38 Behavioral Health jobs in the Philippines
Behavioral Health Administrative Specialist
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Job Description
We are seeking a highly skilled and detail-oriented Behavioral Health Administrative Specialist to join our team. The ideal candidate will be fluent in both spoken and written English, with excellent communication skills and prior experience in psychiatric/behavioral health outpatient operations. This role requires a strong understanding of insurance systems and the ability to handle prior authorizations for psychiatric visits, medications, TMS, and Spravato services.
Key Responsibilities
- Manage prior authorizations for psychiatric services, including visits, medications, TMS, and Spravato.
- Support outpatient psychiatric and behavioral health operations.
- Communicate effectively with patients, providers, and insurance representatives.
- Navigate insurance systems to verify benefits, process claims, and resolve coverage issues.
- Maintain accurate documentation in the EHR system.
- Collaborate with clinicians and administrative staff to ensure seamless patient care.
Qualifications
- Fluency in both spoken and written English, with strong communication skills.
- Prior experience in psychiatric/behavioral health outpatient operations.
- Solid understanding of insurance systems and processes.
- Experience handling prior authorizations for psychiatric medications and treatments.
- Proficiency with AdvancedMD EHR or ability to quickly learn new EHR systems.
- Strong organizational and multitasking abilities.
- Detail-oriented with a commitment to accuracy and efficiency.
Preferred Experience
- Familiarity with TMS and Spravato treatment workflows.
- Previous use of AdvancedMD EHR system.
- Experience in patient-facing administrative roles in healthcare.
CSR (Behavioral Health Patient Navigator)
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Job Description
Responsibilities:
How this role makes an impact:
Our Behavioral Health Patient Navigators are part advocate, part liaison, and part guide. Their mission is to help ensure our enrolled mothers get the right care at the right time during their pregnancy journey, thereby maximizing health and wellbeing. This is done through a combination of systems monitoring, coordination across different functional areas, proper documentation, and a focus on the mother's experience.
Key Contributions:
Help design and lead projects related to postpartum education and messaging.
Provide support to patients regarding mental or behavioral health issues.
Collaborate on improvements to our patient navigation initiatives, especially regarding mental and behavioral health.
Monitor remote patients and their data through various systems and use existing policies and procedures to address issues as they arise.
Ensure timely and accurate documentation of all relevant data across different systems.
Use protocols and system data to refer mothers to the correct resource or care partner.
Deliver exceptional customer service and patient advocacy, with professionalism, confidentiality, and a focus on the experience and care of clients, partners, and stakeholders.
Actively engage in professional development to continuously improve existing skill sets
Other duties as assigned
Mental Health
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ROLE AND RESPONSIBILITIES
- Teleconsult/counseling for people in multiple countries like Malaysia, Philippines, Singapore, and Australia.
- Promote mental health with the members.
- Intake line supports multiple languages, global is expected to support only English/PHL calls.
- Interacts with members with diverse ethnicities across the world
- The process is not limited to calls intake, but also involves referral to In-country affiliate partners for face-to-face consult.
Your role is critical in allowing our members, families, facilities and health professionals to have greater confidence in the exceptional care we provide. And for you, an everyday opportunity to do your life's best work.SM
JOB QUALIFICATIONS
- Must have a PRC license for Psychologist (RPsy) or Guidance Counselor (RGC).
- Prior experience handling psycho traumatic cases required.
- With 3 years solid clinical experience required
- Should be amenable to report onsite and is willing to commit for full time employment.
WHAT WE OFFER
- Market Competitive Pay Levels
- Retirement Plan
- Medical Plan (HMO) from Day 1 of employment
- *HMO Coverage for dependents subject to enrollment procedures & hierarchy rule
- Dental, Medical, and Optical Reimbursements
- Life and Disability Insurance
- Paid Time-Off Benefits
- Sick Leave Conversion
- Tuition Fee Reimbursement
- Employee Assistance Program (EAP)
- Annual Performance Based Merit Increases
- Employee Recognition
- Training and Staff Development
- Employee Referral Program
- Employee Volunteerism Opportunity
- All Mandatory Statutory Benefits
WHO WE ARE
- Optumis the health care technology and innovation company of the UnitedHealth Group enterprise along with UnitedHealthcare.
- UnitedHealth Groupis a health care and well-being company with a mission to help people live healthier lives and help make the health system work better for everyone.
- We're a leading health solution and care delivery organization. Our work is complex, but our mission is simple: create a healthier world, with you at the center.
- As part of a Fortune 5 enterprise, we are improving the health care experience of over 125 million people around the world.
- We're a diverse team with operations across North America, South America, Europe, Asia Pacific and the Middle East. This includes our over 25,000 employees in the Philippines.
- Elevate your career with a leading health care company while improving lives.
Join us in evolving health care so everyone can have the opportunity to live their healthiest life. This is your opportunity to be part of a team that's dedicated to Caring. Connecting. Growing together
Mental Health
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Job Description
Company description:
ANZ Banking Group Limited
Job description:
About Us
At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
About the Role
Our Wellbeing and Safety function helps people work together to create a positive, safe, and inclusive workplace.
As a Mental Health and Wellbeing Specialist, you will help develop the programs, tools, and resources to support ANZ's Wellbeing and Safety strategy and the broader Talent and Culture priorities. The role will be responsible for the delivery of high-quality wellbeing and safety subject matter expertise in the development and implementation of projects focussing on various aspects of employee wellbeing supported by a knowledge of safety. You will at times, be required to engage with and support the management of key wellbeing providers, including ANZ's Employee Assistance Program provider.
The role will require you to think strategically, to analyse and interpret data around employee wellbeing, mental health and safety. You will also at times, work with different business areas to provide specialised wellbeing and safety support.
It is imperative that your output reflects ANZ's culture & values on diversity, inclusion and corporate responsibilities. You will be working in an agile way within the Wellbeing and Safety function.
Banking is changing and we're changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you'll be building your future, while helping to build ours.
Role Type: Permanent, Full-time
Role Location: Solaris One Building, Makati City
Work Hours: Dayshift schedules will be adhered to
What will you bring?
To grow and be successful in this role, you will ideally bring the following:
- Experienced Wellbeing and Safety professional
- Tertiary qualification in Wellbeing & Safety with a current qualification as a Safety Officer 3 or related discipline will be required or operational experience in wellbeing and safety
- Experience in assisting with the management and development of wellbeing programs in large, multi-site businesses.
- Negotiating, influencing, consulting and coaching skills with a strong ability to work as part of a team.
- Exposure in Agile Methodology would be well regarded
- Strong Prioritising skills when managing multiple projects
- Proven customer engagement and consultative skills that can be applied across multiple geographies
- Excellent verbal and written communication skills
- Advanced Excel and PowerPoint skills
You're not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we'd love to hear from you.
So why join us?
ANZ provides banking and financial services and operates across more than 30 markets. We are among the top 4 banks in Australia, the largest banking group in New Zealand and Pacific, and among the top 50 banks in the world. With more than 2,000 people, our team in Manila plays a critical role in executing our strategy and delivering what matters most to our customers and the bank. We continue to grow our professional services capabilities to support our customers around the world. Our expertise and services make us a bank, and our people, purpose, and culture make us ANZ. We're proud of the inclusive culture we're renowned for where 90 percent of our people feel they belong.
We provide our people with a range of benefits including access to health and wellbeing services. We also have flexible working options so that our people can 'make work, work for them'.
We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.
To find out more about working at ANZ visit You can apply for this role by visiting ANZ Careers and searching for reference number
Job Posting End Date
29/09/2025 , 11.59pm, (Melbourne Australia)
Mental Health
Posted today
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Job Description
About Us
At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
About The Role
Our Wellbeing and Safety function helps people work together to create a positive, safe, and inclusive workplace.
As a
Mental Health and Wellbeing Specialist
, you will help develop the programs, tools, and resources to support ANZ's Wellbeing and Safety strategy and the broader Talent and Culture priorities. The role will be responsible for the delivery of high-quality wellbeing and safety subject matter expertise in the development and implementation of projects focussing on various aspects of employee wellbeing supported by a knowledge of safety. You will at times, be required to engage with and support the management of key wellbeing providers, including ANZ's Employee Assistance Program provider.
The role will require you to think strategically, to analyse and interpret data around employee wellbeing, mental health and safety. You will also at times, work with different business areas to provide specialised wellbeing and safety support.
It is imperative that your output reflects ANZ's culture & values on diversity, inclusion and corporate responsibilities. You will be working in an agile way within the Wellbeing and Safety function.
Banking is changing and we're changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you'll be building your future, while helping to build ours.
**Role Type: Permanent, Full-time
Role Location: Solaris One Building, Makati City
Work Hours: Dayshift schedules will be adhered to
What will you bring?**
To grow and be successful in this role, you will ideally bring the following:
- Experienced Wellbeing and Safety professional
- Tertiary qualification in Wellbeing & Safety with a current qualification as a Safety Officer 3 or related discipline will be required or operational experience in wellbeing and safety
- Experience in assisting with the management and development of wellbeing programs in large, multi-site businesses.
- Negotiating, influencing, consulting and coaching skills with a strong ability to work as part of a team.
- Exposure in Agile Methodology would be well regarded
- Strong Prioritising skills when managing multiple projects
- Proven customer engagement and consultative skills that can be applied across multiple geographies
- Excellent verbal and written communication skills
- Advanced Excel and PowerPoint skills
You're not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we'd love to hear from you.
So why join us?
ANZ provides banking and financial services and operates across more than 30 markets. We are among the top 4 banks in Australia, the largest banking group in New Zealand and Pacific, and among the top 50 banks in the world. With more than 2,000 people, our team in Manila plays a critical role in executing our strategy and delivering what matters most to our customers and the bank. We continue to grow our professional services capabilities to support our customers around the world. Our expertise and services make us a bank, and our people, purpose, and culture make us ANZ. We're proud of the inclusive culture we're renowned for where 90 percent of our people feel they belong.
We provide our people with a range of benefits including access to health and wellbeing services. We also have flexible working options so that our people can 'make work, work for them'.
We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.
To find out more about working at ANZ visit You can apply for this role by visiting ANZ Careers and searching for reference number
Job Posting End Date
29/09/2025 , 11.59pm, (Melbourne Australia)
Mental Health Counselor
Posted today
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Job Description
Application Deadline:
30 September 2025
Department:
Global Service Delivery
Location:
Davao
Description
Job Title:
Mental Health Counselor
Location:
Davao, Philippines
Work Type:
Onsite
Work Hours:
8 hours per week
Work Shifts:
Sat 10.30pm-7.30am
Role Overview
We are looking for a compassionate and skilled Mental Health Counselor to provide professional support in a dynamic and fast-paced environment. This role involves offering individual and group counseling, facilitating mental health programs, and supporting overall employee well-being. The ideal candidate will have a strong clinical background, experience working with diverse populations, and the ability to navigate complex workplace challenges. Flexibility and adaptability are key, as this position operates within a 24/7 support model.
Key Responsibilities
- Scheduling and facilitating on-demand, short-term individual counseling sessions with a diverse corporate workforce in the Trust and Safety industry
- Scheduling and facilitating quarterly, structured wellness check sessions with all employees to assess overall state of wellbeing and needs
- Designing and delivering group activities and training focused on enhancing mental health literacy, increasing resilience and the development of healthy coping and distress management skills
- Facilitating group counseling sessions
- Triaging urgent clinical requests through a crisis management solution, assessing needs and scheduling on-demand crisis intervention sessions
- Accurately completing administrative duties including tracking session data, completing case notes, and scheduling of sessions in a timely manner
- Surfacing clinical emerging themes and patterns that arise within counseling and group sessions to your Clinical Lead
- Attending and participating in individual clinical supervision with your Clinical Lead to enhance your working practices
- Maintaining minimum CPD requirements as per the company policy and/or regulatory body requirements
NB. We support moderation teams across day and night shifts in 24/7/365 model therefore, flexibility is a must, including weekends and bank holidays. The role is fully onsite with no facility to work remotely at present.
Qualifications and Experience
- Minimum Bachelor's degree in psychology, psychotherapy or similar mental health related field
- Valid licence as a Psychometrician, Psychologist or Guidance Counselor from Philippine Regulation Commission (PRC)
- Minimum 100 direct hours providing individual therapy services
- 1+ years' experience delivering clinical services in the Philippines
- Broad range of experience working with diverse clients and groups of a young adult and adult population
- Strong presentation skills
- Expert group facilitation skills
- Fluent in written and spoken English & Filipino is mandatory
- Fluent ins written and spoken Ilonggo or Bisaya is desirable
- Demonstrated ability to engage clients and build relationships
- Prior experience working in a corporate setting is an asset
- Prior experience working with Trust and Safety professionals is an asset
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Mental Health Counselor
Posted today
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Now Hiring: Mental Health Counselor
BGC, Taguig | Full-time | On-site | Night Shift
About the Role
We're looking for a
Mental Health Coach
to join a Fortune 1000 company's workplace wellness program. This role is ideal for licensed professionals passionate about counseling, resilience-building, and helping employees thrive in both their personal and professional lives.
Why Join Us
- Modern corporate site in
BGC - Wellness activities
like Muay Thai, hip-hop classes, and learning workshops - 20% premium night differential
- Stable, one-year renewable contract with full-time benefits
What You'll Do
- Provide confidential counseling for employees on career, personal, and social concerns.
- Lead group sessions, wellness workshops, and psychoeducation activities.
- Keep accurate records, case notes, and follow-ups in line with ethical standards.
- Actively engage employees to promote wellness and resilience programs.
- Work with HR, wellness officers, and managers to support employee well-being.
- Respond promptly to urgent support requests and mental health concerns.
What We're Looking For
- Valid license:
RGC, RPsy, RSW, or RPm - Master's degree in
Guidance & Counseling, Psychology, or related field - Minimum
3 years' experience
in counseling, guidance, or workplace wellness - Willing to work
onsite in BGC
during the night shift - Strong interpersonal and communication skills; approachable and empathetic
Apply Today
Make an impact by supporting employee growth and resilience in a dynamic workplace.
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Mental Health Scheduler
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We are seeking a Mental Health Scheduler to coordinate client appointments, manage scheduling systems, and support both clients and therapists to ensure a smooth scheduling process.
Key Responsibilities
Appointment Scheduling & Coordination
- Schedule, reschedule, and confirm client appointments.
- Manage therapists' availability and update SimplePractice calendars.
- Send reminders and follow-ups to reduce no-shows.
- Optimize appointment slots for efficiency.
Client Communication & Support
- Respond to inquiries via phone, email, or chat.
- Provide instructions for telehealth sessions and assist with troubleshooting.
- Explain mental health benefits, including coverage and co-pays.
Administrative Support
- Maintain accurate records of appointments and cancellations.
- Track scheduling trends and recommend process improvements.
- Coordinate with the billing team on appointment-related matters.
Qualifications & Skills
- Excellent English communication skills (written & verbal).
- Experience in mental health or medical scheduling is required.
- Proficiency with EHR/EMR tools, especially SimplePractice.
- Strong organizational and problem-solving skills.
Job Type: Full-time
Pay: Php40, Php55,000.00 per month
Benefits:
- Work from home
Work Location: Remote
Mental Health Counselor
Posted today
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Job Description
MedGrocer's digitally-enabled wellness and population health programs, telehealth and medical services, and onsite medical staff work with hundreds of pharma companies and employers to improve the physical and mental health of over one million Filipinos every year.
Here at MedGrocer, you will contribute to innovative healthcare solutions that enhance accessibility and efficiency. Collaborate with a diverse team on impactful projects that improve lives while fostering your personal and professional growth.
The Mental Health Counselor facilitates programs to improve the mental health and well-being of clients.
Key Responsibilities:
- Ensures that consultations and psychotherapy are aligned with MedGrocer's scheduling system and teleconsultation protocols
- Collaborates with the Mental Health team for client triaging and escalations, and develops holistic mental health interventions for clients
- Coordinates with the Mental Health team and company representatives to align on protocols, provide operational reports, and assist in other requests related to the mental health program
- Assesses clients' mental and emotional well-being through wellness check-ins and emergency handling
- Monitors program effectiveness and suggests necessary improvements to further develop current systems
Minimum Qualifications:
- Currently taking a Master's degree in Psychology
- Willingness to work from home during the mid-day shift
- Preferably has a background in Mental Health or Employee Assistance Programs
Job Type: Full-time
Pay: Php30, Php40,000.00 per month
Application Deadline: 09/30/2025
Mental Health Specialist
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Job Description
At Intellect, we're a leading global mental health tech company now present in 100+ markets worldwide. We partner with Fortune 500 employers, governments, and leading tech platforms to deliver crisis care, trauma support, and workforce wellbeing at scale.
We're expanding our Trust & Safety clinician network to provide high-quality trauma-informed support for individuals in crisis or high-stress environments. Whether you are already experienced in trauma and T&S work, or looking to be upskilled through our in-house training and supervision, we'd love to hear from you.
Why Join Us?
- Employment flexibility: from freelance, part-time (a couple days per week) to full-time (5 days per week)
- Attractive compensation & flexible scheduling
- In-house trauma training & supervision if you're new to T&S work
- Minimal admin burden: we handle scheduling, billing, and ops support
- Regular supervision & CPD/CE credits (supervision once every 2 months)
- Diverse client base: supporting local users and global Trust & Safety teams
- Extra opportunities: webinars, crisis helplines, content creation, clinical leadership pathways for career progression (if keen)
What You'll Do
- Deliver 1:1 onsite/telehealth trauma-informed support for Intellect's clients
- Support individuals in Trust & Safety teams, high-stress roles, or post-trauma contexts
- Collaborate with our internal clinical team to strengthen programs and share best practices
- Be open to onsite work where client needs require it
Nice to Haves
(not mandatory — inhouse training will be provided if you're keen to upskill)
- Experience in trauma, crisis support, or Trust & Safety teams
Skilled in trauma-informed modalities such as:
Trauma-Focused Cognitive Behavioural Therapy (TF-CBT)
- Eye Movement Desensitisation & Reprocessing (EMDR)
Dialectical Behaviour Therapy (DBT) for trauma survivors Somatic Experiencing (SE)
Prior experience with EAP and/or adult counselling
Let's Talk
If you're ready to make a meaningful impact in trauma and crisis support and be part of a mission-driven global team, we'd love to hear from you.
With a range of freelance, part-time and full-time roles available, this is a great opportunity to expand your practice while joining one of the fastest-growing mental health platforms in the world.
Requirements
- Graduate of a Master's degree in Clinical Psychology, Counselling Psychology, or Guidance Counselling
- Active local license in good standing
- 1-3 years of post-Master's supervised clinical practice (internships count if part of a licensure pathway)
- Proficiency in English (local language skills a plus)