1,016 Billing Analyst jobs in the Philippines

Job Title: Accounts Receivable – Billing Analyst

Location: Onsite (Pasay or Taguig)

Work Schedule: Shifting

Compensation: PHP 20,000 – PHP 27,000

We are looking for Accounts Receivable – Billing Analysts to join our team. The role involves supporting customers with billing inquiries, reconciling accounts, performing data entries, and ensuring smooth billing operations. The ideal candidate is detail-oriented, proactive, and able to collaborate effectively across teams.

Key Responsibilities:

• Partner with stakeholders to ensure billing processes run smoothly and customers receive timely support.

• Handle customer inquiries, identify issues, and contribute toward immediate and long-term solutions.

• Audit and validate billing data, reconcile accounts, and manage transaction entries.

• Provide guidance on billing processes to internal teams and help identify and resolve defects.

• Proactively recommend process improvements and operational enhancements.

• Support recurring and ad hoc reporting for internal and external stakeholders.

• Escalate unresolved concerns to management as needed.

Qualifications:

• Bachelor's degree in Finance, Accounting, or a related field.

• At least 2 years of experience in Accounts Receivable, Finance & Accounting, or a similar analyst role (BPO experience a plus).

• Strong verbal and written communication skills, with a customer service mindset.

• Highly detail-oriented with strong problem-solving skills.

• Experience with Netsuite or Oracle is an advantage.

From numbers to impact-shape the future of access solutions with your skills.

Turn numbers into results and create a lasting impact in the access solutions industry. Step into a global career in the access solutions industry without leaving home. As a Billing Analyst, you'll gain international exposure while making your mark in shaping safer and smarter environments worldwide. This is your chance to embrace growth, build expertise, and leave a legacy-all while staying rooted in your own country.

Job Description

As a Billing Analyst, you will manage service-related billing processes, handle calls, update records, and ensure accurate invoicing while maintaining strong communication with service teams and customers. Your role plays a vital part in ensuring efficiency, accuracy, and client satisfaction.

Job Overview

Employment type: Full-time

Shift: Day Shift

Work setup: Temporary WFH, Hub 7 Skyline Clark, Pampanga

Exciting Perks Await

• Competitive Salary Package
• Temporary WFH arrangement
• Prime office location in Pampanga (Conveniently accessible by PUVs, with nearby restaurants and banks)
• HMO coverage with free dependent upon regularization
• Day shift schedule
• Fixed weekends off
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit )
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

The Qualifications We Seek

Knowledge, Skills & Abilities Required:

• At least 2 years of experience in a customer service role using relevant software
• Advanced MS Excel skills with high speed and accuracy
• Strong general computer proficiency
• Friendly and professional phone manner
• Keen attention to detail

Special Competencies Required:

• Strong time management skills and the ability to meet deadlines
• Effective communication across all levels
• Excellent organization and coordination of paperwork and reporting requirements
• Efficient and assertive problem-solving skills with a positive attitude
• Proven ability to multitask

Key Performance Indicators (KPIs):

• Consistent quality of work and attention to detail
• Efficient time management and prioritization skills
• Timely and complete processing of tasks and documentation according to standards
• Achievement of service-related budget targets
• Professional demeanor and presentation
• Full compliance with relevant policies, procedures, and safety standards

Safety Requirements:

• Must take reasonable care for personal safety and ensure actions do not negatively affect the health and safety of others
• Expected to follow all reasonable safety instructions and cooperate with communicated policies and procedures

Education Level:

• High school graduate or holder of a certificate in Business Administration or Customer Service

Additional Information:

• Physical demands: Light lifting only; no strenuous tasks involved
• Confidentiality requirements: Must handle pricing of services and works with discretion

Your Daily Tasks

• Update service rates and other relevant contract details
• Accept 15-20 calls daily and validate if calls are legitimate
• Manage workflow and assign jobs accordingly
• Confirm and verify job completion
• Manage service inbox and email communications
• Assess urgency and identify when calls should be prioritized or escalated
• Invoice completed jobs
• Coordinate with service teams to resolve invoicing issues
• Ensure accuracy of collected information
• Perform other related tasks as assigned

About the Client

Redefining Access, Securing the Future

Our client is a global leader in access solutions, powering secure, seamless entry systems worldwide. From automated doors in airports and hospitals to biometric security in government buildings, their innovations span 70+ countries. With a mission to create smarter and safer environments, they value precision, reliability, and forward-thinking professionals ready to shape the future of access technology.

Welcome to Emapta Philippines

Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment. Apply now and be part of the #EmaptaEra

Your Role and Responsibilities :

As a Finance & Accounting Professional, you'll be able to do one of the below tasks/functions:

Billing Analyst;

• Handles Accounts Receivable functions/ activities
• Assist in generating invoices based on completed orders.
• Verify invoice accuracy and resolve basic discrepancies.
• Ensure timely and accurate delivery of invoices to customers.
• Attend Monthly AR Meeting to discuss On-Account and Suspense Account payments together.
• Review and update Desktop Procedures (DTP)

Required Professional and Technical Expertise :

• Graduate of BS Accountancy, Finance, Business, Economics, or other related management degrees with 2- 5 years of Experience in Order to Cash (Billing) with basic accounting knowledge and understanding of various accounting principles.
• With Basic understanding or working knowledge of general accounting and various accounting concepts and principles.
• Applied knowledge and understanding on Customer Masterdata Management, Order and Credit Management, Billing and Invoicing, Collections and Disputes, Deductions and Cash Application.
• Good knowledge and hands on experience in any related Accounting Software: SAP, Oracle, SalesForce or any large-scale ERP system is an advantage.
• Intermediate knowledge and skills in MS Excel
• Excellent written, oral and interpersonal communication skills
• Can work on flexible hours to meet changing work environment & schedule and to meet tight deadlines.
• Must be willing to work in UP Ayala Technohub, Quezon City.
• Must be willing to work on night shift.

Your Role and Responsibilities :

As a Finance & Accounting Professional, you'll be able to do one of the below tasks/functions:

Billing Analyst;

• Handles Accounts Receivable functions/ activities
• Assist in generating invoices based on completed orders.
• Verify invoice accuracy and resolve basic discrepancies.
• Ensure timely and accurate delivery of invoices to customers.
• Attend Monthly AR Meeting to discuss On-Account and Suspense Account payments together.
• Review and update Desktop Procedures (DTP)

Required Professional and Technical Expertise :

• Graduate of BS Accountancy, Finance, Business, Economics, or other related management degrees with 1- 5 years of Experience in Order to Cash (Billing) with basic accounting knowledge and understanding of various accounting principles.
• Minimum of 1 to 5 years work experience as a Billing Practitioner.
• With Basic understanding or working knowledge of general accounting and various accounting concepts and principles.
• Applied knowledge and understanding on Customer Masterdata Management, Order and Credit Management, Billing and Invoicing, Collections and Disputes, Deductions and Cash Application.
• Good knowledge and hands on experience in any related Accounting Software: SAP, Oracle, SalesForce or any large-scale ERP system is an advantage.
• Intermediate knowledge and skills in MS Excel
• Excellent written, oral and interpersonal communication skills
• Can work on flexible hours to meet changing work environment & schedule and to meet tight deadlines.
• Must be willing to work onsite in UP Ayala Technohub, Quezon City.
• Must be willing to work on night shift.

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.

We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world's most complex challenges and deliver more impact together.

Role description:

The Accounts Receivable Billing Analyst is responsible for Project Maintenance, Project Invoicing, Project Reporting and Analysis. Gives assistance to Project Managers and Stakeholders as required.

Role accountabilities:

• Setting up Projects in line with Project Managers requirements;
• Reforecasting projects in line with Project Managers requirements;
• Ensuring billing is completed as per Project Managers instructions;
• Includes Fixed Price invoicing and Time & Materials Invoicing;
• Monitor and manage invoices for assigned workload on the Invoice Status report;
• Attach final invoice packages on the accounts receivable line in Oracle;
• Verify receipt of contracts in Contacts Storage System (CLS) and record if the status should be classified as interim or final;
• Interface with Cash Receipts and Accounts Payable departments;
• Monitor validation reports for project set up issues and make necessary adjustments weekly;
• Carrying out inter-project time and expense transfers;
• Setting up variations;
• Checking and ensure the correct revenue recognition (POC%, cost, revenues, WIP, backlog);
• Interpret and clarify project results, deviations, underlying causes and corrective actions to be taken;
• Monitor work in progress & unbilled receivables;
• Maintaining forecast and actual project billing dates;

Qualifications & experiences:

• Bachelor's Degree in Accountancy or equivalent
• 1 to 3 years of relevant working experience.
• Exposure in Shared Service or Multinational environment is an advantage;
• Experience with ERP Systems is preferred; (Oracle, SAP & Microsoft Dynamics)
• Proficient in Microsoft applications (Excel, Outlook, PowerPoint and Word) is required;
• Excellent written and verbal communication skills in English Language;
• Good interpersonal skills with a customer service focus;
• Strong analytical and problem-solving skills;
• Results oriented;
• Proactive and a committed team player;
• Can work under pressure and minimal supervision;
• Can work on flexible hours to meet changing work environment and to meet tight deadlines.
• Experience working with and managing contracts preferred
• Proficient ability to detect errors and inconsistencies
• Has experience related to billing

Why Arcadis?

We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It's why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.

You'll do meaningful work, and no matter what role, you'll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you.

Together, we can create a lasting legacy.

Join Arcadis. Create a Legacy.

Our Commitment to Equality, Diversity, Inclusion & Belonging

We want you to be able to bring your best self to work every day, which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. At Arcadis, you will have the opportunity to build the career that is right for you. Because each Arcadian has their own motivations, their own career goals. And, as a 'people first' business, it is why we will take the time to listen, to understand what you want from your time here, and provide the support you need to achieve your ambitions.

The Billing Analyst will be responsible for providing administrative support to the sales team, ensuring smooth coordination between sales, logistics, production, and finance departments. This role plays a key part in managing customer orders, preparing sales reports, and maintaining accurate records.

Key Responsibilities

• Process and manage customer orders accurately and efficiently
• Prepare and issue quotations, sales invoices, and delivery notes
• Coordinate with logistics and warehouse teams to ensure billing transactions
• Support the sales team in scheduling meetings, appointments, and travel arrangements
• Monitor stock levels and coordinate with inventory control to avoid shortages or excess
• Assist with documentation required for food safety and regulatory compliance (e.g., product specs, batch tracking)
• Handle administrative tasks related to trade shows, product promotions, and customer events

Qualifications

• Bachelor's degree in Business Administration, Accountancy, and other related degrees
• Ability to manage multitask and meet deadlines in a fast-paced environment
• Knowledgeable in billing systems, ERP (NetSuite preferably), and other similar billing platforms

Job Type: Full-time

Benefits:

• Paid training

Work Location: In person

The Billing Analyst is responsible for processing, analyzing, and managing billing transactions to ensure accuracy, timeliness, and compliance with company policies and financial regulations. This role ensures proper invoicing, reconciliation, and resolution of billing discrepancies to maintain financial integrity and support business operations.

II. Duties and Responsibilities

Billing and Invoice Management

1. Generate, review, and issue accurate invoices to customers within two (2) days after delivery.

2. Ensure compliance with company policies and customer agreements.

3. Maintain proper documentation of all billing transactions.

Reconciliation and Dispute Resolution

1. Reconcile billing statements and accounts receivable records.

2. Investigate and resolve discrepancies or disputes related to invoicing.

3. Coordinate with internal teams and customers for billing clarifications.

Return Materials Authorization (Processing)

1. Process RMA requests including validation of returned items, issuance of credit memos, and coordination with the Sales and Warehouse Department.

2. Ensure Accurate and timely reporting of RMA transactions.

3. Maintain organized RMA documentation and track resolution timelines.

Financial Reporting and Compliance

1. Prepare billing reports and summaries for management review.

2. Ensure compliance with tax regulations, accounting standards, and financial policies.

3. Assist in internal and external audits related to billing activities.

Process Improvement and System Management

1. Identify opportunities to enhance billing processes and improve efficiency.

2. Utilize billing software and ERP systems for automated invoicing and reporting.

3. Support system upgrades and implementation of new billing technologies.

Job Type: Full-time

Pay: Php22, Php26,000.00 per month

Benefits:

• Health insurance
• On-site parking
• Paid training
• Staff meals provided

Experience:

• Billing Analyst: 1 year (Required)

Work Location: In person

About Netskope
Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security.

Since 2012, we have built the market-leading cloud security company and an award-winning culture powered by hundreds of employees spread across offices in Santa Clara, St. Louis, Bangalore, London, Paris, Melbourne, Taipei, and Tokyo. Our core values are openness, honesty, and transparency, and we purposely developed our open desk layouts and large meeting spaces to support and promote partnerships, collaboration, and teamwork. From catered lunches and office celebrations to employee recognition events and social professional groups such as the Awesome Women of Netskope (AWON), we strive to keep work fun, supportive and interactive. Visit us at Netskope Careers. Please follow us on LinkedIn and .

About the role:
Netskope is looking for an experienced Billing Analyst to join the finance team in the Philippines. Reporting to the Operations Manager, the Billing Analyst will ensure accurate and timely billing practices and accounts receivable transactions.

Shift:
Required Manila-based
EVENING/NIGHT SHIFT
(Mon 3PM to Sat 12AM)

Responsibilities

• Perform day-to-day processing of orders, Billings, and accounts receivable transactions
• Review and validate sales orders, customer contracts, POs in the billing system.
• Generate customer invoices for accuracy, completeness, and timeliness
• Calculate complex billing amounts and adjustments. Process invoices and credit and debit memos.
• Maintain multi-year billing schedules and execute monthly recurring billing operations
• Prepare monthly billing accrual and record journal entries
• Provide accurate balance sheet account reconciliations for accounts receivable
• Generate monthly-end and quarter-end reporting packages
• Support quarterly reviews and year-end audits by fulfilling external auditor requests
• Maintain and update billing and accounts receivable desktop procedures
• Support monthly financial statement close process, ensuring timely completion of billing and AR related tasks
• Reconcile Salesforce bookings with sales orders and billings
• Collaborate with cross-functional teams to establish billing processes for new products and services
• Assist in testing new order setups and SKU preparation
• Participate in system and process optimization projects to improve operational efficiency
• Asist with Sarbanes-Oxley documentation for internal controls around the Order to Cash cycle and participate in SOX testing as needed.
• Handling AR queries through Jira ticketing system.
• Assist with day-to-day collections and payment queries
• Assist with additional projects as assigned.

Requirements

• 5 years of progressive experience in Billing and Accounts Receivable processes
• Bachelor's degree in Accounting or Business or equivalent
• Related experience in the software industry
• Experience with Salesforce and NetSuite or subscription billing platforms is strongly preferred.
• Motivated self-starter with the ability to work independently, performing a variety of tasks under general supervision.

Education:

• Bachelor's degree in Accounting, Business or related field required.

Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statues, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.

Netskope respects your privacy and is committed to protecting the personal information you share with us, please refer to Netskope's Privacy Policy for more details.

At First Gen we take pride in our work of energizing the Philippines through clean power generation technologies. As we grow to become the best in the industry, we are continuously searching for talent who are driven, empowered, and passionate about making a positive difference in the world.

We provide employees with ample opportunities and resources that enable them to perform at their best, contribute value, and help us achieve our Mission of "forging collaborative pathways for a decarbonized and regenerative future."

First Gen wants you to be good at your job and be successful at it. To this end, we will invest in your professional and personal growth by providing you with the right tools to effectively carry out your role as well as learning and development opportunities to advance your career.

The Billing Analyst is responsible for preparing, validating, and analyzing customer invoices related to energy generation contracts, including Power Supply Agreements (PSAs), market settlements, and other power-related products & services. This role ensures billing aligns with energy output data, contractual pricing mechanisms, and regulatory standards. The analyst collaborates with operations, trading, finance, and regulatory teams to ensure accurate financial reporting and compliance.

Key Responsibilities:

• Generate and validate invoices for energy sales based on generation output, market pricing, and contract terms
• Analyze settlement statements from various Distribution Utilities, Independent Electricity Market Operator of the Philippines (IEMOP), the National Transmission Corp. (TransCo), and other service providers
• Interpret and apply complex power supply terms and service provisions in billing processes
• Reconcile energy production data with meter readings and market settlement reports
• Work with plant operations and energy trading teams to verify delivery and dispatch data
• Investigate and resolve billing discrepancies or disputes with customers or regulatory bodies
• Support monthly close processes, revenue accruals, and financial audits
• Inspect and process sales data for business insights and analytics
• Assist with reporting and compliance for DOE, ERC, and other regulatory entities

Requirements:

• Bachelor's degree in Accounting, Finance, Business, or a related field
• With experience in billing, preferably in utilities or the power sector
• Familiarity with energy tariffs, regulatory billing requirements, and utility billing systems
• Strong Excel skills and experience with data analysis
• Detail-oriented with strong communication and problem-solving skills
• Fresh graduates are also welcome to apply