5,992 Banking Support jobs in the Philippines

OIN OUR TEAM IF YOU ARE…

Self-driven and pro-active with a curious mind and strong initiative to solve problems. You get the job done and understand service excellence. You are highly organized, detail-oriented, data driven, and passionate. You build strong partnerships with team members, external customers, and stakeholders.

The Employee's responsibilities include, but are not limited to:

• Handling transactions and maintain proper documentation including processing payments, invoices, and expenses, ensuring that they are accurately recorded and categorized.
• Maintaining a systematic recordkeeping system, organizing financial documents and filing appropriately.
• Preparing and communicating daily banking activity reports.
• Investigating and resolving discrepancies with cash transactions.
• Documenting daily cash transactions.
• Paying close attention to numerical data and detect discrepancies.
• Perform ad hoc duties that may be assigned from time to time. Perform general accounting processes such as but not limited to: AP, AR, GL, bank reconciliation, monthly closing of books, etc. ensuring accurate recording and timely reporting.
• Work directly with operational personnel, understand client processes, and propose process improvements as applicable.
• Strict adherence to the team calendar of deliverables and workflow.
• Promote a culture that cultivates a thirst for growth and excellence while maintaining a healthy work-life balance.

EDUCATIONAL REQUIREMENTS

A graduate of Bachelor's Degree in Finance, Accountancy, or related field.

EXPERIENCE REQUIREMENTS

Minimum of atleast two (2) years experience in Accounting, preferably in Accounting and/or Audit Firm.

With background in customer/client handling is preferred.

SKILLS AND COMPETENCIES

· Keen interest with dealing with numbers and data sets

· Excellent verbal and written English communication skills

· Highly skilled with Microsoft applications (advanced Excel skills preferred)

· Pro-active, detailed, and results oriented

· Effective organizational skills and time management

· Ability to work under pressure with minimal supervision while delivering high quality results in a fast-paced environment

Job Types: Full-time, Permanent

Pay: Php25, Php30,000.00 per month

Benefits:

• Company events
• Opportunities for promotion
• Promotion to permanent employee

Application Question(s):

• If you are chosen for the position, when is your earliest availability to start?

Work Location: In person

JOIN OUR TEAM IF YOU ARE…

Self-driven and pro-active with a curious mind and strong initiative to solve problems. You get the job done and understand service excellence. You are highly organized, detail-oriented, data driven, and passionate. You build strong partnerships with team members, external customers, and stakeholders.

The Employee's responsibilities include, but are not limited to:

• Handling transactions and maintain proper documentation including processing payments, invoices, and expenses, ensuring that they are accurately recorded and categorized.
• Maintaining a systematic recordkeeping system, organizing financial documents and filing appropriately.
• Preparing and communicating daily banking activity reports.
• Investigating and resolving discrepancies with cash transactions.
• Documenting daily cash transactions.
• Paying close attention to numerical data and detect discrepancies.
• Perform ad hoc duties that may be assigned from time to time. Perform general accounting processes such as but not limited to: AP, AR, GL, bank reconciliation, monthly closing of books, etc. ensuring accurate recording and timely reporting.
• Work directly with operational personnel, understand client processes, and propose process improvements as applicable.
• Strict adherence to the team calendar of deliverables and workflow.
• Promote a culture that cultivates a thirst for growth and excellence while maintaining a healthy work-life balance.

EDUCATIONAL REQUIREMENTS

A graduate of Bachelor's Degree in Finance, Accountancy, or related field.

EXPERIENCE REQUIREMENTS

Minimum of atleast two (2) years experience in Accounting, preferably in Accounting and/or Audit Firm.

With background in customer/client handling is preferred.

SKILLS AND COMPETENCIES

· Keen interest with dealing with numbers and data sets

· Excellent verbal and written English communication skills

· Highly skilled with Microsoft applications (advanced Excel skills preferred)

· Pro-active, detailed, and results oriented

· Effective organizational skills and time management

· Ability to work under pressure with minimal supervision while delivering high quality results in a fast-paced environment

Join our dynamic team supporting mission-critical Core Banking applications. We're looking for a proactive and technically skilled professional to ensure stability, performance, and continuous improvement in a fast-paced production environment.

Key Responsibilities

Primary Responsibilities:

• Provide efficient, round-the-clock support for Core Banking applications.
• Manage the full lifecycle of incidents, problems, changes, and service requests using multiple ITSM tools.
• Troubleshoot and resolve production incidents promptly, ensuring minimal impact to business operations.
• Conduct deep-dive analysis to identify root causes and implement permanent fixes.
• Oversee change, problem, and capacity management processes.
• Communicate effectively with users, stakeholders, and management regarding incident status and resolution.
• Monitor EOD batches and online services using tools like
  Dynatrace
  ,
  Geneos
  , etc.
• Handle multiple high-priority tasks in a high-pressure environment.
• Collaborate closely with cross-functional teams including infrastructure, development, and vendor partners.
• Create and maintain clear, concise knowledge base documentation.

Contributing Responsibilities:

• Drive application stability and performance improvements.
• Support efforts to reduce incident volume and enhance team collaboration.
• Coordinate with relevant teams for timely issue resolution and recovery.
• Achieve departmental KPIs and performance goals.

Technical Competencies

• Strong expertise in
  Unix/Shell scripting
  ,
  Oracle/PL-SQL
  , and
  Autosys
  .
• Solid understanding of production support processes and tools.

Preferred Skills:

• Familiarity with
  Java
  ,
  WebSphere
  ,
  MF COBOL
  ,
  Informatica
  ,
  BI 4.x
  ,
  Dynatrace
  , and
  Python
  .
• ITIL certification is a plus.
• Prior experience in Core Banking application support or development.

Behavioral Competencies

• Candidates must be amenable to shifting schedules and 24/7 operations, including weekends and holiday shifts
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication.
• Self-driven with the ability to work independently and collaboratively.
• Positive attitude and openness to feedback.

Why Join Us?

Be part of a global banking environment where your contributions directly impact the stability and efficiency of critical financial systems. Grow your career with opportunities to work on cutting-edge technologies and collaborate with top-tier professionals.

Responsible in balancing branch total, clearing, preparation and submission of reports and other related and other related back-office functions. In-charge of account opening and other platform functions; deposit account, servicing, processing of payments, receipts and monetary transactions.

Qualifications:

• Must be a graduate of any business-related course
• With good scholastic record
• Must be computer literate (MS Office)
• Proficient in both verbal and written communication
• Ability to speak Mandarin / Fukien is an advantage
• Relevant work experience is an advantage but not required
• Fresh graduates are encouraged to apply

We offer competitive compensation package that includes the following benefits among others:

• Up to 16th Month Pay Bonus
• Rice and Meal Allowances
• Medical, Dental, and Optical Allowances
• Healthcare Coverage with dependents
• Retirement Benefits

The Customer Sales and Service Associate (CSSA) provides competent, caring, fast and accurate service to client's banking needs in line with the Bank's overall objective of service excellence.

Responsibilities

• Processing over-the-counter transactions such as cash and check deposits, withdrawals, encashment, payments and miscellaneous transactions
• Assisting UNIPRO for certain activities such as scanning, filing of signature cards and other bank documents
• Reviewing all check transactions and verifying authenticity of all notes received
• Cross-selling to existing clients of the branch
• Referring transacting clients who have queries or are interested in other bank products
• Continuously providing a WOW Customer Experience to all transacting clients
• Performing other functions that may be assigned from time to time

Qualifications

• Bachelor's Degree in any field, preferably business-related
• No work experience required but experience in customer service is an advantage
• Good communication skills and interpersonal skills
• High level of initiative and innovation
• Ability to work well with people from various socio-economic classes
• Willing to be assigned and rotated to any branch within the area

The
Customer Service Associate
(CSSA) provides competent, caring, fast and accurate service to client's banking needs in line with the Bank's overall objective of service excellence. Their responsibilities include:

• Processing over-the-counter transactions such as cash and check deposits, withdrawals, encashment, payments and miscellaneous transactions
• Assisting UNIPRO for certain activities such as scanning, filing of signature cards and other bank documents
• Reviewing all check transactions and verifying authenticity of all notes received
• Cross-selling to existing clients of the branch
• Referring transacting clients who have queries or are interested in other bank products
• Continuously providing a WOW Customer Experience to all transacting clients
• Performing other functions that may be assigned from time to time

Requirements:

• Bachelor's Degree in any field, preferably business-related
• No work experience required but experience in customer service is an advantage
• Good communication skills and interpersonal skills
• High level of initiative and innovation
• Ability to work well with people from various socio-economic classes
• Willing to be assigned and rotated to any branch within the area

-Graduate of any course, preferably Accountancy

- With a pleasing personality and good communication skills, hard-working

- Can work with less supervision

- preferably from San Fabian, Pangasinan; Damortis; Rosario, La Union, or Nearby Towns

- Willing to be assigned in Rosario, La Union, or any of its branches

- Background in Accounting or Finance is an advantage

The Customer Sales and Service Associate (CSSA) provides competent, caring, fast and accurate service to client's banking needs in line with the Bank's overall objective of service excellence.

Responsibilities

• Processing over-the-counter transactions such as cash and check deposits, withdrawals, encashment, payments and miscellaneous transactions
• Assisting UNIPRO for certain activities such as scanning, filing of signature cards and other bank documents
• Reviewing all check transactions and verifying authenticity of all notes received
• Cross-selling to existing clients of the branch
• Referring transacting clients who have queries or are interested in other bank products
• Continuously providing a WOW Customer Experience to all transacting clients
• Performing other functions that may be assigned from time to time

Qualifications

• Bachelor's Degree in any field, preferably business-related
• No work experience required but experience in customer service is an advantage
• Good communication skills and interpersonal skills
• High level of initiative and innovation
• Ability to work well with people from various socio-economic classes
• Willing to be assigned and rotated to any branch within Makati City