1,235 Campus Support jobs in the Philippines

• Assist in the coordination and documentation of student support programs, guidance sessions, and wellness activities.
• Help facilitate psychological testing, counseling referrals, and career development activities.
• Maintain and update confidential student records and databases.
• Provide front-line assistance to students seeking support or information regarding counseling and student services.
• Assist in monitoring student attendance, behavior concerns, and academic performance reports.
• Coordinate with faculty, counselors, and administrators regarding student concerns and interventions.
• Help organize seminars, workshops, and outreach programs related to mental health and personal growth.
• Perform other administrative and support functions as may be assigned by the Guidance Counselor or Student Affairs Head.

Qualifications

• Education: Bachelor's Degree in Psychology or related field.
• Experience: Fresh graduates are welcome to apply; experience in student affairs, counseling, or administrative support is an advantage.
• Strong interpersonal and communication skills.
• Empathetic, approachable, and detail-oriented.
• Ability to maintain confidentiality and professionalism.
• Proficient in Microsoft Office and basic administrative tools.
• Willingness to learn and work collaboratively with a multidisciplinary team.

Job Types: Full-time, Temporary, Fresh graduate

Contract length: 8 months

Pay: Php15,000.00 per month

Work Location: In person

We are seeking an experienced, proactive Student Support Officer to deliver high-quality, evidence-based learner support across the student lifecycle. This role combines frontline student case management, compliance-focused administration, and active contribution to continuous improvement so Colleges meets regularity standards and practice guides.

You will: be the primary contact for learners; manage LLND, reasonable adjustments and wellbeing referrals; own key learner registers; lead ASQA evidence collection tasks for learner files; coordinate validation and SME review activities; and work closely with trainers, assessors and compliance to maintain credential integrity.

• Serve as first point of contact for prospective and current learners (phone, email, LMS), triaging enquiries and escalating complex matters.
• Conduct structured pre-enrolment checks and LLND diagnostics within 3 business days; recommend and document reasonable adjustments.
• Case-manage at-risk learners: create, document and monitor individualised intervention plans and evidence of follow-up.
• Maintain accurate learner records in the LMS and ensure AVETMISS and RTO data integrity for all reporting cycles.
• Coordinate enrolments, withdrawals, deferrals and competency-based progress recording; ensure volume-of-learning and unit entry requirements are communicated to learners.
• Manage complaints, appeals and academic integrity cases: maintain separate registers, track SLAs and ensure principles are followed.
• Lead initial RPL intake: support applicants to collate evidence, prepare assessor briefs and track RPL decision timelines.
• Prepare learner evidence packs and coordinate ASQA/internal audit requests — collate assessment tools, validation records, mapping matrices and trainer sign-offs.
• Coordinate and schedule assessment validation panels (including SME recruitment), prepare agendas and capture actions; maintain the Validation Register.
• Work with Training & Assessment Lead to map learning resources and assessments to current unit requirements and record SME reviews.
• Monitor trainer currency and CPD compliance; notify HR of gaps and support CPD scheduling and recordkeeping.
• Manage workplace placement processes (agreements, supervisor forms, WHS checks), and support workplace assessment logistics and evidence collection.
• Maintain and update learner support resources (wellbeing, referral partners, counselling, disability services) and ensure accessibility of support materials.
• Support marketing & enrolment materials review to ensure pre-enrolment information is accurate and compliant (entry requirements, fees, volume-of-learning).
• Maintain registers related to fees/refunds, equipment/facility access, and student feedback; input actions into the Continuous Improvement register.
• Deliver short internal briefings/training for trainers and admin staff on LLND screening, reasonable adjustments, complaints handling and SRTO 2025 obligations.
• Perform other duties related to learner services and compliance as required.

• Education Support or equivalent learner-support experience.
• Minimum 2 years' experience in learner services environment.
• Practical experience with an LMS.
• Excellent written and verbal communication, case management and record-keeping skills.
• Strong organisational skills with ability to prioritise and manage multiple matters concurrently.

• Remote working arrangements
• Ongoing professional development training & support
• Probationary period only 3 months
• Full HMO coverage from Day 1 + 1 more family member with extra coverage
• 20+ leave credits
• Transport allowance
• 13th month pay + 2 weeks extra pay and time off in December
• Birthday gifts
• Loyalty rewards
• Company-provided gear
• Get employed by the company as a full timer not on a contarct where you don't have a job security

We are seeking an experienced, proactive Student Support Officer to deliver high-quality, evidence-based learner support across the student lifecycle. This role combines frontline student case management, compliance-focused administration, and active contribution to continuous improvement so Colleges meets regularity standards and practice guides.

You will: be the primary contact for learners; manage LLND, reasonable adjustments and wellbeing referrals; own key learner registers; lead ASQA evidence collection tasks for learner files; coordinate validation and SME review activities; and work closely with trainers, assessors and compliance to maintain credential integrity.

• Serve as first point of contact for prospective and current learners (phone, email, LMS), triaging enquiries and escalating complex matters.
• Conduct structured pre-enrolment checks and LLND diagnostics within 3 business days; recommend and document reasonable adjustments.
• Case-manage at-risk learners: create, document and monitor individualised intervention plans and evidence of follow-up.
• Maintain accurate learner records in the LMS and ensure AVETMISS and RTO data integrity for all reporting cycles.
• Coordinate enrolments, withdrawals, deferrals and competency-based progress recording; ensure volume-of-learning and unit entry requirements are communicated to learners.
• Manage complaints, appeals and academic integrity cases: maintain separate registers, track SLAs and ensure principles are followed.
• Lead initial RPL intake: support applicants to collate evidence, prepare assessor briefs and track RPL decision timelines.
• Prepare learner evidence packs and coordinate ASQA/internal audit requests — collate assessment tools, validation records, mapping matrices and trainer sign-offs.
• Coordinate and schedule assessment validation panels (including SME recruitment), prepare agendas and capture actions; maintain the Validation Register.
• Work with Training & Assessment Lead to map learning resources and assessments to current unit requirements and record SME reviews.
• Monitor trainer currency and CPD compliance; notify HR of gaps and support CPD scheduling and recordkeeping.
• Manage workplace placement processes (agreements, supervisor forms, WHS checks), and support workplace assessment logistics and evidence collection.
• Maintain and update learner support resources (wellbeing, referral partners, counselling, disability services) and ensure accessibility of support materials.
• Support marketing & enrolment materials review to ensure pre-enrolment information is accurate and compliant (entry requirements, fees, volume-of-learning).
• Maintain registers related to fees/refunds, equipment/facility access, and student feedback; input actions into the Continuous Improvement register.
• Deliver short internal briefings/training for trainers and admin staff on LLND screening, reasonable adjustments, complaints handling and SRTO 2025 obligations.
• Perform other duties related to learner services and compliance as required.

• Education Support or equivalent learner-support experience.
• Minimum 2 years' experience in learner services environment.
• Practical experience with an LMS.
• Excellent written and verbal communication, case management and record-keeping skills.
• Strong organisational skills with ability to prioritise and manage multiple matters concurrently.

• Remote working arrangements
• Ongoing professional development training & support
• Probationary period only 3 months
• Full HMO coverage from Day 1 + 1 more family member with extra coverage
• 20+ leave credits
• Transport allowance
• 13th month pay + 2 weeks extra pay and time off in December
• Birthday gifts
• Loyalty rewards
• Company-provided gear
• Get employed by the company as a Full Timer not on a Contract where you don't have a Job Security

Axis Institute (RTO: 41228 | CRICOS: 03640K) is a Registered Training Organisation that is focused on providing quality education and training in fully accredited courses to International and Domestic students in Brisbane and Parramatta.

Setup: WFH (7am to 3:30 pm PH time)

Salary: PHP 25k to 35k (open for fresh grad)

Key Objective:

Provide high-quality academic and welfare support to Australian students while ensuring accurate records and compliance using G360.

Qualifications:

• Has bachelor's degree in related field
• Experience in student services or academic administration (preferred)
• Proficient in G360 and Moodle (preferred)
• Could meet the targets set by the Axis Campus Manager
• Strong communication, organisation, and problem-solving skill
• Professional and empathetic approach to student support
• Required to have a functional laptop or desktop computer to support online tasks

Duties and Responsibilities

• Assist students with enquiries, enrolment, attendance, and academic progress to ensure a positive learning experience and student satisfaction.
• Monitor and update student results, course progress, and records in Moodle and G360 to maintain data accuracy and compliance.
• Ensure all student information is current and audit-ready, supporting compliance reporting and documentation as required.
• Prepare and send student correspondence through G360, assist during orientations, and coordinate intervention or counselling notices when needed.

Note:
Salary has no restrictions for deserving candidates; however, please note that the package does not include SSS, PhilHealth, HMO, or other mandatory government contributions.

Join Axis Institute and be part of a supportive, inclusive team committed to empowering students worldwide. We value diversity, safety, and equal opportunity in accordance with the Equal Opportunity Act. Grow your career while delivering quality education — apply now

RTO: 41228 | CRICOS: 03640K

About OffSec
Founded in 2007 by the creators of Kali Linux, OffSec (formerly known as Offensive Security) is the leading provider of continuous professional and workforce development, training, and education for cybersecurity practitioners. OffSec's distinct pedagogy and practical, hands-on learning help organizations fill the infosec talent gap by training their teams on today's most critical skills.

Become a part of our global presence and work from anywhere.
With team members in over 40 countries, we believe in inspiring people of all backgrounds and communities. The OffSec team is composed of diverse, internationally published authors, conference speakers, and seasoned information technology professionals from both the private sector and governments worldwide.

Excited about our mission and what we do? Apply and join us

About The Job
The Student Success Technical Services (SSTS) plays a crucial role in providing technical support and mentorship to OffSec learners (learners), ensuring a smooth and effective learning experience across OffSec's platforms. You will be responsible for troubleshooting technical issues, guiding learners through OffSec's learning materials, and providing support in key areas such as networking, Linux, and Windows systems. In this role, you will collaborate with cross-functional teams to enhance processes, validate product features, and contribute to successful learner outcomes.

This role is a full-time salaried position with a flexible shift work schedule, including evenings and weekends.

Duties And Responsibilities

• Provide general and technical support for learners via chat and email, ensuring timely resolution of issues.
• Offer technical support for networking, Linux, and Windows systems, helping learners troubleshoot and resolve problems.
• Mentor learners by providing guidance on OffSec's foundational learning materials.
• Grade exams for OffSec certifications, ensuring accuracy and fairness.
• Test, verify, and validate OffSec products, lab systems, and their features to ensure quality and functionality before release.
• Collaborate with cross-functional teams to troubleshoot issues, achieve common goals, and drive successful outcomes.
• Take initiative in developing, improving, and implementing processes that enhance operational efficiency and scalability.
• Ability to work a flexible schedule, including shifts, holidays, and overtime as required.
• Perform other duties as needed to support the success of learners and OffSec's initiatives.

Qualifications

• BS Degree of Computer Science or Information Security
• Strong knowledge of networking, virtualization, Linux, and Windows systems.
• Excellent written and verbal communication skills to provide clear and effective support via chat and email.
• Strong analytical and investigative skills with attention to detail for troubleshooting and resolving technical issues.
• Experience in guiding or mentoring individuals in cybersecurity subjects.
• Ability to develop and improve processes to drive operational efficiency.
• Excellent interpersonal and customer service skills
• A strong belief and understanding of being a team player in a remote working environment

Desired Skills

• A growth mindset fosters a commitment to continuous learning, embracing challenges and opportunities for improvement.
• Strong attention to detail, with excellent analytical and investigation skills.
• Knowledge and familiarity with networking, virtualization systems, and operating systems, including Windows, Linux, and others.
• Experience with scripting and automation using languages such as Bash, Python, PowerShell, JavaScript, and others.
• Prior experience in working remotely.
• Prior experience in tech support or a similar role.
• Experience with ticketing systems, social networks, and network monitoring tools.
• Relevant technical or IT certifications are a plus.

Working conditions
This role is a full-time salaried position. Work hours for this position are flexible and will be performed from a home office.

Direct reports
This position has no direct reports.

EEO
OffSec provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

AU RTO Student Support Officer (Remote)

Background

• At PeoplePartners, we're looking for a sharp and detail-obsessed AU RTO Student Support Officer to support one of our trusted clients—a leading training provider. This role is all about keeping student records watertight, compliance standards met, and data flowing smoothly.

About the Role

• If ticking boxes, double-checking data, and ensuring compliance gets you buzzing, this role is for you. You'll work remotely from the Philippines, supporting Australian training operations with critical admin and reporting.

Your Key Responsibilities:

• Process training contracts & course enrolments with accuracy.
• Check and correct student documentation before submission.
• Maintain complete & compliant student files in VETtrak.
• Record assessment outcomes as provided by trainers.
• Keep registers, databases & spreadsheets up to date.
• Deliver admin tasks with the broader team, ensuring deadlines are met.

About YOU

• You've got at least 2 years' admin experience.
• Strong English (written & spoken) — you communicate clearly and professionally.
• Tech-savvy with MS Office + student management systems (VETtrak is a bonus).
• Compliance-minded — you know details matter and aren't afraid to speak up if something's off.
• Reliable, approachable, and able to work both independently & in a team.

About YOUR Work History

• Background in RTO, training, or education admin preferred.
• Proven record of handling data-heavy tasks.
• Comfortable balancing multiple deadlines at once.

About the Culture YOU Thrive In

• Detail-first, structured, and organised.
• Collaborative but independent when needed.
• Focused on accuracy, timelines, and compliance delivery.

Key Responsibilities YOU Can't Wait to Do

• Make sure every file and record is clean, correct, and audit-ready.
• Flag issues early and proactively fix them.
• Keep the systems and compliance trail flawless.

How YOU Will Be Measured

• Accuracy of records and data entry.
• Compliance with state and federal contract standards.
• Timeliness of task completion.
• Contribution to smooth admin operations.

When & Where YOU Will Work

• PH-based remote role.
• Day-shift (AEST) | Monday–Friday.

Love data, order, and precision? Apply now and help keep student success running on schedule.

• Permanent Work-from-home setup
• Company-provided equipment
• Secondary Wi-Fi Modem
• 21 Leave Credits Annually - Leave benefits begin on Day 1.
• 100% conversion of UNUSED leave credits
• HMO on Day 1
• 13th Month Pay
• Monthly Gift Voucher
• Milestone Tokens (Birthday/Anniversary/Christmas).
• A Life Beyond the Screen #WorkLifeBalance.
• Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.

AU RTO Senior Student Support Officer

Background

• At PeoplePartners, we're hiring for one of our outstanding clients—an Australian RTO dedicated to delivering quality education and compliance excellence. They're looking for a Senior Student Support Officer who thrives on structure, accuracy, and ensuring students stay on track from enrolment to completion.

About the Role

• This role is about precision, process, and accountability. You'll be the frontline for student administration, enrollments, compliance, and progression tracking. Every detail matters—and your expertise will keep systems accurate, contracts compliant, and learners supported.

Your Key Responsibilities:

• Process and verify enrollments, documentation, and eligibility checks.
• Maintain VETtrak and LMS with accurate, up-to-date student data.
• Set up invoicing, payment plans, and logins correctly the first time.
• Track student progression, completions, and compliance deadlines.
• Monitor "at risk" students, escalate issues, and manage interventions.
• Administer extension, suspension, and withdrawal processes with accuracy.
• Ensure compliance with RTO standards across student services.
• Issue satisfaction surveys, collate data, and report findings.
• Provide clear, timely updates to students and internal teams.

About YOU

• 5+ years of student support or administration experience in an RTO.
• Advanced user of VETtrak or other student management systems.
• Strong understanding of RTO compliance standards & processes.
• Excellent English communication—written and verbal.
• Organized, proactive, and unafraid to escalate issues early.
• Equally strong in customer service and record-keeping.

About YOUR Work History

• Experience in student enrollments, progression, and compliance reporting.
• Proven ability to manage competing deadlines with accuracy.
• Strong background in LMS and data management.

About the Culture YOU Thrive In

• Compliance and deadlines are non-negotiable.
• You're part of a collaborative, professional admin team.
• Detail, accuracy, and accountability are your strengths.
• You value doing things right—every time.

Key Responsibilities YOU Can't Wait to Do

• Keep records and reporting audit-ready.
• Deliver smooth student administration with zero errors.
• Support training operations through reliable, compliant processes.

How YOU Will Be Measured

• Accuracy and compliance of student records.
• Timely completion of enrollments and reporting.
• Reliability in supporting both students and internal teams.

When & Where YOU Will Work

• Remote, PH-based.
• Monday–Friday | (Day-Shift) AEST.

Ready to make compliance your superpower? Apply today and be the backbone of student success and RTO compliance.

• Permanent Work-from-home setup
• Company-provided equipment
• Secondary Wi-Fi Modem
• 21 Leave Credits Annually - Leave benefits begin on Day 1.
• 100% conversion of UNUSED leave credits
• HMO on Day 1
• 13th Month Pay
• Monthly Gift Voucher
• Milestone Tokens (Birthday/Anniversary/Christmas).
• A Life Beyond the Screen #WorkLifeBalance.
• Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.

Student Operations Support Specialist

We are seeking an experienced Customer and Student Operations Support Specialist to support our students and ensure smooth operations in resolving their concerns. The ideal candidate will have at least 3 years of experience in handling escalated customer support cases, preferably in education or ed tech. You will play a critical role in assessing student situations, providing tailored recommendations for completing courses, submitting assignments, and requesting transcripts.

This is a remote position, but candidates must be based in the Philippines. This is an online, remote contract role. All work is paid per hour.

Project Description

• Manage and resolve complex, escalated customer support issues with professionalism and empathy.
• Use multiple systems and tools to evaluate student situations and provide actionable recommendations.
• Balance quality and efficiency in customer support interactions while maintaining high satisfaction rates.
• Collaborate with teammates as needed to ensure a seamless student experience.
• Maintain a high level of knowledge about 's products, services, and systems.

Required Skills:

• Minimum of 3 years of experience handling escalated customer support issues, preferably in education or ed tech.
• Excellent written communication skills with the ability to explain complex concepts in a clear and concise manner.
• Demonstrated ability to balance quality and efficiency in a fast-paced work environment.
• Strong critical thinking and problem-solving skills.
• Experience working with multiple systems and tools to assess and resolve customer inquiries.

Additional Preferred Skills:

• 5+ years of experience managing complex customer inquiries, preferably in an education or ed tech setting

What We Offer:

• Reliable Payments: You'll receive payments twice a month and automated invoicing for your work.
• Remote Work: This is a fully online contracted work-from-home opportunity.
• Flexibility: Work when you want, where you want, and select projects that most interest you.
• Support: Our supportive staff is available answer your questions and help you get up and running.

About

The mission of is to make education accessible, and over the last two decades we've become the leading online education platform, delivering a personalized learning experience across a broad continuum of education for over 30 million students, instructors, and professionals every month.

We help empower millions of learners to achieve their education and career goals. We focus on increasing access to education because we know information is the ultimate equalizer and that education is key to upward mobility.

Feel free to share this opportunity with any friends you think would be interested, too.

We are seeking an experienced Customer and Student Operations Support Specialist to support our students and ensure smooth operations in resolving their concerns. The ideal candidate will have at least 3 years of experience in handling escalated customer support cases, preferably in education or ed tech. You will play a critical role in assessing student situations, providing tailored recommendations for completing courses, submitting assignments, and requesting transcripts.

This is a remote position, but candidates must be based in the Philippines. This is an online, remote contract role. All work is paid per hour.

Project Description

• Manage and resolve complex, escalated customer support issues with professionalism and empathy.
• Use multiple systems and tools to evaluate student situations and provide actionable recommendations.
• Balance quality and efficiency in customer support interactions while maintaining high satisfaction rates.
• Collaborate with teammates as needed to ensure a seamless student experience.
• Maintain a high level of knowledge about 's products, services, and systems.

Required Skills

• Minimum of 3 years of experience handling escalated customer support issues, preferably in education or ed tech.
• Excellent written communication skills with the ability to explain complex concepts in a clear and concise manner.
• Demonstrated ability to balance quality and efficiency in a fast-paced work environment.
• Strong critical thinking and problem-solving skills.
• Experience working with multiple systems and tools to assess and resolve customer inquiries.

Additional Preferred Skills

• 5+ years of experience managing complex customer inquiries, preferably in an education or ed tech setting

What We Offer

• Reliable Payments: You'll receive payments twice a month and automated invoicing for your work.
• Remote Work: This is a fully online contracted work-from-home opportunity.
• Flexibility: Work when you want, where you want, and select projects that most interest you.
• Support: Our supportive staff is available answer your questions and help you get up and running.

About
The mission of is to make education accessible, and over the last two decades we've become the leading online education platform, delivering a personalized learning experience across a broad continuum of education for over 30 million students, instructors, and professionals every month.

We help empower millions of learners to achieve their education and career goals. We focus on increasing access to education because we know information is the ultimate equalizer and that education is key to upward mobility.

Feel free to share this opportunity with any friends you think would be interested, too.