1,547 Banking Associate jobs in the Philippines
Customer Service Associate/Banking Hybrid Setup
National Capital Region, National Capital Region
J-K Network Services
Posted 3 days ago
Job Viewed
Job Description
COMPANY PROFILE: This company is a multinational banking and financial services company here in the Philippines for over 30 years. This company is a Top and leading bank in Asia.
br>Position: Customer Service Associate/Banking
Company Industry: Banking & Finance
Work Location: Eastwood, Quezon City
Work Schedule: Shifting Schedule
Salary: Php 37,000
Training: On Site Work Set-up
After the Training: Hybrid Work Set-Up
JOB REQUIREMENT:
Open for Non-Bachelors Degree
At least 2 years of experience as a Customer Service Specialist.
Experience working in a BPO company is an advantage.
Amenable to attend face to face interview
Amenable to be train on site
JOB RESPONSIBILITIES:
Ensuring first call resolution for customers contacting us through our voice channel by consistently utilizing available tools and resources.
Introduce, promote and assist customers with digital banking solutions to meet customer needs.
Contribute to fulfilling customer's needs by providing personal banking products and services with a customer-centric approach.
Manage customer feedback and inquiries effectively.
Responsible for overseeing all aspects of their clients' accounts, providing them with banking services like loans or credit cards, and advising investment opportunities.
RECRUITMENT PROCESS:
Assessment (ONLINE)
HR Screening (PHONE)
Operations Interview (FACE TO FACE)
Reference Check
Job Offer
br>Position: Customer Service Associate/Banking
Company Industry: Banking & Finance
Work Location: Eastwood, Quezon City
Work Schedule: Shifting Schedule
Salary: Php 37,000
Training: On Site Work Set-up
After the Training: Hybrid Work Set-Up
JOB REQUIREMENT:
Open for Non-Bachelors Degree
At least 2 years of experience as a Customer Service Specialist.
Experience working in a BPO company is an advantage.
Amenable to attend face to face interview
Amenable to be train on site
JOB RESPONSIBILITIES:
Ensuring first call resolution for customers contacting us through our voice channel by consistently utilizing available tools and resources.
Introduce, promote and assist customers with digital banking solutions to meet customer needs.
Contribute to fulfilling customer's needs by providing personal banking products and services with a customer-centric approach.
Manage customer feedback and inquiries effectively.
Responsible for overseeing all aspects of their clients' accounts, providing them with banking services like loans or credit cards, and advising investment opportunities.
RECRUITMENT PROCESS:
Assessment (ONLINE)
HR Screening (PHONE)
Operations Interview (FACE TO FACE)
Reference Check
Job Offer
This advertiser has chosen not to accept applicants from your region.
0
Telesales Associate Banking
Makati, National Capital Region
Hunter's Hub Incorporated
Posted 18 days ago
Job Viewed
Job Description
Functions:
br>Conducts callouts to existing and new customers of the bank by operating telephone equipment, automatic dialing systems and other telecommunication technologies to market product features and present benefits of the products accurately and persuasively and gather relevant client information needed to process application or requests.
Ensure completeness, accuracy, and consistency of client information via system access, dialer tools and quality control measures to achieve on-time and proper processing of applications/ requests and preventing customer complaints.
Adhere to company rules and regulations using manuals, handbooks and memos pertaining to compliance to the policies and procedures based on the bank's guidelines.
Performs other related tasks which maybe assigned from time to time.
Qualifications:
1. Bachelors Degree (already done in graduation ceremony)
2. Good communication skill
3. Telesales/Customer Service Experience (Preferred but not required)
4. Computer Literate
5. Must be residing in Makati or nearby
br>Conducts callouts to existing and new customers of the bank by operating telephone equipment, automatic dialing systems and other telecommunication technologies to market product features and present benefits of the products accurately and persuasively and gather relevant client information needed to process application or requests.
Ensure completeness, accuracy, and consistency of client information via system access, dialer tools and quality control measures to achieve on-time and proper processing of applications/ requests and preventing customer complaints.
Adhere to company rules and regulations using manuals, handbooks and memos pertaining to compliance to the policies and procedures based on the bank's guidelines.
Performs other related tasks which maybe assigned from time to time.
Qualifications:
1. Bachelors Degree (already done in graduation ceremony)
2. Good communication skill
3. Telesales/Customer Service Experience (Preferred but not required)
4. Computer Literate
5. Must be residing in Makati or nearby
This advertiser has chosen not to accept applicants from your region.
1
Customer Service
National Capital Region, National Capital Region
Peridou Inc.
Posted today
Job Viewed
Job Description
Responding promptly and professionally to customer inquiries, complaints, and requests via phone, email, and other communication channels, experience in live selling is an advantage.
br>Troubleshooting and resolving customer issues in a timely and effective manner
Maintaining accurate records and documentation of all customer interactions
Identifying opportunities to improve customer satisfaction and implementing strategies to enhance the overall customer experience
Collaborating with cross-functional teams to ensure seamless service delivery
Providing feedback and recommendations to management to drive continuous improvement
What we're looking for
Excellent communication and interpersonal skills, with a strong focus on customer service
Proven experience in a customer-facing role, preferably in the client & sales administration industry
Ability to multitask, priorities, and work effectively in a fast-paced environment
Strong problem-solving and critical thinking skills to address and resolve customer issues
Proficient in using relevant software and technology to support customer service activities
A team player with a positive attitude and a willingness to learn and grow
What we offer
At Peridou Inc., we are committed to providing our employees with a rewarding and fulfilling work experience. Some of the key benefits and perks of working with us include:
Competitive salary and performance-based incentives
Opportunities for career development and professional growth
Flexible work arrangements and a positive work-life balance
A collaborative and supportive team environment
br>Troubleshooting and resolving customer issues in a timely and effective manner
Maintaining accurate records and documentation of all customer interactions
Identifying opportunities to improve customer satisfaction and implementing strategies to enhance the overall customer experience
Collaborating with cross-functional teams to ensure seamless service delivery
Providing feedback and recommendations to management to drive continuous improvement
What we're looking for
Excellent communication and interpersonal skills, with a strong focus on customer service
Proven experience in a customer-facing role, preferably in the client & sales administration industry
Ability to multitask, priorities, and work effectively in a fast-paced environment
Strong problem-solving and critical thinking skills to address and resolve customer issues
Proficient in using relevant software and technology to support customer service activities
A team player with a positive attitude and a willingness to learn and grow
What we offer
At Peridou Inc., we are committed to providing our employees with a rewarding and fulfilling work experience. Some of the key benefits and perks of working with us include:
Competitive salary and performance-based incentives
Opportunities for career development and professional growth
Flexible work arrangements and a positive work-life balance
A collaborative and supportive team environment
This advertiser has chosen not to accept applicants from your region.
2
Customer Service
Pampanga, Pampanga
Global Support
Posted 4 days ago
Job Viewed
Job Description
An outsourcing company provides business process or other operational tasks to a third-party company or individual, allowing the original company to focus on its core competencies. This practice can lead to cost savings, access to specialized skills, and increased efficiency
This advertiser has chosen not to accept applicants from your region.
3
Customer Service
Laguna, Laguna
Anytime Cleaners Corp.
Posted 11 days ago
Job Viewed
Job Description
Aim of Role
In this role you are responsible to carry out duty that ensure efficiency and accuracy in Order to Cash (OtC), Pick to Ship (PtS), Purchase to Pay (PtP), Transportation, Trade compliance and Warehousing related functions in your organization. br>Qualifications / Experience / Skills
2 to 3 years of relevant experience in supply chain / logistics within an industrial environment.
High level of understanding in Import and Export Procedures, Customs tariff classifications, incoterms
Marine Cargo Claims and Insurance
Computer literate with intermediate excel skills
High level of communication and organizational skills.
Exposure to ERP would be desirable.
University degree in Supply Chain / Business Administration or similar academic background.
In this role you are responsible to carry out duty that ensure efficiency and accuracy in Order to Cash (OtC), Pick to Ship (PtS), Purchase to Pay (PtP), Transportation, Trade compliance and Warehousing related functions in your organization. br>Qualifications / Experience / Skills
2 to 3 years of relevant experience in supply chain / logistics within an industrial environment.
High level of understanding in Import and Export Procedures, Customs tariff classifications, incoterms
Marine Cargo Claims and Insurance
Computer literate with intermediate excel skills
High level of communication and organizational skills.
Exposure to ERP would be desirable.
University degree in Supply Chain / Business Administration or similar academic background.
This advertiser has chosen not to accept applicants from your region.
4
Customer Service
Fujitsu
Posted today
Job Viewed
Job Description
**Position**: CSR/TSR
**Work Location**: Sparks, Cubao
**Responsibilities**
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms
**Qualifications**
- SHS/HS graduate with 6 months BPO experience
- College level/graduate with other related work experience
- Excellent communication skills both oral and written.
- Can work onsite at Bridgetowne, Pasig City
- Can start asap
**Earn up to 27k salary!**
**Salary**: Php15,000.00 - Php27,000.00 per month
**Benefits**:
- Health insurance
- Paid training
- Transportation service provided
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
**Language**:
- English (required)
**Work Location**: Sparks, Cubao
**Responsibilities**
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms
**Qualifications**
- SHS/HS graduate with 6 months BPO experience
- College level/graduate with other related work experience
- Excellent communication skills both oral and written.
- Can work onsite at Bridgetowne, Pasig City
- Can start asap
**Earn up to 27k salary!**
**Salary**: Php15,000.00 - Php27,000.00 per month
**Benefits**:
- Health insurance
- Paid training
- Transportation service provided
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
**Language**:
- English (required)
This advertiser has chosen not to accept applicants from your region.
5
Customer Service
Fujitsu
Posted today
Job Viewed
Job Description
**Position**: CSR/TSR
**Work Location**: Bridgetowne, Pasig City
**Responsibilities**
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms
**Qualifications**
- SHS/HS graduate with 6 months BPO experience
- College level/graduate with other related work experience
- Excellent communication skills both oral and written.
- Can work onsite at Bridgetowne, Pasig City
- Can start asap
**Earn up to 27k salary plus 10k-24k signing bonus!**
**Salary**: Php18,000.00 - Php27,000.00 per month
**Benefits**:
- Paid training
- Transportation service provided
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
**Language**:
- English (required)
**Work Location**: Bridgetowne, Pasig City
**Responsibilities**
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms
**Qualifications**
- SHS/HS graduate with 6 months BPO experience
- College level/graduate with other related work experience
- Excellent communication skills both oral and written.
- Can work onsite at Bridgetowne, Pasig City
- Can start asap
**Earn up to 27k salary plus 10k-24k signing bonus!**
**Salary**: Php18,000.00 - Php27,000.00 per month
**Benefits**:
- Paid training
- Transportation service provided
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
**Language**:
- English (required)
This advertiser has chosen not to accept applicants from your region.
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6
Customer Service
Manila, Metropolitan Manila
BPO Career Center
Posted today
Job Viewed
Job Description
The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities
- Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/or services
- Track, document and retrieve information in call tracking database
- Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
- High school diploma with six months of relevant experience preferred. **Only those applicants that have a call center experience will be contacted.**
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-paced, high production work environment
- Ability to work as a team member, as well as independently
- Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
- Ability to rotate shifts, as needed.
**Job Types**: Full-time, Permanent
**Salary**: Up to Php25,000.00 per month
**Benefits**:
- Health insurance
- Paid training
- Work from home
Schedule:
- 8 hour shift
- Rotational shift
Supplemental pay types:
- 13th month salary
- Overtime pay
- Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/or services
- Track, document and retrieve information in call tracking database
- Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff
- High school diploma with six months of relevant experience preferred. **Only those applicants that have a call center experience will be contacted.**
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-paced, high production work environment
- Ability to work as a team member, as well as independently
- Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner
- Ability to rotate shifts, as needed.
**Job Types**: Full-time, Permanent
**Salary**: Up to Php25,000.00 per month
**Benefits**:
- Health insurance
- Paid training
- Work from home
Schedule:
- 8 hour shift
- Rotational shift
Supplemental pay types:
- 13th month salary
- Overtime pay
This advertiser has chosen not to accept applicants from your region.
7
Customer Support Associate - Banking & Finance Account
National Capital Region, National Capital Region
Rise Orbit Careers
Posted 13 days ago
Job Viewed
Job Description
Job Description:
br>We are looking for dedicated and customer-focused individuals to join our team as Customer Service Representatives for our Banking and Financial Services (BFS) account.
Key Responsibilities:
• Handle inbound and outbound customer interactions related to banking or financial services. < r>• Resolve inquiries regarding account transactions, loan or mortgage status, and brokerage information. < r>• Ensure customer satisfaction by providing accurate information and resolving concerns in a timely manner. < r>• Follow company policies and maintain confidentiality and compliance in handling financial data. < r>• Work effectively within a team in a shifting schedule setup. < r>
Qualifications:
• High School/ Senior High Graduate < r>• At least 1 year of experience in a finance-related account (e.g., banking, mortgage, or brokerage) < r>• Strong communication and problem-solving skills < r>• Ability to work in a shifting schedule < r>• Amenable to work on-site < r>
We offer competitive compensation and a range of benefits to support your growth and well-being:
• Competitive salary packages < r>• Health Maintenance Organization coverage starting on Day 1 < r>• Performance-based incentives < r>• Paid training and opportunities for career advancement < r>• Life insurance and company-sponsored events < r>• 13th month pay and other supplemental bonuses < r>
Job Types: Full-time
Work Schedule: 8-hour shifts availability
Ready to Join Us? Apply Now and Start Your Journey Toward Success!
br>We are looking for dedicated and customer-focused individuals to join our team as Customer Service Representatives for our Banking and Financial Services (BFS) account.
Key Responsibilities:
• Handle inbound and outbound customer interactions related to banking or financial services. < r>• Resolve inquiries regarding account transactions, loan or mortgage status, and brokerage information. < r>• Ensure customer satisfaction by providing accurate information and resolving concerns in a timely manner. < r>• Follow company policies and maintain confidentiality and compliance in handling financial data. < r>• Work effectively within a team in a shifting schedule setup. < r>
Qualifications:
• High School/ Senior High Graduate < r>• At least 1 year of experience in a finance-related account (e.g., banking, mortgage, or brokerage) < r>• Strong communication and problem-solving skills < r>• Ability to work in a shifting schedule < r>• Amenable to work on-site < r>
We offer competitive compensation and a range of benefits to support your growth and well-being:
• Competitive salary packages < r>• Health Maintenance Organization coverage starting on Day 1 < r>• Performance-based incentives < r>• Paid training and opportunities for career advancement < r>• Life insurance and company-sponsored events < r>• 13th month pay and other supplemental bonuses < r>
Job Types: Full-time
Work Schedule: 8-hour shifts availability
Ready to Join Us? Apply Now and Start Your Journey Toward Success!
This advertiser has chosen not to accept applicants from your region.
8
Banking & Finance Operations Associate (Shifting Schedule)
National Capital Region, National Capital Region
Orbit Dynamics
Posted 14 days ago
Job Viewed
Job Description
Job Description:
br>We are looking for dedicated and customer-focused individuals to join our team as Customer Service Representatives for our Banking and Financial Services (BFS) account.
Key Responsibilities:
• Handle inbound and outbound customer interactions related to banking or financial services. < r>
• Resolve inquiries regarding account transactions, loan or mortgage status, and brokerage information. < r>
• Ensure customer satisfaction by providing accurate information and resolving concerns in a timely manner. < r>
• Follow company policies and maintain confidentiality and compliance in handling financial data. < r>
• Work effectively within a team in a shifting schedule setup. < r>
Qualifications:
• High School/ Senior High Graduate/ At least 2nd year College completed < r>
• At least 6 months of experience in a finance-related account (e.g., banking, mortgage, or brokerage) < r>
• Strong communication and problem-solving skills < r>
• Ability to work in a shifting schedule < r>
• Amenable to work on-site < r>
We offer competitive compensation and a range of benefits to support your growth and well-being:
• Competitive salary packages < r>• Health Maintenance Organization coverage starting on Day 1 < r>• Performance-based incentives < r>• Paid training and opportunities for career advancement < r>• Life insurance and company-sponsored events < r>• 13th month pay and other supplemental bonuses
br>We are looking for dedicated and customer-focused individuals to join our team as Customer Service Representatives for our Banking and Financial Services (BFS) account.
Key Responsibilities:
• Handle inbound and outbound customer interactions related to banking or financial services. < r>
• Resolve inquiries regarding account transactions, loan or mortgage status, and brokerage information. < r>
• Ensure customer satisfaction by providing accurate information and resolving concerns in a timely manner. < r>
• Follow company policies and maintain confidentiality and compliance in handling financial data. < r>
• Work effectively within a team in a shifting schedule setup. < r>
Qualifications:
• High School/ Senior High Graduate/ At least 2nd year College completed < r>
• At least 6 months of experience in a finance-related account (e.g., banking, mortgage, or brokerage) < r>
• Strong communication and problem-solving skills < r>
• Ability to work in a shifting schedule < r>
• Amenable to work on-site < r>
We offer competitive compensation and a range of benefits to support your growth and well-being:
• Competitive salary packages < r>• Health Maintenance Organization coverage starting on Day 1 < r>• Performance-based incentives < r>• Paid training and opportunities for career advancement < r>• Life insurance and company-sponsored events < r>• 13th month pay and other supplemental bonuses
This advertiser has chosen not to accept applicants from your region.
9