117 Banking jobs in Makati City

**Responsibilities**:
- Provide a high quality, consistent, end-to-end customer experience in the use and interpretation of our products and data; this includes product demonstrations and client training conducted both on-site and remotely- Construction of detailed spreadsheets and Excel models that support client research and analysis activities- Ensure a high level of customer satisfaction, focusing on quality and expertise- Consistently upgrade your knowledge base and product expertise in order to constantly improve overall client experience for demos, trainings and support- Review sales opportunities with account managers and assigned salespeople- Collaborate closely with and maintain a consistent dialogue with Account and Sales teams to ensure a coordinated approach to beneficial support services, with a particular emphasis on global investment banks and investment management firms- Consolidate customer feedback on data and products to Business and Product owners to influence product evolution toward best meeting client needs- Working with the technical teams to test and validate product installations-
- Coordinate with the other Consultants and internal teams to maintain a global structure during roll-outs

Skills and Experience Required:- Preference for post-graduate qualifications (Account/Finance or Data Science)- 4+ years relevant work experience in Corporate finance/Investment Management or Data Science (Including completed internship)- Excellent VBA/API skills- Excellent presentation, written communication and social skills- Ability to work well within and influence team- Strong customer relationship and consultative focus for both internal and external customers

Additional Information:
- Supports EMEA shift- Occasional Weekend Coverage also required in additional to regular business hours (compensated by in-lieu holidays)At LSEG, we believe that creating a diverse and inclusive organisation is fundamental to the way we deliver on our promise of creating essential partnerships and open opportunities. Our open culture is central to how we deliver our purpose - driving financial stability, empowering economies and enabling customers to create sustainable growth - in everything we do.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 70 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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**Scope of Work**:

- Understand overall business goals & how AP supports these goals.
- Use workflow solution (ReadSoft Cockpit) efficiently (match goods received through PO system; obtain approval as per approval matrix).
- Match goods received through PO system with receiving documents & invoice totals; perform the matching process through invoice verification module in SAP.
- Investigate & resolve price or quantity differences between purchase orders & related invoices.
- Review & assign general ledger & cost center accounts to non-purchase order invoices.
- Review & record travel expenses (via travel expense system (Concur).
- Answer vendor inquiries & process payments within scheduled dates.
- Participate in special projects and activities assigned by the direct line manager.
- Prioritize daily work load to meet Department and Corporate goals.
- Understand overall business goals and how Accounts Receivable supports these goals.
- Research customer short payments.
- Conduct regular dunning process.
- Research and request refunds of unapplied cash and credit notes.
- Participate in special projects and activities as assigned by direct line manager.
- Manage accounts and contact customers via phone (inbound/outbound)

**Qualifications**:

- Bachelor’s Degree in Accountancy (preferred), Finance, Economics or equivalent.
- At least 2 years of relevant experience in Accounts Payable.
- Minimum 2 years of work experience in Accounts Receivable or Accounting
- Good knowledge of basic Accounting and automation processes.
- Experience in OCR(Optical Character Recognition) is a plus.
- Experience working with US accounts or North American clients is a plus.
- Proficient in SAP module & MS Excel.
- Strong analytical skills.
- Excellent English language skills.

**Job Type**: Temporary
Contract length: 6 months

**Salary**: Php20,000.00 - Php32,000.00 per month

Schedule:

- 8 hour shift
- Flexible shift

Vice President, Senior Operations Manager, Payments Operations, Global Banking Operations
Taguig, Philippines
**To proceed with your application, you must be at least 18 years of age.**
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**To proceed with your application, you must be at least 18 years of age.**
Acknowledge ( Description:**
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
**Responsibilities:**
Cash Operations
+ Manage and control daily operations and administration of the payment operations unit covering payments, check clearing, time deposit, check issuance, audit confirmation and related regulatory reporting
+ Manage, coach performance of employees, to achieve excellent results, including ensuring strong awareness of the Bank's operation risk management procedures
+ Ensure timely adherence to SLA, regulations and internal procedures and policies, including timely and effective escalation
+ Ensure standardization of processes to achieve efficiency and customer delight. Review and document non-standard processes in accordance with the Bank's procedures and policies. Escalate/Risk accept where required
+ Implement strong internal control systems and monitor their effectiveness, not limited to review of daily control checklist/health indicators, update desk top procedures, share knowledge and adopt best practices, manage remediation of audit/self-identified findings
+ Ensure effective business continuity plan is in place
+ Represent the Bank in Markets/Regulators engagement. Lead, direct, monitor the delivery and implementation of regulatory/markets initiatives on payment systems. Co-ordinate with Product, Technology and all Key Stakeholders to ensure successful implementation
+ Support the Bank's digital/transformation strategy
**Skills:**
+ Minimum 5 years of direct working experience in leading cash operations function
+ Strong people manager
+ Knowledge on local and cross border payments e.g SWIFT, payment channels
+ Knowledge of all applicable regulatory reporting requirement and guidelines
+ Hands-on in key regulatory reporting e.g. AML CTR, GLFX, ITRS reporting is an added advantage
+ Project management and change management skills
+ Sound knowledge of procedures and risk management/effective Quality Assurance
+ Ability to work with a sense of urgency to meet internal and regulatory deadlines and address competing priorities.
+ Ability to manage alliances, relationship with regulator(s), internal/external stakeholders, cross functional initiatives and process integration
+ Solid knowledge on problem analysis and problem-solving
+ Effective written, listening and verbal communication skills
+ Self-motivated, diligent and meticulous
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "Know your Rights" poster, CLICK HERE ( .
View the LA County Fair Chance Ordinance ( .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

IF YOU'RE LOOKING FOR FAST APPLICATION PROCESS AND YOU WANT TO START IMMEDIATELY, OUR COMPANY IS LOOKING FOR YOU.
GET A CHANCE TO SIGN THE JOB OFFER IN ONE DAY!
Qualifications:

- At least Highschool Graduate (Old curriculum)
- With at least 6 months BPO Experience
- Must have English communication skills
- Amendable to work on-site and on a shifting schedule.
- Willing to work ASAP.
- Must be fully vaccinated.

(Free Grab for the applicant who go onsite)

WHAT ARE YOU WAITING FOR? APPLY NOW!

**Salary**: Php18,000.00 - Php25,000.00 per month

**Benefits**:

- Company Christmas gift
- Health insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee

Schedule:

- 8 hour shift

Supplemental pay types:

- 13th month salary
- Bonus pay
- Overtime pay
- Performance bonus

**About Us**
Chevron is a leading multinational energy company with operations in over 180 countries. Founded in 1879, Chevron has a rich history of innovation and growth, making significant contributions to the global energy landscape.
Chevron markets Caltex® fuels, lubricants and other petroleum products in the Philippines. Our network of service stations, terminals and sales offices forms the backbone of our presence in the Philippines.
In March 2020, Chevron sold its 45% non-operated interest in the Malampaya natural gas field. This was the first natural gas development and largest industrial project in the Philippines.
From the Philippines, we provide operational support for Chevron offices on five continents. The workforce supplies transactional, processing and consulting services in areas ranging from finance to information technology.
Chevron operates through two subsidiaries in the Philippines. Our Downstream company is Chevron Philippines Inc. We also operate a business processes support organization through Chevron Holdings Inc.
There are two Chevron companies operating in the Philippines: Chevron Holdings Incorporated (CHI) and Chevron Philippines Incorporated (CPI).
CHI is a shared services center providing transactional, processing, and consulting services in the areas of finance and accounting, information technology, supply chain management, human resources, downstream customer service and marketing. Established in 1998, CHI serves Chevron affiliates in six continents around the world. Over the years, it has grown to be one of the leading members of the shared services industry in the Philippines.
CHI has received various recognitions as a top employer: the 2022 Diversity Company of the Year; 2021 Asia's Best Employer Brand Award; 2021 Global Best Employer Brand Award; 2020 HR Asia Best Companies to Work for in Asia; 2019 Circle of Excellence, Top Employer Category at Asia CEO Awards, and the 2018 Wellness Company of the Year at the same Asia CEO Awards.
CPI markets the Caltex brand of top-quality fuels, lubricants, and petroleum products through a network of service stations, terminals and sales offices.
At Chevron, we believe humanity can solve any challenge - including meeting the world's energy needs of today, while advancing a cleaner energy tomorrow.
**About the Role**
We have an exciting opportunity for **Customer Service Representatives (Direct Hire Contractors)** . This role will be based in **6750 Building, Makati City, Philippines** .
**Note: This is for a 1-year employment contract.**
**Responsibilities include, but are not limited to, the following:**
+ Processes and handles multi-channel requests via calls, e-mail, chat related to order to cash (contracts, master data, pricing, sales orders, billing, reporting)
+ Responds, reads, and manages all correspondence received through phone, web to case, mobile app, and e-mail regarding concerns, inquiries, and consumer experience in either Asia Pacific, Europe, Middle East, the Americas
+ Provides excellent support that includes escalation to tier 2 support and follow through, and completion of resolution of customer concerns
+ Liaises and coordinates with various work groups to resolve pricing, inventory, credit, marketing, quality, and supply issues among others
+ Enhances technical skills and business acumen through various training to fulfill daily responsibilities and deliver excellent customer experience
**About You**
We know our greatest resource is the ingenuity, creativity and innovation of our people. Applications from motivated and talented individuals with a keen interest in the energy industry are encouraged.
**Knowledge, Skills, and Experience:**
+ Bachelor's Degree holder in any field
+ Customer service experience in a Business Process Outsourcing (BPO) or call center industry, fresh graduates are encouraged to apply
+ Elevated level of customer service orientation and keenness on details
+ Clear communications skills both oral and written
+ Ability to solve problems logically and critically
+ Demonstrated adaptability and flexibility to a rapidly changing business requirements, its environment, and processes
+ Demonstrated ability to manage changing priorities and work in a multi-cultural, fast paced environment
+ Proficient in Microsoft Office applications
+ Open to night and shifting schedules and willing to work on Philippine holidays
_Everything we do at Chevron is guided by our values and our commitment to The Chevron Way_ _( _. At the heart of The Chevron Way is our vision to be the global energy company most admired for its people, partnership, and performance._
_Participate in world-leading energy projects, advance your professional development and expand your career within an inclusive, collaborative and high-performing workplace._
At Chevron, we are committed to fostering diversity and inclusion at all levels of our company and at all stages of the employee experience. We constantly strive to attract, develop and retain diverse Filipino talent. Globally, Chevron Corporation has achieved a rating of 100 percent in the Human Rights Campaign Equality Index for the past 17 years. The Index ranks American companies based on their commitment to equality in the workplace.
**Connect with us: **   
Facebook (   
Instagram (    
LinkedIn (   
Twitter (    
Chevron participates in E-Verify in certain locations as required by law.
Chevron Corporation is one of the world's leading integrated energy companies. Through its subsidiaries that conduct business worldwide, the company is involved in virtually every facet of the energy industry. Chevron explores for, produces and transports crude oil and natural gas; refines, markets and distributes transportation fuels and lubricants; manufactures and sells petrochemicals and additives; generates power; and develops and deploys technologies that enhance business value in every aspect of the company's operations. Chevron is based in Houston, Texas. More information about Chevron is available at .
Chevron is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or other status protected by law or regulation.

Provides new and existing customers with the best possible service in relation to billing inquiries, service requests, suggestions and complaints. Resolves customer inquiries and complaints fairly and effectively. Provides product and service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships. Recommends and implements programs to support customer needs. Responsibilities are within the Customer Support/Operations Function as a generalist or in a combination of disciplines. Able to follow set instructions and processes to complete work. Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures and makes sound decisions. Has prior relevant training or related work experience. Has working knowledge and skills.
Accountability:
+ The secondary tasks involved the documentation of the conversation between CSR I and the customer. Customer data, summary of the query and the resolution provided should be accurately documented through RightNow tool
+ In line with the responsibility of keeping with Reed Elsevier Philippines core values and competencies, the CSR I develops and maintains positive working relationships with all contacts, both internal and external, to promote customer satisfaction and maximize individual and team performance. CSR I performing at this level is required to undergo training and certification to fulfill their daily responsibilities and deliver excellent customer service.
+ To ensure customers are provided with the requested information including production description and services options, availability and ordering procedures.
+ To provide technical expertise for electronic products and solutions multiple channels. Resolve basic technical problems and refer more complex problems to 2nd line support/product specialists.
+ Provide general support including resetting passwords, creating remote ID's and update IP address, usage reporting and assisting with searches.
+ Manage and maintain systems used to issue login credentials, user changes and user requirements for a variety of online lookup tools
+ Ensure all customers' claims and queries are satisfactorily investigated and resolved - including missing content, incomplete issues and/or pages.
+ Collaborate with relevant departments within the company to meet company objectives and resolve customers' issues.
+ Coordinate with second line support and product team for matters requiring escalation prior to providing a reply to customer's enquiries and requests.
+ Communicate any sales lead or sales issues identified through day to day contact with customers to appropriate business contacts.
+ Follow up with customers, provide feedback and see problems through to resolution
+ Recommended work flow modifications or improvement as deemed necessary to improve processes
+ Provide feedback to product managers/team or others for product development ideas.
Qualifications:
+ Analytical and can quickly learn process and product specifics as well as adapt to constant changing processes and tasks
+ Self-motivated with positive attitude. Ability to follow strict guidelines and standard operating procedures a MUST
+ Must ability to work quickly in a fast-paced environment; work well as a team member and work well independently
+ Excellent written and verbal communication
+ Excellent customer service skills
+ Excellent in multi-tasking
+ Bachelor's degree in a customer service field or equivalent experience
+ At least completed 2 years in college with no back subjects.
+ At least 1 year customer service in contact center environment or equivalent training (2 years preferred)
+ Willing to work on business unit holidays and/or render overtime when necessary
+ Must be in current role for 1 year
+ Must not have received any Disciplinary Action within the past 12 months
+ Must not be enrolled in any Performance Improvement Plan (PIP) for the last 12 months
+ Must not have any Attendance and Punctuality issues in the past 12 months
LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: , or please contact .
Please read our Candidate Privacy Policy ( .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

Minimum Qualifications:

- Fresh graduate can apply.
- Amenable to work in rotating shift.
- Temporary WFH until further notice and equipment is provided.
- Amenable to work in Ortigas Pasig once temporary WFH ends.
- Applicants must be within Metro Manila or nearby provinces such as Rizal, Cavite or Bulacan
- We are also hiring in our Cebu and Iloilo sites.

BENEFITS:
HMO on your first day

Free dependent on your 6th month

Life insurance on your first day (Manulife)

25% night differential

15 SL credits (convertible to cash)

15 VL credits (carry-over)

Free hot drinks pantry

Free snacks (cookies) pantry

Attendance & Performance Bonus!

**Salary**: Up to Php34,000.00 per month

**Benefits**:

- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Work from home

Schedule:

- 8 hour shift
- Night shift
- Rotational shift

Supplemental Pay:

- 13th month salary
- Bonus pay
- Overtime pay
- Performance bonus

**Qualifications**:

- College Graduate (4 years) even without BPO experience
- College Undergrad (at least 2 years), 2 yr. Vocational Graduate with at least 1-year BPO experience
- Willing to work on site (Taguig)

**Salary**: Php17,000.00 - Php21,000.00 per month

Schedule:

- Night shift

Qualifications:
Must have 6mos up BPO experiences (REQUIRED)

Open to undergrads/graduates

Good communication skills required

Should be amenable to work on site once required, no hesitations

Work set up: RTO anytime once required

Start date: June 20 onwards

**Salary**: 18k-25k basic

ACNTR TGG

**Job Types**: Full-time, Permanent

**Salary**: Php18,000.00 - Php25,000.00 per month

**Benefits**:

- Flextime
- Paid training
- Pay raise
- Work from home

Schedule:

- 8 hour shift
- Shift system

Supplemental Pay:

- 13th month salary
- Overtime pay
- Performance bonus
- Yearly bonus

COVID-19 considerations:
Always

**Experience**:

- Customer Service Representative: 1 year (preferred)