265 Capgemini jobs in the Philippines

Viral Pick Corporation "Narratech Solutions" is looking for Business Analyst
br>Job Description:

The Business Analyst will be responsible for independently gathering, analyzing, and documenting business requirements from clients and stakeholders. This role involves direct engagement with client teams, including merchants and end-users, to understand workflows, pain points, and goals. The Business Analyst will create and maintain Business Requirements Documents (BRDs) that serve as the foundation for product design and development. The Senior Business Analyst will provide support, coaching, and validation, but the Business Analyst will own the requirements process end-to-end.

Key Responsibilities:

1. Business Requirements Ownership

-Lead the discovery process by conducting interviews, workshops, and research with client stakeholders, departments, and users.

-Analyze business processes, workflows, and data to identify opportunities and define requirements.

-Create and maintain comprehensive BRDs that clearly articulate business needs, goals, and constraints.

-Ensure documentation is accurate, complete, and aligned with business objectives.

2. Stakeholder Collaboration

-Work directly with clients to understand their business context and translate it into actionable requirements.

-Collaborate with product managers, solution architects, system analysts, designers, and developers to ensure alignment and clarity.

-Present findings and documentation to internal and external stakeholders for feedback and validation.

3. Workflow & Process Mapping

-Develop diagrams, flowcharts, and models to visualize business processes and user journeys.

-Identify gaps, inefficiencies, and improvement areas in existing workflows.

4. Support & Validation

-Participate in solutioning discussions and provide business context to technical teams.

-Support user acceptance testing (UAT) by validating that delivered solutions meet documented requirements.

-Work closely with the Senior Business Analyst for guidance, feedback, and continuous improvement.

Qualifications:

-Bachelor’s degree in Business Administration, Information Systems, or related field. < r>
-2–4 years of experience in business analysis or a similar role. < r>
-Experience in software development projects; fintech experience is a plus.

Skills:

-Strong analytical and problem-solving skills.

-Excellent communication and stakeholder engagement abilities.

-Proficiency in creating BRDs, process maps, and workflow diagrams.

-Familiarity with agile methodologies (Scrum, Kanban).

-Experience with tools such as JIRA, Confluence, Lucidchart, or similar.

- At least 5 years of experience in IT Business Analysis
- At least 2 years of experience working as a Business Analyst for Insurance Policy Admin System experience, with knowledge of how to apply insurance principles to system development br>- Experience on policy lifecycle development, preferably with creation of rating programs.

This will be a Hybrid setup with 2x a week onsite
Night shift schedule
Makati City location

Duties and Responsibilities
• Collaborate with stakeholders to gather, analyze, and document business requirements. br>• ork with IT, operations, and other departments to ensure business needs are met through technology solutions. < r>• S pport testing activities, including test case creation, user acceptance testing (UAT), and issue resolution. < r>
Qualifications
• G aduate of Bachelor of Science in Information Technology or any related course < r>• P oficient in Microsoft Office Suite (especially Excel, PowerPoint) and familiarity with business analysis tools (e.g., JIRA, Confluence, Visio). < r>• P oficient in Creating User Interface (UI) using Figma.

Specific Duties & Responsibilities:
Assist with the creation of a business case for a project br>Eliciting requirements from business users
Translating, simplifying and organizing requirements into requirements specification
Assist the project team in driving the design of test cases and aligning them to the requirements
Assist in managing a project’s scope and acceptance < r>
Qualifications:
Bachelor's degree in Computer Science or related field
Must have minimum 7 years of experience in requirements gathering and systems analysis, release management, project management, or service transition
Must have Manual Testing experience.
Must have experience working with various business processes in the domains of Banking (loans or deposits)
Must have strong planning and organizational skills
Must have excellent analytical, communication and interpersonal skills for working with technical personnel and end-users at multiple levels.
Must have experience with problem solving, workflow systems analysis, process redesign, user training, and documentation
Must have advanced knowledge of software development life cycle
Must have demonstrated ability to coordinate cross functional work teams toward task completion
Must have general PC knowledge including MS Office

Qualifications
- Bachelor's degree in Computer Science or related field br>- Must have minimum 7 years of experience in requirements gathering and systems analysis, release management, project management, or service transition (Non-negotiable)
- Must have experience working with various business processes in the domains of Banking (loans or deposits) (Non-negotiable)
- Must have strong planning and organizational skills (Non-negotiable)
- Must have excellent analytical, communication and interpersonal skills for working with technical personnel and end-users at multiple levels. (Non-negotiable)
- Must have experience with problem solving, workflow systems analysis, process redesign, user training, and documentation (Non-negotiable)
- Must have advanced knowledge of software development life cycle (Non-negotiable)
- Must have demonstrated ability to coordinate cross functional work teams toward task completion (Non-negotiable)
- Must have general PC knowledge including MS Office (Non-negotiable)
- ITIL certification is a nice to have skill
- Nice to have experience with deploying packaged applications

Job Description
The Business Analysis Specialist is responsible in helping business implement technology solutions by determining the requirements of a project, and communicating them clearly to stakeholders, facilitators and partners. He handles requirements analysis, definition and documentation as well as UAT. He coordinates with multiple units of the bank to analyze and define the detailed system requirements of the project. He acts as the Lead BA in scheduling, planning and supporting UAT of complex to very complex projects including the implementation of such.

Specific Duties & Responsibilities:
- Assist with the creation of a business case for a project
- Eliciting requirements from business users
- Translating, simplifying and organizing requirements into requirements specification
- Assist the project team in driving the design of test cases and aligning them to the requirements
- Assist in managing a project’s scope and acceptance

Job Responsibilities:
• Analyze the feasibility of IT projects, defining functional solutions according to specifications, in order to ensure the provision of appropriate business support br>• Responsible for eliciting, analyzing, communicating and validating requirements for changes in business processes, policies and information systems < r>• Works as a liaison among IT and the different stakeholders in order to understand the structure, policies, operations, and information systems of the organization. < r>• Collaborate with stakeholders to understand their needs and gather detailed business requirements < r>• Develop and document business process models to illustrate the current and future state < r>• Elicit, document, and manage business and system requirements using best practices (e.g., use cases, user stories, process flows) < r>
Job Qualifications:
• Bachelor's degree in Information Technology, Engineering, Business Administration, Management, or any related field < r>• Minimum of 2 years as Business Analyst or any related role. < r>• Experience in system migration, implementation, and project management is beneficial. < r>• Proficient in requirements gathering, documentation, and analysis < r>• Experience with business process modelling and documentation tools < r>• Experience with tools such as JIRA, Visio, or similar platforms < r>• Strong understanding of business analysis methodologies (Agile, Scrum, etc.). < r>• Having a background in Non-life Insurance Industry is an advantage < r>• Strong analytical and problem-solving skills < r>• Excellent in communication, facilitation and interpersonal skills < r>• Ability to work collaboratively with cross-functional teams

Nityo infotech Services Philippines is currently looking for:
br>Business Analyst

Location: BGC Taguig City
Schedule: 9:00 AM to 5:00 PM
Set up: Fulltime onsite reporting
Salary: 60,000

Qualifications:

• 3–5 years of experience as a BA in consulting/IT services.
• Strong documentation, communication, and stakeholder facilitation skills. < r>• Ability to handle multiple accounts and move with urgency. < r>
Key Responsibilities:

• Work with sales, pre-sales, and customer teams to document use cases, business context, and transformation needs. < r>• upport the creation of SoWs, discovery briefs, and executive updates. < r>• C ordinate between internal teams and customer stakeholders to gather and validate business requirements. < r>• S pport metric tracking and post-engagement reporting for leadership visibility.

Job Title:
Business Analyst
Job Description
The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.
**Essential Functions/Core Responsibilities**
- Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed
- Maximize revenue generation to reach long and short term financial projects (i.e. data collection for billable/non-billable hours, forecasting, budgeting, etc.)
- Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization's policies and applicable legal requirements
- Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports)
- Create and maximize relationships with client partners
- Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards; define and implement any corrective actions needed to meet operational performance
- Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching
- Create a positive work environment through employee engagement; resolve employee relation issues in a professional and timely manner
- Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement
- Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements
- Attend business reviews with the client
- Handle a team of team leaders
**Candidate Profile**
- Associate's Degree in related field with more than seven years of experience (with at least two years of Progressive Management Experience) preferred
- Call center experience preferred
- Demonstrated ability to coach and develop action plans, which maximize performance, and provide effective feedback
- Demonstrated ability to analyze and improve work processes; establish a course of action for self and others to accomplish a specific goal
- Work well under pressure and follow through on items to completion while maintaining professional demeanor
- Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates
- Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment
- Demonstrated ability to mentor, coach and provide direction to a team of employees
- Willingness to work a flexible schedule
**Career Framework Role**
Manages professional employees and/or supervisors or supervises large, complex technical or business support or production operations team(s). Is accountable for the performance and results of a team within own discipline or function. Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals. Adapts departmental plans and priorities to resolve operational challenges. Decisions are guided by policies, procedures and business plan; receives guidance from senior manager and/or director. Provides technical guidance to employees, colleagues and/or customers. Has accountability for results in terms of costs, strategies and employees.
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
Location:
PHL Quezon City - EXXA Tower, 11th Floor
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (

Job Description
Responsibilities
· As an internal consultant to business end-users in the area of process automation and operational efficiency.
· Assist in analysing business requirements and find solutions within the IQVIA Hospital Information systems to drive process automation.
· Involved and assist in HIS system implementation.
· Assist in application configuration, system testing and Integration testing.
· Provide application support, maintain issue tracker, troubleshoot application and reports issues, apply updates to the application, and work with a developer for resolution.
· Prepare documentation User Guide, User Acceptance Test Script and Integration Test scripts for projects.
· Arrange and conduct Super user training.
· Provide Go Live support.
Requirements
· Diploma graduate with at least 3-4 years of experience in the HIS application field
· Has experience supporting HIS Implementation
· System Analysis & Design skills
· Reporting/Analytic developments skills
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled