99 Banquet Manager jobs in the Philippines

Position Title: Banquet Manager

Rank: Manager

Reports To: F&B Manager and F&B Director

Department: F&B Service

Location: Mandarin Bay Resort & Spa, Station 2, Boracay Island, Malay, Aklan

Role Overview

The Banquet Manager is responsible for the planning, organization, and execution of all banquet events and conferences at Mandarin Bay Resort & Spa. This role ensures the seamless coordination of banquet operations, delivering exceptional guest experiences, and achieving departmental revenue and profitability goals. The Banquet Manager collaborates with other departments to uphold the resort's high standards of service excellence and brand values.

Key Responsibilities:

Operational Management

• Oversee all aspects of banquet event planning, setup, service, and breakdown.
• Ensure that all events run smoothly and efficiently, meeting or exceeding guest expectations.
• Maintain high levels of cleanliness, safety, and organization in banquet areas in compliance with resort standards and local regulations.
• Monitor the inventory of banquet equipment and supplies, ensuring timely replenishment and maintenance.

Guest Service Excellence

• Act as the main point of contact for clients during events, ensuring their needs are met promptly and professionally.
• Address and resolve guest concerns or issues related to banquet services.
• Ensure staff provides courteous, efficient, and personalized service during all banquet functions.

Staff Leadership & Training

• Lead, motivate, and supervise the banquet team, including servers, bartenders, and support staff.
• Develop and implement training programs to enhance staff skills, ensuring alignment with resort standards.
• Prepare and manage staff schedules to ensure adequate coverage for all events.

Sales & Financial Management

• Work closely with the Sales and Marketing team to maximize banquet bookings and revenue.
• Prepare and manage banquet budgets, monitor costs, and ensure profitability.
• Review banquet bills for accuracy before final billing and submit revenue reports as required.

Collaboration & Communication

• Coordinate with the Culinary, Engineering, Housekeeping, and other departments to ensure the smooth execution of events.
• Regularly attend meetings with the F&B team and other department heads to discuss upcoming events and feedback.
• Communicate client requirements clearly to all relevant teams to ensure proper event execution.

Key Qualifications & Competencies:

Education & Experience:

• Bachelor's degree in Hospitality Management, Hotel Administration, or related field.
• At least 5 years of experience in banquet operations or event management, with 2 years in a supervisory or managerial role (preferably in a 5-star resort or hotel).

Skills & Attributes:

• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Leadership and team management skills with a focus on coaching and development.
• Proficiency in banquet software or event management tools is an advantage.
• Financial acumen, including budgeting and cost control.

Physical Requirements:

• Ability to stand, walk, and move for extended periods.
• Comfortable lifting and moving banquet equipment when necessary.

Performance Indicators:

• Guest satisfaction scores for banquet services.
• Revenue growth and profitability of banquet operations.
• Staff engagement and performance metrics.
• Efficiency in event setup and breakdown times.

Job Type: Full-time

Work Location: In person

Job Summary:

The Banquet Sales Manager is responsible for driving banquet and event sales, managing client relationships, and ensuring exceptional service execution. This role involves identifying business opportunities, coordinating with operational teams, and maximizing revenue through strategic sales efforts.

Key Responsibilities:Sales & Business Development

• Identify and develop new business opportunities for banquet and event sales.
• Build and maintain relationships with corporate clients, wedding planners, and event organizers.
• Prepare and present sales proposals tailored to client needs.
• Achieve and exceed banquet revenue targets through proactive sales strategies.

Event Planning & Coordination

• Work closely with clients to understand event requirements and provide customized solutions.
• Coordinate with banquet operations, F&B, and other hotel departments to ensure seamless event execution.
• Conduct site inspections and client meetings to showcase banquet facilities.
• Ensure all event details, including menus, AV requirements, seating arrangements, and special requests, are well-coordinated.

Guest & Client Management

• Serve as the main point of contact for banquet clients from initial inquiry to post-event follow-up.
• Address client concerns and ensure a high level of satisfaction.
• Build long-term relationships to encourage repeat business and referrals.

Revenue & Budget Management

• Develop pricing strategies and banquet packages to maximize profitability.
• Monitor banquet sales performance and create reports on revenue trends.
• Negotiate contracts and ensure all agreements align with the hotel's financial objectives.

Marketing & Promotion

• Collaborate with the marketing team to promote banquet facilities through digital and offline channels.
• Participate in networking events, trade shows, and industry functions to increase brand awareness.
• Create promotional offers and packages to attract diverse clientele.

Job Types: Full-time, Permanent

Pay: Php50, Php60,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Employee discount
• Health insurance
• On-site parking
• Paid training
• Staff meals provided

Work Location: In person

About the role

We are seeking an experienced Banquet Sales Manager to join our dynamic team at the City Garden Grand Hotel in Makati City, Metro Manila. As the Banquet Sales Manager, you will be responsible for managing the hotel's banquet and events sales operations, ensuring the delivery of exceptional customer service and driving revenue growth. This is a full-time position with the opportunity to work in a vibrant and collaborative environment.

What you'll be doing

• Proactively identify and pursue new business opportunities for the hotel's banquet and events facilities
• Manage the creation and execution of effective sales strategies to maximise banquet and events revenue
• Prepare and present proposals, contracts and pricing to prospective clients
• Liaise with the hotel's operations team to ensure seamless delivery of banquet and events services
• Manage a team of sales professionals, providing coaching, mentoring and performance management
• Monitor market trends and competitor activity to identify new opportunities and adjust sales strategies accordingly
• Contribute to the hotel's overall sales and marketing efforts to promote the banquet and events facilities

What we're looking for

• Minimum of 5 years' experience in a similar banquet sales or events management role, preferably within the hospitality industry
• Proven track record of achieving and exceeding sales targets
• Excellent interpersonal and communication skills, with the ability to build strong relationships with clients and internal stakeholders
• Proficient in sales presentation and negotiation techniques
• Strong problem-solving and decision-making skills, with the ability to work under pressure
• Familiarity with hospitality industry trends, best practices and regulatory requirements
• Proficient in the use of relevant sales and event management software

What we offer

At City Garden Grand Hotel, we are committed to providing our employees with a rewarding and fulfilling work experience. We offer a competitive salary, comprehensive benefits package, and opportunities for professional development and career advancement. Our supportive and collaborative work environment encourages employee wellbeing and work-life balance.

About us

City Garden Grand Hotel is a leading luxury hotel in the heart of Makati City, Metro Manila. With our commitment to excellence, we strive to provide our guests with unparalleled hospitality and exceptional experiences. Our team of dedicated professionals is the driving force behind our success, and we are always seeking talented individuals to join our growing family.

Apply now to become our next Banquet Sales Manager and be a part of the City Garden Grand Hotel story.

KEY ROLES

1. Manages and leads the banquet team to ensure smooth and efficient execution of events.

2. Oversees manpower planning, training, and performance to meet operational standards during actual event implementation.

3. Manages manpower agency partnerships to ensure alignment with company requirements.

4. Leads planning and budgeting by forecasting costs, setting financial targets, and aligning department plans with overall company objectives.

5. Improves banquet processes to make banquet operations more efficient, service better, and the team stronger by identifying and solving problems together with the team.

6. Initiates engagement programs for banquet staff to strengthen team morale, boost productivity, and support long-term retention.

Job Type: Full-time

Benefits:

• Employee discount
• Health insurance
• Staff meals provided

Work Location: In person

KEY ROLES

1. Manages and leads the banquet team to ensure smooth and efficient execution of events.

2. Oversees manpower planning, training, and performance to meet operational standards during actual event implementation.

3. Manages manpower agency partnerships to ensure alignment with company requirements.

4. Improves banquet processes to make banquet operations more efficient, service better, and the team stronger by identifying and solving problems together with the team.

5. Initiates engagement programs for banquet staff to strengthen team morale, boost productivity, and support long-term retention.

Job Type: Full-time

Benefits:

• Employee discount
• Health insurance
• Staff meals provided

Work Location: In person

Company Description

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Role Description

This is a full-time on-site role for a Banquet Sales Account Manager at Eastwood Richmonde Hotel, located in Metro Manila. The Banquet Sales Account Manager will be responsible for managing client accounts, ensuring customer satisfaction, and providing exceptional customer service. The position involves lead generation, developing proposals, closing deals, and maintaining ongoing communications with clients. This role requires excellent organizational skills to coordinate with the banquet operations team and ensure a successful execution of events.

Qualifications

• Customer Satisfaction and Customer Service skills
• Account Management and Lead Generation skills
• Excellent Communication skills
• Ability to multitask and manage multiple accounts simultaneously
• Strong organizational and time management skills
• Experience in sales, hospitality, or event management is a plus
• Bachelor's degree in Business, Marketing, Communications, or a related field

Main Purpose of Job

Manages OOH (Out of Home) Channel in assigned area to achieve sustainable and profitable growth with key customers.

Key Responsibilities

• Develop total HORECA Multi-Channel Business and achievement of sales targets by identifying business 
  
  opportunities in the assigned area
• Create and execute Customer Growth Plans for Priority "Win and Protect" Customers based on identified growth metrics.
• Win and protect accounts with Regional Key Accounts Partnership Scheme (RKAPS).
• Drive the development of the Distributor Salesmen through training and coaching on territory management, 
  
  customer development and solutions selling.
• Facilitates operations reviews with HORECA team to provide directions in driving priority action to address issues and 
  
  opportunities on Multi-Channel sell out and execution in assigned area. Lead the development of specific 
  
  action plans and gather necessary support to address identified performance gaps.

Responsibilities:

• Develop and maintain relationships with key decision-makers in hotels, restaurants, and catering businesses (HORECA).
• Identify and pursue new business opportunities within the HORECA sector.
• Promote our products and services to HORECA clients, highlighting their benefits and value.
• Conduct product demonstrations and presentations to showcase our offerings.
• Prepare and deliver sales proposals and quotations.
• Negotiate contracts and close deals.
• Provide excellent customer service and support to HORECA clients.
• Monitor competitor activities and stay up-to-date on industry trends.
• Attend industry events and trade shows.
• Achieve sales targets and objectives.
• Maintain accurate records of sales activities and customer interactions.

Qualifications:

• Bachelor's Degree in any field.
• Strong understanding of the HORECA industry and its unique needs.
• Excellent sales, negotiation, and communication skills.
• Proven track record of achieving sales targets.
• Ability to build and maintain strong relationships with clients.
• Ability to work independently and as part of a team.

Job Type: Full-time

Pay: Php20, Php25,000.00 per month

Benefits:

• Promotion to permanent employee

Work Location: In person