5,743 Chinese Speaking jobs in the Philippines

DESCRIPTION

Bilingual Customer Service Representatives provide customer service in English and Spanish language.

RESPONSIBILITIES

• Communicate with customers and provide them with necessary information on various products and services
• Handle both inbound and outbound call programs
• Make inbound and outbound calls in response to customer inquiries
• Capture additional information from the customer, screening the customer for their interest in the client's product or service, and/or warm transferring the customer to a provider of a service
• Work on a single program or be asked to handle several programs during a typical work day
• Other duties that may be assigned from time to time

QUALIFICATIONS

• Exceptional verbal communication skills in both specified languages.
• Good computer skills
• Active listening skills and attention to details.
• Experience in the same role for at least 2 years.
• WFH Ready with own equipment and with a stable internet connection of at least 50mbps

COMPENSATION

• Php 40,000.00 Basic Salary
• Php 40,000 - Php 50,000 Language Premium depending on proficiency or certificate
• 15% Night Differential for work between 10 pm - 6am
• Php 1,500.00 Perfect Attendance Bonus*
• Php 750 Utility Allowance (1,500 upon regularization)
• Php 1,500 De Minimis (2,000 upon regularization)
• Php 5,000.00 Signing Bonus*
• Php 2,500.00 Milestone Bonus*

SHIFT & SCHEDULE

• Graveyard Shift
• Work on Philippine Holidays

BFS – Spanish Bilingual Agents Needed

Location:

Bridgetowne Site

G/F Tera Tower, Bridgetowne, Quezon City

(Near Opus Mall)

Compensation:

Earn up to ₱100,000

(Depending on qualifications and experience)

Special Hiring Bonus Promo – Up to ₱00,000

• ,000 after 1 month
• ,000 upon regularization
• Lock-in period: 12 months

Eligibility:

• Must be hired under BFS – Spanish Bilingual role
• Valid for new hires from September 1 to 30, 2025

Job Types: Full-time, Permanent, Fresh graduate

Pay: Up to Php100,000.00 per month

Benefits:

• Life insurance

Work Location: In person

We're Hiring | Bilingual Customer Service Representative (English & Bahasa Indonesia)

Location: Exquadra Tower, Ortigas Pasig

Employment Type: Probationary

Shift: Morning

Work Setup: Onsite

Salary Package: PHP 50,000 – 65,000/month

Projected Start Date: September 5, 2025

We're looking for 1 Bilingual Customer Service Representative who is fluent in English and Bahasa Indonesia to deliver excellent support to our clients.

As a Customer Service Representative, you'll be part of a dynamic team that ensures seamless support to our customers via:

• Voice Support: Handle daily volumes of inbound and outbound calls
• Non-Voice Channels: Address inquiries via web Q&A, Global Map Update portals, and more
• Service Coverage: Assist both B2C and B2D segments with general inquiries, technical issues, and system updates
• Use Intelegencia's telephony system for all interactions

Required Skills & Experience:

• Neutral English accent
• Fluent in Bahasa Indonesia (spoken, written, and reading)
• 1–2 years' experience as a Bilingual CSR (English & Bahasa)
• Knowledge of customer service metrics (AHT, CSAT, Break Adherence, Attendance, etc.)
• Ability to multi-task in a fast-paced environment
• Positive attitude and a "People First" mindset

Nice to Have:

• Basic understanding of car specifications
• Previous experience in the automotive industry

• Operations Interview
• Client Interview
• Background Check

You'll be working with a company that powers mobility vision and shapes the future of transportation through cutting-edge software, navigation systems, and smart infrastructure.

We're looking for 1 Bilingual Customer Service Representative who is fluent in English and Bahasa Indonesia to deliver excellent support to our clients.

What You'll Do

As a Customer Service Representative, you'll be part of a dynamic team that ensures seamless support to our customers via:

• Voice Support: Handle daily volumes of inbound and outbound calls
• Non-Voice Channels: Address inquiries via web Q&A, Global Map Update portals, and more
• Service Coverage: Assist both B2C and B2D segments with general inquiries, technical issues, and system updates
• Use Intelegencia's telephony system for all interactions

What We're Looking For

Required Skills & Experience:

• Neutral English accent
• Fluent in Bahasa Indonesia (spoken, written, and reading)
• 1–2 years' experience as a Bilingual CSR (English & Bahasa)
• Knowledge of customer service metrics (AHT, CSAT, Break Adherence, Attendance, etc.)
• Ability to multi-task in a fast-paced environment
• Positive attitude and a "People First" mindset

Nice to Have:

• Basic understanding of car specifications
• Previous experience in the automotive industry

Job Type: Full-time

Pay: Php50, Php55,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Health insurance
• Life insurance
• Opportunities for promotion
• Pay raise
• Promotion to permanent employee
• Staff meals provided

Application Question(s):

• How much notice are you required to give your current employer?
• How much is your expected salary range?

Experience:

• customer service metrics: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• English (Preferred)
• Indonesian (Preferred)

Work Location: In person

• Provide support for Trucker Path products and services, ensuring optimal customer service experiences.
• Identify opportunities to enhance customer service processes and propose solutions to address both internal and external customer issues for swift resolution.
• Undertake moderately complex customer support duties.
• Collaborate with the customer service team to address intricate customer concerns.
• Answer incoming calls, chats, & emails and provide first class client service.
• Maintain a high level of professionalism and respect with every client interaction.
• Continually maintain a working knowledge of all company products, services, and programs.
• Make recommendations according to the client's needs for features and added values.
• Build confidence in the program and build rapport with clients.
• Communicate with clients through email and SMS as needed and in a timely manner.
• Manage incoming cases from customer emails within 24 hours as assigned by team lead.
• Report customer feedback and patterns to management.

Requirements:

• Must be fluent in both English and Spanish
• High school diploma or equivalent; college degree preferred.
• With experience in Customer Support both voice and back office
• Excellent communication and people skills.
• Strong problem-solving abilities.
• Ability to manage a high volume of customer interactions.
• Proficient in using customer service software and Microsoft Office Suite.
• Cheerful outlook and willingness to go the extra mile to ensure customer satisfaction.

We are currently seeking Bilingual Customer Service Representatives (Thai/English) who are dedicated to providing exceptional service in a professional, remote-work environment.

Role Summary

The Bilingual Customer Service Representative will serve as the first point of contact for the clients and their customers. You will provide support in Thai alongside English, ensuring that customer inquiries are addressed promptly, professionally, and with the highest level of care.

Key Responsibilities

• Handle inbound and outbound customer interactions via phone, chat, or email in Thai and English.
• Provide clear, accurate, and empathetic responses to customer inquiries.
• Troubleshoot issues and resolve concerns effectively within established guidelines.
• Document customer interactions and maintain accurate records in the system.
• Collaborate with internal teams to escalate and resolve complex issues.
• Deliver service that meets or exceeds client KPIs and quality benchmarks.

Qualifications & Skills

• Fluency in Thai AND English (verbal and written).
• Minimum 1–2 years of customer service experience, preferably in a BPO or remote setup.
• Strong communication and interpersonal skills with a customer-first mindset.
• Proven problem-solving ability and adaptability in handling diverse customer needs.
• Comfortable using CRM systems, IT tools, and online communication platforms.
• Ability to work flexible shifts, including evenings, weekends, or holidays if required.

Additional Assets

• Prior experience in the BPO industry or customer support outsourcing.
• Technical proficiency with multiple IT systems.
• Ability to thrive in a fully remote, collaborative environment.

Compensation

• 1–2 years' experience: ₱80,000/month
• 3–5 years' experience: ₱5,000/month
• 5+ years' experience: 5,000/month

(Additional benefits and perks to be finalized by recruiters and discussed during the hiring process. )

Work Setup:

• Full time
• Remote
• Shift to be determined

Description / Requirements

Job Title: Japanese bilingual

Work Location: Silver city (Pasig)

Work set-up: Onsite

Work schedule: Shifting Schedule

Salary: 90k-110k

Qualifications :

• B2 and above CEFR

•Japanese-speaking customer experts, N1/N2 proficiency (open to both native and non-native speakers)

• At least 2 years of call center experience and 6 months of fraud analyst experience

Customer Expert 1-90,000

Profile: Japanese language- minimum 2 years' CC experience (Non-Native Speaker Package)

Customer Expert 2- 100,000

Profile: Japanese language- minimum 2 years' CC experience (Native Speaker Package)

Customer Expert 3-100,000

Profile: Japanese language- with Fraud experience (Japanese- with Fraud experience)

Customer Expert 3- 110,000

Profile: Japanese language- with Fraud experience (Native Speaker Package)

Job description:

We are currently seeking Bilingual Customer Service Representatives (Malay/English) who are dedicated to providing exceptional service in a professional, remote-work environment.

Role Summary

The Bilingual Customer Service Representative will serve as the first point of contact for the clients and their customers. You will provide support in Malay alongside English, ensuring that customer inquiries are addressed promptly, professionally, and with the highest level of care.

Key Responsibilities

• Handle inbound and outbound customer interactions via phone, chat, or email in Malay and English.
• Provide clear, accurate, and empathetic responses to customer inquiries.
• Troubleshoot issues and resolve concerns effectively within established guidelines.
• Document customer interactions and maintain accurate records in the system.
• Collaborate with internal teams to escalate and resolve complex issues.
• Deliver service that meets or exceeds client KPIs and quality benchmarks.

Qualifications & Skills

• Fluency in Malay AND English (verbal and written).
• Minimum 1–2 years of customer service experience, preferably in a BPO or remote setup.
• Strong communication and interpersonal skills with a customer-first mindset.
• Proven problem-solving ability and adaptability in handling diverse customer needs.
• Comfortable using CRM systems, IT tools, and online communication platforms.
• Ability to work flexible shifts, including evenings, weekends, or holidays if required.

Additional Assets

• Prior experience in the BPO industry or customer support outsourcing.
• Technical proficiency with multiple IT systems.
• Ability to thrive in a fully remote, collaborative environment.

Compensation

• 1–2 years' experience: ₱80,000/month
• 3–5 years' experience: ₱5,000/month
• 5+ years' experience: 5,000/month

(Additional benefits and perks to be finalized by recruiters and discussed during the hiring process. )

Work Setup:

• Full time
• Remote
• Shift to be determined

Job Type: Full-time

Pay: Php80, Php115,000.00 per month

Benefits:

• Work from home

Work Location: Remote

DESCRIPTION

Bilingual Customer Service Representatives provide customer service in English and a Spanish.

RESPONSIBILITIES

• Communicate with customers and provide them with necessary information on various products and services
• Handle both inbound and outbound call programs
• Make inbound and outbound calls in response to customer inquiries
• Capture additional information from the customer, screening the customer for their interest in the client's product or service, and/or warm transferring the customer to a provider of a service
• Work on a single program or be asked to handle several programs during a typical work day
• Other duties that may be assigned from time to time

QUALIFICATIONS

• Exceptional verbal communication skills in both specified languages.
• Good computer skills
• Active listening skills and attention to details.
• Experience in the same role for at least 2 years.
• WFH Ready with own equipment and with a stable internet connection of at least 50mbps

COMPENSATION

• Php 40,000.00 Basic Salary
• Php 40,000 - Php 50,000 Language Premium depending on proficiency or certificate
• 15% Night Differential for work between 10 pm - 6am
• Php 1,500.00 Perfect Attendance Bonus*
• Php 750 Utility Allowance (1,500 upon regularization)
• Php 1,500 De Minimis (2,000 upon regularization)
• Php 5,000.00 Signing Bonus*
• Php 2,500.00 Milestone Bonus*

SHIFT & SCHEDULE

• Graveyard Shift
• Work on Philippine Holidays