114 Business Operations jobs in Makati City

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Job Track Description:**
+ Requires formal education and relevant expertise in a professional, sales, or technical area.
+ Performs technical-based activities.
+ Contributes to and manages projects.
+ Uses deductive reasoning to solve problems and make recommendations.
+ Interfaces with and influences key stakeholders.
+ Leverages previous knowledge and expertise to achieve results.
+ Able to complete work self-guided and with a team.
+ College or university degree required.
**General Profile**
+ Requires knowledge and experience in specific field.
+ Will acquire higher-level knowledge and skills.
+ Develops an understanding of the company, processes, and customers.
+ Uses existing procedures to solve standard problems.
+ Receives moderate guidance and direction from others.
**Functional Knowledge**
+ Requires expanded conceptual understanding of theories, practices, and procedures.
**Business Expertise**
+ Uses an understanding of key business drivers to accomplish work.
**Impact**
+ Impacts a team, by example, through the quality service and information provided.
+ Follows standardized procedures and practices to achieve objectives and meet deadlines.
**Leadership**
+ No supervisory responsibilities.
+ Provides informal guidance to new team members.
**Problem Solving**
+ Uses existing procedures and technical experience to solve problems.
**Interpersonal Skills**
+ Exchanges complex information and ideas effectively.
**Responsibility Statements**
+ Facilitates working sessions to meet operational and customer goals.
+ Acts as the customer liaison to ensure work processes are efficient and effective.
+ Identifies and organizes data to produce meaningful views of operational performance.
+ Develops detailed operational dashboards ensuring requirements meet objectives for recommendations.
+ Compiles cost assessment data for projects, and the integration of various project suppliers and vendors.
+ Examines and recommends changes or improvements to policies, quality, and problem resolution.
+ Develops well-rounded knowledge of the organization, operating processes, and governing regulations.
+ Performs other duties as assigned.
+ Complies with all policies and standards
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Job Summary:**
We are seeking a detail-oriented and highly skilled **Price Variance Auditor** with strong expertise in Microsoft Excel (especially in formula-based analysis) to perform comprehensive audits of parts-related base prices, price adjustments, and all relevant documentation tied to newly initiated contracts. The ideal candidate will ensure pricing accuracy, adherence to contractual obligations, and integrity of supporting evidence. This role also involves regular client interaction and a proactive approach to identifying cost-saving opportunities and supporting strategic price negotiation efforts.
**Key Responsibilities:**
+ Conduct thorough audits of base part prices, contract price changes, and all supporting documentation related to new supplier contracts initiated by buyers.
+ Verify pricing accuracy and ensure all adjustments are aligned with contractual terms and client policies.
+ Assess the validity and sufficiency of evidence provided to support pricing changes.
+ Utilize advanced Excel formulas and tools to compute price changes, identify discrepancies, and report on variances.
+ Prepare and deliver clear, concise reports on audit findings, highlighting risks, inconsistencies, or cost-saving opportunities.
+ Lead or participate in regular review meetings with clients to discuss Price Change Reports and variance findings.
+ Collaborate with procurement teams to formulate strategic approaches to supplier negotiations and price reductions.
+ Maintain documentation of audit processes, methodologies, and conclusions to ensure transparency and traceability.
**Required Qualifications and Skills:**
+ Bachelor's degree in Accounting, Finance, Business Administration, Supply Chain, or a related field.
+ Proven experience in auditing, procurement, or cost analysis with a focus on price validation and variance analysis.
+ **Advanced proficiency in Microsoft Excel** - including but not limited to: VLOOKUP, INDEX/MATCH, IF statements, pivot tables, conditional formatting, and error-checking formulas.
+ Strong analytical and quantitative skills, with a high level of attention to detail.
+ Excellent written and verbal communication skills for client reporting and presentations.
+ Ability to manage multiple audits/projects simultaneously in a fast-paced environment.
+ Familiarity with procurement or ERP systems SAP is a plus.
+ Open to night shift and hybrid work set up
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .

Responsibilities
- Execute on set standards, processes, SLAs, SOPs and service warranties set by managers.
- Ensure all systems operate smoothly and align with our quality standards.
- Monitor real-time operations and address potential issues as they arise.
- Give feedback to managers on how to improve the quality of our service.
- Analyze the performance data and give inputs on how to make our services better.
- Recommends measures based on operations analytics.

Minimum Qualifications
- Experience in customer service.
- Familiarity with Zendesk, VOIP, NPS, and CSAT.
- Experience in handling end-to-end sales.
- Exceptional communication and organizational skills. Able to communicate and listen effectively; great written and verbal skills.
- Working at rapidly growing organizations is an advantage.
- A creative, solutions focused approach, with a focus on achieving results.
- Ready to roll-up sleeves and be hands-on.
- Initiative, Pro-active, Energetic, and Self-driven.
- Preferably a graduate of Business Administration

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Makati: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (required)

Willingness to travel:

- 25% (preferred)

For Pooling Purposes Only
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

**What this job involves**:
At JLL, we put customer and client satisfaction at the front and center of real estate business - #sustainability, #tech and the #futureofwork. In this role, you’ll be part of a pioneer group that supports operations through the agile management of capacity and process expertise. Assist in the smooth deployment of team and program objectives with keen change management mindset. Vital tasks include issuing of purchase orders within the contract maximum spend values, updating functional systems used in the group, liaising with stakeholders for progress updates and highlighting of issues, updating third-party systems with compliance documents and managing subcontractors carrying our requests including all associated documentation requirements.

**Duties and Responsibilities**:
This role is a mixture of customer service and administrative, system-driven tasks
Actively contribute to business success by maintaining expected performance standards
Responsible for effectively using the system and ensuring timely and efficient completion of requests in accordance with the customers’ requirements
Document review, including collation, distribution and filing according to policies and procedures
Handle queries from customers, clients and engineers related to outstanding and ongoing requests
Assist and support customers, clients and stakeholders in the logical troubleshooting of workflow issues impacting their requests
Maintain a collaborative relationship within the team
Provide recommendations for continuous improvement

**Sounds like you? To apply, you need to have**:
**Skill and Experience Qualifications**:
**Experience in operations is preferred, focused on**: Customer service
Technical support
Back-office work

Good verbal and written English communication skills
Proficiency in computer functions within MS Office Suite
Exceptional problem-solving skills and time management
Willing to work on shifting/rotating schedules
Bachelor’s degree preferred

**What we can do for you**:
What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.

Here at Elevate Brands, we are building the consumer products platform of the future, today. Our vision is to have an Elevate brand in every human's as we expand across the globe, selling on every major e-commerce marketplace within the next 5 years and our 10 year goal is to have an Elevate Brand in every human's hand, globally! Currently, we're looking for an **Amazon Reselling Operations Analyst** to join our **Operations** team. If you're a driven, self-starter who thrives in a fast paced, highly collaborative environment, come join our team!

**What you'll do as a Amazon Reselling Operations Analyst**:
Managing Purchase Orders:

- Receive final purchase order confirmation from the buyer that lists:

- SKU Description
- Manufacturer item code
- UPC code
- Physical product photo
- Expected Good Ready Date
- Qty of each SKU purchased
- Enter all PO information required in the Airtable logistics board.
- Once goods are available for pick up, the supplier must provide a packing slip (list of physical product they expect to ship)
- Confirm information on packing slip matches the information contained on the final purchase order.
- If there is a discrepancy and full payment has been made for the goods prior to picking up the alert the buyer to ensure we receive a refund for any goods we have been shorted.
- Work with the logistics department to arrange a pick up from the supplier. Supplier to provide all necessary information needed to schedule pick up.
- Once goods arrive at our 3PL partner they must provide a physical receiving report and you must reconcile the packing list against this receiving report.
- If there are any discrepancies and summary must be sent to the buyer who must work with the supplier and accounting to get a refund.

Creating FBA Shipments:

- Match information on the packing slip with the lowest ranked BSR ASIN for that product on Amazon. Must confirm 100% that each SKU is linked to the Amazon ASIN that matches the physical product.
- Create Amazon FBA shipments per the instructions of the buyer and provide all information needed to our 3PL partners to process the shipments.
- Reconcile Amazon FBA inbound shipments against final received quantities at Amazon and flag discrepancies for the reimbursement department so they can raise cases.
- Audit the inbound in-transit warehouses weekly in NetSuite and / or seller cloud to ensure the inventory amounts are accurate. If there are any errors in the automated reconciliation of these warehouses this must be flagged to the warehousing / inventory control team to fix.

Sales Operations:

- Enter the minimum and maximum prices per the buyer's instructions in our repricing software Seller Snap.

Reverse Logistics:

- Ensure inventory that is going to be charged Long term storage fees is removed from Amazon.
- Ensure inventory that has been flagged as unsellable is also removed from Amazon.
- Provide our 3PL partners with a list of physical products removed from Amazon by the Unique removal order ID number.
- 3PL partners must provide a reconciliation of inventory received against the list of items contained for each unique removal order ID number as well as the condition of each item.
- Raise discrepancies with the reimbursement department to open cases for missing items
- Once physical product has been received into our 3PL warehouse transfer quantity from our outbound in-transit warehouses in SellerCloud / Netsuite to the appropropriate 3PL warehouse.
- Based on the condition grade provide by the 3PL alert accounting to take the appropriate inventory write down:

- 1 = Brand new condition. No write down.
- 2 = Good quality can be sold as used. 50% write down.
- 3 = Mediocre quality can be sold as used. 75% write down.
- 4 = Damaged cannot be resold and must be disposed of. 100% write down.
- For Brand new condition inventory immediately schedule an FBA shipment in amazon to begin selling the product
- For used condition inventory, schedule an FBA shipment to amazon to begin selling the product but must be listed as Used if we are allowed to sell it. If cannot sell that item as used keep in storage at the 3PL for later sale on eBay / another marketplace or to liquidation companies. Used items should be stored in a virtual 'used warehouse'.

Amazon Listing Creation, maintenance and defense:

- Oftentimes listings get 'broken' on amazon whereby variations get spun off from the main listing. This is a problem because it reduces the SEO of the item and thus less people will see it. You will need to open cases with Amazon to get these orphan listings re-attached to the main parent listing.
- Sometime we will need to create a listing from scratch on Amazon. You will do this by finding the correct images for the product on google and following the instructions of the buyer.
- Monitor the account health of all seller central account we are reselling product through
- Respond to any correspondence required by Amazon needed to maintain good account healt

**Finance Operations Analyst I**

**ABOUT FIRST CIRCLE**

First Circle is deeply committed to driving productive economic growth in the world’s most exciting markets in SE Asia. We use intuitive product design and advanced data analytics to provide trade credit to un
- and under-banked SMEs in the Philippines.

Proprietary underwriting models in a data scarce environment have enabled us to create a $50b market in the Philippines soon expanding to a $200b SE Asia regional opportunity. Our customer-centric approach has resulted in a Net Promoter Score of 82 and negative net churn through time.

We believe in a meritocracy for our customers and our team: access to credit and career development based solely on performance and potential. Our team brings deep experience in finance, technology, growth and design from Morgan Stanley, Goldman Sachs, Bridgewater, Uber, and CompareAsiaGroup. We’re backed by some of the world’s best VC & DFI investors.

**ABOUT THE ROLE**
This role has primary responsibility for cheque management and collection, facilitation of rescheduled repayments with external partners and assistance in the execution of strategic process changes. The Finance Operations Analyst I will get a unique insight on how a combination of technology and a dedicated salesforce is able to assist customers throughout the entire customer journey.

**PERFORMANCE OBJECTIVES**

**Disbursement & Verification**
1. Liaising with customers on cheque collection and confirmation for timely disbursement
2. Accurately enter pertinent data points in First Circle & external systems to increase customer satisfaction with the disbursement process

3. Manage workload for fast and reliable execution to provide a consistent time taken to verify cheques

4. Pre emptively identify errors in information logged by the client to allow them to re-upload accurate information and assist them to get funds in their account in a timely manner

**Cheque management**
- Arranging pickup and receiving physical cheques from customers
- Cheque administration including daily warehousing of cheques, efficient monitoring and safekeeping of physical cheques as deemed necessary
- Liaising with the bank including day to day correspondence for repayment transactions and ensuring cheque actions are recorded accurately in the online portal
- Collaborate with multiple teams such as finance, sales, collections & legal counsel for verification, collection, repayments to swiftly solve issues

**Repayments**
1. Assist finance operations team in transactions postings as needed

**WE ARE LOOKING FOR THE FOLLOWING COMPETENCIES**

Don't worry if you don't yet meet all of them to a high standard, we will put in place a path for you to continuously learn and get better.

The ideal Finance Operations Analyst I must:

- With at least 1-2 years related work experience; Fresh graduates are also welcome to apply
- Have a Bachelor’s degree in accountancy, finance or related courses
- Knowledgeable in excel and could easily adapt to using multiple tools
- Have high attention to detail
- Good communication and interpersonal skills
- Have high sense of urgency and work ethics
- Have the ability to prioritize and handle multiple customer requests at the same time
- Have proven professional integrity and could be trusted with highly confidential information
- Easily adapt and be motivated by learning in a high-growth environment
- Preferably lives within Metro Manila

**Career Progression**

First Circle is deeply committed to a supportive meritocracy. The role will grow in complexity as the Company's needs evolve.

As our company grows, there are countless opportunities for vertical mobility. Your career is what you want to make of it.

Key Responsibilities:
+ Business Process Impact Assessment
+
+ Understand and forecast the impact that changes in account assignments have on overall business processes.
+ Evaluate how account assignments interface with various systems and tools.
+ Data Management & Reporting
+
+ Maintain and deliver standard and ad-hoc reports to sales and segment organizations.
+ Reconcile data across multiple sources, identify data irregularities, and implement corrections to ensure accurate variable compensation processing.
+ Sales Compensation and Performance Analysis
+
+ Play a key role in the monthly compilation and processing of sales reports, compensation calculators, and payout statements.
+ Deliver and monitor new hire reports to ensure timely distribution of compensation documents.
+ Highlight sales representative performance to plan through stacked rankings, outlier identification, and recognition of exceptions within the compensation plan design.
+ Coach sales managers and representatives on compensation plan mechanics, ensuring a thorough understanding of payout structures and opportunities to optimize plan performance.
Required Skills and Qualifications
+ Analytical Skills
+
+ Strong analytical thinking with the ability to interpret complex data sets and derive actionable insights.
+ Data Reconciliation Expertise
+
+ Experience in reconciling data between multiple sources and ensuring data integrity for compensation and performance reporting.
+ Technical Proficiency
+
+ Familiarity with CRM systems, sales performance tools, and other data management systems.
+ Proficiency in Excel, Tableau, SQL, VBA, Open AI is preferred.
+ Ability to understand and translate system outputs into business logic that supports sales processes.
+ Communication and Coaching
+
+ Excellent verbal and written communication skills for effective coaching and training of sales teams.
+ Proven ability to create clear, actionable reports for stakeholders at all levels, from sales managers to senior leadership.
+ Detail-Oriented and Process-Driven
+
+ Highly organized, with a thorough attention to detail in managing account assignments and data processes.
+ Ability to adapt to changing business needs and maintain compliance with established processes.
Experience and Education
+ Educational Background
+
+ A Bachelor's degree in Business, Finance, Data Science, or a related field is preferred.
+ Professional Experience
+
+ Previous experience in sales operations, or related analytical roles is highly desirable.
+ Demonstrated success in roles involving strategic planning, data analysis, and process optimization will be valued.
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

The Business Unit Head Mall Operations is a senior executive role tasked with leading the full operations and strategic direction of multiple business verticals within a large-format retail and lifestyle complex. The role oversees various customer-centric and revenue-generating functions such as entertainment, tech retail, transportation services, customer care, and strategic partnerships. The position requires strong cross-functional leadership and the ability to deliver operational excellence, business growth, and an exceptional customer experience.

Qualifications:

• Bachelors degree in Business Administration, Operations Management, or a related field; MBA or equivalent postgraduate degree is highly preferred.
• At least 15 years of progressive experience in large-scale mall operations , with a minimum of 5 years in a senior leadership role.
• Proven ability to manage diverse functions such as entertainment, retail services, venue operations, and customer care within a high-footfall property.
• Strong track record in business strategy, P&L management, and driving operational efficiency.
• Excellent leadership, stakeholder management, and team-building capabilities.
• High level of adaptability, strategic thinking, and results orientation.
• Experience in partnership development and customer engagement strategies is an advantage.
• Strong communication and decision-making skills.

Duties & Responsibilities:

• Lead and manage the integrated operations of various mall-based business functions (eg. Cinema, Entertainment, Tech Retail Operations, Mall Venue Management, Transpiration Services, Licensing & Strategic Partnerships, etc.)
• Develop and execute operational strategies to achieve business targets, enhance customer satisfaction, and optimize resource use.
• Ensure consistent implementation of service standards, operating procedures, and performance metrics across all units.
• Drive innovation and improvements in customer experience, digital integration, and space utilization.
• Work closely with senior leadership and cross-functional teams to align business unit goals with the overall mall strategy.
• Monitor market trends, foot traffic, and customer feedback to inform data-driven decisions and business enhancements.
• Establish and maintain relationships with key partners, vendors, and tenants to support commercial objectives.
• Manage and mentor business unit teams, fostering a culture of accountability, service excellence, and continuous improvement.
• Ensure compliance with internal policies, safety regulations, and operational guidelines.
• Provide regular performance updates and strategic insights to executive leadership.