1,393 Business Systems Analyst jobs in the Philippines

Job Description

1. Business Systems Analysis and Process Re-engineering

• Conduct business requirements gathering and analyzes procedures and policies to automate business transactions or to improve existing automated business transactions;
• Coordinate with other departments during the system development phase to ensure the creation of a good quality application;
• Prepare Change Request Forms, Requirements Clarification Forms, Functional Requirements Specifications and other requirements documents, technical reports, memoranda, and users/procedures & technical manuals related to the project and other projects that may be assigned;
• Conduct User Acceptance Testing (UAT) with process owners, client representatives, and/or users;
• Coordinate with external clients and concerned support groups under various departments on migration and implementation of new application version and enhancements; and,
• Provide support to internal and external clients in matters relating to business rules and policies of of the projects handled.

2. Client Support

• Conduct briefings/walkthroughs/trainings to internal and external clients on functionalities of new application builds/system enhancements related to the project/s handled;
• Facilitate logistical requirements for seminars/trainings, workshops, briefings and meetings conducted for process owners and users; and,
• Conduct regular relationship management initiatives with the process owners.

3. Communication

• Prepare draft reply letters to government agencies on requests and/or issues raised related to the project/s handled for review of Sr. Business Systems Analyst; and,
• Coordinate and/or prepare reports as requested by government agencies/internal clients with the supervision of Sr. Business Systems Analyst.

Minimum Qualifications

• College graduate of Computer Science, Computer Engineering, Industrial Engineering, Math or any IT-related course
• No licensure or certification required but any Certification in one or more Agile methodologies is an advantage.
• With at least 
  3 years of experience
   is Business System Analyst
• Background in 
  Agile Project Management

Business Systems Analyst

Location: Makati or Cebu; Hybrid (2x a week onsite; 3x wfh)

US Shift

Job Description:

• The Business Systems Analyst is a liaison between end-users/clients and the Information Technology department. The position is responsible for reviewing, analyzing, and evaluating business systems and user needs. Formulates systems to parallel overall business strategies. Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs.

Job Responsibilities:

• Interviews end-users/customers to define business requirements for complex software modifications and enhancements
• Meets with external clients to discuss enhancement requests as needed
• Translates business requirements by reviewing, analyzing and evaluating needs into functional specifications
• Coordinates and responds to requests for changes from original specifications
• Facilitates design sessions with the business and technical resources to ensure that the solutions meets the needs of the business
• Consults with technical teams on design and database issues
• Offers recommendations and suggestions for process improvements to optimize MedImpact's systems
• Defines and documents requirements business rules to assist in the development of software specifications to include system requirements, flow charts, report mock-ups, and business rules
• Drives and/or leads projects to completion and maintains accountability for assigned projects
• Develops project plans, prioritize project tasks, and provides regular status updates on project progress to management and stakeholders
• Develops business processes that ensure developed application meets all project requirements
• Ensures that projects are completed on time, accurate to defined specifications and within budget
• Performs quality control checks on software before it is released to the QA department
• Provides support to software development and QA staff as needed
• Independently handles, prioritizes and manages multiple-complex Service Requests (SR's) throughout entire software development life cycle
• Handles software release management of designated applications
• Utilizing technical and business knowledge of MedImpact supported products, provides technical consultation services to customers relating to the company's business processes, system requirements, and other technical issues
• Mentors less experienced Business Systems Analysts

Qualifications:

• Bachelor's Degree in Finance, Computer Science, or any other related courses.
• 5 years Business Systems Analyst experience
• Experience working with ERP systems.
• Oracle EBS exposure is a huge plus. Knowledge of Oracle EBS and specialized in implementing Order to Cash, Procure to Pay and Financial modules.
• Understanding of finance process and procedures

We are looking for a
Business Systems Analyst
to join our
Reference Data Management
squad, supporting our growing suite of reference data tools. The Business System Analyst will play a crucial role in bridging the gap between business needs and technology solutions, focusing on improving operational efficiency and implementing effective systems. This role is hybrid and Manila - based.

Have the skills and experience for the job? Learn more about it below

Position Responsibilities:

• Analyze systems and processes to identify inefficiencies and areas for improvement.
• Act as first triage for business or operations daily issues. Ensure proper handovers are conducted at the close of day as the squad follows a 24-hour clock model.
• Work with squad lead and other team members to implement new features and user stories needed in Reference Data Management applications. Focus on Security Master File, Market, Entity, Portfolio, Pricing, and Ratings related data and/or file enhancements.
• Create or update documentation in support of our applications. Documents may include detailed specifications, implementation guides, and logging and monitoring documentation.
• Participate in Audit and Compliance records gathering and reviews with Audit and Compliance teams.
• Coordinate release management tickets and approvals for enhancements or bug fixes.
• At times, participate in testing efforts related to our applications.

Required Qualifications:

• Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent work experience)
• Must have 3+ experience in System or Business Analyst Role
• Familiarity with file transfer, SFTP, ideally CA Workflow Automation tool.
• Investments data experience preferred.
• Business System Analyst skills to create requirements that engineers can implement.
• Hands-on experience with issue triage and resolution for business-critical applications; experience in incident / change management is a plus
• Able to work in an Agile environment indicating progress and reporting in JIRA.
• Amenable to work at UP Ayala Technohub (Quezon City)
• Amenable to work on a hybrid set-up (3x a week onsite)
• Amenable to work in any shift schedule assigned (night shift; but flexible depending on business need)

Preferred Qualifications:

• Effective English verbal and written communication skills. Should be able to adapt communication style to suit different audiences
• Experience with Agile methodologies
• Work well independently as well as in team environment as situation dictates
• Nice to have: Bloomberg Data Management or Bloomberg, S&P Markit EDM, Jira, SharePoint, Confluence experience.
• Nice to have: SQL, Databricks, XML, API experience.

Tools Specific Knowledge:

• CAWLA
• Bloomberg Data Management or Bloomberg,
• S&P Markit EDM
• Jira
• SharePoint,
• Confluence
• SQL
• Databricks
• XML
• API

When you join our team:

• We'll empower you to learn and grow the career you want.
• We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we'll support you in shaping the future you want to see.

The Role

The Business Systems Analyst will form part of our Cross-Functional Teams working closely with all stakeholders including product/business requirements, technical and QA.

We are seeking candidates who bring both
solid card payments experience
and
strong BA skills
.

Responsibilities

• Gathering client requirements and understanding of technical specification documents;
• Preparing use cases, performing gap analysis and translating into functional requirements;
• Working closely with the technical team to communicate the requirements;
• Applying system configuration according to functional requirements;
• Documenting Test Scope based on the functional requirements to collaborate with testers to build detailed test cases; and,
• Participating in UAT and PROD support when required.

Requirements

• A Bachelors Degree in Business and Computing or a similar recognised qualification
• A minimum of two years of experience within the payment or financial industry, would be considered an asset; Alternatively, candidates with a Product Ownership experience are preferred;
• Understanding of requirements gathering processes, such as user stories, use cases, business requirements etc.;
• Knowledge of a scripting language, ideally SQL;
• Experience with JIRA, Confluence or similar tools would be considered an asset;
• Possess good communication skills in both written and spoken English;
• Able to perform under pressure;
• Good problem-solving skills; and,
• Able to prioritise across different tasks and meet deadlines as per business objectives.

The selected candidate will be offered training by our internal training academy. Our team of experts will support and work with you to explore your learning potential and career goals.

Please send a detailed CV via email to stating the job title in the subject header. All applications will be treated in the strictest confidence.

We are seeking a Business Systems Analyst to help assess, design, and improve processes across our internal operations and customer-facing applications. This role will bridge business, operations, and technology teams to ensure efficiency, scalability, and seamless app experiences for customers.

Key Responsibilities

• Immerse in operations to gain a deep understanding of workflows, pain points, and opportunities for improvement.
• Assess and optimize internal business operations, identifying inefficiencies and recommending enhancements.
• Review and analyze customer-facing app processes to support a better user experience.
• Gather, document, and translate business requirements from multiple teams into clear functional specifications.
• Create solutions when needed to address operational or process challenges.
• Collaborate with Product and Technology teams to design tools, features, and process improvements.
• Conduct data-driven analysis to evaluate performance and measure the impact of changes.
• Prepare documentation, business cases, and reports to support alignment and decision-making.
• Support change management efforts, including implementation, training, and feedback collection.
• Continuously identify opportunities to improve processes, systems, and business outcomes.

Qualifications

• Bachelor's degree in Business Administration, Information Systems, Industrial Engineering, or a related field.
• Proven experience as a Business Analyst, Business Systems Analyst, or in a process improvement role.
• Strong understanding of both business operations and technology-driven products.
• Excellent analytical, problem-solving, and critical thinking skills.
• Strong communication and stakeholder management skills.
• Advanced proficiency in Google Sheets and Excel for process tracking, reporting, and analysis.
• Experience with data analysis and visualization tools (SQL, BI tools a plus).
• Background in tech-enabled industries is an advantage.
• Must be willing to work onsite in Antipolo, Rizal

What We Offer

• The opportunity to make a direct impact on both operations and customer-facing technology.
• A collaborative and fast-paced environment where your work drives real change.
• Professional growth and learning opportunities in a dynamic industry.

Business Systems Analysis and Process Re-engineering

1. Conduct business requirements gathering and analyzes procedures and policies to automate business transactions or to improve existing automated business transactions;

2. Coordinate with other departments during the system development phase to ensure the creation of a good quality application;

3. Prepare Change Request Forms, Requirements Clarification Forms, Functional Requirements Specifications and other requirements documents, technical reports, memoranda, and users/procedures & technical manuals related to the LTO-IT project and other projects that may be assigned;

4. Conduct User Acceptance Testing (UAT) with process owners, client representatives, and/or users;

5. Coordinate with external clients and concerned support groups under various departments on migration and implementation of new application version and enhancements; and,

6. Provide support to internal and external clients in matters relating to business rules and policies of the projects handled.

B. Client Support

1. Conduct briefings/walkthroughs/trainings to internal and external clients on functionalities of new application builds/system enhancements related to the project/s handled;

2. Facilitate logistical requirements for seminars/trainings, workshops, briefings and meetings conducted for LTO process owners and users; and,

3. Conduct regular relationship management initiatives with the process owners.

C. Communication

1. Prepare draft reply letters to LTO and other government agencies on requests and/or issues raised related to the project/s handled for review of Sr. Business Systems Analyst; and,

2. Coordinate and/or prepare reports as requested by LTO/other government

PRIMARY SKILLS:

• Agile Methodology, Business Analysis, Data Gathering, SDLC Process, Azure board

We are seeking a Business Systems Analyst to help assess, design, and improve processes across our internal operations and customer-facing applications. This role will bridge business, operations, and technology teams to ensure efficiency, scalability, and seamless app experiences for customers.

Key Responsibilities

• Immerse in operations to gain a deep understanding of workflows, pain points, and opportunities for improvement.
• Assess and optimize internal business operations, identifying inefficiencies and recommending enhancements.
• Review and analyze customer-facing app processes to support a better user experience.
• Gather, document, and translate business requirements from multiple teams into clear functional specifications.
• Create solutions when needed to address operational or process challenges.
• Collaborate with Product and Technology teams to design tools, features, and process improvements.
• Conduct data-driven analysis to evaluate performance and measure the impact of changes.
• Prepare documentation, business cases, and reports to support alignment and decision-making.
• Support change management efforts, including implementation, training, and feedback collection.
• Continuously identify opportunities to improve processes, systems, and business outcomes.

Qualifications

• Bachelor's degree in Business Administration, Information Systems, Industrial Engineering, or a related field.
• Proven experience as a Business Analyst, Business Systems Analyst, or in a process improvement role.
• Strong understanding of both business operations and technology-driven products.
• Excellent analytical, problem-solving, and critical thinking skills.
• Strong communication and stakeholder management skills.
• Advanced proficiency in Google Sheets and Excel for process tracking, reporting, and analysis.
• Experience with data analysis and visualization tools (SQL, BI tools a plus).
• Background in tech-enabled industries is an advantage.
• Must be willing to work onsite in Antipolo, Rizal

What We Offer

• The opportunity to make a direct impact on both operations and customer-facing technology.
• A collaborative and fast-paced environment where your work drives real change.
• Professional growth and learning opportunities in a dynamic industry.

COMPANY PROFILE: An International IT / Consulting Company that offers different IT Solution from client

Position: Business Systems Analyst

Company Industry: IT Company

Work Location: Taguig

Salary: Php 60,000 - Php 120,000 gross

Work Set Up: Onsite/Hybrid

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field
• Experience as a Business Analyst, Systems Analyst, or similar role.
• Knowledge of business requirements gathering and documentation practices.
• Familiarity with Agile methodologies, SDLC, and tools such as JIRA, Confluence, or similar.
• Experience with data visualization tools (Power BI, Tableau) is a plus.
• Excellent communication, analytical, and problem-solving skills.
• Ability to work effectively with cross-functional and global teams.

Key Responsibilities

• Analyze current business operations and assess technology integration opportunities.
• Gather, document, and validate business and functional requirements.
• Serve as a Subject Matter Expert (SME) to support stakeholders and project teams.
• Translate requirements into functional specifications for development teams.
• Support solution design, implementation, testing, and user acceptance.
• Identify inefficiencies and propose process improvements for business value.
• Ensure traceability and clarity of requirements throughout the project lifecycle.

This is for direct hiring

Job Types: Full-time, Permanent

Pay: Php60, Php120,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Health insurance
• Life insurance
• On-site parking
• Opportunities for promotion
• Promotion to permanent employee

Work Location: In person

Job Summary:

A Business Systems Analyst plays a pivotal role in bridging the gap between business objectives and technology solutions. This role's primary focus is on understanding overall business processes, strategies, and goals. This role works collaboratively with stakeholders across various departments to gather and define requirements, design system solutions, and ensure the integration of technology aligns with broader organizational objectives. The role requires a blend of techno-functional expertise and business acumen, facilitating effective communication between IT and business stakeholders. This role's responsibilities encompass a broad scope, involving system integration and optimization to enhance overall business operations

Functional Duties & Responsibilities:

Business Requirements Gathering and Review

• Support BPM by conducting thorough reviews of business requirements, offering essential assistance as needed.

• Engage in detailed assessments of existing and proposed processes, ensuring a comprehensive understanding of business needs and objectives.

• Collaborate closely with stakeholders across departments to gather insights into current challenges and future goals

Product Backlog Creation:

• Developing and maintaining a detailed product backlog, prioritizing features and functionalities based on business priorities.

• Build a dynamic and prioritized product backlog that aligns with the strategic goals and regularly reassess and refine the backlog, ensuring it remains adaptable to evolving business requirements and emerging priorities.

Business Rules Discussion:

• Facilitating structured discussions on business rules, ensuring clarity and consensus among stakeholders.

• Ensure a shared understanding and consensus among stakeholders, aligning business rules with the strategic objectives of the project.

Business Rules Discussion:

• Facilitating structured discussions on business rules, ensuring clarity and consensus among stakeholders.

• Ensure a shared understanding and consensus among stakeholders, aligning business rules with the strategic objectives of the project.

Unit Testing:

• Conducting unit testing on system solutions, ensuring that enhancements meet specified business requirements.

• Rigorously conduct unit testing on proposed system solutions, validating that enhancements align with predefined business requirements.

• Collaborate proactively with development teams to address and swiftly resolve any identified issues, ensuring optimal functionality

Provide Assistance on User Acceptance Testing (UAT):

• Assisting in planning and conducting User Acceptance Testing (UAT) and collaborating closely with end-users to validate and verify that solutions meet their functional needs.

• Provide invaluable support during UAT phases, ensuring seamless coordination between business stakeholders and the development team

JOB SPECIFICATIONS

Education:

• Bachelor's Degree in Information Technology, Management, Business, or a related field

Job Experience

• A minimum of three (3) years of professional experience is required, with a preference for roles in areas such as Business Analyst, Systems Analyst, and Functional Analyst.

• Demonstrated proficiency in gathering and analyzing business requirements, documenting processes, and working with cross-functional teams.

• Proven expertise in leading complex projects, strategic planning, and providing guidance to junior analysts.

• Experience in managing stakeholder relationships and contributing to organizational decision-making.

• Experience in the Real Estate-related industry is advantageous but not mandatory.