1,636 Assistant Managers jobs in the Philippines

Assistant Manager (Fleet Operations – Day/Night Shift)

Location: Parañaque Wareouse| Rotational Shifts (AM/PM/Night) | Full-Time

About Xpress

Xpress is a fast-growing TNVS and taxi operator committed to delivering safe, reliable, and efficient mobility solutions. With a growing fleet capacity of eventually up to 500 vehicles and a strong focus on technology-driven operations, we aim to provide seamless transport for passengers while ensuring high standards of support for our drivers and teams.

Joining Xpress means becoming part of an innovative transport company that values teamwork, accountability, and customer service excellence.

About the Role

As an Assistant Manager at Xpress, you will oversee day-to-day fleet operations during your assigned shift, covering both TNVS and taxi services. You will directly supervise Shift Supervisors and indirectly manage Operations Specialists, Xpress Support, Utility Crew, and the Emergency Response Team (ERT).

This role requires strong leadership, operational oversight, and the ability to make data-driven decisions to keep our growing fleet running efficiently and in compliance with transport regulations.

Key Responsibilities

Fleet & Shift Operations

• Oversee dispatch and allocation of TNVS and taxi vehicles to optimize supply and reduce idle time.
• Monitor fuel/energy efficiency and implement cost-control initiatives.
• Supervise preventive maintenance, repairs, and vehicle inspections to ensure roadworthiness and compliance.
• Ensure vehicles meet standards of cleanliness, comfort, and passenger safety.
• Manage incident response and escalation for accidents, breakdowns, and emergencies.
• Conduct CCTV monitoring and audits to oversee driver behavior and service quality.

People & Team Management

• Lead and mentor Shift Supervisors while guiding indirect teams (Ops Specialists, Support staff, Utility Crew, and ERT).
• Manage driver scheduling across shifts (AM, PM, Night) to ensure full coverage.
• Provide coaching, feedback, and corrective actions for drivers and operations staff.
• Facilitate training on safety, customer service, use of systems, and emergency procedures.

Customer Service & Compliance

• Address escalated customer feedback and complaints promptly.
• Ensure compliance with government regulations and company policies, including licensing, registration, and insurance.
• Oversee proper reporting and claims handling for incidents and damages.

Continuous Improvement

• Recommend efficiency and cost-saving measures for fleet operations.
• Support planning for fleet expansion or replacement.
• Utilize telematics and performance dashboards to monitor operations and identify areas for improvement.

Skills & Qualifications

• 3–5 years of experience in fleet management, logistics, TNVS/taxi operations, or supervisory roles.
• Bachelor's degree in Business Administration, Logistics, Transport/Operations Management (preferred).
• Proven leadership skills in managing teams across multiple shifts.
• Knowledge of vehicle maintenance, dispatch systems, telematics, and transport regulatory requirements.
• Strong analytical, problem-solving, and customer service skills.
• Amenable to work onsite on a 6-day workweek.
• Willing to work on a rotational shift schedule (AM, PM, and Night shifts).

Why Join Xpress?

• Opportunity to manage both TNVS and taxi operations at scale.
• Work with a dynamic team in a growing transport and mobility service provider.
• Play a key role in building safe, reliable, and customer-focused fleet operations.

Data Privacy Notice

By submitting your application, you consent to the collection, processing, and use of your personal data by Xpress for recruitment and employment purposes. Your information will be kept strictly confidential and will only be used in relation to your application.

Job Types: Full-time, Permanent

Pay: Php25, Php35,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Health insurance
• Opportunities for promotion
• Paid training

Ability to commute/relocate:

• Parañaque: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Are you amenable to working on a rotational schedule and shift?
• What's your asking salary for the role?
• How soon can you start?

Experience:

• Fleet Operations: 1 year (Preferred)

Location:

• Parañaque (Preferred)

Work Location: In person

Designation/Role: Assistant Manager / Senior Executive

Experience: 6 to 9 years of experience in Compliance, Information Security and BCM Domains

Department: Compliance and Information Security

Work Timing: 9 hours/day; 5 days a week, should work as per US and Manila Ops shift timings

Qualifications: Graduate (any stream)

Professional Certifications: ISO27001 Lead Auditor/PCI DSS/CEH-EC council/CISA.

Key Skills: ISO 27001:2022 (ISMS), HIPAA, SOC 2 Type II, HITRUST, PCI DSS, VAPT and Cyber Security Assessments, Vulnerability Management, and Third-party Risk management

Skills & Experience

·    Mandatory

o   Knowledge of latest ISO 27001 standard, PCI DSS, and HIPAA.

o   Internal and External audit experience of ISO standards ISO 27001.

o   Knowledge and audit experience of HIPAA compliance and HITRUST requirements.

o   Should have knowledge/hand on experience on working on SOC 2/ HITRUST/PCI DSS, requirements.

o   Should have hands-on experience in VAPT, Vulnerability management, and cyber security management.

o   Should have knowledge of the basic ITGC controls/Information Security.

o   Certified Lead Auditor for ISMS and Certified PCI DSS implementor.

o   Experience in coordinating with vendors and internal stakeholders for different compliance and information security tasks.

o   Should have knowledge of BCP/DR and conduct BCP tests.

o   Experience in handling Risk Management Audits, Risk Registers, BIA processes.

o   Knowledge and experience of Risk Management standards i.e. ISO 31000.

o   Knowledge and experience of all BCM implementation based on ISO 22301.

o   Good written and verbal communication skills.

·    Desired

o   Knowledge of Information Security.

o   Knowledge of PCI DSS and VAPT assessments.

o   Knowledge of SOC 2, HIPAA and HITRUST Audits.

o   Hands on experience of managing BCP incidents.

Job Summary:

Compliance and Information Security team's Assistant Manager/Senior Executive will be a part of the core Compliance team and will help drive, manage, implement & evaluate the certifications and compliance standards. He / She should support the organization to get certified and maintain ISO 9001, ISO 27001, HIPAA, SOC2, VAPT, PCI DSS, HITRUST, other Cyber security frameworks and assessments.

Duties and Responsibilities:

·    Manage all tasks of the Compliance and Information Security team for all locations in the Philippines (Manila and Ilo Ilo).

·    Communicate with internal and external stakeholders regarding all compliance-related activities.

·    Participate in compliance audit programs both internally and externally for ISO, HIPAA, SOC2, VAPT, PCI DSS, and HITRUST, as and when needed.

·    Develop and review company policies and procedures, handle compliance training programs, and monitor compliance related matters.

·    Educate stakeholders to implement corrective actions.

·    Ensure that corrective actions are adequate and have been implemented for all identified compliance deficiencies.

·    Promote awareness related to information privacy and security and enforce compliance across the enterprise.

·    Help implement and manage the compliance program effectively.

·    Report to the MR/CISO/management about the status of compliance in the organization through detailed reports.

·    Create, manage, and track effective action plans in response to audit observations and compliance violations.

·    Manage and perform internal audits to identify possible weaknesses or risks in the company's information security management system.

·    Perform additional audits as and when necessary.

·    Assess the organization's processes to determine compliance risks and formulate necessary risk mitigation plans.

·    Ensure that all employees are aware of their compliance responsibilities.

·    Support teams in conducting BIA, documenting and managing risks, managing BCP incidents, and planning and conducting BCP tests.

·    Working with vendors and external auditors on all audit and assessment tasks and ensuring to close the loop with them.

·    Work with the vendors to perform third-party audits based on the frequency.

·    Work with internal stakeholders to fill out the client questionnaires and RFP documents to submit them on time.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The core responsibility of the Assistant Manager – Income Audit and Credit is to check that all charges raised by each department have been properly posted to guests accounts or otherwise accounted for, the correct procedures have been followed and that all daily income that should have been received by the hotel was received.

What will I be doing?
As Assistant Manager – Income Audit and Credit , you will be responsible for performing the following tasks to the highest standards:

• Audit the daily revenue figures, supporting reports and vouchers as well as audit the daily General Cashier's Report.
• Ensure that Daily and Monthly Revenue and Settlement Reconciliation is prepared on a timely basis and all revenue is captured and reported.
• Ensure all gifts or entertainment voucher are controlled as per the policy.
• Review all entertainment dockets and officers' checks, ensuring that all are authorized and signed with the appropriate level of detail.
• Check that complimentary rooms have been appropriately authorized.
• Audit the telephone and internet interface reports to ensure all the respective revenue has been posted.
• Ensure the relevant Front Office and Outlet reports are printed, audited and filed in chronological order.
• Verify transactions posted in the daily report, including but not limited to credit cards, city ledger, crew allowances, paid outs, allowances and rebates, miscellaneous charges, voiding, car park revenues, and room safe keys.
• Prepare rebate and allowance summary and rebate journal.
• Reconcile credit card charges between electronic credit card machine and point of sale system on a daily basis.
• Prepare daily revenue report for the Director of Finance / Financial Controller.
• Ensure that all concessionaires' revenue is reconciled and recorded accurately.
• Check the Room Rate Discrepancy Report to ensure that all rate changes, upgrades, etc. have been properly authorized.
• Ensure that the Room Status Discrepancy Report is printed twice daily, and any exceptions noted are reported.
• Record cashier overs / under in the relevant reports and followed up with the Outlet Managers or Front Office Manager.
• Follow up on any discrepancies, incomplete work or missing information with the relevant departments.
• Ensure all paid out vouchers have proper authorization, signatures and backup.
• Follow up with Revenue / Reservation team to ensure that no-shows are reviewed, and charges made accordingly.
• Audit the daily food and beverage report, verifying the cashier's remittance to the General Cashier's Report.
• Ensure that all restaurant and bar checks are properly accounted for and banquets and functions revenues are entered.
• To be fully conversant with the hotel Manual Contingency Plan in case of computer system failure and ensure that all manual procedures are followed and adhered to.
• Ensure the accurate and timely input of data to the general ledger system.
• Maintain adequate and up to date files.
• Conduct monthly house float and petty cash count and safety deposit boxes audit.
• Check and ensure that room variance reports are properly kept and interpreted, reporting any unreasonable variance promptly.
• Handle all requests and inquiries in a timely and efficient manner.
• Flexible in relation to working hours, especially at month end.
• Perform any additional tasks assigned to ensure that the department functions smoothly.
• Minimize the risks of accidents and workers compensation costs by ensuring the correct work practices are used and that the area is safe from hazards.

What are we looking for?
An Assistant Manager – Income Audit and Credit serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• University Degree, preferably in Commerce, Accounting & Management or any other Accounting qualification.
• Previous experience in a managerial operational accounting role.
• At least 1 year of working experience as Income Auditor Supervisor in the hospitality industry.
• Knowledge of F&B cashiering, front desk cashiering and night audit.
• IT qualification (Fidelio & Micros)/ training.
• Proficient in Microsoft Office applications.
• Good communication and analytical skills.
• Possess system skills in OnQ, OPERA, Micros, SUN.

What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

Work Locations
Hilton Manila

Schedule
Full-time

Brand
Hilton Hotels & Resorts

Job
Finance

Assistant Manager – Travel Agency

Location: MARIKINA CITY

Full-Time | On-Site

Job Description

As an Assistant Manager, you will work closely with the Manager in overseeing day-to-day operations, supporting staff, and ensuring smooth business flow. You will play a key role in customer service, sales, and supplier coordination, while also contributing to marketing and business development initiatives.

Key Responsibilities:

• Assist in managing daily operations of the travel agency.
• Support the Manager in supervising and guiding staff.
• Provide high-quality service to clients, including itinerary planning, bookings, and after-sales assistance.
• Help achieve sales targets by promoting agency services and travel packages.
• Coordinate with airlines, hotels, tour operators, and transport providers.
• Assist with financial monitoring, invoicing, and compliance requirements.
• Contribute to marketing campaigns, promotions, and events.
• Prepare reports and provide recommendations to improve efficiency and customer satisfaction.

Qualifications:

• Previous experience in the travel or hospitality industry preferred.
• Strong leadership and organizational skills.
• Excellent communication and customer service abilities.
• Knowledge of booking systems, travel regulations, and agency operations is an advantage.
• Ability to multitask and work in a fast-paced environment.

If interested, send an email to and cc .

Job Type: Full-time

Pay: Php30, Php35,000.00 per month

Work Location: In person

As an Assistant Manager, duties & responsibilities will include:

• Providing Australian tax and accounting advice and solutions to a diverse portfolio which includes small to medium sized entities, family and privately owned businesses, trusts and partnerships, foreign subsidiaries and small listed entities.
• Further developing your technical expertise working across services including Australian tax and accounting compliance and business/tax advisory work for middle market clients.
• Playing a key role across the full scope of client engagements including regular client contact and attending client presentations and meetings with senior leaders.

To fulfil this role, the applicant will have the following attributes:

• Strong technical knowledge and exposure to Australian taxation and accounting legislation and associated requirements.
• 3 to 4 years' experience working in a similar corporate environment.
• CA or CA equivalent qualified or in the process of completion.
• Have a relevant tertiary or post-grad qualification.
• Possess highly developed written and verbal communication skills, and interpersonal qualities.
• Display initiative and be excited to help create innovative solutions in a changing world of service delivery.
• Possess a passion for ongoing learning.
• Possess an ability to establish and develop effective professional relationships.
• Be able to demonstrate knowledge and experience your area.

Job Types: Full-time, Permanent

Pay: Php11, Php22,222.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Health insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Work from home

Experience:

• Australian Taxation: 3 years (Required)

Work Location: Remote

Major Duties & Responsibilities

• Develop and execute strategies aligned with financial objectives to drive profitable growth.
• Build and strengthen relationships with partners and customers by delivering value-added services such as pricing support, process improvements, technology solutions, events, training, and performance reviews to enhance customer experience and boost sales.
• Collaborate with internal support teams (Underwriting, Operations, Customer Service & Claims, Legal, Finance, IT) to launch new products/programs, optimize channels, and implement revenue growth initiatives with efficiency.
• Monitor and analyze market trends regularly to identify new opportunities, partners, and strategies for expanding the PH Travel Insurance portfolio.

Qualifications

• Bachelor's degree, preferably in Marketing, Business, or related field.
• 3–5 years of work experience in the Airline, Travel, or Hospitality industry, preferably in Sales, Marketing, or Profit Center management.
• Background in Data Analytics, Financial Analysis, or Digital Marketing is an advantage.
• Excellent communication and interpersonal skills, able to engage effectively with partners, customers, and stakeholders at all levels.
• Strong relationship-building, sales, and account management capabilities with a proven track record of business growth.
• Analytical mindset with the ability to identify business opportunities and translate insights into actionable strategies.
• Highly organized, able to work independently, and adept at leveraging technology-driven tools.
• Comfortable in both written and verbal communication.
• Knowledge in process management, project management, and modern marketing approaches is a plus.
• Experience in profit center or portfolio management within a mid- to large-sized company preferred.

Job Title: Assistant Operations Manager – Receivables / Revenue Cycle

Function/Department: Receivables

Work set-up: Onsite (Science Hub 2 Mckinley Hill Taguig)

Work schedule: Rotating schedule

Pay Range: 60,000 – 75,000 basic / 2,000 allowance

Reporting to: Director - Operations

Recruitment process – HRI, Level 1 and Level 2 interview

Role Description:

The Receivables Department Manager has the responsibility of

supervising their team, whether they are working within an office or remotely in a virtual

call center setting. This role entails assessing the department's progress and the

performance of its employees, managing employee records, ensuring quality assurance,

handling reporting, and collaborating with clients, among other duties.

REQUIRED QUALIFICATIONS:

 Bachelor's degree or equivalent experience is required

Must have a Call center management and healthcare experience

xperience with dialer systems and terminology

ust have a solid experience in AR Follow up and Claims Denials in at least 3-5 years in the field

Competencies and Skills:

• Proficient in collaborative communication with colleagues, staff, management, and

clients.

• Consistently maintain a professional and courteous demeanor.

• Possess operational familiarity with personal computers.

• Exhibit initiative and creativity in carrying out job responsibilities.

• Outstanding written and verbal communication skills.

• Ability to prioritize multiple tasks in a busy work environment

• Display strong leadership qualities

Responsibilities:

• Provide oversight and leadership for daily departmental activities.

• Manage account inventories and regularly report to the Operations Director,

including daily/weekly updates.

• Monitor staff training initiatives.

• Maintain accurate time and attendance records for the team.

• Coordinate and step in for employees during periods of absenteeism or high

workloads/call volumes.

• Occasionally travel may be required.

• Coordinate overtime as needed to manage workload fluctuations.

• Report and document employee disciplinary issues to superiors and HR.

• Conduct quality assurance assessments, including account audits and evaluations of

employee productivity and performance.

• Collaborate closely with the client service manager to ensure alignment with client

expectations.

• Adhere to prescribed policies and procedures outlined in the Employee Handbook

and the Employee Code of Conduct.

• Actively participate in the Corporate Compliance Program.

• Assist in various projects as assigned by management.

Expected/Key Results:

• Meet contractual client obligations

• Meet internal / client SLAs (NPS, AHT, customer experience, efficiency, qualitative

metric, etc)

• Meet revenue targets through FTE delivery, staffing levels, etc

• Meet retention target for the team

• Process improvement through implementation suggestions maximize the efficiency

• Lesser incidents of critical ops process escalations

• Build new client relationships and sustaining existing client relationships

• Building strong internal stakeholder relationships

• Achieve a score of XXX on Employee Satisfaction parameters for respective

programs / processes

Organization- Grand Hyatt Manila
Summary
Grand Hyatt Manila offers a myriad of exciting experiences and dramatic restaurant concepts making it a destination within a destination. Embracing the philosophy, we bring moments of more to everything that we do.

We are looking for an experienced
Assistant Manager – Front Office
who will ensure that the highest level of efficiency and guest satisfaction are achieved while maximizing rooms and other related revenue.

In this role, you will be assisting the Front Office Manager in leading and managing the Front Office Department in delivering exceptional front line service to our guests and colleagues. You will be expected to be visible around the hotel, ensuring that all areas are being managed well by the respective team. To ensure that everyone is receiving the best possible service, you will be personally interacting with guests most of the time and will be responsible in handling their complaints and inquiries in a professional and efficient manner.

Qualifications
Ideal candidates shall meet the following criteria:

• Progressive career in Front Office in a 5-star luxury property, with at least 2 years of experience in a similar role
• Comprehensive working knowledge of Front Office systems and processes
• Superior customer service skills
• Strong management and leadership capabilities
• Passion for working with people
• This position is open to local candidates or Philippine passport holder with valid working rights.

Qualifications:

• Bachelor's degree in Hospitality Management, Business Administration, or related field (preferred but not required).
• At least 1–2 years of supervisory or team leader experience in the food and beverage industry.
• Strong leadership and interpersonal skills, with the ability to motivate and manage a team.
• Knowledge of food safety regulations and best practices.
• Excellent organizational and problem-solving skills.
• Ability to work in a fast-paced environment and handle multiple responsibilities.
• Willing to work flexible schedules, including weekends and holidays.

Job Types: Full-time, Permanent, Fresh graduate

Benefits:

• Additional leave
• Company events
• Gym membership
• Health insurance
• Life insurance
• Paid training

Work Location: In person