Business Operations
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• Analyze and improve business processes to increase efficiency and effectiveness across departments.
• Develop and monitor key performance indicators (KPIs) to track operational performance.
• Collaborate with leadership and cross-functional teams to implement strategic initiatives.
• Prepare operational reports, dashboards, and presentations for senior management.
• Identify bottlenecks, risks, and opportunities in business operations and recommend solutions.
• Assist in budgeting, forecasting, and resource allocation processes.
• Support project management initiatives and ensure timely execution of operational projects.
• Standardize and document processes, policies, and procedures.
• Evaluate technology and tools to enhance operational efficiency
• Bachelor's degree in Business Administration, Management, Finance, or related field.
• Proven experience in business operations, project management, or process improvement roles.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills for cross-functional collaboration.
• Proficiency in MS Office Suite (Excel, PowerPoint, Word) and business analytics tools.
• Experience with CRM, ERP, or other operational software is a plus.
• Preferably with an experience in iGaming industry.
Business Operations Manager
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Whiten Beauty & Wellness is Hiring:
Operations Manager (High-Impact Role)
Whiten Beauty & Wellness is one of the fastest-scaling beauty empires in the Philippines. With 30+ branches nationwide and a billion-peso vision, we need more than just a manager — we need a
right hand in operations
.
Your Mission
- Take charge of daily operations
across branches — from staff to systems to client experience. - Ensure
smooth delivery & logistics
, no delays, no bottlenecks. - Oversee
franchisee coordination
: onboarding, franchise concerns, reporting, and alignment. - Liaise with franchise managers and escalate only what truly matters.
- Track KPIs, monitor progress, and ensure that all standards are executed at scale.
- Make
fast, smart, and right decisions
— keeping the CEO informed but empowered to focus on strategy.
We're Looking For
Proven experience in operations or business management (multi-site preferred)
Smart, fast, and decisive problem-solver
Strong leadership, with the ability to align multiple teams and stakeholders
Organized, detail-oriented, and KPI-driven
Comfortable handling
high responsibility
and
critical decision-making
Why This Role is Different
- You're not just managing — you're
owning operations in the absence of a COO
. - Direct access to the CEO: your decisions directly impact nationwide growth.
- Competitive salary + performance incentives.
- Career advancement in a
billion-peso scale-up
with global ambition. - Be part of a leadership team that is building one of the most
respected beauty empires in Asia
.
Business Operations Officer
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About Quipper:
As the leading all-in-one learning management system, we're on a mission to bring the best education to every corner of the world.
With engaging content aligned with the Department of Education's K-12-approved curricula, we empower every type of learner and make education accessible and exciting for everyone. But we're not just a company that cares about growth and profit – we care about making a positive impact in our community and beyond.
That's why we've created a highly innovative, exciting, and collaborative working environment that fuels our double-digit growth annually. You'll have the opportunity to work with a diverse group of top talent with experience in leading technology and e-commerce companies, including international top MBA grads, ex-Bigtech, ex-FMCG, and ex-Consulting firm leaders.
But most importantly, you'll be part of a team that's passionate about our mission. We believe that education is a basic right that should be available to everyone, no matter where they live or what their background is.
By joining us, you'll have the chance to bring your unique skills and talent to our team and make a real impact on education worldwide.
Apply today and help shape the future of learning with Quipper
Responsibilities:
- One of the key personnel responsible for the day-to-day operations of the organization, whose scope includes Business Governance, Internal Process Implementation, and Document Control.
- System administrator and one of the main resource persons for the company's CRM platform.
- Generate and monitor sales-related official documents (e.g. contracts, agreements, amendments, purchase orders, expenses) in a timely and accurate manner.
- Plan and design operation flow and tools to the company processes.
- Develop and integrate new workflows or modify existing ones related to process improvement and workflow optimization projects to streamline operations.
- Guide the teams to ensure they understand and follow optimized processes, by developing training manuals and conducting training sessions.
- Document, communicate, and implement sales processes.
- Automate work tasks from the different departments, either integrated to the CRM platform or utilizing another software
- Respond to CRM platform and process related queries, troubleshooting potential issues that may arise.
- Support the team to acquire skills for tools development.
- In charge of cascading with the related departments on the compliance of company policies, rules, and regulations.
- Ensure proper organization and storage of digital and physical sales-related official documents (e.g. signed contracts / agreements).
- Measure, evaluate, and report operations metrics.
Minimum Requirements:
- Must have a completed Bachelor's Degree in Business or Operations related course
- Must have 2+ years in an operations or equivalent role and working experience in a fast-paced environment; globally operating tech companies or management consulting is a plus.
- Must have 2+ years of experience in sales process automation (preferably as CRM administrator but not required) and other advanced functionalities.
- Basic calculation skills in a spreadsheet application (e.g. Excel, Google Sheets) is a must.
- Logical and critical thinker, who can devise potential workarounds or solutions.
- Detail oriented, process oriented, and highly attuned to administrative tasks.
- Good communication and interpersonal skills to explain, advise, and coordinate with other departments.
- Proactive and eager to contribute, resilient and highly adaptable to a fast-paced scale-up environment.
- Has great time management skills, and is able to complete tasks / answer inquiries within the expected time.
- Background in CRM Systems, Automation Tools, and Database Management as Administrator / Analyst / Developer.
- Expertise in Programming Languages such as Python, VBA, Javascript, etc., and Data
- Analytics such as PowerBI, SQL, Tableau, etc.
- Competency in Full Stack Web Development, Process Improvement and Quality Assurance.
- Proficient in MS Office or Google Workspace tools.
Competencies:
● Core
- Flexibility
- Initiative
- Self-Learning
- Attention to Communication
- Results Orientation
- Analytical Thinking
● Functional
- Good communication skills
- Problem Solving Skills
- Content-Related Skills
- Project Management Skills
- Content-Related Skills
- Strategic Thinking & Planning
- Data-Driven Mindset
Job Type: Full-Time, Regular
Work location: Hybrid Work Set Up (must be residing in or near Metro Manila)
Work schedule: Mondays to Fridays, with work during weekends or Philippine holidays, if
needed.
Business Operations Specialist
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Job Summary:
Ensure timely and accurate settlement from Partners to Vantage. Ensure timely and accurate settlement of Vantage obligations to Partners. Reconcile branch transactions to cash on hand and organize settlement components for proper recording
Responsibilities:
- Reconciliation and Settlement of all products and partners
a) Principal Amount
b) Commission
- Provide settlement information that is "fit to book" by key stakeholders
- Resolution of disputes with branches and Partners
a) Elevate to partner counterparts
b) Communication with branches and sub-agents
- Validation and reconciliation of branch transactions to cash
a) All Transactions
b) Shortage/Overage
c) Branch Expense and Utility
d) Cash Delivery/Cash Deposit
e) Accountability Reports
- Process Documentation and improvement
- Coordination with internal and external stakeholders
Qualifications:
- Bachelor's degree in Business, Finance, Accounting
- Proficient in Microsoft Excel
- Above average business communication skills (oral and written)
- Experience in banks, money changers, remittance companies and other financial institutions
About Us:
Vantage Financial Corporation (operating under the name e-Biz) is the Group's international money transfer service provider with additional offerings in its money change, bills payment, and airline ticketing services. Starting from just 3 service centers in 1999, e-Biz today operates in over 150+ locations across the country with an additional sub-agent network that complements its reach to over 1000+ locations nationwide.
Job Types: Full-time, Permanent, Fresh graduate
Benefits:
- Additional leave
- Flexible schedule
- Health insurance
- Life insurance
- Opportunities for promotion
- Promotion to permanent employee
- Work from home
Ability to commute/relocate:
- Taguig: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- Could you please indicate your earliest availability to begin employment?
Education:
- Bachelor's (Required)
Willingness to travel:
- 100% (Preferred)
Work Location: In person
Business Operations Associate
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At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in
and feel the difference.
Established in 1985 as a monitoring center and provider of communication services, Bosch Service Solutions Inc. today ranks among the leading international providers of Business Process Outsourcing services. Employing more than 4,000 associates in Europe, Asia and South America, Bosch Service Solutions Inc. provides and optimizes business processes for our customers.
Job Description
- Provides administrative and operational support to operations and service delivery teams.
- Assists in the preparation and processing of service agreements, contracts, and proposals.
- Coordinates with internal departments (finance, HR, IT, legal) to ensure smooth onboarding and service transitions for new clients.
- Manages and updates client information, service requests, and documentation in Salesforce.
- Tracks service performance metrics and generate regular reports for management review.
- Acts as the first point of contact for client queries related to contracts, billing, and service delivery timelines.
- Supports the operations/ sales team in lead tracking, pipeline management, and follow-up activities.
- Assists in the development and implementation of operational processes to improve service efficiency.
- Coordinates internal resources for client meetings, service reviews, and project updates.
- Monitors service-level agreements (SLAs) and ensure compliance with contractual obligations.
Qualifications
- Bachelor's degree in business administration, Operations Management, or a related field.
- 2+ years of experience in operations, sales support, or a similar role within a shared services environment.
- Proficiency in CRM (e.g., Salesforce,) and ERP systems.
- Strong organizational skills and attention to detail.
- Excellent communication and relationship management skills.
- Ability to manage multiple priorities in a fast-paced, client-focused environment.
- Amenable to work onsite
Additional Information
Kindly attach your resume in your application. Only shortlisted candidates will be contacted via email.
Business Operations Supervisor
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JOB SUMMARY
Area Supervisor plays a crucial role in overseeing the performance of franchise locations of company-owned stores.
JOB DESCRIPTION
- Manages the day to day operations in the company-owned stores.
- Responsible for delivering results in sales, profit and good service by ensuring that food is prepared and served according to set quality standards.
- Directs store workflow and continuously checks the quality standards.
- Ability to multitask while managing the daily operation of the store: stock inventory, people handling motivating and disciplining subordinates, training and developments.
- Must follow and enforce company policies, procedures and sanitation guidelines.
- Coordinates and negotiates with other departments to implement marketing initiatives.
- Leads, guides, trains, evaluates, and properly manages all subordinates and unleashes utmost of their potential.
- Mediates as necessary when there are customer's complaints or concerns that need reports the findings of the study.
- Scouts feasible locations to start up new company-owned stores.
- Spearheads on the ocular of prospect locations for new company-owned stores and reports the findings of the study.
- Facilitates the construction and other processes related to setting up of company-owned stores.
- Processes the needed requirements for starting up new company-owned store locations.
- Maintains the performance of the stores and proposes strategies to strengthen the results.
SPECIFIC DUTIES AND RESPONSIBILITIES
- Identifies, evaluates, and pursues business opportunities for the Company-owned stores.
- Reports daily activities by sending summary report as required by the Franchise Relations Manager.
- Arranges monthly or quarterly meeting schedules with potential leasing partners as necessary.
- Maintains a database opf existing and potential lessor with list of details and contact information.
- Schedules a meeting with potential leasing partners to acquire locations and leads the negotiations through presentation of the business.
- Monitors the performance of company-owned store locations by analyzing key performance indicators (KPI's) such as sales figures, profit margins, customer satisfaction scores, and operational efficiency metrics.
- Identifies emerging market shifts while understanding competition status in different markets.
QUALIFICATIONS
Education:
A Bachelor's degree in Business Administration, Management, Marketing, Master's Degree holder in Business Administration (MBA) or a similar qualification.
Skills:
Candidate must have excellent communication skills, customer service and leadership qualities.
Work Experience:
At least (3) years related work experience is required for this position.
Previous experience in supervisory or managerial role, preferably within the franchise industry or a related field, is typically required.
Experience in operations management, business development, or franchising is highly preferred.
Job Types: Full-time, Permanent
Benefits:
- Employee discount
- Opportunities for promotion
- Promotion to permanent employee
Work Location: In person
Business Operations Officer
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Responsible for supporting project planning and execution across different departments, ensures effective communication, compliance with policies, and accurate documentation. This role also monitors project performance, identifies and manages risks and non-conformities, and maintains quality standards throughout all project phases.
DUTIES AND RESPONSIBILITIES:
- Coordinate with Department Heads and Persons-in-Charge (PICs) in project planning, execution, closing activities, and reporting.
- Assess project performance, identifying potential risks and opportunities for improvement.
- Document and track project progress, including reports, meeting notes, and project plans, to ensure information is current and accessible.
- Communicate with HBUs and Department Heads to ensure project objectives are achieved.
- Act as a liaison between HBUs and PICs regarding project progress and performance.
- Review existing policies, procedures, and guidelines to confirm project applicability and compliance.
- Monitor non-conformities and recommend appropriate actions for resolution.
MINIMUM REQUIREMENTS:
- Bachelor's Degree in Industrial Engineering, Business Administration, or any related course
- Minimum of 2 years' work-related experience
- Excellent communication and presentation skills
- Organization and time management skills
- Proficient in MS applications (Word, Excel, PowerPoint)
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Business Operations Manager
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The Operations Manager is responsible to support our branches network organization, with the objective to facilitate and promote efficiency of the operations department. Proactively monitors all of the clinic branches and ensures that all the branches are well-organized in daily operations. Directs and motivates the operations team in order to achieve the overall corporate sales objectives. Coach, counsel and discipline the operations team. Plans, monitors, and appraises job results of the staff. Ensures that policies are implemented and followed, and suggests new ones. On the customer service side, he/she is responsible for providing excellent customer service to our patients, handling clinics scheduling organization, regular inquiries and complaints. He/she must have excellent communication, problem-solving, and customer service skills.
Operational Oversight
● Supervise day-to-day clinic operations across all branches to ensure consistent service standards.
● Monitor clinic performance and implement action plans for improvement.
● Ensure clinics comply with regulatory requirements and internal policies.
● Conduct regular site visits and operational audits.
Strategic Planning & Execution
● Collaborate with the management in planning,
● Analyze operational performance data and recommend improvements.
● Assist in expansion planning and implementation (new clinics, renovations, relocations), and business development.
Process Improvement
● Standardize and streamline clinic processes for efficiency and patient satisfaction.
● Lead the implementation of quality assurance and control systems.
● Identify operational bottlenecks and develop solutions.
Staff Management & Development
● Coordinate with HR for workforce planning, hiring, and staff movements.
● Support training programs and performance evaluations in coordination with the HRBP.
● Foster a positive work culture and team collaboration across clinics. Vendor/Supplier & Asset Management
● Oversee procurement and vendor/Supplier performance to ensure timely supply and service delivery.
● Maintain oversight on clinic assets, equipment, and maintenance needs.
Reporting & Communication
● Generate regular reports on clinic performance, staffing, patient flow, and operational challenges.
● Act as the communication bridge between the head office and clinic branches.
● Participate in leadership meetings and represent the operations team in strategic discussions.
Qualifications:
● Bachelor's degree in Business Administration, Healthcare Management, or related field.
● At least 3-5 years of experience in operations management, preferably in healthcare or multi-branch setup.
● Strong leadership, organizational, and problem-solving skills. Knowledge of healthcare/dental clinic operations is an advantage.
● Excellent communication and interpersonal skills.
● Proficient in MS Office and business operations software/tools.
Key Competencies:
● Strategic Thinking
● Leadership & Team Management
● Process-Oriented Mindset
● Decision-Making
● Analytical & Critical Thinking
● Conflict Resolution
● Adaptability
Job Types: Full-time, Permanent
Pay: Php55, Php70,000.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Work Location: In person
Business Operations Associate
Posted today
Job Viewed
Job Description
Company Description
At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in
and feel the difference.
Established in 1985 as a monitoring center and provider of communication services, Bosch Service Solutions Inc. today ranks among the leading international providers of Business Process Outsourcing services. Employing more than 4,000 associates in Europe, Asia and South America, Bosch Service Solutions Inc. provides and optimizes business processes for our customers.
Job Description
- Provides administrative and operational support to operations and service delivery teams.
- Assists in the preparation and processing of service agreements, contracts, and proposals.
- Coordinates with internal departments (finance, HR, IT, legal) to ensure smooth onboarding and service transitions for new clients.
- Manages and updates client information, service requests, and documentation in Salesforce.
- Tracks service performance metrics and generate regular reports for management review.
- Acts as the first point of contact for client queries related to contracts, billing, and service delivery timelines.
- Supports the operations/ sales team in lead tracking, pipeline management, and follow-up activities.
- Assists in the development and implementation of operational processes to improve service efficiency.
- Coordinates internal resources for client meetings, service reviews, and project updates.
- Monitors service-level agreements (SLAs) and ensure compliance with contractual obligations.
Qualifications
- Bachelor's degree in business administration, Operations Management, or a related field.
- 2+ years of experience in operations, sales support, or a similar role within a shared services environment.
- Proficiency in CRM (e.g., Salesforce,) and ERP systems.
- Strong organizational skills and attention to detail.
- Excellent communication and relationship management skills.
- Ability to manage multiple priorities in a fast-paced, client-focused environment.
- Amenable to work onsite
Additional Information
Kindly attach your resume in your application. Only shortlisted candidates will be contacted via email.
Business Operations Coordinator
Posted today
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Business Operations Coordinator
Work setup: We operate in a hybrid work environment, and we encourage applicants who are open to working in the office two days a week to apply.
Work schedule: Monday to Friday, 2:00-10:00 pm Manila time
Employment type: Permanent
Location: Makati City, Metro Manila
Pay range: Php 27,000 to 35,000
We value transparency and want to ensure a good fit for both parties. We encourage applicants who are comfortable within the salary range to apply.
Discover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organisation proudly affiliated with the prestigious University of Cambridge.
We are looking for a dedicated Business Operations Coordinator to join our growing team in Partnership for Education. The ideal candidate will provide flexible and timely operational support to a range of key and complex operational processes such as, financial administration, travel booking, third-party commissioning, and interacting with key systems: SAP, OneTrust and SharePoint, and ad hoc support for the Business Operations Management team.
Partnership for Education is Cambridge University Press & Assessment's International Education department working with ministries of education, NGOs, and other partners to design and deliver education systems. We do this through a number of bespoke solutions including teaching and learning materials, curriculum reviews and development, assessment design and materials, teacher development, monitoring and evaluation, data management and analysis, and governance.
We are currently delivering projects in more than 20 countries across the world, including in Southeast Asia, Central Asia, Eastern Europe, the Middle East and Sub-Saharan Africa, working closely with experts across Cambridge University Press & Assessment, as well as departments at the University of Cambridge to deliver to exceptional standards.
Why Cambridge?
Cambridge University Press & Assessment is a world-renowned not-for-profit academic publisher and assessment organisation, proudly part of the prestigious University of Cambridge. With a legacy rooted in over 800 years of educational excellence, we are dedicated to unlocking the potential of learners and educators across the globe.
Joining Cambridge's second largest global office in the Philippines —operating for over 22 years with 1,300+ colleagues— means becoming a part of an extraordinary institution renowned worldwide. We are recognised as a Great Place to Work for three consecutive years, reflecting our inclusive culture, strong sense of purpose, and commitment to the professional growth and well-being of our people. At Cambridge, we don't just publish books or deliver tests—we empower progress, inspire curiosity, and champion the pursuit of knowledge.
What can you get from Cambridge?
At Cambridge, you'll become a part of a vibrant and forward-thinking community that transcends tradition, fostering a culture of continuous growth and personal development. Here, we provide the right environment for you to thrive, supporting your professional journey and empowering you to reach your highest potential, that is why our pay philosophy is intricately tied to your skills and competencies, ensuring that your compensation aligns with the unique value you bring to the role you are applying for.
The organization offers a wide range of benefits and opportunities including:
- Regular Employment on Day 1
- HMO Coverage and Life Insurance on Day 1
- Paid Annual Leaves (Vacation, Well-being, Flexible, Holiday, and Volunteering leaves)
- Vesting/Retirement package
- Opportunities for career growth and development
- Access to well-being programs
- Flexible schedule, hybrid work arrangement and work-life balance
- Opportunity to collaborate with colleagues from diverse branches that will expand your horizons and enrich your understanding of different cultures
What will you do as a Business Operations Coordinator?
Reporting to the Business Operations Manager, your accountabilities will include:
- Effective execution of key financial and operational processes.
- Support Partnership Travel Processes.
- Enhance collaboration and communication through directorate-wide initiatives.
- Contribute to the continual improvement and quality of Partnership processes, systems and tools
Please review the attached job description for further details on the role.
What makes you the ideal candidate for this role?
An ideal candidate has the following qualities:
Essentials:
- Strong written and verbal English skills; able to communicate effectively with stakeholders at all levels.
- Proficient in SharePoint and Microsoft 365 tools (Word, Teams, Outlook, Excel, PowerPoint), with advanced Word formatting and strong attention to detail.
- Excellent time management and prioritisation capabilities with the ability to meet deadlines and SLAs, or re-contracting
- Experience booking group international travel (flights, transfers, accommodation, visas)
- Able to follow instructions and processes with minimal supervision
Desirable:
- Knowledge of using SAP
- Experience of financial administration
Are you driven by desire to be part of a globally renowned institution that celebrates innovation, embraces inclusion, and empowers learners? Then, we invite you to Pursue your Potential with us.
Applications received through the system will be reviewed on a rolling basis and may close the vacancy once sufficient applications are received. Therefore, if you are interested, tailor-fit your CV (advantageous if you submit one with a Cover Letter) and submit as early as possible .