30 Bpo jobs in Tarlac City

We're Hiring: Group Leader – Customer Service

Location: ECC, Tarlac City

Shift: Shifting Schedule - Dayshift

Work Arrangement: Onsite

Employment Type: Probationary

Salary: ₱40,000 – ₱45,000 (Depending on Experience)

Start Date: ASAP

Job Highlights:

• Lead multiple customer service and support teams
• Opportunity to step in as Operations Manager when needed
• Responsible for performance tracking, reporting, and client communication
• Join a fast-paced, results-oriented environment

Job Description:

We are looking for an experienced Group Leader to oversee our customer service operations. The ideal candidate has strong leadership capabilities, excellent client management skills, and a proven ability to drive performance across multi-channel support teams.

Key Responsibilities:

• Ensure SLA and KPI targets are consistently achieved
• Manage daily operations for voice, non-voice, and technical support teams
• Analyze team performance and implement effective action plans
• Handle escalations and provide timely updates to stakeholders
• Coordinate staffing, schedules, and performance tracking
• Report performance metrics to the Operations Manager and clients
• Serve as acting Operations Manager in their absence

Qualifications:

• 5 to 7 years of experience in the BPO or contact center industry
• At least 2 years in a supervisory or team lead role
• Strong client relationship management background
• Experience in handling voice, email, chat, and back-office support
• Proven track record in meeting and exceeding operational goals
• Excellent leadership, organizational, and time management skills

Preferred Qualifications:

• Experience working with international clients
• Background in banking, financial services, or e-commerce support

HIRING HIRING HIRING

Customer Service Representative – Telco Account

Start Date: August 22

Location: IT Park II, Ninoy Aquino Highway, Barangay Tibag, 2300 Tarlac City

FREE 1-month accommodation for candidates residing outside Tarlac

GCash Fare Reimbursement: ₱150

Qualifications:

High School Graduate or Senior High Graduate

With or without BPO experience

Willing to work onsite in Tarlac City

Salary Package:

₱9,000 – ₱2 00

10% Night Differential

Paid Training

Interview Guide & Tips will be provided by me to help you succeed

Interested?

Send me a message for more details or submit your updated resume now

Job Type: Full-time

Pay: Php19, Php20,500.00 per month

Benefits:

• Free parking
• Health insurance
• Life insurance
• On-site parking
• Paid training

Work Location: In person

Join Our Team as a Customer Support Specialist – Financial Services

Are you ready to be the voice of one of the most trusted names in financial services? We're looking for driven individuals who are passionate about helping others and thrive in a fast-paced, customer-focused environment.

What You'll Do:

• Be the first point of contact for customers via phone, email, or chat—assisting with balance inquiries, transaction concerns, loan statuses, card activations, and more.
• Deliver clear, accurate, and helpful information while ensuring each interaction is professional, efficient, and positive.
• Log customer interactions and maintain updated, accurate account records using our internal systems.
• Identify complex issues and coordinate with senior support teams or back-office departments to ensure quick resolution.
• Follow company policies and comply with all regulatory requirements to protect customer data and ensure service integrity.
• Consistently meet—or exceed—targets for customer satisfaction, call quality, and resolution time.

What We're Looking For:

• At least 2 years of college education or a completed vocational/short course.
• Open to both fresh graduates and experienced professionals (background in financial accounts is a definite advantage).
• Strong communication skills in both English and Filipino.
• Sharp problem-solving abilities and keen attention to detail.
• Flexibility to work onsite on rotating shifts, including weekends and holidays.

Why Join Us?

Be part of a supportive team that values your growth, rewards excellence, and puts people first—every time. If you're ready to take the next step in your career and make a meaningful impact in the financial world, apply now and start your journey with us

Exciting Role Responsibilities:

Engage with Customers: Connect with customers via phone, delivering quick and professional assistance.

Solve with Care: Address concerns with empathy and patience, ensuring every interaction leaves a positive impression.

Provide Smart Solutions: Process orders, handle returns, and offer tailored solutions to meet customer needs.

Stay Organized & Follow Up: Keep accurate records and check in with customers to guarantee satisfaction.

Collaborate & Succeed: Work as part of a dynamic virtual team, supporting each other to achieve service goals.

Learn & Grow: Master products and services through comprehensive training and resources provided.

Requirements:

A positive attitude and eagerness to learn.

Strong written and verbal communication skills.

Basic computer proficiency and a reliable internet connection.

Must be at least 18 years old.

Hiring: Customer Service Representative

Location: Clark Pampanga

Start Date: September 10, 19, 25 & 29

Virtual Process Only - No Final Interview

Job Description:

We are hiring Customer Service Representatives for our onsite team in Clark Pampanga. This is a great opportunity for fresh graduates, career shifters, or anyone looking to start a stable job in a professional environment. No experience required — we'll train you.

No need to attent onsite interviews or report to the office — everything is done virtually

What We Offer:

• Competitive salary up to Php 27,000 monthly
• No final interview required
• Monthly Incentives, Night Differential Fee & HMO
• Paid training and career development
• Interview over the phone only
• No Berlitz, No Harver, No Mock Call

Qualifications:

• Must have good English communication skills
• Basic computer literacy
• Willing to work onsite
• Can start as soon as possible
• Open to applicants with or without BPO experience

How to Apply:

Apply Now and our recruitment team will contact you for a brief phone interview. No experience required.

Responsibilities:

• Handle inbound and/or outbound calls to assist customers with inquiries, requests, and concerns.
• Provide accurate product, service, or account information in a professional and courteous manner.
• Resolve customer issues efficiently while ensuring customer satisfaction.
• Document call details, actions taken, and resolutions in the system.
• Follow call handling scripts, quality standards, and compliance guidelines.
• Meet performance metrics such as call handling time, customer satisfaction score, and resolution rate.
• Escalate complex or unresolved cases to the appropriate department when necessary.

Qualifications:

• At least High School Graduate
• BPO experience preferred but not required (training provided).
• Open for fresh graduates
• Amenable to shifting schedules and onsite work.
• Willing to start immediately.

Job Types: Full-time, Permanent

Pay: Php20,000.00 per month

Ability to commute/relocate:

• Taguig: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

Earn up to PHP 27,000 Hiring Customer Service Representatives — Onsite in Clark Pampanga

Virtual Hiring Process | Interview via Phone Call Only | No Experience Needed

Start your career with us and enjoy exciting opportunities as a Customer Service Representative. We offer competitive pay, excellent benefits, and a supportive work environment where you can grow and succeed. No experience is needed—just bring your passion and willingness to learn.

Perks & Offer:

• Salary of up to PHP 27,000 per month
• Monthly incentives and performance bonuses
• Night differential pay
• HMO coverage with free dependents after a set tenure
• Career development and promotion opportunities
• Employee engagement programs and rewards
• Paid training starting on your first day.

Qualifications:

• With at least good English communication skills
• Willing to work onsite
• No experience required (fresh graduates and career shifters welcome)
• Computer literate and able to navigate multiple systems
• Customer-oriented with a positive and professional attitude
• Can start as soon as possible

How to Apply:

Apply now and submit your updated resume. Our recruitment team will contact shortlisted candidates directly. Please be active for a while once you send your resume, we'll call you immediately

Cognizant is a global organization serving clients across multiple industries with a deep set of offerings provided by our practice areas and supported by corporate and enabling functions. Employing roughly 270,000 talented associates worldwide, Cognizant is dedicated to anticipating and solving clients' toughest problems and enabling them to thrive in the digital era. Join us and Be Cognizant

Job Requirements:

• Open to Senior High School graduate
• Candidate with a minimum of at least 6+ months of any BPO healthcare experience
• Excellent written and verbal communication skills
• Willing to start immediately
• Work from home opportunity

Why Join Us?

• Competitive Salary & Benefits – Earn well while enjoying great perks
• Career Growth – Clear paths for promotions and skill development
• Supportive Work Environment – Join a team that values you
• Comprehensive Training – No experience? No problem We've got you covered
• Exciting Opportunities – Be part of a dynamic and growing industry

Ready to take the next step? Apply today

Embrace a global career with Cognizant - a leading organization catering to diverse industries worldwide. Our practice areas and supportive functions offer a vast array of opportunities for your talents. With a team of over 270,000 skilled associates, we are committed to Solving client issues and empowering them in the digital era. And that's not all - we have great news We have expanded HMO coverage. Now is the time to give back to your loved ones with healthcare coverage. Plus, as part of our dedication to your growth, the Cognizant Learn Academy offers free training Step into the future with us and become a part of Cognizant's success story

Qualifications:

• Open to fresh graduates
• At least 3 months healthcare experience required
• Must have good communication skills
• Hybrid setup
• Must be a Tarlac resident
• Willing to work on shifting schedule

Why Join Us?

• Competitive Salary & Benefits – Earn well while enjoying great perks
• Career Growth – Clear paths for promotions and skill development
• Supportive Work Environment – Join a team that values you
• Exciting Opportunities – Be part of a dynamic and growing industry

Ready to take the next step? Apply today