20 Chiefoperatingofficer jobs in the Philippines
Manager Strategic Planning

Posted 14 days ago
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Job Description
If this sounds like a perfect fit for you, apply now and join our team in Mandaluyong City, Philippines!
**In This Role, Your Responsibilities Will Be:**
+ Provide data-driven analytical support to the General Manager in all areas of planning, finance, analytical projects, and business development.
+ Conduct regular reviews with each strategic pillar owner to ensure planned activities for each strategy and initiative are met and completed within the set timelines.
+ Lead all periodic management reviews and monitoring of action items.
+ Responsible for project management and monitoring of enterprise projects and initiatives.
+ Develop business and financial models and analyze them to support pivotal initiatives or projects.
+ Lead quarterly workforce planning working sessions and ensure the headcount forecasts are based on the latest information and have reasonable assumptions
+ Provide analysis on headcount forecast to the General Manager and Finance Director to be included in the quarterly President's Operating Report (POR).
+ Coordinate with different partners to gather information needed by the General Manager.
**Who You Are:**
You serve as a strategic partner to build, grow, and maintain profitable and long-lasting relationships with key accounts. You set clear expectations for partners to drive timely project delivery with a demonstrated return on investment. You value collaboration and thrive on building partnerships to achieve common goals. You embrace challenges and seize opportunities with urgency, determination, and high energy.
**For This Role, You Will Need:**
+ Bachelor's degree in Business, Economics, Industrial Engineering, Finance, Statistics, or related courses.
+ At least 5 years of full-time experience in Strategic Planning, Management Consulting, or Corporate Strategy
+ Experience leading cross-functional initiatives and working with senior leadership.
+ Proficiency in financial modeling and data analysis.
+ Familiarity with strategic frameworks like SWOT, PESTLE, and Porter's Five Forces.
+ Advanced proficiency in Excel, PowerPoint, and data visualization tools (e.g., Tableau, Power BI).
**Preferred Qualifications that Set You Apart:**
+ Master of Business Administration degree is a plus.
**Our Culture & Commitment to You**
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation, and holiday leave.
#LI-Hybrid
**WHY EMERSON**
**Our Commitment to Our People**
At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together.
**Accessibility Assistance or Accommodation**
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: .
**ABOUT EMERSON**
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go!
**No calls or agencies please.**
**Requisition ID** :
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
Business Operations Analyst

Posted 18 days ago
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Job Description
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
**Business Support Analyst - Banking Revenue Assurance / EUROPE T&M Team**
Grade 8, internal or external candidate.
**_EUROPE T&M Team_** _, as a part of Banking Revenue Assurance team is responsible for reviewing field service activities provided to our customers and determining which activities are considered Out of Scope, as per Customer's maintenance Contract. Team's goal is to organize efficient T&M billing process by doing deep-dive analyses of field activities using various tools, cooperating with other internal teams, providing financial reports on chargeable calls and ensuring revenue is collected fully and in a timely manner. We are constantly working on optimizing our processes, and the role of T&M analyst is currently evolving into a consultant for company-wide internal and external solutions._
**POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY:**
+ Understand Contractual language that defines field service activities not covered by the maintenance Contract
+ Review all service activities generated for assigned customers and based on Contract knowledge identify Out of Scope activities
+ Create Financial Reports for billable activities and calculation in accordance to Customer Contract's Terms and Conditions
+ Present great attention to details when completing daily tasks, especially when it comes to Reporting and Invoicing process - Customer data, payment terms, taxes, pricing etc.
+ Identify process gaps and work on continuous process improvement and automatization to advance developmental growth and cost reduction
+ Create Executive summary showcasing the cost or profit associated with the summary
+ Coordinate conversations with other internal teams with goal to enable efficient T&M billing process
+ Understand all relevant technical details on company's Banking equipment
+ Perform various analyses on business activities for assigned customers in order to identify Revenue gaps
+ Use multiple software solutions to complete daily tasks: Oracle, TAMBA Tool, Invoice Engine, NCDM, SOM, Power Query, Power BI, Microsoft Office etc.
+ Manage business process that creates value and increase customer satisfaction
**Candidates profile and qualifications:**
+ Bachelor's Degree
+ 2-3 years of relevant work experience
+ Excellent knowledge of **English** language, while knowledge of Germanwould be considered a plus
+ Demonstrated proficiencies in Microsoft Office Suite software, knowledge of creating macro solutions would be considered as advantage
+ Possesses a high degree of skill in relationship management, and leadership to get issues resolved for the customer
+ Technical knowledge of Banking equipment would be considered as an advantage
Offers of employment are conditional upon passage of screening criteria applicable to the job.
**EEO Statement**
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
**Statement to Third Party Agencies**
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
Business Operations Analyst

Posted 19 days ago
Job Viewed
Job Description
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
**Business Support Analyst - Banking Revenue Assurance / NAMER T&M Team**
Grade 8, internal or external candidate.
**_NAMER T&M Team_** _, as a part of Banking Revenue Assurance team is responsible for reviewing field service activities provided to our customers and determining which activities are considered Out of Scope, as per Customer's maintenance Contract. Team's goal is to organize efficient T&M billing process by doing deep-dive analyses of field activities using various tools, cooperating with other internal teams, providing financial reports on chargeable calls and ensuring revenue is collected fully and in a timely manner. We are constantly working on optimizing our processes, and the role of T&M analyst is currently evolving into a consultant for company-wide internal and external solutions._
**POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY:**
+ Understand Contractual language that defines field service activities not covered by the maintenance Contract
+ Review all service activities generated for assigned customers and based on Contract knowledge identify Out of Scope activities
+ Create Financial Reports for billable activities and calculation in accordance to Customer Contract's Terms and Conditions
+ Present great attention to details when completing daily tasks, especially when it comes to Reporting and Invoicing process - Customer data, payment terms, taxes, pricing, etc.
+ Identify process gaps and work on continuous process improvement and automatization to advance developmental growth and cost reduction
+ Create Executive summary showcasing the cost or profit associated with the summary
+ Coordinate conversations with other internal teams with goal to enable efficient T&M billing process
+ Understand all relevant technical details on company's Banking equipment
+ Perform various analyses on business activities for assigned customers to identify Revenue gaps
+ Use multiple software solutions to complete daily tasks: Oracle, TAMBA Tool, Invoice Engine, NCDM, SOM, Microsoft Office, etc.
+ Manage business process that creates value and increase customer satisfaction
**Candidates profile and qualifications:**
+ Bachelor's Degree
+ 2-3 years of relevant work experience
+ Excellent knowledge of **English** language
+ Demonstrated proficiencies in Microsoft Office Suite software, knowledge of creating macro solutions would be considered as advantage
+ Possesses a high degree of skill in relationship management, and leadership to get issues resolved for the customer
+ Technical knowledge of Banking equipment would be considered as an advantage
Offers of employment are conditional upon passage of screening criteria applicable to the job.
**EEO Statement**
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
**Statement to Third Party Agencies**
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
Business Operations Specialist
Posted today
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Job Description
- Partner with the Operational Excellence, the business, and operational teams within the division to develop a deep end-to-end understanding of processes targeted for automation and outline the impacted processes and business requirements
- Engage with cross-functional teams to develop business requirements documentation of the process to be automated in a manner that is understood by the business users and can be shared with automation solution design and development teams
- Works with Automation team to facilitate the planning and execution of automation projects
- Work with Business Units to perform value analysis (ROI) for the processes
- Coordinate with the business and the Automation team to identify and provide support for solution designs for production issues and enhancements
- Identify scope, benefits, constraints, and risks for automation initiatives, capture, and document current state manual processes
- Identify and document best practices for ongoing automation adoption
- Facilitate sessions with stakeholders to drive out requirements
- Consider change management implications for implementation of new automation processes
- Deliver key business analysis artifacts, using best practices and tools, for the design, solution, and execution of medium and large projects
- Document and diagram the existing environment and dataflows
- Gather non-functional requirements such as security, capacity performance and availability
- Act as a liaison between business and technical resources
- Recommend ‘to-be’ process map designs using Cross-functional flowcharts.
- Define configuration specifications and business analysis requirements
- Conduct Process diagnostics & opportunity identification
- Define requirements, creating user stories (if Agile) or BRD or Disaggregation sheets (for automation)
- Help design, document, and maintain system processes
- Creating Business Case and ROI which can be submitted for review and approvals
Qualifications:
Strong customer service focus with the proven ability to develop and maintain effective working relationships with team members, stakeholders, and management. Demonstrate strong collaboration across all levels of the organization Ability to work independently, with limited supervision, whilst participating fully as a member of the Automation team Effective Persuasive Communication including the ability to influence SMEs and business stakeholders toward change, automation, and continuous improvement Knowledge of automation technologies and spectrum of best practices with process automation and operational excellence Understand the needs of and support a company with global operations Ability to translate requirements into processes and controls Strong analytical skills, coupled with a logical, disciplined, and structured approach to documentation and procedures Flexible and dynamic personality Excellent spoken and written communication. Assertive and confident raising action points with senior individuals Experience of working on major projects Experience/knowledge of a range of technical platforms and solutions Work with individuals to understand and build detailed process maps and business requirements documents Ability to rapidly grasp processes and identify potential automation solutions Integrate leading practices on process discovery & mapping into the day-to-day delivery of business requirements documents Willingness to learn and become an expert in automation and other Intelligent Automation solutions 2-5 years of experience supporting business process documentation with business owners and SMEs across multiple geographically disbursed teams A team player that is willing to learn and adapt in a high pace delivery environment Bachelor’s Degree in Engineering/ IT/ Data Sciences/ Business Administration or related fields Experienced in Visio and other process modelling tools Strong stakeholder Management and Project Management Skills LSSYB minimum and SCM 1.0/2.0 certified
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Manager I, Business Operations
Posted 4 days ago
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Job Description
Manager I, Business Operations
Job Description
Location:
PHL Quezon City - Tera Tower 21st Floor
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Business Operations Analyst II
Posted 5 days ago
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Job Description
**Job Track Description:**
+ Requires formal education and relevant expertise in a professional, sales, or technical area.
+ Performs technical-based activities.
+ Contributes to and manages projects.
+ Uses deductive reasoning to solve problems and make recommendations.
+ Interfaces with and influences key stakeholders.
+ Leverages previous knowledge and expertise to achieve results.
+ Able to complete work self-guided and with a team.
+ College or university degree required.
**General Profile**
+ Requires knowledge and experience in specific field.
+ Will acquire higher-level knowledge and skills.
+ Develops an understanding of the company, processes, and customers.
+ Uses existing procedures to solve standard problems.
+ Receives moderate guidance and direction from others.
**Functional Knowledge**
+ Requires expanded conceptual understanding of theories, practices, and procedures.
**Business Expertise**
+ Uses an understanding of key business drivers to accomplish work.
**Impact**
+ Impacts a team, by example, through the quality service and information provided.
+ Follows standardized procedures and practices to achieve objectives and meet deadlines.
**Leadership**
+ No supervisory responsibilities.
+ Provides informal guidance to new team members.
**Problem Solving**
+ Uses existing procedures and technical experience to solve problems.
**Interpersonal Skills**
+ Exchanges complex information and ideas effectively.
**Responsibility Statements**
+ Facilitates working sessions to meet operational and customer goals.
+ Acts as the customer liaison to ensure work processes are efficient and effective.
+ Identifies and organizes data to produce meaningful views of operational performance.
+ Develops detailed operational dashboards ensuring requirements meet objectives for recommendations.
+ Compiles cost assessment data for projects, and the integration of various project suppliers and vendors.
+ Examines and recommends changes or improvements to policies, quality, and problem resolution.
+ Develops well-rounded knowledge of the organization, operating processes, and governing regulations.
+ Performs other duties as assigned.
+ Complies with all policies and standards
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
Business Operations Assistant (Work From Home)
Posted today
Job Viewed
Job Description
This is a great opportunity for someone who wants to work with a well-known brand and wants continuous learning and growth during their career.
The Benefits
- Work From Home
- Attendance, Performance, and Referral Bonuses
- Paid Holidays and Time Offs
The Role
- Attend calls with Mike to take notes, capture action items, and follow up with clients about status and deadlines
- Organize meeting notes in Notion
- Build compliance dashboard - download Drata data and place into Notion
- Report preparation - Using templates
- Report quality control - Double check formatting and potential silly mistakes
- Engagement letters, proposals - Point and click items
- Calendar management (book meetings, appointments)
- Assisting with different projects and following up
- Prepare decks as needed - client to provide templates
- Manage funnel (create deals, update status, create tasks, etc)
- Upload, organize, and update leads into the CRM
- Verify data in existing database
The Requirements
- Experience with Drata or similar (nice to have)
- +1 year experience with Notion or similar (must have)
- Anti-Virus software (must have)
- Must be attentive to detail, problem solver, and complete deliverables promptly
- Excellent English communication skills (both verbal and written)
- Can work on the graveyard and/or mid-shift following the US Eastern Time
Pay: Php35,000.00 - Php45,000.00 per month
**Benefits**:
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
- Night shift
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Business Operations Analyst II- Price Variance Auditor
Posted 6 days ago
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Job Description
**Job Summary:**
We are seeking a detail-oriented and highly skilled **Price Variance Auditor** with strong expertise in Microsoft Excel (especially in formula-based analysis) to perform comprehensive audits of parts-related base prices, price adjustments, and all relevant documentation tied to newly initiated contracts. The ideal candidate will ensure pricing accuracy, adherence to contractual obligations, and integrity of supporting evidence. This role also involves regular client interaction and a proactive approach to identifying cost-saving opportunities and supporting strategic price negotiation efforts.
**Key Responsibilities:**
+ Conduct thorough audits of base part prices, contract price changes, and all supporting documentation related to new supplier contracts initiated by buyers.
+ Verify pricing accuracy and ensure all adjustments are aligned with contractual terms and client policies.
+ Assess the validity and sufficiency of evidence provided to support pricing changes.
+ Utilize advanced Excel formulas and tools to compute price changes, identify discrepancies, and report on variances.
+ Prepare and deliver clear, concise reports on audit findings, highlighting risks, inconsistencies, or cost-saving opportunities.
+ Lead or participate in regular review meetings with clients to discuss Price Change Reports and variance findings.
+ Collaborate with procurement teams to formulate strategic approaches to supplier negotiations and price reductions.
+ Maintain documentation of audit processes, methodologies, and conclusions to ensure transparency and traceability.
**Required Qualifications and Skills:**
+ Bachelor's degree in Accounting, Finance, Business Administration, Supply Chain, or a related field.
+ Proven experience in auditing, procurement, or cost analysis with a focus on price validation and variance analysis.
+ **Advanced proficiency in Microsoft Excel** - including but not limited to: VLOOKUP, INDEX/MATCH, IF statements, pivot tables, conditional formatting, and error-checking formulas.
+ Strong analytical and quantitative skills, with a high level of attention to detail.
+ Excellent written and verbal communication skills for client reporting and presentations.
+ Ability to manage multiple audits/projects simultaneously in a fast-paced environment.
+ Familiarity with procurement or ERP systems SAP is a plus.
+ Open to night shift and hybrid work set up
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
Chief Revenue Officer
Posted today
Job Viewed
Job Description
TASKS:
- Responsible for complete sales life cycle management of each of the sales department members - planning, prospecting, presentations, and closing.
- Responsible for training the sales department in all aspects of the sales process so that the sales department members are experts in prospecting, account qualification, sales process planning, forecasting, closing, reporting to management.
- Collaborate with the business team to uncover insights and strategies to develop and implement marketing and branding strategies for the company.
- Manage conception, development, and implementation of marketing plan and strategies, product concepts, and promotional programs to drive interest and sales.
- Oversee the Growth Division with the aim to consistently grow market share by (a) securing new accounts, (b) ensuring that the sales department manages the sales pipeline using the company CRM, and (c) identifying revenue opportunities within our established client base.
Able to help the sales, business development and marketing departments in building deep client relationships which result in sales referrals and client references. Identify short-term and long-term scheduling, budget, and resource needs, including the development and management of an annual sales, business development and marketing budget, profit/loss projections, expenditure spending, and other financial considerations
- Understand key sales and marketing performance metrics and tracking tools to provide research, forecasts, competitive analyses, and consumer trends in order to translate results into actionable insights, and maintain up to date competitive knowledge for the sales and marketing department.
- Responsible for ensuring the provision of all necessary metrics by the Growth Division
- Hold regular meetings to review pipeline, resolve challenges, and present possible solutions, and provide ongoing training to ensure the departments consistently perform above standard
- Report sales, business development and marketing metrics to the management on a daily, weekly, monthly, quarterly and ad hoc basis.
- Ensure steady revenue stream by accomplishing the Critical Success Factor 1 of the company.
- Partner with other members of the Executive team to execute the current corporate strategic plan, and develop future plans.
- Ensure performance, strategy, and alignment of the revenue-generating departments
- Manage the Growth team to drive business revenue across all customer segments and profiles
- Monitor the revenue pipeline and leads, adjusting as necessary to create sustainable growth
- Think strategically about growth opportunities for the business, and work with the CEO to test, iterate, and processize/productize these strategies
- Build a scalable, repeatable, consistent sales performance team that produces predictable revenue per headcount
QUALIFICATIONS | COMPETENCIES:
- 10+ years in diversified leadership roles and proven track record in implementing revenue growth preferably in software sales, high technology sales and/or sales management (services, software)
Experience growing top-line revenue from $5M to at least $15M annual revenue Significant general management and P&L experience
- Experienced in “value” selling and acquiring new business via direct sales model across enterprise customers. Experience with sales frameworks (Sandler, Challenger, power-base, etc)
- Experience with digital and print marketing, content marketing, and social media marketing
- Experience and track record in understanding of SaaS business model
- Experience in making data-driven strategic proposals to drive increased revenue
- High competence in account planning, understanding of territory management, and project and stakeholder management
- Hands-on approach
- Sound business judgment, integrity and commitment to excellence
- Strong analytical skills with attention to detail and accuracy
- Confident self-starter with the ability to connect technological advantages to business goals
- A positive, persistent, and professional can-do attitude
- Excellent interpersonal skills, effective communicator, exemplary leadership/advisory skills
- Demonstrable ability to thrive in a tech startup environment
**Salary**: Php400,000.00 - Php500,000.00 per month
**Benefits**:
- Promotion to permanent employee
- Work from home
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental Pay:
- 13th month salary
Ability to commute/relocate:
- Taguig City
Chief Process Officer
Posted today
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Job Description
- Evaluate Existing Business Processes and create documentation outlining process improvements.
- Write documents that explain Oversee the process improvement implementation process by working with managers, team members and other employees to ensure that the plan is clear and can be applied quickly and efficiently. Process Managers might often be involved in training staff in these changes.
- Analyze the efficiency and costs of existing business processes.
- Troubleshoot, identify areas of improvement and create Documentation Detailing Process Improvements
- Oversee the implementation of new business processes.
- Update process and procedure policies.
- Conduct ongoing analysis of processes in line with industry regulations.
- Implement strategic quality direction into operational guidelines and practices and support ongoing expansion of the quality culture across the organization
- Communicate to key management stakeholders on salient quality issues and business opportunities
- Create and executes the Change Management Plan, including but not limited to: communication, training, and engagement activities.
- Design and draft communication collaterals to disseminate changes/updates about the project that will target different stakeholders.
- Provide input and support to the design and delivery of training programs.
- Identifies and manages anticipated resistance.
- Attends to any ad hoc tasks that may assign from time to time
- He/She should be able to identify and create a business process, which is a formalized set of tasks and activities that helps accomplish specific business objectives.
- Analytical, communication and organizational skills are among those that are most important qualifications.
- The Business Process Manager should have a vision of the big picture.
- Process manager engages employees to inspire and empower them to provide input into process change and encourages employees to embrace the new process once it is implemented.
- A minimum of 5 years of experience in a similar role
- Operational mindset with a passion for identifying and fixing problems large and small
- Superior communication and interpersonal skills and ability to work with top management
- Experience using data to innovate and inform process change
- Must be amenable to 100% work onsite - Makati Office
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Makati: Reliably commute or planning to relocate before starting work (required)