6,160 Assistant Store Manager jobs in the Philippines

About the role

As the Assistant Store Manager at Ace Hardware Philippines, you will be responsible for the growth and profitability of the company by providing excellent customer service & employee support services. Specifically, you will be doing the following:

What you'll be doing

1. Manage all aspects of store operations, especially in monitoring daily sales targets, merchandise availability, planning strategies in reaching sales targets, and ensuring excellent store condition at all times
2. Ensures merchandise and all in-store assets are handled with care and the shrinkage levels are maintained at an acceptable level
3. Apply security and safety control measures to all store operations and ensures compliances on display, store compliance, and merchandising guidelines
4. Ensures availability of merchandise and customer services
5. Assist customers, especially entertaining wholesale/corporate clients & explaining to customers any inquiry regarding products
6. Contributes to activities relating to merchandising and marketing & ensures to maintain and establish a culture of learning and improvement to store staff

What we're looking for

1. Minimum 2-3 years of experience in a retail management or leadership role, preferably within hardware retail or any related field
2. Strong communication and interpersonal skills
3. Excellent customer service orientation and problem-solving abilities
4. Proven track record of driving sales growth and operational efficiency
5. High degree of integrity & commitment
6. College graduate of any course
7. Willing to be assigned at SM City Cebu or SM Seaside Department Store (DS)

What we offer

At Ace Hardware Phils., Inc., we are committed to providing a supportive and rewarding work environment for our employees. We offer competitive wages, opportunities for advancement, and a comprehensive benefits package that includes health insurance, retirement savings, and ongoing training and development programs.

About us

Ace Hardware Phils., Inc. is a leading retailer of hardware, home improvement, and outdoor living products. With a network of over 100 stores across the Philippines, we are dedicated to providing our customers with the highest quality products and exceptional service. Our company culture is built on a foundation of teamwork, innovation, and a commitment to the communities we serve.

If you are passionate about retail and eager to join a dynamic and successful company, we encourage you to apply for this position today.

The Assistant Store Manager is responsible for the general management of the store by ensuring maximum sales and profitability through customer service, inventory, marketing, managing operating cost, and people development.

Duties and Responsibilities

• On time and effective implementation of promo activation and launching
• Builds customer loyalty by ensuring that customer insights are communicated to the Head Office
• Audit and compliance of all promo execution

Qualifications

• Graduate of any 4-year course
• Must have at least 3 years of working experience in any retail or fast food establishments in managerial capacity

Job Types: Full-time, Permanent

Pay: Php20, Php30,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Health insurance
• Opportunities for promotion
• Pay raise
• Promotion to permanent employee

Application Question(s):

• What is your expected salary?

Education:

• Bachelor's (Preferred)

Work Location: In person

Supports the Area Manager in overseeing daily operations and personnel in the store.

• Executes efficient and effective customer service
• Supervise and train employees
• Enforcing company policies and procedures, and maintaining a safe and secure environment for both customers and employees
• Monitor stocks
• Achieve sales targets, implement promotional activities, and ensure that the store is clean, organized, and visually appealing
• Provides regular updates to the Area Manager

Responsibilities

• Assists the Store Operations Manager in all aspects of daily business operations, including human resource management, customer service, and merchandising.
• Monitors and manages stock levels to determine the need for replenishment.
• Ensures outstanding presentation and visual merchandising standards are consistently maintained.
• Works to achieve store sales targets through creative marketing strategies, timely restocking, optimized assortments, and promotional events.
• Takes responsibility for preparing the store for business at the beginning of the workday and ensures all closing tasks are completed before the end of business hours.
• Evaluates store sales performance against targets, prepares reports using the standard format, and recommends strategies to boost sales and improve overall business performance.

Qualifications

• Bachelor's Degree in Business Administrations, Operations Management, Industrial Engineering or in similar field.
• At least 5 years of experience in managing retail store operations, preferably within the
  same industry

.

As an Assistant Store Manager at Nabe Unlimited Japanese Hotpot - Banawe, Quezon City, you will be responsible for overseeing all aspects of the restaurant's daily operations. Nabe is a lively and authentic Japanese izakaya and hotpot restaurant, and your main objective will be to deliver an outstanding dining experience to guests while ensuring smooth functioning behind the scenes. Your role involves managing a diverse team, maintaining food quality and safety standards, driving business growth, and upholding the restaurant's reputation as a top-notch culinary destination.

Key Responsibilities:

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant's good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Requirements:

• Proven experience as a Assistant Store Manager or in a similar leadership role within the food and beverage industry.

• Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team.

• Excellent communication and customer service abilities.

• In-depth knowledge of Japanese cuisine, particularly izakaya and hotpot dishes.

• Familiarity with restaurant operations, including kitchen management and service standards.

• Financial acumen to manage budgets, analyze financial data, and make strategic decisions.

• Understanding of health, safety, and sanitation regulations and best practices.

• Flexibility to work during weekends, evenings, and holidays as needed.

Working as a Assistant Store Manager at Nabe Unlimited Japanese Hotpot - Banawe, Quezon City offers an exciting opportunity to immerse yourself in the world of Japanese cuisine and hospitality. If you have a passion for Japanese food and culture, and possess the skills and dedication to lead a successful restaurant team, we welcome you to apply and be part of our dynamic culinary experience.

Experience:

• Assistant Store Manager: 1 year (Required)

Job Types: Full-time, Permanent

Pay: Php18, Php19,000.00 per month

Benefits:

• Flexible schedule
• Flextime
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Experience:

• Restaurant Manager: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person

JOB DESCRIPTION :

• Responsible for customer's overall in-store experience by providing customer service, understanding customer's needs, recommending suitable apparel based on customer's needs, and offering an alternative to customers.
• Promotes sales through positive customer service efforts
• Keep the store organized and clean
• Works under varying schedules
• Actively maintains a global brand image.
• Assist store manager during store meetings
• Manage daily store operations
• Responsible for assisting the store manager in preparing operation reports
• Assist store manager in leading the team in achieving target sales

QUALIFICATIONS :

• Graduate of a 4-year course
• Preferably with at least 1-2 years of experience as assistant store manager in a retail/clothing store
• Strong customer service and communication skills
• Team player and can handle work in a fast-paced environment
• Enjoys interacting with different types of people
• Flexible in work schedule and location

Final monthly basic salary is negotiable during the final interview.

Job Type: Full-time

Pay: From Php16,000.00 per month

Work Location: In person

Job Description:

Responsible for achieving all the categories' (i.e. Food, Non- Food, Fresh) sales targets and managing its customer service, shrinkage, merchandise display, policies and reports.

Qualifications:

•Must possess at least a Bachelor's Degree in any field

•Preferably with at least 3 years experience as Assistant Manager or Manager specializing in Sales (Retail/General) or its equivalent

•Must have above average communication and leadership skills

•Must be computer literate

Job Type: Full-time

Benefits:

• Employee discount
• Health insurance
• Opportunities for promotion

Work Location: In person

JOB SUMMARY:

Assistant Store Manager plays a key role in supporting the Store Manager with daily operations, financial oversight, staff supervision, and customer service. This position helps implement company policies, manage inventory and merchandising, ensure compliance, and maintain store facilities. Acting as the Store Manager's primary support, the Assistant Store Manager assumes leadership responsibilities in their absence.

DUTIES & RESPONSIBILITIES:

1. Sales Support & Financial Oversight

• Assist in executing sales strategies to meet revenue and profitability targets.
• Track daily and weekly sales performance, raising concerns about variances to the Store Manager.
• Support proper cash handling, expense control, and inventory cost management.
• Help ensure accurate financial records and adherence to accounting procedures.

2. Customer Service & Store Operations

• Promote excellent customer service and create a welcoming in-store experience.
• Supervise store floor activity, cleanliness, and merchandise displays in line with brand standards.
• Address customer inquiries, concerns, and complaints promptly and professionally.
• Assist in the execution of marketing campaigns, promotions, and in-store events.

3. Compliance & Documentation

• Maintain store records, permits, and compliance with company and regulatory requirements.
• Support audits and ensure alignment with operational and safety policies.
• Enforce health, safety, and hygiene standards.

4. Staff Supervision & Development

• Assist in onboarding, training, and coaching staff to maintain performance standards.
• Help manage team schedules, monitor attendance, and ensure proper shift coverage.
• Contribute to performance evaluations and provide constructive feedback.
• Foster teamwork, resolve minor concerns, and escalate issues when necessary.

5. Inventory & Merchandising

• Monitor inventory levels and coordinate replenishment with suppliers.
• Ensure accuracy in stock receiving, tagging, and inventory controls.
• Support merchandising efforts to optimize product displays and boost sales.

6. Store Facility & Maintenance

• Oversee store cleanliness and the upkeep of premises and displays.
• Report maintenance concerns and coordinate repairs with guidance from the Store Manager.
• Support store safety, security, and emergency procedures.

7. Reporting & Communication

• Prepare and submit reports on sales, inventory, and staff performance.
• Share insights on customer feedback, sales opportunities, and operational challenges.
• Participate in team meetings and contribute ideas for continuous improvement.

QUALIFICATIONS:

Education: Bachelor's degree in Business Administration, Hotel and Restaurant Management, or a related field.

Experience: At least 5 years of supervisory experience, with 6–7 years in the food & beverage industry.

Skills & Competencies:

• Solid knowledge of store operations, inventory management, and basic financial principles.
• Proven ability to support revenue growth, customer satisfaction, and staff productivity.
• Proficiency in MS Office and basic reporting tools.
• Strong leadership, communication, and problem-solving skills.
• Flexibility to work varied schedules, including weekends and holidays.

Job Types: Full-time, Permanent

Pay: Php28, Php30,000.00 per month

Work Location: In person

JOB DESCRIPTION :

• Responsible for customer's overall in-store experience by providing customer service, understanding customer's needs, recommending suitable apparel based on customer's needs, and offering an alternative to customers.
• Promotes sales through positive customer service efforts
• Keep the store organized and clean
• Works under varying schedules
• Actively maintains a global brand image.
• Assist store manager during store meetings
• Manage daily store operations
• Responsible for assisting the store manager in preparing operation reports
• Assist store manager in leading the team in achieving target sales

QUALIFICATIONS :

• Graduate of a 4-year course
• Preferably with at least 1-2 years of experience as assistant store manager in a retail/clothing store
• Strong customer service and communication skills
• Team player and can handle work in a fast-paced environment
• Enjoys interacting with different types of people
• Flexible in work schedule and location

Final monthly basic salary is negotiable during the final interview.

Job Type: Full-time

Pay: From Php19,000.00 per month

Work Location: In person