2,429 Call Centers jobs in the Philippines
Hiring Urgent - Csr Call Centers Easy Account
Posted today
Job Viewed
Job Description
**Job Qualifications**:
- Must have at least 3 months of BPO experience
- At least High School / Senior High School graduate
- Willing to work at home and onsite ( Hybrid )
- Good to excellent English communication skills
- With a stable internet connection at home
**Job Requirements**:
- Provides purposeful information, coaching, and support to lower-level personnel.
- Provides support, instruction, and troubleshooting help to lower-level personnel.
- Schedules efforts to make certain precise telephone coverage; examines priority of telephone calls and adjusts escalated telephone calls to reassure remedy to challenges.
- Prepares standardized studies to observe workload, response time, and caliber of input.
Think you’re not qualified for the position we are looking for? We are also in need of employees for our other vacancies below:
1. Customer Service Representatives for High School Grads without BPO experience
3. Hotel/Airline Reservations Specialists for vocational course graduates with or without call center experience
4. Nursing graduates for our local healthcare accounts
5. Financial Account Executives for business course graduates with experience in the related field
**What's In It For You?**
**Club Memberships**
Our employees’ growth is our growth as well. At Metacom, we invest in our employees’ well-being which is why we offer discounted club memberships in diverse fields such as mountain climbing, gym memberships, sports clubs, etc.
**Credit and Loans Assistance**
Sometimes, people experience contingencies from everyday living. A family member suddenly needs more money than usual, prices of goods increase due to inflation, tuition fee rates continue to skyrocket, etc. At Metacom, we offer short-term loan assistance to cover the costs of their personal expenses.
**Health Benefits**
Employees are entitled to up to three (3) dependents covered by our medical insurance. One of the challenges most people have is not having enough coverage when a medical need arises. At Metacom, we take good care of our employees so they can focus on the job they are assigned to do and not have to worry about their health or their family’s well-being.
**Management Program**
Leadership training programs are a dime a dozen here. We offer Six Sigma Training, Blue Ocean Strategy Seminars, and other management programs that will help advance our employees’ careers with us. We don’t just teach people to be great managers here, we teach them to be leaders that’s why Metacom is currently ranked one of the best in the country.
**APPLY NOW!**
**Job Types**: Full-time, Permanent
**Salary**: Php18,000.00 - Php21,500.00 per month
**Benefits**:
- Flextime
- Paid training
- Work from home
Schedule:
- 12 hour shift
- 8 hour shift
- Day shift
Supplemental pay types:
- 13th month salary
- Bonus pay
**Language**:
- English (preferred)
Help Desk Representative

Posted 6 days ago
Job Viewed
Job Description
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
TITLE **: Help Desk Representative (II)**
GRADE **: 7**
**Position Summary & Key Areas of Responsibility**
+ Position requires the ability to act as single point of contact for NCR Atleos Financial customers with Incident Management Services
+ 7x24 monitoring of customer's ATM/ABM network across Canada, which includes six different time zones
+ Accountable for continuously receiving and handling high volumes of customer calls
+ Responsible for service requests from customers and resolution of problems; Generate daily and weekly incident reports; Review incident history to determine recurring faults
+ Determine alert priority based on documented processes and guidelines
+ Use tools to remotely access customer equipment to diagnose and resolve customer problems
+ Document, verify and make appropriate corrections to the incident record and customer profile; Updates work orders and provides status information
+ Escalate customer problems both internally and externally, as required and according to defined escalation paths
+ Acquire and maintain current knowledge of relevant product offerings and support policies
+ Participate in special projects as assigned to continuously improve processes, tools, systems and organization
+ Enhance and develop quality support methods and communication skills through coaching, feedback, and other developmental approaches
+ Work with Support Specialists to coordinate and quickly resolve customer issues; provide regular updates to customers as efforts for resolution progress
+ Contribute as a team member; participate in objective setting, performance management, reward and recognition programs
+ Requires rotation in work hours involving weekends and holidays
**Basic Qualifications**
+ Bachelor's degree
+ Bilingual (English/French)
+ The candidate will have an aptitude for providing positive customer service and good communication skills (written & spoken)
+ Knowledge of Automated Banking Machines (ATM/ABM)
+ Keyboard proficiency and understanding of Windows-based applications/tools
**Preferred Qualifications**
+ Previous experience in a Customer Support and/or Helpdesk environment
+ 1+ years of related experience
+ Self-driven and results oriented; Ability to work under pressure within flexible working hours
+ Communication skills: Ability to effectively communicate with customers while protecting the company's position, ability to gather, organize and present information in a focused and concise manner, ability to listen and foster open communication
Offers of employment are conditional upon passage of screening criteria applicable to the job.
**EEO Statement**
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
**Statement to Third Party Agencies**
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
Finance Help Desk Agent
Posted 7 days ago
Job Viewed
Job Description
br>Responsibilities:
• Manage financial transactions and handle inquiries with accuracy and efficiency. < r>• Provide financial advice and guidance based on client needs. < r>• Resolve client concerns and disputes promptly. < r>• Ensure adherence to regulations and data security protocols. < r>• Maintain accurate records of financial transactions and client interactions. < r>• Contribute to the overall success of the financial services department by meeting performance targets. < r>
Qualifications:
• High school diploma or equivalent < r>• Good communication and interpersonal skills < r>• Excellent problem-solving and decision-making abilities < r>• Ability to thrive in a fast-paced and dynamic environment < r>
Our Awesome Benefits:
• Fix weekends Off < r>• Competitive Salary < r>• Monthly Commissions < r>• HMO with 2 FREE Dependents from Day 1 < r>• Paid leaves, OT & holiday pay < r>• Free Coffee and Biscuits at the office < r>• Government-mandated benefits & 13th-month pay < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
Finance Help Desk Agent
Posted 9 days ago
Job Viewed
Job Description
br>Responsibilities:
• Manage financial transactions and handle inquiries with accuracy and efficiency. < r>• Provide financial advice and guidance based on client needs. < r>• Resolve client concerns and disputes promptly. < r>• Ensure adherence to regulations and data security protocols. < r>• Maintain accurate records of financial transactions and client interactions. < r>• Contribute to the overall success of the financial services department by meeting performance targets. < r>
Qualifications:
• High school diploma or equivalent < r>• Good communication and interpersonal skills < r>• Excellent problem-solving and decision-making abilities < r>• Ability to thrive in a fast-paced and dynamic environment < r>
Our Awesome Benefits:
• Fix weekends Off < r>• Competitive Salary < r>• Monthly Commissions < r>• HMO with 2 FREE Dependents from Day 1 < r>• Paid leaves, OT & holiday pay < r>• Free Coffee and Biscuits at the office < r>• Government-mandated benefits & 13th-month pay < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
IT Help Desk Technician (Remote)
Posted 5 days ago
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Job Description
br>Job Description
Join Intelligent Technical Solutions, a dynamic and growing company, as our IT Help Desk Technician. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle a range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service.
Job Responsibilities
This role is expected to be able to resolve the following technical issues with little or no assistance:
• Workstation operating system issues of any kind. < r>• Printer issues of any kind. < r>• Standard business application (Office, etc.) issues of any kind. < r>• Line-of-business application issues for common applications (SAGE ERP, QuickBooks), and for more niche applications with vendor assistance. < r>• Basic networking troubleshooting related to desktop connectivity. < r>• Answer incoming Quick Fix calls from clients. < r>
Job Qualifications
• Proficient in supporting Office 365, MS Office, Active Directory, Adobe, endpoint cybersecurity, mobile devices, and various business applications. < r>• Experience with Windows and Mac OS troubleshooting. < r>• Prior experience in IT Helpdesk support or a similar role. < r>• Skilled in application troubleshooting, PC deployments/imaging, and user profile management. < r>• Experience with Managed Service Providers (MSPs) is highly desirable. < r>
Job Requirements
• A home office set up that meets the following: < r>
- A working computer with minimum of 8gb RAM, i5 Windows10 or macOS Big Sur.
- Stable internet connection with at least 5mbps download and upload.
- A quality headset with noise cancellation feature for meetings.
- A mobile phone that has the capacity to install the Microsoft Authentication app.
- HD webcam
- 2nd Monitor
- UPS (Uninterruptible Power Supply) if using a desktop (Not needed if using a laptop)
• A very strong cultural fit the ITS way (Our core values will be discussed during the interview) < r>• Excellent command of the English language both spoken and written. < r>• Able to pass our online behavior and cognitive assessments. < r>• Able to work full time 40 hours a week - 8:00AM to 5:00PM, Pacific Standard Time (PST) from Monday to Friday. < r>• Able to provide NBI Clearance (for PH applicants). < r>
Compensation:
Pay rate starts at $4.59/hr to $6.89/hr and may vary by experience.
Benefits:
• Paid US Holiday < r>• Night Shift Bonus < r>• Paid Time Off (15 Vacation days per year) < r>• Health Insurance / HMO (Employee & Dependent/s) < r>• Life Insurance < r>• Dental and Vision Reimbursement < r>• Accident and Disability Coverage < r>• Company-paid training and Certification < r>• Health & Wellness Program < r>• Salary Advancement
Customer Service Representative - Call Center Agent
Posted 19 days ago
Job Viewed
Job Description
We are currently seeking highly motivated and customer-focused individuals to join our team as Customer Service Representatives at our Cebu I.T. Park office. This role offers an excellent opportunity for candidates who are passionate about delivering outstanding customer experiences and who thrive in a collaborative, fast-paced environment. br>
As a Customer Service Representative, you will be responsible for addressing customer inquiries, resolving concerns, and providing accurate information through various communication channels. Your ability to engage with customers in a courteous and professional manner will be essential to ensuring high levels of satisfaction and service excellence.
Qualifications:
Educational Background:
High School Graduate (Old Curriculum)
Senior High School Graduate
College Graduate (any course)
Experience:
Open to candidates with or without prior experience in the BPO (Business Process Outsourcing) industry
Required Skills and Competencies:
Excellent verbal and written communication skills
Strong interpersonal and problem-solving abilities
Ability to manage customer interactions with professionalism and patience
Adaptability to a dynamic and fast-paced work environment
Collaborative mindset with a positive and proactive attitude
Compensation & Benefits:
Competitive monthly salary of ₱26,000 < r>
Health Maintenance Organization (HMO) coverage
Night differential pay
Performance-based incentives
If you are committed to providing exceptional service and are looking to grow within a supportive and professional setting, we invite you to apply and become a valued member of our team.
Customer Service Representative - Call Center Agent
Posted 23 days ago
Job Viewed
Job Description
Location: Cebu I.T. Park br>Salary: Up to Php 26,000
Job Description:
We're hiring Customer Service Representatives (CSR) for a Pioneer Account in Cebu I.T. Park! If you're eager to start a career in customer service, this is a great opportunity to be part of an exciting new account. No prior experience is needed, as full training will be provided!
Responsibilities:
Assist customers with inquiries via phone, email, or chat
Provide accurate and clear information about products and services
Resolve customer concerns in a professional and efficient manner
Process orders, returns, and exchanges
Maintain a high level of customer satisfaction
Follow company procedures and guidelines
Qualifications:
High School (Old Curriculum), Senior High (SHS) Graduate, or College Graduate
Strong communication skills (English proficiency is a plus)
Friendly, customer-focused, and enthusiastic attitude
Willing to learn and grow with the company
No prior experience required (training provided)
Why Join Us?
Up to Php 26,000 Salary
APPLY NOW!
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Customer Service Representative- BPO - Call Center Agent
Posted today
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Job Description
NO VERSANT AND MOCK CALL br>
- PURE ONSITE WORK
- No need to go onsite!
- Virtual process!
- earn up to 27K!
- GOOD FOR FIRST TIMERS
- NO work from home
- open for newbies
PM ME NOW!
Call Center Agent Customer Service Representative CSR
Posted 2 days ago
Job Viewed
Job Description
Benefits: br>Competitive Salary (15k-18k)Base Pay + Full Benefits
Plus Performance bonus x2, Extra Bonus for Attendance
Paid Training and allowances,
FREE Smartphone w/ postpaid plan
HMO coverage for you, your partner, your dependents and
parents up to 75y.o.
Great Career Growth Opportunities
Newbie-friendly environment
and many other advantages plus be
Employed right away
Qualifications:
*NO experience required
* at least finish 1st-year College
*Good Communication Skills
*Willing to work in Roxas City
*Open to Fresh Graduate and Career Shifters
*HS and SHS Graduate at least 1 year Customer Service Related
Work Experience
Customer Service Representative (Call Center Agent) SM Clark
Posted 1 day ago
Job Viewed
Job Description
br>ENJOY UP TO PHP 27,000 PAY
Go further with us.
Are you ready to move your career forward? you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career?
We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience.
What are we looking for?
Open to High School Graduates | You may apply Virtually or Onsite!
With/Without Call Center or Work Experience - Open for Freshers/Starters
HMO + Life Insurance + Amazing Benefits + Account Incentives
APPLY NOW!