14 Bilingual Korean jobs in the Philippines

You are joining Sutherland, a global business transformation company offering an integrated set of back-office and customer service support services.
One of the largest, independent process transformation companies in the world, Sutherland serves marquee clients in major industry verticals. With our head office in Rochester, New York, USA, Sutherland spans 60 location across 19 countries supporting 8 industries, focusing on delivering results that businesses can see, resulting in improved experiences that their customers can feel.As a Content Moderator, you will be responsible for screening user-generated content that is uploaded to an online platform.
**Job Description**:

- Backend content editing or content moderation process for social media.
- Functional knowledge of using MS Office (Excel)
- Provide back-up support to other group members in the performance of job duties as required.
- Perform Research work.
- It's a back office/ backend/ Non-Voice profile.
- Minimum 1 year working experience in Customer Service or Content Moderation
- Language Requirement - Korean and English
- The role is open to native speakers or Filipinos whom can speak, write and read Korean language
- Having either a Diploma or Degree in any major
- Should be willing to work in rotating shifts.

**Benefits**:

- Paid training

Schedule:

- 8 hour shift
- Rotational shift

Supplemental Pay:

- 13th month salary
- Overtime pay
- Performance bonus

**Education**:

- Senior High School (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- Korean (required)

**Introduction**
In this role, you'll work within Quote to Cash Team, where we provide sales support to our clients. Enabling IBM and IBMers to win by providing valuable end-to-end sales support and cash collection, innovating and simplifying how we do work to deliver with speed and quality, and constantly improving our skills to adapt to the needs of the future.
**Your role and responsibilities**
Will perform transactional tasks depending on the requirement of the accounts
Will analyze and understand contractual obligations and billing requirements for accounts supported
Required to manage multiple contracts/billings and to prioritize workload based on complexity, urgency, and business impact
Liaises with different Q2C and aligned functions (i.e. Techline, Finance, Project Mgrs, Delivery) to complete deliverables
Update/create process documents and training materials
Perform deep dive analysis for every escalation and completes action plans
Ensures that all transactions handled are in compliance of Brand and the account's business controls and audit guidelines which includes maintenance of order and deal artefacts as well as correspondences
Support CAS and audit requirements as needed
Serve as back up resource for other fulfillment activities as required.
Create Root Cause Analysis (RCA) for any service delivery upset or misses
Identify work process improvements and issue prevention activities.
Perform other tasks as required
Ability to manage and meet multiple deadlines on various concurrent projects with minimal management oversight
Ability to develop creative solutions to new problems
Ability to develop effective relationships with stakeholders at all levels, including those in remote locations and out of country
**Required technical and professional expertise**
Strong Microsoft Office skills
Has SQL knowledge and can create queries
Quick learner and can work with minimal supervison
Can navigate tools and follow instructions carefully
Excellent in Client Relationship Management
Highly organized and excellent in time management
**Preferred technical and professional experience**
Strong business writing, communication and presentation skills.
Can educate/lead the team in initiatves or projects
Critical thinker with good problem-solving skills.
Able to analyze trends and perform root cause analysis.
Drive simplification and identify opportunities for process improvement
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Our Purpose
TERADYNE, where experience meets innovation and drives excellence in every connection. We are fueled by creativity and diversity of thought, and in our workforce. Our employees are supported?to innovate and learn something new every day.
We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results.
Opportunity Overview
The Technical Support Representative is the primary interface for our Universal Robots (UR) & Mobile Industrial Robots (MiR) customers' hardware and software technical assistance. They are responsible for synthesizing both internal and external feedback and turning it into actionable items, working with the corrective actions, supporting teams and projects that will deliver solutions and address issues for the customers. Works with the partner organizations and other technical groups to ensure customer satisfaction on key accounts.
Business Hours: Monday - Sunday 24X7
Work Hours: 5 scheduled days, which may include weekends, holidays, and on-call
+ Communicate effectively with customers to understand and resolve their technical problems, through phone, email, or case tickets via an incident-tracking system or CRM (customer relationship management) tool.
+ Provide Tier 1 technical assistance to troubleshoot and diagnose hardware and software issues.
+ Manage multiple cases efficiently following the service-level agreement (SLA) and maintain detailed procedural documentation.
+ Resolve customer and field-reported faults, queries, and complaints as the first point of contact, using the tools and systems provided.
+ Adheres to the Incident Reporting and Escalation system and procedures.
+ Contributes to meeting the team goals, metrics, and key performance indicators.
All About You
We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you're ready to join us on this mission, take a closer look at the minimum criteria for the position.
+ Fluent in English and Korean languages.
+ Professional phone, verbal, and written communication skills.
+ Knowledgeable with the Microsoft Office package (Excel, Word).
+ Basic knowledge of web technology, email, and the internet.
+ Keen on details.
+ Demonstrate excellent workload management skills.
+ Flexibility with supporting "on-call" after-hours support and shifting schedules based on customer demand and/or group manpower shortages.
+ Bachelor's degree, preferably in a Technical or Engineering field (Mechanical Engineering, Electronics & Communications Engineering, Mechatronics, or related)
+ Minimum of 1 year of technical experience. Related experience in a customer support role is a plus.
+ We are only considering candidates local to the position location and are unable to provide relocation for this position. This position is not eligible for Philippine work VISA sponsorship.
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.
#LI-WQ1
Current openings may involve access to export controlled technology and may be subject to export licensing requirements prior to employment. ATTENTION APPLICANTS WITH DISABILITIES: If you're unable to access our on-line application due to a disability you may visit one of our locations or our Corporate Office at 600 Riverpark Drive, North Reading, MA and request a paper application form. In addition, you may also contact the HR Service Center at or contact them at for additional assistance. LitePoint, a Teradyne Company is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, age, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.

Fluent in both Korean and English
br>Previous customer service or call center experience is a plus.

Strong communication and interpersonal skills.

Ability to stay calm under pressure and handle difficult situations professionally.

Proficient in using computers, CRM systems, and other communication tools.

Willing to work flexible hours, including weekends or night shifts if required.

Email & Call support regarding online shopping items, delivery, and item concerns.
Other tasks will be assigned from time to time. br>
QUALIFICATIONS:

Can speak Korean & English, business level (With Topik level 5-6 certificate is preferred)
With BPO experience at least 1 year
Willing to work on a shifting schedule in the future

**About Abbott**
At Abbott, we're committed to helping people live their best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life. Today, 99,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve.
Point-of-care diagnostics is a growing and dynamic industry helping to improve clinical and economic outcomes globally. Abbott brings you a variety of expert view points on new innovations, insights, and impacts that are shaping the future of diagnostics.
Abbott Rapid Diagnostics (ARDx) is part of Abbott's Diagnostics family of businesses, bringing together exceptional teams of experts and industry leading technologies to support diagnostic testing which provides important information for treatment and management of diseases and other conditions.
**Description**
The position of Credit and Collections Analyst is within GBS team located at Bonifacio One Technology Tower, Bonifacio Global City, Taguig. This role will be responsible for supporting the daily/weekly/monthly activities of Cash Application and Collections activities under Credit & Collections team. This job description will be reviewed periodically and is subject to change by management.
**RESPONSIBILITIES:**
+ Acts as Subject Matter Expert for Cash Application and Collection activities in APAC region.
+ Experience in stakeholder management and have the ability take over tasks whenever the team lead is not around.
+ Proven team management experience and have the ability to address issues or concerns within the team then raise or update it to Team Lead.
+ Ensures process documents are updated.
+ Conducts best practice sharing and participates in effective team meetings.
+ Contributes to continuous improvement initiatives to optimize service quality.
+ Collaborates with other teams/shift for a possible standardization in the process.
+ Assists Team Lead on meetings with different Stakeholders
+ Daily posting of variety of payment types to invoices in SAP and other ERP. Posting must be completed within deadline. Any unprocessed bank statement should be reported to the C&C team lead.
+ Generating of Collection Worklist and Worklist Statistics.
+ Daily generation of Cash report and cash targets.
+ Perform daily cash reconciliation audit, match daily incoming cash received from the bank vs total cash posted to make sure that all payments are entered and recorded correctly.
+ Processing of Refund payments and entering bank details in SAP
+ Setting up and Processing of Direct Debits
+ Prepare communication to customers related to refunds, e-statements, etc.
+ Processing of Monthly Collection Dunning run.
+ Assigning new customer to different Collection portfolio.
+ Support with Month End activities that includes generation and submission Month-End Reports.
+ Support with various daily, weekly, and monthly reporting
+ Processing of Intercompany netting/transfers.
+ Perform other assigned tasks and duties necessary to support the Credit & Collections Team
**BASIC QUALIFICATIONS | EDUCATION:**
+ Degree holder in the field of accounting, finance, or have relevant experience is required.
+ Proficiency in MS Office Applications - Outlook, Excel, PowerPoint and Word.
+ Minimum 3 years of experience in cash application, collections, dispute management, billing, and customer service.
+ Proficient in Korean language both verbal and written communication skills required (Please note that due to work requirements, the language skill is essential to liaise with Korean and English speaking customers/stakeholders)
**PREFERRED QUALIFICATIONS:**
+ Previous experience in working with ERP, preferably SAP FI module.
+ Previous working experience with Asia Pacific counterpart is a plus.
+ Intermediate knowledge in accounting
+ Previous working experience preferably in large/global organizations
**COMPETENCIES:**
+ Should work well with the team and have the mentality to adapt to his/her environment and understand that people have different personalities.
+ Strong focus in accuracy, analytical skills, and attention to detail
+ Effective communicator, both articulate & verbally presentable.
+ Ability to understand and summarize data into high quality, accurate and usable summaries.
+ Self-starter, possesses flexibility and ability to work under pressure in a fast-changing environment and ambiguous situations.
+ Ability to work with cross functional teams is essential.
+ Enthusiasm and commitment to delivering quality results and perform multiple tasks with strict deadlines
+ Organize work effectively, reprioritize as new demands arise, and maintain strict confidentiality.
+ Ability to work with the commercial business units in different time zones.
+ Positive attitude, team player with a high level of initiative, energy and enthusiasm, and must have a can-do mindset.
**An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce.**
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email

You are joining Sutherland, a global business transformation company offering an integrated set of back-office and customer service support services.
One of the largest, independent process transformation companies in the world, Sutherland serves marquee clients in major industry verticals. With our head office in Rochester, New York, USA, Sutherland spans 60 location across 19 countries supporting 8 industries, focusing on delivering results that businesses can see, resulting in improved experiences that their customers can feel.As a Content Moderator, you will be responsible for screening user-generated content that is uploaded to an online platform.
**Job Description**:

- Backend content editing or content moderation process for social media.
- Functional knowledge of using MS Office (Excel)
- Provide back-up support to other group members in the performance of job duties as required.
- Perform Research work.
- It's a back office/ backend/ Non-Voice profile.
- Minimum 1 year working experience in Customer Service or Content Moderation
- Language Requirement - Korean and English
- The role is open to native speakers or Filipinos whom can speak, write and read Korean language
- Having either a Diploma or Degree in any major
- Should be willing to work in rotating shifts.

**Benefits**:

- Paid training

Schedule:

- 8 hour shift

Supplemental pay types:

- 13th month salary
- Overtime pay
- Performance bonus

**Education**:

- Senior High School (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- Korean (required)

Qualifications:

- Willing to work in Pasig
- Willing to work in shifting schedules

**Salary**: Php50,000.00 - Php100,000.00 per month

Schedule:

- Rotational shift

**Language**:

- English (preferred)
- Korean (preferred)

**SNAPSHOT**
Location: Open slots for Meycauayan, Bulacan
Company: Nestlé Business Services AOA, Inc.
Full-time, Hybrid
**POSITION SUMMARY**
Joining Nestlé means you are joining the largest food and beverage company in the world. At our very core, we are a human environment - passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future.
Our Team in Nestlé Business Services is in charge of delivering world class business support to our colleagues and clients in Nestlé globally. We are committed to deliver with passion, reliability, innovation, discipline, and excellence. Are you ready to join us?
**RESPONSIBILITIES**
+ Contribute to the success of the assigned E2E service by exceptionally delivering the function's KPI and SLA while using the language assigned. Serve as a language expert.
+ Learn and work on execution of PDP objectives and E2E plans in line with NBS Centre strategy.
+ To execute accurately and timely daily activities and functions as provided by the E2E assignment using the expected language expertise
+ Contribute to Continuous Improvements programs and standardization of processes across all markets in scope, whenever possible;
+ Execute identified business and internal controls
+ Execute PDP plan created in cooperation with the Line Manager
+ Analyze and check KPIs on quality of services provided and present during DORs;
+ Ensure compliance with Nestlé standards in all executed activities.
**REQUIREMENTS**
+ Can effectively communicate in English and Korean in a business setting
+ 1+ experience in any field/industry
+ With working knowledge in SAP or MS Applications
+ Proven ability to collaborate with cross-functional teams to deliver solid business results.
+ Willing to adjust shift schedule as demanded by the business
We are Nestlé, the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geographies, working with diverse teams and cultures. Want to learn more? Visit us at