Customer Service Representative (English and Mandarin bilingual)

Ayala, Pampanga Chevron Corporation

Posted 12 days ago

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1
**About Us**
Chevron is a leading multinational energy company with operations in over 180 countries. Founded in 1879, Chevron has a rich history of innovation and growth, making significant contributions to the global energy landscape.
Chevron markets Caltex® fuels, lubricants and other petroleum products in the Philippines. Our network of service stations, terminals and sales offices forms the backbone of our presence in the Philippines.
In March 2020, Chevron sold its 45% non-operated interest in the Malampaya natural gas field. This was the first natural gas development and largest industrial project in the Philippines.
From the Philippines, we provide operational support for Chevron offices on five continents. The workforce supplies transactional, processing and consulting services in areas ranging from finance to information technology.
Chevron operates through two subsidiaries in the Philippines. Our Downstream company is Chevron Philippines Inc. We also operate a business processes support organization through Chevron Holdings Inc.
There are two Chevron companies operating in the Philippines: Chevron Holdings Incorporated (CHI) and Chevron Philippines Incorporated (CPI).
CHI is a shared services center providing transactional, processing, and consulting services in the areas of finance and accounting, information technology, supply chain management, human resources, downstream customer service and marketing. Established in 1998, CHI serves Chevron affiliates in six continents around the world. Over the years, it has grown to be one of the leading members of the shared services industry in the Philippines.
CHI has received various recognitions as a top employer: the 2024 Circle of Excellence for CSR Company of the Year; 2024 Top 10 Fortune 500 companies; 2023 HR Asia best companies; 2022 Diversity Company of the Year; 2021 Asia's Best Employer Brand Award; 2021 Global Best Employer Brand Award; 2020 HR Asia Best Companies to Work for in Asia; 2019 Circle of Excellence, Top Employer Category at Asia CEO Awards, and the 2018 Wellness Company of the Year at the same Asia CEO Awards.
CPI markets the Caltex brand of top-quality fuels, lubricants, and petroleum products through a network of service stations, terminals and sales offices.
**About the Role**
We have an exciting opportunity for a **Customer Service Representative (English and Mandarin bilingual)** role. This role will be based in **6750 Building, Makati City, Philippines** .
**Responsibilities include, but are not limited to, the following:**
+ Receives enquiries and orders from customers via email or web-based ordering system
+ Submits price quotations for each delivery and enters the order into the web based online ordering system
+ Checks lubrication grade charts when customers are not sure of the correct product, checking port directory for nearest location if customer uses unknown port name and identifying competitive equivalents if any Chevron product is unavailable
+ Liaises with delivery agents to ensure product availability, delivery capability and any extra charge requirements
+ Communicates information back to customer or affiliate office and requests approval for all extra charges
+ Analyzing if products should be transferred from one delivery agent to another or delivered at a different port, depending on customer requirements, lead time and cost
+ Provides advice to customers on simple product applications and properties of our lubricants
+ Simple reporting from analytical dashboard for reporting and daily work
+ Provides back-up to other offices in the event of illness or extended vacations
+ This job may require after office work
**About You**
We know our greatest resource is the ingenuity, creativity and innovation of our people. Applications from motivated and talented individuals with a keen interest in the energy industry are encouraged.
**Knowledge, Skills, and Experience:**
+ Bachelor's Degree in any field
+ Candidate must be fluent in English and Mandarin to ensure that business operations with international customers are facilitated effectively
+ Two years minimum work experience
+ Experienced in managing customer expectations providing relevant advice including delivery locations and facilities
+ Preferably experience of managing and facilitating short-notice orders or 'emergency' requirements
+ Experience of working with credit departments ensuring clearance of orders
+ Must be able to deal with a worldwide customer base and communicate with people for whom English is not their first language
+ Excellent team working and capable of working to own initiative including confidence to make appropriate decisions
+ Proven capability to work to deadlines, working under pressure and ensuring delivery of required service
_Everything we do at Chevron is guided by our values and our commitment to The Chevron Way_ _( _. At the heart of The Chevron Way is our vision to be the global energy company most admired for its people, partnership, and performance._
_Participate in world-leading energy projects, advance your professional development and expand your career within an inclusive, collaborative and high-performing workplace._
**Benefits:**
+ Competitive salary
+ Allowances, medical and optical reimbursements
+ Health care coverage for you and your eligible dependents
+ Robust employee centered programs for health and wellness
+ Time-off to promote healthy work-life balance or to care for your family
+ Annual corporate incentive bonus when the company meets established goals
+ Recognition & awards program
+ Life insurance
+ Career development opportunities to all employees through onboarding, training and development, mentoring, volunteering opportunities and employee networking groups.
At Chevron, we are committed to fostering diversity and inclusion at all levels of our company and at all stages of the employee experience. We constantly strive to attract, develop and retain diverse Filipino talent. Globally, Chevron Corporation has achieved a rating of 100 percent in the Human Rights Campaign Equality Index for the past 17 years. The Index ranks American companies based on their commitment to equality in the workplace.
**Connect with us: **   
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Instagram (    
LinkedIn (   
Twitter (    
Chevron participates in E-Verify in certain locations as required by law.
Chevron Corporation is one of the world's leading integrated energy companies. Through its subsidiaries that conduct business worldwide, the company is involved in virtually every facet of the energy industry. Chevron explores for, produces and transports crude oil and natural gas; refines, markets and distributes transportation fuels and lubricants; manufactures and sells petrochemicals and additives; generates power; and develops and deploys technologies that enhance business value in every aspect of the company's operations. Chevron is based in Houston, Texas. More information about Chevron is available at .
Chevron is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or other status protected by law or regulation.
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Bilingual Compliance Auditor

Pandacaqui, Pampanga ₱250000 - ₱500000 Y The Lead Tree - Clark Outsourcing

Posted today

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Position Title: Bilingual Compliance Auditor (Spanish/English)

Work Set Up:Work From Home

Schedule: 9:00 PM to 6:00 PM PH Time

Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga

Quick Rundown:

We are seeking a highly dependable and detail-oriented Bilingual Compliance Auditor to support the day-to-day operational needs of our department. This role is critical in maintaining smooth administrative processes and ensuring accurate data and reporting across various functions. The ideal candidate is organized, proficient in Excel, and takes pride in delivering high-quality, reliable work with minimal supervision.

What You'll Do:

  • Provide administrative support, including auditing files and systems, data entry, accurate reporting, and communication coordination.
  • Create, update, and manage spreadsheets and reports in Microsoft Excel.
  • Analyze data and generate reports to support business decisions and operational transparency.
  • Ensure accuracy in data entry, documentation, and filing systems.
  • Collaborate across multiple departments to gather information, track project statuses, and follow up on outstanding items.
  • Maintain confidentiality and demonstrate discretion in handling sensitive information.
  • Identify opportunities for process improvements and help implement streamlined workflows.

What We're Looking For:

  • Strong proficiency in Microsoft Excel, including formulas, pivot tables, and data visualization. (Not required, but a plus)
  • Excellent attention to detail and accuracy in data entry and reporting.
  • 2+ years of experience in an administrative, operational, or reporting-focused role.
  • Highly organized with the ability to prioritize tasks and meet deadlines.
  • Excellent written and verbal communication skills.
  • Experience working independently in a remote environment is a plus.
  • Familiarity with Microsoft Office tools, Microsoft Teams, WorkRecords, Salesforce, and project management tools is preferred.
  • A dependable professional who consistently delivers high-quality work.
  • Someone who is detail-oriented, analytical, and naturally inclined to spot inconsistencies.
  • A strong team player who can communicate clearly and contribute to a collaborative work environment.
  • An administrative powerhouse who thrives in a structured and task-oriented role.

Why You'll Love Joining the CO Fam

At Clark Outsourcing, we're redefining what it means to work in a BPO. This isn't your regular office setup - it's where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise you'll have to experience it yourself to believe it.

Here's what's in store for you:

Health and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.

Beyond Work: Enjoy our in-office swimming pool (lowkey flex), CO Club gaming lounge, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.

Travel Opportunities: We send at least 20 staff per year to visit our clients in the US, UK, and Australia, giving you international exposure and experience.

Leave Benefits: Paid holidays, Earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave.

Extra Perks: Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our COol & flexible workplace.

Growth and Recognition: Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing Coaches

At CO, it's not just about work - it's about loving where you work. Ready to experience the best workplace ever? We can't wait to welcome you to the team

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customer service

San Luis, Pampanga ₱15000 - ₱30000 Y CORPORATE VISIONS INC

Posted today

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Job Description

As a Customer Service Representative, you will:

Handle customer inquiries via phone, email, or chat in a professional and efficient manner

Resolve concerns and provide accurate information to customers

Maintain customer satisfaction by delivering exceptional service

Work in a team-oriented environment with opportunities for growth and development

What We're Looking For

Excellent communication skills (verbal and written)

Strong customer focus and problem-solving abilities

Willingness to work on shifting schedules (including night shifts)

A positive attitude and eagerness to learn

Must be willing to work onsite

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Customer Service Representative

Magalang, Pampanga ₱216000 - ₱324000 Y HF BPO Recruitment

Posted today

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Job Description

Location: Clark, Pampanga Salary: Up to ₱27,000 per month Sign-on Bonus: ₱0,000



Why Join Us?
  • Next-level Compensation: Earn a competitive base salary of up to ,000, plus an exclusive ,000 sign-on bonus to jumpstart your career with us.
  • Quick and Easy Hiring: Our hiring process is 100% virtual and we have no final interview. We know your time is valuable, so we've streamlined our process to get you on board as quickly as possible.
  • Professional Growth: We provide comprehensive training and a supportive environment to help you succeed and grow in your career.
  • Convenient Location: Our office is located in the bustling hub of Clark, Pampanga, offering a vibrant work environment and easy access.


Job Responsibilities
  • Handle customer inquiries and concerns via phone, email, and chat with professionalism and a positive attitude.
  • Provide accurate information about products and services, and resolve any issues efficiently.
  • Maintain and update customer records with accurate details of interactions.
  • Work collaboratively with team members to ensure a seamless and positive customer experience.
  • Take the extra step to engage customers and ensure their satisfaction.


Qualifications
  • Excellent verbal and written communication skills in English.
  • A passion for customer service and problem-solving.
  • Computer literate and able to navigate multiple systems and applications.
  • A positive, can-do attitude and the ability to remain calm under pressure.
  • Open to all educational backgrounds—with or without BPO experience.
  • Must be willing to work on-site in Clark, Pampanga.


Ready to Apply?

Don't wait Our virtual hiring process is designed for your convenience. Just click the link below to apply and get started.

(APPLY NOW)

Message me on viber for a faster process

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Customer Service Representative

Arayat, Pampanga ₱216000 - ₱324000 Y HF BPO Recruitment

Posted today

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Job Description

Job Highlights:
  • Salary Range: ₱18,000 – ₱7,000 per month
  • Location: SM Clark, Pampanga
  • Virtual Process – Fast & hassle-free application
  • No Final Interview – One-day hiring process
  • Open for All – HS Grad, SHS Grad, College Undergrad, and College Graduate
  • No Experience Required – 6 months+ BPO experience is a plus

Job Description:

We are looking for Customer Service Representatives (CSR) to join our growing team at SM Clark, Pampanga. This role offers stability, competitive salary, and excellent benefits in a supportive work environment.

Responsibilities:

  • Handle customer inquiries via phone, chat, or email in a professional manner
  • Provide accurate information and solutions to client concerns
  • Maintain customer satisfaction through quality service
  • Document and update customer records in the system

Qualifications:

  • Open for High School, SHS, College Undergrad, and College Graduates
  • No BPO experience required (6 months+ experience is an advantage)
  • Good communication skills (verbal and written)
  • Willing to work onsite at SM Clark, Pampanga
  • Amenable to shifting schedules and holidays


Perks & Benefits:
  • Competitive monthly salary of ₱18,000 27,000
  • HMO coverage and government-mandated benefits
  • Paid training and night differential
  • Career growth opportunities
  • Fast application process – No final interview required


Apply now and start your career with us

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Customer Service Representative

Lubao, Pampanga ₱23000 - ₱27000 Y Private Advertiser

Posted today

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Job Description

We're Hiring: Customer Service Representative

Salary: ₱23,000 – ₱27,000 (Terms & Conditions Apply)

SITE: Clark Pampanga

Work Setup: 100% Onsite

Hiring Process: Virtual & Onsite – No Final Interview Required

Support: Full training, tips, and guidance provided until you receive a job offer

About the Role

We're looking for motivated and enthusiastic individuals to join our team as Customer Service Representatives. In this position, you will assist customers via phone, chat, or social media—responding to inquiries, resolving concerns, and delivering excellent service related to our products and services.

No prior experience is required. We provide complete training to help you succeed.

Key Responsibilities

  • Respond to customer inquiries through phone, email, or chat in a professional and timely manner
  • Resolve customer issues with patience and empathy
  • Process orders, handle returns, and assist with other service-related needs
  • Keep accurate customer records and perform necessary follow-ups
  • Work collaboratively with your team to achieve service targets
  • Stay informed about company products and services through ongoing training

What We Offer

  • No Final Interview: A simplified and stress-free hiring process
  • Training Provided: Comprehensive training with ongoing support
  • Flexible Scheduling: Options for both part-time and full-time roles
  • Open to All: Welcoming candidates from all backgrounds, including those with no previous experience
  • Career Advancement: Opportunities to grow within the company

Requirements

  • Positive attitude and willingness to learn
  • Strong written and verbal communication skills
  • Basic computer skills and access to a stable internet connection
  • Ability to work independently in a virtual setting
  • Must be at least 18 years old

How to Apply

Interested applicants can apply directly through our website or contact our hiring team for more details. We're here to support you every step of the way as you start your new career.

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Customer Service Representative

Magalang, Pampanga ₱23000 - ₱27000 Y Private Advertiser

Posted today

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Job Description

We're Hiring: Customer Service Representative

Salary: ₱23,000 – ₱27,000 (Terms & Conditions Apply)

SITE: Clark Pampanga

Work Setup: 100% Onsite

Hiring Process: Virtual & Onsite – No Final Interview Required

Support: Full training, tips, and guidance provided until you receive a job offer

About the Role

We're looking for motivated and enthusiastic individuals to join our team as Customer Service Representatives. In this position, you will assist customers via phone, chat, or social media—responding to inquiries, resolving concerns, and delivering excellent service related to our products and services.

No prior experience is required. We provide complete training to help you succeed.

Key Responsibilities

  • Respond to customer inquiries through phone, email, or chat in a professional and timely manner
  • Resolve customer issues with patience and empathy
  • Process orders, handle returns, and assist with other service-related needs
  • Keep accurate customer records and perform necessary follow-ups
  • Work collaboratively with your team to achieve service targets
  • Stay informed about company products and services through ongoing training

What We Offer

  • No Final Interview: A simplified and stress-free hiring process
  • Training Provided: Comprehensive training with ongoing support
  • Open to All: Welcoming candidates from all backgrounds, including those with no previous experience
  • Career Advancement: Opportunities to grow within the company

Requirements

  • Positive attitude and willingness to learn
  • Strong written and verbal communication skills
  • Basic computer skills and access to a stable internet connection
  • Ability to work independently in a virtual setting
  • Must be at least 18 years old

How to Apply

Interested applicants can apply directly through our website or contact our hiring team for more details. We're here to support you every step of the way as you start your new career.

This advertiser has chosen not to accept applicants from your region.
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Customer Service Representative

Pio, Pampanga ₱20000 - ₱30000 Y TaskNest Business Services

Posted today

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Hiring: Customer Service Representative

Location: SM City Clark, Pampanga

Account: Healthcare

Job Description:

We are hiring Customer Service Representatives for our onsite team in SM Clark, Pampanga. This is a great opportunity for fresh graduates, career shifters, or anyone looking to start a stable job in a professional environment. No experience required — we'll train you.

What We Offer:

  • No Harver, no Berlitz, no mock call
  • Interview over the phone only
  • Interview tips provided
  • Start ASAP
  • Supportive work environment
  • Open to fresh graduates and experienced applicants

Responsibilities:

-Provide technical support via phone, email, or chat

-Handle incoming customer inquiries via phone

-Accurately log all customer interactions

-Follow up to ensure full resolution of issues

Qualifications:

-Good English communication skills

-Willing to work onsite in Clark, Pampanga

-Amenable to shifting schedules

-Can start as soon as possible

-With or without prior BPO experience

What We Offer:

-Competitive salary up to Php 30,000 monthly

-Monthly performance incentives

-Night Differential Fee, Leave Credits & HMO coverage

-Paid training and career development

-Performance-based incentives

-Stable, long-term employment

How to Apply:

Apply Now and our recruitment team will contact you for a brief phone interview. No experience required.

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php20, Php30,000.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Flextime
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee
  • Work from home

Application Question(s):

  • Do you have call center experience? for how long?
  • Are you a former Concentrix/Convergys employee?
  • Do you have devices for virtual process? (Laptop/desktop with headphone)
  • Willing to work onsite?
  • Send your details here: Full name, Mobile number, Email, Location, Educational attainment

Work Location: In person

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Customer Service Representative

Magalang, Pampanga ₱144000 - ₱432000 Y GDV BUSINESS SERVICES CO.

Posted today

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VIRTUAL & QUICK PROCESS

NO EXPERIENCE NEEDED – START ASAP

We're hiring for Call Center Agents for our SM Clark Pampanga

Qualifications

  • Open to any educational background
  • Super easy account + full tips & guides provided
  • Earn up to ₱27,000 monthly
  • Fast and 100% virtual application process

APPLY NOW

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Customer service representative

San Fernando, Pampanga ₱26000 - ₱35000 Y TREXAN CAREER SYSTEMS

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Customer Service Representative (Newbie Account | Up to 26K | 35K Sign-On Bonus | Cebu IT Park)

Cebu IT Park, Cebu City

Full-Time | Onsite | BPO/Call Center | Fresh Graduates Welcome



Job Highlights:

  • Up to PHP 26,000 Salary Package
  • PHP 35,000 Sign-On Bonus
  • Monthly Incentives up to PHP 60,000
  • Virtual Application Process
  • One-Day Hiring Process
  • Open for High School (Old Curriculum), SHS, College Undergrad & Graduates
  • Pioneer Account – Start with a Growing Team
  • Tips & Guidelines Provided Before Interview


Job Description:

We are looking for enthusiastic and customer-focused individuals to join our Pioneer Customer Service Team in Cebu IT Park

As a Customer Service Representative, you will:

  • Handle customer inquiries via phone, email, or chat
  • Provide accurate information and resolve customer concerns
  • Maintain high satisfaction and quality standards


Qualifications:

  • No BPO experience required – Fresh graduates are welcome
  • At least High School Graduate (Old Curriculum), SHS, College Undergrad, or Graduate
  • Good communication and problem-solving skills
  • Willing to work onsite in Cebu IT Park


Perks and Benefits:

  • Competitive Salary (up to PHP 26,000)
  • PHP 35,000 Sign-On Bonus
  • HMO & government-mandated benefits
  • Opportunities for career growth in a pioneer team
  • Complete virtual application & basic assessments


How to Apply:

Click Apply Now and get hired in just one day Our recruitment team will contact you for a quick virtual process. Start your BPO journey with us today

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