What Jobs are available for Call Center Representatives in the Philippines?

Job description:

Are you a motivated and customer-focused individual looking for an exciting career opportunity in a dynamic call center environment? Do you have at least 6 months of related experience and can start ASAP? If so, we want to hear from you

We are currently seeking enthusiastic and skilled Call Center Agents to join our expanding team in Makati, Metro Manila. We have immediate openings across various exciting campaigns, including:

• Customer Service: Provide exceptional support and resolve inquiries for our valued customers.
• Appointment Setting: Engage with potential clients to schedule appointments for our sales teams.
• Sales: Drive revenue growth by effectively promoting our products and services.

We are particularly excited to announce openings for both our brand-new Pioneer Account and ongoing Ramp Campaigns

• Pioneer Account: Be part of the initial team launching a new and exciting project This is a fantastic opportunity to shape processes and contribute to the early success of a groundbreaking campaign.
• Ramp Campaigns: Join established and successful campaigns with existing processes and a supportive team, allowing you to quickly integrate and contribute to ongoing success.

Responsibilities may include (depending on the campaign):

• Answering inbound calls and assisting customers with inquiries, issues, and requests.
• Making outbound calls to potential clients for appointment setting or sales purposes.
• Providing accurate information about products and services.
• Troubleshooting customer issues and finding effective solutions.
• Meeting and exceeding performance targets related to call handling, sales, or appointment setting.
• Maintaining accurate records of customer interactions and transactions.
• Following established procedures and guidelines.

Qualifications:

• At least 6 months of proven experience in a call center environment.
• Excellent communication skills, both verbal and written, in English.
• Strong active listening and problem-solving abilities.
• A customer-centric attitude with a passion for providing excellent service.
• Ability to multitask, prioritize, and manage time effectively.
• Proficiency in basic computer applications.
• Ability to work well independently and as part of a team.
• Must be willing to work in our Makati office.
• Must be able to start ASAP.

Job Type: Full-time

Benefits:

• Company events
• Free parking
• On-site parking
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Neksjob Eastwood is hiring a Full time Call Center Agent role in Bagumbayan, NCR. Apply now to be part of our team.

Job summary:

• Flexible hours available

Neksjob bridgetowne is hiring a Full time Call Center Agent role in QC, NCR. Apply now to be part of our team.

Job summary:

• Flexible hours available

Qualifications:

• 6 months of call center experience
• High School or Senior High School graduate
• Basic computer proficiency
• Strong verbal and written communication skills

Benefits:

-Competitive salary with bonuses and performance incentives

-Paid training

-Night differential

-Loyalty rewards and holiday gifts

-Paid vacation and sick leave

-HMO (health) coverage

-Life insurance

-Retirement plan

Are you passionate about helping others and providing exceptional service? We're looking for a dedicated Customer Service Representative to join our team

In this role, you'll be the first point of contact for our customers, providing excellent support for healthcare-related inquiries and services. You'll address customer concerns professionally, ensuring high satisfaction levels, and maintain accurate records while adhering to company guidelines for customer service excellence.

Qualifications:

• College Graduate with or without experience
• SHS Graduates or at least 2nd year in college (4 semesters) with 6 months BPO experience
• Must be willing to work onsite in Quezon City and on night/shifting schedules.

Perks and Benefits:

• Competitive salary and benefit package
• 20%-night shift premium
• Full HMO coverage
• Company facilities like karaoke, gym, pantry, etc.
• Seize your chance in a rapidly evolving, high-growth industry.

Job Type: Full-time

Pay: Php18, Php26,000.00 per month

Work Location: In person

We're growing and we want YOU to be part of our Customer Service Representative team in Metro Manila Experience a one-day hiring process and salary offer up to 25K plus monthly commissions

Your Day-to-Day:

• Handle customer inquiries, provide solutions, and resolve issues across various channels.
• Offer accurate information about products, services, and company policies.
• Process orders, returns, and account updates efficiently.
• Maintain high standards of customer service and satisfaction.
• Meet performance targets for productivity, quality, and customer satisfaction.
• Document interactions and transactions accurately.

Qualifications:

• High school diploma or equivalent required; customer facing work experience is a plus.
• No prior customer service experience necessary—we provide comprehensive training
• Strong communication and interpersonal skills.
• Attention to detail and effective problem-solving abilities.
• Ability to work in a fast-paced environment and adapt to changing customer needs.
• Proficiency with customer service tools and systems is a plus but not required.

Why You Should Apply:

• Competitive Salary (up to 25K)
• Monthly Commissions
• Fast-Track Career Growth for top performers
• HMO with 2 FREE Dependents from Day 1
• Free Coffee and Biscuits at the office (because work should be enjoyable)
• Pioneer Accounts (including Non-voice and Easy Accounts)
• Incentives, Signing Bonuses, and More Premium Perks
• Flexible Shifts (Day, Mid, and Night)
• Life Insurance & Retirement Plan for qualified team members

Work-life balance is real here. Join a team that values growth, fun, and making a difference. Whether you're new to customer service or looking to elevate your career, we have a place for you

Ready to take your career to the next level? Let's chat about how you can grow with us—apply today

Job Types: Full-time, Fresh graduate

Pay: Php20, Php25,000.00 per month

Benefits:

• Additional leave
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training
• Staff meals provided

Work Location: In person

Duties and Responsibilities:

1. Is a sales lead generation specialist and the major role is outbound call center.
2. Responsible for prospecting, qualifying, and generating new sales leads to support the Sales.
3. Support ticketing (Inbound)
4. Develop new business via the established channels (telephone and help desk system) and mass communication such as email and social media to introduce the easySeries solutions and identify appropriate buyers within the target market.
5. Follow up on leads and conduct research to identify potential prospects.
6. Support sales team to improve performance, control, and maintenance of their leads.
7. Build and cultivate prospect relationships by initiating communications and conducting follow-up communications to move opportunities through the sales funnel.
8. Manage data for new and prospective clients in CRM, ensuring all communications are logged, information is accurate, and documents are attached, as well as reporting and follow-up activities that meet the organization requirements.
9. Prepare and analyze marketing and sales pipeline reports and dashboards.
10. Answer incoming calls.
11. Handle outbound calls.
12. The employee shall maintain a clean work environment
13. Onsite work at Keppel bldg. Cebu City