10,499 Call Center Agent L No Experience Need Work jobs in the Philippines
Customer Service Associate/Help desk
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Customer Service (Chat/Voice Support)
Location: Remote – Philippines
Employment Type: Full-Time
About Kinetic Potential (KP):
Kinetic Potential (KP) is a mission driven for-profit organization, based in the Washington, DC area, that has a tremendous opportunity to expand its occupational skills training and community service offerings throughout the United States. The firm is preparing for significant growth and seeking KP Mentors to provide onsite support for people with disabilities and youth participating in KP's K12 and Community Supports Program.
As KP prepares for significant growth, we are seeking a Customer Service Representative to join our team and provide first-level support through chat and voice calls.
Key Responsibilities:
- Handle incoming chat and voice inquiries from clients, staff, and program participants.
- Provide timely, professional, and empathetic support, resolving technical and non-technical issues.
- Escalate complex issues to the appropriate department or team member as needed.
- Document issues, resolutions, and follow-ups in the helpdesk system.
- Maintain a high standard of customer service and act as the first point of contact for KP's stakeholders.
- Assist in onboarding new users and providing guidance on basic tools, systems, or processes.
Qualifications:
- Based in the Philippines with reliable internet and a quiet home office setup.
- Prior experience in a helpdesk, call center, or customer support role (chat/voice).
- Strong English communication skills (verbal and written).
- Tech-savvy and comfortable with common software tools (e.g., email, ticketing systems, CRMs).
- Ability to multitask, problem-solve, and remain professional under pressure.
- Mission-aligned: Passionate about supporting a purpose-driven organization and contributing to community impact.
Why Join KP?
- Be part of a mission-driven organization making a real difference in communities.
- Work remotely with a supportive international team.
- Growth opportunities as KP expands nationwide.
- Competitive compensation (to be discussed during the hiring process).
Job Type: Full-time
Pay: From Php35,000.00 per month
Benefits:
- Work from home
Application Question(s):
- Do you have prior experience working in customer service?
- Are you comfortable handling a high volume of customer calls or chats daily?
- Can you work night shifts/graveyard shifts?
- Do you have your own reliable laptop or computer to use for work?
Work Location: In person
Help Desk
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The Help Desk Support is responsible for handling and coordinating all service requests related to office facilities, administrative support, and general inquiries. The role requires excellent communication, organization, and customer service skills to ensure smooth day-to-day operations and efficient service delivery within the organization.
Qualifications:
- Bachelor's degree in Tourism, Hospitality Management, or any related field.
- Prior experience in facilities management, property management, hospitality, or a related field.
- Effective verbal and written communication skills.
- Ability to interact professionally with clients, staff, and vendors.
- Strong organizational and multitasking skills; able to manage conflicting priorities.
- Customer-oriented with a proactive and professional approach to service.
- Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
- Knowledgeable in proper email etiquette.
Key Duties and Responsibilities:
- Manage and monitor requests from various departments through the ticketing system, including:
- a. Room reservationsb. Requests for set-up (projector, AV, sound system, etc.)c. Pedestal, room, or cabinet key requestsd. Other office-related service requests
- Process the printing of workstation nameplates for new, transferring, or existing employees.
- Handle and process access requests for office areas or systems.
- Endorse all messenger and shipping requests to the appropriate departments.
- Manage the release and monitoring of office and medical supplies.
- Coordinate with vendors, facilities staff, and internal departments to ensure timely resolution of requests.
- Maintain accurate records of requests and ensure proper documentation for all transactions.
Job Type: Full-time
Work Location: In person
Help Desk
Posted today
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We Are Hiring: Customer Care Support
Qualifications:
- Willing to work on a graveyard shift
- Fixed weekend off
- With or without experience
- Bachelor's degree holder (any course)
- Willing to be assigned at BGC, Taguig
Job Type: Full-time
Pay: Php695.00 per day
Benefits:
- Life insurance
Work Location: In person
Call Center Agent Open For No Work Experience
Posted 16 days ago
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We are looking for Customer Service Representative!
Start Date: September Class
Qualifications:
At least a HS/SHS Graduate with at least 6 months BPO experience
Must be willing to work-onsite.
Must be willing to start ASAP.
Open for No BPO Experience
Perks:
Competitive Salary
Perfomance Bonuses
Apply Now!
Customer Service
Posted today
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Job Description:
Join our seasonal healthcare campaign with a fixed-term WFH setup with the possibility to be absorbed. You will handle customer service inquiries for a US-based CVS Healthcare account.
Qualifications:
- Good to excellent English communication skills REQUIRED.
- At least 6 months BPO experience or College Graduate (if no BPO experience)
- You must currently residing in NCR , Bulacan (Meyc, Marilao, San Jose Del Monte, Plaridel, Hagonoy, Calumpit, San Rafael, Baliwag, Bocaue, Guiguinto, Dona Remedios), Rizal (Antipolo, Taytay, Cainta, San Mateo, Rodriguez), Cavite (Bacoor, Imus, Dasmarinas), Laguna (San Pedro, Binan, Sta. Rosa, Calamba).
- Equipment is provided.
- Internet speed: Minimum 35 Mbps.
- Must have a copy of internet bill (SOA)
- Must have a PC or laptop for initial assessments.
Job Type: Full-time
Pay: Php22, Php24,000.00 per month
Benefits:
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
- Work from home
Work Location: Remote
Customer Service
Posted today
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Earn up 20,000 to 27,000 Package
+ 20,000 SIGN ON BONUS
Site :
- Shaw Boulevard
- Glorietta 5, Makati
SHS, Undergraduate, HS(old), Associate, College Graduate
Good communication skills (Oral & Written)
Can Work on site & shifting schedules
Tips and Guide are provided until Final Interview
Send your Updated CV at with your Full Name with Middle Name/Viber No./Email/Location/Preferred site
Customer Service
Posted today
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Job Type: Full-time
Shift Schedule: Monday - Friday, 6:00 AM - 3:00 PM Philippines time
Work Location: Fully-remote (Work-from-Home)
Join Feedwell - Sydney's Leading Fresh Food Catering Company
At Feedwell, we fuel Australia's top teams with fresh, vibrant, and nourishing food - from daily catering to large-scale events. Our clients include global brands like Google, Amazon, Louis Vuitton, and TikTok.
We're on the lookout for a customer-focused, detail-oriented representative based in the Philippines to join our expanding team. In this role, you'll be the first point of contact for our valued clients—helping them place orders, explore our catering menus, and ensuring they receive exactly what they need, every time.
What You'll Be Doing
- Answer customer calls and emails during Australian business hours
- Guide clients through our food catering options and recommend suitable menus
- Accurately place and modify orders using our internal system
- Resolve customer queries and concerns with professionalism and a positive, solutions-focused approach.
- Liaise with our operations team in Sydney to ensure smooth and timely deliveries.
- Maintain up-to-date client records while following internal processes.
Why You'll Love Working With Us
- 100% Remote – Work from the comfort of your home in the Philippines
- Day Shift Only – Enjoy a stable schedule aligned with Australian business hours
- Supportive Team Environment – Be part of a collaborative, growth-focused culture
- Your Voice Matters – We welcome ideas and encourage continuous improvement
- Government-Mandated Benefits Covered – SSS, PhilHealth, Pag-Ibig and Income Tax (upon completion of a 4-week trial period)
- HMO Coverage - Available after 3 months of successful employment.
What We're Looking For:
To be successful in this role, you will ideally have:
- Excellent spoken and written English communication skills
- At least 2 years of experience in customer services, supporting Australian accounts—either in a call center setting or remotely.
- At least 2 years of experience supporting food service-related accounts or clients, in a call center or remote work environment.
- Strong interpersonal skills and confidence in guiding customers through decisions and available options.
- The ability to remain focused, friendly, and efficient—especially during high-volume periods.
- A proactive, tech-savvy mindset and the ability to work independently with minimal supervision.
- Proficiency in Google Workspace (Gmail, Docs, Sheets, etc.)
Is This Role Right For You?
- You have 2-3 years of experience in the BPO industry and are looking to transition into a long-term work-from-home arrangement.
- You're currently working remotely on a night shift and are seeking a permanent day shift schedule.
- You already have a dedicated home office set-up, including a reliable desktop or laptop, noise-cancelling headset, and a webcam for virtual meetings.
- You have a stable internet connection with a minimum speed of 50 Mbps
This role may not align with your goal if:
- You have over 3 years of experience in the BPO industry or remote client support and are currently seeking a supervisory or leadership role.
- You're specifically looking for a non-voice, back-office, or offline-focused role.
How to Apply:
We're looking for a service-oriented professional who thrives on meaningful conversations—not just reading from a script. If you're passionate about helping people, quick to solve problems, and committed to creating memorable experiences, we'd love to hear from you
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Customer Service
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About the role
Clu Forwarding is seeking a talented and driven Customer Service professional to join our team in Cebu City, Cebu. This full-time role will allow you to make a real impact within our growing organisation, without the need for prior BPO experience. You will be the first point of contact for our valued customers, delivering exceptional service and support.
What you'll be doing
- Responding to customer enquiries and requests via phone, email, and chat channels
- Resolving customer issues in a timely and efficient manner
- Providing accurate information and guidance to customers
- Identifying opportunities to improve customer experience and recommend solutions
- Maintaining detailed records and documentation of customer interactions
- Collaborating with cross-functional teams to ensure seamless customer service
What we're looking for
- Strong communication and interpersonal skills, with the ability to engage with customers in a friendly and professional manner
- Excellent problem-solving and critical thinking abilities to effectively address customer concerns
- Commitment to delivering exceptional customer service and a genuine desire to help others
- Ability to remain calm and composed under pressure
- Familiarity with customer service software and technology, or a willingness to learn
- High school diploma or equivalent
What we offer
At Clu Forwarding, we are committed to fostering a supportive and inclusive work environment. We offer a competitive salary, opportunities for career advancement, and a range of benefits to support your overall well-being. Our goal is to help you thrive and reach your full potential.
About us
Apply now to become our next Customer Service superstar
Customer Service
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Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Process Associate, Customer Care
Individuals with strong communication skills & good understanding of banking operations
Responsibilities
· Manage and maintain the profiles of intermediaries; external brokers and advisers who connect the bank with customers who require finance
· Setting up access to systems required to originate business with the bank, updating profile and portfolio details and removing access as appropriate
· This role is one of the first interactions that Intermediaries will have with the bank and so influences their first impressions
· Appropriate maintenance user profiles and termination of access ensures that the bank remains compliant while creating a seamless experience for Intermediaries to do business with the bank
Qualifications we seek in you·
Minimum Qualifications / Skills
· Graduate from a Recognized University
· Experience in processing roles with experience managing multiple systems
· Ability to work independently
· Ability to liaise with internal and external stakeholders
· Has demonstrated good problem-solving skills
· Computer systems competency
Preferred Qualifications/ Skills· Able to work at a consistent pace
· High attention to detail
· Able to understand the flow on impact of processes to other teams within an organization; data quality, commissions, compliance
· Able to follow processes with multiple systems
· Able to self-learn using process documentation
· Ability to efficiently switch between process tasks
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, colour, religion or belief, sex/age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit . Follow us on Twitter, Facebook, LinkedIn, and YouTube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Customer Service
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Scope of Work
- Identify, capture, and track potential leads through various channels (marketing campaigns, referrals, inbound inquiries, or outbound sourcing).
- Maintain accurate and up-to-date lead information in CRM or lead-tracking systems.
- Monitor pipeline performance and ensure timely follow-up.
- Generate and analyze reports to track conversion rates, lead sources, and campaign effectiveness.
- Collaborate closely with marketing, sales, or operations teams to align lead generation efforts with business goals.
- Provide feedback to marketing on lead quality and campaign performance.
- Communicate effectively with prospective clients or partners to nurture interest and engagement.
- Admin support (CRM updates, data entry, and lead tracking)
- Everyday task and call report for transparency and progress tracking
- Reactivation campaign to re-engage past leads and clients
- responses to all new inquiries (calls, SMS, and web leads)
Requirements and Skills
- Bachelor's degree 2 years or 4 years course
- 2–4 years of experience in lead generation, sales operations, business development, or a similar role.
- Proven track record in managing and qualifying leads through CRM tools.
- Experience in coordinating between marketing and CSR sales
- Familiarity with digital marketing campaigns and data tracking is an advantage.
- Proficiency in CRM systems (e.g. HubSpot, Salesforce, Zoho, Pipedrive, or similar).
- Excellent communication and interpersonal skills.
- Strong analytical and problem-solving abilities.
- High attention to detail and accuracy in data entry and reporting.
- Proactive, goal-oriented, and team-driven mindset.
- Willing to work on a graveyard schedule
Job Type: Full-time
Pay: Php35, Php40,000.00 per month
Benefits:
- Paid training
- Work from home
Work Location: Remote