495 Assistance jobs in the Philippines
Financial Assistance Representative - No experience
National Capital Region, National Capital Region
Sapient Global Services
Posted 24 days ago
Job Viewed
Job Description
One-day hiring process! Earn up to ₱25,000 monthly! Sapient is urgently hiring Financial Assistance Representative to join our team! This is for urgent hiring. Apply now!
br>Responsibilities:
• Answer incoming customer calls and inquiries related to financial products and services < r>• Provide accurate information and professional assistance < r>• Resolve billing issues, payment concerns, and account discrepancies < r>• Maintain detailed and accurate records of all interactions < r>• Collaborate with internal teams to ensure customer satisfaction and service quality < r>
Qualifications:
• High school diploma or equivalent (college level or graduate preferred) < r>• Excellent communication and interpersonal skills < r>• Strong problem-solving and decision-making abilities < r>• High attention to detail, especially with sensitive financial information < r>• Ability to thrive in a fast-paced and dynamic environment < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE! Give us a ring, and let’s talk about how we can help you. Apply today!
br>Responsibilities:
• Answer incoming customer calls and inquiries related to financial products and services < r>• Provide accurate information and professional assistance < r>• Resolve billing issues, payment concerns, and account discrepancies < r>• Maintain detailed and accurate records of all interactions < r>• Collaborate with internal teams to ensure customer satisfaction and service quality < r>
Qualifications:
• High school diploma or equivalent (college level or graduate preferred) < r>• Excellent communication and interpersonal skills < r>• Strong problem-solving and decision-making abilities < r>• High attention to detail, especially with sensitive financial information < r>• Ability to thrive in a fast-paced and dynamic environment < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE! Give us a ring, and let’s talk about how we can help you. Apply today!
This advertiser has chosen not to accept applicants from your region.
0
Customer Help Associate - Phone and Online Assistance
Mandaluyong, National Capital Region
TSC - WellCommunications
Posted 10 days ago
Job Viewed
Job Description
READY TO START YOUR CAREER ASAP? SECURE YOUR SPOT NOW AND MOVE TO THE FRONT OF THE LINE!
br>We’re hiring Customer Service Representative for our voice and non-voice accounts. This is a great opportunity for fresh graduates and career shifters looking to build a long-term career in the call center/customer service industry. < r>
Responsibilities:
* Provide professional customer support via chat or phone
* Assist clients with billing concerns, technical support, and service inquiries
* Document customer interactions with accuracy
* Follow standard operating procedures and meet quality standards
* Work collaboratively in a team-focused environment
Qualifications:
* At least 18 years old
* Graduate of High School (Old Curriculum), Senior High School, or ALS
* No BPO experience required
* Strong English communication skills (written and verbal)
* Detail-oriented with good typing and multitasking skills
* Willing to work onsite
* Amenable to shifting schedules including weekends and holidays
Perks You'll Enjoy:
* Monthly salary: PHP 17,500 to PHP 28,000 (depending on account and experience)
* Night differential pay
* Paid leaves, holiday pay, and overtime pay
* Government-mandated benefits and 13th month pay
* Opportunities for internal promotions and career growth
Why Apply?
* Fresher-friendly, no prior BPO experience needed
* Immediate hiring for non-voice and voice accounts
* Competitive pay and full benefits
* Opportunities for advancement in a leading global BPO
* Located in a central and accessible location
Further details will be discussed during the interview. We have limited job offers available here!
APPLY TODAY to secure your slot.
br>We’re hiring Customer Service Representative for our voice and non-voice accounts. This is a great opportunity for fresh graduates and career shifters looking to build a long-term career in the call center/customer service industry. < r>
Responsibilities:
* Provide professional customer support via chat or phone
* Assist clients with billing concerns, technical support, and service inquiries
* Document customer interactions with accuracy
* Follow standard operating procedures and meet quality standards
* Work collaboratively in a team-focused environment
Qualifications:
* At least 18 years old
* Graduate of High School (Old Curriculum), Senior High School, or ALS
* No BPO experience required
* Strong English communication skills (written and verbal)
* Detail-oriented with good typing and multitasking skills
* Willing to work onsite
* Amenable to shifting schedules including weekends and holidays
Perks You'll Enjoy:
* Monthly salary: PHP 17,500 to PHP 28,000 (depending on account and experience)
* Night differential pay
* Paid leaves, holiday pay, and overtime pay
* Government-mandated benefits and 13th month pay
* Opportunities for internal promotions and career growth
Why Apply?
* Fresher-friendly, no prior BPO experience needed
* Immediate hiring for non-voice and voice accounts
* Competitive pay and full benefits
* Opportunities for advancement in a leading global BPO
* Located in a central and accessible location
Further details will be discussed during the interview. We have limited job offers available here!
APPLY TODAY to secure your slot.
This advertiser has chosen not to accept applicants from your region.
1
Client Support Associate - Voice and Chat Assistance
Makati, National Capital Region
Caldwell Communications
Posted 10 days ago
Job Viewed
Job Description
READY TO START YOUR CAREER ASAP? SECURE YOUR SPOT NOW AND MOVE TO THE FRONT OF THE LINE!
br>We’re hiring Customer Service Representative for our voice and non-voice accounts. This is a great opportunity for fresh graduates and career shifters looking to build a long-term career in the call center/customer service industry. < r>
Responsibilities:
* Provide professional customer support via chat or phone
* Assist clients with billing concerns, technical support, and service inquiries
* Document customer interactions with accuracy
* Follow standard operating procedures and meet quality standards
* Work collaboratively in a team-focused environment
Qualifications:
* At least 18 years old
* Graduate of High School (Old Curriculum), Senior High School, or ALS
* No BPO experience required
* Strong English communication skills (written and verbal)
* Detail-oriented with good typing and multitasking skills
* Willing to work onsite
* Amenable to shifting schedules including weekends and holidays
Perks You'll Enjoy:
* Monthly salary: PHP 17,500 to PHP 28,000 (depending on account and experience)
* Night differential pay
* Paid leaves, holiday pay, and overtime pay
* Government-mandated benefits and 13th month pay
* Opportunities for internal promotions and career growth
Why Apply?
* Fresher-friendly, no prior BPO experience needed
* Immediate hiring for non-voice and voice accounts
* Competitive pay and full benefits
* Opportunities for advancement in a leading global BPO
* Located in a central and accessible location
Further details will be discussed during the interview. We have limited job offers available here!
APPLY TODAY to secure your slot.
br>We’re hiring Customer Service Representative for our voice and non-voice accounts. This is a great opportunity for fresh graduates and career shifters looking to build a long-term career in the call center/customer service industry. < r>
Responsibilities:
* Provide professional customer support via chat or phone
* Assist clients with billing concerns, technical support, and service inquiries
* Document customer interactions with accuracy
* Follow standard operating procedures and meet quality standards
* Work collaboratively in a team-focused environment
Qualifications:
* At least 18 years old
* Graduate of High School (Old Curriculum), Senior High School, or ALS
* No BPO experience required
* Strong English communication skills (written and verbal)
* Detail-oriented with good typing and multitasking skills
* Willing to work onsite
* Amenable to shifting schedules including weekends and holidays
Perks You'll Enjoy:
* Monthly salary: PHP 17,500 to PHP 28,000 (depending on account and experience)
* Night differential pay
* Paid leaves, holiday pay, and overtime pay
* Government-mandated benefits and 13th month pay
* Opportunities for internal promotions and career growth
Why Apply?
* Fresher-friendly, no prior BPO experience needed
* Immediate hiring for non-voice and voice accounts
* Competitive pay and full benefits
* Opportunities for advancement in a leading global BPO
* Located in a central and accessible location
Further details will be discussed during the interview. We have limited job offers available here!
APPLY TODAY to secure your slot.
This advertiser has chosen not to accept applicants from your region.
2
User Assistance Representative - Phone and Online Support
National Capital Region, National Capital Region
Caldwell Communications
Posted 10 days ago
Job Viewed
Job Description
READY TO START YOUR CAREER ASAP? SECURE YOUR SPOT NOW AND MOVE TO THE FRONT OF THE LINE!
br>We’re hiring Customer Service Representative for our voice and non-voice accounts. This is a great opportunity for fresh graduates and career shifters looking to build a long-term career in the call center/customer service industry. < r>
Responsibilities:
* Provide professional customer support via chat or phone
* Assist clients with billing concerns, technical support, and service inquiries
* Document customer interactions with accuracy
* Follow standard operating procedures and meet quality standards
* Work collaboratively in a team-focused environment
Qualifications:
* At least 18 years old
* Graduate of High School (Old Curriculum), Senior High School, or ALS
* No BPO experience required
* Strong English communication skills (written and verbal)
* Detail-oriented with good typing and multitasking skills
* Willing to work onsite
* Amenable to shifting schedules including weekends and holidays
Perks You'll Enjoy:
* Monthly salary: PHP 17,500 to PHP 28,000 (depending on account and experience)
* Night differential pay
* Paid leaves, holiday pay, and overtime pay
* Government-mandated benefits and 13th month pay
* Opportunities for internal promotions and career growth
Why Apply?
* Fresher-friendly, no prior BPO experience needed
* Immediate hiring for non-voice and voice accounts
* Competitive pay and full benefits
* Opportunities for advancement in a leading global BPO
* Located in a central and accessible location
Further details will be discussed during the interview. We have limited job offers available here!
APPLY TODAY to secure your slot.
br>We’re hiring Customer Service Representative for our voice and non-voice accounts. This is a great opportunity for fresh graduates and career shifters looking to build a long-term career in the call center/customer service industry. < r>
Responsibilities:
* Provide professional customer support via chat or phone
* Assist clients with billing concerns, technical support, and service inquiries
* Document customer interactions with accuracy
* Follow standard operating procedures and meet quality standards
* Work collaboratively in a team-focused environment
Qualifications:
* At least 18 years old
* Graduate of High School (Old Curriculum), Senior High School, or ALS
* No BPO experience required
* Strong English communication skills (written and verbal)
* Detail-oriented with good typing and multitasking skills
* Willing to work onsite
* Amenable to shifting schedules including weekends and holidays
Perks You'll Enjoy:
* Monthly salary: PHP 17,500 to PHP 28,000 (depending on account and experience)
* Night differential pay
* Paid leaves, holiday pay, and overtime pay
* Government-mandated benefits and 13th month pay
* Opportunities for internal promotions and career growth
Why Apply?
* Fresher-friendly, no prior BPO experience needed
* Immediate hiring for non-voice and voice accounts
* Competitive pay and full benefits
* Opportunities for advancement in a leading global BPO
* Located in a central and accessible location
Further details will be discussed during the interview. We have limited job offers available here!
APPLY TODAY to secure your slot.
This advertiser has chosen not to accept applicants from your region.
3
Client Services Manager
Sibulan, Negros Oriental
WHR Global Consulting
Posted 11 days ago
Job Viewed
Job Description
Overview:
The Client Service Manager acts as the primary point of contact for key clients. CSM is responsible for managing and monitoring the overall relationship and ensuring a consistent, predictable client experience that results in highly satisfied clients while also balancing the needs of the business. br>
Primary Responsibilities
- Provide client account management and support functions to ensure highest level of
quality and client satisfaction.
- Guide clients in strategic use of the company''s offerings and develop short and long-term client
retention strategies for each client.
- Act as the primary point of contact for all client interactions, working with variety of team members to ensure a timely response to all client requests.
- Present voice of the client in all internal planning sessions to ensure that designed solutions meet the client’s needs and expectations. < r>- Assess and develop internal staff relationship management skills, identify training needs and opportunities, and propose policies or procedures that will enhance the company’s ability to deliver valuable services to our clients. < r>- Build strong working relationships with clients, stakeholders, vendors and team members through effective communication throughout the client life-cycle.
- Develop and flawlessly execute client initiatives, coordinating clients, internal resources, and third parties/vendors for delivery of defined objectives on time, on budget, within scope, and in a manner that embodies the mission and policies of the company.
- Review communications to ensure there are no violations of standards or regulations.
- Develop tools, techniques, and standardization that will ensure repeatable results, enhance company effectiveness, client satisfaction, and overall cost efficiency.
- Keep informed of industry changes, trends and best practices and assess the potential impact of these changes on the organization and the client’s business. < r>- Identify client resource needs, ensure their availability, and secure their assignment to initiatives and ongoing client demands while minimizing waste and inefficiency.
- Utilize direct client feedback to identify opportunities for efficiencies and anticipate delays or issues before impact to costs, deliverables, or client’s operations. Develop and implement repeatable and scalable solutions based on these opportunities. < r>
Position Requirements:
- Bachelor’s Degree in Business Management, accounting, finance, or related field. < r>- 2 years of experience in client relations in financial services or related field, or combination of relevant experience and education.
- Must possess proven leadership skills with the ability to influence key decision makers and collaborate across business lines.
- Ability to communicate effectively with various audiences including executives, clients, and team members through written and verbal means.
- Solid organizational skills, ability to lead teams of various sizes, ability to focus on broader goals and project details simultaneously, and ability to multi-task effectively.
- Strong working knowledge of Microsoft Office including Microsoft Project or equivalent.
- Professional and articulate with strong attention to detail.
- Must demonstrate the following competencies: ethical conduct, proficient communication, time management, technical capacity, and thoroughness.
Physical Requirements:
The work is of an intellectual nature. While performing the functions of this job, the employee is required to stand and sit for prolonged periods. Specific vision abilities required include close and medium distance vision and the ability to adjust focus. Must be able to hear normal sounds, distinguish sound as voice and communicate through human speech. This position requires the ability to operate a keyboard, computer mouse, telephone, fax, copier, writing tools, and other standard office equipment. On an occasion, an employee will be asked to lift items weighing up to 35 lbs.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
The Client Service Manager acts as the primary point of contact for key clients. CSM is responsible for managing and monitoring the overall relationship and ensuring a consistent, predictable client experience that results in highly satisfied clients while also balancing the needs of the business. br>
Primary Responsibilities
- Provide client account management and support functions to ensure highest level of
quality and client satisfaction.
- Guide clients in strategic use of the company''s offerings and develop short and long-term client
retention strategies for each client.
- Act as the primary point of contact for all client interactions, working with variety of team members to ensure a timely response to all client requests.
- Present voice of the client in all internal planning sessions to ensure that designed solutions meet the client’s needs and expectations. < r>- Assess and develop internal staff relationship management skills, identify training needs and opportunities, and propose policies or procedures that will enhance the company’s ability to deliver valuable services to our clients. < r>- Build strong working relationships with clients, stakeholders, vendors and team members through effective communication throughout the client life-cycle.
- Develop and flawlessly execute client initiatives, coordinating clients, internal resources, and third parties/vendors for delivery of defined objectives on time, on budget, within scope, and in a manner that embodies the mission and policies of the company.
- Review communications to ensure there are no violations of standards or regulations.
- Develop tools, techniques, and standardization that will ensure repeatable results, enhance company effectiveness, client satisfaction, and overall cost efficiency.
- Keep informed of industry changes, trends and best practices and assess the potential impact of these changes on the organization and the client’s business. < r>- Identify client resource needs, ensure their availability, and secure their assignment to initiatives and ongoing client demands while minimizing waste and inefficiency.
- Utilize direct client feedback to identify opportunities for efficiencies and anticipate delays or issues before impact to costs, deliverables, or client’s operations. Develop and implement repeatable and scalable solutions based on these opportunities. < r>
Position Requirements:
- Bachelor’s Degree in Business Management, accounting, finance, or related field. < r>- 2 years of experience in client relations in financial services or related field, or combination of relevant experience and education.
- Must possess proven leadership skills with the ability to influence key decision makers and collaborate across business lines.
- Ability to communicate effectively with various audiences including executives, clients, and team members through written and verbal means.
- Solid organizational skills, ability to lead teams of various sizes, ability to focus on broader goals and project details simultaneously, and ability to multi-task effectively.
- Strong working knowledge of Microsoft Office including Microsoft Project or equivalent.
- Professional and articulate with strong attention to detail.
- Must demonstrate the following competencies: ethical conduct, proficient communication, time management, technical capacity, and thoroughness.
Physical Requirements:
The work is of an intellectual nature. While performing the functions of this job, the employee is required to stand and sit for prolonged periods. Specific vision abilities required include close and medium distance vision and the ability to adjust focus. Must be able to hear normal sounds, distinguish sound as voice and communicate through human speech. This position requires the ability to operate a keyboard, computer mouse, telephone, fax, copier, writing tools, and other standard office equipment. On an occasion, an employee will be asked to lift items weighing up to 35 lbs.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
This advertiser has chosen not to accept applicants from your region.
4
Client Services Manager
WHR Global Consulting
Posted 17 days ago
Job Viewed
Job Description
CLIENT SERVICES MANAGER
LOCATION: Sibulan, Negros Occidental br>SETUP: Night shift, Onsite
PRIMARY RESPONSIBILITIES:
- Provide client account management and support functions to ensure highest level of
quality and client satisfaction.
- Guide clients in strategic use of the company''s offerings and develop short and long-term client
retention strategies for each client.
- Act as the primary point of contact for all client interactions, working with variety of
team members to ensure a timely response to all client requests.
- Present voice of the client in all internal planning sessions to ensure that designed solutions meet the client’s needs and expectations. < r>- Assess and develop internal staff relationship management skills, identify training needs and opportunities, and propose policies or procedures that will enhance the company’s ability to deliver valuable < r>services to our clients.
- Build strong working relationships with clients, stakeholders, vendors and team members through effective communication throughout the client life-cycle.
- Develop and flawlessly execute client initiatives, coordinating clients, internal resources, and third parties/vendors for delivery of defined objectives on time, on budget, within scope, and in a manner that embodies the mission and policies of the company.
- Review communications to ensure there are no violations of standards or regulations.
- Develop tools, techniques, and standardization that will ensure repeatable results, enhance company effectiveness, client satisfaction, and overall cost efficiency.
- Keep informed of industry changes, trends and best practices and assess the potential impact of these changes on the organization and the client’s business. < r>- Identify client resource needs, ensure their availability, and secure their assignment to initiatives and ongoing client demands while minimizing waste and inefficiency.
- Utilize direct client feedback to identify opportunities for efficiencies and anticipate delays or issues before impact to costs, deliverables, or client’s operations. < r>- Develop and implement repeatable and scalable solutions based on these opportunities.
QUALIFICATIONS
- Bachelor’s Degree in Business Management, accounting, finance, or related field. < r>- 2 years of experience in client relations in financial services or related field, or combination of relevant experience and education.
- Must possess proven leadership skills with the ability to influence key decision makers and collaborate across business lines.
- Ability to communicate effectively with various audiences including executives, clients, and team members through written and verbal means.
- Solid organizational skills, ability to lead teams of various sizes, ability to focus on broader goals and project details simultaneously, and ability to multi-task effectively.
- Strong working knowledge of Microsoft Office including Microsoft Project or equivalent.
- Professional and articulate with strong attention to detail.
- Must demonstrate the following competencies: ethical conduct, proficient communication, time management, technical capacity, and thoroughness.
LOCATION: Sibulan, Negros Occidental br>SETUP: Night shift, Onsite
PRIMARY RESPONSIBILITIES:
- Provide client account management and support functions to ensure highest level of
quality and client satisfaction.
- Guide clients in strategic use of the company''s offerings and develop short and long-term client
retention strategies for each client.
- Act as the primary point of contact for all client interactions, working with variety of
team members to ensure a timely response to all client requests.
- Present voice of the client in all internal planning sessions to ensure that designed solutions meet the client’s needs and expectations. < r>- Assess and develop internal staff relationship management skills, identify training needs and opportunities, and propose policies or procedures that will enhance the company’s ability to deliver valuable < r>services to our clients.
- Build strong working relationships with clients, stakeholders, vendors and team members through effective communication throughout the client life-cycle.
- Develop and flawlessly execute client initiatives, coordinating clients, internal resources, and third parties/vendors for delivery of defined objectives on time, on budget, within scope, and in a manner that embodies the mission and policies of the company.
- Review communications to ensure there are no violations of standards or regulations.
- Develop tools, techniques, and standardization that will ensure repeatable results, enhance company effectiveness, client satisfaction, and overall cost efficiency.
- Keep informed of industry changes, trends and best practices and assess the potential impact of these changes on the organization and the client’s business. < r>- Identify client resource needs, ensure their availability, and secure their assignment to initiatives and ongoing client demands while minimizing waste and inefficiency.
- Utilize direct client feedback to identify opportunities for efficiencies and anticipate delays or issues before impact to costs, deliverables, or client’s operations. < r>- Develop and implement repeatable and scalable solutions based on these opportunities.
QUALIFICATIONS
- Bachelor’s Degree in Business Management, accounting, finance, or related field. < r>- 2 years of experience in client relations in financial services or related field, or combination of relevant experience and education.
- Must possess proven leadership skills with the ability to influence key decision makers and collaborate across business lines.
- Ability to communicate effectively with various audiences including executives, clients, and team members through written and verbal means.
- Solid organizational skills, ability to lead teams of various sizes, ability to focus on broader goals and project details simultaneously, and ability to multi-task effectively.
- Strong working knowledge of Microsoft Office including Microsoft Project or equivalent.
- Professional and articulate with strong attention to detail.
- Must demonstrate the following competencies: ethical conduct, proficient communication, time management, technical capacity, and thoroughness.
This advertiser has chosen not to accept applicants from your region.
5
Client Services Officer
Davao, Davao del Sur
Venture Smarter
Posted 27 days ago
Job Viewed
Job Description
Company: Venture Smarter
Work Arrangement: Work From Home br>Salary: $3,000 - $,500/month (Based on experience)
Job Type: Full-Time | Remote
Role Overview:
We seek a highly organized, proactive, and customer-focused Client Services Officer to join our remote team. You will be the primary point of contact for our clients, ensuring they receive outstanding service and support while maintaining long-term relationships that reflect our commitment to excellence.
Key Responsibilities:
Serve as the first point of contact for client inquiries via email, phone, or chat
Manage client accounts, onboarding, and routine follow-ups
Coordinate with internal teams to fulfill client needs and resolve issues promptly
Maintain accurate records of client interactions and service requests
Prepare reports, track service metrics, and provide feedback for process improvement
Build and nurture positive client relationships to support retention and growth
Requirements:
Proven experience in customer service or client relationship roles
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Proficiency in using CRM systems and productivity tools
A proactive mindset and ability to work independently in a remote environment
Bachelor's degree in Business Administration or related field (preferred)
What We Offer:
Competitive monthly salary of 3,000–$3 500 < r>
Fully remote work environment with flexible hours
Opportunities for professional growth and advancement
Supportive and collaborative virtual team culture
How to Apply:
Head on over to search on Google for “Venture Smarter” then go to our Career page from the homepage – if you dare to aspire for better in your career!
br>*** Given the high number of applications we receive, we will only respond to those who meet the qualifications for the positions applied for.
Please note that we will not reply to job application inquiries sent to our social media accounts. All communication from us will be conducted via email.
If you do not receive a response, you are welcome to re-apply after six months for another suitable position within our company. ***
Venture Smarter has been featured in media outlets such as CBS News, Digital Journal, and Go Banking Rates. Check us out – you’ll know we’re the place to be.
Work Arrangement: Work From Home br>Salary: $3,000 - $,500/month (Based on experience)
Job Type: Full-Time | Remote
Role Overview:
We seek a highly organized, proactive, and customer-focused Client Services Officer to join our remote team. You will be the primary point of contact for our clients, ensuring they receive outstanding service and support while maintaining long-term relationships that reflect our commitment to excellence.
Key Responsibilities:
Serve as the first point of contact for client inquiries via email, phone, or chat
Manage client accounts, onboarding, and routine follow-ups
Coordinate with internal teams to fulfill client needs and resolve issues promptly
Maintain accurate records of client interactions and service requests
Prepare reports, track service metrics, and provide feedback for process improvement
Build and nurture positive client relationships to support retention and growth
Requirements:
Proven experience in customer service or client relationship roles
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Proficiency in using CRM systems and productivity tools
A proactive mindset and ability to work independently in a remote environment
Bachelor's degree in Business Administration or related field (preferred)
What We Offer:
Competitive monthly salary of 3,000–$3 500 < r>
Fully remote work environment with flexible hours
Opportunities for professional growth and advancement
Supportive and collaborative virtual team culture
How to Apply:
Head on over to search on Google for “Venture Smarter” then go to our Career page from the homepage – if you dare to aspire for better in your career!
br>*** Given the high number of applications we receive, we will only respond to those who meet the qualifications for the positions applied for.
Please note that we will not reply to job application inquiries sent to our social media accounts. All communication from us will be conducted via email.
If you do not receive a response, you are welcome to re-apply after six months for another suitable position within our company. ***
Venture Smarter has been featured in media outlets such as CBS News, Digital Journal, and Go Banking Rates. Check us out – you’ll know we’re the place to be.
This advertiser has chosen not to accept applicants from your region.
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6
Client Services Lead
IQVIA
Posted 2 days ago
Job Viewed
Job Description
Job Overview
Under broad guidance, ensures clients obtain maximum value from products and services in order to facilitate a positive and productive long-term relationship, either broad client or offering focused.
Essential Functions
- Ensures fulfillment of contract specifications and ad-hoc client requests to build client satisfaction, under supervision.
- Assists team members to build, establish and maintain effective business relationships with clients to proactively support their needs as their day-to-day contact, possibly focused on a specific product or service.
- Ensures, through review and verification, that the product deliverable meets the customer's specifications, including timeliness and quality.
- Partners with the account manager and clients to derive optimum value from IQVIA products and services by explaining and expanding the usage of current IQVIA deliverables and identifying revenue opportunities within existing clients.
- Maintains effective internal communications with sales and client service support to keep all apprised on activities with the client.
- Monitors performance against existing service agreements and ensures client's obligations are met.
- Researches, analyzes and responds to client that require an in-depth understanding of the client, specific business line, and/or therapeutic market.
- May conduct product/services and process training for clients and other employees.
- May conduct service meetings at client sites.
- Represents IQVIA on external client projects.
- May mentor and lead other client service reps and represent the manager in their absence.
Qualifications
- Bachelor's Degree Req
- Four (4) years of related work experience Req
- One (1) to two (2) years experience as an IQVIA Client Service Representative Req
- Broad knowledge of the concepts, practices and procedures of the client service representative field Req
- Broad knowledge of IQVIA products and the Pharmaceutical industry Req
- Meeting facilitation, presentation and training experience Req
- Proficiency in PC applications, such as Excel
- Ability to communicate effectively with various levels in the organization (written and oral) and to manipulate large transactional databases
- Demonstrated problem solving, analytical and strong customer service skills
- Demonstrated ability to develop and maintain relationships in a diverse business environment
- Ability to travel to clients and IQVIA offices as appropriate
- Accreditation preferred in multiple business lines of IMS service certification program Req
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled
Under broad guidance, ensures clients obtain maximum value from products and services in order to facilitate a positive and productive long-term relationship, either broad client or offering focused.
Essential Functions
- Ensures fulfillment of contract specifications and ad-hoc client requests to build client satisfaction, under supervision.
- Assists team members to build, establish and maintain effective business relationships with clients to proactively support their needs as their day-to-day contact, possibly focused on a specific product or service.
- Ensures, through review and verification, that the product deliverable meets the customer's specifications, including timeliness and quality.
- Partners with the account manager and clients to derive optimum value from IQVIA products and services by explaining and expanding the usage of current IQVIA deliverables and identifying revenue opportunities within existing clients.
- Maintains effective internal communications with sales and client service support to keep all apprised on activities with the client.
- Monitors performance against existing service agreements and ensures client's obligations are met.
- Researches, analyzes and responds to client that require an in-depth understanding of the client, specific business line, and/or therapeutic market.
- May conduct product/services and process training for clients and other employees.
- May conduct service meetings at client sites.
- Represents IQVIA on external client projects.
- May mentor and lead other client service reps and represent the manager in their absence.
Qualifications
- Bachelor's Degree Req
- Four (4) years of related work experience Req
- One (1) to two (2) years experience as an IQVIA Client Service Representative Req
- Broad knowledge of the concepts, practices and procedures of the client service representative field Req
- Broad knowledge of IQVIA products and the Pharmaceutical industry Req
- Meeting facilitation, presentation and training experience Req
- Proficiency in PC applications, such as Excel
- Ability to communicate effectively with various levels in the organization (written and oral) and to manipulate large transactional databases
- Demonstrated problem solving, analytical and strong customer service skills
- Demonstrated ability to develop and maintain relationships in a diverse business environment
- Ability to travel to clients and IQVIA offices as appropriate
- Accreditation preferred in multiple business lines of IMS service certification program Req
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled
This advertiser has chosen not to accept applicants from your region.
7
Client Services Lead
IQVIA
Posted 7 days ago
Job Viewed
Job Description
Job Overview
Under broad guidance, ensures clients obtain maximum value from products and services in order to facilitate a positive and productive long-term relationship, either broad client or offering focused.
Essential Functions
- Ensures fulfillment of contract specifications and ad-hoc client requests to build client satisfaction, under supervision.
- Assists team members to build, establish and maintain effective business relationships with clients to proactively support their needs as their day-to-day contact, possibly focused on a specific product or service.
- Ensures, through review and verification, that the product deliverable meets the customer's specifications, including timeliness and quality.
- Partners with the account manager and clients to derive optimum value from IQVIA products and services by explaining and expanding the usage of current IQVIA deliverables and identifying revenue opportunities within existing clients.
- Maintains effective internal communications with sales and client service support to keep all apprised on activities with the client.
- Monitors performance against existing service agreements and ensures client's obligations are met.
- Researches, analyzes and responds to client that require an in-depth understanding of the client, specific business line, and/or therapeutic market.
- May conduct product/services and process training for clients and other employees.
- May conduct service meetings at client sites.
- Represents IQVIA on external client projects.
- May mentor and lead other client service reps and represent the manager in their absence.
Qualifications
- Bachelor's Degree Req
- Four (4) years of related work experience Req
- One (1) to two (2) years experience as an IQVIA Client Service Representative Req
- Broad knowledge of the concepts, practices and procedures of the client service representative field Req
- Broad knowledge of IQVIA products and the Pharmaceutical industry Req
- Meeting facilitation, presentation and training experience Req
- Proficiency in PC applications, such as Excel
- Ability to communicate effectively with various levels in the organization (written and oral) and to manipulate large transactional databases
- Demonstrated problem solving, analytical and strong customer service skills
- Demonstrated ability to develop and maintain relationships in a diverse business environment
- Ability to travel to clients and IQVIA offices as appropriate
- Accreditation preferred in multiple business lines of IMS service certification program Req
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled
Under broad guidance, ensures clients obtain maximum value from products and services in order to facilitate a positive and productive long-term relationship, either broad client or offering focused.
Essential Functions
- Ensures fulfillment of contract specifications and ad-hoc client requests to build client satisfaction, under supervision.
- Assists team members to build, establish and maintain effective business relationships with clients to proactively support their needs as their day-to-day contact, possibly focused on a specific product or service.
- Ensures, through review and verification, that the product deliverable meets the customer's specifications, including timeliness and quality.
- Partners with the account manager and clients to derive optimum value from IQVIA products and services by explaining and expanding the usage of current IQVIA deliverables and identifying revenue opportunities within existing clients.
- Maintains effective internal communications with sales and client service support to keep all apprised on activities with the client.
- Monitors performance against existing service agreements and ensures client's obligations are met.
- Researches, analyzes and responds to client that require an in-depth understanding of the client, specific business line, and/or therapeutic market.
- May conduct product/services and process training for clients and other employees.
- May conduct service meetings at client sites.
- Represents IQVIA on external client projects.
- May mentor and lead other client service reps and represent the manager in their absence.
Qualifications
- Bachelor's Degree Req
- Four (4) years of related work experience Req
- One (1) to two (2) years experience as an IQVIA Client Service Representative Req
- Broad knowledge of the concepts, practices and procedures of the client service representative field Req
- Broad knowledge of IQVIA products and the Pharmaceutical industry Req
- Meeting facilitation, presentation and training experience Req
- Proficiency in PC applications, such as Excel
- Ability to communicate effectively with various levels in the organization (written and oral) and to manipulate large transactional databases
- Demonstrated problem solving, analytical and strong customer service skills
- Demonstrated ability to develop and maintain relationships in a diverse business environment
- Ability to travel to clients and IQVIA offices as appropriate
- Accreditation preferred in multiple business lines of IMS service certification program Req
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled
This advertiser has chosen not to accept applicants from your region.
8
Client Services Supervisor
Manila, Metropolitan Manila
BruntWork
Posted today
Job Viewed
Job Description
This job is full-time and work-from-home day shift (8 hrs a day). We hope to have someone start ASAP.
**Job Highlights**:
- Permanent work from home
- Immediate hiring
- Steady freelance job
**Qualifications**:
- Bachelor’s Degree (Preferred but not required)
- Must have at least 3 years experience in a management role
- Can perform under pressure and work alongside high-level professionals in a team environment
- Self-starter and highly-motivated
- Excellent English communication skills
- Is focused, organized, and has a growth mindset
- Ability to think outside the box: can understand requirements and create solutions if necessary
**High-level Responsibilities**:
- Support: Provide the resources, authority, training, and support necessary for VAs to deliver consistent high performance.
- Guide: Direct our VAs to work on areas for improvement and reinforce strengths to sustain the VAs' progress.
- Track: Monitor client-VA partnership health, intervening when there are performance/ quality issues.
**Specific Responsibilities**:
- You will help prepare our VAs and build their confidence in working with their clients, and setting them up for success in the long term:
- VA onboarding: Create an onboarding plan (a.k.a. 10x Launch Plan) based on the clients' delegation needs, and effectively walk the VA through it.
- VA nesting: Find ways to make our new VAs feel ready and confident to start working with their clients, including providing resources and 1:1 coaching based on areas for improvement.
**Ongoing support**:
- Give VAs clear, timely, and actionable feedback based on client surveys and client feedback as relayed to the client concierge (if there's any)
- Help VAs build and improve their skills by teaching relevant skills, tactics, and techniques.
- Follow up on coaching sessions in a timely manner.
- Continuous Improvement: How do we set our VAs up for success
- Playbook Feedback: Collate and communicate VAs' feedback to the Product Experience team so they can refine playbooks or create new playbooks for growing client needs, and identify the tools and systems that VAs need to help them become successful.
- VA Feedback: Collate and communicate VAs' skill gaps to optimize our training and recruitment processes.
- Recruitment - Share feedback with Recruitment Team so they can reassess sourcing and hiring strategies.
- Training - Share feedback with Training Team so they can identify the VAs' training needs and develop effective training programs accordingly.
**Your Metrics**:
These are the metrics you will own and optimize:
- VA nesting performance: Improve VA performance during the first 90 days
- 90-day client retention rate: Achieve a client retention rate of 90% for the first 3 months of the partnership
- VA attrition rate: Achieve a quarterly VA attrition rate of less than 5% where attrition happened from the nesting period onwards
- VA engagement score: Achieve a quarterly engagement score of at least 90%
**Technical Requirements**:
- Intel i5 / Ryzen 5 / MAC Intel i5
- RAM 8GB
- Windows 10/Catalina and Up Only
- 20-25mbps Internet speed
**IMPORTANT**:
Copy-paste the link below on your browser then take the ONLINE EXAMS and do the Video Recording
- Vocabulary Tests
- Aptitude Tests
- Video Recording
**Please complete the tests then accomplish the Application form via the link/s below**
**Salary**: Php30,000.00 - Php35,000.00 per month
**Benefits**:
- Work from home
Schedule:
- 8 hour shift
- Day shift
**Experience**:
- Team Lead: 2 years (required)
**Job Highlights**:
- Permanent work from home
- Immediate hiring
- Steady freelance job
**Qualifications**:
- Bachelor’s Degree (Preferred but not required)
- Must have at least 3 years experience in a management role
- Can perform under pressure and work alongside high-level professionals in a team environment
- Self-starter and highly-motivated
- Excellent English communication skills
- Is focused, organized, and has a growth mindset
- Ability to think outside the box: can understand requirements and create solutions if necessary
**High-level Responsibilities**:
- Support: Provide the resources, authority, training, and support necessary for VAs to deliver consistent high performance.
- Guide: Direct our VAs to work on areas for improvement and reinforce strengths to sustain the VAs' progress.
- Track: Monitor client-VA partnership health, intervening when there are performance/ quality issues.
**Specific Responsibilities**:
- You will help prepare our VAs and build their confidence in working with their clients, and setting them up for success in the long term:
- VA onboarding: Create an onboarding plan (a.k.a. 10x Launch Plan) based on the clients' delegation needs, and effectively walk the VA through it.
- VA nesting: Find ways to make our new VAs feel ready and confident to start working with their clients, including providing resources and 1:1 coaching based on areas for improvement.
**Ongoing support**:
- Give VAs clear, timely, and actionable feedback based on client surveys and client feedback as relayed to the client concierge (if there's any)
- Help VAs build and improve their skills by teaching relevant skills, tactics, and techniques.
- Follow up on coaching sessions in a timely manner.
- Continuous Improvement: How do we set our VAs up for success
- Playbook Feedback: Collate and communicate VAs' feedback to the Product Experience team so they can refine playbooks or create new playbooks for growing client needs, and identify the tools and systems that VAs need to help them become successful.
- VA Feedback: Collate and communicate VAs' skill gaps to optimize our training and recruitment processes.
- Recruitment - Share feedback with Recruitment Team so they can reassess sourcing and hiring strategies.
- Training - Share feedback with Training Team so they can identify the VAs' training needs and develop effective training programs accordingly.
**Your Metrics**:
These are the metrics you will own and optimize:
- VA nesting performance: Improve VA performance during the first 90 days
- 90-day client retention rate: Achieve a client retention rate of 90% for the first 3 months of the partnership
- VA attrition rate: Achieve a quarterly VA attrition rate of less than 5% where attrition happened from the nesting period onwards
- VA engagement score: Achieve a quarterly engagement score of at least 90%
**Technical Requirements**:
- Intel i5 / Ryzen 5 / MAC Intel i5
- RAM 8GB
- Windows 10/Catalina and Up Only
- 20-25mbps Internet speed
**IMPORTANT**:
Copy-paste the link below on your browser then take the ONLINE EXAMS and do the Video Recording
- Vocabulary Tests
- Aptitude Tests
- Video Recording
**Please complete the tests then accomplish the Application form via the link/s below**
**Salary**: Php30,000.00 - Php35,000.00 per month
**Benefits**:
- Work from home
Schedule:
- 8 hour shift
- Day shift
**Experience**:
- Team Lead: 2 years (required)
This advertiser has chosen not to accept applicants from your region.
9