109 Billing Staff jobs in the Philippines
Medical Billing Claims
Posted 27 days ago
Job Viewed
Job Description
br>-Minimum of 1 year of experience in medical billing, insurance claims, or a related field.
-Must have at least 6 months of BPO experience handling healthcare accounts
-Strong English proficiency, both verbal and written.
-Familiarity with healthcare regulations and industry guidelines.
-Excellent communication skills with the ability to make outbound calls to insurance companies and payors.
-Detail-oriented and able to maintain accurate records.
-Ability to work independently while adhering to internal guidelines and procedures.
-Proficiency in Microsoft Office Suite or similar software; experience with medical billing software is a plus.
-Willing to start ASAP
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Key Responsibilities:
-
1. Outbound Calling:
Make outbound calls to insurance companies and payors to collect essential information, including claim statuses, denial reasons, and any additional relevant details.
Conduct all calls in full compliance with the Client's guidelines and applicable healthcare regulations.
Maintain professionalism and ensure clear communication during each call.
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2. Data Categorization and Labeling:
Accurately record, categorize, and label calls or information gathered using the taxonomy and definitions provided by the client.
Ensure all claim statuses and call outcomes are properly labeled for consistency in reporting and easy analysis.
Deliver categorized data in periodic reports or through the portal developed by client, following the requested format and frequency.
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3. Call Transcript Analysis:
Analyze recorded call transcripts to extract actionable insights, identifying trends, recurring denial reasons, and other patterns.
Compile findings into periodic reports, providing valuable information to the Client to support process improvements and optimize workflows.
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Salary : 33,000 / Sign bonus
Work Location : Alabang / Onsite
Billing Clerk
Posted today
Job Viewed
Job Description
- With experience in Cashiering is an advantage.
- With excellent Customer service and Communication skills.
- Must be a team player, Good Computer Skills and with keen attention to details.
**_JOB OVERVIEW: _**
- Provides a positive customer experience with fair, friendly, and courteous service.
- Resolves customer issues and answers questions.
- Provides pricing information by answering questions.
- Maintains checkout operations by following policies and procedures and reporting needed changes.
- Maintains a safe and clean working environment by complying with procedures, rules, and regulations.
- Act as a Petty Cash Fund Custodian of the branch. Performs cashiering duties such as receiving payments handed by customers and issuing of receipts (PR, CR, TR, OR). Also, assists in counter sales when needed.
**Salary**: Php11,000.00 - Php13,000.00 per month
**Benefits**:
- Company Christmas gift
- Company events
- Opportunities for promotion
- Promotion to permanent employee
Schedule:
- Day shift
Supplemental Pay:
- 13th month salary
- Anniversary bonus
- Bonus pay
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Puerto Princesa City, Palawan: Reliably commute or planning to relocate before starting work (required)
Medical Billing Claims Specialist
Posted 8 days ago
Job Viewed
Job Description
WORK LOCATION: Alabang, Muntinlupa br> WORK SETUP: Onsite
WORK SCHEDULE: Night Shift
QUALIFICATIONS
-Minimum of 1 year of experience in medical billing, insurance claims, or a related field
-Must have at least 6 months of BPO experience handling healthcare accounts
-Strong English proficiency, both verbal and written
-Familiarity with healthcare regulations and industry guidelines
-Excellent communication skills with the ability to make outbound calls to insurance companies and payors
-Detail-oriented and able to maintain accurate records
-Ability to work independently while adhering to internal guidelines and procedures
-Proficiency in Microsoft Office Suite or similar software; experience with medical billing software is a plus
-Willing to start ASAP
RESPONSIBILITIES/DUTIES
-Make outbound calls to insurance companies and payors to collect essential information, including claim statuses, denial reasons, and any additional relevant details
-Conduct all calls in full compliance with the client’s guidelines and applicable healthcare regulations < r> -Maintain professionalism and ensure clear communication during each call
-Accurately record, categorize, and label calls or information gathered using the taxonomy and definitions provided by the client
-Ensure all claim statuses and call outcomes are properly labeled for consistency in reporting and easy analysis
-Deliver categorized data in periodic reports or through the client’s portal, following the requested format and frequency < r> -Analyze recorded call transcripts to extract actionable insights, identifying trends, recurring denial reasons, and other patterns
-Compile findings into periodic reports, providing valuable information to support process improvements and optimize workflows
Medical Billing Claims Specialist
Posted 8 days ago
Job Viewed
Job Description
WORK LOCATION: Alabang, Muntinlupa br> WORK SETUP: Onsite
WORK SCHEDULE: Night Shift
QUALIFICATIONS
-Minimum of 1 year of experience in medical billing, insurance claims, or a related field
-Must have at least 6 months of BPO experience handling healthcare accounts
-Strong English proficiency, both verbal and written
-Familiarity with healthcare regulations and industry guidelines
-Excellent communication skills with the ability to make outbound calls to insurance companies and payors
-Detail-oriented and able to maintain accurate records
-Ability to work independently while adhering to internal guidelines and procedures
-Proficiency in Microsoft Office Suite or similar software; experience with medical billing software is a plus
-Willing to start ASAP
RESPONSIBILITIES/DUTIES
-Make outbound calls to insurance companies and payors to collect essential information, including claim statuses, denial reasons, and any additional relevant details
-Conduct all calls in full compliance with the client’s guidelines and applicable healthcare regulations < r> -Maintain professionalism and ensure clear communication during each call
-Accurately record, categorize, and label calls or information gathered using the taxonomy and definitions provided by the client
-Ensure all claim statuses and call outcomes are properly labeled for consistency in reporting and easy analysis
-Deliver categorized data in periodic reports or through the client’s portal, following the requested format and frequency < r> -Analyze recorded call transcripts to extract actionable insights, identifying trends, recurring denial reasons, and other patterns
-Compile findings into periodic reports, providing valuable information to support process improvements and optimize workflows
Medical Billing Claims Specialist
Posted 8 days ago
Job Viewed
Job Description
WORK LOCATION: Alabang, Muntinlupa br> WORK SETUP: Onsite
WORK SCHEDULE: Night Shift
QUALIFICATIONS
-Minimum of 1 year of experience in medical billing, insurance claims, or a related field
-Must have at least 6 months of BPO experience handling healthcare accounts
-Strong English proficiency, both verbal and written
-Familiarity with healthcare regulations and industry guidelines
-Excellent communication skills with the ability to make outbound calls to insurance companies and payors
-Detail-oriented and able to maintain accurate records
-Ability to work independently while adhering to internal guidelines and procedures
-Proficiency in Microsoft Office Suite or similar software; experience with medical billing software is a plus
-Willing to start ASAP
RESPONSIBILITIES/DUTIES
-Make outbound calls to insurance companies and payors to collect essential information, including claim statuses, denial reasons, and any additional relevant details
-Conduct all calls in full compliance with the client’s guidelines and applicable healthcare regulations < r> -Maintain professionalism and ensure clear communication during each call
-Accurately record, categorize, and label calls or information gathered using the taxonomy and definitions provided by the client
-Ensure all claim statuses and call outcomes are properly labeled for consistency in reporting and easy analysis
-Deliver categorized data in periodic reports or through the client’s portal, following the requested format and frequency < r> -Analyze recorded call transcripts to extract actionable insights, identifying trends, recurring denial reasons, and other patterns
-Compile findings into periodic reports, providing valuable information to support process improvements and optimize workflows
Medical Billing Representative (WFH)
Posted 13 days ago
Job Viewed
Job Description
br>Job Duties and Responsibilities:
- Prepare and submit clean, accurate claims to insurance companies via electronic systems, mail, or fax.
- Respond to inquiries from providers, staff, and insurance companies regarding billing concerns.
- Identify, troubleshoot, and resolve billing discrepancies or complaints.
- Review accounts and recommend next steps to the Billing Team Lead for resolution or escalation.
- Perform collection activities including follow-ups, claim corrections, and resubmissions to third-party payers.
- Process insurance payments and maintain accurate daily deposit records.
- Generate and maintain daily, weekly, and monthly billing and collection reports.
- Participate in mandatory monthly staff meetings.
- Maintain strict confidentiality of patient health information and ensure full compliance with HIPAA regulations.
Qualifications:
- 1–3 years of proven experience in medical billing and collections. < r>- Proficiency in Electronic Medical Record (EMR) systems.
- Strong understanding of healthcare billing codes (CPT, ICD-10) and claims submission procedures.
- Familiarity with medical coding, third-party payer operations, and healthcare collections.
- Working knowledge of HIPAA and PHI confidentiality standards.
- High attention to detail and ability to create consistent financial workflows.
- Excellent communication skills for engaging with providers, staff, and documentation teams.
- Strong interpersonal skills and ability to thrive in a collaborative team environment.
Location: Philippines - Remote
Hours: Available during standard US business hours (9am-5pm EST or 8:30am-4:30pm EST)
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure proper operations of the department
Medical Billing Quality Analyst
Posted 23 days ago
Job Viewed
Job Description
Designation
Quality Analyst
Subordinate
Team Leader
Job Level
Intermediate
Department
Medical Billing/AR
Reporting to
Senior Operations Manager
PURPOSE OF THE POSITION
The Quality Analyst (QA) in the Healthcare Accounts Receivable (AR) and Medical Billing team plays a critical role in maintaining service excellence by ensuring compliance with billing standards, payer guidelines, and internal processes.
The QA monitors work quality, provides actionable feedback, and partners with operations and training teams to drive performance improvements and reduce error rates. This role serves as a key checkpoint in the quality lifecycleensuring claims are handled accurately and efficiently, supporting timely revenue recovery for our clients.
RESPONSIBILITIES
Audit a daily sample of billers' case transcripts.
Document audit results in a standardized tracker and ensure
completeness and consistency of findings.- Identify patterns and recurring errors from audit results and escalate major discrepancies or compliance risks to Team Leads or Ops Managers.
Collaborate with TLs and Trainers to align on recurring issues and plan targeted coaching or refresher training sessions.
Support calibration sessions to maintain scoring alignment with
client and operational leads.Provide clear and structured feedback to specialists based on audit results.
Handle QA-related inquiries, audit appeals, validate audit logic,
and update feedback if necessary.
Generate and analyze daily, weekly, or ad hoc QA reports to provide insights on team quality trends and process bottlenecks.
- Flag outliers, productivity-to-quality gaps, and compliance risks in collaboration with Operations and Training.
Prepare QA summaries for client-facing decks and internal reviews as needed.
Partner with Trainers and Operations to conduct joint root cause analysis and process refinement.
Participate in internal syncs, updates, or policy briefings to stay aligned with client expectations.
Support internal and external calibration sessions and provide QA representation in client or compliance reviews.
JOB REQUIREMENT
- Fluent in English (C1 level or above), with strong communication and leadership skills.
- Excellent verbal and written communication skills in English, with the ability to express ideas clearly and concisely.
- Be detail-oriented with strong analytical skills; Proficient skills with MS Office and Google Drive.
- Minimum of 1 year experience in healthcare AR, revenue cycle, or medical billing, with at least 1 year in a leadership role (external candidate).
- In-depth knowledge of billing practices, payer guidelines, denial management, and compliance standards (e.g., HIPAA).
- Strong analytical, decision-making, and problem-solving skills.
- Comfortable using billing systems, claim portals, and productivity monitoring tools.
- Ability to thrive in a fast-paced, client-driven environment.
- Able to work on Holidays is preferable.
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Billing Assistant
Posted 1 day ago
Job Viewed
Job Description
- Examines the work of invoicing/billing staff to ensure accuracy, resolving discrepancies are required. br>- Liaising with the logistics department and ensuring that goods are dispatched on time.
- Create and maintaining P.O invoices
- Check purchase order(P.O) number before processing of invoices
QUALIFICATION:
- College graduate
- With 1 year or above experience in invoicing
- Keen to details and highly organized
- Strong analytical and numerical skills
- Can start immediately
Billing Specialist
Posted 2 days ago
Job Viewed
Job Description
We are seeking a talented Billing Specialist to join our growing team at Talent Outsourcing Channel Solutions' in Davao City, Davao del Sur. In this full-time role, you will be responsible for managing the entire billing cycle, ensuring accurate and timely invoicing, and maintaining strong relationships with clients. br>
What You’ll Be Doing: < r>Review delivered goods and services, along with documents such as delivery receipts, prescriptions, and medical records, to ensure they are accurate and complete.
Log necessary authorizations to help ensure timely payments and avoid claim denials.
Process insurance updates promptly and obtain updated authorizations when needed.
Identify any missing or incorrect documents, then update or escalate them as required.
Request prescriptions and other supporting documents on time, and follow up to ensure they're approved.
Manage claim denials through resubmissions, appeals, or adjustments in line with company policy.
Prepare and send accurate invoices to clients in a timely manner.
Reconcile accounts receivable, investigate discrepancies, and resolve any billing-related issues.
Process and post customer payments, ensuring proper application of credits and adjustments.
Maintain accurate and organized records of all billing transactions.
Work closely with the finance team to ensure billing operations are smooth, accurate, and compliant.
Respond to client inquiries and resolve billing-related concerns with professionalism and care.
Help create and improve billing processes, policies, and procedures.
What we're looking for
Minimum 6 months of experience in accounts receivable, prior authorization or billing specialist role
Background in healthcare, insurance, or medical documentation environments
Strong analytical and problem-solving skills to identify and resolve billing discrepancies
Excellent attention to detail and ability to work with a high degree of accuracy
Proficient in using accounting software and spreadsheet applications
Good communication skills to liaise with clients and internal stakeholders
Knowledge of billing best practices and industry regulations
Ability to work independently and as part of a team
What we offer
At Talent Outsourcing Channel Solutions', we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, we offer a range of benefits, including:
Comprehensive health insurance package
Generous paid time off and sick leave
Opportunities for professional development and career advancement
Collaborative and inclusive company culture
Billing Staff
Posted 9 days ago
Job Viewed
Job Description
- At least 6 months experience in Billing, Invoicing or any accounting work-related experience is a plus. br>- Knowledgeable in SAP system is a plus but not required.
- Knowledgeable in MS Office applications and Google products is preferred.
- Data entry skills and natural aptitude for numbers are required. Computer literate.
- Exceptional accuracy and attention to details.