126 Capgemini jobs in the Philippines
Business Analyst
Pasig, Palawan
Concentrix
Posted 7 days ago
Job Viewed
Job Description
Job Title:
Business Analyst
Job Description
The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.
**Essential Functions/Core Responsibilities**
- Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed
- Maximize revenue generation to reach long and short term financial projects (i.e. data collection for billable/non-billable hours, forecasting, budgeting, etc.)
- Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization's policies and applicable legal requirements
- Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports)
- Create and maximize relationships with client partners
- Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards; define and implement any corrective actions needed to meet operational performance
- Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching
- Create a positive work environment through employee engagement; resolve employee relation issues in a professional and timely manner
- Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement
- Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements
- Attend business reviews with the client
- Handle a team of team leaders
**Candidate Profile**
- Associate's Degree in related field with more than seven years of experience (with at least two years of Progressive Management Experience) preferred
- Call center experience preferred
- Demonstrated ability to coach and develop action plans, which maximize performance, and provide effective feedback
- Demonstrated ability to analyze and improve work processes; establish a course of action for self and others to accomplish a specific goal
- Work well under pressure and follow through on items to completion while maintaining professional demeanor
- Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates
- Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment
- Demonstrated ability to mentor, coach and provide direction to a team of employees
- Willingness to work a flexible schedule
**Career Framework Role**
Manages professional employees and/or supervisors or supervises large, complex technical or business support or production operations team(s). Is accountable for the performance and results of a team within own discipline or function. Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals. Adapts departmental plans and priorities to resolve operational challenges. Decisions are guided by policies, procedures and business plan; receives guidance from senior manager and/or director. Provides technical guidance to employees, colleagues and/or customers. Has accountability for results in terms of costs, strategies and employees.
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
Location:
PHL Quezon City - EXXA Tower, 11th Floor
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Business Analyst
Job Description
The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.
**Essential Functions/Core Responsibilities**
- Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed
- Maximize revenue generation to reach long and short term financial projects (i.e. data collection for billable/non-billable hours, forecasting, budgeting, etc.)
- Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization's policies and applicable legal requirements
- Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports)
- Create and maximize relationships with client partners
- Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards; define and implement any corrective actions needed to meet operational performance
- Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching
- Create a positive work environment through employee engagement; resolve employee relation issues in a professional and timely manner
- Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement
- Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements
- Attend business reviews with the client
- Handle a team of team leaders
**Candidate Profile**
- Associate's Degree in related field with more than seven years of experience (with at least two years of Progressive Management Experience) preferred
- Call center experience preferred
- Demonstrated ability to coach and develop action plans, which maximize performance, and provide effective feedback
- Demonstrated ability to analyze and improve work processes; establish a course of action for self and others to accomplish a specific goal
- Work well under pressure and follow through on items to completion while maintaining professional demeanor
- Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates
- Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment
- Demonstrated ability to mentor, coach and provide direction to a team of employees
- Willingness to work a flexible schedule
**Career Framework Role**
Manages professional employees and/or supervisors or supervises large, complex technical or business support or production operations team(s). Is accountable for the performance and results of a team within own discipline or function. Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals. Adapts departmental plans and priorities to resolve operational challenges. Decisions are guided by policies, procedures and business plan; receives guidance from senior manager and/or director. Provides technical guidance to employees, colleagues and/or customers. Has accountability for results in terms of costs, strategies and employees.
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
Location:
PHL Quezon City - EXXA Tower, 11th Floor
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
This advertiser has chosen not to accept applicants from your region.
0
Business Analyst
Makati City, National Capital Region
IQVIA
Posted 10 days ago
Job Viewed
Job Description
Job Description
Responsibilities
· As an internal consultant to business end-users in the area of process automation and operational efficiency.
· Assist in analysing business requirements and find solutions within the IQVIA Hospital Information systems to drive process automation.
· Involved and assist in HIS system implementation.
· Assist in application configuration, system testing and Integration testing.
· Provide application support, maintain issue tracker, troubleshoot application and reports issues, apply updates to the application, and work with a developer for resolution.
· Prepare documentation User Guide, User Acceptance Test Script and Integration Test scripts for projects.
· Arrange and conduct Super user training.
· Provide Go Live support.
Requirements
· Diploma graduate with at least 3-4 years of experience in the HIS application field
· Has experience supporting HIS Implementation
· System Analysis & Design skills
· Reporting/Analytic developments skills
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled
Responsibilities
· As an internal consultant to business end-users in the area of process automation and operational efficiency.
· Assist in analysing business requirements and find solutions within the IQVIA Hospital Information systems to drive process automation.
· Involved and assist in HIS system implementation.
· Assist in application configuration, system testing and Integration testing.
· Provide application support, maintain issue tracker, troubleshoot application and reports issues, apply updates to the application, and work with a developer for resolution.
· Prepare documentation User Guide, User Acceptance Test Script and Integration Test scripts for projects.
· Arrange and conduct Super user training.
· Provide Go Live support.
Requirements
· Diploma graduate with at least 3-4 years of experience in the HIS application field
· Has experience supporting HIS Implementation
· System Analysis & Design skills
· Reporting/Analytic developments skills
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled
This advertiser has chosen not to accept applicants from your region.
1
Business Analyst
Concentrix
Posted 10 days ago
Job Viewed
Job Description
Job Title:
Business Analyst
Job Description
Overview
The Business Analyst Lead is responsible for leading and managing the business analysis activities for complex projects, including Zendesk Implementations and Custom Development for Web and App. This role requires a strong understanding of business processes, requirements gathering techniques, and data analysis to ensure successful project delivery.
Lead and manage a team of Business Analysts.
Elicit, analyze, and document business requirements for complex projects.
Facilitate workshops, interviews, and other requirements gathering sessions.
Develop and maintain business process models and documentation.
Conduct data analysis and prepare reports to support business decisions.
Ensure successful project delivery by effectively communicating requirements to development teams.
Drive continuous improvement in business analysis processes and methodologies.
Key Responsibilities
Requirements Gathering & Analysis:
Participate in requirements gathering sessions, including workshops, interviews, and document reviews.
Assist senior analysts in eliciting, analyzing, and documenting business requirements.
Document user stories, use cases, and acceptance criteria.
Conduct research and data gathering to support requirements analysis.
Business Process Modeling & Documentation:
Assist in the development and maintenance of business process models.
Contribute to the creation and maintenance of system requirements specifications and other relevant documentation.
Ensure that documentation is clear, concise, and accurate.
Data Analysis & Reporting:
Assist in data analysis activities as required.
Prepare reports and presentations as directed by senior analysts.
Project Collaboration:
Collaborate effectively with project managers, developers, testers, and other stakeholders.
Communicate effectively and proactively with project team members.
Team Management & Mentoring:
Lead and mentor a team of Business Analysts.
Provide guidance and support to team members on business analysis techniques and methodologies.
Conduct performance reviews and provide feedback to team members
Process Improvement:
Assist in the identification and implementation of process improvements.
Stay abreast of industry best practices and emerging trends in business analysis.
Qualifications
Bachelor's Computer Science, Information Technology, Engineering, or a related field.
Proven experience (5+ years preferred) in solution architecture or a similar technical leadership role within the relevant domain (e.g., Zendesk, Salesforce, Genesys, Software Development, or Data Analytics).
Strong track record of successfully designing and implementing complex solutions in enterprise environments.
Exceptional problem-solving skills and the ability to handle high-stakes escalations under pressure.
Experience delivering technical training or workshops; a passion for mentoring others is a plus.
Excellent communication skills (verbal and written), with the ability to convey complex ideas to both technical and non-technical audiences.
Key Competencies & Skills
Leadership: Ability to lead and inspire a diverse team of project managers toward achieving organizational goals.
Analytical Thinking: Strong ability to assess project data, identify risks, and implement effective solutions.
Adaptability: Proven capacity to handle fast-paced, evolving environments with multiple projects and shifting priorities.
Collaboration: Strong interpersonal skills for effective cross-functional and client-facing interactions.
Continuous Learning: Enthusiasm for staying updated with the latest technologies, trends, and best practices in the field.
Location:
PHL Quezon City - 28th & 29th Flrs, Giga Tower, Bridgetowne, Ugong Norte
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Business Analyst
Job Description
Overview
The Business Analyst Lead is responsible for leading and managing the business analysis activities for complex projects, including Zendesk Implementations and Custom Development for Web and App. This role requires a strong understanding of business processes, requirements gathering techniques, and data analysis to ensure successful project delivery.
Lead and manage a team of Business Analysts.
Elicit, analyze, and document business requirements for complex projects.
Facilitate workshops, interviews, and other requirements gathering sessions.
Develop and maintain business process models and documentation.
Conduct data analysis and prepare reports to support business decisions.
Ensure successful project delivery by effectively communicating requirements to development teams.
Drive continuous improvement in business analysis processes and methodologies.
Key Responsibilities
Requirements Gathering & Analysis:
Participate in requirements gathering sessions, including workshops, interviews, and document reviews.
Assist senior analysts in eliciting, analyzing, and documenting business requirements.
Document user stories, use cases, and acceptance criteria.
Conduct research and data gathering to support requirements analysis.
Business Process Modeling & Documentation:
Assist in the development and maintenance of business process models.
Contribute to the creation and maintenance of system requirements specifications and other relevant documentation.
Ensure that documentation is clear, concise, and accurate.
Data Analysis & Reporting:
Assist in data analysis activities as required.
Prepare reports and presentations as directed by senior analysts.
Project Collaboration:
Collaborate effectively with project managers, developers, testers, and other stakeholders.
Communicate effectively and proactively with project team members.
Team Management & Mentoring:
Lead and mentor a team of Business Analysts.
Provide guidance and support to team members on business analysis techniques and methodologies.
Conduct performance reviews and provide feedback to team members
Process Improvement:
Assist in the identification and implementation of process improvements.
Stay abreast of industry best practices and emerging trends in business analysis.
Qualifications
Bachelor's Computer Science, Information Technology, Engineering, or a related field.
Proven experience (5+ years preferred) in solution architecture or a similar technical leadership role within the relevant domain (e.g., Zendesk, Salesforce, Genesys, Software Development, or Data Analytics).
Strong track record of successfully designing and implementing complex solutions in enterprise environments.
Exceptional problem-solving skills and the ability to handle high-stakes escalations under pressure.
Experience delivering technical training or workshops; a passion for mentoring others is a plus.
Excellent communication skills (verbal and written), with the ability to convey complex ideas to both technical and non-technical audiences.
Key Competencies & Skills
Leadership: Ability to lead and inspire a diverse team of project managers toward achieving organizational goals.
Analytical Thinking: Strong ability to assess project data, identify risks, and implement effective solutions.
Adaptability: Proven capacity to handle fast-paced, evolving environments with multiple projects and shifting priorities.
Collaboration: Strong interpersonal skills for effective cross-functional and client-facing interactions.
Continuous Learning: Enthusiasm for staying updated with the latest technologies, trends, and best practices in the field.
Location:
PHL Quezon City - 28th & 29th Flrs, Giga Tower, Bridgetowne, Ugong Norte
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
This advertiser has chosen not to accept applicants from your region.
2
Business Analyst
Muntinlupa City, National Capital Region
Fresenius Medical Care North America
Posted 14 days ago
Job Viewed
Job Description
**Goal of the Function**
Support the Business Development team through structured reporting, business casing and modelling, project coordination across acquisitions, divestments, partnerships and contract renewals - enabling effective decision-making and execution.
**Tasks**
**1.** **Main** **Tasks**
+ **Business** **Modelling**
+ Prepare business cases to assess the viability of new development opportunities (e.g. new modalities, new business lines, new therapies, etc.)
+ Support scenario analysis and valuation exercises in the context of acquisitions, divestments, and strategic partnerships under the guidance of the project manager
+ Assist in the preparation of materials for investment decisions, including support and input for Investment Committees documentation, ensuring consistency and accuracy of content together with the project manager
+ **Reporting &** **Digitalization** **of BD** **Processes**
+ Oversee the internal reporting system for all CDI Business Development projects (acquisitions, divestments, strategic partnerships)
+ Track performance of ongoing projects using defined KPIs and provide structured analysis to support project steering and decision-making
+ Develop tailored reports, dashboards, and presentations for senior management and governance committees upon request of the head of CDI Business Development or head of CDI New Business Models & BD Portfolio Management
+ **Documentation** **, Governance & Compliance Monitoring**
+ Oversee the documentation process for all CDI BD transactions and projects, ensuring consistency, completeness, and auditability
+ Monitor adherence to internal procedures and external regulatory requirements across BD activities
+ Work strictly in compliance with FME policies and CDI M&A SOPs
+ **Support Renegotiation of Existing Contracts, Renewal or Revision**
+ Support the preparation and analytical review of expiring management contracts
+ Gather relevant data and contribute to the definition of renewal strategies
**2.** **Secondary** **Tasks**
+ On request, initiation, coordination and support of further Business Development projects and initiatives
**Organization**
**Internal** **Interfaces**
+ Corporate departments: CDI Finance, Treasury, International Accounting, Global Tax, CDI Legal, Global Compliance (M&A and JV team), HR CDI, Regional GMs, CDI Communication, M&A DTI BP
+ Local/regional functions: Country Managing Directors, Regional BP Finance, Regional BP Legal, Regional BP HR
**External** **Interfaces**
+ Potential buyers or acquirers for divestments/acquisitions
+ Potential partners for commercial or legal JVs
+ Externalconsultants
**Key Performance** **Indicators** **(** **KPIs** **)**
+ Meeting project objectives and milestones considering deadlines, approved scope, and requested quality
+ Successful detection and management of project risks and issues
+ Ensuring transparency on task completion status
+ Satisfaction and positive feedback from project team and line manager
**Qualifications, Experience,** **Know-How** **and Skills**
**1)** **Required** **Training and** **Education**
+ University degree in Business Administration / Economic Sciences
**2)** **Required** **Professional Experience**
+ Minimum 2 years in the dialysis market
+ Minimum 3 years supporting Business Development projects
**3)** **Important** **Personal** **Qualities**
+ Very good relationalabilities
+ Sound decision-making based on knowledge and judgment
+ Ability to manage multiple issues/projects simultaneously
+ Capacity to perform in a demanding, high-performance, team-oriented culture
+ Strong collaboration, influence, project management, organizational and change management skills
+ Proven leadership in matrix organizations across all management levels
**4)** **Specialized** **Knowledge**
**a) Technical Knowledge**
+ Experience in financial/operational data analysis, communication and presentation
+ Project management experience
**b)** **Languages**
+ Fluent English (presentation, writing, reading); other languages are a plus
**c) IT Skills**
+ Proficiency in MS Office, Excel, SAP
+ Good command of BI tools and internal software
**d) Product Knowledge**
+ Deep knowledge of dialysis products and services
**5) Special Personal** **Requirements**
+ High standards in international company settings
+ Willingness to travel across CDI region
Support the Business Development team through structured reporting, business casing and modelling, project coordination across acquisitions, divestments, partnerships and contract renewals - enabling effective decision-making and execution.
**Tasks**
**1.** **Main** **Tasks**
+ **Business** **Modelling**
+ Prepare business cases to assess the viability of new development opportunities (e.g. new modalities, new business lines, new therapies, etc.)
+ Support scenario analysis and valuation exercises in the context of acquisitions, divestments, and strategic partnerships under the guidance of the project manager
+ Assist in the preparation of materials for investment decisions, including support and input for Investment Committees documentation, ensuring consistency and accuracy of content together with the project manager
+ **Reporting &** **Digitalization** **of BD** **Processes**
+ Oversee the internal reporting system for all CDI Business Development projects (acquisitions, divestments, strategic partnerships)
+ Track performance of ongoing projects using defined KPIs and provide structured analysis to support project steering and decision-making
+ Develop tailored reports, dashboards, and presentations for senior management and governance committees upon request of the head of CDI Business Development or head of CDI New Business Models & BD Portfolio Management
+ **Documentation** **, Governance & Compliance Monitoring**
+ Oversee the documentation process for all CDI BD transactions and projects, ensuring consistency, completeness, and auditability
+ Monitor adherence to internal procedures and external regulatory requirements across BD activities
+ Work strictly in compliance with FME policies and CDI M&A SOPs
+ **Support Renegotiation of Existing Contracts, Renewal or Revision**
+ Support the preparation and analytical review of expiring management contracts
+ Gather relevant data and contribute to the definition of renewal strategies
**2.** **Secondary** **Tasks**
+ On request, initiation, coordination and support of further Business Development projects and initiatives
**Organization**
**Internal** **Interfaces**
+ Corporate departments: CDI Finance, Treasury, International Accounting, Global Tax, CDI Legal, Global Compliance (M&A and JV team), HR CDI, Regional GMs, CDI Communication, M&A DTI BP
+ Local/regional functions: Country Managing Directors, Regional BP Finance, Regional BP Legal, Regional BP HR
**External** **Interfaces**
+ Potential buyers or acquirers for divestments/acquisitions
+ Potential partners for commercial or legal JVs
+ Externalconsultants
**Key Performance** **Indicators** **(** **KPIs** **)**
+ Meeting project objectives and milestones considering deadlines, approved scope, and requested quality
+ Successful detection and management of project risks and issues
+ Ensuring transparency on task completion status
+ Satisfaction and positive feedback from project team and line manager
**Qualifications, Experience,** **Know-How** **and Skills**
**1)** **Required** **Training and** **Education**
+ University degree in Business Administration / Economic Sciences
**2)** **Required** **Professional Experience**
+ Minimum 2 years in the dialysis market
+ Minimum 3 years supporting Business Development projects
**3)** **Important** **Personal** **Qualities**
+ Very good relationalabilities
+ Sound decision-making based on knowledge and judgment
+ Ability to manage multiple issues/projects simultaneously
+ Capacity to perform in a demanding, high-performance, team-oriented culture
+ Strong collaboration, influence, project management, organizational and change management skills
+ Proven leadership in matrix organizations across all management levels
**4)** **Specialized** **Knowledge**
**a) Technical Knowledge**
+ Experience in financial/operational data analysis, communication and presentation
+ Project management experience
**b)** **Languages**
+ Fluent English (presentation, writing, reading); other languages are a plus
**c) IT Skills**
+ Proficiency in MS Office, Excel, SAP
+ Good command of BI tools and internal software
**d) Product Knowledge**
+ Deep knowledge of dialysis products and services
**5) Special Personal** **Requirements**
+ High standards in international company settings
+ Willingness to travel across CDI region
This advertiser has chosen not to accept applicants from your region.
3
Business Analyst
Hunter's Hub Inc.
Posted today
Job Viewed
Job Description
**Qualifications**
- **At least 1-year relevant BA experience, preferably with banking and finance background.**
BAs with experience on the following:
- ATM
- Mobile or Web Applications
- APIs or Interfaces
- Support the design, development, delivery and management of communications.
- Conduct impact analyses, assess change readiness and identify key stakeholders.
- Provide input, document requirements and support the design and delivery of training programs.
**Benefits**:
- Flextime
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- 13th month salary
- Overtime pay
- Performance bonus
COVID-19 considerations:
Preventive measures include physical or social distancing, covering coughs and sneezes, hand washing. The use of face masks or coverings has been recommended in public to minimize the risk of transmission.
Ability to commute/relocate:
- Fort Bonifacio: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Business Analyst: 1 year (preferred)
- **At least 1-year relevant BA experience, preferably with banking and finance background.**
BAs with experience on the following:
- ATM
- Mobile or Web Applications
- APIs or Interfaces
- Support the design, development, delivery and management of communications.
- Conduct impact analyses, assess change readiness and identify key stakeholders.
- Provide input, document requirements and support the design and delivery of training programs.
**Benefits**:
- Flextime
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- 13th month salary
- Overtime pay
- Performance bonus
COVID-19 considerations:
Preventive measures include physical or social distancing, covering coughs and sneezes, hand washing. The use of face masks or coverings has been recommended in public to minimize the risk of transmission.
Ability to commute/relocate:
- Fort Bonifacio: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Business Analyst: 1 year (preferred)
This advertiser has chosen not to accept applicants from your region.
4
Business Analyst
ncr
Career Connect
Posted 535 days ago
Job Viewed
Job Description
As a Business Analyst, you will be responsible for analyzing business processes, identifying opportunities for improvement, and recommending solutions to enhance efficiency and effectiveness. You will work closely with stakeholders from various departments to gather and document requirements, develop use cases, and support the implementation of business solutions. The ideal candidate will have strong analytical skills, excellent communication abilities, and a solid understanding of business processes and technologies.
Responsibilities:
Collaborate with stakeholders to understand business objectives, processes, and requirements.Analyze existing business processes and systems to identify areas for improvement.Gather and document business requirements, user stories, and use cases.Develop functional specifications and other documentation to support the design and implementation of business solutions.Work with cross-functional teams to translate business requirements into technical solutions.Perform data analysis to identify trends, patterns, and insights that drive business decisions.Support testing and quality assurance efforts to ensure that solutions meet business needs.Provide training and support to end-users to promote adoption of new processes and technologies.Stay up-to-date with industry trends, best practices, and emerging technologies.RequirementsRequirements:
Bachelor's degree in Business Administration, Management Information Systems, or related field3-5 years of experience working as a business analyst or in a related role.Experience in the insurance or finance sector is required.Strong analytical and problem-solving skills.Excellent communication, presentation, and interpersonal skills.Ability to work effectively with stakeholders at all levels of the organization.Proficiency in business analysis tools and techniques.Familiarity with project management methodologies.Experience with business process modeling and workflow analysis tools.Knowledge of data analysis and visualization tools is a plus.Relevant certifications such as CBAP (Certified Business Analysis Professional) are a plus.
This advertiser has chosen not to accept applicants from your region.
5
IT Business Analyst
Makati City, National Capital Region
Manulife
Posted today
Job Viewed
Job Description
Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You've come to the right place. We're looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we'd like to hear from you.
The Asia Delivery Services-MITDC team has the mandate to ensure we deliver business and IT initiatives that enable Manulife's regional strategic vision. We work across the different countries within the Asia region, partnering with country business units to develop business solutions that deliver value to our distributors and customers. We are involved in projects across multi-channel business and technology-based initiatives, and the work will accordingly involve extensive stakeholder management and collaboration across multiple functional teams. As part of this team, and as a business analyst, the incumbent plays a vital part in identifying user requirements and addressing the business issues raised by different stakeholders.
The **IT Business Analyst** is responsible for eliciting the needs of stakeholders by investigating and clarifying their requests in order to determine underlying issues and causes. They act as the liaison between business and development teams for the purpose of aligning the designed and delivered solutions with the needs of stakeholders. Their activities include understanding enterprise problems and goals, analyzing needs and solutions, devising strategies, driving change, and facilitating stakeholder collaboration.
**We are looking for someone with:**
+ A degree, or equivalent, of **Business Administration, Computer Science, Information Systems/Technology** or related disciplines
+ **3-5 years background in engineering** (test or software engineering) and/or **solid business analysis experience** in Financial Services (products, administration or distribution domain), ideally with specific Life Insurance or Bancassurance knowledge
+ Practical experience in **Agile** delivery methods
+ Strong **analytical** and creative **problem-solving** skills, good **communications** at all business levels, with the ability to exercise **flexibility and judgment** in a dynamic environment
+ Good **facilitation** and **influencing** skills, including the ability to work effectively across a large organization and develop strong cross-functional relationships
+ Good **organization** and high **attention to detail** , with the ability to adapt to a fast-paced environment and changing priorities
+ Strong core business analysis competencies and **interpersonal skills** , with a constant drive for improvement
+ Particular backgrounds in certain technologies depending on the project and role requirements
**You will stand out if you have:**
+ Experience in insurance distribution, operations or digital projects
+ Exposure to Agile project management and content management tools such as JIRA and Confluence
+ Experience working on digital products in a multi-national corporation across multiple countries
+ Strong PC skills including MS Word, Excel, Powerpoint and Microsoft Visio
**On the job you will:**
+ **Elicit and model business requirements/user stories** ; using appropriate analysis techniques, understand and describe the business needs in a structure and level of detail that is usable by the particular stakeholders.
+ **Deliver through Agile methodologies** ; through experience working with Agile tools (e.g. JIRA), participate in sprints and backlog grooming, and work with product owners for prioritization.
+ **Conduct business process re-engineering** ; using appropriate analysis techniques, understand and describe the as-is and to-be processes whilst analyzing the impact on people, processes, and systems.
+ **Validate requirements against business objectives** ; ensure that the requirements or designs deliver business value and directly support business objectives and goals, and ensure that we are using Human Centered Design principles to drive to this outcome.
+ **Define business solution options** ; identify, explore and describe the solution (not architectural or technical) options that would achieve the business need.
+ **Analyze potential value and recommend solutions** ; through a clear understanding of the business opportunity and objectives, assess the value that can be generated from the solution options and provide a recommendation to the key stakeholders.
+ **Focus on the customers** ; determine all requirements, solution designs and business value assessments from a customer perspective.
+ **Focus on quality** ; ensure all outputs are of a high quality and consistency, presented through the defined templates, models and frameworks of the team.
+ **Be involved in development** ; serve as an escalation point for requirement queries and clarifications from design, build, and testing teams.
+ **Assist in testing** ; review and assist the business and development teams in test strategy and acceptance criteria development and execution of in-sprint testing to ensure the solutions built meet business and product owner satisfaction (Definition of Done).
+ **Facilitate transition and change** ; assist in the identification of the transition journey from current to target state, and the change management activities/focus areas to enable successful adoption of solutions.
+ **Work collaboratively** ; multi-cultural, multi-location teams, and cross-functional working with teams from other business areas.
The **Intermediate BA** is fully allocated to a project. They are not required to contribute to capability building, but their quality of work must be of higher refinement than associate BAs. They are expected to actively seek improvement in their practice with the goal of meeting the qualifications for seniors.
**Work Arrangement:** Hybrid
**_When you join our team:_**
- We'll empower you to learn and grow the career you want.
- We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
The Asia Delivery Services-MITDC team has the mandate to ensure we deliver business and IT initiatives that enable Manulife's regional strategic vision. We work across the different countries within the Asia region, partnering with country business units to develop business solutions that deliver value to our distributors and customers. We are involved in projects across multi-channel business and technology-based initiatives, and the work will accordingly involve extensive stakeholder management and collaboration across multiple functional teams. As part of this team, and as a business analyst, the incumbent plays a vital part in identifying user requirements and addressing the business issues raised by different stakeholders.
The **IT Business Analyst** is responsible for eliciting the needs of stakeholders by investigating and clarifying their requests in order to determine underlying issues and causes. They act as the liaison between business and development teams for the purpose of aligning the designed and delivered solutions with the needs of stakeholders. Their activities include understanding enterprise problems and goals, analyzing needs and solutions, devising strategies, driving change, and facilitating stakeholder collaboration.
**We are looking for someone with:**
+ A degree, or equivalent, of **Business Administration, Computer Science, Information Systems/Technology** or related disciplines
+ **3-5 years background in engineering** (test or software engineering) and/or **solid business analysis experience** in Financial Services (products, administration or distribution domain), ideally with specific Life Insurance or Bancassurance knowledge
+ Practical experience in **Agile** delivery methods
+ Strong **analytical** and creative **problem-solving** skills, good **communications** at all business levels, with the ability to exercise **flexibility and judgment** in a dynamic environment
+ Good **facilitation** and **influencing** skills, including the ability to work effectively across a large organization and develop strong cross-functional relationships
+ Good **organization** and high **attention to detail** , with the ability to adapt to a fast-paced environment and changing priorities
+ Strong core business analysis competencies and **interpersonal skills** , with a constant drive for improvement
+ Particular backgrounds in certain technologies depending on the project and role requirements
**You will stand out if you have:**
+ Experience in insurance distribution, operations or digital projects
+ Exposure to Agile project management and content management tools such as JIRA and Confluence
+ Experience working on digital products in a multi-national corporation across multiple countries
+ Strong PC skills including MS Word, Excel, Powerpoint and Microsoft Visio
**On the job you will:**
+ **Elicit and model business requirements/user stories** ; using appropriate analysis techniques, understand and describe the business needs in a structure and level of detail that is usable by the particular stakeholders.
+ **Deliver through Agile methodologies** ; through experience working with Agile tools (e.g. JIRA), participate in sprints and backlog grooming, and work with product owners for prioritization.
+ **Conduct business process re-engineering** ; using appropriate analysis techniques, understand and describe the as-is and to-be processes whilst analyzing the impact on people, processes, and systems.
+ **Validate requirements against business objectives** ; ensure that the requirements or designs deliver business value and directly support business objectives and goals, and ensure that we are using Human Centered Design principles to drive to this outcome.
+ **Define business solution options** ; identify, explore and describe the solution (not architectural or technical) options that would achieve the business need.
+ **Analyze potential value and recommend solutions** ; through a clear understanding of the business opportunity and objectives, assess the value that can be generated from the solution options and provide a recommendation to the key stakeholders.
+ **Focus on the customers** ; determine all requirements, solution designs and business value assessments from a customer perspective.
+ **Focus on quality** ; ensure all outputs are of a high quality and consistency, presented through the defined templates, models and frameworks of the team.
+ **Be involved in development** ; serve as an escalation point for requirement queries and clarifications from design, build, and testing teams.
+ **Assist in testing** ; review and assist the business and development teams in test strategy and acceptance criteria development and execution of in-sprint testing to ensure the solutions built meet business and product owner satisfaction (Definition of Done).
+ **Facilitate transition and change** ; assist in the identification of the transition journey from current to target state, and the change management activities/focus areas to enable successful adoption of solutions.
+ **Work collaboratively** ; multi-cultural, multi-location teams, and cross-functional working with teams from other business areas.
The **Intermediate BA** is fully allocated to a project. They are not required to contribute to capability building, but their quality of work must be of higher refinement than associate BAs. They are expected to actively seek improvement in their practice with the goal of meeting the qualifications for seniors.
**Work Arrangement:** Hybrid
**_When you join our team:_**
- We'll empower you to learn and grow the career you want.
- We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
This advertiser has chosen not to accept applicants from your region.
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6
IT Business Analyst
Manulife
Posted 1 day ago
Job Viewed
Job Description
**Role Summary**
As an Intermediate IT Business Analyst, you'll play a key role in driving technology solutions that enhance business performance. You'll work independently on moderately complex projects, translating business needs into actionable insights and collaborating with cross-functional teams. This opportunity allows you to deepen your expertise and influence outcomes that align with our strategic goals.
**Position Responsibilities**
- Independently interpret and document business and functional requirements
- Analyze workflow procedures and recommend improvements
- Develop creative solutions based on data and stakeholder input
- Coordinate process changes and product implementations
- Collaborate with Technical teams to map system flows
- Translate business needs into User Stories / Technical requirements
- Facilitate design sessions and review meetings
- Define and apply acceptance testing frameworks
- Manage communication between business and technical teams
**Required Qualifications**
- 2-5 years of experience in business analysis or related field
- Proficiency in Agile methodology and business analysis tools
- Bachelor's degree in IT, Business, or related discipline
**Preferred Qualifications**
- Advanced understanding of enterprise-level systems and applications
- Experience in system design, analysis, and/or user testing
- Strong stakeholder management and conflict resolution skills
- Ability to lead discussions on less complex issues
- Amendable to working in QC (hybrid setup) and on a mid-shift schedule (or as required by the business)
**When you join our team**
- We'll empower you to learn and grow the career you want.
- We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
As an Intermediate IT Business Analyst, you'll play a key role in driving technology solutions that enhance business performance. You'll work independently on moderately complex projects, translating business needs into actionable insights and collaborating with cross-functional teams. This opportunity allows you to deepen your expertise and influence outcomes that align with our strategic goals.
**Position Responsibilities**
- Independently interpret and document business and functional requirements
- Analyze workflow procedures and recommend improvements
- Develop creative solutions based on data and stakeholder input
- Coordinate process changes and product implementations
- Collaborate with Technical teams to map system flows
- Translate business needs into User Stories / Technical requirements
- Facilitate design sessions and review meetings
- Define and apply acceptance testing frameworks
- Manage communication between business and technical teams
**Required Qualifications**
- 2-5 years of experience in business analysis or related field
- Proficiency in Agile methodology and business analysis tools
- Bachelor's degree in IT, Business, or related discipline
**Preferred Qualifications**
- Advanced understanding of enterprise-level systems and applications
- Experience in system design, analysis, and/or user testing
- Strong stakeholder management and conflict resolution skills
- Ability to lead discussions on less complex issues
- Amendable to working in QC (hybrid setup) and on a mid-shift schedule (or as required by the business)
**When you join our team**
- We'll empower you to learn and grow the career you want.
- We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
This advertiser has chosen not to accept applicants from your region.
7
Business Analyst I
Manila, Metropolitan Manila
RELX INC
Posted 6 days ago
Job Viewed
Job Description
Job Summary:
This is an entry-level position that will work with one or more Business Units, supporting multiple assigned projects aimed at delivering IT solutions and services that meet company cost, quality, and strategic targets. With guidance and supervision from more senior members of the team, this role will undertake requirement gathering, analysis and definition and testing of business applications and functionality.
Accountabilities:
+ Document before and after process maps during current state analysis and process discovery sessions
+ Pipeline Management and Qualification of AI and Automation projects
+ Analyze and document business requirements and workflows
+ Develop system specifications, process flows, and data conversion strategies
+ Create user documentation for technical and functional use
+ Adhere to established processes, protocols, and quality standards
+ Manage stakeholder expectations and escalate issues as needed
+ Build trust with stakeholders through clear communication and reliable execution
Non-Negotiable Qualifications:
+ Bachelor's degree in engineering, Computer Science, or a related IT discipline
+ Has at least 2-3 years of relevant experience as IT Business Analyst
+ Can clearly articulate and communicate Business Analysis (BA) work, including requirements gathering and User Acceptance Testing (UAT).
+ Has experience in project management, particularly involving automation and AI initiatives, including ideation, qualification, prioritization and pipeline management.
+ Demonstrates strong stakeholder management skills across cross-functional teams
+ Internal applicants must be a Certified Automation Practitioner
+ Perform current and future-state process mapping and opportunity assessment
+ Ability to gather requirements and translate them into user stories or functional specs, especially for AI, RPA, and automation initiatives
+ Basic knowledge of SDLC and Development tools/platforms such as Power Automate, Power Apps, Power BI, Python, SharePoint
+ Moderate project management, change management, facilitation skills and foundational communication abilities
+ Proficiency in Microsoft Office Suite
Preferred Qualifications
+ Familiarity with Gen AI tools such as Copilot Studio, preferred.
+ Experience with report generation and e-learning content creation tools (e.g., Easygenerator), preferred.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
This is an entry-level position that will work with one or more Business Units, supporting multiple assigned projects aimed at delivering IT solutions and services that meet company cost, quality, and strategic targets. With guidance and supervision from more senior members of the team, this role will undertake requirement gathering, analysis and definition and testing of business applications and functionality.
Accountabilities:
+ Document before and after process maps during current state analysis and process discovery sessions
+ Pipeline Management and Qualification of AI and Automation projects
+ Analyze and document business requirements and workflows
+ Develop system specifications, process flows, and data conversion strategies
+ Create user documentation for technical and functional use
+ Adhere to established processes, protocols, and quality standards
+ Manage stakeholder expectations and escalate issues as needed
+ Build trust with stakeholders through clear communication and reliable execution
Non-Negotiable Qualifications:
+ Bachelor's degree in engineering, Computer Science, or a related IT discipline
+ Has at least 2-3 years of relevant experience as IT Business Analyst
+ Can clearly articulate and communicate Business Analysis (BA) work, including requirements gathering and User Acceptance Testing (UAT).
+ Has experience in project management, particularly involving automation and AI initiatives, including ideation, qualification, prioritization and pipeline management.
+ Demonstrates strong stakeholder management skills across cross-functional teams
+ Internal applicants must be a Certified Automation Practitioner
+ Perform current and future-state process mapping and opportunity assessment
+ Ability to gather requirements and translate them into user stories or functional specs, especially for AI, RPA, and automation initiatives
+ Basic knowledge of SDLC and Development tools/platforms such as Power Automate, Power Apps, Power BI, Python, SharePoint
+ Moderate project management, change management, facilitation skills and foundational communication abilities
+ Proficiency in Microsoft Office Suite
Preferred Qualifications
+ Familiarity with Gen AI tools such as Copilot Studio, preferred.
+ Experience with report generation and e-learning content creation tools (e.g., Easygenerator), preferred.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
This advertiser has chosen not to accept applicants from your region.
8
Business Analyst I
Iloilo, Iloilo
RELX INC
Posted 6 days ago
Job Viewed
Job Description
Job Summary:
This is an entry-level position that will work with one or more Business Units, supporting multiple assigned projects aimed at delivering IT solutions and services that meet company cost, quality, and strategic targets. With guidance and supervision from more senior members of the team, this role will undertake requirement gathering, analysis and definition and testing of business applications and functionality.
Accountabilities:
+ Document before and after process maps during current state analysis and process discovery sessions
+ Pipeline Management and Qualification of AI and Automation projects
+ Analyze and document business requirements and workflows
+ Develop system specifications, process flows, and data conversion strategies
+ Create user documentation for technical and functional use
+ Adhere to established processes, protocols, and quality standards
+ Manage stakeholder expectations and escalate issues as needed
+ Build trust with stakeholders through clear communication and reliable execution
Non-Negotiable Qualifications:
+ Bachelor's degree in engineering, Computer Science, or a related IT discipline
+ Has at least 2-3 years of relevant experience as IT Business Analyst
+ Can clearly articulate and communicate Business Analysis (BA) work, including requirements gathering and User Acceptance Testing (UAT).
+ Has experience in project management, particularly involving automation and AI initiatives, including ideation, qualification, prioritization and pipeline management.
+ Demonstrates strong stakeholder management skills across cross-functional teams
+ Internal applicants must be a Certified Automation Practitioner
+ Perform current and future-state process mapping and opportunity assessment
+ Ability to gather requirements and translate them into user stories or functional specs, especially for AI, RPA, and automation initiatives
+ Basic knowledge of SDLC and Development tools/platforms such as Power Automate, Power Apps, Power BI, Python, SharePoint
+ Moderate project management, change management, facilitation skills and foundational communication abilities
+ Proficiency in Microsoft Office Suite
Preferred Qualifications
+ Familiarity with Gen AI tools such as Copilot Studio, preferred.
+ Experience with report generation and e-learning content creation tools (e.g., Easygenerator), preferred.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
This is an entry-level position that will work with one or more Business Units, supporting multiple assigned projects aimed at delivering IT solutions and services that meet company cost, quality, and strategic targets. With guidance and supervision from more senior members of the team, this role will undertake requirement gathering, analysis and definition and testing of business applications and functionality.
Accountabilities:
+ Document before and after process maps during current state analysis and process discovery sessions
+ Pipeline Management and Qualification of AI and Automation projects
+ Analyze and document business requirements and workflows
+ Develop system specifications, process flows, and data conversion strategies
+ Create user documentation for technical and functional use
+ Adhere to established processes, protocols, and quality standards
+ Manage stakeholder expectations and escalate issues as needed
+ Build trust with stakeholders through clear communication and reliable execution
Non-Negotiable Qualifications:
+ Bachelor's degree in engineering, Computer Science, or a related IT discipline
+ Has at least 2-3 years of relevant experience as IT Business Analyst
+ Can clearly articulate and communicate Business Analysis (BA) work, including requirements gathering and User Acceptance Testing (UAT).
+ Has experience in project management, particularly involving automation and AI initiatives, including ideation, qualification, prioritization and pipeline management.
+ Demonstrates strong stakeholder management skills across cross-functional teams
+ Internal applicants must be a Certified Automation Practitioner
+ Perform current and future-state process mapping and opportunity assessment
+ Ability to gather requirements and translate them into user stories or functional specs, especially for AI, RPA, and automation initiatives
+ Basic knowledge of SDLC and Development tools/platforms such as Power Automate, Power Apps, Power BI, Python, SharePoint
+ Moderate project management, change management, facilitation skills and foundational communication abilities
+ Proficiency in Microsoft Office Suite
Preferred Qualifications
+ Familiarity with Gen AI tools such as Copilot Studio, preferred.
+ Experience with report generation and e-learning content creation tools (e.g., Easygenerator), preferred.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
This advertiser has chosen not to accept applicants from your region.
9