position Objective:

The position is responsible for ensuring efficiency, accuracy of claims processing and settlements as part of servicing to our agents and clients insurance claims of all lines in accordance with company policies and guidelines within the accepted loss evaluation in a timely manner.

B) Roles and Responsibilities:

1. Receive and register reported claims and ensure that the claim requirements are complete and accurate.

2. Evaluate losses and claim expenses within the accepted loss evaluation.

3. Issue LOA based on the approved amount on the evaluation prepared in favor to the designated repairer.

4. Prepare payment requests in favor to claimants and repair establishments

5. Answer queries/follow-ups from clients, claimants, agents and motorshops.

6. Inspect damaged risks for evaluation

7. Prepare periodic and weekly claims reports as maybe required.

C) Minimum Job Requirements:

Education: Graduate of any 4 year business course

Work-Related Experience:

• Experience in insurance is an advantage but not a requirement
• Has a drivers license with restriction codes at least 1 & 2

Specific Business Knowledge:

• Computer literate and is well-versed in operating MS applications (Excel, Word, Powerpoint)
• Has the ability to work under pressure.
• Must have good communication skills.

Job Types: Full-time, Permanent

Pay: Php10, Php16,000.00 per month

Benefits:

• Additional leave
• Company events
• Health insurance
• Life insurance
• Opportunities for promotion
• Promotion to permanent employee

Ability to commute/relocate:

• Davao City: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• Insurance: 1 year (Preferred)

License/Certification:

• Professional driver's license (Required)

Willingness to travel:

• 75% (Required)

Work Location: In person

YOUR ROLE

• Processes, reviews, and recommends claims for approval within the assigned scope/area and standard turnaround time
• Maintains effective communication, coordination, and good relationship with clients, concerned business units, and other parties involved
• Reports generation

A BIT ABOUT YOU

• Graduate of bachelor's degree course (Business/Finance related courses)
• With a year of experience in claims processing and/or administrative tasks is an advantage
• Fresh graduates are encouraged to apply

WHAT WE NEED

• Strong communication and people skills
• Comfortable working in a fast-paced environment
• Strong organizational skills
• Attention to detail
• Passion in customer service

Office location: 180-H Putik Highway, Zamboanga City

Job Type: Full-time

Work Location: In person