53 Call Center Agents jobs in Biñan
Call Center Agents (Csr) - Work in Cavite - Hs Grad
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**Requirements**:
- At least Graduated from High school. College undergrads and grads are welcome to apply
- With or Without Call Center Experience is Okay.
- Good to Excellent communication skills are a must
- Has a good customer service orientation
- WFH and work Onsite available
- The applicant should be willing to work in Imus, Cavite
**Responsibilities**:
- Providing day-to-day customer service support to customers' needs based on client account services or products.
- Prioritizes and escalates support incidents and requests based on business impact and documented guidelines.
- Utilizes soft skills and troubleshooting skills to resolve client issues and questions.
- Ensuring quality support and customer satisfaction.
**Salary**: Php15,000.00 - Php22,000.00 per month
**Benefits**:
- Paid training
- Work from home
Schedule:
- Shift system
Supplemental pay types:
- 13th month salary
**Language**:
- English (required)
Call Center Agents work From Home Set-up (El 971)
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**Once a month Return to Office**
**No exam for those with 1-year BPO experience**
**Receive up to 30,000* Signing Bonus**
Accenture in the Philippines is currently looking for **Customer Service Representatives** who will be responsible in performing the following day-to-day tasks:
- You will be responsible for managing various customer issues depending on account assignment (transactions can be related to billing and collections support, client inquiries, product support or inbound sales).
- You will document troubleshooting efforts and customer information in data capture tool and when required, transfers call or promptly notifies responsible party for resolution.
- You will identify root causes for customer dissatisfaction and recommend solutions to improve overall customer satisfaction.
**What are we looking?**
- Open to college graduates, college undergraduates, and associate degree graduates
- Must have at least 1 year of work experience in a BPO industry
- Amenable to work in Alabang, Muntinlupa
- Willing to go back on-site once recalled
**Good to have skills**:
- Experience in handling sales (inbound or outbound), collections, insurance, or travel account in any industry
**Join our high-performing team and enjoy these benefits**:
- Competitive salary package, company bonuses, and performance incentives
- Night differential
- Loyalty, Christmas gift, inclusion, and diversity benefits
- Paid sick and vacation leaves
- Expanded maternity leave up to 120 days*
- HMO coverage (medical and dental) from day 1 of employment
- Life insurance
- Employee stock purchase plan
- Retirement plan
- Flexible working arrangements
- Accessible locations
- Healthy and encouraging work environment
- Career growth and promotion opportunities
**We highly encourage Walk-in applicants!**
- **GF Plaza B Bldg, Northgate Ave. North Cyberzone, Filinvest Alabang, Muntinlupa**:
- Monday to Friday, 10AM-3PM
**Additional Information**:
*Terms and conditions apply
Schedule:
- Rotational shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- Call Center Representative: 1 year (preferred)
Customer Support Executive - Special Products
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Working with us means that you will be part of a dynamic organisation of 25,000 people across 70 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
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Telco - Customer Support Associate Carmona Urgent
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One of the largest, independent process transformation companies in the world, Sutherland serves marquee clients in major industry verticals. With our head office in Rochester, New York, USA, Sutherland spans 60 location across 19 countries supporting 8 industries, focusing on delivering results that businesses can see, resulting in improved experiences that their customers can feel.
As a **Customer Service Associate**, you are tasked to deliver high quality of service to the customers and clients of one of America’s largest multinational telecommunications conglomerates.
**You are also expected to**:
- Provide an excellent customer service assistance to clients
- Enjoy a set of Industry-leading benefits
- Get paid while in training
- Experience a set of global opportunities
- Grab not a job, but a promising career
**MINIMUM QUALIFICATIONS**:
- Finished at least 2 years in college (or High School Graduate + work experience)
- Excellent English written and verbal communication skills
- Good knowledge of computers
- Ability to take the initiative to continuously enhance product, quality and technical skills
**JOB HIGHLIGHTS**:
- Enjoy a set of Industry-leading benefits
- Get paid while in training
- Receive HMO and free dependent
- Employee referral incentives
- Vacation and Sick Leaves
- We have sites nationwide that can be near your location
- Stable & secured company
**Benefits**:
- Paid training
Schedule:
- 8 hour shift
- Rotational shift
Supplemental Pay:
- 13th month salary
- Overtime pay
- Performance bonus
**Education**:
- Senior High School (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
Admin Support/Customer Success/Escalations Specialist
Posted 363 days ago
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This is a remote position.
Position Overview: As a Client Success Specialist (Escalations Specialist) at GetmyCourse, you will play a crucial role in maintaining and enhancing the relationship between students, GetmyCourse, and our partner RTOs. You will primarily focus on handling service recovery callouts, managing escalation calls, coordinating certificate releases, and ensuring accurate student allocations.
Key Responsibilities:
Handle escalated customer issues with professionalism and efficiency to achieve satisfactory resolutions. Conduct service recovery callouts to address and resolve student concerns promptly and effectively. Coordinate with RTOs to ensure timely release of certificates and accurate allocation of students. Maintain meticulous records of all escalations and resolutions for future reference and improvement. Collaborate closely with the operations team to streamline processes and improve service delivery. Monitor and manage the accuracy of processing cancellation refunds and certificate releasing. Act as a liaison between students, RTOs, and internal departments to ensure smooth communication and operations.Key Performance Indicators (KPIs):
Count of Positive Reviews: Measure the number of positive feedback received from students and RTOs. Accuracy on Processing Cancellation Refunds: Track the precision and timeliness of cancellation refund processing. Certificate Releasing: Ensure certificates are released accurately and within agreed timelines.Qualifications and Skills:
Proven experience in a client-facing role, ideally in customer support or client success. High attention to detail with a focus on accuracy and quality of work. Ability to thrive in a fast-paced environment and manage multiple priorities effectively. Strong interpersonal and communication skills, both written and verbal. Problem-solving mindset with the ability to think strategically and execute tactically. Capacity to work collaboratively in a team environment and independently when necessary. Track record of meeting and exceeding performance metrics and targets. Benefits WORK FROM HOME "FOREVER" + AU MORNING SHIFT Incentives such as 5-star hotel buffet (Solaire, Conrad, Okada, Grand Hyatt) Long term projects in a growing industry where you will make a significant impact on on someone's career. Great exchange rates! You get to keep what you make. No hefty paypal/upwork fees. Health Insurance (after 1 year) Fun and encouraging culture All expenses paid INTERNATIONAL TRAVEL incentiveCall Center Customer Service Representative / with
Posted today
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We are hiring for a Customer Service Representative position!
This is fast hiring process PLUS! Tips will be provided!
Without or With BPO experience
HS/SHS, Fresh/Under Grad
18 years old and up
1Day process
EARN UP TO 27,000 + 10K Sign On Bonus
Perks:
20% Night Differential
13th Month Pay
SSS, PAG-IBIG, PhilHealth
Paid Leaves
Holiday and OT Pay
You know what to do. APPLY NOW!
**Job Types**: Full-time, Fresh graduate
**Salary**: Php24,000.00 per month
**Benefits**:
- Additional leave
- Company Christmas gift
- Company events
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Staff meals provided
Schedule:
- 8 hour shift
- Shift system
Supplemental Pay:
- 13th month salary
- Performance bonus
COVID-19 considerations:
facemask
vaccine card
fully vaccinated
Ability to commute/relocate:
- Taguig City: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Experience**:
- Call Center Representative: 1 year (required)
Customer Service Representative
Posted today
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No Assessment only Initial and Final Interviews. can start ASAP
**SITE**:
BGC, TAGUIG
**QUALIFICATIONS**:
- COLLEGE GRADUATE must have a 12 Months (1yrs and up) of BPO Experience
- COLLEGE UNDERGRADUATE and ASSOCIATE GRAD. must have 2yrs (24Months) of BPO Experience
- Willing to WORK ON-SITE
**PERKS**:
- HMO up to P 400,000.00 Medical HMO Insurance effective on Day 1 (Can go as high as 2 Million including 3 dependents)
- P10, 000.00 Worth of Medicine Reimbursement on top of the HMO (Can go as high as 40,000.00 including 3 dependents)
- INCENTIVES
Salary up to 31,000
APPLY NOW!
**Job Types**: Full-time, Permanent
**Salary**: Php28,000.00 - Php35,000.00 per month
**Benefits**:
- Flexible schedule
- Flextime
- Gym membership
- Health insurance
- Life insurance
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Evening shift
- Fixed shift
- Flexible shift
- Late shift
- Monday to Friday
- Night shift
- Overtime
- Rotational shift
Supplemental Pay:
- 13th month salary
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
COVID-19 considerations:
All process done virtually due to Covid-19 and no assessment
Application Question(s):
- Highest Educational Attainment
- Specify your experience in BPO (in months) ex: 12months, 13 months, 14 months
- Where are you currently residing?
- Are you amenable to work on-site or relocate in BGC Taguig?
- Active alternative phone number
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Supervisor, Customer Service
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Customer Service Operations is responsible/a catalyst for providing proactive solutions, inquiry research/resolution, and root cause analysis. Acting as liaisons for both internal and external customers, Customer Service Operations enhances the customer experience by leveraging inbound and outbound channels.
**Qualifications**:
Bachelors degree or equivalent work experience
0-3 years experience
Strong leadership skills
What is expected of you and others at this level
Coordinates and supervises the daily activities of operations, or business support staff
Administers and executes policies and procedures
Ensures employees operate within guidelines
Decisions have a direct impact on work unit operations and customers
Frequently interacts with subordinates, customers and peer groups at various management levels
Interactions normally involve information exchange and basic problem resolution
Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
Customer Service Administrator
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As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services Centre Philippines helps organisations optimise, automate, and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their business needs, overcoming challenges, and freeing them up to focus on what sets them apart.
We’re trusted by industry leaders because of our dedicated customer focus, and agile approaches to solving our clients’ key challenges. With a commitment to delivering the best service management experience possible, many clients have partnered with us for more than a decade. The solutions we deliver are reliable, scalable, and cost-effective, helping customers to not just get ahead but stay ahead.
When you join Canon Business Services Centre, you’ll find a rewarding culture that values you. You’ll be empowered to focus on your career progression and turn your goals into reality as an integral part of the group’s success.
**About the Role**
- Identify customer's issue and provide available support options;
- Adhere to and demonstrate Quality Monitoring (QA) guidelines;
- Demonstrate a high level of professionalism and strong customer service orientation;
- Outline any charges and or guidelines to customers in accordance with client procedures.
- Regularly stay updated with the latest product knowledge and technical skills using available resources;
- When required, to escalate issues outside of service boundaries to Team Leader;
- Take responsibility to ensure customers experience with Canon exceed expectations;
- Create a positive impression on Canon whenever interacting with customers;
- Undertake any Ad Hoc project or assignments assigned by Team Leader;
- Update the record if necessary and verify if information is correct through internal/ external tools;
- Undergo cross-training and handle other LOBs (line of business) as assigned by the Team Leader.
**Qualifications**
If this sounds like you, we’d love you to apply!
We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self to work, and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance, and productivity.
Successful applicants will be notified of next steps.
Customer Service Representative
Posted today
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no need experience
basic english
work on site
**Salary**: Php21,000.00 - Php23,000.00 per month
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Taguig City: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Senior High School (preferred)