1,621 Banking jobs in the Philippines
Customer Service Banking Support
Posted 15 days ago
Job Viewed
Job Description
1 year BPO Experience (you know the drill) br>High School Graduate (Old Curriculum) or ALS
Amenable for onsite interview and onsite work setup
Competitive Salary – Up to 28K < r>Exciting 30K Sign-On Bonus
Flexible shifts – Day, Night, and Graveyard < r>Options for Voice and Non-Voice Accounts
Opportunities in Local and International Accounts
Customer Service Associates - Banking Account
Posted today
Job Viewed
Job Description
br>What you'll be doing
Answering incoming calls from customers and providing courteous, knowledgeable and efficient assistance
Resolving customer inquiries and complaints in a timely manner, in accordance with company policies and procedures
Performing basic account maintenance tasks such as updating customer information and processing transactions
Proactively identifying opportunities to cross-sell and up-sell relevant banking products and services
Maintaining accurate records and documentation of all customer interactions
Collaborating with team members to share best practices and continuously improve customer service
Adhering to all relevant compliance and regulatory requirements
What we're looking for
At least High School graduate/ at least 12mos BFSI profile | Excellent communication skills
Demonstrated experience in a customer service or call centre role, preferably within the banking or financial services industry.
Strong communication and interpersonal skills, with the ability to effectively interact with customers from diverse backgrounds
Excellent problem-solving and decision-making skills, with a customer-centric approach
Proficiency in using computer systems and software applications to perform job duties
A positive attitude, strong work ethic and the ability to work well in a team environment
Relevant qualifications or certifications in customer service or banking, an advantage
Easy apply - Customer Service Banking
Posted 14 days ago
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Job Description
With or Without BPO experience br>High School Graduate (Old Curriculum) or ALS
Amenable for onsite interview and onsite work setup
Competitive Salary – Up to 28K < r>Exciting 30K Sign-On Bonus
Flexible shifts – Day, Night, and Graveyard < r>Options for Voice and Non-Voice Accounts
Opportunities in Local and International Accounts
Banking & Finance - Customer Service Representative
Posted 22 days ago
Job Viewed
Job Description
br>We are looking for dedicated and customer-focused individuals to join our team as Customer Service Representatives for our Banking and Financial Services (BFS) account.
Key Responsibilities:
• Handle inbound and outbound customer interactions related to banking or financial services. < r>
• Resolve inquiries regarding account transactions, loan or mortgage status, and brokerage information. < r>
• Ensure customer satisfaction by providing accurate information and resolving concerns in a timely manner. < r>
• Follow company policies and maintain confidentiality and compliance in handling financial data. < r>
• Work effectively within a team in a shifting schedule setup. < r>
Qualifications:
• High School Graduate (minimum educational requirement) < r>
• At least 1 year of experience in a finance-related account (e.g., banking, mortgage, or brokerage) < r>
• Strong communication and problem-solving skills < r>
• Ability to work in a shifting schedule < r>
• Amenable to work on-site if required < r>
We offer competitive compensation and a range of benefits to support your growth and well-being:
• Competitive salary packages < r>• Health Maintenance Organization coverage starting on Day 1 < r>• Performance-based incentives < r>• Paid training and opportunities for career advancement < r>• Life insurance and company-sponsored events < r>• 13th month pay and other supplemental bonuses < r>
Preferred But Not Required:
• College-level education or higher < r>
• Experience in BPO/Call Center setting
Banking Agent
Posted 22 days ago
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Job Description
• Competitive Salary packages br>• HMO on the first day < r>• performance-based incentives < r>• Allowance < r>• Bonuses < r>Job Responsibilities:
• Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution. < r>• Update and maintain accurate records of customer interactions, transactions, and order details in the system. < r>• Stay updated on company policies, procedures, and services to provide accurate information to customers < r>• Contribute to a positive and collaborative team environment. < r>• Perform basic troubleshooting when necessary. < r>Job Qualifications:
• High school graduates or equivalent, including college undergraduates. < r>• Prior experience in a related field is desirable but not mandatory. < r>• Able to work on-site. < r>• Amenable to attending an on-site interview. < r>Job Types: Full-time, Fresh graduate
Salary: Up to Php30,000.00 per month
Benefits:
• Flexible schedule < r>• Health insurance < r>• Life insurance < r>• Opportunities for promotion < r>• Paid trainings < r>• Pay raise < r>• Company Events < r>Schedule:
• 8 hour shift < r>• Day shift < r>• Night shift < r>Education:
• At least HS graduate (old or new curriculum) < r>Supplemental pay types:
• 13th month salary < r>• Performance bonus
Customer Service Associate/Banking Hybrid Setup
Posted 4 days ago
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Job Description
br>Position: Customer Service Associate/Banking
Company Industry: Banking & Finance
Work Location: Eastwood, Quezon City
Work Schedule: Shifting Schedule
Salary: Php 37,000
Training: On Site Work Set-up
After the Training: Hybrid Work Set-Up
JOB REQUIREMENT:
Open for Non-Bachelors Degree
At least 2 years of experience as a Customer Service Specialist.
Experience working in a BPO company is an advantage.
Amenable to attend face to face interview
Amenable to be train on site
JOB RESPONSIBILITIES:
Ensuring first call resolution for customers contacting us through our voice channel by consistently utilizing available tools and resources.
Introduce, promote and assist customers with digital banking solutions to meet customer needs.
Contribute to fulfilling customer's needs by providing personal banking products and services with a customer-centric approach.
Manage customer feedback and inquiries effectively.
Responsible for overseeing all aspects of their clients' accounts, providing them with banking services like loans or credit cards, and advising investment opportunities.
RECRUITMENT PROCESS:
Assessment (ONLINE)
HR Screening (PHONE)
Operations Interview (FACE TO FACE)
Reference Check
Job Offer
Banking & Finance Support Specialist (Customer Service)
Posted 14 days ago
Job Viewed
Job Description
br>We're looking for dynamic and driven individuals who are eager to make a difference. Whether you thrive in voice or non-voice roles, we want you to join our team and contribute to our shared success.
What’s In It For You? < r>
• Competitive Salary Packages < r>
• Health Maintenance Organization (HMO) starting on your first day < r>
• Performance-based Incentives to reward your hard work < r>
• Allowance & Bonuses < r>
• Opportunities for Career Growth & Advancement < r>
Job Responsibilities:
• Handle customer inquiries, concerns, or complaints with professionalism and efficiency, escalating when necessary for quick resolution. < r>
• Accurately update and maintain customer records and order details in the system. < r>
• Stay up to date on company policies, services, and procedures to provide accurate and helpful information. < r>
• Contribute to a positive and collaborative team environment. < r>
• Provide basic troubleshooting support as needed. < r>
What We’re Looking For: < r>
• High school graduates or equivalent (college undergraduates welcome). < r>
• Prior experience is a plus, but not mandatory—we’re open to training enthusiastic learners!
br>• Able to work on-site (NCR area) and attend on-site interviews. < r>
• Fresh graduates are encouraged to apply! < r>
Job Types: Full-time, Entry-level
Salary: Up to Php 30,000.00 per month
Additional Benefits:
• Flexible Schedule for better work-life balance < r>
• Health & Life Insurance for your peace of mind < r>
• Paid Training to ensure your success < r>
• Paid Time Off (PTO) & Bonuses including the 13th Month Pay < r>
• Regular Pay Raises and opportunities for promotion < r>
• Fun Company Events to celebrate success together! < r>
Work Schedule: 8-hour shifts availability
Ready to Join Us? Apply Now and Become Part of Our Success!
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High Prio Banking - Customer Service Representative
Posted 21 days ago
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Job Description
Kickstart your BPO journey with us — no experience needed! br>We’re looking for confident individuals to join our team for a High Prio Banking Account. < r>
Position:Customer Service Representative
Open to:
High School Graduates (Old Curriculum) / SHS Graduates
With or Without BPO Experience
Excellent English Communication Skills
Willing to Work On-site
Must have NBI and SSS Number ready before training
Work Location: Cebu I.T. Park
Enjoy competitive salary and growth opportunities!
Customer Service Representative Easy Banking Account
Posted 22 days ago
Job Viewed
Job Description
br>Competitive Salary – Up to 28K < r>Exciting 30K Sign-On Bonus
Flexible shifts – Day, Night, and Graveyard < r>Options for Voice and Non-Voice Accounts
Opportunities in Local and International Accounts
High Banking Account - Customer Service Agent
Posted 25 days ago
Job Viewed
Job Description
br>Qualifications:
• High School graduate (old curriculum)/ Senior HS graduate (new curriculum) < r>• Above Average English communication skills < r>• Customer Service experience (not limited to BPO) is a plus < r>• Typing speed of 25 - 30 WPM < r>
Responsibilities:
Provide accurate product information and resolve any emerging problems that customers may face with accuracy and efficiency.
Ensure excellent service standards, respond efficiently to customer inquiries, and maintain high levels of customer satisfaction.
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