224 Assurance Manager jobs in the Philippines

Remitly's vision is to transform lives with trusted financial services that transcend borders. Since 2011, we have been tirelessly delivering on our promises to people who send money around the world. Today, we are reimagining global financial services and building products that extend beyond traditional barriers to give customers access to more of the services they need, no matter where they call home. Join over 2,700 employees worldwide who are growing their careers with purpose and connection with our customers while having a positive impact on millions of people around the globe.

About the Role:

As an L3 GCIT Analyst at Remitly, you will play a critical role in evaluating the design and effectiveness of controls across Remitly's global compliance program. You'll work cross-functionally with teams in Product, Engineering, Operations, and Program Management to document, assess, and validate controls tied to key regulatory domains—including Anti-Money Laundering (AML), consumer protection, safeguarding, sanctions, and compliance reporting. Your work directly supports our ability to meet regulatory obligations and build trust with customers worldwide.

You Will:

• Partner with cross-functional stakeholders to document controls related to AML, sanctions, consumer protection, safeguarding, and regulatory reporting obligations
• Plan and execute design and operating effectiveness testing of compliance controls, including policy adherence, transaction monitoring, escalation procedures, reporting accuracy, and third-party oversight.
• Identify control gaps or deficiencies and provide structured, actionable feedback to control owners.
• Track remediation of identified issues and validate implementation of corrective actions.
• Support internal and external audits, regulatory exams, and ongoing control assurance needs.
• Drive improvements in control documentation quality, testing consistency, and knowledge management within the GCIT team.
• Contribute to the evolution of internal testing methodologies and playbooks in alignment with Remitly's risk appetite and compliance obligations.

You Have:

• Bachelor's degree in Business Administration, Finance, or a related field or equivalent experience
• 3-5 years of experience in program or project management, with a focus on developing and implementing process improvement initiatives from start to finish in an agile environment
• 3-5  years of experience in compliance testing, internal audit, risk assurance, or a related function in a regulated financial services or fintech environment.
• Strong working knowledge of global AML regulations, sanctions compliance, consumer protection principles, and financial crime frameworks.
• Demonstrated ability to test process and control effectiveness with independence and precision.
• Excellent analytical, documentation, and communication skills—especially in distilling complex findings into practical recommendations.
• A high degree of integrity, discretion, and ownership mindset.
• Preferred: Familiarity with compliance requirements in the U.S., EEA, or other high-risk jurisdictions.

As a member firm of EY, SGV's Assurance Services will give you the opportunity to take on responsibilities that allow you to develop a deep and professional knowledge base in various industries. By joining our team, you'll help our clients in complying with their reporting requirements by providing an objective review of their financial statements, timely discussions with the business regarding matters about accounting & financial reporting, and recommendations to audit stakeholders.

Your Key Responsibilities
:

• Demonstrate expertise in Philippine Financial Reporting Standards (PFRS), relevant SEC, BIR, BSP, and IC regulations, and in related financial reporting matter
• Exhibit a thorough knowledge of current audit techniques and apply them in carrying out complex audit procedures
• Identify area of risk within client's businesses and define the appropriate audit approach
• Proactively build relationship with client personnel, demonstrate flexibility and resourcefulness in handling client's problems
• Provide the necessary leadership, judgement, and administrative direction to the audit team while creating a positive learning culture

To qualify for the role, you must have:

• Bachelor's degree in Accountancy
• Current license as a Certified Public Accountant (CPA)
• Minimum of 6 years' work experience in external audit
• Strong knowledge of accounting and auditing standards i.e. PFRS, PAS, and Taxation

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world.

Empowering Africa's tomorrow, together…one story at a time.
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

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Job Summary
To provide advice & support in the development & implementation of area of specialisation; developing high quality standards & measures to ensure that errors do not re-occur.

Job Description
Accountability: Assurance Management 20%

• Responsible for maintaining and developing in conjunction with the Head of Markets a risk profile for the Markets and PTS/PCG which includes associated evidence received from business lines such as Absa Internal Audit-AIA, ERC, RCF, GMCE and other Risk & Governance functions.
• Assist the Head of Markets by ensuring that all instances of significant risk or lack of control are properly identified, all findings are factually based and reported, root causes addressing the underlying causes, and the agreed actions are pragmatic and balanced, and reports are delivered as quickly as possible.
• Oversight on Issue Tracking and closure process to ensure that all issues are logged, tracked, and closed in a timely manner. Assist the Head of Governance and Control with compiling of the Combine Assurance plan for the business.
• Assist with the drafting of final reports for review, after ensuring they meet the required standards i.e., they display the required level of professionalism, they are risk focussed, the agreed actions and coaching deliverables are clear / understandable and practical.
• Assist the Head of Markets in presenting reports to G&C and Operational Risk and ensure their understanding and commitment to the report and action plan. Resolve issues without compromising objectivity of role performed.

Accountability: Compliance Testing, Monitoring, MI Reporting and Support 55%

• Accountable for sampling / testing (including follow ups) on more complex / high risk engagements, especially in areas of own specialisation (such as Risk & Treasury).
• Accountable for sampling / testing (including follow ups) in other areas of perceived high risk, which may well include unfamiliar risk types.
• Participate in risk-based Management Assurance workshops as required in order to identify and agree with the business the risk and controls which will form the basis of the engagement work to be undertaken.
• Responsible for integrity checks and analysing the full range of evidence and information available to identify risks and management control actions and draw well thought out reasoned conclusions.
• Responsible to produce high-quality documentation & reports to support the assurance management process. (Planning documents, work papers & reports).
• Responsible for ensuring Treasury and Markets Assurance testing is in line with risk-based engagement methodologies, including the production of electronic working papers.
• Responsible for the production of quality documentation & reports to support any remedial process.
• Support Issue Assurance on all issue closure documents submitted by the Business prior to centre submission.
• Responsible for the production of monthly and ad-hoc reporting for CIB Markets activities including client deals, turnover, new(onboarding), reactivated clients
• Assist the Head of Markets with the preparation of MBR packs, ARO GMCE packs (Global Market Control environment) and other ad-hoc packs as required
• Assist the Head of Markets with the Front Office (FO) / PTS/PCG Control Process Assessment (CPA) testing.

Accountability: Stakeholder Management and Administration 15%

• Responsible for the maintenance of accurate and up to date risk and control closure databases that correctly reflect the final recommendation issued.
• Responsible for the correct archiving of all documents following the completion of management assurance engagements.
• Have effective relationships with business management, communicating regularly.
• Understand and manage risks and risk events (incidents) relevant to the role and managing on ORMS system
• Assist the Head of Governance and Control in presenting reports to business owners and ensure their understanding and commitment to the report and action plan. Support with resolving of issues without compromising objectivity of role performed.
• Act as support to the OpCo by regularly updating the documentation / reports / trackers that are presented and support to act as Secretary to the Committee in absence of Head of Governance and Control

Accountability: Risk and Control 10%

• Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise-Wide Risk Management Framework and internal Absa Policies and Policy Standards.
• Understand and manage risks and risk events (incidents) relevant to the role.

Education
Higher Diplomas: Business, Commerce and Management Studies (Required)

As CohnReznick grows, so do our career opportunities. As one of the United States top Professional Services and Business Advisory firms, we foster teams in Advisory, Assurance, and Tax services that value innovation and collaboration in everything they do

We currently have an exciting career opportunity for an Assurance Manager to join the Financial Servicesteam within our Philippinesoffice.

CohnReznick is a hybrid firm and most of our professionals are located within a commutable distance to one of our offices. This position is considered hybrid which means team members are expected to alternate time between both remote and office.

At CohnReznick, we believe in creating the conditions in which everyone can do their best work, collaborate, learn, and build community. This results in our ability to create opportunities for our people, make a difference for our clients, and strengthen our internal and external communities.

YOUR TEAM.

This position will support our Financial Services Group. The Financial Services Group provides services to private equity, hedge fund, broker dealer, fund to funds, and real estate fund clients. You will work on a team with other Associates, Senior Associates, Managers, Senior Managers, and Partners. This team has a passion for what they do and a focus on consistently delivering value to our clients.

YOUR ROLE.

Responsibilities include but not limited to:

• Serve as the Engagement Manager on specific client accounts, taking responsibility for pre-engagement planning, execution, final deliverable development, and billing and collections.
• Develop a detailed engagement work plan, illustrating budgets and schedules. Monitor project status against the work plan and communicate schedule adjustments to CohnReznick management.
• Develop a professional relationship with the client. Gain the respect and confidence of the client by consistently demonstrating supreme customer service, quality work products, and professional integrity.
• Serve as the prime point-of-contact to the client. Ensure that the client is fully informed of engagement progress and logistics.
• Gain the respect and confidence of the CohnReznick team through effective client management, timely and accurate communication, and clear and concise team direction.
• Prepare timely and accurate bills for professional services rendered.

YOUR EXPERIENCE.

The successful candidate will have:

• 5+ years of work experience in another public accounting firm, supporting US teams and clients
• Bachelor's Degree and active CPA required
• Strong experience using Microsoft Office Suite
• Exceptional organizational and communication (verbal and written) skills

Job Overview:

• Ensure high standards of food safety, quality control, and regulatory compliance throughout the commissary and production processes.

Key Responsibilities:

• Quality Control: Monitor production processes to ensure compliance with food safety regulations and internal standards.
• Inspections and Audits: Conduct regular inspections and audits of facilities and products to ensure compliance.
• Staff Training: Train staff on quality assurance protocols and best practices.
• Documentation: Maintain accurate records of quality and taste test inspections, compliance reports, and corrective actions.
• Food Safety & Sanitation: Implement best practices in food safety, sanitation, and equipment maintenance.
• Investigations & Corrective Actions: Lead investigations of product complaints or non-compliance, establishing and implementing corrective actions.

Job Types: Full-time, Permanent

Benefits:

• Health insurance
• On-site parking

Work Location: In person

JOB SUMMARY

The Quality Assurance Manager assists and oversee the QA team and ensuring that all quality objectives are achieved in manufacturing the company products through regular testing and inspection. He/She works in close coordination with the production team to resolve quality issues and address customer concerns.

EDUCATION

College Graduate preferably of BS in Chemical Engineering

Registered Chemical Engineer & Registered Chemical Technician

WORK EXPERIENCE

With at least 5 years' experience in the QA function, preferably from a company that manufactures personal care products, cosmetics, household chemicals, cleaning solutions.

COMPETENCIES AND SKILLS

• Leadership and coaching skills
• Proficient in MSOffice (Word, Excel, PowerPoint)
• Familiar with ISO Quality Management Systems
• Report writing
• Data analysis and inference
• Written and Verbal Communication
• Time management and prioritization
• Critical thinking
• Problem solving and decision-making
• Strong ethics and integrity

Job Types: Full-time, Permanent

Benefits:

• Additional leave
• Health insurance
• Life insurance
• On-site parking
• Opportunities for promotion
• Promotion to permanent employee

Work Location: In person

Greetings From LanceSoft

Location: Cebu City

Onsite Setup

Permanent Role

Experience: 8 years

Rol: QA Manager

Bachelor's degree in business, Finance, Analytics, or a related field.

8+ years of experience in Quality Assurance, with at least 5 years in a leadership role.

Strong background in data analytics and experience with tools such as Excel, Tableau, Power BI, or similar platforms.

About the role

As the Quality Assurance Manager at UNIVERSAL ACCESS and SYSTEMS SOLUTIONS, PHIL. INC.', you will play a pivotal role in overseeing the quality assurance processes to ensure high standards in customer interactions, compliance with company policies, and continuous improvement in service delivery. This role involves managing the QA team, analyzing performance data, and working closely with operations to enhance customer experience and agent efficiency.

What you'll be doing

Quality Assurance & Performance Monitoring

• Develop, implement, and maintain quality monitoring programs to evaluate agent performance.
• Oversee the call, chat, and email evaluations to ensure compliance with company and client standards.
• Identify trends, gaps, and opportunities in customer interactions and agent performance.
• Ensure adherence to scripts, policies, and regulatory guidelines to minimize risks.

Team Management & Coaching

• Lead and mentor a team of QA Analysts in monitoring, coaching, and process improvements.
• Conduct regular training and calibration sessions to ensure consistency in scoring and evaluations.
• Collaborate with Training and Operations to address performance issues and develop improvement plans.

Data Analysis & Reporting

• Analyze QA data and generate insights on customer satisfaction, operational efficiency, and compliance.
• Provide weekly, monthly, and quarterly reports with actionable recommendations for process enhancements.
• Present findings to management and stakeholders, highlighting key performance trends.

Process Improvement & Customer Experience Enhancement

• Develop and implement continuous improvement initiatives to enhance service quality.
• Work closely with Operations to identify root causes of poor performance and implement corrective actions.
• Ensure that feedback loops between QA, Operations, and training are effective and data-driven.

What we're looking for

• Minimum of 5 years of experience in a quality assurance role, preferably in the administration and office support industry
• Strong understanding of quality assurance principles, methodologies, and best practices
• Excellent problem-solving, analytical, and decision-making skills
• Ability to effectively communicate and collaborate with cross-functional teams
• Strong attention to detail and a commitment to maintaining high standards
• Experience with quality management systems and data analysis tools
• Bachelor's degree in a relevant field, such as quality management or engineering

LOCATION: 1 NITO, Lahug Cebu

POSITION: Support & Leadership Roles

WORK SET-UP: Pure Onsite

SCHEDULE: Night Shift / Shifting Schedule 24/7

START DATE: Urgent / ASAP

(POSITIONS & SALARIES)

• Communication Trainer (5 years) - PHP 35,000 to PHP 50,000
• AM Learning & Dev. (3-5 years) - PHP 60,000 to PHP 80,000
• Team Lead (2-4 years) - PHP 35,000 to PHP 45,000
• QA Manager (8 years) - PHP 60,000 to PHP 80,000

(PERKS & BENEFITS)

• 20% Night Differential
• HMO on Day 1 plus Dependents
• Career Growth
• Paid Training

(REQUIREMENTS/QUALIFICATIONS)

• College Level / College Graduate / Post Grad
• 2-8 years Relevant experience
• TOR / Diploma
• COE / Resignation Letter approved or ack by HR and Supervisor
• Government IDs and Numbers (SSS, Philhealth, TIN, Pag-ibig)
• NBI Clearance

Job Types: Full-time, Permanent

Pay: Up to Php80,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Health insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Ability to commute/relocate:

• Cebu City: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Please provide your active email and viber.

• What is your highest educational attainment?

• or how long is your BPO Voice experience?

• or how long is your BPO QA experience?
• What account or LOB are you handling right now in the BPO?
• What course or program did you take during your college studies?
• Are you amenable to work ONSITE?
• Are you currently employed or unemployed?
• Can you start ASAP?

Work Location: In person