42 Billing Specialist jobs in the Philippines

**About this role:**
Wells Fargo is seeking a Customer Service Representative.
**In this role, you will:**
+ Support customers and ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
+ Interact with customer service team and perform moderately complex customer support tasks
+ Manage risk by following all policies and procedures and staying abreast of changes to them
+ Advocate for digital services such as online delivery of statements and other documents, eSign paperwork, and any other digital opportunities, as needed
+ Receive direction from customer service supervisor and escalate non-routine questions
**Required Qualifications:**
+ 2+ years of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, education
**Desired Qualifications:**
+ Completed 2nd year in college all units
+ Strong CSAT background
+ Preferred background in securities operations (e.g. trade processing, trade booking, brokerage services, derivatives, fixed income, etc
**Job Expectations:**
+ Amenable to 100% inbound support role
+ Wiling to work on permanent night shift schedule that follow US holidays
+ Amenable to 100% onsite reporting in Five/Neo Building 31st Street Bonifacio Global Taguig City
**Posting End Date:**
14 Sep 2025
**_*Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo ( .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy ( to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-

Financial Services Trainer in an individual contributer who would be handling internal learning and development programs focused on Financial Services accounts. Covering programs under the CFAI and Basic Fund Accounting Concepts.

**QUALIFICATIONS**:
Bachelors Degree in Accounting, Financial Managment, (equivalent) OR
At least 5 years experience working in an investment organization where understanding of products and processes were gained from experience.
At least 2 years experience creating learning and development programs, and have an understanding on how to prepare training needs analysis to fill in operational gaps.
Willing to learn and is a self starter.
Has the confidence to conduct face to face trainings or zoom training to share programs that are created
Have excellent english communication skills (at least B2)
Has the ability to engage learners in meaningful discussions about concepts that are being shared.

**Specific Duties & Responsibilities**:
Develop and Execute programs for entry level professionals, career shifters and expcerienced professional in the field of Investment Finance.
Conduct Training Needs analysis to understand focus areas of improvement for accounts.
Share knowledge and best practices learned from one account to the next.
.Temporary Work-from-Home setup due to COVID-19.
WFH equipment will be provided once hired.

Financial Services Trainer in an individual contributer who would be handling internal learning and development programs focused on Financial Services accounts. Covering programs under the CFAI and Basic Fund Accounting Concepts.

**QUALIFICATIONS**:
*

**Additional Information**
**Job Number**
**Job Category** Finance & Accounting
**Location** Fairfield by Marriott Cebu Mandaue City, A.C. Cortes Avenue, Cebu, Philippines, Philippines, 6014VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**HOTEL DESCRIPTION**
The 142-key Fairfield by Marriott Cebu Mandaue City is the first internationally branded hotel to enter the Mandaue market. The hotel offers a 60-seater restaurant, and has 3 event spaces with a total event space of 320 SQ M. The site is situated along A.C. Cortes Avenue in Mandaue City and is less than 20 minutes' drive from Mactan-Cebu International Airport.
**POSITION SUMMARY**
Check figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures. Follow-up and resolve past due accounts and vendor invoices until payment in full is received or resolved.
Coordinate tasks and work with other departments; serve as a departmental role model or mentor; assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you'll deliver on the Fairfield Guarantee - our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Introduction**
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
**Your role and responsibilities**
As an OTC Analysts/Specialist, you are responsible for handling OTC transactional tasks in the area of customer masterdata and credit management, billing and invoicing, document validation, order processing, cash application, cash collection and dispute management according to agreed procedures, process maps and Desk Top Procedures or other guidelines agreed with the client. You must establish and/ or maintain good relationship with client personnel, ensure that daily activities are fulfilled according to the timetable, procedures and business goals as agreed with Team Leader and deliver services as necessary to meet the SLAs and OLAs requirements from the area of your responsibility.
Your Roles and Responsibilities
Environment
Ability to cope with different situations, different requirements, uncertainty and stress; ability to modify goals and directions when needed.
Problem solving
Accurately accumulating information and its analysis; forecasting potential problems and planning; allowing for alternative, creative solutions and identifying most reasonable solutions.
Communication
Clear and concise in oral and written communication; attentive listening focused on understanding; adjusting the style of speech to the situation and to the audience; understanding and making use of accessible communication tools.
Effective cooperation with different units and teams inside and outside IBM; mutually respective and appreciating differences; building and strengthening relations; finding solutions favorable for both sides.
Impact
Striving for ambitious goals and continuously seeking better results by overcoming challenges along the way and proactively expanding knowledge.
Taking ownership by identifying needs, making informed decisions, and assuming responsibility for tasks and outcomes.
Per Process:
1. Order Management:
a. Enter and process customer orders in the system.
b. Verify order details for accuracy (pricing, discounts, contract terms). Ensure all orders are reviewed and processed within agreed timeframes, agreed credit limits and basing on full information required.
c. Coordinate with internal teams to ensure timely fulfillment.
d. Ensure incorrect orders (i.e., incorrect payment terms) placed in the system are highlighted to the client for revalidation.
2. Invoicing and Billing:
a. Assist in generating invoices based on completed orders.
b. Verify invoice accuracy and resolve basic discrepancies.
c. Ensure timely and accurate delivery of invoices to customers.
3. Credit, Collections, Disputes and Deductions:
a. Monitor assigned client portfolio and follow up with customers for overdue invoices.
b. Assist in resolving disputes or payment issues.
c. Maintain records of customer transactions and payment status
d. Adherence to the OTC Collections process within policy, with specific reference to prompt collection and escalation actions.
e. Achieve collections targets as defined by Team Leader, Manager and contractual SLAs or OLAs (CPI, KPI, GPI etc.).
f. Assist in reviewing customer credit limits and payment terms.
g. Flag potential credit risks to team lead or manager for issue resolution.
h. Maintain records of credit approvals and adjustments.
4. Cash Application:
a. Download & post bank statements according to plan
b. Apply customer payments against correct invoices on the customers' accounts.
c. Perform initial investigations for payment mismatches. Resolve unapplied/unidentified payments
d. Support bank reconciliation activities.
e. Achieve Cash Application targets as defined by Team Leader, Manager and contractual SLAs or OLAs (CPI, KPI, GPI etc.).
**Required technical and professional expertise**
1.) Graduate of BS Accountancy, Finance, Business, Economics, or other related management degrees with 2 to 4 Yrs of work experience. At least > 2 years in Account Receivable processes. At least 2-year experience in BPO setting.
2.) Excellent understanding or working knowledge of general finance and various finance concepts and principles.
3.) Advanced knowledge and understanding on Customer Masterdata Management, Order and Credit Management, Billing and Invoicing, Collections and Disputes, Deductions and Cash Application.
4.) Good knowledge and hands on experience in any related Accounting Software: SAP, Oracle, SalesForce or any large-scale ERP system is an advantage.
5.) Reliable experience in monitoring customer account statuses and results regarding cash application, customer masterdata set up and maintenance, billing or order management.
6.) Team Player - Experience in participating and collaborating in team meetings to gather/share information
7.) Ability to work independently in a fast - paced, dynamic setting while maintaining accuracy, prioritize tasks, manage multiple priorities and delivering against tight deadlines. Ability to achieve individual and Business metrics
8.) Demonstrated experience in meeting all baseline and project goals for accuracy and timeliness.
9.) Strong problem solving and analytical skills, results - oriented, Excellent follow up; negotiation, and trouble - shooting skills, good relationship - building skill
10.)Excellent written, oral and interpersonal communication skills. Advanced knowledge and skills in MS Excel.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Introduction**
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
**Your role and responsibilities**
As Order to Cash Practitioner, you are responsible for handling OTC transactional tasks in the area of customer masterdata and credit management, billing and invoicing, document validation, order processing, cash application, cash collection and dispute management according to agreed procedures, process maps and Desk Top Procedures or other guidelines agreed with the client. You must establish and/ or maintain good relationship with client personnel, ensure that daily activities are fulfilled according to the timetable, procedures and business goals as agreed with Team Leader and deliver services as necessary to meet the SLAs and OLAs requirements from the area of your responsibility.
Your Roles and Responsibilities
Environment
Ability to cope with different situations, different requirements, uncertainty and stress; ability to modify goals and directions when needed.
Problem solving
Accurately accumulating information and its analysis; forecasting potential problems and planning; allowing for alternative, creative solutions and identifying most reasonable solutions.
Communication
Clear and concise in oral and written communication; attentive listening focused on understanding; adjusting the style of speech to the situation and to the audience; understanding and making use of accessible communication tools.
Effective cooperation with different units and teams inside and outside IBM; mutually respective and appreciating differences; building and strengthening relations; finding solutions favorable for both sides.
Impact
Striving for ambitious goals and continuously seeking better results by overcoming challenges along the way and proactively expanding knowledge.
Taking ownership by identifying needs, making informed decisions, and assuming responsibility for tasks and outcomes.
Per Process:
1. Order Management:
a. Enter and process customer orders in the system.
b. Verify order details for accuracy (pricing, discounts, contract terms). Ensure all orders are reviewed and processed within agreed timeframes, agreed credit
limits and basing on full information required.
c. Coordinate with internal teams to ensure timely fulfillment.
d. Ensure incorrect orders (i.e., incorrect payment terms) placed in the system are
highlighted to the client for revalidation.
**Required technical and professional expertise**
1. Graduate of BS Accountancy, Finance, Business, Economics, or other related management degrees with 1- 2 years of Experience in Order to Cash (O2C) with basic accounting knowledge and understanding of various accounting principles.
2. Good understanding or working knowledge of general finance and various finance concepts and principles.
3. Applied knowledge and understanding on Customer Masterdata Management, Order and Credit Management, Billing and Invoicing, Collections and Disputes, Deductions and Cash Application.
4. Good knowledge and hands on experience in any related Accounting Software: SAP, Oracle, SalesForce or any large-scale ERP system is an advantage.
5. Experience in participating and collaborating in team meetings to gather/share information
6. Ability to achieve individual and Business metrics
7. Demonstrated experience in meeting all baseline and project goals for accuracy and timeliness.
8.Intermediate knowledge and skills in MS Excel
9. Excellent written, oral and interpersonal communication skills
10. At least a year of accumulated experience in collection preferably, business to business collections (B2B).
11. At least a year of accumulated experience in collections support (voice support) is required.
12. At least a year of accumulated experience in collections support (voice support) is required.
13. At least a year of accumulated experience in disputes management is required.
14. Ability to work independently in a fast - paced, dynamic setting while maintaining accuracy and delivering against deadlines.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Work Schedule**
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
**Job Description**
Business Job Title: Supervisor, Accounts Receivable
Career Band: 06
Career Track: Management
Position Location: Manila, Philippines
Direct Reports: Yes
Join Thermo Fisher Scientific and be part of a team that values performance, quality, and innovation. With our global presence and robust R&D investment, we provide resources and opportunities that enable significant contributions to the world.
**Position Summary:**
As a Supervisor of the Cash Allocations team, your role will involve overseeing the operations and performance of the team. The primary objective is to ensure the timely and accurate processing of the daily bank statements, achieve all Accounts Receivable (AR) targets relating to unallocated cash receipts while ensuring adherence to Service Level Agreements (SLAs). Additionally, you will be expected to meet the company's targets for effective team management and engagement.
The role would suit a candidate with excellent rapport building ability, strong verbal and written communication skills, strong people management and leadership skills. Experience in cash allocations and people management as well as a passion to achieve critical metrics are crucial to fully grasp the complexity of the role.
**Responsibilities:**
+ Responsible for performance management and development of the team through regular 1-1s and portfolio reviews
+ Responsible for achieving direct team's target by daily management of Key Performance Indicators related to cash application and adherence to Service Level Agreements
+ Prepare root cause analysis for misses and work on continuous performance improvement.
+ Lead the reconciliation process to ensure a strong receivable, in strong collaboration with the credit & collections teams.
+ Collaborate closely with the Credit & Collections, Treasury and Accounting teams to improve quality and cash flow and to ensure efficient processes.
+ Provide support in resolving unreconciled items and unknown customer receipts.
+ Maintain accurate documentation and information in compliance with existing processes and regulations.
+ Ensure smooth performance of month end activities such as account reconciliation, general ledger close and cash reporting.
+ Drive a culture of continuous process improvements with the goal of creating lean processes and standardization
+ Collaborate effectively with Internal and External Audit teams to facilitate testing procedures.
+ Deputize for Manager where required.
+ Undertake other projects and responsibilities as assigned.
+ Ensure the performance of all tasks is carried out in line with company policies, internal controls and Sarbanes-Oxley requirements.
+ Comply with equal employment opportunity laws, regulations and company policies related to discrimination in hiring, performance managing, promotion and compensation, including sexual harassment.
**Skills Required:**
+ Demonstrated strong leadership skills, ability to inspire and motivate team members, set clear expectations, and provide guidance and support.
+ Effective communication skills are critical in order to convey expectations, provide feedback, and lead successful negotiations.
+ Strong problem-solving skills to handle complex situations, identify root causes, and develop effective solutions.
+ Excellent organizational skills: being able to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.
+ Working collaboratively with other departments, such as Credit & Collections, Treasury and Accounting teams.
+ Flexibility and adaptability to changing business needs and priorities.
+ Excellent attention to detail to ensure accuracy in in processing, documentation, and reporting.
+ Solid understanding of basic and advanced accounting principles
+ In-depth understanding of end-to-end Accounts Receivable functions (credit, collections, cash allocations, reporting processes, and procedures).
+ Proven track record of excellent judgment and decision-making ability.
+ Demonstrated diplomacy, integrity and ethical standards.
**Qualifications and experience:**
+ Proficient in English.
+ University or College degree.
+ 6+ years of experience in a Cash Application function and 3+ years of experience leading an operational team in a fast-paced AR environment.
+ Proficiency in relevant software applications (e.g., SAP, Oracle, JD Edwards).
+ Excellent digital literacy with Microsoft Office software (Outlook, Excel, PowerPoint).
At Thermo Fisher Scientific, join our 100,000 outstanding minds and contribute to our mission to make the world healthier, cleaner, and safer. Apply today!
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

**About Abbott**
At Abbott, we're committed to helping people live their best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life. Today, 99,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve.
Point-of-care diagnostics is a growing and dynamic industry helping to improve clinical and economic outcomes globally. Abbott brings you a variety of expert view points on new innovations, insights, and impacts that are shaping the future of diagnostics.
Abbott Rapid Diagnostics (ARDx) is part of Abbott's Diagnostics family of businesses, bringing together exceptional teams of experts and industry leading technologies to support diagnostic testing which provides important information for treatment and management of diseases and other conditions.
**Description**
ARDx Philippines is now recruiting the position of AR Associate, the positions is based in Manila Philippines within our Global Business Services team located at Bonifacio Global City, Taguig. This role will be responsible for supporting the daily/weekly/monthly activities of the Credit & Collections team - Cash applications. This job description will be reviewed periodically and is subject to change by management.
**RESPONSIBILITIES:**
+ Daily posting of variety of payment types to invoices in SAP. Posting must be completed within deadline. Any unprocessed bank statement should be reported to the C&C team lead.
+ Access bank portals, downloading and saving of bank statements and other backup documents pertaining to cash posting.
+ Coding of remittance details received on different shared mailboxes
+ Reaches out to counterparts for unidentified/unapplied payments and request for posting instruction.
+ Posting of collections request - including set off, refunds, corrections, and write offs.
+ Perform daily cash reconciliation audit, match daily incoming cash received from the bank vs total cash posted to make sure that all payments are entered and recorded correctly.
+ Management of the Monthly Statements/Dunning Process.
+ Manage and respond to customer requests for copies of invoices, proof of deliveries and or statements
+ Manage customer disputes through FSCM Dispute Management and assign to customer services and/or Credit & Collections Team
+ Prepare communication to customers related to refunds, e-statements, etc.
+ Support with Month End activities that includes generation and submission Month-End Reports, generation of Monthly Statements, etc.
+ Support with various daily, weekly, and monthly reporting
+ Providing Bank with requested information and documentation
+ Work with Master Data team to ensure that accurate customer information is maintained in SAP.
+ Responsible for making sure any customer account changes are communicated to the relevant owner.
+ Monitoring the success of service provided and delivering an excellent customer experience.
+ Perform other assigned tasks and duties necessary to support the Credit & Collections Team
**BASIC QUALIFICATIONS | EDUCATION:**
+ Degree holder in the field of accounting, finance, or have relevant experience is required.
+ Minimum of 1 year working experience in accounts receivable.
+ Proficiency in MS Office Applications - Outlook, Excel, PowerPoint and Word.
+ Previous experience in cash application, dispute management, billing, and customer service.
+ Ability to prioritize and manage multiple responsibilities.
+ Experience handling tasks where attention to detail is critical to success
**PREFERRED QUALIFICATIONS:**
+ Previous experience in working with ERP, preferably SAP FI module is preferred but not required.
+ Previous working experience with North America and European counterpart is preferred.
+ Intermediate knowledge in accounting
**COMPETENCIES:**
+ Strong focus in accuracy, analytical skills, and attention to detail
+ Effective communicator, both articulate & verbally presentable.
+ Ability to understand and summarize data into high quality, accurate and usable summaries.
+ Self-starter, possesses flexibility and ability to work under pressure in a fast-changing environment and ambiguous situations.
+ Ability to work with cross functional teams is essential.
+ Enthusiasm and commitment to delivering quality results and perform multiple tasks with strict deadlines
+ Organize work effectively, reprioritize as new demands arise, and maintain strict confidentiality.
+ Ability to work with the commercial business units in different time zones.
+ Positive attitude, team player with a high level of initiative, energy and enthusiasm, and must have a can-do mindset.
+ Above average MS Excel skills
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email