130 Case Manager jobs in the Philippines

Our office is looking for an experienced significant injury case manager to handle all aspects of a pre-litigation personal injury case from A to Z, but specifically focusing on managing medical care for clients on serious injury cases.

We are looking for someone that is motivated, organized and is looking for long-term employment. There is significant opportunity for growth at our firm.

All applicants will also need to be very tech savvy and good with Office as well as software programs. We use Filevine as our case management software.

Shift: 12 AM to 9 AM PH TIME (PST timezone)

Job Duties:

-Sending letters of representation and opening claims with insurance companies

-Requesting prior medical records/billing and police reports

-Opening health insurance claims

-Uploading and saving pertinent documents into our CRM software (Filevine)

-Coordinating and calendaring medical appointments

-Being extremely responsive to the client and managing all client issues

-MANAGING THE MEDICAL CARE OF CLIENTS WITH SERIOUS INJURIES TO ENSURE THEY GET ALL THE CARE THEY NEED

Qualifications:

-Preferably prior personal injury law experience

-Excellent customer service and communication skills

-Highly organized

-Tech savvy

-Extremely responsive and punctual

-Self-motivated and willing to take initiative on tasks

-Able to explain and encourage necessary medical care to clients

Job Type: Full-time

Pay: Php55,000.00 per month

Benefits:

• Work from home

Application Question(s):

• How many years of experience do you have in US Law Firms?
• Do you have experience in handling escalation?

Work Location: Remote

Highlights

• Competitive compensation and benefits packages
• Continuous professional development and learning opportunities.
• Regular engagement activities and events

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Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and be #DecidedlyDifferent We are looking for Case Manager to be part of our US Law Firm Client.

MAIN RESPONSIBILITIES

• Manage and monitor multiple time-sensitive cases efficiently.

• Maintain a comprehensive understanding of each case, including its status, required documentation, and necessary actions.

• Establish and sustain proactive communication with clients via phone or written correspondence, providing guidance on documentation requirements, legal procedures, and deadlines.

• Conduct regular follow-ups with clients to assess their status, collect necessary information, and update them on case progress.

• Accurately record client data and document all case activities in the designated case management system.

• Ensure all relevant documents are securely stored in the case management system under the client's profile.

• Prepare and submit appeals within prescribed deadlines.

• Collaborate closely with case managers on claim reviews, denials, appeals, and case withdrawals by providing accurate and well-documented case details.

• Escalate missed deadlines, overdue tasks, and process inefficiencies to the supervisor and US Manager as necessary.

• Maintain a structured task list daily, prioritizing tasks based on deadlines to prevent delays.

• Respond to client inquiries, including calls, emails, and voicemails, within established response times.

• Other duties as assigned.

WHAT ARE WE LOOKING FOR?

• Candidates with at least 2 years and up of BPO experience
• Must be knowledgeable in SSDI (Social Security Disability Insurance)
• Comfortable with technology like MS office applications and internet browsing.
• Must be able to work in our site at 8th Floor Zeta Tower Bridgetowne, C-5 Quezon City

Company Description

is a next-generation injury law firm leveraging technology to reduce costs, expedite justice, and prioritize clients. We are committed to making litigation honest, transparent, and empowering. Our approach ensures clients never rebuild alone, providing comprehensive support throughout the legal process.

Role Description

This is a full-time, on-site role for a Case Manager located in San Antonio, TX. The Case Manager will be responsible for managing client cases, coordinating with medical providers, gathering and analyzing evidence, preparing case briefs, and maintaining detailed documentation. The role involves regular client communication, ensuring clients are informed and supported throughout the legal process.

Qualifications

• Case management and analytical skills
• Experience in coordinating with medical providers and evidence gathering
• Strong documentation and organizational skills
• Excellent communication and client support abilities
• Proficiency in using case management software and technology tools
• Ability to work effectively in a team and on-site
• Bachelor's degree in a technical, accounting or engineering field, or relevant experience in legal services

We're seeking a Case Manager to join an early-stage cybersecurity startup tackling one of the fastest-growing forms of digital crime—authorized fraud.

The company's mission is to protect consumers from scams and help them recover lost funds across both traditional banking and the crypto ecosystem. Partnering with leading financial institutions and crypto platforms, it delivers real-time scam intelligence and recovery support.

With a high-profile pilot launching with a major crypto trading platform, the Case Manager will be on the front line of the scam recovery operation—managing intake, gathering accurate information, and providing timely updates and empathetic support to affected users.

This position is a 3-month part-time contract requiring weekend coverage only — Saturdays and Sundays, 9:00 AM – 8:00 PM EST.

Responsibilities

• Monitor and manage incoming requests for assistance for potential scams.
• Collect all required information from customers and ensure it is complete and accurate.
• Communicate with customers compassionately and professionally, providing updates and gathering additional details as needed.
• Coordinate internally with your crypto investigation experts to move cases forward.
• Document case progress and ensure timely resolution.

• Excellent verbal and written communication skills in English.
• Strong organizational and detail-oriented mindset.
• Comfortable working independently in a remote, startup environment.
• Prior experience in support, customer service, or case management.
• Interest or familiarity with cryptocurrency and digital assets is a strong plus.
• Experience in cybersecurity, fintech, or fraud recovery is a bonus.

Hireframe provides nearshore and offshore staffing solutions, operating as a remote-first organization with team members located in the United States, Mexico, and the Philippines. Our robust benefits package includes:

• Permanent remote work flexibility
• Paid Time Off
• Health Maintenance Organization (HMO) coverage
• Annual performance bonuses
• Dedicated coaches offer an extra channel of support and skill-building
• Opportunities for professional growth

At Hireframe, we cultivate a supportive environment that fosters professional development and success, ensuring our team members thrive in their careers.

Learn More

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• YouTube
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Tune in to our What Worked podcast

Check out What Worked podcast, hosted by our founders, Mike and Tyler, featuring conversations with business executives and founders—including some of our clients.

Job Summary

The Case Manager is responsible for overseeing the coordination and management of patient care plans within the home health operations unit. This role ensures that all patient cases have appropriate visit frequencies, goals, and interventions aligned with physician orders, payer guidelines, and regulatory requirements. Operating from the back office, the Case Manager serves as the central point for clinical review, documentation oversight, and interdepartmental coordination.

Why Palmeira Lando OPC?

• We are a healthcare-focused company founded by people coming from the Healthcare Industry.
• We are a direct company and have our own dedicated Home Healthcare facility in the US.
• We offer competitive salary and foster a supportive work environment.

As a FULL TIME employee of Palmeira Lando OPC, you can expect:

• HMO insurance on the 3rd month of employment
• Paid leaves upon regularization
• Free meal & unlimited coffee supply
• New Hire training: for 1-3 months (NOTE: training is on graveyard shift)

Others such as:

• Government Mandated Benefits,
• 13th month Salary
• Exciting company events both locally and abroad

Submit your application now and a recruiter will reach out to you WITHIN 24 BUSINESS HOURS or call/text us to connect with our recruiter to do your initial interview (Available Monday - Friday, 9:00 AM to 5:00 PM)

As a Case Manager (Home Health Back Office), you will be responsible for the following:

• Review OASIS and visit documentation to determine visit frequency, goals, and interventions.
• Develop and update care plans (POCs) in collaboration with field clinicians and the QA/Coding team.
• Ensure all interventions and frequencies align with physician orders and payer criteria.
• Monitor patient progress, recertifications, and episode timelines for compliance and efficiency.
• Coordinate with the QA/Coding team for diagnosis alignment and documentation corrections.
• Evaluate clinical reports and trends for missed visits, reassessments, and outcome variances.
• Communicate plan changes to field staff, physicians, and clients through approved channels.
• Participate in quality and utilization review meetings to ensure adherence to CMS and state regulations.
• Maintain confidentiality and compliance with HIPAA and company data standards.

Qualifications:

• Licensed RN (Philippines or U.S. compact license preferred) or PT/OT with home health experience.
• 3+ years of case management experience in a home health setting.
• Familiarity with EMR platforms (WellSky, Kinnser, or equivalent).
• Strong knowledge of OASIS, ICD-10, and Medicare Conditions of Participation (CoPs).
• Exceptional analytical, documentation, and communication skills.
• Ability to lead back-office teams and coordinate with U.S.-based clinical partners.

Others:

• Can work under pressure with minimal supervision
• Amenable to work on site with US schedule (PST/DST)
• Amenable to work in a night shift schedule.

Equal Opportunity Employer:

Palmeira Lando OPC is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, or other characteristics protected by law.

To know more about Palmeira Lando OPC, visit our website: at

Job Type: Full-time

Work Location: In person

We're seeking a Case Manager to join an early-stage cybersecurity startup tackling one of the fastest-growing forms of digital crime—authorized fraud.

The company's mission is to protect consumers from scams and help them recover lost funds across both traditional banking and the crypto ecosystem. Partnering with leading financial institutions and crypto platforms, it delivers real-time scam intelligence and recovery support.

With a high-profile pilot launching with a major crypto trading platform, the Case Manager will be on the front line of the scam recovery operation—managing intake, gathering accurate information, and providing timely updates and empathetic support to affected users.

This is a part-time position that only requires Saturday and Sunday work.

Responsibilities

• Monitor and manage incoming requests for assistance for potential scams.
• Collect all required information from customers and ensure it is complete and accurate.
• Communicate with customers compassionately and professionally, providing updates and gathering additional details as needed.
• Coordinate internally with your crypto investigation experts to move cases forward.
• Document case progress and ensure timely resolution.
• Work UK business hours.

• Excellent verbal and written communication skills in English.
• Strong organizational and detail-oriented mindset.
• Comfortable working independently in a remote, startup environment.
• Prior experience in support, customer service, or case management.
• Interest or familiarity with cryptocurrency and digital assets is a strong plus.
• Experience in cybersecurity, fintech, or fraud recovery is a bonus.

Hireframe provides nearshore and offshore staffing solutions, operating as a remote-first organization with team members located in the United States, Mexico, and the Philippines. Our robust benefits package includes:

• Permanent remote work flexibility
• Paid Time Off
• Health Maintenance Organization (HMO) coverage
• Annual performance bonuses
• Dedicated coaches offer an extra channel of support and skill-building
• Opportunities for professional growth

At Hireframe, we cultivate a supportive environment that fosters professional development and success, ensuring our team members thrive in their careers.

Learn More

Stay updated on open roles and industry insights.

Follow us on:

• Instagram
• Facebook
• LinkedIn
• YouTube
• Visit our website:

Tune in to our What Worked podcast

Check out What Worked podcast, hosted by our founders, Mike and Tyler, featuring conversations with business executives and founders—including some of our clients.

Bridging Law and Expertise with Precision

Join a global legal support team that connects top lawyers and industry experts-driving excellence, efficiency, and results in every case. This role gives you the opportunity to collaborate with international legal professionals, manage complex cases, and make your mark in a dynamic global environment-all while enjoying the comfort of permanent work-from-home flexibility.

Job Description

As a Case Manager, you'll coordinate between legal professionals and experts to ensure seamless case progress. From managing deadlines and communications to reviewing reports and maintaining compliance, your role ensures that every case meets the highest legal standards-making you an essential force behind successful outcomes.

Job Overview

Employment type: Full-time

Shift: Day Shift, Weekends Off

Work setup: Permanent Work-From-Home

Exciting Perks Await

• Day 1 HMO coverage with free dependent
• Competitive Salary Package
• Permanent WFH arrangement
• Day shift schedule
• Fixed weekends off
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit )
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

The Qualifications We Seek

• At least 2 years of relevant experience
• Background in law or prior experience working in a law firm
• Experience in customer service or client relationship management, ideally with corporate clients
• Bachelor's degree required; law degree preferred
• Qualified Lawyer or Senior Paralegal, ideally
• Excellent verbal and written communication skills
• Strong objection-handling, adaptability, and problem-solving abilities
• Excellent organizational and time-management skills
• Ability to provide strong team support
• High attention to detail and accuracy
• Strong work ethic and ability to perform under pressure
• Team-oriented and collaborative mindset
• Solid understanding of office management and daily operations
• Proficiency in MS Office tools
• Confident communicator via phone and email with diverse individuals

Your Daily Tasks

• Liaise between experts and lawyers to ensure smooth progression of each matter
• Monitor and enforce adherence to deadlines
• Collaborate with the Research team to assign the most suitable expert
• Work with the Quality Assurance team to ensure expert reports meet court standards
• Address and resolve issues during the report-writing process

About the Client

Our client is a leading global provider of expert witness services, connecting top-tier legal professionals with highly specialized experts across industries. By ensuring accuracy, professionalism, and seamless communication, they help law firms build stronger cases and deliver exceptional outcomes. Join a team that empowers legal excellence on an international scale.

Welcome to Emapta Philippines

Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment. Apply now and be part of the #EmaptaEra

Join XPRTS, Inc. – Global Legal Support Careers

XPRTS, Inc. is a fast-growing legal staffing and technology solutions company, founded by Bay Legal, PC, a California-based U.S. law firm. With operations in the Philippines and Latin America, we help law firms scale through technology-driven systems and highly trained global professionals.

Our teams support law firms with intake, drafting, legal and office support, marketing, and technology solutions—delivering faster, more affordable, and higher-quality legal services.

What We Look For

We're seeking highly organized Case Managers who can take ownership of client matters after intake through resolution. If you're detail-oriented, proactive, and thrive in a professional, fast-paced environment, this role is for you.

Key Responsibilities

• Oversee the progress of client cases from onboarding through closure.
• Communicate regularly with clients to provide updates, request documents, and ensure their concerns are addressed.
• Coordinate with attorneys, paralegals, and other staff to track deadlines, filings, and next steps.
• Review and organize case files, evidence, and supporting documents for attorney preparation.
• Maintain case timelines and proactively follow up on pending items to avoid delays.
• Update and manage client records using CRM/case management systems (Clio, Lawmatics, or similar).
• Support attorneys in preparing for hearings, mediations, and other proceedings by ensuring documentation is complete and accessible.

Qualifications

• Bachelor's degree or equivalent experience in legal studies, business, or related field.
• At least 2 years' US experience in case management
• Excellent English communication skills—both verbal and written.
• Strong organizational skills with the ability to manage multiple cases simultaneously.
• Proficiency with CRM/case management software (Clio, Lawmatics, or similar) is a plus.
• Critical thinking, attention to detail, and problem-solving skills.

Benefits

• Full-time, remote work.
• Competitive compensation package.
• Paid U.S. Holidays and Paid Leave.
• Incentives and performance-based bonuses.

Work Hours & Setup

• Schedule: Monday to Friday, 8:00 AM–5:00 PM PST.
• Collaboration: Must stay on Zoom throughout shift for seamless communication with attorneys and staff.

• Job Description

Highlights

• Competitive compensation and benefits packages
• Continuous professional development and learning opportunities
• Regular engagement activities and events

___

CASE MANAGER
Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and be #DecidedlyDifferent

Role Overview
We are looking for a Case Manager to be part of our team.

This role is responsible for providing comprehensive administrative legal support for various cases until they are transferred to an attorney. The Case Coordinator plays a key role in ensuring positive case outcomes by actively monitoring progress, collaborating with clients, attorneys, and relevant external parties, and facilitating the timely completion of required actions at every stage.

Main Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.

• Manage and monitor multiple time-sensitive cases efficiently.
• Maintain a comprehensive understanding of each case, including its status, required documentation, and necessary actions.
• Establish and sustain proactive communication with clients via phone or written correspondence, providing guidance on documentation requirements, legal procedures, and deadlines.
• Conduct regular follow-ups with clients to assess their status, collect necessary information, and update them on case progress.
• Accurately record client data and document all case activities in the designated case management system.
• Ensure all relevant documents are securely stored in the case management system under the clients profile.
• Prepare and submit appeals within prescribed deadlines.
• Collaborate closely with case managers on claim reviews, denials, appeals, and case withdrawals by providing accurate and well-documented case details.
• Escalate missed deadlines, overdue tasks, and process inefficiencies to the supervisor and US Manager as necessary.
• Maintain a structured task list daily, prioritizing tasks based on deadlines to prevent delays.
• Respond to client inquiries, including calls, emails, and voicemails, within established response times.
• Consistently handle caseload of 350 to 400 cases per month with accuracy and efficiency.
• Other duties as assigned.

Requirements

• At least 2 years of case manager/coordinator experience
• Strong verbal and written communication skills
• Familiarity with case management tools is preferred but not required; candidates must demonstrate knowledge and/or relevant experience aligned with the responsibilities and qualifications outlined.
• Excellent organizational and communications skills (oral and written), ability to think strategically, manage projects independently, and pursue multiple objectives simultaneously.
• Willing to work a night shift schedule.
• Must be able to work on our site 8th Floor Zeta Tower Bridgetowne, C-5 Quezon City