374 Back Office Associate Technical Account Non Voice jobs in the Philippines

- Encodes all information required for PLR, ACR and hold memos. - Real time update of pallet/rack location to WMS for WIT traceability.
- In control of precise Finished/Heldwares goods WIT encoding/retrieval for delivery and transfer. br>- Ensure that Store in/out and ACL issuance was checked before encoding.
- Prepare list of running molds on production line per day in detailed data and check the actual packing specification versus log sheets and MRF.
- Accountable in creating accurate SAP DR for delivery.
- Monitor and timely update of delivery schedule, booking schedule and indicate data such as: type of pallets, OTL & COI Number.
- Encodes complete data of all incoming FG/PM deliveries, transfers and backloads and include on transaction proof list report.
- Prepare transaction proof list before end of shift for the checking of Shift Supervisor.
- Responsible in retrieving data needed by shift supervisor and dispatcher.
- Guarantee and protect the accurate data on WMS.
- Perform other duties as assigned.

Qualification:
- College Graduate, preferable computer related course
- With or without experience

Join our team as a Data Entry Specialist at our offices located in KSS Building Buhangin and Aeon Towers, Bajaada, Davao City. This role is perfect for those who excel in analyzing product data, coordinating with teams, and enhancing product line performance through detailed insights.
br>Perks:
Salary: Competitive salary based on experience
Comprehensive Benefits:
Enjoy free daily meals, wellness programs, paid time off, and opportunities for continuous professional development.
Location: Work in the vibrant heart of Davao City with modern facilities and a supportive team environment.

Key Responsibilities:
Research and Data Collection:
Identify product categories for review, such as microscopes.
Develop and utilize templates for recording essential product attributes.
Collect and document data points for each product within the selected categories in a structured format for subsequent analysis.
Line Review Process:
Conduct thorough line reviews for each product category based on the collected data.
Collaborate with cross-functional teams to evaluate product performance.
Generate detailed reports that summarize findings, provide insights, and offer actionable recommendations.
Stakeholder Communication:
Organize regular meetings with stakeholders to update them on project progress.
Prepare and distribute comprehensive reports detailing findings and recommendations.
Lead feedback sessions to discuss insights and collect input from leadership.

Required Skills:
Exceptional attention to detail.
Strong process orientation.
Proficiency in Microsoft Excel.
Preferred Experience:
Previous data entry experience.
Familiarity with E-commerce, science supplies, and materials.
The ideal candidate should be highly organized, capable of handling multiple tasks simultaneously, and committed to delivering high-quality results.
Job Type: Full-time

Pay: From Php16,000.00 per month

Benefits:


Company events
Health insurance
Paid training
Staff meals provided

Schedule:
8 hour shift
Night shift
Work Location: In person

**About us**
At Pearson, we're committed to a world that's always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it's one child in our own backyard or an education community across the globe. We also create incredible assessment clinical and professional tests to help people to growth in their personal and professional lives. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology - and each other to surpass these boundaries - we create seeds of learning that become the catalyst for the world's innovations, personal and global, large, and small.
Job Description
Position Title: Data Quality Processing Assistant
Business Area Overview: The Replacement Certificate team is part of the Assessment & Qualifications division, and is responsible for providing replacement documents to customers.
Position Description:
Role Specific:
Reporting to a team leader, the purpose of this role is to complete and quality check customer applications for replacement certificates and other queries around historical results and records and subject access requests. This position requires a high level of precision and accuracy. The post holder will also provide second line support to our customer service teams.
**Key Accountabilities:**
+ Ensure a high standard of customer service at all times
+ Delivering high quality and accurate work, with meticulous attention to detail
+ Liaise with customer and customer service teams by phone, Microsoft Teams and email
+ Develop and maintain a professional working relationship with internal and external customers
+ During peak processing periods lead a team of temporary staff in line with Pearson's policies, procedures and values
+ Deliver processes to meet service level agreements
+ Effectively escalate and issues to the team leader
+ Complete quality checks of work produced
+ Participate in regular team communication to review progress
+ Carry out other duties as directed by management. This may include working from other local facilities and supporting other teams across the business
**Process Specific:**
+ Accurate and efficient Identification checks for applications
+ Resolve queries received from customer and first line customer service teams
+ Support the accurate, complete and timely delivery of replacement certificates to customers
+ Co-ordinate the production of provisional results confirmation for customers when required
+ Provide second line support to the customer service teams on a range of queries including system related queries
**Skills:**
+ **Individual Core Competencies:**
+ Provide a customer focused service
+ Communicate with influence
+ Work with others to achieve goals
+ Deliver goals in a changing environment
+ Take a creative and innovative approach to work
+ Maximise potential in self and others
+ **Additional Competencies:**
+ Inspire and foster team commitment, spirit, pride and trust
+ Facilitate co-operation and motivate team members to accomplish group goals
+ Make effective and timely decisions
+ Perceive the impact and implications of decisions
+ Identify and analyse problems
+ Make recommendations for alternative solutions
**Qualifications:**
+ **Essential**
+ Educated to GCSE level minimum of English and Mathematics or equivalent
+ Good PC and Office suite skills, including intermediate skills in MS Excel
+ **Desirable**
+ Previous experience working with Oracle systems (IQS) and AS400/iseries
**Previous Experience:**
+ **Essential**
+ Demonstrate ability to multi-task and involvement in delivery of multiple activities
+ Experience in managing own time
+ **Desirable**
+ Previous experience and knowledge of working within and Awarding Body
**Who we are:**
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing
**Job:** Production
**Job Family:** LEARNING_&_CONTENT_DELIVERY
**Organization:** Assessment & Qualifications
**Schedule:** FULL_TIME
**Workplace Type:** Remote
**Req ID:** 20331

Job Description

The Data Entry Clerk is responsible for inputting lists of items, numbers, or other data into the computer or completing forms that appear on a computer screen. The Data Entry Clerk may also manipulate existing data, edit current information, or proofread new entries to a database for accuracy.
Essential Functions and Responsibilities
2.Timely and efficient identification of various client materials.
3.Work efficiently within a team environment to meet client deadlines and service level agreements.
4.Ability to identify different document types.
5.Maintain a record of completed work.
6.Follow instructions and communicate with supervisor or trainer when appropriate to ensure customer expectations are met.
7.Compile, sort, and verify accuracy of data.
8.Maintain confidentiality and security of client information per client guidelines.
9.Maintains levels of productivity and quality based on department standards.
10.Additional responsibilities and duties may be assigned.
Key Skills
.Persuasive communication skills necessary to collect essential information, answer questions, and direct callers to appropriate personnel in a professional and courteous manner
.Developed interpersonal skills necessary to establish and maintain effective working relationships with co-workers, other business areas and government agencies as required
.Planning and organizational skills necessary to coordinate workload around complex, multiple assignments
Minimum Qualifications
.High school Diploma or GED.
.Type a minimum of 10,000 alpha numeric and 10-key strokes per hour (KSPH) at a 98% accuracy or better.
Physical Requirements
Physical demands with activity or condition requiring a considerable amount of time include sitting and typing/keyboarding using a computer (i.e., keyboard, mouse, and monitor) or adding machine.Physical demands may include walking, carrying, reaching, standing, and stooping.May require occasional lifting/lowering, pushing, or pulling up to 25 lbs.

**Job Description**:
The Data Entry Clerk is responsible for inputting lists of items, numbers, or other data into the computer or completing forms that appear on a computer screen. The Data Entry Clerk may also manipulate existing data, edit current inf

Transfer data from paper formats into computer files or database systems using keyboards, data recorders or optical scanners
- Type in data provided directly from customers
- Create spreadsheets with large numbers of figures without mistakes
- Verify data by comparing it to source documents
- Update existing data
- Retrieve data from the database or electronic files as requested
- Perform regular backups to ensure data preservation
- Sort and organize paperwork after entering data to ensure it is not lost

Requirements and skills
- Proven experience as **data entry clerk**:

- Fast typing skills; Knowledge of touch typing system is strongly preferred
- Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.)
- Working knowledge of office equipment and computer hardware and peripheral devices
- Basic understanding of databases
- Good command of English both oral and written and customer service skills
- Great attention to detail
- Strong IT or Computer Science experience
- strong attention to detail, flexible and adaptable, highly motivated
- strong analytical skills, with the ability to think critically
- strong communication and written skills
- Summarize and analyze, check for accuracy of data
- Can prepare reports
- 1-3 years Data Analyst experience

**Salary**: Php15,000.00 - Php25,000.00 per month

Schedule:

- 8 hour shift
- Late shift
- Night shift

COVID-19 considerations:
Remote interview process
Plastic shield at work stations
Temperature screenings
Social distancing guidelines in place
Virtual meetings Sanitizing, disinfecting, or cleaning procedures in place

Ability to commute/relocate:

- Bacolod City, Negros Occidental: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Data analysis skills: 1 year (required)

**Language**:

- English (required)

Transfer data from paper formats into computer files or database systems using keyboards, data recorders or optical scanners
- Type in data provided directly from customers
- Create spreadsheets with large numbers of figures without mistakes
- Verify data by comparing it to source documents
- Update existing data
- Retrieve data from the database or electronic files as requested
- Perform regular backups to ensure data preservation
- Sort and organize paperwork after entering data to ensure it is not lost

Requirements and skills
- Proven experience as **data entry clerk**:

- Fast typing skills; Knowledge of touch typing system is strongly preferred
- Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.)
- Working knowledge of office equipment and computer hardware and peripheral devices
- Basic understanding of databases
- Good command of English both oral and written and customer service skills
- Great attention to detail
- Strong IT or Computer Science experience
- strong attention to detail, flexible and adaptable, highly motivated
- strong analytical skills, with the ability to think critically
- strong communication and written skills
- Summarize and analyze, check for accuracy of data
- Can prepare reports
- 1-3 years Data Analyst experience

**Salary**: Php15,000.00 - Php25,000.00 per month

Schedule:

- 8 hour shift
- Late shift
- Night shift

COVID-19 considerations:
Remote interview process
Plastic shield at work stations
Temperature screenings
Social distancing guidelines in place
Virtual meetings Sanitizing, disinfecting, or cleaning procedures in place

Ability to commute/relocate:

- Bacolod City, Negros Occidental: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Data analysis skills: 1 year (required)

**Language**:

- English (required)