2,903 Call Center Agent W 20k Bonus jobs in the Philippines
Customer Support Associate
Posted today
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Job Description
Provides information with customer inquiries, updating order status, information about products and handle customer complaints.
**Duties and Responsibilities**:
- Provide customer support for clients on the platforms
- Provide tech support and assistance as part of after sales service
- Provide customer assistance by answering inquiries as part of pre-sales
- Response to customer reviews.
- Manage return item/warranty.
- Upselling/Cross sell business unit items
**Qualifications**:
Education Level:
- With at least 2 years in college (any course)
- Senior High School are welcome to apply
Specific Skills:
- Show high initiative and proactiveness
- Accuracy and attention to detail
- Well organized
- Good communication skills
- Time management skills
- Willing to report on site (Mandaluyong)
Other Skills: (nice to have)
- Knowledgeable in Computer features and peripherals
- Customer Oriented (Customer Service background)
**Benefits**:
- Company events
- Health insurance
- Life insurance
- Paid training
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Overtime pay
- Performance bonus
Customer Support Representative
Posted today
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Job Description
Qualifications:
- 1-year Customer Support experience in a service industry (restaurants, banks, etc.)
- Able to analyze customer issues and understand the root of the problem and take appropriate action. Experience with troubleshooting, documenting, and escalating support tickets.
- Willing to work weekends and US hours.
- Strong written and verbal communication skills
- Able to review and analyze dashboards/reports in aid of resolution
- Fluent and comfortable working in English is required
**Benefits**:
- HMO on Day 1 + 2 free dependents
- 3 days off WEEKLY
- Temporary Work From Home
- Company provided equipment
- Career growth
**Salary**: Php28,000.00 - Php32,000.00 per month
**Benefits**:
- Work from home
Schedule:
- Night shift
Supplemental pay types:
- 13th month salary
- Overtime pay
Customer Support Representative
Posted today
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Job Description
Remote Employee BPO has an outstanding opportunity for you!
Role: Customer Support Representative
Compensation: Competitive Basic Salary
Benefits: HMO plus 2 Free Dependents, P1,500 Rice Allowance, Night Differential (If applicable).
Work Setup: Work-from-Office (San Fernando, Pampanga)
Work Schedule:
- The training schedule will be Mon-Fri, 8pm to 5am Philippine time
- The regular working schedule will be Sat-Wed, 8pm to 5am Philippine time
Job Duties and Responsibilities:
- Handle customer inquiries by providing solutions, often within a time limit to ensure the customer is satisfied (For example: pre-sale, billing, shipping, order processing and product technical inquiries)
- Provide exceptional customer service via email,
- Process return authorizations, orders, and requests
- Identify customer needs or desires in order to recommend the appropriate product or service
- Follow up on sales lead, create quotes, and complete final sales
- Learn the software systems used by the company to be able to communicate effectively with incoming inquiries (Salesforce, NetSuite)
- Work with other team members when necessary to resolve customer inquiries
- Provide feedback to management to help improve sales, marketing, and business processes
Qualifications:
- A college diploma or certification in a related program considered an asset (Ex. Administrative Assistant, Sales, Call Center/Customer Service Skills Certification)
- 2 years+ years experience in a fast-paced customer service setting responding to emails
- Experience using Microsoft Office
- Strong communication and interpersonal skills
- Strong sense of empathy and understanding of customer needs
- Excellent organization and time management skills
- Highly motivated self-starter within a team environment
- Detail oriented problem solver
- Ability to work in a fast-paced ever-changing environment
You Will Stand Out If:
- You have experience using NetSuite, Salesforce, Seller Central,
- You have experience working in an e-commerce environment.
- You have a good understanding of consumer electronics.
Customer Support Representative
Posted 13 days ago
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Job Description
Overview:
We are seeking a proactive and customer-focused individual to join a dynamic team dedicated to ensuring long-term customer satisfaction and advocacy. This role will be the first point of contact for customers, responsible for efficiently addressing and resolving their inquiries across various communication channels. The ideal candidate will be adept at problem-solving, resourceful in finding solutions, and eager to contribute to a positive customer experience.
Key Responsibilities:
Customer Support and Retention:
- Address and resolve customer inquiries via chat, email, and phone.
- Investigate and troubleshoot customer challenges, escalating complex issues as needed.
- Maintain an organized and efficient support queue.
- Log, track, and update information on reported bugs and feature requests.
- Contribute to the maintenance and updates of customer support resources and automated messaging.
Value Demonstration and Advocacy Promotion:
- Identify opportunities to enhance customer value and satisfaction during support interactions.
- Utilize available resources to effectively solve customer challenges, escalating when necessary.
- Collaborate with peers and managers to analyze customer requests and identify knowledge gaps for creating self-service resources.
- Partner with
Customer Support Associate/Customer Service Representative
Posted 23 days ago
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Job Description
br>We are seeking a motivated and customer-oriented Customer Service Representative to join our growing team. The ideal candidate has at least 6 months of experience in customer service and a passion for providing excellent support to clients.
Qualifications:
- At least 6 months of experience in customer service (BPO or non-BPO industry).
- Excellent communication and interpersonal skills.
- Strong problem-solving and active listening abilities.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Willing to work on-site and in shifting schedules (if applicable).
Call Center Agent (18-24k Plus 20k Sign On Bonus) 1
Posted today
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Job Description
1-day Virtual Hiring Process
Qualifications:
At least Highschool/ Senior Highschool Graduate with 6 months of BPO experience
If College level or College Graduate, no experience is needed
Good to excellent communication skills
Willing to work on shifting schedule
Willing to work onsite in Bridgetowne Pasig
Preferred Locations;
- Pasig
- Quezon City
- Rizal
- Marikina
- Makati
- Mandaluyong
- Taguig
Earn up to 24k! Plus 20k sign on BONUS!
**Job Types**: Full-time, Permanent, Fresh graduate
**Salary**: Up to Php24,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
- On-site parking
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
- Transportation service provided
Schedule:
- 8 hour shift
- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Flexible shift
- Late shift
- Night shift
- Shift system
Supplemental pay types:
- 13th month salary
- Performance bonus
Ability to commute/relocate:
- Ortigas Pasig: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- How long is your BPO experience?
- Are you amenable to work onsite?
**Education**:
- Bachelor's (preferred)
No exp - Customer Support
Posted 2 days ago
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Job Description
br>Responsibilities:
• Answer incoming customer calls and inquiries < r>• Provide information and assistance to customers < r>• Resolve customer complaints and escalate issues as needed < r>• Maintain accurate records of customer interactions and transactions < r>• Collaborate with team members and other stakeholders to improve customer service processes < r>
Qualifications:
• High school diploma or equivalent < r>• Good communication and interpersonal skills < r>• Excellent problem-solving and decision-making abilities < r>• Ability to thrive in a fast-paced and dynamic environment < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
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Customer Support - Finance account
Posted 2 days ago
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Job Description
br>Responsibilities:
• Manage financial transactions and handle inquiries with accuracy and efficiency. < r>• Provide financial advice and guidance based on client needs. < r>• Resolve client concerns and disputes promptly. < r>• Ensure adherence to regulations and data security protocols. < r>• Maintain accurate records of financial transactions and client interactions. < r>• Contribute to the overall success of the financial services department by meeting performance targets. < r>
Qualifications:
• High school diploma or equivalent < r>• Good communication and interpersonal skills < r>• Excellent problem-solving and decision-making abilities < r>• Ability to thrive in a fast-paced and dynamic environment < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply now and receive a quick response within a day!
Customer Support - Non voice
Posted 2 days ago
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Non-voice Customer Support
Posted 6 days ago
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Job Description
br>Responsibilities:
•Manage non-voice